1. Mm

2. Namakan alatan tangan yang berikut.

a. b.

________________________ _________________________

c. d.

________________________ _________________________

e. f.

________________________ _________________________

3.

BAHAGIAN B

1. Rajah di bawah menunjukkan label bagi kaya pandan keluaran Syarikat MakCik.

(a) Berdasarkan Akta Kawalan Bekalan 1961, Peraturan Makanan 1985 dan Akta Label 1980, nyatakan empat hak pengguna yang tidak ditepati oleh Syarikat MakCik di atas?

[4 markah]

(b) Anda telah membeli kaya pandan keluaran Syarikat MakCik. Ketika hendak memakan kaya tersebut, anda dapati kaya itu berasa masam.

(i) Apakah hak anda sebagai pengguna?

[1 markah]

(ii) Nyatakan tindakan yang boleh anda ambil berdasarkan jawapan anda di (b) (i).

[5 markah]

Ruang Jawapan

(a) Empat hak pengguna yang tidak ditepati oleh Syarikat MakCik di atas?

(i) .........................................................................................................................

(ii) .........................................................................................................................

(iii) .........................................................................................................................

(iv) .........................................................................................................................

(b) (i) Hak anda sebagai pengguna.

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(ii) Tindakan yang boleh anda ambil berdasarkan jawapan anda di (b) (i).

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2. Selain membekalkan produk atau perkhidmatan kepada pengguna, pengeluar juga mempunyai beberapa tanggungjawab lain terhadap pengguna.

(a) Terangkan lima tanggungjawab pengeluar kepada pengguna.

(i) .........................................................................................................................

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(ii) .........................................................................................................................

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(iii) .........................................................................................................................

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(iv) .........................................................................................................................

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(v) .........................................................................................................................

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(b) Terangkan lima bentuk penyelewengan yang mungkin dilakukan oleh pengeluar

kepada pengguna.

(i) .........................................................................................................................

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(ii) .........................................................................................................................

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(iii) .........................................................................................................................

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(iv) .........................................................................................................................

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(v) .........................................................................................................................

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