TRAINING AND DIALOGUE PROGRAMS

GENERAL INFORMATION ON

MANAGEMENT TRAINING PROGRAMME FOR JUNIOR OFFICER IN THE FIELD OF HUMAN

RESOURCE ((経経済済連連携携ののたためめのの小小泉泉アアブブドドララ研研修修ププロロググララムム))

特特別別案案件件 マレーシア「人事経理初任行政官研修」

JFY 2012

NO. J12-21569 / ID.0609003 From June 4, 2012 to June 30, 2012

This information pertains to one of the Training and Dialogue Programs of the Japan International Cooperation Agency (JICA), which shall be implemented as part of the Official Development Assistance of the Government of Japan based on bilateral agreement between both Governments.

Background In general, Malaysian Public Sector consists of Supporting Staff, Junior Officer, Middle Management Level (Managers) and High Management Level. One of the items stressed under Malaysian Government Training Policy is to have competent staffs at each level. In line with this, the officers should undergo various training programs. The Management Training Program for Junior Officer is designed by JICA to highlight their ability as a core staff who has various management skills, such as business management, fostering of staff, problem solving and team management etc. This course has been implemented under “Economic Partnership Program (EPP)” in “Agreement between Malaysia and Japan for an Economic Partnership (JMEPA)” signed by the Prime Minister of Malaysia, Dato’ Seri Abdullah bin Haji Ahmad Badawi, and the Former Prime Minister of Japan, Mr. Junichiro Koizumi. The curriculum structure of Management Training is explained in the ANNEX 1 of this GI.

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I. ESSENTIAL FACTS

COURSE TITLE Management Training Programme for Junior Officer in the field of Human Resource (J12-21569 )

DURATION June 4, 2012 to June 30, 2012

DEADLINE FOR APPLICATION May 7, 2012

*for acceptance in the Embassy of Japan (or the JICA office)

NUMBER OF PARTICIPANTS 20

LANGUAGE Japanese with English interpretation / English

TARGET GROUP Junior Governmental Officers with working experience of more

than 3 years up to 10 years.

COURSE OBJECT To understand the mind and the practice of Japanese corporation management, and to enhance administrative skills for participants or their organization. Participants are expected to (1) understand the role of junior officer (2) enhance the skills required for a junior officer such as in

leadership, team management, problem solving and subordinate training

(3) initiate to identify way to solve problem when confronted with issues

Organizer JICA Kansai Address: 1-5-2, Wakinohama-kaigandori, Chuo-ku, Kobe, Hyogo 651-0073, Japan

TEL: 81-78-261-0341 FAX: 81-78-261-0342 URL:http://www.jica.go.jp/english/contact/domestic/index.html Contact: Tsune.Ruriko@jica.go.jp

Implementing Partner Pacific Resource Exchange Center (PREX)

Address: International House, Osaka, 2nd Floor, Uehonmachi

8-2-6, Tennoji-ku, Osaka, 543-0001, Japan

Tel.: 81(*)-6(**)-6779-2850

Fax.: 81(*)-6(**)-6779-2840

URL: http://www.prex-hrd.or.jp/index_e.html

(*) country code of Japan (**) area code

(Notes) The Pacific Resource Exchange Center (PREX) was established in April 1990 in response to a

proposal adopted at the general assembly of the Pacific Economic Cooperation Council (PECC). Since its

inception, PREX has been contributing to promote international exchanges through human-resource

development projects and their related activities in developing countries.

For up-to-date information access PREX on the Web at: http://www.prex-hrd.or.jp/index_e.html

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II. CURRICULUM The program is the combination of lectures and site visits followed by discussions and group works among participants in order to deepen the understandings of the curriculum. The curriculum is as follows.

Seminar Contents Items Seminar Methods (1) Current situations and issue analysis Participants will identify their current situation and issues that they are facing.

Self-analysis Issue analysis

Presentation

Discussion

Group works

(2) The management performed by both private enterprises and public sectors and relevant roles to be performed by junior officers

Participants will understand the management skills carried out by private enterprises and the roles performed by junior officers that initiated the growth of post-war Japanese economy. In addition, they will learn some cases of management carried out by public sectors that are significantly relevant to participants.

Transition of Japanese Economy

Management of Japanese enterprises

Management Philosophy

The role of managerial staff

Lectures

Site visits

Discussion

(3) Brush-up of necessary management skills as a junior officer Participants will learn and understand the significance of the necessary management skills as a junior officer.

Leadership Team

Management Problem

Solving Subordinate

Training

Lectures

Site visits

Discussion

(4) Future approaches to participants’ own issues that they identified Each participant is requested to compile the actions to be taken as a junior officer and prepare presentation for other participants with learning from this training program.

Sum up the learning from the training

Presentation

Discussion

Group works

*The contents might be changed.

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This program is designed for participants who are: Junior Governmental Officers with working experience of more than 3 years up to 10 years. Applicants should:

(1) be nominated by their government in accordance with the procedures mentioned in IV. below,

(2) have a sufficient English command to make discussion, understand lecture, and write report.

(3) be in good health, both physically and mentally, to undergo the training, and *Pregnancy: Pregnant participants are strictly requested to complete the required procedures before departure in order to minimize the risk for their health. The procedures include 1.letter of the participant’s consent to bear economic and physical risks 2.letter of permission from the participant’s supervisor 3.letter of consent from your Embassy in Japan, 4.medical certificate. Please ask National Staffs in JICA office for the details.

*IMPORTANT REMARK FOR PARTICIPANTS WITH CHRONIC DISEASES: Applicants who suffer from chronic diseases, such as respiratory illness, cardiac disease, metabolic disease (diabetes, etc.), renal dysfunction and immune insufficiency (systemic steroid administration, etc.), might not be accepted in principle for their safety and wellbeing reasons. Please note that it would be extremely difficult to purchase appropriate medicines for this type of diseases and that medical care covered by JICA insurance (indicated in IV. Administrative Arrangements) does NOT cover the cost for any treatment for pre-existing chronic diseases. In case the applicant and his/her organization recognize strong necessity for sending applicant with chronic disease, JICA might consider it as an exceptional case under the conditions as below: A) Submission of “the letter of consent” from applicant and his/her

organization; (i) that they will bear all responsibilities and expenses for any risks and

problems arising from his/her participation in the program and (ii) that the participant in question will bring all necessary medicines.

B) Submission of “medical doctor’s diagnosis and recommendation”. Please ask national staffs at JICA office for the details.

(4) not be serving in the military.

III. REQUIREMENT FOR APPLICATION

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ATTENTION

Participants are requested: (1) not to change seminar subjects or extend the seminar period, (2) not to bring any members of their family, (3) to return to their home country at the end of their seminar according to the

international travel schedule designated by the Malaysian government, (4) to refrain from engaging in political activities or any form of employment for

profit or gain, (5) to observe the rules and regulations of their place of accommodation and

not to change accommodations designated by JICA, and (6) to observe Japanese laws and ordinances. If there is any violation of said

laws and ordinances participants may be required to return part or all of the training expenditure depending on the severity of said violation.

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IV. PROCEDURE FOR APPLICATION

1. The government desiring to nominate applicants for the seminar should fill in and forward one (1) original and three (3) copies of the Application Form for each applicant, to the Embassy of Japan (or the JICA office) by May 7, 2012.

2. The Embassy of Japan (or the JICA office) will inform the applying government whether or not the nominee’s application has been accepted no later than May 21, 2012.

3. Submission of Questionnaire:

Each applicant is required to submit his/her report to the Questionnaire (Annex 2) together with the Application Form. By doing this, the training institution will be able to grasp the needs from participants based on this report. The effectiveness of the training will also be enhanced by informing those needs to lecturers and visiting sites. Furthermore, it will help you to organize current situations by doing self-analysis before participating the training. Purpose of Answering the Questionnaire

To reflect the current situation as a junior officer and organize again what are the present issues in the leading team.

To set the goal of further necessary skills as a junior officer

Instructions for giving answers to the Questionnaire Answer the Questionnaire (page 9) after reading carefully II. Curriculum

(page 4) and

understanding the concept of this seminar

List three (3) problems/skills or less for each topic.

Each problems/skills should be typewritten in thirty (30) words or less, and be

(1) typed directly onto the Questionnaire in the ANNEX of this brochure, or

(2) typed on an A4 size sheet of paper with double spacing.

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V. OTHER MATTERS

1. Pre-departure orientation will be held at JICA Malaysia Office together with the PSD to provide the selected candidates with details on travel to Japan, conditions of training, and other matters. At the same time, the training institution is going to provide a course orientation for deeper understanding before departure through the JICA-NET (JICA-NET may be cancelled under a certain circumstance).

2. Participants are strictly advised to visit the JICA Counter upon arrival at Kansai

International Airport, the designated airport of arrival in Japan. The JICA Counter is located at the south-end corner of the arrival hall on the 1st floor. A JICA-designated Travel Agent will meet the participants at the JICA Counter, and guide them to the JICA Kansai or designated accommodations by charter bus. Please refer to the last page of this brochure to inquire about further details.

3. Participants who have successfully completed the seminar will be awarded a

certificate by JICA. 4. You may face some difficulties of finding Halal food while you are staying in Japan.

If possible, please bring Halal food with you. ANNEX 1. Concept of Curriculum Structure of the Management Training Program for Malaysian Government Officers

This training program is provided for officers attached to the agencies of Malaysian Government and is designed to improve their abilities by introducing examples of organizational management as well as the human resources development methods carried out in Japanese administrative bodies and private enterprises, so that the participants can reinforce the structure of the organizations to which they are attached or enhance their own abilities to execute their duties. In accordance with the career level of participants, two courses, (1) “Management Training Program for Junior Officer” and (2) “Management Training Program for Middle Management Level Manager” are implemented. In planning the training program of this fiscal year, JICA has standardized the basic composition of these courses and clearly differentiated the curriculums while tailoring them to the participants. The features of respective courses are shown below. 1. Target group of each course: (1) “Management Training Program for Junior Officer”:

Junior officers working for administrative bodies in Malaysia * With working experiences of more than 3 years up to 10 years as a junior officer

(2) “Management Training Program for Middle Management Level Manager”:

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Middle management level managers working for administrative bodies in Malaysia * With work experiences of more than 3 years as a middle management level manager and age of 50 years or younger

2. Curriculum composition plan:

Common Curriculum Transition of Japanese economy

To understand the transition of the Japanese economy after the Second World War

Management of Japanese enterprises

To understand the characteristics of the management of enterprises that underpinned Japan's economic growth

Management philosophy

To understand the importance of workplace ethics and management philosophy in Japan

Role of managerial staff

To understand the role and desired abilities of each managerial staff member

Course Curriculum (Management Training Program for Malaysian Government’s Junior Officer) * A junior officer is required, as a leader, to appropriately lead his/her subordinates to strictly observe policies and to have the ability to accomplish his/her duties. Leadership To understand leadership as a playing manager Team management To understand management of the team to which he/she

belongs Problem solving To understand the methods by which he/she can organize

on-site issues and find ways to solve them Subordinate training

To understand the methods to develop human resources and to motivate his/her subordinates

Course Curriculum (Management Training Program for Malaysian Government’s Middle Management Level Manager) * A middle management level manager is required, as a core staff member of his or her organization, to have a wide range of management ability while being aware of the management of organization. Leadership To understand leadership as a core staff member of his or

her organization Organization management

To understand the effective formulation of organization and staff deployment

Risk management To understand the risks that an organization should be aware of and the methods to deal with them

Enhancing Subordinates’ ability

To understand human resources development, the personnel system, evaluation methods, and motivation of his/her subordinates

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ANNEX 2. QUESTIONNAIRE (Before you answer the questionnaire, please read “3. Submission of Questionnaire” under IV. PROCEDURE FOR APPLICATION and follow the instructions)

QUESTIONNAIRE

Please prepare the following material prior to your arrival to Japan. Name: Organization you are attached to: (1) Please describe three problems as a junior officer that you are facing in your “team”.

(Three items maximum, each in 30 words or less) 1 2 3 (3) Please describe three skills that you need to improve further in order to carry out

your work as a junior officer. (Three items maximum, each in 30 words or less)

1 2 3

Thank you for your cooperation.

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ANNEX 3 TRAINING PROGRAM (in 2011, Last year) This program is only for your reference. The program for this year is subject to change.

Course (Group): Management Training Program for Junior Officer in Japan-Malaysia Economic Partnership Program JFY 2011

Training Period: June 13, 2011 - July 9, 2011

6/13 MON Arrival at Osaka

9:10-

15:00Briefing SR 1, JICA Osaka

15:00-

16:00Programme Orientation by JICA Explanation of the course from JICA SR 1, JICA Osaka

6/15 WED9:40-

17:30General Orientation "Japanese Education", "Japanese Society and the people" JICA Osaka

6/16 THU9:15-

16:40Visit Okanmuri primary school Culture exchange

Okanmuri municipal

primary school

6/17 FRI10:00-

17:30General Orientation "Japanese History and Culture", "Japanese Economy", "Japanese Politics" JICA Osaka

6/18 SAT N

6/19 SUN N

10:00-

12:00PREX Program Orientation Explanation of the objectives of the course. piaNPO, Osaka City

14:00-

16:00L Overview of Japanese Government System Understand the general scheme of Japanese central and local governments. piaNPO, Osaka City

18:30-20:00 Japanese Language Class (optional) Basic Japanese MR1, JICA Osaka

9:30-

11:30L

Japanese Leadership and Organizational

Management

Understand the framework and characteristics of Japanese corporate management

and required qualities of managerial staff who are in positions of leadership.SR 9, JICA Osaka

12:30-

15:30D Present Issues and Problem Solving

Discuss the problems junior managerial staff faces and their reasons to share among

participants.SR 9, JICA Osaka

10:00-

12:00O Business Philosophy

Observe Panasonic Corporation Historical Museum to know the founder's

management principles through the time-series exhibition and explanation.

Kadoma City, Osaka

Prefecture

14:30-

16:30L Management Strategy by Global Company

Understand the case of Panasonic Corporation as one example of global corporations'

management strategies.MR 9, JICA Osaka

9:30-

12:00L

Characteristics of Japanese management

systemMR 9, JICA Osaka

13:30-

16:00L Role of Junior Managers MR 9, JICA Osaka

18:30-20:00 Japanese Language Class (optional) Basic Japanese MR1, JICA Osaka

10:00-

12:00L

Human Resource Development at Private

Enterprises

Understand the significance of the relation between corporate management and

human-resource development from the philosophy of "management centering on

people" in the case of global enterprize, Daikin Industries Ltd.

Osaka City

14:30-

16:30D Group Discussion

Discuss what participants observe and learn this week, summerize and make a

presentation by group.SR 9, JICA Osaka

6/25 SAT N Submit Daily Report for week 1.

6/26 SUN 12:00 Move to Mie Prefecture by chartered bus

9:30-

11:30L Restructuring Project at Mie Prefecture

Know the specific case of administrative reform based on real experience in Mie local

government and consider the significance of reform activities.

Tsu City, Mie

Prefecture

14:30-

17:00O Visit a place of local development project

Observe success case of local redevelopment project and some aspects of Japanese

culture, manners and customs.Ise City, Mie Prefecture

9:30-

12:00L&D

Admistrative reform case (Top-down style) at

Mie Prefecture

Know the specific case of administrative reform based on the concept of "Management

Qualtiy Activities" in Mie local government. Show Malaysian presentation &

exchange opinions.

Tsu City, Mie

Prefecture

14:30-

17:30L&O

Management Strategy by a medium-sized

company

Learn how a mediun-sized company, once collapsed by Hanshin Earthquake, has

achieved its reconstruccion.

Tsu City, Mie

Prefecture

10:00-

12:00L&D

Admistrative reform case (Bottom-up style) at

Mie Prefecture

Know the specific case of administrative reform based on the bottom-up style in the

Kameyama City. Show Malaysian presentation & exchange opinions.

Kameyama City, Mie

Prefecture

Back to JICA Osaka Center by chartered bus.

10:00-

12:00L

The roles and functions of junior officers in

government sectors of Japan

Deepen understanding about the Japanese public service personnel system, including

its role and structure.SR 9, JICA Osaka

13:00-

15:30D Interim Review

Share the information and knowledge at the half point of the course to review the

result, guided by Professor Lau.SR 9, JICA Osaka

18:30-20:00 Japanese Language Class (optional) Basic Japanese SR 14, JICA Osaka

9:30-

11:30L&D Leadership Management SR 9, JICA Osaka

12:30-

15:30L&D Leadership Management SR 9, JICA Osaka

7/2 SAT N

7/3 SUN N Submit Daily Report for week 2.

9:30-

1130L Ledership Management

Learn the importance of leadership through the case of a medium-sized company,

specialized in high tecnology.SR 1, JICA Osaka

13:00-

16:00L&P Spirit of Tea Culture Learn one of the Japanese culture, experiencing a tea gathering.

Japanese room, JICA

Osaka

10:00-

12:00L&D

Local government leadership for the local

economic development

Learn the success case of inviting industries for the local development, show

Malaysian presentation & exchange opinions.Osaka

14:30-

17:30L&O Team management at medium-sized company

Observe manufacturing site of PC attachments, learn the significance of teamwork

from the history of the corporation, having grown into an enterprise that has

competed against large enterprises through low-volume and multiobjective

production, that has a high degree of professionalism.

Osaka

Submit Questionnaire C to CDNs.

9:30-

10:30D Preparation for Presentation MR 9, JICA Osaka

PM D Self-Learning MR 9, JICA Osaka

10:00-

12:00D Presentation Session SR 9, JICA Osaka

13:00-

16:30D Presentation Session SR 9, JICA Osaka

10:00-

12:00D Evaluation Meeting / Closing Ceremony

Evaluation meeting among JICA,PREX and JICE with participants on the contents of

the training program.JICA Osaka

PM Free time SR 13, JICA Osaka

7/9 SAT Leaving from JICA Osaka Center by bus.

Learn what kind of leadership is required for managerial staff and deepen its

understanding through case studies and group discussion.

Visit Iga school Ninja Museum at Mie Prefecture

6/28 TUE

MON

Present the issues of the theme, set up by the group. Participants explain the

direction of efforts to be made in each office(issues that are common whithin the

group & the proper problems of each member). After each presentation, comments &

advices are given from Professor Lau.

Submit Final Report Data.

Exchange activity with Japanese people

Share within the group the findings and hints individually obtained during this

training and have a group session to prepare for announcing the results.

Submit Daily Report for week 3.

7/6 WED

6/23 THU

6/20 MON

6/21 TUE

Type Subject

6/14

MON

6/22

TUE

WED

6/24 FRI

Understand the unique characteristics of Japanese companies' administration and

the expected role of junior managerial staff in an organization.

Training Programme

Description Place to visitDate Time

7/7 THU

7/8 FRI

6/29

6/27

TUE7/5

7/1 FRI

7/4

WED

6/30 THU

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For Your Reference JICA and Capacity Development

The key concept underpinning JICA operations since its establishment in 1974 has been the

conviction that “capacity development” is central to the socioeconomic development of any country,

regardless of the specific operational scheme one may be undertaking, i.e. expert assignments,

development projects, development study projects, training programs, JOCV programs, etc.

Within this wide range of programs, Training Programs have long occupied an important place

in JICA operations. Conducted in Japan, they provide partner countries with opportunities to acquire

practical knowledge accumulated in Japanese society. Participants dispatched by partner countries might

find useful knowledge and re-create their own knowledge for enhancement of their own capacity or that of

the organization and society to which they belong.

About 460 pre-organized programs cover a wide range of professional fields, ranging from

education, health, infrastructure, energy, trade and finance, to agriculture, rural development, gender

mainstreaming, and environmental protection. A variety of programs and are being customized to address

the specific needs of different target organizations, such as policy-making organizations, service provision

organizations, as well as research and academic institutions. Some programs are organized to target a

certain group of countries with similar developmental challenges.

Japanese Development Experience Japan was the first non-Western country to successfully modernize its society and industrialize

its economy. At the core of this process, which started more than 140 years ago, was the “adopt and

adapt” concept by which a wide range of appropriate skills and knowledge have been imported from

developed countries; these skills and knowledge have been adapted and/or improved using local skills,

knowledge and initiatives. They finally became internalized in Japanese society to suit its local needs and

conditions.

From engineering technology to production management methods, most of the know-how that

has enabled Japan to become what it is today has emanated from this “adoption and adaptation” process,

which, of course, has been accompanied by countless failures and errors behind the success stories. We

presume that such experiences, both successful and unsuccessful, will be useful to our partners who are

trying to address the challenges currently faced by developing countries.

However, it is rather challenging to share with our partners this whole body of Japan’s

developmental experience. This difficulty has to do, in part, with the challenge of explaining a body of “tacit

knowledge,” a type of knowledge that cannot fully be expressed in words or numbers. Adding to this

difficulty are the social and cultural systems of Japan that vastly differ from those of other Western

industrialized countries, and hence still remain unfamiliar to many partner countries. Simply stated, coming

to Japan might be one way of overcoming such a cultural gap.

JICA, therefore, would like to invite as many leaders of partner countries as possible to come

and visit us, to mingle with the Japanese people, and witness the advantages as well as the

disadvantages of Japanese systems, so that integration of their findings might help them reach their

developmental objectives.

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CORRESPONDENCE

For enquiries and further information, please contact the JICA office or the Embassy of Japan. Further, address correspondence to:

JICA Kansai International Center (JICA KANSAI)

Address: 1-5-2, Wakinohama-kaigandori, Chuo-ku, Kobe, Hyogo 651-0073, Japan TEL: +81-78-261-0341 FAX: +81-78-261-0342