The Social Merchant Dashboard Presentation
Transcript of The Social Merchant Dashboard Presentation
* Social Media Management Systems
Enterprise Social Management So2ware Create, manage, and measure all social media marke3ng
in one powerful, but intui3ve dashboard
The Social Merchant puts everything in one place
What The Social Merchant Does
Social Network Headquarters
Client Reten6on Management
Contests and Offers
Merchant Enrollment Page Ranking Blogging
Compe6tor Watch
Enterprise Level Control Mul6ple Loca6ons and Employees
Analysis & Insights
Reputa6on Monitoring
Social Media Overload & Not Enough Time To Manage
Your World Today With TSM
Mul;ple Employees
Mul;ple Logins
Mul;ple Tools For Social Media
Employees & Tasks
Tracking In One Report Dashboard
One Pla@orm For All Social Media
Pull Down Tabs Expose Powerful Functionality
Why TSM needs to be part of your daily routine!
Build custom social campaigns – Coupons and Contests in Facebook • DIY and easy to use for your staff, fast templates and custom colors
• Build Facebook pages quickly • Update and change content on the fly • Get robust data on your users with the TSM app builder
Monitor all the important social networks in real ;me • Every major network, see comments good and bad in real 6me
• Eliminate mul6ple logins with all the major social networks
• Respond to your customers quickly and diffuse issues
Enterprise Class • Manage mul6ple employees easily-‐ permissions granted or denied depending on what you want to manage and by whom in your organiza6on
• Easily scaled among all of your proper6es
Monitor Compe;tors • See what your poten6al customers are saying about your compe6tors
• Monitor compe6tor offers to customers out in your sales universe
Negative Reviews Kill Business
Nega;ve reviews can stay posted for weeks and months without you even knowing. • Monitor review sites fast and efficiently
• Respond to unhappy customers directly with fast no6fica6ons from TSM
• Get friendly customers to post posi6ve reviews and push down on poor feedback
• Keep your reputa6on intact
What Makes TSM critical for day to day operations
Search engine Op;miza;on by Default! • TSM ini6al set up helps your business get found on major networks you may not be on today
• Content pos6ng from new sources helps crawlers find your brand
• Ease to blogging improves your company’s search engine ranking
Customer Reten;on Management • Engage your customers faster than ever before across social networks
• Reward your best customers and eliminate bad reviews on the Internet
Improve Staff efficiencies! • One log in, one loca6on with everything social at your finger6ps • TSM allows you to select the best person for varied social media management. Blog with one staffer, Tweet with another.
Compliance & Brand Control • Simplify compliance enforcements, avoid legal complica6ons • Increase message and brand consistency
Robust repor;ng • Mul6ple networks all in one loca6on with easy recall and expor6ng
• Integrate with tools like Google Analy6cs, and custom repor6ng
Social Media Networks – the biggest for your business growth
• Launch Facebook contests
• Offer exclusive Facebook coupons
• Design custom tab layouts
• Promote specific products, services and events
• Monitor and manage conversa6ons
• Track all interac6ons
• Enhance your company profile
• Pre-‐schedule updates, contests, and offers
• Men6on, reply, retweet, and favorite tweets
• Shorten URLs
• Track all interac6ons
• Follow top fans, industry associates, related products and services
• Keep track of compe6tors and add them to your “watch list”
• Stay up to date with neighborhood Yelp ac6vity
• Review Yelp Deals
• Peek at neighbors, their 6ps, and neighborhood specials
• See who’s “Here Now”
• Manage photos
• Post informa6onal videos
• Access analy6cs
• Get your alerts
• Get your alerts
• Engage blog readers
• Put prices on items & save shoppers 6me
• Push to Facebook & Twi]er
Monitor all the major Social Networks
Facebook, TwiTer, 4 Square, and Yelp Monitoring & Tracking • One-‐stop look at who's interac6ng with your company and how they're sharing your content
• Categorize fans and uncover influencers
• Tag posts and comments
• Assign & priori6ze tasks for team members
• Flag ac6vity by keyword (e.g. highlight inappropriate language or relevant products, events, or brand-‐related terms)
Facebook Coupons – Exclusive to your Facebook Fans
Create and Modify Facebook Offers • Percentage Off, Dollar Value, Free Item
• Limit the number of coupons available
• Require minimum purchase amount
• Limit valid to/from dates
• Determine coupon terms and condi6ons, add custom terms and condi6ons with ease
• Customize with bar or QR code
• Choose a pre-‐designed background or upload your own custom background image
Facebook Contests – promote viral Facebook growth
Create and Modify Facebook Contests • Percentage Off, Dollar Value, Free Item
• Limit the number of prizes available
• Limit entry to/from dates
• Determine contest terms and condi6ons, add custom terms and condi6ons with ease
• Customize with custom contest image
• Choose a pre-‐designed background or upload your own custom background image
• Pre-‐schedule contest publish date, manage future contests
Facebook Spotlight – feature specific goods/services
Create and Modify Facebook Tabs • Design templates
• Fully customizable with graphics and/or text
Facebook Tabs – enhance your company profile
Create and Modify Facebook Tabs • Design templates
• Fully customizable with graphics and/or text
Analytics
Valuable insights easy to understand • Simplified charts of cri6cal data
• User-‐friendly report retrieval and distribu6on
• Monitor the success of any ac6vity
THANK YOU
Social Network Headquarters
Client Reten6on Management
Contests and Offers
Merchant Enrollment Page Ranking Blogging
Compe6tor Watch
Enterprise Level Control Mul6ple Loca6ons and Employees
Analysis & Insights
Reputa6on Monitoring