The Next Generation Of ERP & EC - dure.netdure.net/ebiz99103.pdfMM HR SD PP QM PM Best Business...
Transcript of The Next Generation Of ERP & EC - dure.netdure.net/ebiz99103.pdfMM HR SD PP QM PM Best Business...
ã SAP AG 1999 Dr. E. Kim / 2
The Net Changes Everything
BuyerSeller
E-Business
Real Time Collaboration
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Seller Buyer
Vision in Virtual Society: Dynamic Network and Virtual Enterprise
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EIS
DSS
MIS
기획/의사결정
보고/통제
업무 생산 판매매
생산계획
판매계획
매계획
생산 판매매
인력 리
리/재무회계
(수익) 자금 리 (유동 )
Goods/Services
Goods/Services 매판매
회계
자금 리
회계
자금 리
금융기
금융기
ERP
R/3R/3
MMMM
HRHR
SDSD
PPPP
QMQMPMPM
Best BusinessBest BusinessPracticePractice
FIFICOCO
TRTR
PSPSWFWF
ISIS
IntegratedIntegratedSolutionSolution
ECEC
TRTR COCOFIFI
IMIM
ECEC--EISEIS ECEC--CSCS ECEC--BPBP ECEC--PCAPCA
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EIS
DSS
MIS
Knowledge base
ERP
기획/ 사결정
보고/통제
업무
가치사슬 (Value Chain)
(기본활동)
(지원활동)
경 정보시스템발전동향 (I)
전략경 (SEM)
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EIS
DSS
MIS
EIS
DSS
MIS
Knowledge base
ERP
기획/ 사결정
보고/통제
업무SCM
E-Comm.
가치사슬(Value Chain)
(기본활동)
(지원활동)
경 정보시스템발전동향 (II)
ERP
가치사슬(Value Chain)
(기본활동)
(지원활동)
SEM SEM
eRP
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mySAP.com Objectives
Faster, more responsive, more efficient
With SAP your organization is ready for the internet competition
l Access all relevant information
l Benefit from new virtual marketplaces
Real-time
l Support collaborative business processes
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Business Scenarios - Gallery Entry Page
Employees
CollaborativePlanning &Forecasting
Invoicing /Payment
Enterprise Partners
Collaborative Applications
Knowledge Mgmt./Research
(ESS)Employee Workplace
OnlineService
Online Selling/Catalog
Billing /Payment
OrderFulfillment
OnlinePersonali-
zation
Supplier CustomerBuying /
Procurement
StrategicEnterprise
Management
CFM
APO
Sales &Marketing
FinanceLogistics/
ProductionHuman
Resource
CRM
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Buyin
g Side
EmployeesEmployees
CompanyCompany
Sel
ling
Sid
e
Data & Execution Backbone
Data & Execution Backbone
Business Warehouse
Execution System
Employee Self Service
OfficeApps
Intranet
Role-basedMenu
B2B Proc.B2B Proc.
SCMSCM
SCMSCM
Know. Mgmnt.Know. Mgmnt.
CRMCRM
B2B Selling
B2B Selling
B2C SellingB2C Selling
•시스템중심적사고에서시 지향적사고로 전환
•New Dimension 제품들 (EC, CRM, APO..)내 시스템과시 (Marketplace)과 연결고리
어제어제 SAPSAP 늘늘 SAPSAP
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Sell
Internet Selling
Buy
Internet Buying
e-Community Collaboration: One-Step Business
BuyerBuyer SellerSeller
Search
Select
Register
Offer
mySAP.com Marketplace
Receive CollectmySAP.comor non-SAPcomponent!
Operational Systems(Financials & Logistics)
Operational Systems(Financials & Logistics)
Transact
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l The core business systems within an enterprise must be integrated, front end to back end.
l The firms that effect transactions must have the data flow seamlessly from one enterprise to the other.
l An industry or community must allow for any participant to use any type of system and to communicate with any other system openly and collaboratively.
One-Step Business
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Allows end to end business processes via mySAP.com
Integration With Third Party Services
Perform aCredit Check
Contact aProspect onMarketplace
Arrange Travel to Meet
Close theDeal Exchange
ContractsUse bank
trust services
Send thema sample
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Web Browser Environment with EnjoySAP Look & Feel
Personal, Role-basedNavigation
l mySAP.combusinessscenarios
l Partnerofferings
l Non-SAP(legacy,corporateintranet, 3rdparty)
l mySAP.commarketplaceservices
l Any Iink
Monitoring and Interaction
l Monitor miniApps on personal homepage
l Universal inbox
l Cockpits
l Marketplace apps
l Any link
l ...
l Interact with full-blown application
l mySAP.com suite
l partner offerings
l ...
Drag &
Relate
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Example 1: Drag & Relate a Purchase Order from Homepage to SAP Functionality
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Example 4: Drag & Relate a Material Description from Homepage into Chemical Online
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Example 4: Drag & Relate a Material Description from Homepage into Chemical Online
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Evolution from Integration to Collaboration
Employee Self Services
Business Intelligence
Supply Chain Management
Customer Relationship Management
Workplaces
Business Framework, BAPIs
XML-enabling
Continuous Knowledge Transfer
Industry Solutions
Marketplaces
PartneringPlatform
Ap
pli
cati
on
Ho
sti
ng
BusinessScenarios
e-Commerce
Internet ApplicationComponents
Internet-Business Framework
Enterprise ResourcePlanning
Inter-EnterpriseCo-operation
e-CommunityCollaboration
Portals/Communities
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mySAP.com - Deliverables
OutsourcingWeb App. Hosting
One-Step Business.
Marketplaceat www.mysap.com
EmployeeWorkplaceMy world atmy desktop
Businessscenarios
For collaborativecommerce
Services
Software
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regionalizedpublic / closedregionalized
public / closed
mySAP.com Marketplace
Marketplace
horizontalmarket-places
verticalmarket-places
Web browser access
placesWork-places
mySAP.com customers
soft-soft-ware
compon-ents
One-StepBusiness
Partner Servicese.g., Fedex, Reuters,
CitiGroup
non SAP customers
othermarket-places
portals
Internetservices
otherinteresting
sites
Internet space
SAP customers
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mySAP.com Marketplace - Overview
• 20 industry-specific and 4 cross-verticalcommunities
• Chat/forum
• High quality content for business professions (collected by editors)
• Stocks, news, etc.
• Business directory• Focus on Buying and Selling• Business document exchange• 3rd party services
• Demos of RFP/RFQ matching
• Distributor reseller mgmt
• Collaborative forecasting
Community Commerce
ContentCollaboration
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Buying and Selling
Marketplace at
CollectSell
Offer
Receive
Search
Buy
Select
Internet Buying
Buyer
(Company A)
Internet Selling
Seller
(Company B)Register
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Sourcing of Transportation Services
Shipment information, max. price
Transportation Manager’s Task:Guarantee timely & cost efficient delivery
Offer, transport data,invoice Spot Market for
Transportation Services
Carriers
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Recruitment marketplace
Download into SAP
Applicants data, resumes ...
Hiring Manager’s Task:Recruit people Hiring system
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Evolution of Business
l Cost reduction and efficiency through integration of business processes
l Improved effectiveness through cooperation along the supply chain
l Value creation through collaboration within business communities
Enterprise ResourcePlanning
Inter-EnterpriseCo-operation
e-CommunityCollaboration
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Do You Know ....
... your 25% of customers who contributeto 140% of your profit
Business Intelligence via
helps you understand your businessand take action
?... and what about the other 75% ?
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mySAP.com and CRM
l Companies must manage relationships with customers and business partners
l In networked economy business relationships are increasingly collaborative
l E-collaboration in a networked economy is the biggest challenge & opportunity for companies today
l Marketplaces enable collaborative many-to-many relationships
l mySAP.com and CRM help companies manage relationships and collaborations
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The Way to Customer Centricity
Value
Time
Convenient AccesslOpening up to your
customers lFocusing on customer
convenience & empowerment
Synchronized InteractionlProviding consistent view of
the customerlCreating one face to the
customerlUsing relationship
knowledge to design your business
IntelligentCollaborationlCreating customer value
through intelligent, knowledge-based collaborationlPersonalizing interactions lFocusing on effectivenesslUsing enterprise
knowledge to design each collaboration
The CRM Continuum
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Customer
Collaborative Planning: Link Customers to Your Demand Plan
Guided negotiation
process
Demand Planner’s Task:Create a consolidated demand plan
Key Accounts viaInternet
Local Subsidiaries & Account Reps via
Intranet
Collaborative Consensus Planning
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Supplier
Collaborative Planning: Link Supplier to Your Purchasing Plan
Purchasing Planner’s Task:Plan sourcing to satisfy demand
Collaborative Consensus Planning
Collaborative Planning
Continuous automated
synchronizationPurchasingWorkbench
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APO 시스템 조
OLTP
R/3 R/3LegacyOLTP
Non R\3OLTP
Non R\3OLTP
Application Link EnablingModel Generator, Mapping, Connectivity
BW공급망 계획 (SNP)
납기 약 (ATP)
APOSolvers
APO
CacheCache
SC Cockpit
수 계획(DP)
생산계획(PP)
일정계획 (DS)
Cu-sto-mer
LES
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업무 프로 스
계획 및 최적화
Supply Network PlanningDemand Forecast
공급체인 리의 계획과 실행 통합
l판매, 생산, 등각종 계획 수립및 시뮬레이
l 계획의 연계
생산매
창고 리리 SAP LES
판매
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mySAP.com Workplace
Web browser access
Workplaceindustry-specific
role-basedpersonalizeddrag & relate
Market-place
single sign-
on
3.1H
R/3 4.6FI LO
HR
CRMCRMKM
B2B
SEM
APO
BW
CFM
mySAP.com components
openInternet
standards
R/2
non mySAP.comparty3rd
party
legacy
PartnerPartner
SAP
inside
outsidemySAP.com Internet services
other Internet services
Cock-pits
Cock-pits
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Knowledge Management
mySAP.com from the application point of view
Technology•Browser as standardclient for R/3 and ND•Hosting
Business HubmySAP.com Portal•Relationship Library•Business Services
IntelligentWorkplace
Internet Solutions•Business Scenarios like
•B2B Procurement•Web Commerce•Self Service
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EDI(IDOC)
XML
B. Information Warehouse
Intranet/Internet/Extranet (N/W)
BBP BBS
B2CCRM
ERP-S/W
Knowledge Management
Web Appl.Hosting
Portal
Intelligent E. Workplace
Business Connector
KnowledgeProvider
KnowledgeWarehouse
PDM
DMS
ESSSCM
SAP with mySAP.com
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E-Comm.
XML
Web Appl.Hosting
Portal
Business Connector
DMS
B. Information Warehouse
Intranet/Internet/Extranet (N/W)
BBP BBS
B2CCRM
ERP-S/W
Intelligent E. Workplace
SCM
Inter-organizational Knowledge Management
EDI
BBP BBS
B2CCRM
Knowledge Management
B. Information Warehouse
Intranet/Internet/Extranet (N/W)
ERP-S/W
Intelligent E. Workplace