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The Future of Benefits Technology: Architecting the Cloud
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Transcript of The Future of Benefits Technology: Architecting the Cloud
1 © 2015 Benefi+ocus.com, Inc. All Rights Reserved
The Future of Benefi+ocus Technology: ArchitecCng the Cloud
Don Taylor, CTO | @dontaylorsc
© 2015 Benefi+ocus.com, Inc. All Rights Reserved 2
1. Architecture Discussion with Fred Robinson, Chief Architect
2. History of Storage, Databases, File Systems and Networks
3. Benefi+ocus Data Cloud
4. Benefi+ocus AnalyCcs, Profile & PersonalizaCon
© 2015 Benefi+ocus.com, Inc. All Rights Reserved 3
FRED ROBINSON Chief Architect
© 2015 Benefi+ocus.com, Inc. All Rights Reserved 4
HISTORY OF STORAGE, DATABASES, FILE SYSTEMS & NETWORKS
© 2015 Benefi+ocus.com, Inc. All Rights Reserved 5
1950–60 1970 1980 1990 2000 2010
Storage
First 5MB HD Floppy Disk 2.52 GB HD Zip Drive & DVD First TB HD Helium filled 10TB HD
Databases CODASYL & IMS
RelaConal Databases
Object Oriented Databases
Client/Server Pla+orms
XML & NoSQL Databases New SQL Databases
File Systems
BASIC CP/M & QDOS
(FAT) MS-‐DOS & OS/2 NTFS & DFS GFS & HDFS Amazon S3
Networking
SABRE Online 2 Mainframes CBBS Usenet
Netscape InformaCon Highway
Facebook & Social Media
3.5 Billion Searches Per Day
© 2015 Benefi+ocus.com, Inc. All Rights Reserved 6
Big Data • Unwieldy data -‐ Peta-‐Bytes (250 bytes; 1024 terabytes, or 1 million gigabytes) • Structured & unstructured data • Exceeds convenConal methods for: - Storing - Processing - Backing up - ImporCng & ExporCng - SupporCng heterogeneous data
• Requires new technical & scienCfic skills
© 2015 Benefi+ocus.com, Inc. All Rights Reserved 7
2013 2014
90% of data today was created in the last 2 years
© 2015 Benefi+ocus.com, Inc. All Rights Reserved 8
Structured Data
Census Spreadsheet
Payroll or HRIS database tables
Claims data warehouse
Unstructured Data
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Structured data alone leads to an incomplete picture…
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Structured data with all other data leads to a complete picture…
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Data Cloud Pulling it all together
• Structured & Unstructured • Easy ReplicaCon • Simple API • Huge Amounts of Data
New SQL
API
RelaConal
Map Reduce
No SQL
Distributed File System
© 2015 Benefi+ocus.com, Inc. All Rights Reserved 12
BENEFITFOCUS DATA CLOUD Leveraging the Data Cloud
© 2015 Benefi+ocus.com, Inc. All Rights Reserved 13
© 2015 Benefi+ocus.com, Inc. All Rights Reserved 14
Data Science BenefiXocus
Storage
PredicCve Model
Processing
VisualizaCon
The Benefi+ocus Pla+orm
© 2015 Benefi+ocus.com, Inc. All Rights Reserved 15
HDFS
Storage
Dev/ Consumer/ ElecCon
QA/ Consumer/ Personal
Dev/ Consumer/ Personal
QA/ Consumer/ ElecCon
Client User
AcCve MQ Consumer Shopping
Channel Sink
Channel Sink
Channel Sink
Channel Sink
Source
Source
Agent/Dev/Consumer
Agent/QA/Consumer
Flume Backup Server (Clone of Above) Flume Failover Process
JMS
APACHE FLUME SERVER
Tx History
Personal
Survey
OfferStart
Eligibility
Recommend
Guided Shop Q&A
Plan Compare
ElecCons
© 2015 Benefi+ocus.com, Inc. All Rights Reserved 16
Map Reduce
Machine Learning
PMML Co
mpliant Engine
API
VisualizaCon
Databases
Decision Support
Formula
Spreadsheet
LogisCc Regression Neural Networks Naive Bayes
PredicZve Model
© 2015 Benefi+ocus.com, Inc. All Rights Reserved 17
Input: Unstructured Data
PPO:1
PPO:1
PPO:1
PPO:1
PPO:1
PPO:1
PPO:1
PPO:1
PPO:1
PPO:1
PPO:10
HDHP:1
HDHP:1
HDHP:1
HDHP:1
HDHP:1
HDHP:1
HDHP:1 HDHP:7
PPO HDHP
PPO
PPO
PPO PPO
PPO
PPO HDHP
HDHP HDHP HDHP
HDHP HDHP PPO
PPO PPO HMO
HMO HMO
MAP
MAP
REDUCE
REDUCE
Output Data Sort & Count
Processing
VisualizaZon
VisualizaZon
© 2015 Benefi+ocus.com, Inc. All Rights Reserved 20
Data Access Layer
Services Router Enterprise Services
eEnrollment eSales eBilling eExchange Marketplace CommunicaCon Portal
AP
Business Logic Methods
Developers Brokers 3rd Party Members Consumers Admins
Portals
NaZve Device Apps Mobile
(phones, tablets, watches)
Content Managem
ent
Meta Data Arch
Branding
JS Dust
HTML5 CSS
Android iOS
Responsive
Batch In
Batch Out Java
Camel Drools
Mock Services
Java
Content, Workflow, Branding and Rules
Business, MDD, Meta and UI
OLAP Document RelaConal File System
High Availability
JSON
Consumers
Real Time In
Real Time Out
The BenefiXocus PlaXorm
© 2015 Benefi+ocus.com, Inc. All Rights Reserved 21
BENEFITFOCUS ANALYTICS, PROFILE & PERSONALIZATION
© 2015 Benefi+ocus.com, Inc. All Rights Reserved 22
© 2015 Benefi+ocus.com, Inc. All Rights Reserved 23
Core AnalyZcs Health Plan Budget vs. Actual Spend Enrollment Counts Cost by Benefit Type Per Employee Cost Trend Per Employee Cost vs. Benchmark Drug Cost by Category In-‐Network UClizaCon Percentage Claimant Cost DistribuCon Top 5 Episode Categories PrevenCve Screening ParCcipaCon Aggregate Biometric Results Chronic CondiCon Care Compliance
© 2015 Benefi+ocus.com, Inc. All Rights Reserved 24
Core AnalyZcs Health Plan Budget vs. Actual Spend Enrollment Counts Cost by Benefit Type Per Employee Cost Trend Per Employee Cost vs. Benchmark Drug Cost by Category In-‐Network UClizaCon Percentage Claimant Cost DistribuCon Top 5 Episode Categories PrevenCve Screening ParCcipaCon Aggregate Biometric Results Chronic CondiCon Care Compliance
Advanced AnalyZcs
Financial & Benchmark Analysis Detailed Analysis
Clinical & Risk Management Trend Analysis
PrescripCon Analysis Eligibility Analysis
Member Based Analysis Flexible Query Tool
© 2015 Benefi+ocus.com, Inc. All Rights Reserved 25
Core AnalyZcs Health Plan Budget vs. Actual Spend Enrollment Counts Cost by Benefit Type Per Employee Cost Trend Per Employee Cost vs. Benchmark Drug Cost by Category In-‐Network UClizaCon Percentage Claimant Cost DistribuCon Top 5 Episode Categories PrevenCve Screening ParCcipaCon Aggregate Biometric Results Chronic CondiCon Care Compliance
Advanced AnalyZcs
Financial & Benchmark Analysis Detailed Analysis
Clinical & Risk Management Trend Analysis
PrescripCon Analysis Eligibility Analysis
Member Based Analysis Flexible Query Tool
BenefiXocus Profile
Demographic informaCon management
PersonalizaCon Preferences Privacy preferences, disclosures
and consent Consumer-‐provided data SubscripCon sepngs Personal data sources
© 2015 Benefi+ocus.com, Inc. All Rights Reserved 26
Core AnalyZcs Health Plan Budget vs. Actual Spend Enrollment Counts Cost by Benefit Type Per Employee Cost Trend Per Employee Cost vs. Benchmark Drug Cost by Category In-‐Network UClizaCon Percentage Claimant Cost DistribuCon Top 5 Episode Categories PrevenCve Screening ParCcipaCon Aggregate Biometric Results Chronic CondiCon Care Compliance
Advanced AnalyZcs
Financial & Benchmark Analysis Detailed Analysis
Clinical & Risk Management Trend Analysis
PrescripCon Analysis Eligibility Analysis
Member Based Analysis Flexible Query Tool
BenefiXocus Profile
Demographic informaCon management
PersonalizaCon Preferences Privacy preferences, disclosures
and consent Consumer-‐provided data SubscripCon sepngs Personal data sources
Personalized User Experience
Personalized eligibility content
Scenario-‐based modeling RecommendaCon engines PredicCve health analyCcs
Financial wellbeing personalized goals
Personalized coordinaCon of partner ecosystem data
and interacCons
© 2015 Benefi+ocus.com, Inc. All Rights Reserved 27
The Next 5 Octobers
Hadoop, Eligibility, Claims,
Core & Advanced AnalyCcs
Social Media, Web Trends, Benefi+ocus
Profile
Bio Metrics, Log Data,
Benefi+ocus PredicCve Modeling Language
Benefi+ocus VisualizaCon
Toolkit, Benefi+ocus Data
Cloud API
Advanced PersonalizaCon, RecommendaCon
Engine
2015 2016 2017 2018 2019
200 TB 400 TB 750 TB 2 PB 4 PB
28 © 2015 Benefi+ocus.com, Inc. All Rights Reserved
The Future of Benefi+ocus Technology: ArchitecCng the Cloud
Don Taylor, CTO | @dontaylorsc