The Science of Cyber Security Experimentation: The DETER Project
TECHNOLOGY ONLY WILL MAKE THE TRANSFORMATION OF YOUR BUSINESS NOT … · •No overarching digital...
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www.lemnisQ.com www.lemnisQ.com TECHNOLOGY ONLY WILL MAKE THE TRANSFORMATION OF YOUR BUSINESS NOT SUCCESSFUL [email protected] [email protected]
Transcript of TECHNOLOGY ONLY WILL MAKE THE TRANSFORMATION OF YOUR BUSINESS NOT … · •No overarching digital...
www.lemnisQ.comwww.lemnisQ.com
TECHNOLOGY ONLY WILL MAKE THE TRANSFORMATION OF YOUR BUSINESS NOT SUCCESSFUL
[email protected]@lemnisq.com
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LemnisQ
Your Experts in
Business Transformation
lemniscate + Q =
continuous change =
continuous learning
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Problem Statements
• It is clear what Digital Transformation means in my company?
•Who owns DT in your company? Is there an owner?
•DT is about Technology
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A small exercise
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WHAT LOOKS LIKE
RESISTANCEIS OFTEN A
LACK OF CLARITY
(BUTTERFIELD & REGER, 2005, HEATH 2010)
ENERGY
EMPLOYEES/PEOPLE WANT
TO FEEL
INSPIRATIONOF THEIR
LEADERS
TAKE AWAY
CLARITY AND ENERGY ARE
TWO META FACTORSFOR SUCCESFULL CHANGE
PEOPLE NEED ESPECIALLY
INSPIRATIONTO START ….
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The batteries
of change
Action planning andImplementa-
tion
Clear strategic direction
Ambitious top team
Powerful manage-
mentinfrastruc-
ture
Healthy culture
Connection with
employees
Strategic/Top
Operational/Local
Rational/Formal
Emotional/Informal
“Six batteries of change’ – De Prins, Letens, Verweire, Vlerick Business School’’
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The batteries
of change
Action planning and
Implementation
Clear strategic direction
Ambitious top team
Powerful management infrastructure
Healthy culture
Connection with
employees
Strategic/Top
Operational/Local
Rational/Formal
Emotional/Informal
“Six batteries of change’ – De Prins, Letens, Verweire, Vlerick Business School’’
INPUT CONTEXT OUTPUT
BALANCE:CHANGE LEADERS TODAY ARE VERY ABLE
TO
EMOTIONALIZE RATIO
AND TO
RATIONALIZE EMO
TAKE AWAYCHANGE TODAY IS INCLUSIVE AND
INTEGRATIVE.
CHANGE HAPPENS AT CROSS-SECTION OF RATIO,
EMO AND CONTEXT.CONTEXT IS MUCH MORE DECISVE THAN YOU THINK.
ALL BATTERIES NEED TO HAVE SUFFICIENT ENERGY!
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Number of Batteries Charged and Change Success
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Quick scan* of 2 batteries - 15min
•bit.ly/scanmaninfra
•Bit.ly/scanculture
ACTION 1: Interview your neighbour, using the quickscan for 2 bateries (Infrastructure & culture)
ACTION 2: discuss your results with your neighbour
*This quick scan gives you a 'sneak peek' for the more elaborated full scan on the 6 batteries
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Company 1 – Digital
Transformation?
“Six batteries of change’ – De Prins, Letens, Verweire, Vlerick Business School’’
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Company 1 – Digital
Transformation?
Clear strategic direction
Powerful management infrastructure
Strategic/Top
Operational/Local
Rational/Formal
Emotional/Informal
“Six batteries of change’ – De Prins, Letens, Verweire, Vlerick Business School’’
Action Planning &
Implementa-tion
Ambitious Top Team
Healthy Culture
Connection with
employees
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Company 1 - Transformation Journey
Burningplatform
Your 6 batteries of change
Core Team
Change program canvas
Anchoring in-house
Training Certification
DeliveryContext &
CultureChange ambition & business impact
3 MONTHS – 1 YEARUP TO 4 WEEKS
Ability• Consistent management reporting across sites• Collaboration between sites & org chart• Capacity planning & future role of each site
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Outcome company 2
Action planning and
Implementation
Clear strategic direction
Ambitious top team
Powerful management infrastructure
Healthy culture
Connection with
employees
Strategic/Top
Operational/Local
Rational/Formal
Emotional/Informal
“Six batteries of change’ – De Prins, Letens, Verweire, Vlerick Business School’’
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Transformation Journey Company 2
Burningplatform
Your 6 batteries of change
Core Team
Change program canvas
Anchoring in-house
Training Certification
DeliveryContext & Culture
Change ambition & business impact
3 MONTHS – 1 YEARUP TO 4 WEEKS
Ability
• Embed digital at the core of the business strategy• Finetune & focus ERP roll-out• Capacity planning & bottleneck management• Clear and transparent communication plan
www.lemnisQ.comwww.lemnisQ.com
BREAK10min
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Digital Transformation?
Business Model
Digitally-modified business
New digital business
Technology Capabilities
Customer Experience
Customer Understanding
Top-line Growth
Customer touch points
Operational Process
Process Digitization
Worker Enablement
Performance Management
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WHAT ARE YOUR 5 KEY CHALLENGES FOR A SUCCESSFUL
DIGITAL TRANSFORMATION? THINK ABOUT:
• Cooperation between departments & team silos
• Understanding the behavior & impact of the new connected customer (changing customer experience)
• (Lack of) expertise to lead digital initiatives (and change)
• No overarching digital strategy
• Experimentation mindset
• Understanding technology requirements & partners
• Digital education and skill building of employees (Employee pushback)
• C-level management buy-in
• unspoken disagreement among top managers about goals
• Divide between digital capabilities supporting the 'pilot of the solution' vs 'scaling the solution'
• Legacy business models
• Poor analytics
• Select your top 5 challengesper table
• Write every challenge on a seperate post-it note
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Exercise – 20/30min
Digital Strategy
Action planning and
Implementation
Clear strategic direction
Ambitious top team
Powerful management infrastructure
Healthy culture
Connection with
employees
Strategic/Top
Operational/Local
Rational/Formal
Emotional/Informal
Design Sprint
• 1 element on 1 Post-It note
• Map each element on one of the batteries
• Discuss in group
• Report back
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Use the following 'digital elements'
• Agile
• Growth Hacking
• Digital Strategy
• Digital Skills
• Digital Processes
• Cross-functional team set-up
• Digital Leadership
• Digital scorecard
• Social media command center
• NWOW
• Digital trends reporting (outside/in)
• Product Roadmap
• Updates on our digital strategy via Slack or MS Teams
• Design Sprints
• Lean Start-up (experimentation)
• New 'platform' business model
• RPA
• Data Mastery
• Kanban Board
• Digital inspiration sessions for leaders
Any other element/capability needed to solve your top 5 challenges can be added to the list
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Present Your Results
• Each team present results of 1 battery →map it on A0 battery poster
• Explain also your Key take-aways from the group
Action planning and
Implementation
Clear strategic direction
Ambitious top team
Powerful management infrastructure
Healthy culture
Connection with
employees
Strategic/Top
Operational/Local
Rational/Formal
Emotional/Informal
Digital
Strategy
Design Sprint
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Exercise – Outcome
Action planning and
Implementation
Clear strategic direction
Ambitious top team
Powerful management infrastructure
Healthy culture
Connection with
employees
Strategic/Top
Operational/Local
Rational/Formal
Emotional/Informal
• Agile• Growth
Hacking• Lean Start-up• Design Sprints• Kanban board• RPA
• Digital Strategy
• New business models
• Productroadmap
• Digital Skills
• Crossfunctionalteam set-up
• Digital trend reporting
• Digital Processes
• Digital scorecard
• Social media commandcenter
• Data mastery
• Digital leadership
• Digital Inspirationsessions
• Updates via Slack/Teams
• NWOW
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Key Take-aways
• CLARITY AND ENERGY ARE TWO IMPORTANT FACTORS FOR SUCCESFULL CHANGE
• PEOPLE NEED ESPECIALLY INSPIRATION TO START & ORGANISATIONS NEED A CLEAR MODEL
• CHANGE LEADERS TODAY ARE VERY ABLE TO EMOTIONALIZE RATIO AND TO RATIONALIZE EMO
• DIGITAL TRANSFORMATION IS MORE THAN DIGITIZATION > YOU NEED THE RIGHT CAPABILITIES IN ALL BATTERIES
www.lemnisQ.com
www.lemnisQ.com
THANK YOU!
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