Strategic IT Planning Formulation - Execution - Control

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Basic Concepts

IT Vision

Short statement about what

the IT organization aspires to

become in the future.

IT Mission

What is the purpose of the IT

organization and what it does

to serve its customers, employees

and the business itself.

IT StrategyActions, plans and norms that set the

direction of the IT organization and

how it will shape the business on the

long run.

Is the process of developing the IT

strategic plan by assessing current IT

state, IT environments, IT capabilities

and aligning business goals to IT goals.

Strategic IT Planning

SWOT ANALYSIS

WeaknessStrength

Opportunity Threat

Externals

InternalsPEST ANALYSIS

EconomicalPolitical

Social Technical

Organization Environment

Organizational Strategy

IT Capabilities

IT Strategic Domains

OperationsSolutionsResourcesBusinessRelations

Cust

omer

s

Stak

ehol

ders

Current State Assessment

IT Goals & Objectives

Goal

Measurable Objectives IT PrinciplesIT Values

IT Strategy Plan

Year 2020

Executive Summary

Values & Principles

IT Strategic Domains

Goals & Objectives

Roadmap

IT Vision & Mission

Roadmap & Goals Scheduling

YearMonth

Project

Program

Training

...

IT Gov

erna

nceIT Architecture

Risk Management

Execution

Goal

Measurable Objectives

Executing IT Strategy

Communicating IT Strategy

StrategyWorkshop

One PageStrategy

ManagementBriefs

StrategyWebsite

Program & Project ManagementProject Charter

Solution Details

Resource Allocation

Scheduling

Performance & Success Metrics

Project Risk Management

SDLC

Agile

Solution Requirements

Solution Architecture

Solution Design

Technical Standards

Test Plan

Deployment Plan

IT Operations & Service Management

SecurityMeasures

HelpdeskOf�ce

OperationProcesses

SLA & OLAAgreements

CapacityPlanning

Disaster RecoveryPlan

Data BackupPlan

Business ContinuityPlan

Strategy Control & Performance Management

Selecting Metrics

QuantityQuality

Performance DashboardProject Status

Program Status

Metric Units

Collecting MetricsData

ProcessDigitalHuman

Performance & Progress Reports

Strategy Evaluation & C

orrective Actions

Metric Planned Actual %Response Time * 50 min 40 min 25

* Example of an IT metric

Time Human ResourcesIncentivesTraining

Numeric

Feeding HR

Ethics, beliefs, and behaviors shared by

the IT organization team when dealing

with data, customers and business.

IT Values

General guidance and instructions on how

the IT organization is going to operate.

Principles usually helps in decision making.

IT Principles