SHUBHAM SINGH

Engineer (2 yrs. experience) B48/458, Jyoti Park, Near Geeta Bhawan ,Gurgaon,122001 Contact No. –9555663463

Email:shubham.singh2806@yahoo.in

As an engineer I have an opportunity and capability to push the boundaries of what exist and establish the new standards for tomorrow.

Ericsson India Pvt. Ltd. Duration: March -2015 till date Position: SRF Network Analyst

Roles & Responsibilities:

Working as an Ethernet Provisioner for U.S Client on CITRIX Platform and various tools for delivering Ethernet Circuit. Doing preparation work for the circuits on the new path prior to migrate, install & disconnect. Providing support to HCL’s ongoing Ethernet Deployment Project.

Performing migration process with U.S client within the SLA in co-ordination with different US operators. Pretesting of the T1, DS3, OCN, ETHERNET circuits in co-ordination with different LEC like AT&T, Verizon, Qwest, Level3 and Frontier. Coordination and control of assigned Trouble Tickets. Troubleshooting of the Circuit which involves Alarm analysis, Loop Checking both within the Network as well as of Network Providers Network. End to End Order Management. Co-ordination with Field Technicians & different teams to improve the Circuit (Order) Quality Co-ordination with Other Network Providers for successful end to end circuit delivery. Alarm Monitoring, Fault Localization / Correction / Verification. Supports Major Service outage investigations and follow up. KPI improvement. Project delivery within SLA. Working on CITRIX platform and various tools like NRM, UCM, FMS, WISOR, LEC-GUI, SSTAT-TICKETS. Ensures planned outages are carried out/rolled back in maintenance window. Ensures Operator Customer Care is fully updated for service affecting outages. Provisioning, Troubleshooting and Fault Rectification.

Training Programs

Career Objective:

Employment Records:

Noida-Completed 4 week training by Client on live Project.

Zephyr Systems Pvt. Ltd

Duration: Jun 2014-Feb 2015 Position: O&M Engineer

Roles & Responsibilities: Service effectiveness alarm rectification such as Power faulty. Worked on improvement of KPI. Worked on Alcatel Lucent MUX. Handful knowledge of transmission equipment. Integration & Commissioning of ZTE BTS. Worked on Alcatel Lucent MUX. Worked on Ceragon Microwave Equipment.

B.Tech (E&C) Mahatma Gandhi Mission College of Engineering (U.P.T.U)

2010-2014

XIIth Bengali Tola Inter College(U.P Board) 2007-2009Xth Bengali Tola Inter College(U.P Board) 2006-2007

Adaptive Co-operative Hard-Working

Ex-NCC member Volunteer in BLOOD DONATION CAMP (ROTORY CLUB) Volunteer in book exhibition

Reading Comics Video Game Cooking Badminton, Table Tennis, Cricket.

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