Recommendation Letter - Quyen Nguyen Ryan Ash

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To whom it may concern, As former technical support manager at CyberDefender, I hired Quyen Nguyen due to his qualifications and experience in the technical service industry, but did not realize how invaluable he would become to our department. Throughout his tenure at CyberDefender, Quyen quickly excelled at learning how the business works and how to do the job correctly. Not only did he resolve incidents thoroughly but did it with excellent customer service to the client. He is always eager to learn and assist anyone they may need assistance whether it is a fellow technician or a desperate client. Quyen also rose through the ranks to become a level III technician in a short time due to his technical prowess. It was a pleasure working with Quyen and CyberDefender is grateful to have had him part of the team. CYBERDEFENDER (NASDAQ: CYDE) -––––––––––––––––––––––––––––––––––––– Ryan Ash : Technical Support Engineer -––––––––––––––––––––––––––––––––––––– o: 866.793.0454 f: 213.689.8639 e: [email protected] This email is CONFIDENTIAL and intended solely for the use of the individual or organization to whom it is addressed. DO NOT copy, modify, distribute or take any action in reliance on this email if you are not the intended recipient. If you have received this email in error please notify the sender and delete this email from your system. Although this email is believed to be free of viruses and other defects, no responsibility can be accepted for any loss or damage

Transcript of Recommendation Letter - Quyen Nguyen Ryan Ash

Page 1: Recommendation Letter - Quyen Nguyen Ryan Ash

To whom it may concern,

As former technical support manager at CyberDefender, I hired Quyen Nguyen due to his qualifications

and experience in the technical service industry, but did not realize how invaluable he would become to

our department.

Throughout his tenure at CyberDefender, Quyen quickly excelled at learning how the business works

and how to do the job correctly. Not only did he resolve incidents thoroughly but did it with excellent

customer service to the client. He is always eager to learn and assist anyone they may need assistance

whether it is a fellow technician or a desperate client. Quyen also rose through the ranks to become a

level III technician in a short time due to his technical prowess.

It was a pleasure working with Quyen and CyberDefender is grateful to have had him part of the team.

CYBERDEFENDER (NASDAQ: CYDE)

-–––––––––––––––––––––––––––––––––––––

Ryan Ash : Technical Support Engineer

-–––––––––––––––––––––––––––––––––––––

o: 866.793.0454

f: 213.689.8639

e: [email protected]

This email is CONFIDENTIAL and intended solely for the use of the individual

or organization to whom it is addressed. DO NOT copy, modify, distribute

or take any action in reliance on this email if you are not the intended recipient.

If you have received this email in error please notify the sender and delete this

email from your system. Although this email is believed to be free of viruses

and other defects, no responsibility can be accepted for any loss or damage