Plant Layout Design

Quality Control Circles

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2010

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. . : ( Plant Layout Design Line Balancing Capacity Planning Material Handling Work Study Ergonomics TQM Quality Control Circles The Seven Tools of Quality Control Poka Yoke Kaizen Five "S" TPM Justin-Time "Six Sigma" Benchmarking.. )

- Quality Control Circles

: 1960 "Made in Japan" . " Cheap Oriental Trash" 1960. . .

Formal quality control Statistical quality control. Walter Shewhart W. Deming Bell Joseph Juran (JUSE) . . Juran 1954 . . .

1961 Kaora Ishikawa . .

1962 " " " ". 35 . 1968 18.000 . 1971 43 .

1968 . " "" Zero Defects". 1974 .

1980 . .

Quality Control Circles

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4- Self-actualization Self-improvement and development .5- .

6- Self-esteem. .

7- Problem-solving Skills Group Presentation.

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Organisational Structure of QCC :

1. Top Management2. Steering Committee 3. Coordinator

4. Facilitator

5. Leader ( )

6. Circle Members Top Management . .

Role of Steering Committee . Problem Solving Proposal . . . :

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- Coordinator.

Role of Coordinator Facilitators . .

Role of Facilitator

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Role of Circle Leader Supervisor . :

- Facilitator.

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- Work Discipline .

Quality Circle Members .

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Forman .

Potential Benefits of a Quality Control Circles1.

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10. Upward and downward communication.

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14. Evolve .Employee participation activities :

1. Commitment from the top management . Window of opportunity . ( ) .

2. The Problem Solving Structure . .

3. Small Start Adapting .

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5. The commitment of resources - - ).

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1. Voluntarily Participation . . .

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2. Ownership Leads to a feeling of Ownership

3. Whose problems

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4. Adult / Adult :

Paternalistic role .

5. Data-based problem-solving Based on facts rather than opinions.

6. Realistic time perspective Overnight .

7. Win/ Win . .

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Ross ( ) :

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1. Brainstorming

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Generating a long list of ideas Collective thinking in a relative short period of time Potential root causes .

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"The best way to have a good idea is to have a lot of ideas"

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2. "No idea is a bad idea"3.

Rules:

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1. No criticism2. Encourage participation3. 4. Go for quantity, not quality5. Build on other peoples ideas6. Registration :

Understand the exact issue

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Categorize

Familiar with the problem Balance of the No of participants ( 6-12) . .

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Generate Clarify Evaluate Advantages of Brainstorming

highlighted

Further investigation.

2. Data Collection . . .

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- Purpose ( )

- Object ( )

- Check sheets 5 W 1H What Why When Who Where How Stratify data.

- () Various factors

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- Quality Control Tools .Statistical Method

- Collate Add experience .* * *

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