Public Relations of Parliaments: The Case of the

Turkish Grand National Assembly

Parliaments are higly criticised bodies PR is a social responsibility for us We should present good role model for

other public institutions Target is all parts of society

• A mobile application, • Two verified Twitter accounts,

• @TBMM Resmi & @TBMMGenelKurulu • Two accounts on Facebook, • 8 different languages in the web-site, • “e-Petition” system, • “I have a Proposal” application, • Online quiz for the web page • Online legislation dictionary on web page

Web-site in 8 Different Languages (Chinese)

Public Day

We like visitors; Turkish Parliament is one of the most visited

parliaments in the world. The majority of the visitors come to the Parliament to visit the MPs and there are days when the number of visitors reach nearly 8000 people. These high figures inspire us to carry out new PR projects to better host the public visiting the Parliament.

Relations with the Universities, Youth

and Children:

“Cooperation with the Universities” project The Turkish Parliament for Children; A special

website for children

A Parliament without Obstacles In the Turkish Parliament, all our endeavors towards persons with disabilities are based on “human rights” model rather than the “medical” one. In this context, many improvements have been made in the last three years.

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Today I am proud to say that, the Turkish Parliament revised its services, equipment and facilities as defined in the UN Convention on the Rights of Persons with Disabilities. Mobility aids, devices and assistive technologies as well as other forms of assistance, support services and facilities were made available and suitable for persons with disabilities.

Special Reception Area

An Eco-Friendly Parliament

Voluntarily working

groups Valonia Festival “Paper-less

Parliament”

Society Engagement Programs

1. Excess fresh food produced in the

parliament’s restaurants is donated to individuals in need.

2. Excess food waste is sent to animal shelters every day instead of being thrown out.

3. Campaigns for a Healthful and Safer Society

4. Charity activities

Developing the Cooperation with the Public Institutions

We believe that the representatives of the departments performing similar duties should come together from time to time to exchange their good practices, discuss the problems faced and find common solutions

Implementation of the European Foundation for Quality Management (EFQM) Excellence Model : Turkish Parliament has been qualified for recognition level that is the highest award for the national quality movement.

Inter-Parliamentary Cooperation As the administration of the Turkish Parliament, we believe that there is much to be done in this field and we try to develop new projects to further the inter-parliamentary cooperation in the administrative level as well. • Publications in 8 languages, • Trainings to foreign parliamentary staff

delegations…

Let’s watch a short video regarding the review of the

activities I have mentioned till now…

Enjoy it…

Thank you, Dr. İrfan NEZİROĞLU Secretary General of Grand National Assembly of Turkey neziroglu@tbmm.gov.tr twitter.com/neziroglu