Dharmesh Prajapati,Nairobi : +254 739 373 095

Email id : dharmeshprajapati.1975@gmail.com

IS / IT Networking & Infrastructure ManagementJob Objective

Leverage 15+ years of experience—including 10 years of senior-level leadership—spanning IT infrastructure, communication and network management, system operations, service management, and disaster recovery.

Qualification Highlights

Information Technology Networking Client / Server Technology MBA

Executive Management Data Warehousing Relationship Building MCSE 2012

Project Management Internet Technology

Ethical Hacking RHCE

Executive Summary

Holds elementary information about various platforms such as Linux, Windows, Unix and MacOS. Well acquainted with the regular Web Server Security concerns and advanced concepts associated with

system networking Expert with the workings of software technologies that include StarOffice, F-Secure SSH & Anti-virus and

Apache Web Server Eagerness to inculcate new skills and learn about the latest technological aspects related to ethical

hacking Considerably adept at overseeing system operations and software updates. Consummate ICT Manager adept at directing teams to solve network and system problems. Excellent analyzing, troubleshooting and problem solving skills. Strong communications and time management abilities. Profound knowledge of business systems and networks Familiar with industry standard software applications Outstanding ability to measure results through keen data observationAreas of ExpertiseProject management , IT management, Managing crisis situations, Resource vendor management, Business analysis Financial control, Project Delivery

Professional Experience

Group ICT ManagerDevki Group of Companies – Nairobi June 2014 – (Present)

About Roles and Responsibilities

Devki Group has diversified into manufacturing of Steel, Roofing Sheets, Cement and providing aviation services, all of which operate through independent companies viz Devki Steel Mills Limited, MaishaMabati Mills Limited, National Cement Company Limited and Northwood Agencies Limited, which command their own brand image (Devki, Maisha, Simba) and market share in their respective segment of industry and market. Devki Group is poised to generate and supply electricity from both coal based and geothermal based sources through independent companies viz Devki Energy Company Limited and SosianMenengai Geothermal Power Limited.

With Multiple Sites across Kenya, Uganda, Tanzania, Dubai and Great Britain.

Combine technical expertise with strong business acumen and operational understanding; ensure all technical strategies and activities align with corporate goals.

Researched and reviewed new software applications and made purchasing recommendation

Handling complete IT Capex for all sites Review centralized logs created by branch IT

Teams Expertly oversee large-scale IT projects,

networks, and infrastructures—from initial planning and development to implementation and enhancements.

Defining long term and short term goals for IT Teams across Sites

Monitor IT Security Audits for all branches Designed and Implemented disaster recovery

plan for Oracle Database Implemented M-Files (Document Management

System) for storing Digital Documents instead of Physical documents.

Actively involved with Higher Management for defining and completing projects

Actively involved in IT and other Senior hiring and training them to adept with the System.

Direct IT projects and technical activities across multiple project sites

Identify and resolve business needs to achieve organizational goals. Manage strategic planning to optimize resources, improve throughputs, and enhance system performance parameters.

Lead high-performing technical team of Field Engineers, Security Engineers, and Systems Integration Specialists. Develop and implement standard operating procedures. Establish key processes that ensure reliable and efficient technical services organization-wide.

AchievementsAchieved optimal operations and functioning by overseeing continuous improvement initiatives to existing infrastructure, applications, systems, and software. Recommend and implement IT infrastructure requirements and upgrades to improve overall system performance and ensure high levels of security and data recovery.Iso 27001

IT Consultant Advisor and Mentor

Freelance Pan India – April 2012 – June 2014

About Roles and Responsibilities

Companies: JK Infotech - Noida

Happy Minds Solutions Ltd - Bangalore Helios and Matheson Ltd – Chennai

Provided IT as Service to Multiple Clients Researched and reviewed new software

applications and made purchasing recommendation

Expertly oversee large-scale IT projects, networks, and infrastructures—from initial planning and development to implementation and enhancements.

Designed and Implemented disaster recovery plan for multiple clients

Implemented capacity planning mechanism and Cross Charge Mechanism of IT cost to individual clients.

Provided IT team based support on demand to clients

Provided Round the clock support to explicit clients

Shortlisted industry specific IT Support teams and helped the clients to depute onsite.

Provided remote support od demand Helped the clients for End to End IT solution Acted as a mentor at the client location and

upgraded the IT Staff where needed Mentored the clients IT staff on Latest

technologies like upgrading from Windows Server 2003/8 to Windows Server 2012, with the latest Active Directory differences and implications

Researched new technologies and calculated future needs to achieve accurate capacity planning.

Evaluated the security requirements, by suggesting Antivirus and intrusion detection system

Managed multiple projects, including upgrades to Windows 2008 / 2012 Servers, Citrix Thin Client implementations.

IT DirectorPrimlaks Nigeria Limited – Nigeria Oct 2010-Mar 2012

About Roles and Responsibilities

As a successful organization with social objectives PRIMLAKS has always taken into account a positive return to society.With mission to provide Basic essential necessities to millions of people like food, shelter and Light. PRIMLAKS is in warehousing, logistic and distribution.

Responsible for overall IT Infrastructure of the Group, consisting of more than 3 Sites

Actively involved in business strategy and development

Responsible for complete IT expenditures and minimized the cost of implementations with vendor negotiations

Saved through aggressive negotiation of contracts and pricing on a budget for hardware/software purchases

Deliver business services and reduce IT expenditures resulting in organizational realignment, system refinement and significant cost savings

Conduct in-depth technical analysis of all systems, including the governance framework, architecture, and disaster recovery and business continuity; delivered gap analysis and recommendations, attaining 99% up time.

Implemented Security by implementing vulnerability and risk assessment threat protection

Implemented free CRM like Spicework for Inventory management, network management and helpdesk

Researched new technologies and calculated future needs to achieve accurate capacity planning.

Evaluated the security requirements, by suggesting Antivirus and intrusion detection system

Streamline the IT function by separating support tasks, creating new leadership positions and implementing best practices

Managing a team of over 30 administrative & technical staff.

Performing routine audits of systems and software

Excellent time management, confidentiality & communication skills.

Maintaining documentation of changes regarding users, functions & systems

Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony.

Network ManagerAlmoayed Group WLL —Manama / Bahrain I Oct 2007 to Oct 2010

About Roles and Responsibilities

Almoayed Group is an Information Technology (IT) and Telecommunications (Telecom) solution provider, headquartered in the Kingdom of Bahrain. are committed towards providing the highest quality of services and solutions to their clients. Are strengthening their existing core competencies as well as investing in the development of new capabilities to meet new requirements

Improved network security by upgrading the system, applying patches and vigilant monitoring.

Responsible for end to end Network which includes 500 active network connections

Responsible for configuring and maintaining LAN WAN MAN topologies

Connected multiple sites through the configuration of GRE Tunnels

Implemented and administered Cisco Call Manager and Cisco Unified Voice Mail Server.

Configured FTP, Exchange Server connectivity Increased network efficiency by 15% by re-

configuring routers between sites, IP Sec LAN-to-LAN VPN tunnels.

Implemented Exchange Server Security best practices

Prepared an Exchange server disaster recovery plan.

Configured attachment blockings Provided maximum uptime with most secured

network, by blocking unnecessary ports and allowing traffic only through required ports.

Managed a team size of 10 network engineer

Computer Network TechnologistAcademy for Computer Education —Ahmedabad, Gujarat I Sept 2005 to Oct 2007 Served as a technical resource for network and telecommunications technology while pursing an MBA. Assisted with the design, development, integration, implementation, and maintenance of network and

telecommunications systems as well as the coordination and development of projects. Developed and maintained interoperable network and telecommunications systems and ensured

network and data security. Continuously evaluated new technologies as they apply to district needs. Analyzed complex network telecommunications issues or problems, evaluated alternative solutions and

made sound recommendations. Analyzed and defined user problems and/or requirements and developed efficient, cost-effective

network systems solutions, while communicating options and ramifications to stakeholders. Planned, designed, installed, troubleshoot, and repaired LAN, WAN, and telecommunication hardware

and software, and fiber and copper media.

System AdministratorJaychem India Limited – Ahmedabad, Gujarat | May 2001 – August 2007 Provided technical support to 10n users Responsible for LAN/WAN/NOC Administration Responsible for System installation, configuration and maintenance Updating antivirus on machines Responsible for handling Windows server 2000 Responsible for regular backups of user files Responsible for regular backups of Windows Server