PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination...

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海外旅行調査2012 Market Survey Of Overseas Travel 2011年 訪問地別の海外旅行分析~ (ENGLISH VERSION Analysis by Each Destination)

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Page 1: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

海外旅行調査2012Market Survey Of Overseas Travel

~2011年訪問地別の海外旅行分析~

(ENGLISH VERSION Analysis by Each Destination)

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AB-ROAD Overseas Travel Survey 2012 2

Index

Prologue: Outline of the Report 3

Outline of the Survey 4

Definitions of Categories in the Report 5

Report: Analysis by Each Destination 7

Total 8

UK 12

France 18

Germany 24

Spain 30

Italy 36

Turkey 42

USA East 48

USA West 54

Canada / Alaska 60

Hawaii (Oahu) 66

Hawaii (other than Oahu) 72

Guam 78

Saipan 84

Shanghai 90

Beijing 96

Other China (exc. Hong Kong and Macau) 102

Hong Kong / Macau 108

Taiwan 114

Korea 120

Singapore 126

Thailand (other than Thai beaches) 132

Vietnam 138

Bali 144

Oceania 150

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3

Prologue

Outline of the Report

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AB-ROAD Overseas Travel Survey 2012 4

Outline of the Survey

●PurposeTo determine details regarding booking, expenses, and degree of satisfaction among those who traveled overseas

in 2011.

●RespondentsThose who traveled overseas in 2011 (whose month of departure was in 2011) were selected from INTAGE’s

Intage Net Panel (the three regions of Kanto, Kansai, and Tokai).

●PeriodMar 21 (Wed.) through Mar 23 (Fri.), 2012

●Method

Internet survey

●Sample Size5,077 respondents (8,495 approached, 5,241 collected from for a collection rate of 61.7%)

●Tabulation Method

The survey results were subjected to tabulation (weight-back tabulation) by converting to the sex and age

composition of leisure travelers. The three areas covered were Kanto (Tokyo, Kanagawa, Chiba, Saitama,

Gunma, Tochigi, Ibaragi prefectures,) Kansai (Osaka, Kyoto, Hyogo, Nara, Shiga, Wakayama prefectures,) and

Tokai (Gifu, Shizuoka, Aichi, Mie prefectures.)

Weight

Addenda:

(1) Figures from past versions of this survey are quoted as time-series data.

2011 survey: Mar 29 through Apr 1, 2011; tabulation sample size of 5,094† The 2011 survey excluded all of Ibaragi prefecture and part of Chiba prefecture due to the impact of the Great East Japan Earthquake.

2010 survey: Mar 23-26, 2010; tabulation sample size of 5,280

(2) For single answers, since figures for each option are rounded off to the second decimal place, the total of all

options may not add up to exactly 100%.

(3) Since figures are rounded off, figures of 0.04% or less (including 0%) are all indicated as "‐."

(4) In order to precisely identify destinations, respondents who had been on multiple trips were asked about the

last trip they took.

(5) The terms "first visit" and "repeater" in the "incidence of first visit" graph are defined as follows.

"First visit": The last trip taken was the first visit to the corresponding country / area.

"Repeater": The last trip taken was the second visit or even later visit to the corresponding country / area.

† If two or more countries / area are designated (such as "Canada / Alaska") a second or later visit to either country

/ area constitutes a "repeater."

(6) Because the tabulated results were based on weight-back tabulation, there are sample sizes (n) in this report

that do not match the tabulation sample sizes that were actually yielded by the survey.

18-29 yrs 30-39 yrs 40-49 yrs 50 yrs+ 18-29 yrs 30-39 yrs 40-49 yrs 50 yrs+0.572 0.820 0.951 1.722 1.016 0.844 0.639 1.413

Male Female

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AB-ROAD Overseas Travel Survey 2012 5

Definitions of Categories in the Report

Definitions of areas visited(respondents will have visited any of the following countries / areas)

UK UK

France France

Germany Germany

Spain Spain

Italy Italy

Turkey Turkey

USA East USA East (New York, Niagara Falls, etc.)

USA West USA West (Los Angeles, Las Vegas, etc.)

Canada / Alaska Canada / Alaska

Hawaii (Oahu) Stay in Oahu, Hawaii

Hawaii (other than Oahu) Stay in part of Hawaii other than Oahu

Guam Guam

Saipan Saipan

Shanghai Shanghai

Beijing Beijing

Other China (exc. Hong Kong and Macau) China other than Shanghai, Beijing, Hong Kong, and Macau

Hong Kong / Macau Hong Kong / Macau

Taiwan Taiwan

Korea Korea

Singapore Singapore

Thailand (other than Thai beaches) Thailand (non-beach resorts such as Bangkok, Chiengmai, Ayuttaya, etc.)

Vietnam Vietnam

Bali Bali

Oceania Australia, New Zealand, other Oceania

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6

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Report: Analysis by Each Destination

7

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

All destinations/Total '11 (n=4265)

All destinations/Total '10 (n=4436)

61.9

64.3

40.8

38.1

35.7

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

All destinations/Total '11 (n=5094) 7.2

All destinations/Total '10 (n=5280) 6.8

18.1

18.9

19.9

15.7

15.7

17.0

10.2

9.4

9.7

11.8

10.1

10.3

13.9

14.4

14.2

11.0

11.4

10.2

4.6

4.5

3.814.9

15.6

14.7%

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

All destinations/Total '11 (n=5094)

All destinations/Total '10 (n=5280)

54.3

51.9

50.3

45.7%

48.1

49.7

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male 50

yrs or

older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

All destinations/Total '11 (n=5094)

All destinations/Total '10 (n=5280)

6.3

6.8

10.2

11.2

10.7

11.1

21.3

21.7

21.8

12.9

12.7

12.8

11.0

11.1

11.3

8.1

7.7

7.2

18.3

19.6

17.8

6.8% 9.9 11.7

8

Total

●Profile▽ Sex and age: "male 50 yrs or older" (21.3%) comprised the largest percentage and was followed by "female 50

yrs or older" (18.3%).

▽ Incidence of first visit: 45.7%.

▽ Number of trips overseas thus far: average of 14.4 times.

●Travel Outline▽ Travel expenses: average of 152,000 yen.

▽ Incidence of package tour use: 59.2%.

▽ Number of days traveled: average of 7.3 days.

▽ Accompanying travelers: "married couple travel" is largest percentage (25.6%).

▽ Purpose for travel: "to eat good food" is largest percentage (50.3%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (47.0%) is largest percentage,

followed by "visit famous and historic places" (33.6%) and "famous dishes" (26.9%).

▽ Total expenditures at destination: average of 191,000 yen.

Profile

■Sex and age (Total/Single answer) ■Incidence of first visit (Total/Single answer)

■Number of overseas trips thus far (Total/Single answer)

Travel Outline■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled (Total/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

All destinations/Total '11 (n=5094) 14.0

All destinations/Total '10 (n=5280) 14.4

4.5

4.9

11.5

12.2

17.5

18.6

18.8

10.7

12.2

11.5

55.5

53.1

52.6

4.9% 11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

All destinations/Total '11 (n=4265) 17.6

All destinations/Total '10 (n=4436) 16.2

Average

(tens of

1000s

of yen)

9.6

15.1

26.4

25.4

17.6

16.2

15.8

11.9

12.8

11.8

14.6

17.5

16.5

6.8

9.5

17.1% 26.6

8.5

5.5

8.1

6.8

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

(%)

Average

(in 10s of

1000s of yen)

All destinations/Total '12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

'12 4243 18.7 15.5 6.5 16.6 9.8 8.8 23.3 0.8 19.1

'11 4265 21.1 21.2 6.9 16.8 10.0 6.6 16.8 0.5 15.0

(%)

Average

(in 10s of

1000s of yen)

All destinations/Total '12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

'12 4243 4.8 7.8 19.3 15.5 17.0 18.1 16.2 1.1 5.6

'11 4265 4.4 7.3 17.9 17.2 16.4 18.9 17.1 0.9 5.6

'12 4243 9.8 11.7 27.4 19.5 15.6 10.9 3.9 1.2 2.4

'11 4265 10.0 10.4 26.6 18.5 16.7 12.2 4.8 0.9 2.6

'12 4243 20.4 8.5 22.4 15.8 13.9 11.2 6.2 1.6 2.6

'11 4265 20.8 8.6 21.0 15.5 13.9 12.7 6.4 1.1 2.7Sightseeing and activities

Total amount

Shopping

Meals

All

destinations/

Total '12

All

destinations/

Total '11

All

destinations/

Total '10

(n=5076) (n=5094) (n=5280)

Married couple travel 25.6 23.3 24.5

Family travel (with children) 13.9 14.1 13.6

Travel alone 13.1 13.7 13.1

With friends (3 or more) 12.0 13.2 12.9

With friend (alone) 11.6 11.8 12.1

Family travel (with parents) 6.7 6.2 6.4

Couple travel 4.8 4.8 5.3

Honeymoon 3.5 3.5 3.5

Family travel (3 generations) 2.6 2.7 2.3

Other 6.1 6.6 6.1

0 10 20 30

All destinations/Total '12(%)

9

Total

■Accompanying travelers (Total/Single answer)

■Purpose for travel (Total/Multiple answer) ■Activities at destination (Total/Multiple answer)

■Expenditures made at destination

(Those involved in the consideration of travel plans/Single answer)

† "*" :indicated that item is not applicable.

† "Included in the package" items were calculated on the basis of package tour users.† "*" :indicated that item is not applicable.

† The 2011 figure for "In expectation of interactions and new encounters with local people"

is the result of asking about "encounters/interactions with local people"

† The 2011 figure for "to see Japanese friends and acquaintances who live there"

is the result of asking about "to meet local friends and acquaintances"

† The 2011 figure for "to get a better grounding in hobbies and studies pursued"

is the result of asking about "For hobbies and studies pursued"

(%)

(n=5076) (n=5094) (n=5280)

1 To eat good food 50.3 47.2 48.6

2 To visit famous sites and historic spots 49.6 50.5 51.4

3 To shop 46.0 44.7 45.7

4 To relax and rest 32.5 34.7 36.4

5 To escape from the routine 25.0 26.1 27.4

6 To create memories 23.2 23.7 24.6

7 To experience a different culture 20.9 27.0 27.3

8 To enjoy nature 20.7 22.1 21.0

9 To broaden my horizons/perspective 16.9 19.5 19.8

10 Just to try getting to a foreign country 15.3 15.3 16.0

11 Beauty treatments and massages 15.2 15.5 15.7

12 To view art 14.1 14.4 14.8

13 To see stimulation 11.4 12.9 13.2

14 In expectation of interactions and new encounters with local people 10.0 13.9 14.0

15 To stay at luxury hotels 9.8 9.3 10.2

16 To engage in sports 7.7 8.2 9.6

17 To see Japanese friends and acquaintances who live there 7.2 13.0 12.7

18 For my children 6.3 5.9 5.6

19 To have a look at Japan from overseas 5.0 5.7 4.4

20 To experience places off the beaten track / adventures 4.7 4.5 4.7

21 To improve my language ability 4.5 4.4 4.1

22 To visit a place that is in my memories 3.3 3.3 3.6

23 For my parents 3.1 3.0 3.3

24 To enjoy a concert / musical performance 2.8 3.0 3.2

25 To tour locations of filming 2.2 * *

26 To get a better grounding in hobbies and studies pursued 2.1 3.2 2.9

27 To view a sport event 1.7 1.9 1.7

28 To visit a place that I live at before 1.6 1.7 1.5

29 To see an event held during a particular time (carnival in Rio, etc.) 1.5 2.2 1.2

30 To attend a wedding ceremony 1.3 1.2 1.4

31 To do a home-stay / study abroad 0.9 0.8 0.5

32 To benefit my career opportunities 0.7 0.5 0.5

33 Working holiday 0.2 0.3 0.1

Other 5.5 5.1 5.1

All

destinations

/Total '12

All

destinations

/Total '11

All

destinations

/Total '10

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

(%)

All

destinations

/Total '12

All

destinations

/Total '11

All

destinations

/Total '10

All

destinations

/Total '12

All

destinations

/Total '11

All

destinations

/Total '10

All

destinations

/Total '12

All

destinations

/Total '11

All

destinations

/Total '10

(n=2513) (n=2639) (n=2850) (n=5076) (n=5094) (n=5280) (n=5076) (n=5094) (n=5280)

1 City sightseeing / Tour to surrounding area 47.0 46.6 44.2 14.7 14.4 14.5 8.5 8.6 8.7

2 Visit famous and historic places 33.6 35.0 33.7 7.5 7.3 7.1 6.1 5.2 5.0

3 Famous dishes 26.9 29.2 26.6 4.7 4.2 4.0 8.5 8.0 6.1

4 Art museums and historic museums 16.4 18.3 16.3 2.8 2.7 2.5 5.4 4.4 3.9

5 Shopping tour 14.7 17.1 17.2 2.2 2.1 1.7 2.2 2.1 1.4

6 Pleasure cruise 8.9 9.0 8.9 3.6 3.6 3.0 4.2 3.6 3.4

7 Island tour 6.4 5.3 5.2 2.8 3.0 3.0 2.8 1.9 2.5

8 Viewing of theater, musicals, concert, shows, etc. 4.2 4.8 4.8 5.0 4.0 5.3 5.6 5.3 5.7

9 Trains 3.9 4.1 4.8 2.4 2.6 2.6 3.5 3.0 3.2

10 Theme park 3.7 3.5 2.3 1.6 1.4 1.1 2.1 1.6 1.3

11 Night tour 3.1 3.2 4.2 1.7 1.7 2.1 2.7 2.4 2.7

12 Ethnic cultural experiences 2.7 2.7 3.1 1.0 0.8 0.9 0.8 0.9 1.1

13 Dinner cruise 2.6 2.9 2.7 1.8 1.2 1.6 1.2 1.2 1.4

14 Aquariums/zoos 2.1 1.7 1.4 1.0 1.0 0.6 2.7 2.1 1.1

14 To tour locations of filming 2.1 * * 0.8 * * 0.8 * *

14 Beauty treatments, spa, massage, hot springs 2.1 3.0 3.3 3.7 3.2 3.7 9.6 9.7 8.4

17 Diving and snorkeling 1.5 1.1 1.7 2.7 2.8 3.3 2.6 2.7 2.5

18 Outdoor (fishing, climbing, etc.) 1.4 1.0 1.2 0.9 0.6 0.8 1.2 0.6 0.7

19 Gambling 1.2 0.8 1.7 0.5 0.4 0.4 1.2 0.8 0.7

20 Riding (horseback, rafting, etc.) 0.9 1.0 1.4 1.0 0.7 1.2 1.7 1.2 1.4

21 Safari jungle tour 0.7 0.4 0.5 0.4 0.3 0.6 0.5 0.4 0.7

21 Other event viewing 0.7 1.2 0.5 0.5 0.5 0.4 0.5 0.5 0.5

23 Other marine sports 0.6 0.6 0.9 1.5 1.4 2.0 2.1 2.2 2.4

24 Other sports 0.5 0.4 0.5 0.6 0.7 0.5 0.4 0.5 0.6

24 Car rental 0.5 0.2 0.3 4.3 4.9 4.1 1.9 2.2 2.3

26 Golfing 0.4 0.3 0.6 1.4 1.5 1.3 1.5 1.2 1.2

26 Sports viewing 0.4 0.2 0.4 0.9 0.9 0.9 0.6 0.4 0.8

28 Skiing and snowboarding 0.1 0.1 0.1 0.2 0.1 0.1 0.3 0.2 0.1

28 Instruction 0.1 0.1 ― 0.3 0.2 ― 0.1 0.1 0.2

Other 0.4 1.1 1.1 2.5 2.2 2.6 2.1 1.7 2.6

Nothing 2.2 2.9 1.9 54.5 55.2 55.5 50.9 51.9 53.5

Don't know or don't remember 0.6 0.9 1.0 3.1 3.2 3.1 3.0 3.2 2.6

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation41.2 40.9 43.6

included in the package applied for in Japan applied for on the spot

Page 10: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Sample

20.9 13.4 13.3 10.3 10.2 9.3 8.6 7.2 6.7 6.4 6.3 6.0 6.0 5.8 5.6 5.4 5.2 5.1 4.5 4.3

( 887 ) ( 567 ) ( 562 ) ( 437 ) ( 432 ) ( 396 ) ( 366 ) ( 306 ) ( 282 ) ( 270 ) ( 267 ) ( 253 ) ( 253 ) ( 245 ) ( 238 ) ( 228 ) ( 222 ) ( 218 ) ( 191 ) ( 184 )

16.7 7.3 9.2 5.1 5.6 4.2 4.0 3.0 2.6 2.9 3.0 2.5 3.6 1.8 3.7 2.1 2.9 1.2 1.5 1.8

( 708 ) ( 309 ) ( 392 ) ( 215 ) ( 238 ) ( 176 ) ( 170 ) ( 127 ) ( 112 ) ( 122 ) ( 129 ) ( 105 ) ( 151 ) ( 78 ) ( 155 ) ( 90 ) ( 122 ) ( 53 ) ( 64 ) ( 78 )

4243 79.8 54.5 69.8 49.2 55.1 44.4 46.4 41.5 39.7 45.2 48.3 41.5 59.7 31.8 65.1 39.5 55.0 24.3 33.5 42.4

Shanghai Saipan Bali Vietnam

Thailand

(other

than Thai

beaches)

Hawaii

(other

than

Oahu)

USA

WestSpainGermany UK

Other

nations in

west

Europe

SingaporeGuam

Hong

Kong

/ Macau

Italy OceaniaKorea TaiwanHawaii

(Oahu)France

4243Destinations considered

Destinations actually visited 4243

Rate of actual visit to country/

area considered

0

5

10

15

20

25

Destinations considered

Destinations actually visited

(%)

Sample

Inte

rnet

(PC

)

Tra

vel a

gency

pam

phle

ts

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Tra

vel a

gency

counte

rs

Guid

ebo

ok-

styl

e m

agaz

ines

such

as "

Ruru

bu H

awai

i," e

tc.

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

Feedb

ack

and

intr

odu

ctions

(word

-

of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

New

spap

er

ads

Inte

rnet

(sm

artp

hone, e

tc.)

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e m

agaz

ines

TV

pro

gram

s an

d com

merc

ials

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

Fre

e fly

ers

and

flyers

in

new

spap

ers

Acqu

ainta

nces

at t

rave

l age

ncie

s

Mobi

le s

ites

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d com

panie

s

Seik

yo p

amph

lets

and

counte

rs

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d at

stat

ions

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 31.3 18.5 14.8 11.3 10.9 9.8 4.7 4.4 3.5 2.3 2.2 1.8 1.4 1.2 1.2 0.5 0.2 1.1 3.5

All destinations/Total '11 4265 80.7 36.8 19.2 16.1 11.7 12.3 11.8 5.7 1.6 3.2 1.8 2.1 1.8 2.7 1.9 1.2 0.3 0.3 1.5 2.7

0

20

40

60

80

100

All destinations/Total '12

(%)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total

When first thought of traveling 4243 15.5 16.5 26.9 17.2 13.5 2.7 1.9 0.9 5.0 4.5

When started considering 4243 6.3 12.6 27.6 21.8 19.3 5.3 2.8 1.3 3.0 3.1

When booked 4243 3.7 6.8 22.9 23.7 24.9 8.0 5.3 2.1 2.6 2.4

When first thought of traveling 4265 16.1 18.3 26.2 16.0 13.9 2.7 2.0 0.9 3.9 4.6

When started considering 4265 6.3 11.5 29.5 20.8 19.8 5.4 3.1 1.5 2.1 3.0

When booked 4265 3.0 6.6 22.8 22.0 26.5 8.3 6.2 2.8 1.8 2.3

Average

(months

prior)

'12

'11

0

10

20

30

40

50

When first thought of traveling '12 When started considering '12

When booked '12 When first thought of traveling '11

When started considering '11 When booked '11

(%)

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 4.5 months prior to departure, "when started

considering" was given an average of 3.1 months prior to departure, and "when booked" was given an average of 2.4 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (80.3%) comprised

the largest percentage, followed by "travel agency pamphlets" (31.3%) and "guidebooks ( 'Chikyuu no arukikata,' etc.)" (18.5%).

▽ A look at the destinations considered shows that "Korea" (20.9%) comprised the largest percentage, followed by "Taiwan" (13.4%) and "Hawaii

(Oahu)" (13.3%). In terms of actual destinations visited, "Korea" (16.7%) comprised the largest percentage, followed by "Hawaii (Oahu)"(9.2%).

▽ In terms of means of inquiry, "web / e-mail" (56.9%) comprised the largest percentage and was followed by "by telephone" (24.3%) and

"visiting" (18.9%).

▽ In terms of means of booking, "web / e-mail" (64.3%) comprised the largest percentage and was followed by "visiting" (21.7%) and "by

telephone" (15.5%).

▽ A look at key factors and points considered important when deciding on a tour shows that "price is cheap for the content" (52.5%) yielded the

largest percentage.

10

Total

Actions Taken in the Consideration Process■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■The top 20 destinations considered as possible destinations and the destinations actually visited

(Those involved in the consideration of travel plans/Multiple answer)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "Rate of actual visit to country / area considered" was calculated by dividing

by the number of actual visitors by those who considered.

† Rates of visit 50% or more are shaded.

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

† Number of people in parentheses

† "Destinations actually visited" were counted with multiple answers

about the last country / area visited in 2011

† "web/e-mail" combines "by Internet or e-mail

(PC)," "by Internet or text (smartphone)," and

"by Internet or text (mobile phone)."

† The 2011 study figures are results of the single

answers received

† "*" :indicated that item is not applicable.

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 24.3 18.9 1.0 1.2 13.0 3.5

All destinations/Total '11 4265 55.8 30.8 21.6 1.5 0.7 14.1 1.9

0

25

50

75

All destinations/Total '12

(%)

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 21.7 15.5 0.7 1.7 0.9 2.4

All destinations/Total '11 4265 57.0 23.4 17.0 1.1 1.4 * 2.9

0

25

50

75

All destinations/Total '12

(%)

Page 11: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 11

Total

■Points considered important factors in selecting a tour (Package tour users/Multiple answers)

† "*" :indicated that item is not applicable.

† The 2011 figure for "Is a flight that meets my schedule and connecting flights" is based on the answers "Is a flight that meets my schedule"

and "Is convenient for connecting flights"

† The 2011 figure for "Accumulate mileage with the airline used/affiliated" is based on the answers "Accumulate mileage for the airline used"

and "Accumulate mileage for affiliates of the airline used"

† The 2011 figures for "Aircraft equipment is good (new, clean)" and "Aircraft amenities (width of seats, etc.) are good" are based on the 2011

figures for the answer "Aircraft equipment and amenities are good," and the 2011 figure for "Aircraft equipment, amenities are good" are displayed.

† The 2011 figure for "Premium economy or business class or better" is based on the results of 2011 answer "Business class or more"

† The 2011 figure for "hotel ambiance is nice / grade of notoriety is high" is the 2011 total for the answers "hotel ambiance is nice," "hotel grade is high,"

and "hotel notoriety is high."

† The 2011 figure for "travel agency has good ability to arrange and do good work" is the total for the answers "travel agency does quick work“

and "travel agency has good ability to arrange"

All

destinations

/Total '12

(n=2513) (n=2639)

Price is cheap for the content 52.5 55.9

Cheap 27.6 25.9

Includes spots I want to go to 22.3 26.1

Content/Breakdown of the price indicated is clear 20.4 *

There is a lot of free time 19.8 25.1

Can pay by credit card 16.3 16.2

Can visit many tourist spots 13.7 14.5

There is city sightseeing 13.4 11.1

Time stayed at destination is long 8.8 14.0

Discounts are available for early reservations 7.0 5.8

There is no city sightseeing 2.7 2.9

Discounts are available for children 1.7 2.6

It is an assuring airline 22.6 27.8

There are direct flights 16.0 19.0

It is a well-known airline 9.1 11.2

Departs from nearest airport 7.7 7.3

Is a flight that meets my schedule and connecting flights 7.6 23.2

It is a Japanese airline 6.8 7.4

Accumulate mileage with the airline used/affiliated 3.9 10.0

Aircraft equipment is good (new, clean) 2.1 2.3

Aircraft amenities (width of seats, etc.) are good 2.0 *

Premium economy or business class or better 1.7 2.1

Is a Low-Cost Carrier 1.2 *

Is not a Low-Cost Carrier 0.6 *

Hotel location is good 24.5 35.3

Hotel ambiance is nice / Grade of notoriety is high 17.5 25.1

Hotel is designated 15.6 16.0

Transportation is provided to and from hotel 12.9 10.0

Hotel facilities and services are complete 11.0 11.1

Rooms suit my needs 5.3 7.2

Checkout time is late 1.3 1.9

Check-in time is early 1.1 1.3

Travel agency is very reliable 31.5 39.2

Comes with guide 18.2 19.0

Travel agency response is thorough 12.9 15.7

There are local staff who speak Japanese 12.5 9.6

Travel agency is familiar 11.0 13.9

Travel agency is well known 10.6 11.7

Travel agency has good ability to arrange and do good work 8.5 11.8

Travel agency is highly specialized 5.1 6.8

There is a backup desk at destinations 4.8 6.5

Travel agency is in a location easy to visit 4.1 5.5

All meals provided 12.3 14.0

All breakfasts provided 11.9 13.0

Comes with famous dishes 9.2 8.4

Can make reservations right away 6.1 6.3

Possible to participate alone 2.7 4.5

Can increase or decrease the number of nights 2.0 2.9

Other 1.2 1.2

Nothing in particular 3.6 3.0

Items considered important

Budg

et

and

conte

nt

All

destinations

/Total '11

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

0 20 40 60

Items considered important All destinations/Total '12(%)

Page 12: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

UK'12 (n=122)

UK'11 (n=120)

51.2

46.7

40.8

48.8

53.3

59.2%

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

UK '12 (n=137)

UK '11 (n=131)

9.6

8.6

9.0

9.9

7.7

6.6

21.3

20.2

12.0

12.9

11.9

16.1

11.0

14.8

9.9

8.1

6.1

5.6

18.3

20.7

31.2

6.8% 9.9 11.7

12

UK

●Profile▽ Sex and age: "female 50 yrs or older" (20.7%) comprised the largest percentage and was followed by "male 50

yrs or older" (20.2%).

▽ Incidence of first visit: 41.0%.

▽ Number of trips overseas thus far: average of 13.5 times.

●Travel Outline▽ Travel expenses: average of 231,000 yen.

▽ Incidence of package tour use: 51.2%.

▽ Number of days traveled: average of 11.9 days.

▽ Accompanying travelers: "travel alone" (30.1%) comprised the largest percentage and was followed by

"married couple travel" (24.4%).

▽ In terms of purposes of travel, "to visit famous sites and historic spots" (67.0%) comprised the largest

percentage and was followed by "to view art" (39.1%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (60.9%) comprised the largest

percentage and was followed by "visit famous and historic places" (40.2%).

▽ Total expenditures at destination: average of 271,000 yen.

Profile

Travel Outline

■Sex and age

(Those for whom this destination was their last/Single answer)

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

UK '12 (n=137)

UK '11 (n=131) 50.0

41.0

45.7%

50.0

59.0

54.3

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

UK'12 (n=137) 11.9

UK'11 (n=131) 13.0

18.1 15.7 10.2 11.8

21.2

14.8

13.9

27.2

21.9

11.0

25.5

31.3

4.6

8.6

13.8

14.7%

2.3

1.8

0.7

2.9

7.2

3.5 9.9

7.3

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

UK '12 (n=137) 13.5

UK '11 (n=131) 14.4

7.6

5.4

16.2

14.6

17.5

13.0

16.3

10.7

4.8

13.7

55.5

58.5

50.1

4.9% 11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

UK'12 (n=122) 23.1

UK'11 (n=120) 26.8

Average

(tens of

1000s of

yen)

26.6 17.6 11.9

15.9

19.7

14.6

33.3

28.4

6.8

17.0

17.8

5.5

18.1

17.1%

4.3

-

5.8

8.5

16.3

7.5

7.3

Page 13: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

13

UK

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

All

destinations/

Total '12

UK

'12

(n=5076) (n=137)

Married couple travel 25.6 24.4

Family travel (with children) 13.9 10.8

Travel alone 13.1 30.1

With friends (3 or more) 12.0 6.4

With friend (alone) 11.6 8.0

Family travel (with parents) 6.7 7.2

Couple travel 4.8 2.0

Honeymoon 3.5 1.4

Family travel (3 generations) 2.6 2.5

Other 6.1 7.2

0 10 20 30 40

All destinations/Total '12 UK'12

(%)

(%)

Average

(in 10s of 1000s of yen)

UK'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

UK

'12 122 7.7 12.4 2.0 14.2 11.2 12.1 39.6 0.7 19.1 27.1

'11 120 12.2 21.2 5.8 12.5 10.1 9.6 28.2 0.4 15.0 20.4

(%)

Average

(in 10s of 1000s of yen)

UK'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

UK

'12 122 0.7 0.5 17.1 12.8 19.1 20.1 29.0 0.7 5.6 7.3

'11 120 1.1 0.8 18.1 18.0 21.1 17.6 22.9 0.4 5.6 5.9

'12 122 5.2 3.5 25.6 18.5 20.4 18.0 8.1 0.7 2.4 3.3

'11 120 8.1 5.4 24.2 15.6 22.1 10.9 13.3 0.4 2.6 3.5

'12 122 9.1 2.0 14.8 15.3 18.9 23.8 15.3 0.7 2.6 4.4

'11 120 15.4 4.7 20.0 18.3 18.2 11.4 11.5 0.4 2.7 3.2Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

UK

'12

(n=5076) (n=137)

1 To visit famous sites and historic spots 49.6 67.0

2 To view art 14.1 39.1

3 To shop 46.0 38.9

4 To eat good food 50.3 28.1

5 To relax and rest 32.5 26.3

6 To escape from the routine 25.0 25.7

7 To create memories 23.2 23.2

8 Just to try getting to a foreign country 15.3 22.5

9 To enjoy nature 20.7 21.8

10 To experience a different culture 20.9 21.7

11 To broaden my horizons/perspective 16.9 19.8

12 To see Japanese friends and acquaintances who live there 7.2 19.1

13 To see stimulation 11.4 15.7

14 In expectation of interactions and new encounters with local people 10.0 13.0

15 To stay at luxury hotels 9.8 11.0

16 To have a look at Japan from overseas 5.0 10.1

17 For my children 6.3 7.8

18 To improve my language ability 4.5 7.0

19 To enjoy a concert / musical performance 2.8 6.5

20 To visit a place that I live at before 1.6 6.3

21 To tour locations of filming 2.2 5.6

21 To visit a place that is in my memories 3.3 5.6

23 To engage in sports 7.7 5.2

24 To get a better grounding in hobbies and studies pursued 2.1 4.4

25 To do a home-stay / study abroad 0.9 4.1

26 To view a sport event 1.7 3.9

27 To see an event held during a particular time (carnival in Rio, etc.) 1.5 3.6

28 To benefit my career opportunities 0.7 3.2

29 To attend a wedding ceremony 1.3 3.1

30 Beauty treatments and massages 15.2 3.0

31 To experience places off the beaten track / adventures 4.7 1.9

32 Working holiday 0.2 1.5

32 For my parents 3.1 1.5

Other 5.5 4.8

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

UK'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=62) (n=137) (n=137)

1 City sightseeing / Tour to surrounding area 60.9 21.2 10.6

2 Visit famous and historic places 40.2 9.8 11.8

3 Famous dishes 27.0 3.6 9.1

4 Art museums and historic museums 26.6 7.4 23.6

5 Shopping tour 13.0 0.8 2.0

6 Aquariums/zoos 9.2 2.2 7.1

7 Pleasure cruise 9.0 4.3 5.8

8 Night tour 8.2 3.7 1.0

9 Trains 7.0 7.8 7.1

10 Theme park 6.3 2.2 3.1

11 Other event viewing 5.0 1.7 0.6

12 Ethnic cultural experiences 4.9 1.6 1.0

13 Riding (horseback, rafting, etc.) 4.5 1.0 1.5

14 Beauty treatments, spa, massage, hot springs 4.4 3.6 1.7

15 Dinner cruise 4.1 1.7 3.4

16 Other sports 3.7 2.8 ―

16 Gambling 3.7 1.0 0.5

18 Viewing of theater, musicals, concert, shows, etc. 3.2 13.9 10.2

18 Sports viewing 3.2 1.7 1.5

20 To tour locations of filming 3.0 0.7 1.5

21 Other marine sports 2.6 1.2 ―

21 Instruction 2.6 ― 0.6

23 Golfing 2.2 0.6 ―

24 Diving and snorkeling 1.6 ― 1.8

24 Skiing and snowboarding 1.6 ― 2.3

26 Island tour 1.5 3.1 2.0

27 Outdoor (fishing, climbing, etc.) 0.9 1.3 0.6

28 Safari jungle tour ― ― ―

28 Car rental ― 4.8 0.5

Other ― 0.6 1.1

Nothing ― 43.9 44.7

Don't know or don't remember ― 0.9 1.3

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation24.7

Page 14: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 14

UK

Actions Taken in the Consideration Process

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 4.8 months prior to departure, "when started

considering" was given an average of 3.3 months prior to departure, and "when booked" was given an average of 2.6 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (81.3%) yielded the

highest percentage by far and was followed by "guidebooks ( 'Chikyuu no arukikata,' etc.)" (23.5%) and "travel agency pamphlets" (21.2%).

▽ In terms of means of inquiry, "web / e-mail" (62.3%) comprised the largest percentage and was followed by "by telephone" (24.7%) and

"visiting" (15.7%).

▽ In terms of means of booking, "web / e-mail" (71.8%) comprised the largest percentage and was followed by "visiting" (18.4%) and "by

telephone" (15.7%).

▽ A look at the destinations simultaneously considered by those who considered the UK shows that "France" (53.9%) comprised the largest

percentage, followed by "Germany" (34.4%) and "Italy" (30.3%). In terms of actual destinations visited, "UK" (45.0%) comprised the largest

percentage, followed by "France" (23.1%).

▽ Among the responses given as the reasons for considering, "suited my budget" (30.8%) comprised the largest percentage, followed by "suited

my date of departure, date of return, day of the week, travel period, etc." (26.7%). Among the responses given as the reason for deciding,

"accompanying travelers wanted to go there" (16.2%) comprised the largest percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "price is cheap for the content" (62.2%) comprised

the largest percentage and followed by "travel agency is very reliable" (42.7%) and "it is an assuring airline" (33.1%).

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

UK'12 UK'11

When first thought of traveling 122 16.8 26.3 23.8 12.0 11.3 2.2 ― 1.9 5.8 4.5 4.8 4.7

When started considering 122 7.8 12.8 33.0 19.6 16.2 2.5 2.2 1.9 3.9 3.1 3.3 3.0

When booked 122 4.1 8.3 26.9 26.0 12.8 10.5 6.4 1.9 3.2 2.4 2.6 2.1

Average (months prior)0

10

20

30

40

50

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Tra

vel a

gency

pam

phle

ts

Tra

vel a

gency

counte

rs

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

Inte

rnet

(sm

artp

hone, e

tc.)

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

New

spap

er

ads

Mobi

le s

ites

TV

pro

gram

s an

d com

merc

ials

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

Fre

e fly

ers

and

flyers

in

new

spap

ers

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Acqu

ainta

nces

at t

rave

l

agencie

s

Seik

yo p

amph

lets

and

counte

rs

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 18.5 31.3 14.8 11.3 10.9 9.8 4.4 3.5 4.7 1.2 2.3 2.2 1.8 0.2 1.2 1.4 0.5 1.1 3.5

UK'12 122 81.3 23.5 21.2 12.9 12.3 12.2 10.3 8.2 8.1 5.8 4.8 3.9 3.8 3.2 3.1 3.1 3.0 2.1 ― 4.7

0

20

40

60

80

100

UK'12

All destinations/Total '12

(%)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 24.3 18.9 1.0 1.2 13.0 3.5

UK'12 122 62.3 24.7 15.7 2.1 ― 20.0 2.2

0

25

50

75

UK'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 21.7 15.5 0.7 1.7 0.9 2.4

UK'12 122 71.8 18.4 15.7 1.3 2.6 ― 3.1

0

25

50

75

UK'12

All destinations/Total '12

(%)

Page 15: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 15

UK

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† "*": No items applicable.

Reasons for considering UK'12 Reason for deciding UK'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

UK'12

All

destinations/

Total '12

UK'12

(n=4243) (n=122) (n=4243) (n=122)

Suited my budget 27.6   30.8 8.8   10.1

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0 ▲ 26.7 11.0 ▲ 4.9

I just happened to discover a good travel product 9.2   11.4 3.2   3.0

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8   6.1 2.2   1.4

Suited my flying time or flight from the closest airport, etc. 5.5   4.9 0.8   ―

Because I wanted to earn miles 3.4   4.3 0.5   ―

It suited the needs of accompanying travelers, such as my children 4.8   2.1 1.5   2.2

It was a location I had wanted to go to from before 21.2   24.3 10.3   9.5

Accompanying travelers wanted to go there 20.2   23.0 10.6 ○ 16.2

I was interested in a particular sightseeing spot 14.3 ○ 19.5 4.1   4.7

I have family members, relatives, acquaintances, friends at the destination 8.6 ○ 13.9 6.4 ○ 11.5

I had been there before and found that it was good 15.8   13.4 6.2   5.0

Was recommended by family members, acquaintances, friends 7.8   11.7 1.7   0.5

I was interested in a particular event, activity 5.4 ○ 11.1 3.0   5.3

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1   9.7 1.3   0.5

Was recommended by a travel agent 1.5   5.5 0.5   2.9

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   2.5 0.2   ―

I felt like going after seeing the website of the travel bureau 2.3   1.4 0.2   ―

City seems good 14.9 ○ 24.5 1.8   2.9

Seems safe 17.8   22.5 2.0   2.9

Climate seems good 18.0   14.7 3.0   2.1

Nature seems good 17.3 ▲ 11.9 3.1   1.4

Timing of the trip seems good (best season at that destination, etc.) 6.6   10.5 1.6   3.1

Food seems good 18.8 ▲ 9.3 3.4   ―

Hospitality seems good 6.0   6.4 0.5   1.2

Prices seems cheap 19.4 × 6.3 3.6   0.5

Hotel I want to stay at seems good 4.4   4.8 1.6   1.2

Hygienic 4.8   2.9 0.1   ―

Other 8.6 10.1 6.7 7.0

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40

Reasons for considering UK'12

Reason for deciding UK'12

(%)

Sample

100.0 53.9 34.4 30.3 25.9 22.2 16.5 12.9 12.5 8.4 8.2 8.2 8.0 7.1 7.0 5.2 5.0 4.7 4.7 4.3

( 270 ) ( 146 ) ( 93 ) ( 82 ) ( 70 ) ( 60 ) ( 45 ) ( 35 ) ( 34 ) ( 23 ) ( 22 ) ( 22 ) ( 22 ) ( 19 ) ( 19 ) ( 14 ) ( 13 ) ( 13 ) ( 13 ) ( 12 )

45.0 23.1 10.1 8.8 9.8 5.9 7.8 2.8 1.9 2.4 0.9 1.7 1.8 2.4 ― 2.4 * 0.3 1.5 1.0

( 122 ) ( 62 ) ( 27 ) ( 24 ) ( 27 ) ( 16 ) ( 21 ) ( 8 ) ( 5 ) ( 6 ) ( 2 ) ( 5 ) ( 5 ) ( 6 ) ( 0 ) ( 6 ) * ( 1 ) ( 4 ) ( 3 )

270 45.2 42.5 29.0 29.3 38.6 26.7 46.7 22.9 14.7 26.1 9.1 22.7 22.7 31.6 ― 42.9 * 7.7 30.8 25.0Rate of actual visit to country /

area considered

UK France Germany Italy

Other

nations in

west

Europe

Spain

Countries

of

eastern

Europe

Oceania

Countries

of

northern

Europe

USA

WestTurkey USA East

Canada

/ Alaska

Hawaii

(Oahu)Greece Guam Okinawa Egypt Taiwan Saipan

270

Destinations simultaneously

considered by those who

considered the UK

Destinations actually visited by

those who considered the UK270

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the UK

Destinations actually visited by those who considered the UK

(%)

Page 16: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 16

UK

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important UK'12

All

destinations

/Total '12

UK'12

(n=2513) (n=62)

Price is cheap for the content 52.5 ○ 62.2

Cheap 27.6   30.4

Includes spots I want to go to 22.3   26.8

Content/Breakdown of the price indicated is clear 20.4 ○ 25.8

Can visit many tourist spots 13.7   18.1

There is a lot of free time 19.8   17.3

There is city sightseeing 13.4   17.0

Can pay by credit card 16.3   15.4

Time stayed at destination is long 8.8   11.8

Discounts are available for early reservations 7.0   4.6

Discounts are available for children 1.7   ―

There is no city sightseeing 2.7   ―

It is an assuring airline 22.6 ◎ 33.1

There are direct flights 16.0 ○ 23.2

It is a well-known airline 9.1 ◎ 19.5

It is a Japanese airline 6.8 ○ 12.6

Departs from nearest airport 7.7   7.8

Is a flight that meets my schedule and connecting flights 7.6   7.3

Accumulate mileage with the airline used/affiliated 3.9   5.6

Aircraft equipment is good (new, clean) 2.1   4.9

Is a Low-Cost Carrier 1.2   4.8

Aircraft amenities (width of seats, etc.) are good 2.0   2.3

Premium economy or business class or better 1.7   2.3

Is not a Low-Cost Carrier 0.6   ―

Hotel location is good 24.5   27.1

Hotel is designated 15.6 ○ 24.1

Hotel ambiance is nice / Grade of notoriety is high 17.5   13.1

Hotel facilities and services are complete 11.0   7.9

Transportation is provided to and from hotel 12.9 ▲ 5.4

Checkout time is late 1.3   2.3

Rooms suit my needs 5.3   2.3

Check-in time is early 1.1   1.0

Travel agency is very reliable 31.5 ◎ 42.7

Comes with guide 18.2 ◎ 30.7

Travel agency is well known 10.6   13.5

Travel agency response is thorough 12.9   10.8

Travel agency is familiar 11.0   10.4

Travel agency has good ability to arrange and do good work 8.5   10.0

There are local staff who speak Japanese 12.5   9.3

Travel agency is in a location easy to visit 4.1   5.4

Travel agency is highly specialized 5.1   5.2

There is a backup desk at destinations 4.8   1.3

All breakfasts provided 11.9 ○ 20.5

Possible to participate alone 2.7 ○ 11.6

Comes with famous dishes 9.2   11.5

All meals provided 12.3   11.3

Can make reservations right away 6.1   4.1

Can increase or decrease the number of nights 2.0   4.0

Other 1.2   ―

Nothing in particular 3.6 ―

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

Budg

et

and

conte

nt

Items considered important

0 20 40 60 80

Items considered important UK'12(%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Page 17: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 17

UK

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

●Degree of satisfaction▽ The overall degree of satisfaction was 90.4%. A look at each degree of satisfaction attribute shows that "night

life" (89.4%) garnered the largest percentage and was followed by "sightseeing / viewing" (88.0%) and "safety /

hygiene" (87.8%).

▽ Opinions and action after travel: "I became more fond of that country/area" (61.9%) comprised the largest

percentage and was followed by "I'd like to stay longer in that country/area" (55.9%). Intention to revisit/total

was 76.1%.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

UK'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=116) 90.4

(n=107) 88.0

(n=36) 82.1

(n=108) 68.8

(n=101) 84.5

(n=32) 77.3

(n=116) 81.2

(n=116) 87.8

(n=61) 89.4

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

8.6

15.9

31.2

20.9

23.9

30.1

25.8

26.1

2.0

1.4

2.3

19.7

4.4

8.0

11.0

5.0

1.0

15.6

11.6

11.1

14.7

7.8

7.2

63.3

62.1

51.1

53.4

63.5

37.5

66.2

79.4

76.2% 14.2

9.6

10.6

7.7

Sample

I became more

fond of that

country/area

I'd like to stay

longer in that

country/area

I'd like to go to

a different area

in that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to try

traveling more

deeply in the

same area

I collected

(would like to

collect)

information

about that

country/area

I wrote (would

like to write)

on a blog or

SNS

I made (would

like to make)

an album with

printed out

images

I'd like to try

more luxurious

travel in that

country/area

I made (would

like to make)

an album or

movies on a

PC or the web

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 57.0 42.5 46.7 36.7 46.5 26.0 20.9 10.9 13.6 17.2 7.2 9.4 74.0

UK'12 116 61.9 55.9 47.1 46.9 37.3 28.4 19.0 17.3 17.3 16.5 8.8 5.1 76.1

0

20

40

60

80

UK'12

All destinations/Total '12

(%)

Page 18: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

France'12 (n=215)

France'11 (n=194)

61.0

62.8

40.8

39.0

37.2

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

France'12 (n=250) 9.5

France'11 (n=219) 9.4

18.1 15.7 10.2 11.8

17.0

13.7

13.9

35.3

35.9

11.0

25.7

30.9

4.6

7.4

5.7

14.7%

0.2

1.8

0.6

0.5

4.7

4.3 7.4

9.0

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

France '12 (n=250)

France '11 (n=219) 48.3

52.7

45.7%

51.7

47.3

54.3

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

France '12 (n=250)

France '11 (n=219)

8.5

8.7

10.2

10.8

6.1

4.7

21.3

15.8

20.7

12.9

21.5

12.0

11.0

10.8

13.1

8.1

5.1

6.2

18.3

22.0

23.8

6.8% 9.9 11.7

18

France

●Profile▽ Sex and age: "female 50 yrs or older" (22.0%) comprised the largest percentage and was followed by "female

18-29 yrs" (21.5%).

▽ Incidence of first visit: 52.7%.

▽ Number of trips overseas thus far: average of 11.8 times.

●Travel Outline▽ Travel expenses: average of 253,000 yen.

▽ Incidence of package tour use: 61.0%.

▽ Number of days traveled: average of 9.5 days.

▽ Accompanying travelers: "married couple travel" (25.8%) comprised the largest percentage and was followed

by "travel alone" (12.6%).

▽ In terms of purposes of travel, "to visit famous sites and historic spots" (79.9%) comprised the largest

percentage and was followed by "to view art" (51.9%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (74.1%) comprised the largest

percentage and was followed by "visit famous and historic places" (59.9%).

▽ Total expenditures at destination: average of 292,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

France '12 (n=250) 11.8

France '11 (n=219) 15.2

7.2

4.2

15.6

15.0

17.5

20.9

14.4

10.7

11.1

12.9

55.5

45.2

53.6

4.9% 11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

France'12 (n=215) 25.3

France'11 (n=194) 31.2

Average

(tens of

1000s of

yen)

26.6 17.6 11.9 14.6

32.1

38.5

6.8

21.3

19.1

5.5

22.51.1

3.6

17.1%

2.3

2.4

5.7

14.5

10.9

15.0 11.1

Page 19: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 19

France

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

All

destinations/

Total '12

France

'12

(n=5076) (n=250)

Married couple travel 25.6 25.8

Family travel (with children) 13.9 10.2

Travel alone 13.1 12.6

With friends (3 or more) 12.0 10.4

With friend (alone) 11.6 12.1

Family travel (with parents) 6.7 7.4

Couple travel 4.8 3.5

Honeymoon 3.5 12.5

Family travel (3 generations) 2.6 0.4

Other 6.1 5.1

0 10 20 30

All destinations/Total '12 France'12

(%)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

France'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

France

'12 215 9.2 11.2 2.6 20.7 5.6 7.3 43.4 ― 19.1 29.2

'11 194 11.0 11.1 4.9 18.8 15.8 5.8 32.6 ― 15.0 22.0

(%)

Average

(in 10s of 1000s of yen)

France'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

France

'12 215 1.8 3.1 11.6 16.5 17.2 22.9 27.1 ― 5.6 9.0

'11 194 2.5 4.8 9.6 11.1 17.6 30.1 24.3 ― 5.6 7.6

'12 215 3.8 6.2 22.0 21.7 24.7 14.1 7.5 ― 2.4 3.3

'11 194 3.7 5.0 17.3 22.2 20.7 19.0 11.1 0.9 2.6 3.8

'12 215 11.2 8.0 18.9 19.4 23.2 10.0 8.6 0.8 2.6 3.1

'11 194 13.5 9.3 15.2 15.9 19.0 17.8 9.2 ― 2.7 3.3Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

France

'12

(n=5076) (n=250)

1 To visit famous sites and historic spots 49.6 79.9

2 To view art 14.1 51.9

3 To eat good food 50.3 51.7

4 To shop 46.0 47.8

5 To create memories 23.2 32.3

6 To escape from the routine 25.0 28.9

7 To experience a different culture 20.9 27.7

8 To relax and rest 32.5 23.8

9 To broaden my horizons/perspective 16.9 23.3

10 Just to try getting to a foreign country 15.3 21.2

11 To enjoy nature 20.7 16.2

12 To see stimulation 11.4 15.3

13 To have a look at Japan from overseas 5.0 8.9

14 To stay at luxury hotels 9.8 8.6

15 In expectation of interactions and new encounters with local people 10.0 8.1

16 To visit a place that is in my memories 3.3 5.8

17 To see Japanese friends and acquaintances who live there 7.2 5.5

18 For my children 6.3 3.7

19 To get a better grounding in hobbies and studies pursued 2.1 3.6

20 To improve my language ability 4.5 3.5

21 To engage in sports 7.7 3.1

22 To visit a place that I live at before 1.6 3.0

23 To experience places off the beaten track / adventures 4.7 2.7

23 To enjoy a concert / musical performance 2.8 2.7

25 To see an event held during a particular time (carnival in Rio, etc.) 1.5 2.6

26 To tour locations of filming 2.2 1.8

27 For my parents 3.1 1.6

28 To benefit my career opportunities 0.7 1.3

29 To do a home-stay / study abroad 0.9 1.2

29 To attend a wedding ceremony 1.3 1.2

31 Beauty treatments and massages 15.2 1.1

32 To view a sport event 1.7 0.8

33 Working holiday 0.2 0.6

Other 5.5 5.1

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

France'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=131) (n=250) (n=250)

1 City sightseeing / Tour to surrounding area 74.1 16.3 7.3

2 Visit famous and historic places 59.9 8.9 7.8

3 Famous dishes 47.3 3.7 12.1

4 Art museums and historic museums 41.9 10.9 20.5

5 Shopping tour 11.9 1.0 1.8

6 Trains 10.2 10.3 9.4

7 Island tour 8.5 1.3 0.9

8 Pleasure cruise 6.3 3.8 5.2

9 Theme park 5.9 1.8 1.7

10 Aquariums/zoos 5.0 1.0 1.3

11 Night tour 4.1 2.0 4.9

12 Riding (horseback, rafting, etc.) 3.4 0.6 0.6

13 Viewing of theater, musicals, concert, shows, etc. 2.8 6.7 5.4

13 Ethnic cultural experiences 2.8 1.5 0.9

15 Dinner cruise 2.2 3.3 2.7

15 Outdoor (fishing, climbing, etc.) 2.2 0.9 0.7

15 Sports viewing 2.2 1.6 0.2

18 Car rental 1.5 3.6 ―

19 Other sports 1.1 0.3 ―

19 Other event viewing 1.1 ― 0.6

21 To tour locations of filming 0.8 0.2 0.4

22 Golfing 0.4 ― ―

22 Skiing and snowboarding 0.4 ― 1.1

22 Safari jungle tour 0.4 ― ―

22 Gambling 0.4 1.1 ―

26 Beauty treatments, spa, massage, hot springs ― 0.8 1.5

26 Diving and snorkeling ― 0.2 0.6

26 Other marine sports ― ― 0.3

26 Instruction ― ― ―

Other ― 2.0 2.3

Nothing 0.8 47.1 47.4

Don't know or don't remember ― 3.3 3.8

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation19.7

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 20

France

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 5.5 months prior to departure, "when started

considering" was given an average of 3.5 months prior to departure, and "when booked" was given an average of 2.6 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (79.6%) comprised

the largest percentage and was followed by "travel agency pamphlets" (42.0%), and "guidebooks ( 'Chikyuu no arukikata,' etc.)" (25.8%).

▽ In terms of means of inquiry, "web / e-mail" (50.6%) comprised the largest percentage and was followed by "visiting" (27.9%) and "by

telephone" (26.8%).

▽ In terms of means of booking, "web / e-mail" (57.6%) comprised the largest percentage and was followed by "visiting" (27.6%) and "by

telephone" (15.2%).

▽ A look at the destinations simultaneously considered by those who considered France shows that "Italy" (43.2%) comprised the largest

percentage, followed by "Germany" (37.5%), "UK" (33.4%). In terms of actual destinations visited, "France" (49.1%) comprised the largest

percentage, followed by "Italy" (17.9%).

▽ Among the responses given as the reasons for considering, "it was a location I had wanted to go to from before" (35.6%) comprised the largest

percentage, followed by "I was interested in a particular sightseeing spot" (29.0%) and "accompanying travelers wanted to go there" (28.9%).

Among the responses given as the reason for deciding, "accompanying travelers wanted to go there" (18.1%) comprised the largest

percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "price is cheap for the content" (51.5%) comprised

the largest percentage and followed by "comes with guide" (49.3%) and "includes spots I want to go to" (45.6%).

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

France'12 France'11

When first thought of traveling 215 23.1 22.9 23.1 15.4 6.8 2.9 0.4 ― 5.5 4.5 5.5 5.4

When started considering 215 7.6 16.8 30.5 23.6 12.8 3.7 2.3 ― 2.6 3.1 3.5 3.4

When booked 215 3.6 7.5 25.7 31.1 19.1 4.5 4.5 1.4 2.6 2.4 2.6 2.5

Average (months prior)0

10

20

30

40

50

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Tra

vel a

gency

pam

phle

ts

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Tra

vel a

gency

counte

rs

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

New

spap

er

ads

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

Inte

rnet

(sm

artp

hone, e

tc.)

Acqu

ainta

nces

at t

rave

l

agencie

s

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

Fre

e fly

ers

and

flyers

in

new

spap

ers

TV

pro

gram

s an

d com

merc

ials

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Mobi

le s

ites

Seik

yo p

amph

lets

and

counte

rs

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 31.3 18.5 14.8 10.9 9.8 11.3 4.7 3.5 4.4 1.4 2.2 1.8 2.3 1.2 1.2 0.5 0.2 1.1 3.5

France'12 215 79.6 42.0 25.8 20.3 14.7 14.6 11.6 10.9 7.6 5.1 5.0 4.4 3.8 3.4 2.2 1.9 1.6 1.3 ― 2.4

0

20

40

60

80

100

France'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 18.9 24.3 1.0 1.2 13.0 3.5

France'12 215 50.6 27.9 26.8 2.7 1.6 12.0 5.0

0

25

50

75

France'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 21.7 15.5 0.7 1.7 0.9 2.4

France'12 215 57.6 27.6 15.2 0.3 1.6 1.2 3.1

0

25

50

75

France'12

All destinations/Total '12

(%)

Page 21: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 21

France

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering France'12Reason for deciding France'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

France'12

All

destinations/

Total '12

France'12

(n=4243) (n=215) (n=4243) (n=215)

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0 ▲ 25.2 11.0   6.7

I just happened to discover a good travel product 9.2 ○ 14.7 3.2   4.6

Suited my budget 27.6 × 12.0 8.8 ▲ 2.6

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8   5.6 2.2   2.2

Suited my flying time or flight from the closest airport, etc. 5.5   5.5 0.8   0.5

Because I wanted to earn miles 3.4   4.6 0.5   1.2

It suited the needs of accompanying travelers, such as my children 4.8   2.0 1.5   1.0

It was a location I had wanted to go to from before 21.2 ◎ 35.6 10.3 ○ 17.6

I was interested in a particular sightseeing spot 14.3 ◎ 29.0 4.1 ○ 11.8

Accompanying travelers wanted to go there 20.2 ○ 28.9 10.6 ○ 18.1

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1 ○ 16.9 1.3   0.5

I have family members, relatives, acquaintances, friends at the destination 8.6   9.6 6.4   5.5

I had been there before and found that it was good 15.8 ▲ 8.9 6.2   3.6

Was recommended by family members, acquaintances, friends 7.8   7.0 1.7   1.6

I felt like going after seeing the website of the travel bureau 2.3   4.4 0.2   0.8

I was interested in a particular event, activity 5.4   3.6 3.0   1.8

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   3.4 0.2   ―

Was recommended by a travel agent 1.5   1.9 0.5   0.4

City seems good 14.9 ◎ 27.4 1.8   4.9

Food seems good 18.8   20.0 3.4   0.9

Nature seems good 17.3   17.9 3.1   2.9

Climate seems good 18.0   15.1 3.0   3.3

Seems safe 17.8 ▲ 9.3 2.0   0.7

Timing of the trip seems good (best season at that destination, etc.) 6.6   7.3 1.6   1.4

Hospitality seems good 6.0   4.7 0.5   ―

Hotel I want to stay at seems good 4.4   4.6 1.6   1.0

Hygienic 4.8   2.2 0.1   ―

Prices seems cheap 19.4 × 2.1 3.6   0.7

Other 8.6 3.5 6.7 3.9

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40

Reasons for considering France'12

Reason for deciding France'12

(%)

Sample

100.0 43.2 37.5 33.4 24.9 24.7 10.4 9.8 8.3 8.1 6.7 5.8 5.8 5.8 5.7 4.9 4.2 3.9 3.7 3.5 3.5

( 437 ) ( 189 ) ( 164 ) ( 146 ) ( 109 ) ( 108 ) ( 45 ) ( 43 ) ( 36 ) ( 35 ) ( 29 ) ( 26 ) ( 25 ) ( 25 ) ( 25 ) ( 21 ) ( 18 ) ( 17 ) ( 16 ) ( 15 ) ( 15 )

49.1 17.9 11.0 10.5 11.7 4.8 1.5 4.2 1.3 2.3 1.6 0.1 2.4 1.7 1.0 ― 1.0 0.6 0.2 1.8 0.3

( 215 ) ( 78 ) ( 48 ) ( 46 ) ( 51 ) ( 21 ) ( 7 ) ( 18 ) ( 6 ) ( 10 ) ( 7 ) ( 1 ) ( 10 ) ( 7 ) ( 4 ) ( 0 ) ( 5 ) ( 3 ) ( 1 ) ( 8 ) ( 1 )

437 49.2 41.3 29.3 31.5 46.8 19.4 15.6 41.9 16.7 28.6 24.1 3.8 40.0 28.0 16.0 ― 27.8 17.6 6.3 53.3 6.7

Taiwan

Hawaii

(other

than

Oahu)

Saipan KoreaHawaii

(Oahu)Guam USA East EgyptOceania

Countries

of

northern

Europe

USA

WestGreece

Other

nations in

west

Europe

Spain Turkey

Countries

of

eastern

Europe

France Italy Germany UK Singapore

437

Destinations simultaneously

considered by those who

considered the France

Destinations actually visited by

those who considered the France437

Rate of actual visit to country /

area considered

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the France

Destinations actually visited by those who considered the France

(%)

Page 22: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 22

France

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important France'12

All

destinations

/Total '12

France'12

(n=2513) (n=131)

Price is cheap for the content 52.5   51.5

Includes spots I want to go to 22.3 ◎ 45.6

Content/Breakdown of the price indicated is clear 20.4 ○ 27.8

Cheap 27.6   27.0

Can visit many tourist spots 13.7 ◎ 26.2

There is city sightseeing 13.4 ○ 21.5

There is a lot of free time 19.8   18.9

Time stayed at destination is long 8.8 ○ 16.5

Can pay by credit card 16.3   15.2

Discounts are available for early reservations 7.0   10.6

Discounts are available for children 1.7   0.6

There is no city sightseeing 2.7   0.6

It is an assuring airline 22.6 ◎ 33.4

There are direct flights 16.0   19.3

It is a well-known airline 9.1 ○ 17.4

Is a flight that meets my schedule and connecting flights 7.6 ○ 13.9

It is a Japanese airline 6.8   9.2

Departs from nearest airport 7.7   7.4

Aircraft equipment is good (new, clean) 2.1   6.3

Accumulate mileage with the airline used/affiliated 3.9   6.1

Aircraft amenities (width of seats, etc.) are good 2.0   4.2

Is not a Low-Cost Carrier 0.6   3.4

Premium economy or business class or better 1.7   1.7

Is a Low-Cost Carrier 1.2   1.5

Hotel is designated 15.6   14.5

Hotel location is good 24.5 × 12.4

Hotel ambiance is nice / Grade of notoriety is high 17.5 ▲ 11.7

Hotel facilities and services are complete 11.0   6.7

Rooms suit my needs 5.3   3.2

Transportation is provided to and from hotel 12.9 × 2.8

Checkout time is late 1.3   1.1

Check-in time is early 1.1   ―

Comes with guide 18.2 ◎ 49.3

Travel agency is very reliable 31.5 ○ 41.4

Travel agency response is thorough 12.9 ○ 20.0

There are local staff who speak Japanese 12.5   15.8

Travel agency is well known 10.6   13.2

Travel agency is familiar 11.0   10.5

Travel agency has good ability to arrange and do good work 8.5   6.1

Travel agency is in a location easy to visit 4.1   6.0

There is a backup desk at destinations 4.8   4.6

Travel agency is highly specialized 5.1   4.3

All breakfasts provided 11.9 ○ 21.3

All meals provided 12.3 ○ 18.4

Comes with famous dishes 9.2 ○ 17.1

Possible to participate alone 2.7   5.9

Can make reservations right away 6.1   4.9

Can increase or decrease the number of nights 2.0   3.9

Other 1.2   3.1

Nothing in particular 3.6 1.8

Items considered important

Budg

et

and

conte

nt

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

0 20 40 60

Items considered important France'12(%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Page 23: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 23

France

●Degree of satisfaction▽ The overall degree of satisfaction was 94.8%. A look at each degree of satisfaction attribute shows that

"sightseeing / viewing" (95.4%) comprised the largest percentage and was followed by "sports / hands-on

activities" (88.7%) and "relaxation / beauty treatments and massages" (85.9%).

▽ Opinions and action after travel: "I'd like to go to a different area in that country/area" (61.8%) comprised the

largest percentage and was followed by "I became more fond of that country/area" (61.5%). Intention to

revisit/total was 83.3%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

France'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=206) 94.8

(n=200) 95.4

(n=50) 88.7

(n=199) 73.4

(n=179) 82.0

(n=34) 85.9

(n=206) 72.0

(n=206) 67.0

(n=111) 82.2

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

14.7

14.8

11.8

15.7

25.6

23.6

21.2

0.7

3.4

5.8

2.1

-

16.1

22.2

9.4

7.9

20.8

15.9

14.1

11.9

10.8

8.361.0

43.4

46.4

70.2

70.2

58.6

74.0

88.6

87.7%

6.8

7.0 1.5

3.9

3.7

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I'd like to go to

a different area

in that

country/area

I became more

fond of that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I'd like to stay

longer in that

country/area

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to try

traveling more

deeply in the

same area

I'd like to try

more luxurious

travel in that

country/area

I collected

(would like to

collect)

information

about that

country/area

I made (would

like to make)

an album with

printed out

images

I wrote (would

like to write)

on a blog or

SNS

I made (would

like to make)

an album or

movies on a

PC or the web

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 46.7 57.0 36.7 42.5 46.5 26.0 17.2 20.9 13.6 10.9 7.2 9.4 74.0

France'12 206 61.8 61.5 54.1 49.3 47.6 35.4 28.0 27.1 16.0 14.5 7.9 3.1 83.3

0

20

40

60

80

France'12

All destinations/Total '12

(%)

Page 24: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

Germany'12 (n=112)

Germany'11 (n=95)

56.4

53.9

40.8

43.6

46.1

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

Germany'12 (n=136) 10.9

Germany'11 (n=108) 10.2

18.1 15.7 10.2 11.8

15.3

8.9

13.9

29.2

30.0

11.0

27.7

31.1

4.6

11.3

8.7

14.7%

1.6

1.4

-

-

5.1

9.7 10.2

9.8

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

Germany '12 (n=136)

Germany '11 (n=108)

8.8

8.6

10.8

6.8

6.3

7.2

21.3

25.3

24.3

12.9

20.1

13.1

11.0

7.4

8.9

8.1

5.6

6.3

18.3

15.6

24.9

6.8% 9.9 11.7

24

Germany

●Profile▽ Sex and age: "male 50 yrs or older" (25.3%) comprised the largest percentage and was followed by "female

18-29 yrs" (20.1%).

▽ Incidence of first visit: 62.1%.

▽ Number of trips overseas thus far: average of 12.3 times.

●Travel Outline▽ Travel expenses: average of 271,000 yen.

▽ Incidence of package tour use: 56.4%.

▽ Number of days traveled: average of 10.9 days.

▽ Accompanying travelers: "married couple travel" (40.0%) comprised the largest percentage and was followed

by "travel alone" (16.0%).

▽ In terms of purposes of travel, "to visit famous sites and historic spots" (78.5%) comprised the largest

percentage and was followed by "to eat good food" (40.0%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (92.3%) comprised the largest

percentage and was followed by "visit famous and historic places" (82.4%).

▽ Total expenditures at destination: average of 262,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

Germany '12 (n=136)

Germany '11 (n=108) 47.5

62.1

45.7%

52.5

37.9

54.3

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

Germany '12 (n=136) 12.3

Germany '11 (n=108) 14.2

8.8

3.6

13.9

10.2

17.5

16.9

20.1

10.7

8.3

12.7

55.5

52.2

53.4

4.9% 11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

Germany'12 (n=112) 27.1

Germany'11 (n=95) 30.3

Average

(tens of

1000s of

yen)

26.6 17.6 11.9 14.6

30.4

28.9

6.8

21.7

23.4

5.5

27.7-

1.4

17.1%

3.9

2.5

2.6

9.7

13.5

18.2 16.1

Page 25: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 25

Germany

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

All

destinations/

Total '12

Germany

'12

(n=5076) (n=136)

Married couple travel 25.6 40.0

Family travel (with children) 13.9 6.5

Travel alone 13.1 16.0

With friends (3 or more) 12.0 4.3

With friend (alone) 11.6 12.8

Family travel (with parents) 6.7 4.5

Couple travel 4.8 3.4

Honeymoon 3.5 4.5

Family travel (3 generations) 2.6 ―

Other 6.1 8.0

0 10 20 30 40 50

All destinations/Total '12 Germany'12

(%)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

Germany'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

Germany

'12 112 13.7 11.7 1.4 13.0 8.6 15.0 36.6 ― 19.1 26.2

'11 95 15.0 14.5 6.3 12.2 14.7 7.4 29.9 ― 15.0 19.1

(%)

Average

(in 10s of 1000s of yen)

Germany'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

Germany

'12 112 1.6 5.6 16.7 20.1 11.5 23.0 20.6 0.9 5.6 5.4

'11 95 1.8 5.4 17.5 15.5 14.5 31.8 13.5 ― 5.6 5.4

'12 112 8.5 12.2 24.4 14.1 17.4 17.2 5.3 0.9 2.4 2.8

'11 95 7.3 17.1 15.3 12.4 24.9 17.5 5.5 ― 2.6 3.0

'12 112 23.2 6.7 15.4 12.0 14.4 18.1 9.3 0.9 2.6 3.2

'11 95 18.7 7.5 19.0 9.9 15.2 21.4 8.3 ― 2.7 3.1Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

Germany

'12

(n=5076) (n=136)

1 To visit famous sites and historic spots 49.6 78.5

2 To eat good food 50.3 40.0

3 To view art 14.1 32.7

4 To shop 46.0 32.1

5 To broaden my horizons/perspective 16.9 31.3

6 To create memories 23.2 29.3

7 To experience a different culture 20.9 27.6

8 To enjoy nature 20.7 22.6

9 To escape from the routine 25.0 22.5

10 Just to try getting to a foreign country 15.3 21.0

11 To relax and rest 32.5 17.9

12 To see stimulation 11.4 14.8

13 In expectation of interactions and new encounters with local people 10.0 12.6

14 To see an event held during a particular time (carnival in Rio, etc.) 1.5 9.5

15 To have a look at Japan from overseas 5.0 9.2

16 To improve my language ability 4.5 8.6

17 To see Japanese friends and acquaintances who live there 7.2 7.2

18 To get a better grounding in hobbies and studies pursued 2.1 5.0

19 To enjoy a concert / musical performance 2.8 4.8

20 To view a sport event 1.7 4.7

21 To do a home-stay / study abroad 0.9 4.3

22 To visit a place that I live at before 1.6 4.2

23 To visit a place that is in my memories 3.3 3.8

24 To stay at luxury hotels 9.8 3.6

25 For my children 6.3 3.1

26 To benefit my career opportunities 0.7 2.3

27 To engage in sports 7.7 1.7

28 To experience places off the beaten track / adventures 4.7 1.5

29 For my parents 3.1 1.2

30 To attend a wedding ceremony 1.3 0.6

31 Beauty treatments and massages 15.2 0.4

32 To tour locations of filming 2.2 ―

32 Working holiday 0.2 ―

Other 5.5 9.8

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

Germany'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=63) (n=136) (n=136)

1 City sightseeing / Tour to surrounding area 92.3 11.6 7.1

2 Visit famous and historic places 82.4 10.9 8.9

3 Famous dishes 58.9 1.7 10.7

4 Art museums and historic museums 44.1 4.5 9.7

5 Shopping tour 26.0 1.1 1.7

6 Pleasure cruise 22.9 3.8 1.9

7 Trains 18.8 12.6 14.5

8 Night tour 9.8 2.3 1.3

9 Theme park 8.1 1.6 1.6

10 Island tour 6.9 1.5 1.2

11 Dinner cruise 4.5 ― 2.0

11 Viewing of theater, musicals, concert, shows, etc. 4.5 7.0 3.5

13 Outdoor (fishing, climbing, etc.) 3.1 1.3 ―

14 Other sports 2.7 0.7 ―

15 Other marine sports 2.5 0.7 ―

16 Beauty treatments, spa, massage, hot springs 1.6 0.7 1.3

16 Diving and snorkeling 1.6 ― 0.7

16 Skiing and snowboarding 1.6 ― ―

19 Aquariums/zoos 1.5 ― 1.3

20 Riding (horseback, rafting, etc.) 1.3 ― ―

20 Ethnic cultural experiences 1.3 0.6 ―

22 Golfing 0.9 ― ―

22 Sports viewing 0.9 2.5 1.0

22 Gambling 0.9 ― ―

22 Instruction 0.9 ― ―

26 To tour locations of filming ― 1.4 1.0

26 Safari jungle tour ― ― ―

26 Other event viewing ― ― 1.3

26 Car rental ― 5.0 0.6

Other ― 0.5 3.5

Nothing ― 56.9 62.9

Don't know or don't remember ― 3.0 3.8

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation4.5

Page 26: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Germany

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 6.0 months prior to departure, "when started

considering" was given an average of 3.7 months prior to departure, and "when booked" was given an average of 2.6 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (78.4%) comprised

the largest percentage and was followed by "travel agency pamphlets" (43.9%) and "guidebooks ( 'Chikyuu no arukikata,' etc.)" (31.7%).

▽ In terms of means of inquiry, "web / e-mail" (47.2%) comprised the largest percentage and was followed by "by telephone" (31.4%) and

"visiting" (21.2%).

▽ In terms of means of booking, "web / e-mail" (58.0%) comprised the largest percentage and was followed by "by telephone" (25.4%) and

"visiting" (23.4%).

▽ A look at the destinations simultaneously considered by those who considered Germany shows that "France" (58.0%) comprised the largest

percentage, followed by "Italy" (38.6%) and "other nations in west Europe" (37.3%). In terms of actual destinations visited, "Germany" (39.7%)

comprised the largest percentage, followed by "France" (24.6%) and "other nations in west Europe" (17.4%).

▽ Among the responses given as the reasons for considering, "I was interested in a particular sightseeing spot" (34.2%) comprised the largest

percentage, followed by "it was a location I had wanted to go to from before" (34.1%). Among the responses given as the reason for deciding,

"it was a location I had wanted to go to from before" (15.6%) comprised the largest percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "comes with guide" (59.4%) comprised the largest

percentage and followed by "price is cheap for the content" (56.3%).

26

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

Germany'12 Germany'11

When first thought of traveling 112 27.7 24.4 25.5 4.6 10.3 0.5 1.8 ― 5.2 4.5 6.0 6.0

When started considering 112 6.4 23.6 34.1 14.4 12.6 2.0 2.8 ― 4.1 3.1 3.7 3.8

When booked 112 4.1 7.7 28.1 19.7 26.3 6.5 4.5 0.5 2.6 2.4 2.6 2.8

Average (months prior)0

10

20

30

40

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Tra

vel a

gency

pam

phle

ts

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Tra

vel a

gency

counte

rs

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

New

spap

er

ads

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

Inte

rnet

(sm

artp

hone, e

tc.)

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

TV

pro

gram

s an

d com

merc

ials

Fre

e fly

ers

and

flyers

in

new

spap

ers

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Mobi

le s

ites

Seik

yo p

amph

lets

and

counte

rs

Acqu

ainta

nces

at t

rave

l

agencie

s

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 31.3 18.5 14.8 10.9 4.7 9.8 11.3 3.5 4.4 2.2 1.2 2.3 1.8 0.2 1.2 0.5 1.4 1.1 3.5

Germany'12 112 78.4 43.9 31.7 24.1 21.5 12.1 10.5 6.9 4.0 3.9 3.0 2.4 2.4 1.8 1.6 1.4 1.4 1.0 1.5 0.7

0

20

40

60

80

100

Germany'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 24.3 18.9 1.0 1.2 13.0 3.5

Germany'12 112 47.2 31.4 21.2 2.0 ― 22.1 0.9

0

25

50

75

Germany'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 15.5 21.7 0.7 1.7 0.9 2.4

Germany'12 112 58.0 25.4 23.4 0.9 ― ― ―

0

25

50

75

Germany'12

All destinations/Total '12

(%)

Page 27: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 27

Germany

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering Germany'12Reason for deciding Germany'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

Germany'12

All

destinations/

Total '12

Germany'12

(n=4243) (n=112) (n=4243) (n=112)

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0 ▲ 24.1 11.0   10.7

Suited my budget 27.6 × 15.7 8.8 ▲ 3.3

I just happened to discover a good travel product 9.2   8.1 3.2   1.6

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8   6.4 2.2   2.2

Suited my flying time or flight from the closest airport, etc. 5.5   2.9 0.8   ―

Because I wanted to earn miles 3.4   1.6 0.5   1.6

It suited the needs of accompanying travelers, such as my children 4.8   1.4 1.5   1.4

I was interested in a particular sightseeing spot 14.3 ◎ 34.2 4.1 ◎ 14.2

It was a location I had wanted to go to from before 21.2 ◎ 34.1 10.3 ○ 15.6

Accompanying travelers wanted to go there 20.2   23.4 10.6   12.4

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1   12.6 1.3   ―

I was interested in a particular event, activity 5.4 ○ 12.5 3.0   7.1

I had been there before and found that it was good 15.8   11.5 6.2   4.4

I have family members, relatives, acquaintances, friends at the destination 8.6   10.2 6.4   6.9

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   6.7 0.2   ―

I felt like going after seeing the website of the travel bureau 2.3   5.1 0.2   ―

Was recommended by family members, acquaintances, friends 7.8   4.4 1.7   0.5

Was recommended by a travel agent 1.5   ― 0.5   ―

City seems good 14.9 ◎ 28.2 1.8   1.3

Seems safe 17.8 ○ 26.1 2.0   4.0

Nature seems good 17.3 ○ 24.0 3.1   6.7

Climate seems good 18.0   20.0 3.0   1.5

Hygienic 4.8 ◎ 16.9 0.1   ―

Food seems good 18.8   14.5 3.4   ―

Timing of the trip seems good (best season at that destination, etc.) 6.6   11.2 1.6   1.2

Hospitality seems good 6.0   8.4 0.5   ―

Prices seems cheap 19.4 × 7.6 3.6   ―

Hotel I want to stay at seems good 4.4   1.5 1.6   ―

Other 8.6 8.0 6.7 3.3

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40

Reasons for considering Germany'12

Reason for deciding Germany'12

(%)

Sample

100.0 58.0 38.6 37.3 32.9 27.6 17.8 11.8 11.0 8.4 7.5 6.4 5.7 5.3 5.0 5.0 4.8 4.3 3.3 3.1 3.1

( 282 ) ( 164 ) ( 109 ) ( 105 ) ( 93 ) ( 78 ) ( 50 ) ( 33 ) ( 31 ) ( 24 ) ( 21 ) ( 18 ) ( 16 ) ( 15 ) ( 14 ) ( 14 ) ( 14 ) ( 12 ) ( 9 ) ( 9 ) ( 9 )

39.7 24.6 13.4 17.4 8.8 5.8 9.3 1.7 2.3 1.2 0.6 1.1 1.4 1.5 ― 1.5 0.7 1.0 1.9 0.6 0.3

( 112 ) ( 69 ) ( 38 ) ( 49 ) ( 25 ) ( 16 ) ( 26 ) ( 5 ) ( 7 ) ( 3 ) ( 2 ) ( 3 ) ( 4 ) ( 4 ) ( 0 ) ( 4 ) ( 2 ) ( 3 ) ( 5 ) ( 2 ) ( 1 )

282 39.7 42.1 34.9 46.7 26.9 20.5 52.0 15.2 22.6 12.5 9.5 16.7 25.0 26.7 ― 28.6 14.3 25.0 55.6 22.2 11.1Rate of actual visit to country /

area considered

USA

SouthGermany France Italy

Other

nations in

west

Europe

UK Spain

Countries

of

eastern

Europe

Turkey

Countries

of

northern

Europe

Oceania Greece USA EastUSA

West

Hawaii

(Oahu)Egypt Guam

Canada

/ AlaskaSaipan Korea Morocco

282

Destinations simultaneously

considered by those who

considered the Germany

Destinations actually visited by

those who considered the

Germany

282

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the Germany

Destinations actually visited by those who considered the Germany

(%)

Page 28: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 28

Germany

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important Germany'12

All

destinations

/Total '12

Germany'12

(n=2513) (n=63)

Price is cheap for the content 52.5   56.3

Includes spots I want to go to 22.3 ◎ 48.0

Can visit many tourist spots 13.7 ◎ 29.9

There is city sightseeing 13.4 ○ 20.2

Content/Breakdown of the price indicated is clear 20.4   19.6

Cheap 27.6 × 14.1

Can pay by credit card 16.3   13.1

Time stayed at destination is long 8.8   12.8

There is a lot of free time 19.8 ▲ 11.7

Discounts are available for early reservations 7.0   7.6

Discounts are available for children 1.7   ―

There is no city sightseeing 2.7   ―

It is an assuring airline 22.6 ◎ 36.5

There are direct flights 16.0 ◎ 29.4

It is a well-known airline 9.1 ○ 15.9

It is a Japanese airline 6.8 ○ 15.0

Is a flight that meets my schedule and connecting flights 7.6   10.9

Accumulate mileage with the airline used/affiliated 3.9 ○ 9.2

Departs from nearest airport 7.7   7.6

Aircraft equipment is good (new, clean) 2.1   4.1

Aircraft amenities (width of seats, etc.) are good 2.0   2.7

Premium economy or business class or better 1.7   2.7

Is a Low-Cost Carrier 1.2   ―

Is not a Low-Cost Carrier 0.6   ―

Hotel ambiance is nice / Grade of notoriety is high 17.5 ▲ 10.8

Hotel facilities and services are complete 11.0   10.3

Hotel is designated 15.6 ▲ 8.2

Hotel location is good 24.5 × 2.5

Transportation is provided to and from hotel 12.9 × ―

Checkout time is late 1.3   ―

Check-in time is early 1.1   ―

Rooms suit my needs 5.3 ▲ ―

Comes with guide 18.2 ◎ 59.4

Travel agency is very reliable 31.5 ○ 40.7

Travel agency is well known 10.6 ○ 19.6

Travel agency is highly specialized 5.1 ◎ 16.8

Travel agency is familiar 11.0   12.1

There are local staff who speak Japanese 12.5   11.9

Travel agency response is thorough 12.9   11.7

Travel agency has good ability to arrange and do good work 8.5   10.3

Travel agency is in a location easy to visit 4.1   8.0

There is a backup desk at destinations 4.8   5.3

All meals provided 12.3 ◎ 29.1

All breakfasts provided 11.9 ◎ 27.5

Comes with famous dishes 9.2 ◎ 25.0

Possible to participate alone 2.7   7.5

Can make reservations right away 6.1   5.1

Can increase or decrease the number of nights 2.0   1.3

Other 1.2   ―

Nothing in particular 3.6 ―

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

Budg

et

and

conte

nt

Items considered important

0 20 40 60

Items considered important Germany'12 (%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Page 29: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 29

Germany

●Degree of satisfaction▽ The overall degree of satisfaction was 95.1%. A look at each degree of satisfaction attribute shows that "safety

/ hygiene" (96.5%) comprised the largest percentage and was followed by "local hospitality" (94.5%) and

"sightseeing / viewing" (93.9%).

▽ Opinions and action after travel: "I became more fond of that country/area" (75.4%) comprised the largest

percentage and was followed by "I'd like to try going to that country/area in a different season/period" (56.9%).

Intention to revisit/total was 78.8%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

Germany'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=98) 95.1

(n=95) 93.9

(n=21) 95.4

(n=96) 85.5

(n=89) 86.5

(n=15) 88.1

(n=98) 94.5

(n=98) 96.5

(n=50) 91.3

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

9.4

23.3

27.2

17.5

13.5

31.0

28.0

19.8

-

4.8

3.4

6.6

1.8

0.6

9.6

10.1

85.9%

84.6

72.1

58.3

69.0

74.6

63.5

68.5

71.5

9.2

-

0.6

-

2.9

3.6

4.3

6.1

8.7

5.3

4.6

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I became more

fond of that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to stay

longer in that

country/area

I'd like to go to

a different area

in that

country/area

I'd like to try

traveling more

deeply in the

same area

I collected

(would like to

collect)

information

about that

country/area

I made (would

like to make)

an album with

printed out

images

I'd like to try

more luxurious

travel in that

country/area

I wrote (would

like to write)

on a blog or

SNS

I made (would

like to make)

an album or

movies on a

PC or the web

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 57.0 36.7 46.5 42.5 46.7 26.0 20.9 13.6 17.2 10.9 7.2 9.4 74.0

Germany'12 98 75.4 56.9 56.1 54.0 53.8 29.9 25.6 22.2 16.5 15.7 12.2 3.3 78.8

0

20

40

60

80

Germany'12

All destinations/Total '12

(%)

Page 30: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

Spain'12 (n=90)

Spain'11 (n=84)

64.1

60.1

40.8

35.9

39.9

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

Spain'12 (n=98) 9.6

Spain'11 (n=97) 12.4

18.1 15.7 10.2 11.8 13.9

33.4

42.4

11.0

32.7

27.6

4.6

6.9

10.2

14.7%

1.7

-

1.0

-

2.6

1.6

4.5

8.7

13.7

13.0

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

Spain '12 (n=98)

Spain '11 (n=97)

8.7

5.8

7.5

10.9

4.8

3.6

21.3

21.0

17.9

12.9

14.4

15.6

11.0

14.6

10.7

8.1

4.5

6.3

18.3

24.4

29.2

6.8% 9.9 11.7

30

Spain

●Profile▽ Sex and age: "female 50 yrs or older" (24.4%) comprised the largest percentage and was followed by "male 50

yrs or older" (21.0%).

▽ Incidence of first visit: 70.4%.

▽ Number of trips overseas thus far: average of 15.8 times.

●Travel Outline▽ Travel expenses: average of 272,000 yen.

▽ Incidence of package tour use: 64.1%.

▽ Number of days traveled: average of 9.6 days.

▽ Accompanying travelers: "married couple travel" (34.3%) comprised the largest percentage and was followed

by "Family travel (with children)" (12.2%).

▽ In terms of purposes of travel, "to visit famous sites and historic spots" (84.8%) comprised the largest

percentage and was followed by "to eat good food" (53.9%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (77.8%) comprised the largest

percentage and was followed by "art museums and historic museums" (63.5%).

▽ Total expenditures at destination: average of 244,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

Spain '12 (n=98)

Spain '11 (n=97) 68.9

70.4

45.7%

31.1

29.6

54.3

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

Spain '12 (n=98) 15.8

Spain '11 (n=97) 15.3

3.0

3.1

17.5

13.5

10.7

10.1

12.9

55.5

67.7

61.6

4.9%

8.8

6.1

11.4

13.0

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

Spain'12 (n=90) 27.2

Spain'11 (n=84) 33.0

Average

(tens of

1000s of

yen)

26.6 17.6 11.9 14.6

37.1

39.5

6.8

13.4

21.0

5.5

20.8-

17.1%

-

1.8

0.9

2.2

15.4

14.7

19.8 13.4

Page 31: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 31

Spain

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

All

destinations/

Total '12

Spain

'12

(n=5076) (n=98)

Married couple travel 25.6 34.3

Family travel (with children) 13.9 12.2

Travel alone 13.1 8.7

With friends (3 or more) 12.0 10.7

With friend (alone) 11.6 10.4

Family travel (with parents) 6.7 9.3

Couple travel 4.8 3.8

Honeymoon 3.5 7.3

Family travel (3 generations) 2.6 ―

Other 6.1 3.3

0 10 20 30 40

All destinations/Total '12 Spain'12

(%)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

Spain'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

Spain

'12 90 13.9 14.3 2.5 10.0 11.9 10.6 36.8 ― 19.1 24.4

'11 84 12.3 18.7 7.6 18.2 14.0 7.4 21.8 ― 15.0 18.0

(%)

Average

(in 10s of 1000s of yen)

Spain'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

Spain

'12 90 2.6 1.6 17.4 12.8 14.8 28.0 22.9 ― 5.6 6.3

'11 84 2.6 ― 10.3 28.5 13.7 29.1 15.8 ― 5.6 5.3

'12 90 7.7 14.5 23.3 17.6 13.8 17.3 5.7 ― 2.4 2.7

'11 84 9.4 7.6 15.5 14.2 24.9 20.1 8.2 ― 2.6 3.4

'12 90 15.5 4.8 15.3 14.9 17.5 22.5 7.9 1.6 2.6 3.6

'11 84 19.6 2.2 22.3 14.1 15.1 17.8 8.9 ― 2.7 3.2Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

Spain

'12

(n=5076) (n=98)

1 To visit famous sites and historic spots 49.6 84.8

2 To eat good food 50.3 53.9

3 To view art 14.1 48.2

4 To shop 46.0 36.1

5 To create memories 23.2 34.4

6 To experience a different culture 20.9 30.0

7 To broaden my horizons/perspective 16.9 23.0

8 To escape from the routine 25.0 19.8

9 To relax and rest 32.5 19.6

10 Just to try getting to a foreign country 15.3 18.9

11 To see stimulation 11.4 15.2

12 To enjoy nature 20.7 13.5

13 To stay at luxury hotels 9.8 11.0

14 In expectation of interactions and new encounters with local people 10.0 9.9

15 To get a better grounding in hobbies and studies pursued 2.1 6.4

16 To view a sport event 1.7 6.1

17 To see an event held during a particular time (carnival in Rio, etc.) 1.5 5.1

18 To have a look at Japan from overseas 5.0 4.1

19 To engage in sports 7.7 3.3

20 Beauty treatments and massages 15.2 2.9

20 To visit a place that is in my memories 3.3 2.9

22 To see Japanese friends and acquaintances who live there 7.2 2.7

22 To improve my language ability 4.5 2.7

24 To experience places off the beaten track / adventures 4.7 2.0

24 To tour locations of filming 2.2 2.0

24 To attend a wedding ceremony 1.3 2.0

27 To do a home-stay / study abroad 0.9 1.4

27 Working holiday 0.2 1.4

27 To benefit my career opportunities 0.7 1.4

30 To enjoy a concert / musical performance 2.8 1.0

31 For my children 6.3 0.8

32 To visit a place that I live at before 1.6 ―

32 For my parents 3.1 ―

Other 5.5 4.6

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

Spain'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=58) (n=98) (n=98)

1 City sightseeing / Tour to surrounding area 77.8 18.6 8.1

2 Art museums and historic museums 63.5 5.9 13.4

3 Visit famous and historic places 61.8 10.8 8.4

4 Famous dishes 47.9 6.2 5.8

5 Viewing of theater, musicals, concert, shows, etc. 19.0 14.0 6.8

6 Shopping tour 17.8 1.6 0.8

7 Trains 15.0 6.2 8.1

8 Ethnic cultural experiences 8.8 2.3 1.4

9 Night tour 5.3 4.6 5.2

10 Theme park 4.9 1.5 ―

11 Aquariums/zoos 3.9 1.4 2.3

12 Island tour 3.6 1.4 ―

13 Other event viewing 3.4 1.0 1.4

14 Riding (horseback, rafting, etc.) 2.4 1.4 1.4

14 Sports viewing 2.4 5.9 4.0

16 Diving and snorkeling 1.6 ― 1.4

17 Pleasure cruise 1.0 2.3 1.4

18 To tour locations of filming ― ― 1.0

18 Dinner cruise ― ― ―

18 Beauty treatments, spa, massage, hot springs ― 3.0 4.5

18 Golfing ― ― ―

18 Other marine sports ― ― ―

18 Skiing and snowboarding ― ― 1.4

18 Outdoor (fishing, climbing, etc.) ― 1.0 ―

18 Other sports ― ― 1.0

18 Safari jungle tour ― 1.0 ―

18 Gambling ― 2.5 ―

18 Instruction ― 2.0 1.0

18 Car rental ― 3.4 3.2

Other ― 3.2 6.1

Nothing 2.8 46.9 57.4

Don't know or don't remember ― 0.9 0.9

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation9.5

Page 32: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 32

Spain

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 4.6 months prior to departure, "when started

considering" was given an average of 3.3 months prior to departure, and "when booked" was given an average of 2.4 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (78.9%) comprised

the largest percentage and was followed by "travel agency pamphlets" (41.2%), and "guidebooks ( 'Chikyuu no arukikata,' etc.)" (22.0%).

▽ In terms of means of inquiry, "web / e-mail" (59.6%) comprised the largest percentage and was followed by "by telephone" (32.8%) and

"visiting" (18.0%).

▽ In terms of means of booking, "web / e-mail" (59.0%) comprised the largest percentage and was followed by "visiting" (21.7%) and "by

telephone" (20.8%).

▽ A look at the destinations simultaneously considered by those who considered Spain shows that "Italy" (55.5%) comprised the largest

percentage, followed by "France" (47.3%) and "Germany" (34.1%). In terms of actual destinations visited, "Spain" (39.4%) comprised the

largest percentage, followed by "Italy" (21.8%).

▽ Among the responses given as the reasons for considering, "it was a location I had wanted to go to from before" (33.9%) comprised the largest

percentage, followed by "accompanying travelers wanted to go there" (26.6%). Among the responses given as the reason for deciding, "it was

a location I had wanted to go to from before" (18.8%) comprised the largest percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "comes with guide" (49.8%) comprised the largest

percentage and followed by "price is cheap for the content" (45.7%) and "includes spots I want to go to" (44.6%).

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

Spain'12 Spain'11

When first thought of traveling 90 15.5 17.5 38.7 12.8 7.4 2.5 1.1 ― 4.5 4.5 4.6 4.6

When started considering 90 4.8 13.9 42.4 14.7 12.6 4.1 3.0 ― 4.5 3.1 3.3 3.4

When booked 90 1.3 4.7 36.8 26.1 19.2 4.0 3.2 2.0 2.5 2.4 2.4 2.7

Average (months prior)0

10

20

30

40

50

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Tra

vel a

gency

pam

phle

ts

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

Tra

vel a

gency

counte

rs

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

New

spap

er

ads

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

TV

pro

gram

s an

d com

merc

ials

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Fre

e fly

ers

and

flyers

in

new

spap

ers

Acqu

ainta

nces

at t

rave

l

agencie

s

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Seik

yo p

amph

lets

and

counte

rs

Inte

rnet

(sm

artp

hone, e

tc.)

Mobi

le s

ites

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 31.3 18.5 10.9 14.8 11.3 4.7 9.8 3.5 2.3 2.2 1.2 1.8 1.4 0.2 0.5 4.4 1.2 1.1 3.5

Spain'12 90 78.9 41.2 22.0 19.7 14.2 14.1 11.4 11.4 5.3 5.1 4.9 4.4 4.1 3.3 2.5 2.2 1.9 1.6 ― 1.6

0

20

40

60

80

100

Spain'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 24.3 18.9 1.0 1.2 13.0 3.5

Spain'12 90 59.6 32.8 18.0 2.6 ― 7.6 4.8

0

25

50

75

Spain'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 21.7 15.5 0.7 1.7 0.9 2.4

Spain'12 90 59.0 21.7 20.8 1.1 ― 1.1 3.2

0

25

50

75

Spain'12

All destinations/Total '12

(%)

Page 33: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 33

Spain

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† "*": No items applicable.

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering Spain'12Reason for deciding Spain'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

Spain'12

All

destinations/

Total '12

Spain'12

(n=4243) (n=90) (n=4243) (n=90)

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0 ▲ 22.1 11.0   6.5

Suited my budget 27.6 × 15.3 8.8   6.8

I just happened to discover a good travel product 9.2 ○ 14.9 3.2   2.5

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8   9.9 2.2   1.1

Because I wanted to earn miles 3.4   4.9 0.5   1.1

Suited my flying time or flight from the closest airport, etc. 5.5   4.1 0.8   2.5

It suited the needs of accompanying travelers, such as my children 4.8   ― 1.5   ―

It was a location I had wanted to go to from before 21.2 ◎ 33.9 10.3 ○ 18.8

Accompanying travelers wanted to go there 20.2 ○ 26.6 10.6   9.0

I was interested in a particular sightseeing spot 14.3 ○ 22.1 4.1 ○ 9.3

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1 ○ 14.2 1.3   4.5

I had been there before and found that it was good 15.8   11.2 6.2   5.3

Was recommended by family members, acquaintances, friends 7.8   8.7 1.7   2.1

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   7.3 0.2   ―

I was interested in a particular event, activity 5.4   7.2 3.0   1.3

I have family members, relatives, acquaintances, friends at the destination 8.6   7.0 6.4   2.2

I felt like going after seeing the website of the travel bureau 2.3   6.0 0.2   0.7

Was recommended by a travel agent 1.5   2.5 0.5   1.8

Climate seems good 18.0   22.1 3.0 ○ 8.9

City seems good 14.9 ○ 21.5 1.8   3.2

Nature seems good 17.3   18.7 3.1   1.6

Food seems good 18.8   17.0 3.4   6.6

Timing of the trip seems good (best season at that destination, etc.) 6.6   6.5 1.6   1.6

Hospitality seems good 6.0   6.1 0.5   ―

Hotel I want to stay at seems good 4.4   5.4 1.6   0.9

Seems safe 17.8 × 4.5 2.0   ―

Hygienic 4.8   4.1 0.1   ―

Prices seems cheap 19.4 × 0.7 3.6   ―

Other 8.6 6.8 6.7 1.6

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40

Reasons for considering Spain'12

Reason for deciding Spain'12

(%)

Sample

100.0 55.5 47.3 34.1 26.3 22.7 22.2 13.1 12.0 9.2 8.8 7.7 7.1 5.4 5.3 5.2 5.1 4.7 3.8 3.7 3.7

( 228 ) ( 127 ) ( 108 ) ( 78 ) ( 60 ) ( 52 ) ( 51 ) ( 30 ) ( 27 ) ( 21 ) ( 20 ) ( 18 ) ( 16 ) ( 12 ) ( 12 ) ( 12 ) ( 12 ) ( 11 ) ( 9 ) ( 9 ) ( 8 )

39.4 21.8 19.8 7.7 5.7 8.7 6.1 1.4 4.0 1.1 0.3 1.4 0.4 1.2 1.0 * 1.3 0.8 0.9 * 1.6

( 90 ) ( 50 ) ( 45 ) ( 18 ) ( 13 ) ( 20 ) ( 14 ) ( 3 ) ( 9 ) ( 2 ) ( 1 ) ( 3 ) ( 1 ) ( 3 ) ( 2 ) * ( 3 ) ( 2 ) ( 2 ) * ( 4 )

228 39.5 39.4 41.7 23.1 21.7 38.5 27.5 10.0 33.3 9.5 5.0 16.7 6.3 25.0 16.7 * 25.0 18.2 22.2 * 50.0

USA EastCanada

/ AlaskaGuam HokkaidoEgypt

Hawaii

(Oahu)Morocco Okinawa

Countries

of

eastern

Europe

Countries

of

northern

Europe

GreeceUSA

WestUK

Other

nations in

west

Europe

Turkey OceaniaSpain Italy France Germany Taiwan

228

Destinations simultaneously

considered by those who

considered the Spain

Destinations actually visited by

those who considered the Spain228

Rate of actual visit to country /

area considered

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the Spain

Destinations actually visited by those who considered the Spain

(%)

Page 34: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 34

Spain

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important Spain'12

All

destinations

/Total '12

Spain'12

(n=2513) (n=58)

Price is cheap for the content 52.5 ▲ 45.7

Includes spots I want to go to 22.3 ◎ 44.6

Can visit many tourist spots 13.7 ○ 22.8

There is city sightseeing 13.4 ○ 21.4

Content/Breakdown of the price indicated is clear 20.4   18.4

Can pay by credit card 16.3   15.1

Cheap 27.6 × 14.0

There is a lot of free time 19.8 × 7.4

Time stayed at destination is long 8.8   3.9

Discounts are available for early reservations 7.0 ▲ 1.5

Discounts are available for children 1.7   ―

There is no city sightseeing 2.7   ―

It is an assuring airline 22.6   22.2

It is a well-known airline 9.1 ○ 16.3

Is a flight that meets my schedule and connecting flights 7.6 ○ 12.6

Premium economy or business class or better 1.7 ○ 8.4

Departs from nearest airport 7.7   7.8

Accumulate mileage with the airline used/affiliated 3.9   7.4

There are direct flights 16.0 × 4.1

Is a Low-Cost Carrier 1.2   2.4

Aircraft equipment is good (new, clean) 2.1   2.4

Aircraft amenities (width of seats, etc.) are good 2.0   2.4

It is a Japanese airline 6.8 ▲ 1.4

Is not a Low-Cost Carrier 0.6   ―

Hotel is designated 15.6   12.9

Hotel location is good 24.5 × 8.3

Hotel ambiance is nice / Grade of notoriety is high 17.5 × 7.3

Transportation is provided to and from hotel 12.9 ▲ 7.3

Hotel facilities and services are complete 11.0 ▲ 5.6

Checkout time is late 1.3   2.4

Rooms suit my needs 5.3   2.4

Check-in time is early 1.1   1.6

Comes with guide 18.2 ◎ 49.8

Travel agency is very reliable 31.5   33.9

Travel agency response is thorough 12.9   15.6

Travel agency is familiar 11.0   15.2

Travel agency is well known 10.6   13.6

Travel agency has good ability to arrange and do good work 8.5   8.1

Travel agency is highly specialized 5.1   8.1

There are local staff who speak Japanese 12.5 ▲ 6.3

Travel agency is in a location easy to visit 4.1   5.3

There is a backup desk at destinations 4.8   1.4

All meals provided 12.3 ◎ 22.6

Comes with famous dishes 9.2 ○ 18.5

All breakfasts provided 11.9   15.1

Possible to participate alone 2.7   4.4

Can increase or decrease the number of nights 2.0   1.4

Can make reservations right away 6.1   1.4

Other 1.2   ―

Nothing in particular 3.6 3.4

Items considered important

Budg

et

and

conte

nt

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

0 20 40 60

Items considered important Spain'12(%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Page 35: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 35

Spain

●Degree of satisfaction▽ The overall degree of satisfaction was 95.1%. A look at each degree of satisfaction attribute shows that

"sightseeing / viewing" (96.1%) comprised the largest percentage and was followed by "sports / hands-on

activities" (92.3%) and "night life" (86.3%).

▽ Opinions and action after travel: "I became more fond of that country/area" (68.2%) comprised the largest

percentage and was followed by "I'd like to go to a different area in that country/area" (46.3%). Intention to

revisit/total was 67.2%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

Spain'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=89) 95.1

(n=86) 96.1

(n=30) 92.3

(n=84) 72.6

(n=80) 83.6

(n=23) 81.9

(n=89) 74.1

(n=89) 83.5

(n=52) 86.3

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

24.1

17.3

23.6

36.0

38.6

49.8

25.3

-

-

-

5.7

3.0

7.4

15.5

11.6

4.4

21.7

13.4

10.7

10.4

4.9

9.361.0

33.7

35.5

45.9

60.0

55.3

68.2

89.1

87.4%

7.0

7.7

7.7

3.9

4.9

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I became more

fond of that

country/area

I'd like to go to

a different area

in that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to stay

longer in that

country/area

I'd like to try

traveling more

deeply in the

same area

I collected

(would like to

collect)

information

about that

country/area

I made (would

like to make)

an album with

printed out

images

I wrote (would

like to write)

on a blog or

SNS

I made (would

like to make)

an album or

movies on a

PC or the web

I'd like to try

more luxurious

travel in that

country/area

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 57.0 46.7 36.7 46.5 42.5 26.0 20.9 13.6 10.9 7.2 17.2 9.4 74.0

Spain'12 89 68.2 46.3 45.8 45.4 40.3 33.6 21.3 16.6 13.8 12.7 12.4 11.8 67.2

0

20

40

60

80

Spain'12

All destinations/Total '12

(%)

Page 36: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

Italy'12 (n=170)

Italy'11 (n=182)

71.8

74.0

40.8

28.2

26.0

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

Italy'12 (n=191) 10.2

Italy'11 (n=200) 10.0

18.1 15.7 10.2 11.8 13.9

45.8

50.4

11.0

26.3

27.5

4.6

5.0

5.2

14.7%

-

-

0.4

1.0

6.2

1.5

3.1

3.3

11.3

12.9

36

Italy

●Profile▽ Sex and age: "male 50 yrs or older" (22.5%) comprised the largest percentage and was followed by "female

18-29 yrs" (21.8%).

▽ Incidence of first visit: 71.3%.

▽ Number of trips overseas thus far: average of 10.0 times.

●Travel Outline▽ Travel expenses: average of 263,000 yen.

▽ Incidence of package tour use: 71.8%.

▽ Number of days traveled: average of 10.2 days.

▽ Accompanying travelers: "married couple travel" (28.2%) comprised the largest percentage and was followed

by "Honeymoon" (14.9%).

▽ In terms of purposes of travel, "to visit famous sites and historic spots" (88.9%) comprised the largest

percentage and was followed by "to eat good food" (58.3%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (78.6%) comprised the largest

percentage and was followed by "visit famous and historic places" (66.7%).

▽ Total expenditures at destination: average of 260,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

Italy '12 (n=191)

Italy '11 (n=200)

9.6

6.7

10.7

9.0

6.5

5.6

21.3

22.5

20.9

12.9

21.8

12.6

11.0

8.4

11.3

8.1

2.7

4.0

18.3

17.8

30.0

6.8% 9.9 11.7

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

Italy '12 (n=191)

Italy '11 (n=200) 61.4

71.3

45.7%

38.6

28.7

54.3

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

Italy '12 (n=191) 10.0

Italy '11 (n=200) 12.1

6.1

4.8

21.9

11.8

17.5

22.0

22.9

10.7

12.0

10.1

55.5

38.0

50.4

4.9% 11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

Italy'12 (n=170) 26.3

Italy'11 (n=182) 29.7

Average

(tens of

1000s of

yen)

26.6 17.6 11.9 14.6

31.6

32.6

6.8

17.6

28.8

5.5

19.5-

2.5

17.1%

1.9

4.4

5.0

11.8

12.3

16.8 15.3

Page 37: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 37

Italy

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

All

destinations/

Total '12

Italy

'12

(n=5076) (n=191)

Married couple travel 25.6 28.2

Family travel (with children) 13.9 9.0

Travel alone 13.1 11.0

With friends (3 or more) 12.0 13.3

With friend (alone) 11.6 10.6

Family travel (with parents) 6.7 4.9

Couple travel 4.8 3.1

Honeymoon 3.5 14.9

Family travel (3 generations) 2.6 ―

Other 6.1 4.9

0 10 20 30

All destinations/Total '12 Italy'12

(%)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

Italy'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

Italy

'12 170 6.4 14.3 8.3 15.4 7.5 11.2 36.8 ― 19.1 26.0

'11 182 14.0 14.3 7.8 19.1 9.4 8.0 27.2 ― 15.0 18.4

(%)

Average

(in 10s of 1000s of yen)

Italy'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

Italy

'12 170 0.8 4.5 7.4 12.5 21.5 26.9 26.5 ― 5.6 8.1

'11 182 1.8 3.3 11.3 14.2 15.0 20.8 31.7 1.8 5.6 8.5

'12 170 6.0 8.6 22.4 21.2 20.7 15.1 4.9 1.0 2.4 2.9

'11 182 12.4 3.8 24.1 16.5 17.8 18.1 4.6 2.8 2.6 2.8

'12 170 18.8 5.7 18.3 14.1 20.0 16.5 6.6 ― 2.6 2.9

'11 182 21.3 7.1 18.3 20.2 10.2 12.5 7.7 2.8 2.7 2.6Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

Italy

'12

(n=5076) (n=191)

1 To visit famous sites and historic spots 49.6 88.9

2 To eat good food 50.3 58.3

3 To shop 46.0 51.2

4 To view art 14.1 49.9

5 To create memories 23.2 41.5

6 To escape from the routine 25.0 27.9

7 To experience a different culture 20.9 25.3

8 To broaden my horizons/perspective 16.9 23.9

9 Just to try getting to a foreign country 15.3 19.1

10 To relax and rest 32.5 19.0

11 To enjoy nature 20.7 14.1

12 To see stimulation 11.4 14.0

13 In expectation of interactions and new encounters with local people 10.0 8.5

14 To experience places off the beaten track / adventures 4.7 6.3

15 To stay at luxury hotels 9.8 5.6

15 To have a look at Japan from overseas 5.0 5.6

17 To get a better grounding in hobbies and studies pursued 2.1 4.6

18 To engage in sports 7.7 3.9

18 To visit a place that is in my memories 3.3 3.9

20 To improve my language ability 4.5 3.2

21 To view a sport event 1.7 2.9

21 To tour locations of filming 2.2 2.9

23 To enjoy a concert / musical performance 2.8 2.4

23 To see Japanese friends and acquaintances who live there 7.2 2.4

25 For my children 6.3 2.0

26 To do a home-stay / study abroad 0.9 1.9

27 Beauty treatments and massages 15.2 1.8

28 To see an event held during a particular time (carnival in Rio, etc.) 1.5 1.7

29 To benefit my career opportunities 0.7 1.6

30 To visit a place that I live at before 1.6 1.5

31 Working holiday 0.2 0.7

31 To attend a wedding ceremony 1.3 0.7

31 For my parents 3.1 0.7

Other 5.5 2.9

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

Italy'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=122) (n=191) (n=191)

1 City sightseeing / Tour to surrounding area 78.6 19.8 5.3

2 Visit famous and historic places 66.7 15.6 8.3

3 Famous dishes 49.7 8.9 5.7

4 Art museums and historic museums 48.4 18.4 10.6

5 Island tour 29.1 4.3 2.6

6 Shopping tour 25.7 3.1 0.5

7 Pleasure cruise 20.7 4.4 4.9

8 Trains 8.1 10.9 7.9

9 Night tour 3.2 1.6 1.9

10 Riding (horseback, rafting, etc.) 2.6 2.0 1.6

11 Dinner cruise 2.3 0.3 1.4

12 Viewing of theater, musicals, concert, shows, etc. 1.9 5.9 3.1

13 Aquariums/zoos 1.8 0.7 0.7

13 Ethnic cultural experiences 1.8 1.2 0.7

15 Theme park 1.6 ― 0.3

16 Other sports 1.4 0.4 ―

17 Sports viewing 1.2 1.4 0.3

18 To tour locations of filming ― 0.3 0.5

18 Beauty treatments, spa, massage, hot springs ― 0.7 1.8

18 Golfing ― ― ―

18 Diving and snorkeling ― ― 0.7

18 Other marine sports ― ― ―

18 Skiing and snowboarding ― ― 0.7

18 Outdoor (fishing, climbing, etc.) ― ― ―

18 Safari jungle tour ― ― ―

18 Other event viewing ― 0.5 ―

18 Gambling ― 0.7 0.4

18 Instruction ― 0.4 ―

18 Car rental ― 1.9 0.8

Other ― 3.4 ―

Nothing 0.8 43.0 63.2

Don't know or don't remember ― 4.2 2.7

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation16.5

Page 38: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 38

Italy

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 5.6 months prior to departure, "when started

considering" was given an average of 3.5 months prior to departure, and "when booked" was given an average of 2.4 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (77.0%) comprised

the largest percentage and was followed by "travel agency pamphlets" (51.1%) and "guidebooks ( 'Chikyuu no arukikata,' etc.)" (32.4%).

▽ In terms of means of inquiry, "web / e-mail" (46.8%) comprised the largest percentage and was followed by "visiting" (34.9%) and "by

telephone" (25.5%).

▽ In terms of means of booking, "web / e-mail" (50.5%) comprised the largest percentage and was followed by "visiting" (38.0%) and "by

telephone" (13.8%).

▽ A look at the destinations simultaneously considered by those who considered Italy shows that "France" (51.7%) comprised the largest

percentage, followed by "Spain" (34.7%) and "Germany" (29.8%). In terms of actual destinations visited, "Italy" (46.5%) comprised the largest

percentage, followed by "France" (21.4%).

▽ Among the responses given as the reasons for considering, "it was a location I had wanted to go to from before" (44.6%) comprised the largest

percentage, followed by "city seems good" (31.8%). Among the responses given as the reason for deciding, "it was a location I had wanted to

go to from before" (25.6%) comprised the largest percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "comes with guide" (53.8%) comprised the largest

percentage and followed by "includes spots I want to go to" (51.5%) and "price is cheap for the content" (51.2%).

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

Italy'12 Italy'11

When first thought of traveling 170 23.2 21.8 30.2 11.3 5.5 1.6 0.4 0.3 5.7 4.5 5.6 5.7

When started considering 170 7.5 16.9 33.7 25.2 8.8 0.5 3.6 0.3 3.5 3.1 3.5 3.7

When booked 170 1.7 7.9 28.8 31.4 16.5 6.6 3.5 0.8 2.9 2.4 2.4 2.8

Average (months prior)0

10

20

30

40

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Tra

vel a

gency

pam

phle

ts

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Tra

vel a

gency

counte

rs

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

New

spap

er

ads

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

Inte

rnet

(sm

artp

hone, e

tc.)

Fre

e fly

ers

and

flyers

in

new

spap

ers

Seik

yo p

amph

lets

and

counte

rs

TV

pro

gram

s an

d com

merc

ials

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Acqu

ainta

nces

at t

rave

l

agencie

s

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Mobi

le s

ites

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 31.3 18.5 14.8 10.9 11.3 9.8 4.7 3.5 4.4 1.8 0.5 2.3 1.2 1.4 2.2 0.2 1.2 1.1 3.5

Italy'12 170 77.0 51.1 32.4 30.2 22.6 17.1 8.1 6.1 5.3 5.0 4.0 3.6 2.8 2.5 2.5 2.1 1.3 ― ― 1.6

0

20

40

60

80

100

Italy'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 18.9 24.3 1.0 1.2 13.0 3.5

Italy'12 170 46.8 34.9 25.5 2.2 ― 14.4 2.8

0

25

50

75

Italy'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 21.7 15.5 0.7 1.7 0.9 2.4

Italy'12 170 50.5 38.0 13.8 ― ― 0.5 1.9

0

25

50

75

Italy'12

All destinations/Total '12

(%)

Page 39: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 39

Italy

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering Italy'12 Reason for deciding Italy'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

Italy'12

All

destinations/

Total '12

Italy'12

(n=4243) (n=170) (n=4243) (n=170)

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0 ▲ 23.3 11.0   8.8

Suited my budget 27.6 × 16.7 8.8   3.9

I just happened to discover a good travel product 9.2   5.3 3.2   4.6

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8   3.0 2.2   0.5

Suited my flying time or flight from the closest airport, etc. 5.5   2.9 0.8   0.6

Because I wanted to earn miles 3.4   2.0 0.5   ―

It suited the needs of accompanying travelers, such as my children 4.8   0.8 1.5   ―

It was a location I had wanted to go to from before 21.2 ◎ 44.6 10.3 ◎ 25.6

Accompanying travelers wanted to go there 20.2 ○ 25.4 10.6   15.1

I was interested in a particular sightseeing spot 14.3 ◎ 25.2 4.1   5.3

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1   12.3 1.3   3.4

I had been there before and found that it was good 15.8   11.0 6.2   4.1

Was recommended by family members, acquaintances, friends 7.8   9.6 1.7   1.0

I was interested in a particular event, activity 5.4   4.6 3.0   1.8

I have family members, relatives, acquaintances, friends at the destination 8.6   3.9 6.4   4.1

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   3.7 0.2   ―

I felt like going after seeing the website of the travel bureau 2.3   3.1 0.2   0.5

Was recommended by a travel agent 1.5   2.4 0.5   2.3

City seems good 14.9 ◎ 31.8 1.8   4.4

Food seems good 18.8   23.0 3.4   4.6

Climate seems good 18.0   14.1 3.0   1.5

Nature seems good 17.3   13.2 3.1   1.6

Seems safe 17.8 ▲ 9.3 2.0   0.3

Hospitality seems good 6.0   5.4 0.5   ―

Prices seems cheap 19.4 × 4.9 3.6   0.6

Timing of the trip seems good (best season at that destination, etc.) 6.6   2.9 1.6   1.2

Hygienic 4.8   2.5 0.1   ―

Hotel I want to stay at seems good 4.4   1.5 1.6   ―

Other 8.6 7.1 6.7 4.3

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40 50

Reasons for considering Italy'12

Reason for deciding Italy'12

(%)

Sample

100.0 51.7 34.7 29.8 22.4 21.1 14.5 11.3 10.2 8.5 6.6 6.1 5.7 5.5 4.6 4.1 3.8 3.7 3.6 3.6

( 366 ) ( 189 ) ( 127 ) ( 109 ) ( 82 ) ( 77 ) ( 53 ) ( 41 ) ( 37 ) ( 31 ) ( 24 ) ( 22 ) ( 21 ) ( 20 ) ( 17 ) ( 15 ) ( 14 ) ( 14 ) ( 13 ) ( 13 )

46.5 21.4 9.4 7.4 6.7 8.8 3.9 4.7 0.4 0.7 2.9 0.8 1.5 ― 1.3 1.2 ― 1.1 0.4 1.4

( 170 ) ( 78 ) ( 35 ) ( 27 ) ( 24 ) ( 32 ) ( 14 ) ( 17 ) ( 1 ) ( 3 ) ( 10 ) ( 3 ) ( 6 ) ( 0 ) ( 5 ) ( 4 ) ( 0 ) ( 4 ) ( 1 ) ( 5 )

366 46.4 41.3 27.6 24.8 29.3 41.6 26.4 41.5 2.7 9.7 41.7 13.6 28.6 ― 29.4 26.7 ― 28.6 7.7 38.5

Hawaii

(other

than

Oahu)

Singapore USA East Korea

Countries

of

northern

Europe

EgyptCanada

/ AlaskaGuamOceania Greece

Hawaii

(Oahu)

USA

WestUK

Other

nations in

west

Europe

Turkey

Countries

of

eastern

Europe

Italy France Spain Germany

366

Destinations simultaneously

considered by those who

considered the Italy

Destinations actually visited by

those who considered the Italy366

Rate of actual visit to country /

area considered

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the Italy

Destinations actually visited by those who considered the Italy

(%)

Page 40: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 40

Italy

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important Italy'12

All

destinations

/Total '12

Italy'12

(n=2513) (n=122)

Includes spots I want to go to 22.3 ◎ 51.5

Price is cheap for the content 52.5   51.2

Can visit many tourist spots 13.7 ◎ 33.1

Content/Breakdown of the price indicated is clear 20.4 ○ 27.5

Cheap 27.6 ▲ 19.7

There is city sightseeing 13.4 ○ 18.8

There is a lot of free time 19.8 ▲ 14.1

Discounts are available for early reservations 7.0 ○ 12.1

Time stayed at destination is long 8.8   9.0

Can pay by credit card 16.3 ▲ 8.2

Discounts are available for children 1.7   0.7

There is no city sightseeing 2.7   ―

It is an assuring airline 22.6   26.8

There are direct flights 16.0   15.4

It is a well-known airline 9.1   11.8

Is a flight that meets my schedule and connecting flights 7.6   10.9

Departs from nearest airport 7.7   9.3

Premium economy or business class or better 1.7   5.7

Aircraft amenities (width of seats, etc.) are good 2.0   5.1

Aircraft equipment is good (new, clean) 2.1   4.4

Accumulate mileage with the airline used/affiliated 3.9   2.3

It is a Japanese airline 6.8   2.1

Is a Low-Cost Carrier 1.2   1.8

Is not a Low-Cost Carrier 0.6   ―

Hotel ambiance is nice / Grade of notoriety is high 17.5 ▲ 9.3

Hotel location is good 24.5 × 9.1

Hotel is designated 15.6 ▲ 6.2

Hotel facilities and services are complete 11.0 ▲ 5.9

Rooms suit my needs 5.3   3.8

Transportation is provided to and from hotel 12.9 × 2.8

Checkout time is late 1.3   1.2

Check-in time is early 1.1   ―

Comes with guide 18.2 ◎ 53.8

Travel agency is very reliable 31.5   33.8

Travel agency is familiar 11.0 ○ 17.9

Travel agency is well known 10.6   15.2

Travel agency response is thorough 12.9   12.0

Travel agency has good ability to arrange and do good work 8.5   11.1

There are local staff who speak Japanese 12.5   10.6

Travel agency is highly specialized 5.1   8.9

Travel agency is in a location easy to visit 4.1   5.8

There is a backup desk at destinations 4.8   1.5

All meals provided 12.3 ○ 17.9

Comes with famous dishes 9.2 ○ 15.0

All breakfasts provided 11.9   14.1

Can increase or decrease the number of nights 2.0   4.3

Can make reservations right away 6.1   3.8

Possible to participate alone 2.7   0.9

Other 1.2   1.2

Nothing in particular 3.6 0.9

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

Budg

et

and

conte

nt

Items considered important

0 20 40 60

Items considered important Italy'12(%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Page 41: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 41

Italy

●Degree of satisfaction▽ The overall degree of satisfaction was 95.8%. A look at each degree of satisfaction attribute shows that

"sightseeing / viewing" (97.5%) comprised the largest percentage and was followed by "shopping" (83.6%) and

"local hospitality" (79.7%).

▽ Opinions and action after travel: "I became more fond of that country/area" (62.9%) comprised the largest

percentage and was followed by "I'd like to go to a different area in that country/area" (62.7%). Intention to

revisit/total was 84.3%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

Italy'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=158) 95.8

(n=157) 97.5

(n=25) 85.3

(n=156) 72.3

(n=142) 83.6

(n=22) 77.0

(n=158) 79.7

(n=158) 70.0

(n=72) 77.1

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

8.0

12.9

14.8

4.7

29.2

38.3

24.0

5.5

2.6

6.6

7.7

16.3

7.8

22.2

13.8

16.4

12.6

13.7

15.153.1

31.7

50.5

72.3

68.9

59.4

77.4

90.5

88.8%

7.1

7.0

-

-

0.6 3.5

14.7

2.5

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I became more

fond of that

country/area

I'd like to go to

a different area

in that

country/area

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to stay

longer in that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I'd like to try

traveling more

deeply in the

same area

I collected

(would like to

collect)

information

about that

country/area

I'd like to try

more luxurious

travel in that

country/area

I made (would

like to make)

an album with

printed out

images

I made (would

like to make)

an album or

movies on a

PC or the web

I wrote (would

like to write)

on a blog or

SNS

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 57.0 46.7 46.5 42.5 36.7 26.0 20.9 17.2 13.6 7.2 10.9 9.4 74.0

Italy'12 158 62.9 62.7 52.1 47.2 46.9 35.1 23.5 22.1 18.9 14.6 14.1 7.6 84.3

0

20

40

60

80

Italy'12

All destinations/Total '12

(%)

Page 42: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

Turkey'12 (n=57)

Turkey'11 (n=62)

81.1

89.0

40.8

18.9

11.0

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

Turkey'12 (n=67) 10.6

Turkey'11 (n=66) 10.2

18.1 15.7 10.2 11.8 13.9

46.6

46.1

11.0

31.9

40.3

4.6

7.5

6.3

14.7%

-

-

-

1.3

2.6

2.8

0.9

2.1

2.2

9.3

42

Turkey

●Profile▽ Sex and age: "male 50 yrs or older" (28.2%) comprised the largest percentage and was followed by "female 50

yrs or older" (23.1%).

▽ Incidence of first visit: 79.3%.

▽ Number of trips overseas thus far: average of 14.0 times.

●Travel Outline▽ Travel expenses: average of 206,000 yen.

▽ Incidence of package tour use: 81.1%.

▽ Number of days traveled: average of 10.6 days.

▽ Accompanying travelers: "married couple travel" (36.7%) comprised the largest percentage and was followed

by "travel alone" (13.5%).

▽ In terms of purposes of travel, "to visit famous sites and historic spots" (93.1%) comprised the largest

percentage and was followed by "to experience a different culture" (58.4%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (87.9%) comprised the largest

percentage and was followed by "visit famous and historic places" (82.1%).

▽ Total expenditures at destination: average of 239,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

Turkey '12 (n=67)

Turkey '11 (n=66)

2.6 12.2 5.7

21.3

28.2

34.3

12.9

10.6

4.6

11.0

13.8

13.1

8.1

3.8

4.6

18.3

23.1

33.42.3

6.8%

2.5

9.9

5.2

11.7

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

Turkey '12 (n=67)

Turkey '11 (n=66) 97.4

79.3

45.7%

2.6

20.7

54.3

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

Turkey '12 (n=67) 14.0

Turkey '11 (n=66) 13.1

5.0

17.5

9.9

10.8

10.7

10.9

13.3

55.5

69.2

67.14.1

4.9%

4.7

5.0

11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

Turkey'12 (n=57) 20.6

Turkey'11 (n=62) 23.3

Average

(tens of

1000s of

yen)

26.6 17.6 11.9

19.7

14.6

20.6

25.4

6.8

15.8

10.4

5.5

11.9-

2.9

17.1%

8.6

4.9

24.0

13.4 36.5 6.0

Page 43: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 43

Turkey

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

All

destinations/

Total '12

Turkey

'12

(n=5076) (n=67)

Married couple travel 25.6 36.7

Family travel (with children) 13.9 7.3

Travel alone 13.1 13.5

With friends (3 or more) 12.0 7.4

With friend (alone) 11.6 11.9

Family travel (with parents) 6.7 6.2

Couple travel 4.8 1.2

Honeymoon 3.5 7.3

Family travel (3 generations) 2.6 ―

Other 6.1 8.5

0 10 20 30 40

All destinations/Total '12 Turkey'12

(%)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

Turkey'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

Turkey

'12 57 14.1 8.1 1.0 13.2 13.5 8.6 39.9 1.7 19.1 23.9

'11 62 18.1 13.8 3.9 11.2 5.8 4.7 41.0 1.4 15.0 22.3

(%)

Average

(in 10s of 1000s of yen)

Turkey'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

Turkey

'12 57 7.4 7.1 18.2 5.2 15.4 17.0 28.1 1.7 5.6 10.5

'11 62 2.5 6.5 10.4 17.1 10.2 7.8 44.1 1.4 5.6 16.0

'12 57 22.1 14.9 27.1 11.6 15.0 4.8 3.0 1.7 2.4 1.7

'11 62 14.0 18.3 39.2 16.6 6.4 4.1 ― 1.4 2.6 1.3

'12 57 40.3 6.0 13.5 7.8 19.4 8.3 3.0 1.7 2.6 2.0

'11 62 24.9 9.3 20.3 10.4 15.1 14.5 4.2 1.4 2.7 2.3Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

Turkey

'12

(n=5076) (n=67)

1 To visit famous sites and historic spots 49.6 93.1

2 To experience a different culture 20.9 58.4

3 To broaden my horizons/perspective 16.9 37.9

4 To enjoy nature 20.7 37.0

5 To create memories 23.2 34.9

6 To shop 46.0 30.5

7 To eat good food 50.3 27.5

8 Just to try getting to a foreign country 15.3 25.0

9 To escape from the routine 25.0 22.9

10 In expectation of interactions and new encounters with local people 10.0 15.9

11 To see stimulation 11.4 14.9

12 To view art 14.1 13.7

13 To experience places off the beaten track / adventures 4.7 11.7

14 To relax and rest 32.5 10.3

15 To stay at luxury hotels 9.8 6.3

16 To have a look at Japan from overseas 5.0 3.5

17 To improve my language ability 4.5 2.9

18 To visit a place that is in my memories 3.3 2.8

19 To see an event held during a particular time (carnival in Rio, etc.) 1.5 2.6

20 To see Japanese friends and acquaintances who live there 7.2 1.9

21 To do a home-stay / study abroad 0.9 1.5

21 To visit a place that I live at before 1.6 1.5

21 For my parents 3.1 1.5

24 To get a better grounding in hobbies and studies pursued 2.1 1.3

25 Beauty treatments and massages 15.2 1.2

25 To view a sport event 1.7 1.2

27 To engage in sports 7.7 ―

27 To enjoy a concert / musical performance 2.8 ―

27 To tour locations of filming 2.2 ―

27 Working holiday 0.2 ―

27 To attend a wedding ceremony 1.3 ―

27 To benefit my career opportunities 0.7 ―

27 For my children 6.3 ―

Other 5.5 3.1

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

Turkey'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=47) (n=67) (n=67)

1 City sightseeing / Tour to surrounding area 87.9 18.3 7.8

2 Visit famous and historic places 82.1 19.3 4.9

3 Famous dishes 66.4 12.3 4.7

4 Shopping tour 46.1 3.4 2.6

5 Pleasure cruise 42.2 20.1 6.0

6 Art museums and historic museums 38.9 8.0 7.9

7 Ethnic cultural experiences 16.3 2.6 4.9

8 Viewing of theater, musicals, concert, shows, etc. 10.6 4.0 1.3

9 Night tour 9.1 8.5 4.7

10 Trains 6.6 ― 9.3

11 Dinner cruise 6.1 3.3 1.0

12 Beauty treatments, spa, massage, hot springs 5.5 2.1 5.9

13 Island tour 3.7 ― ―

14 Theme park ― ― ―

14 Aquariums/zoos ― ― ―

14 To tour locations of filming ― ― ―

14 Golfing ― ― ―

14 Diving and snorkeling ― ― ―

14 Other marine sports ― ― ―

14 Skiing and snowboarding ― ― ―

14 Outdoor (fishing, climbing, etc.) ― 2.1 2.1

14 Riding (horseback, rafting, etc.) ― 7.9 4.2

14 Other sports ― ― ―

14 Safari jungle tour ― ― ―

14 Sports viewing ― ― ―

14 Other event viewing ― ― ―

14 Gambling ― ― ―

14 Instruction ― ― ―

14 Car rental ― ― 1.5

Other 3.0 1.2 6.6

Nothing ― 49.8 54.5

Don't know or don't remember ― 1.5 1.5

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation6.1

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 44

Turkey

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 4.9 months prior to departure, "when started

considering" was given an average of 3.1 months prior to departure, and "when booked" was given an average of 2.2 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (69.5%) comprised

the largest percentage and was followed by "travel agency pamphlets" (43.4%) and "information magazines sent from travel agents and

airlines" (33.4%).

▽ In terms of means of inquiry, "web / e-mail" (41.5%) comprised the largest percentage and was followed by "by telephone" (22.1%) and

"visiting" (19.2%).

▽ In terms of means of booking, "web / e-mail" (55.1%) comprised the largest percentage and was followed by "by telephone" (28.9%) and

"visiting" (21.0%).

▽ A look at the destinations simultaneously considered by those who considered Turkey shows that "Italy" (35.2%) comprised the largest

percentage, followed by "Spain" (33.6%). In terms of actual destinations visited, "Turkey" (38.1%) comprised the largest percentage, followed

by "Italy" (15.5%).

▽ Among the responses given as the reasons for considering, "it was a location I had wanted to go to from before" (44.4%) comprised the largest

percentage, followed by "nature seems good" (29.3%) and "city seems good" (28.4%). Among the responses given as the reason for deciding,

"it was a location I had wanted to go to from before" (23.3%) comprised the largest percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "includes spots I want to go to" (57.0%) comprised

the largest percentage and followed by "travel agency is very reliable" (53.5%).

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

Turkey'12 Turkey'11

When first thought of traveling 57 15.7 21.4 31.6 14.4 5.2 3.0 2.5 3.2 3.0 4.5 4.9 5.3

When started considering 57 5.4 10.0 49.9 16.6 8.4 4.1 2.5 3.2 ― 3.1 3.1 3.2

When booked 57 ― 3.9 37.6 31.4 11.4 8.9 3.6 3.2 ― 2.4 2.2 2.3

Average (months prior)0

10

20

30

40

50

60

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Tra

vel a

gency

pam

phle

ts

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Tra

vel a

gency

counte

rs

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

New

spap

er

ads

Inte

rnet

(sm

artp

hone, e

tc.)

TV

pro

gram

s an

d com

merc

ials

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

Acqu

ainta

nces

at t

rave

l

agencie

s

Fre

e fly

ers

and

flyers

in

new

spap

ers

Mobi

le s

ites

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Seik

yo p

amph

lets

and

counte

rs

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 31.3 10.9 18.5 14.8 9.8 4.7 4.4 2.3 11.3 3.5 1.4 1.8 1.2 2.2 0.2 1.2 0.5 1.1 3.5

Turkey'12 57 69.5 43.4 33.4 25.9 19.3 9.0 7.6 5.6 5.5 5.0 3.0 1.4 1.0 ― ― ― ― ― 3.0 ―

0

20

40

60

80

100

Turkey'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 24.3 18.9 1.0 1.2 13.0 3.5

Turkey'12 57 41.5 22.1 19.2 ― 5.5 19.2 1.8

0

25

50

75

Turkey'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 15.5 21.7 0.7 1.7 0.9 2.4

Turkey'12 57 55.1 28.9 21.0 ― ― ― ―

0

25

50

75

Turkey'12

All destinations/Total '12

(%)

Page 45: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 45

Turkey

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering Turkey'12Reason for deciding Turkey'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

Turkey'12

All

destinations/

Total '12

Turkey'12

(n=4243) (n=57) (n=4243) (n=57)

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0 ▲ 24.6 11.0   10.7

Suited my budget 27.6   23.5 8.8 ▲ ―

I just happened to discover a good travel product 9.2 ◎ 20.0 3.2   7.7

It suited the needs of accompanying travelers, such as my children 4.8   1.7 1.5   ―

Because I wanted to earn miles 3.4   1.1 0.5   ―

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8 ▲ ― 2.2   ―

Suited my flying time or flight from the closest airport, etc. 5.5 ▲ ― 0.8   ―

It was a location I had wanted to go to from before 21.2 ◎ 44.4 10.3 ◎ 23.3

I was interested in a particular sightseeing spot 14.3 ◎ 24.7 4.1   ―

Accompanying travelers wanted to go there 20.2   24.0 10.6   9.9

Was recommended by family members, acquaintances, friends 7.8 ○ 16.8 1.7   5.5

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1   12.9 1.3   1.1

I had been there before and found that it was good 15.8 ▲ 8.9 6.2 ▲ ―

I have family members, relatives, acquaintances, friends at the destination 8.6   8.8 6.4   6.1

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   4.5 0.2   1.5

I felt like going after seeing the website of the travel bureau 2.3   4.5 0.2   ―

I was interested in a particular event, activity 5.4   1.8 3.0   ―

Was recommended by a travel agent 1.5   ― 0.5   ―

Nature seems good 17.3 ◎ 29.3 3.1   5.4

City seems good 14.9 ◎ 28.4 1.8   4.8

Climate seems good 18.0   17.4 3.0   ―

Food seems good 18.8   16.9 3.4   4.4

Seems safe 17.8 ▲ 11.7 2.0   ―

Hospitality seems good 6.0   8.6 0.5   3.0

Prices seems cheap 19.4 × 8.0 3.6   1.8

Timing of the trip seems good (best season at that destination, etc.) 6.6   7.1 1.6   6.0

Hygienic 4.8   4.7 0.1   ―

Hotel I want to stay at seems good 4.4   2.5 1.6   2.5

Other 8.6 4.5 6.7 6.3

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40 50

Reasons for considering Turkey'12

Reason for deciding Turkey'12

(%)

Sample

100.0 35.2 33.6 30.1 22.1 17.1 17.1 15.0 14.7 14.5 14.1 10.2 8.0 6.8 6.4 5.5 5.4 5.2 5.1 4.9

( 151 ) ( 53 ) ( 51 ) ( 45 ) ( 33 ) ( 26 ) ( 26 ) ( 23 ) ( 22 ) ( 22 ) ( 21 ) ( 15 ) ( 12 ) ( 10 ) ( 10 ) ( 8 ) ( 8 ) ( 8 ) ( 8 ) ( 7 )

38.1 15.5 8.7 8.3 4.8 6.6 2.4 5.0 4.1 1.1 2.5 1.1 3.8 1.5 4.7 1.1 1.0 0.4 1.2 0.9

( 57 ) ( 23 ) ( 13 ) ( 13 ) ( 7 ) ( 10 ) ( 4 ) ( 8 ) ( 6 ) ( 2 ) ( 4 ) ( 2 ) ( 6 ) ( 2 ) ( 7 ) ( 2 ) ( 2 ) ( 1 ) ( 2 ) ( 1 )

151 37.7 43.4 25.5 28.9 21.2 38.5 15.4 34.8 27.3 9.1 19.0 13.3 50.0 20.0 70.0 25.0 25.0 12.5 25.0 14.3Rate of actual visit to country /

area considered

Turkey Italy Spain France Germany

Other

nations in

west

Europe

Greece

Countries

of

eastern

Europe

UK Egypt Oceania

Countries

of

northern

Europe

TaiwanHawaii

(Oahu)Korea Morocco Vietnam

USA

WestCambodia

Canada

/ Alaska

151

Destinations simultaneously

considered by those who

considered the Turkey

Destinations actually visited by

those who considered the

Turkey

151

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the Turkey

Destinations actually visited by those who considered the Turkey

(%)

Page 46: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 46

Turkey

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important Turkey'12

All

destinations

/Total '12

Turkey'12

(n=2513) (n=47)

Includes spots I want to go to 22.3 ◎ 57.0

Price is cheap for the content 52.5   50.9

Can visit many tourist spots 13.7 ◎ 34.5

There is city sightseeing 13.4 ◎ 26.3

Content/Breakdown of the price indicated is clear 20.4   23.2

Cheap 27.6 ▲ 18.5

Can pay by credit card 16.3   12.9

There is a lot of free time 19.8 ▲ 11.4

Time stayed at destination is long 8.8   9.4

Discounts are available for children 1.7   1.8

Discounts are available for early reservations 7.0 ▲ 1.8

There is no city sightseeing 2.7   ―

There are direct flights 16.0 ◎ 26.9

It is an assuring airline 22.6   25.9

It is a well-known airline 9.1   10.4

Departs from nearest airport 7.7   9.7

Is a flight that meets my schedule and connecting flights 7.6   5.2

Aircraft equipment is good (new, clean) 2.1   3.9

Aircraft amenities (width of seats, etc.) are good 2.0   3.0

It is a Japanese airline 6.8   2.2

Is a Low-Cost Carrier 1.2   ―

Is not a Low-Cost Carrier 0.6   ―

Accumulate mileage with the airline used/affiliated 3.9   ―

Premium economy or business class or better 1.7   ―

Hotel ambiance is nice / Grade of notoriety is high 17.5 ○ 24.4

Hotel facilities and services are complete 11.0 ○ 18.0

Hotel is designated 15.6   12.8

Hotel location is good 24.5 × 10.4

Checkout time is late 1.3   3.7

Rooms suit my needs 5.3   3.7

Transportation is provided to and from hotel 12.9 × ―

Check-in time is early 1.1   ―

Travel agency is very reliable 31.5 ◎ 53.5

Comes with guide 18.2 ◎ 48.8

There are local staff who speak Japanese 12.5   16.3

Travel agency is familiar 11.0 ○ 16.0

Travel agency response is thorough 12.9   13.1

Travel agency has good ability to arrange and do good work 8.5   12.3

Travel agency is well known 10.6   10.4

Travel agency is highly specialized 5.1 ○ 10.4

Travel agency is in a location easy to visit 4.1   6.1

There is a backup desk at destinations 4.8   ―

Comes with famous dishes 9.2 ◎ 30.5

All meals provided 12.3 ◎ 28.6

All breakfasts provided 11.9 ○ 19.0

Can make reservations right away 6.1   6.7

Possible to participate alone 2.7   2.0

Can increase or decrease the number of nights 2.0   1.8

Other 1.2   ―

Nothing in particular 3.6 1.2

Items considered important

Budg

et

and

conte

nt

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

0 20 40 60

Items considered important Turkey'12(%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Page 47: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 47

Turkey

●Degree of satisfaction▽ The overall degree of satisfaction was 97.0%. A look at each degree of satisfaction attribute shows that

"sightseeing / viewing" (98.6%) comprised the largest percentage and was followed by "shopping" (85.9%) and

"local hospitality" (84.0%).

▽ Opinions and action after travel: "I became more fond of that country/area" (70.4%) comprised the largest

percentage and was followed by "I recommended (would like to recommend) to others that country/area"

(70.1%). Intention to revisit/total was 70.0%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

Turkey'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=60) 97.0

(n=58) 98.6

(n=15) 94.7

(n=57) 66.0

(n=54) 85.9

(n=11) 63.2

(n=60) 84.0

(n=60) 81.1

(n=24) 77.4

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

39.6

24.4

33.3

17.0

37.4

39.5

35.2

-

13.6

4.2

-

13.5

9.6

20.4

9.9

36.8

5.4

13.142.1

41.6

46.6

46.2

52.6

41.6

55.1

89.0

86.1%

9.6

10.9

8.1

-

1.6

7.9

1.4

5.3

1.4

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I became more

fond of that

country/area

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to stay

longer in that

country/area

I'd like to go to

a different area

in that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I'd like to try

traveling more

deeply in the

same area

I collected

(would like to

collect)

information

about that

country/area

I made (would

like to make)

an album with

printed out

images

I'd like to try

more luxurious

travel in that

country/area

I wrote (would

like to write)

on a blog or

SNS

I made (would

like to make)

an album or

movies on a

PC or the web

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 57.0 46.5 42.5 46.7 36.7 26.0 20.9 13.6 17.2 10.9 7.2 9.4 74.0

Turkey'12 60 70.4 70.1 48.0 45.0 31.9 26.0 22.4 21.5 12.9 11.7 6.5 2.9 70.0

0

20

40

60

80

Turkey'12

All destinations/Total '12

(%)

Page 48: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

USA East'12 (n=92)

USA East'11 (n=113)

37.5

24.3

40.8

62.5

75.7

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

USA East'12 (n=109) 9.2

USA East'11 (n=128) 10.8

18.1 15.7 10.2

8.4

11.8

16.3

17.3

13.9

21.3

17.5

11.0

23.9

20.6

4.6

8.8

12.8

14.7%

2.6

1.6

2.2

4.1

13.3

17.7

11.7

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

USA East '12 (n=109)

USA East '11 (n=128)

13.7

14.8

12.1

8.3

7.0

8.1

21.3

19.0

13.6

12.9

9.3

18.9

11.0

7.8

10.9

8.1

6.5

8.1

18.3

24.7

17.2

6.8% 9.9 11.7

48

USA East

●Profile▽ Sex and age: "female 50 yrs or older" (24.7%) comprised the largest percentage and was followed by "male 50

yrs or older" (19.0%).

▽ Incidence of first visit: 43.6%.

▽ Number of trips overseas thus far: average of 15.4 times.

●Travel Outline▽ Travel expenses: average of 220,000 yen.

▽ Incidence of package tour use: 37.5%.

▽ Number of days traveled: average of 9.2 days.

▽ Accompanying travelers: "married couple travel" (32.9%) comprised the largest percentage and was followed

by "travel alone" (24.4%).

▽ In terms of purposes of travel, "to visit famous sites and historic spots" (53.4%) comprised the largest

percentage and was followed by "to shop" (48.7%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (32.5%) comprised the largest

percentage and was followed by "art museums and historic museums" (15.7%).

▽ Total expenditures at destination: average of 264,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

USA East '12 (n=109)

USA East '11 (n=128) 38.4

43.6

45.7%

61.6

56.4

54.3

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

USA East '12 (n=109) 15.4

USA East '11 (n=128) 13.6

3.1

5.6 13.2

17.5

17.4

12.2

10.7

18.9

15.5

55.5

53.9

53.5

4.9%

6.7

11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

USA East'12 (n=92) 22.0

USA East'11 (n=113) 25.6

Average

(tens of

1000s of

yen)

26.6 17.6 11.9

25.3

12.0

14.6

26.8

37.8

6.8

9.5

17.3

5.5

15.7-

2.5

17.1%

4.4

9.6

12.8

17.2 9.0

Page 49: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 49

USA East

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

All

destinations/

Total '12

USA East

'12

(n=5076) (n=109)

Married couple travel 25.6 32.9

Family travel (with children) 13.9 7.0

Travel alone 13.1 24.4

With friends (3 or more) 12.0 9.0

With friend (alone) 11.6 12.1

Family travel (with parents) 6.7 2.9

Couple travel 4.8 7.1

Honeymoon 3.5 ―

Family travel (3 generations) 2.6 0.5

Other 6.1 4.1

0 10 20 30 40

All destinations/Total '12 USA East'12

(%)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

USA East'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

USA East

'12 92 3.7 5.7 3.5 14.7 8.9 17.5 46.0 ― 19.1 26.4

'11 113 5.6 9.3 3.5 17.4 20.0 11.4 31.4 1.4 15.0 24.5

(%)

Average

(in 10s of 1000s of yen)

USA East'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

USA East

'12 92 4.0 3.0 11.5 13.9 19.1 24.8 23.7 ― 5.6 5.5

'11 113 2.1 3.3 6.4 17.2 13.1 33.9 22.6 1.4 5.6 7.1

'12 92 4.6 3.4 12.7 27.0 31.4 16.9 4.0 ― 2.4 3.1

'11 113 3.2 4.7 12.3 22.6 27.3 19.2 9.3 1.4 2.6 4.0

'12 92 10.9 2.0 14.0 11.4 23.0 26.0 12.7 ― 2.6 4.2

'11 113 9.2 2.5 15.1 16.2 19.0 17.4 18.4 2.3 2.7 4.5Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

USA East

'12

(n=5076) (n=109)

1 To visit famous sites and historic spots 49.6 53.4

2 To shop 46.0 48.7

3 To view art 14.1 44.9

4 To eat good food 50.3 36.8

5 To create memories 23.2 27.6

6 To see Japanese friends and acquaintances who live there 7.2 25.7

7 To relax and rest 32.5 23.6

8 To broaden my horizons/perspective 16.9 22.8

9 To experience a different culture 20.9 16.1

10 To enjoy nature 20.7 14.6

11 To see stimulation 11.4 14.0

12 For my children 6.3 13.5

13 Just to try getting to a foreign country 15.3 13.4

14 To escape from the routine 25.0 13.2

15 To enjoy a concert / musical performance 2.8 11.8

16 To view a sport event 1.7 9.7

17 To get a better grounding in hobbies and studies pursued 2.1 8.6

18 In expectation of interactions and new encounters with local people 10.0 7.3

19 To have a look at Japan from overseas 5.0 6.6

20 To experience places off the beaten track / adventures 4.7 6.5

21 To visit a place that I live at before 1.6 6.3

22 To stay at luxury hotels 9.8 5.9

23 To visit a place that is in my memories 3.3 5.5

24 To engage in sports 7.7 5.4

24 To tour locations of filming 2.2 5.4

26 To improve my language ability 4.5 5.3

27 To do a home-stay / study abroad 0.9 4.3

28 To see an event held during a particular time (carnival in Rio, etc.) 1.5 4.2

29 Beauty treatments and massages 15.2 4.0

30 For my parents 3.1 3.1

31 To benefit my career opportunities 0.7 2.3

32 To attend a wedding ceremony 1.3 1.9

33 Working holiday 0.2 1.3

Other 5.5 2.7

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

USA East'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=35) (n=109) (n=109)

1 City sightseeing / Tour to surrounding area 32.5 20.2 13.9

2 Art museums and historic museums 15.7 5.2 19.9

3 Viewing of theater, musicals, concert, shows, etc. 15.5 16.1 19.5

4 Visit famous and historic places 11.8 11.6 11.1

5 Shopping tour 10.1 3.7 2.1

6 Famous dishes 9.3 2.6 9.0

7 Theme park 8.3 4.0 2.6

7 Outdoor (fishing, climbing, etc.) 8.3 1.3 1.9

9 Aquariums/zoos 8.1 2.4 3.8

10 Ethnic cultural experiences 6.5 0.8 ―

10 Trains 6.5 1.8 3.2

12 To tour locations of filming 6.4 2.3 0.5

13 Pleasure cruise 5.9 6.4 5.5

13 Diving and snorkeling 5.9 2.6 0.5

13 Gambling 5.9 1.3 1.1

16 Dinner cruise 5.7 2.6 3.9

16 Golfing 5.7 2.6 ―

18 Sports viewing 5.1 5.7 4.2

19 Island tour 4.2 3.5 1.8

19 Other marine sports 4.2 ― 1.1

21 Beauty treatments, spa, massage, hot springs 4.0 4.2 0.8

21 Skiing and snowboarding 4.0 0.8 ―

21 Safari jungle tour 4.0 0.8 ―

24 Other sports 2.4 ― 0.6

24 Night tour 2.4 3.3 4.2

24 Instruction 2.4 0.8 ―

24 Car rental 2.4 5.6 1.5

28 Riding (horseback, rafting, etc.) 1.7 0.8 1.5

28 Other event viewing 1.7 0.5 1.6

Other ― 1.6 1.6

Nothing 5.0 48.2 37.6

Don't know or don't remember ― ― ―

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation45.5

Page 50: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 50

USA East

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 4.7 months prior to departure, "when started

considering" was given an average of 3.2 months prior to departure, and "when booked" was given an average of 2.4 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (85.8%) yielded the

highest percentage by far, and was followed by "guidebooks ( 'Chikyuu no arukikata,' etc.)" (31.6%) and "travel agency pamphlets" (22.3%).

▽ In terms of means of inquiry, "web / e-mail" (71.7%) comprised the largest percentage and was followed by "by telephone" (17.7%) and

"visiting" (9.6%).

▽ In terms of means of booking, "web / e-mail" (80.0%) comprised the largest percentage and was followed by "visiting" (12.7%) and "by

telephone" (8.6%).

▽ A look at the destinations simultaneously considered by those who considered USA east shows that "USA west" (37.4%) comprised the largest

percentage, followed by "France" (15.0%). In terms of actual destinations visited, "USA east" (55.6%) comprised the largest percentage,

followed by "USA west" (18.5%).

▽ Among the responses given as the reasons for considering, "I have family members, relatives, acquaintances, friends at the destination"

(31.4%) comprised the largest percentage, followed by "it was a location I had wanted to go to from before" (21.3%). Among the responses

given as the reason for deciding, "I have family members, relatives, acquaintances, friends at the destination" (25.5%) comprised the largest

percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "price is cheap for the content" (47.5%) comprised

the largest percentage and followed by "cheap" (40.3%).

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

USA East'12 USA East'11

When first thought of traveling 92 13.3 25.6 27.3 12.0 15.0 0.7 1.5 1.5 3.2 4.5 4.7 4.6

When started considering 92 4.7 21.2 26.9 14.9 20.4 5.7 0.9 2.1 3.2 3.1 3.2 3.0

When booked 92 3.1 10.1 24.7 19.9 24.0 7.8 6.0 2.8 1.7 2.4 2.4 2.1

Average (months prior)0

10

20

30

40

50

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Tra

vel a

gency

pam

phle

ts

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

Tra

vel a

gency

counte

rs

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

Inte

rnet

(sm

artp

hone, e

tc.)

TV

pro

gram

s an

d com

merc

ials

Mobi

le s

ites

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Acqu

ainta

nces

at t

rave

l

agencie

s

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

Seik

yo p

amph

lets

and

counte

rs

New

spap

er

ads

Fre

e fly

ers

and

flyers

in

new

spap

ers

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 18.5 31.3 9.8 14.8 11.3 10.9 3.5 4.4 2.3 1.2 1.2 0.2 1.4 2.2 0.5 4.7 1.8 1.1 3.5

USA East'12 92 85.8 31.6 22.3 17.3 14.7 11.1 9.7 7.8 6.3 5.4 4.7 2.8 2.5 2.5 2.2 1.2 0.6 0.6 ― 5.0

0

20

40

60

80

100

USA East'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 24.3 18.9 1.0 1.2 13.0 3.5

USA East'12 92 71.7 17.7 9.6 2.5 1.9 14.1 1.5

0

30

60

90

USA East'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 21.7 15.5 0.7 1.7 0.9 2.4

USA East'12 92 80.0 12.7 8.6 1.7 2.8 ― 0.9

0

30

60

90

USA East'12

All destinations/Total '12

(%)

Page 51: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 51

USA East

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† "*": No items applicable.

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering USA East'12Reason for deciding USA East'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

USA East'12

All

destinations/

Total '12

USA East'12

(n=4243) (n=92) (n=4243) (n=92)

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0 × 19.7 11.0   6.3

Suited my budget 27.6 × 16.6 8.8   5.7

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8 ○ 12.9 2.2   3.3

Because I wanted to earn miles 3.4 ○ 10.0 0.5   1.7

It suited the needs of accompanying travelers, such as my children 4.8   7.3 1.5   0.7

Suited my flying time or flight from the closest airport, etc. 5.5   6.5 0.8   ―

I just happened to discover a good travel product 9.2   4.4 3.2   3.5

I have family members, relatives, acquaintances, friends at the destination 8.6 ◎ 31.4 6.4 ◎ 25.5

It was a location I had wanted to go to from before 21.2   21.3 10.3   11.9

I was interested in a particular sightseeing spot 14.3   18.0 4.1   5.1

Accompanying travelers wanted to go there 20.2 ▲ 14.7 10.6   9.0

I had been there before and found that it was good 15.8   14.2 6.2   4.3

Was recommended by family members, acquaintances, friends 7.8   12.4 1.7   3.3

I was interested in a particular event, activity 5.4 ○ 12.4 3.0   5.7

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1   4.9 1.3   1.5

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   2.8 0.2   ―

Was recommended by a travel agent 1.5   1.9 0.5   ―

I felt like going after seeing the website of the travel bureau 2.3   1.7 0.2   ―

City seems good 14.9   17.2 1.8   3.0

Nature seems good 17.3 ▲ 11.0 3.1   ―

Seems safe 17.8 ▲ 9.4 2.0   ―

Timing of the trip seems good (best season at that destination, etc.) 6.6   8.1 1.6   ―

Prices seems cheap 19.4 × 4.7 3.6   ―

Climate seems good 18.0 × 4.1 3.0   2.6

Food seems good 18.8 × 3.1 3.4   ―

Hospitality seems good 6.0   2.2 0.5   1.5

Hygienic 4.8   2.1 0.1   ―

Hotel I want to stay at seems good 4.4   1.6 1.6   0.9

Other 8.6 9.0 6.7 4.5

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40

Reasons for considering USA East'12

Reason for deciding USA East'12

(%)

Sample

100.0 37.4 15.0 14.6 14.2 13.3 11.5 10.9 9.9 8.0 7.0 6.3 5.8 4.9 4.8 4.8 4.4 4.3 4.1 3.9

( 166 ) ( 62 ) ( 25 ) ( 24 ) ( 23 ) ( 22 ) ( 19 ) ( 18 ) ( 16 ) ( 13 ) ( 12 ) ( 10 ) ( 10 ) ( 8 ) ( 8 ) ( 8 ) ( 7 ) ( 7 ) ( 7 ) ( 6 )

55.6 18.5 6.7 1.4 6.0 3.0 2.7 3.5 0.9 2.8 1.7 0.8 1.0 0.9 ― 0.9 ― 0.6 1.0 *

( 92 ) ( 31 ) ( 11 ) ( 2 ) ( 10 ) ( 5 ) ( 5 ) ( 6 ) ( 1 ) ( 5 ) ( 3 ) ( 1 ) ( 2 ) ( 2 ) ( 0 ) ( 2 ) ( 0 ) ( 1 ) ( 2 ) *

166 55.4 50.0 44.0 8.3 43.5 22.7 26.3 33.3 6.3 38.5 25.0 10.0 20.0 25.0 ― 25.0 ― 14.3 28.6 *

Saipan Phuket Singapore HokkaidoGuam Korea

Other

nations in

west

Europe

Hawaii

(other

than

Oahu)

Oceania Italy Spain

Hong

Kong

/ Macau

Canada

/ AlaskaUK

Hawaii

(Oahu)GermanyUSA East

USA

WestFrance

USA

South

166

Destinations simultaneously

considered by those who

considered the USA East

Destinations actually visited by

those who considered the USA

East

166

Rate of actual visit to country /

area considered

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the USA East

Destinations actually visited by those who considered the USA East

(%)

Page 52: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 52

USA East

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important USA East'12

All

destinations

/Total '12

USA East'12

(n=2513) (n=35)

Price is cheap for the content 52.5 ▲ 47.5

Cheap 27.6 ◎ 40.3

Content/Breakdown of the price indicated is clear 20.4 ○ 27.1

There is a lot of free time 19.8 ○ 25.4

Can pay by credit card 16.3   19.7

Includes spots I want to go to 22.3   17.5

Time stayed at destination is long 8.8   5.9

There is no city sightseeing 2.7   5.4

Can visit many tourist spots 13.7 ▲ 5.3

There is city sightseeing 13.4 ▲ 5.3

Discounts are available for early reservations 7.0   4.7

Discounts are available for children 1.7   1.7

There are direct flights 16.0 ○ 24.2

It is an assuring airline 22.6 ▲ 17.4

Is a flight that meets my schedule and connecting flights 7.6 ○ 15.3

It is a Japanese airline 6.8 ○ 14.8

It is a well-known airline 9.1   12.2

Departs from nearest airport 7.7   8.1

Accumulate mileage with the airline used/affiliated 3.9   5.4

Aircraft amenities (width of seats, etc.) are good 2.0   1.8

Is a Low-Cost Carrier 1.2   1.7

Is not a Low-Cost Carrier 0.6   1.7

Aircraft equipment is good (new, clean) 2.1   ―

Premium economy or business class or better 1.7   ―

Hotel location is good 24.5   22.4

Transportation is provided to and from hotel 12.9 ○ 18.8

Hotel ambiance is nice / Grade of notoriety is high 17.5   13.4

Hotel facilities and services are complete 11.0   9.6

Hotel is designated 15.6 ▲ 6.5

Check-in time is early 1.1   4.0

Rooms suit my needs 5.3   2.4

Checkout time is late 1.3   1.7

Travel agency is very reliable 31.5   31.8

Travel agency has good ability to arrange and do good work 8.5 ◎ 29.6

Travel agency response is thorough 12.9 ○ 20.5

Travel agency is well known 10.6 ○ 18.7

Comes with guide 18.2   17.6

There are local staff who speak Japanese 12.5   10.9

Travel agency is familiar 11.0   6.6

Travel agency is in a location easy to visit 4.1   6.5

There is a backup desk at destinations 4.8   5.1

Travel agency is highly specialized 5.1   2.4

All breakfasts provided 11.9 ▲ 6.4

Can make reservations right away 6.1   5.3

Possible to participate alone 2.7   5.2

Comes with famous dishes 9.2 ▲ 2.9

Can increase or decrease the number of nights 2.0   2.4

All meals provided 12.3 ▲ 2.4

Other 1.2   1.8

Nothing in particular 3.6 6.5

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

Budg

et

and

conte

nt

Items considered important

0 10 20 30 40 50

Items considered important USA East'12(%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Page 53: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 53

USA East

●Degree of satisfaction▽ The overall degree of satisfaction was 97.0%. A look at each degree of satisfaction attribute shows that

"sightseeing / viewing" (95.1%) comprised the largest percentage and was followed by "sports / hands-on

activities" (92.8%) and "night life" (88.0%).

▽ Opinions and action after travel: "I became more fond of that country/area" (55.7%) comprised the largest

percentage and was followed by "I'd like to go to a different area in that country/area" (44.2%). Intention to

revisit/total was 72.6%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

USA East'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=101) 97.0

(n=99) 95.1

(n=32) 92.8

(n=95) 77.3

(n=89) 87.7

(n=27) 86.1

(n=101) 75.0

(n=101) 80.4

(n=60) 88.0

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

18.4

14.1

36.5

34.1

23.9

40.5

39.4

27.8

0.8

-

11.7

2.6

13.5

12.4

4.4

7.2

11.0

9.7

11.6

7.2

60.2

41.0

34.5

62.3

53.7

40.8

78.6

76.7

79.4% 17.6

-

3.0

7.7

10.9

4.9

2.2

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I became more

fond of that

country/area

I'd like to go to

a different area

in that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I'd like to stay

longer in that

country/area

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to try

traveling more

deeply in the

same area

I collected

(would like to

collect)

information

about that

country/area

I made (would

like to make)

an album with

printed out

images

I wrote (would

like to write)

on a blog or

SNS

I'd like to try

more luxurious

travel in that

country/area

I made (would

like to make)

an album or

movies on a

PC or the web

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 57.0 46.7 36.7 42.5 46.5 26.0 20.9 13.6 10.9 17.2 7.2 9.4 74.0

USA East'12 101 55.7 44.2 43.1 42.9 42.3 22.7 20.3 17.2 12.8 10.0 8.6 10.3 72.6

0

20

40

60

USA East'12

All destinations/Total '12

(%)

Page 54: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

USA West'12 (n=155)

USA West'11 (n=165)

34.7

36.6

40.8

65.3

63.4

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

USA West'12 (n=192) 12.3

USA West'11 (n=189) 9.2

18.1 15.7 10.2

8.1

11.8

25.2

21.4

13.9

13.4

20.7

11.0

20.2

17.9

4.6

13.9

10.9

14.7%

0.7

1.3

1.3

2.9

12.0

16.8

13.3

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

USA West '12 (n=192)

USA West '11 (n=189)

8.1

9.8

7.7

12.1

15.9

16.5

21.3

21.6

21.2

12.9

13.8

8.6

11.0

9.7

9.2

8.1

9.3

8.4

18.3

14.0

14.2

6.8% 9.9 11.7

54

USA West

●Profile▽ Sex and age: "male 50 yrs or older" (21.6%) comprised the largest percentage and was followed by "male 40-

49 yrs" (15.9%).

▽ Incidence of first visit: 34.2%.

▽ Number of trips overseas thus far: average of 16.2 times.

●Travel Outline▽ Travel expenses: average of 203,000 yen.

▽ Incidence of package tour use: 34.7%.

▽ Number of days traveled: average of 12.3 days.

▽ Accompanying travelers: "married couple travel" (26.7%) comprised the largest percentage and was followed

by "Family travel (with children)" (18.9%).

▽ In terms of purposes of travel, "to shop" (54.8%) comprised the largest percentage and was followed by "to

visit famous sites and historic spots" (39.0%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (36.5%) comprised the largest

percentage and was followed by "theme park" (13.7%).

▽ Total expenditures at destination: average of 301,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

USA West '12 (n=192)

USA West '11 (n=189) 31.9

34.2

45.7%

68.1

65.8

54.3

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

USA West '12 (n=192) 16.2

USA West '11 (n=189) 16.5

4.3

5.5

9.8

8.9

17.5

15.0

15.8

10.7

9.7

7.6

55.5

61.3

62.3

4.9% 11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

USA West'12 (n=155) 20.3

USA West'11 (n=165) 24.0

Average

(tens of

1000s of

yen)

26.6 17.6

17.8

11.9

14.3

16.7

14.6

26.7

24.4

6.8

9.2

16.1

5.5

13.40.9

1.0

17.1%

10.6

12.6 31.2 5.0

Page 55: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 55

USA West

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

All

destinations/

Total '12

USA West

'12

(n=5076) (n=192)

Married couple travel 25.6 26.7

Family travel (with children) 13.9 18.9

Travel alone 13.1 14.2

With friends (3 or more) 12.0 12.1

With friend (alone) 11.6 7.2

Family travel (with parents) 6.7 4.0

Couple travel 4.8 7.3

Honeymoon 3.5 1.2

Family travel (3 generations) 2.6 2.5

Other 6.1 5.8

0 10 20 30

All destinations/Total '12 USA West'12

(%)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

USA West'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

USA West

'12 155 7.7 6.2 2.0 10.1 10.8 17.3 45.5 0.4 19.1 30.1

'11 165 8.6 17.5 5.5 15.9 10.5 10.1 30.4 1.5 15.0 22.1

(%)

Average

(in 10s of 1000s of yen)

USA West'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

USA West

'12 155 1.4 3.7 13.1 9.6 16.8 20.8 34.3 0.4 5.6 8.3

'11 165 3.9 4.0 13.9 12.5 17.8 22.3 24.1 1.5 5.6 7.2

'12 155 5.3 6.2 16.1 18.3 15.3 26.9 11.5 0.4 2.4 4.1

'11 165 4.4 4.2 23.1 20.5 13.5 19.5 13.3 1.5 2.6 4.0

'12 155 14.0 6.5 10.8 13.2 17.6 21.9 15.5 0.4 2.6 4.5

'11 165 15.0 2.6 15.2 18.0 15.9 15.6 16.2 1.5 2.7 4.9Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

USA West

'12

(n=5076) (n=192)

1 To shop 46.0 54.8

2 To visit famous sites and historic spots 49.6 39.0

3 To eat good food 50.3 35.0

4 To create memories 23.2 31.7

5 To relax and rest 32.5 31.6

6 To enjoy nature 20.7 27.2

7 To escape from the routine 25.0 24.6

8 To experience a different culture 20.9 20.3

9 To see Japanese friends and acquaintances who live there 7.2 19.8

10 To broaden my horizons/perspective 16.9 19.1

11 To see stimulation 11.4 16.6

12 To view art 14.1 15.1

13 In expectation of interactions and new encounters with local people 10.0 12.4

14 Just to try getting to a foreign country 15.3 12.2

15 For my children 6.3 11.6

16 To stay at luxury hotels 9.8 11.4

17 To improve my language ability 4.5 10.5

18 To visit a place that is in my memories 3.3 10.3

19 To enjoy a concert / musical performance 2.8 8.0

20 To experience places off the beaten track / adventures 4.7 6.5

21 To visit a place that I live at before 1.6 6.4

22 To have a look at Japan from overseas 5.0 5.9

23 To view a sport event 1.7 5.8

24 For my parents 3.1 5.4

25 To engage in sports 7.7 5.0

26 To tour locations of filming 2.2 3.3

27 To get a better grounding in hobbies and studies pursued 2.1 3.2

28 To do a home-stay / study abroad 0.9 3.0

29 Beauty treatments and massages 15.2 2.3

30 To benefit my career opportunities 0.7 1.8

31 To attend a wedding ceremony 1.3 1.6

32 To see an event held during a particular time (carnival in Rio, etc.) 1.5 1.1

33 Working holiday 0.2 0.7

Other 5.5 10.9

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

USA West'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=54) (n=192) (n=192)

1 City sightseeing / Tour to surrounding area 36.5 13.7 6.4

2 Theme park 13.7 6.2 6.6

3 Shopping tour 12.0 2.0 2.8

4 Visit famous and historic places 10.8 5.8 3.5

5 Dinner cruise 5.8 1.1 0.5

6 To tour locations of filming 5.6 0.3 0.3

7 Famous dishes 4.5 1.8 6.8

8 Viewing of theater, musicals, concert, shows, etc. 2.9 10.0 12.0

9 Aquariums/zoos 2.6 0.4 4.9

10 Pleasure cruise 1.8 1.4 4.1

11 Art museums and historic museums 1.5 1.2 6.3

12 Island tour 1.1 1.8 1.0

12 Beauty treatments, spa, massage, hot springs 1.1 0.7 1.9

12 Riding (horseback, rafting, etc.) 1.1 ― 1.8

12 Sports viewing 1.1 3.9 2.5

12 Other event viewing 1.1 2.0 0.9

17 Golfing ― 0.5 0.5

17 Diving and snorkeling ― ― 0.9

17 Other marine sports ― ― 0.3

17 Skiing and snowboarding ― ― ―

17 Outdoor (fishing, climbing, etc.) ― ― 2.4

17 Other sports ― ― ―

17 Safari jungle tour ― ― 0.5

17 Gambling ― 0.9 1.4

17 Night tour ― 1.2 1.8

17 Instruction ― 0.7 0.7

17 Ethnic cultural experiences ― ― ―

17 Trains ― ― 1.9

17 Car rental ― 16.6 4.6

Other ― 2.5 4.5

Nothing ― 44.3 48.3

Don't know or don't remember 4.4 4.6 4.2

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation54.2

Page 56: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 56

USA West

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 5.1 months prior to departure, "when started

considering" was given an average of 3.5 months prior to departure, and "when booked" was given an average of 2.8 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (83.2%) yielded the

highest percentage by far and was followed by "guidebooks ( 'Chikyuu no arukikata,' etc.)" (21.4%) and "travel agency pamphlets"(19.9%).

▽ In terms of means of inquiry, "web / e-mail" (63.7%) comprised the largest percentage and was followed by "by telephone" (28.4%) and

"visiting" (16.0%).

▽ In terms of means of booking, "web / e-mail" (72.9%) comprised the largest percentage and was followed by "by telephone" (16.7%) and

"visiting" (15.5%).

▽ A look at the destinations simultaneously considered by those who considered USA West shows that "USA east" (26.0%) comprised the largest

percentage, followed by "Hawaii (Oahu)" (15.5%). In terms of actual destinations visited, "USA west" (65.2%) comprised the largest

percentage, followed by "USA east" (6.6%).

▽ Among the responses given as the reasons for considering, "city seems good" (26.5%) comprised the largest percentage, followed by "suited

my date of departure, date of return, day of the week, travel period, etc." (23.5%). Among the responses given as the reason for deciding, "I

have family members, relatives, acquaintances, friends at the destination" (18.7%) comprised the largest percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "price is cheap for the content" (58.2%) comprised

the largest percentage and followed by "it is an assuring airline" (41.3%).

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

USA West'12 USA West'11

When first thought of traveling 155 21.1 18.1 28.1 13.4 12.7 0.5 2.3 1.1 2.6 4.5 5.1 4.6

When started considering 155 8.1 16.6 32.5 15.2 21.3 1.4 1.8 1.6 1.4 3.1 3.5 3.5

When booked 155 6.4 9.0 24.2 22.7 25.5 5.4 3.5 2.0 1.2 2.4 2.8 2.3

Average (months prior)0

10

20

30

40

50

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Tra

vel a

gency

pam

phle

ts

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

Tra

vel a

gency

counte

rs

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

Inte

rnet

(sm

artp

hone, e

tc.)

New

spap

er

ads

TV

pro

gram

s an

d com

merc

ials

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

Acqu

ainta

nces

at t

rave

l

agencie

s

Fre

e fly

ers

and

flyers

in

new

spap

ers

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

Seik

yo p

amph

lets

and

counte

rs

Mobi

le s

ites

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 18.5 31.3 9.8 10.9 14.8 11.3 4.4 4.7 2.3 3.5 1.4 1.8 2.2 0.5 1.2 0.2 1.2 1.1 3.5

USA West'12 155 83.2 21.4 19.9 15.9 9.1 9.1 6.7 4.6 3.3 2.3 2.1 2.0 1.9 1.6 1.5 0.7 0.7 0.4 0.4 5.0

0

20

40

60

80

100

USA West'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 24.3 18.9 1.0 1.2 13.0 3.5

USA West'12 155 63.7 28.4 16.0 ― 1.1 13.3 2.6

0

25

50

75

USA West'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 15.5 21.7 0.7 1.7 0.9 2.4

USA West'12 155 72.9 16.7 15.5 1.1 1.0 1.1 1.8

0

25

50

75

USA West'12

All destinations/Total '12

(%)

Page 57: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Sample

100.0 26.0 15.5 12.2 11.1 9.6 9.3 9.0 8.8 8.1 7.4 6.8 4.9 4.8 4.5 4.5 4.4 3.6 3.5 3.3 3.3 3.3

( 238 ) ( 62 ) ( 37 ) ( 29 ) ( 26 ) ( 23 ) ( 22 ) ( 21 ) ( 21 ) ( 19 ) ( 18 ) ( 16 ) ( 12 ) ( 11 ) ( 11 ) ( 11 ) ( 10 ) ( 8 ) ( 8 ) ( 8 ) ( 8 ) ( 8 )

65.2 6.6 5.0 2.5 1.3 1.6 4.0 2.7 3.0 2.3 2.7 1.5 1.7 1.9 1.2 0.5 1.9 0.7 0.7 0.4 1.1 *

( 155 ) ( 16 ) ( 12 ) ( 6 ) ( 3 ) ( 4 ) ( 9 ) ( 6 ) ( 7 ) ( 6 ) ( 6 ) ( 4 ) ( 4 ) ( 5 ) ( 3 ) ( 1 ) ( 5 ) ( 2 ) ( 2 ) ( 1 ) ( 3 ) *

238 65.1 25.8 32.4 20.7 11.5 17.4 40.9 28.6 33.3 31.6 33.3 25.0 33.3 45.5 27.3 9.1 50.0 25.0 25.0 12.5 37.5 *Rate of actual visit to country /

area considered

Turkey HokkaidoUSA

WestUSA East

Hawaii

(Oahu)France

USA

SouthUK Italy Oceania

Canada

/ Alaska

Hawaii

(other

than

Oahu)

Spain Germany

Other

nations in

west

Europe

Guam

Hong

Kong

/ Macau

Singapore Taiwan Egypt Saipan

Countries

of

northern

Europe

238

Destinations simultaneously

considered by those who

considered the USA West

Destinations actually visited by

those who considered the USA

West

238

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the USA West

Destinations actually visited by those who considered the USA West

(%)

57

USA West

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† "*": No items applicable.

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering USA West'12Reason for deciding USA West'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

USA West'12

All

destinations/

Total '12

USA West'12

(n=4243) (n=155) (n=4243) (n=155)

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0 ▲ 23.5 11.0   8.5

Suited my budget 27.6 × 17.5 8.8   6.0

Because I wanted to earn miles 3.4 ○ 10.9 0.5   0.6

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8   10.8 2.2   4.6

Suited my flying time or flight from the closest airport, etc. 5.5   6.7 0.8   0.4

I just happened to discover a good travel product 9.2   6.4 3.2   0.9

It suited the needs of accompanying travelers, such as my children 4.8   5.9 1.5   0.8

I have family members, relatives, acquaintances, friends at the destination 8.6 ◎ 23.0 6.4 ◎ 18.7

I had been there before and found that it was good 15.8 ○ 22.0 6.2   9.8

Accompanying travelers wanted to go there 20.2   20.0 10.6   10.1

I was interested in a particular sightseeing spot 14.3 ○ 20.0 4.1   4.6

It was a location I had wanted to go to from before 21.2   17.2 10.3   7.3

I was interested in a particular event, activity 5.4 ○ 11.3 3.0   4.4

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1   8.0 1.3   1.0

Was recommended by family members, acquaintances, friends 7.8   5.1 1.7   0.7

I felt like going after seeing the website of the travel bureau 2.3   2.2 0.2   0.7

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   0.8 0.2   ―

Was recommended by a travel agent 1.5   0.7 0.5   ―

City seems good 14.9 ◎ 26.5 1.8   3.1

Nature seems good 17.3   22.0 3.1   1.5

Seems safe 17.8   21.4 2.0   1.5

Climate seems good 18.0   20.7 3.0   1.9

Food seems good 18.8   18.2 3.4   ―

Hospitality seems good 6.0   10.2 0.5   1.1

Timing of the trip seems good (best season at that destination, etc.) 6.6   9.8 1.6   2.2

Prices seems cheap 19.4 × 6.4 3.6   0.6

Hotel I want to stay at seems good 4.4   6.2 1.6   1.3

Hygienic 4.8   4.3 0.1   ―

Other 8.6 10.5 6.7 7.6

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30

Reasons for considering USA West'12

Reason for deciding USA West'12

(%)

Page 58: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 58

USA West

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important USA West'12

All

destinations

/Total '12

USA West'12

(n=2513) (n=54)

Price is cheap for the content 52.5 ○ 58.2

Cheap 27.6 ○ 36.2

Content/Breakdown of the price indicated is clear 20.4 ◎ 33.6

There is a lot of free time 19.8 ○ 29.5

Includes spots I want to go to 22.3   18.2

Can pay by credit card 16.3   12.3

Can visit many tourist spots 13.7   12.0

Time stayed at destination is long 8.8   11.0

Discounts are available for early reservations 7.0   6.5

There is no city sightseeing 2.7   4.4

There is city sightseeing 13.4 ▲ 4.2

Discounts are available for children 1.7   2.2

It is an assuring airline 22.6 ◎ 41.3

It is a Japanese airline 6.8 ◎ 22.4

There are direct flights 16.0 ○ 21.6

It is a well-known airline 9.1 ◎ 20.8

Accumulate mileage with the airline used/affiliated 3.9 ○ 12.5

Is a flight that meets my schedule and connecting flights 7.6   10.5

Aircraft amenities (width of seats, etc.) are good 2.0 ○ 8.0

Departs from nearest airport 7.7   6.7

Is a Low-Cost Carrier 1.2   4.5

Aircraft equipment is good (new, clean) 2.1   4.1

Premium economy or business class or better 1.7   1.5

Is not a Low-Cost Carrier 0.6   ―

Hotel location is good 24.5 ○ 34.0

Transportation is provided to and from hotel 12.9 ◎ 23.5

Hotel is designated 15.6   17.3

Hotel ambiance is nice / Grade of notoriety is high 17.5   15.9

Hotel facilities and services are complete 11.0   12.4

Checkout time is late 1.3   2.6

Rooms suit my needs 5.3   1.5

Check-in time is early 1.1   1.1

Travel agency is very reliable 31.5 ▲ 26.5

Travel agency response is thorough 12.9 ◎ 23.0

Comes with guide 18.2   20.4

There are local staff who speak Japanese 12.5 ○ 17.8

Travel agency is familiar 11.0   15.8

Travel agency is well known 10.6   15.3

Travel agency has good ability to arrange and do good work 8.5   13.4

There is a backup desk at destinations 4.8   7.3

Travel agency is in a location easy to visit 4.1   4.1

Travel agency is highly specialized 5.1   3.1

All breakfasts provided 11.9 ▲ 6.8

Can make reservations right away 6.1   6.5

Possible to participate alone 2.7   4.8

All meals provided 12.3 ▲ 4.4

Can increase or decrease the number of nights 2.0   2.6

Comes with famous dishes 9.2 ▲ 2.6

Other 1.2   ―

Nothing in particular 3.6 5.1

Items considered important

Budg

et

and

conte

nt

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

0 20 40 60

Items considered important USA West'12(%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Page 59: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 59

USA West

●Degree of satisfaction▽ The overall degree of satisfaction was 96.4%. A look at each degree of satisfaction attribute shows that

"sightseeing / viewing" (95.7%) comprised the largest percentage and was followed by "sports / hands-on

activities" (93.7%) and "night life" (92.7%).

▽ Opinions and action after travel: "I became more fond of that country/area" (62.9%) comprised the largest

percentage and was followed by "I'd like to stay longer in that country/area" (60.6%). Intention to revisit/total

was 80.4%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

USA West'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=186) 96.4

(n=171) 95.7

(n=75) 93.7

(n=179) 83.9

(n=172) 90.7

(n=51) 83.9

(n=186) 87.2

(n=186) 86.2

(n=112) 92.7

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

12.6

9.9

22.1

18.0

7.9

26.0

27.1

13.8

0.5

0.9

8.7

1.4

2.4

6.9

5.9

0.5

7.4

7.9

13.7

5.9

8.0

6.878.9

59.0

61.1

76.0

72.7

61.8

83.8

83.1

85.2% 11.2

0.9 5.5

3.4

3.1

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I became more

fond of that

country/area

I'd like to stay

longer in that

country/area

I'd like to go to

a different area

in that

country/area

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I'd like to try

traveling more

deeply in the

same area

I'd like to try

more luxurious

travel in that

country/area

I collected

(would like to

collect)

information

about that

country/area

I made (would

like to make)

an album with

printed out

images

I wrote (would

like to write)

on a blog or

SNS

I made (would

like to make)

an album or

movies on a

PC or the web

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 57.0 42.5 46.7 46.5 36.7 26.0 17.2 20.9 13.6 10.9 7.2 9.4 74.0

USA West'12 186 62.9 60.6 54.1 46.6 40.2 37.3 29.3 25.9 13.8 11.9 9.2 6.5 80.4

0

20

40

60

80

USA West'12

All destinations/Total '12

(%)

Page 60: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

Canada / Alaska'12 (n=61)

Canada / Alaska'11 (n=72)

64.3

54.9

40.8

35.7

45.1

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

Canada / Alaska'12 (n=68) 12.5

Canada / Alaska'11 (n=78) 12.7

18.1 15.7 10.2

17.9

11.8

18.0

9.2

13.9

24.9

24.9

11.0

22.9

24.1

4.6

10.1

9.9

14.7%

0.8

3.8

1.7

0.7

12.7

9.6

8.9

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

Canada / Alaska '12 (n=68)

Canada / Alaska '11 (n=78)

10.9

4.0

9.6 2.8

21.3

27.7

20.2

12.9

11.9

19.5

11.0

9.9

10.1

8.1

6.5

7.1

18.3

20.7

30.5

6.8%

5.3

9.9

3.3

11.7

60

Canada / Alaska

●Profile▽ Sex and age: "male 50 yrs or older" (27.7%) comprised the largest percentage and was followed by "female 50

yrs or older" (20.7%).

▽ Incidence of first visit: 56.3%.

▽ Number of trips overseas thus far: average of 12.4 times.

●Travel Outline▽ Travel expenses: average of 293,000 yen.

▽ Incidence of package tour use: 64.3%.

▽ Number of days traveled: average of 12.5 days.

▽ Accompanying travelers: "married couple travel" (26.9%) comprised the largest percentage and was followed

by "travel alone" (24.8%).

▽ In terms of purposes of travel, "to enjoy nature" (49.4%) comprised the largest percentage and was followed by

"to visit famous sites and historic spots" (40.3%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (48.1%) comprised the largest

percentage and was followed by "famous dishes" (34.0%).

▽ Total expenditures at destination: average of 351,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

Canada / Alaska '12 (n=68)

Canada / Alaska '11 (n=78) 63.2

56.3

45.7%

36.8

43.7

54.3

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

Canada / Alaska '12 (n=68) 12.4

Canada / Alaska '11 (n=78) 11.7

4.6

2.6

15.0

15.0

17.5

20.1

15.5

10.7

7.5

20.6

55.5

52.8

46.4

4.9% 11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

Canada / Alaska'12 (n=61) 29.3

Canada / Alaska'11 (n=72) 27.0

Average

(tens of

1000s of

yen)

26.6 17.6

10.0

11.9

9.3

14.7

14.6

16.6

24.5

6.8

17.6

26.7

5.5

17.1-

-

17.1%

7.1

6.5 19.9 30.1

Page 61: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 61

Canada / Alaska

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

All

destinations/

Total '12

Canada /

Alaska

'12

(n=5076) (n=68)

Married couple travel 25.6 26.9

Family travel (with children) 13.9 8.4

Travel alone 13.1 24.8

With friends (3 or more) 12.0 6.8

With friend (alone) 11.6 6.2

Family travel (with parents) 6.7 8.3

Couple travel 4.8 4.1

Honeymoon 3.5 2.3

Family travel (3 generations) 2.6 4.8

Other 6.1 7.3

0 10 20 30

All destinations/Total '12 Canada / Alaska'12

(%)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

Canada / Alaska'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

Canada /

Alaska

'12 61 10.9 15.2 4.0 15.1 4.2 5.8 44.9 ― 19.1 35.1

'11 72 8.1 18.9 12.9 23.3 13.9 9.3 11.1 2.5 15.0 14.4

(%)

Average

(in 10s of 1000s of yen)

Canada / Alaska'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

Canada /

Alaska

'12 61 7.1 2.8 11.2 11.9 19.8 26.3 20.9 ― 5.6 8.2

'11 72 3.6 4.3 15.7 18.8 20.6 21.5 12.9 2.5 5.6 4.5

'12 61 14.7 4.8 26.2 12.3 23.9 12.5 5.4 ― 2.4 2.9

'11 72 7.7 6.5 27.5 15.3 22.2 11.7 7.7 1.4 2.6 3.5

'12 61 19.1 3.9 14.0 13.7 17.6 24.8 7.0 ― 2.6 3.9

'11 72 20.8 5.5 10.0 20.8 16.5 16.7 8.2 1.4 2.7 3.1Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

Canada /

Alaska

'12

(n=5076) (n=68)

1 To enjoy nature 20.7 49.4

2 To visit famous sites and historic spots 49.6 40.3

3 To relax and rest 32.5 31.5

4 To shop 46.0 31.2

5 To eat good food 50.3 31.1

6 To escape from the routine 25.0 26.2

7 To see Japanese friends and acquaintances who live there 7.2 21.7

8 To see stimulation 11.4 20.5

9 To create memories 23.2 20.4

10 To broaden my horizons/perspective 16.9 19.9

11 Just to try getting to a foreign country 15.3 14.9

12 In expectation of interactions and new encounters with local people 10.0 14.5

13 To experience a different culture 20.9 13.8

14 To improve my language ability 4.5 13.5

15 To have a look at Japan from overseas 5.0 12.0

16 To view art 14.1 11.4

17 For my children 6.3 9.7

18 To experience places off the beaten track / adventures 4.7 7.1

19 For my parents 3.1 7.0

20 To engage in sports 7.7 5.6

21 To enjoy a concert / musical performance 2.8 5.4

22 To stay at luxury hotels 9.8 4.9

23 To visit a place that I live at before 1.6 4.5

24 To do a home-stay / study abroad 0.9 3.8

25 To view a sport event 1.7 3.0

25 To visit a place that is in my memories 3.3 3.0

27 To get a better grounding in hobbies and studies pursued 2.1 1.7

28 To tour locations of filming 2.2 1.5

28 Working holiday 0.2 1.5

30 To benefit my career opportunities 0.7 0.8

31 Beauty treatments and massages 15.2 ―

31 To see an event held during a particular time (carnival in Rio, etc.) 1.5 ―

31 To attend a wedding ceremony 1.3 ―

Other 5.5 2.4

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

Canada / Alaska'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=39) (n=68) (n=68)

1 City sightseeing / Tour to surrounding area 48.1 26.4 18.8

2 Famous dishes 34.0 ― 8.3

3 Visit famous and historic places 31.2 12.3 9.0

4 Pleasure cruise 14.6 4.6 7.8

5 Shopping tour 11.6 2.3 2.7

6 Night tour 9.8 2.1 5.0

7 Island tour 8.0 4.0 4.0

7 Art museums and historic museums 8.0 ― 14.1

9 Theme park 7.6 4.4 4.5

10 Ethnic cultural experiences 5.2 ― 1.2

11 Other sports 4.2 ― ―

12 Dinner cruise 4.0 ― ―

12 Viewing of theater, musicals, concert, shows, etc. 4.0 5.3 3.3

14 Trains 3.6 2.5 3.3

15 Outdoor (fishing, climbing, etc.) 3.5 ― 1.7

16 Aquariums/zoos 2.6 ― 9.7

17 Beauty treatments, spa, massage, hot springs 2.1 1.5 1.2

18 Sports viewing 1.6 0.9 4.1

19 Golfing 1.5 ― 3.4

19 Other marine sports 1.5 ― ―

19 Instruction 1.5 ― ―

22 To tour locations of filming ― 1.4 0.8

22 Diving and snorkeling ― ― ―

22 Skiing and snowboarding ― ― 0.8

22 Riding (horseback, rafting, etc.) ― ― ―

22 Safari jungle tour ― ― ―

22 Other event viewing ― ― 1.2

22 Gambling ― ― 1.2

22 Car rental ― 3.3 4.6

Other 2.1 0.9 ―

Nothing 4.4 53.0 45.5

Don't know or don't remember 2.1 4.8 2.3

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation23.2

Page 62: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 62

Canada / Alaska

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 5.6 months prior to departure, "when started

considering" was given an average of 3.7 months prior to departure, and "when booked" was given an average of 2.7 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (73.5%) comprised

the largest percentage and was followed by "travel agency pamphlets" (25.3%) and "travel agency counters" (17.6%).

▽ In terms of means of inquiry, "web / e-mail" (50.0%) comprised the largest percentage and was followed by "by telephone" (21.3%) and

"visiting" (16.6%).

▽ In terms of means of booking, "web / e-mail" (59.6%) comprised the largest percentage and was followed by "visiting" (17.6%) and "by

telephone" (10.4%).

▽ A look at the destinations simultaneously considered by those who considered Canada / Alaska shows that "Oceania" (21.8%) comprised the

largest percentage, followed by "USA east" (18.3%). In terms of actual destinations visited, "Canada / Alaska" (47.6%) comprised the largest

percentage, followed by "USA east" (9.4%).

▽ Among the responses given as the reasons for considering, "nature seems good" (39.5%) comprised the highest percentage by far, followed by

"suited my date of departure, date of return, day of the week, travel period, etc." (24.9%). Among the responses given as the reason for

deciding, "nature seems good" (21.9%) comprised the largest percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "it is an assuring airline" (39.5%) comprised the

largest percentage and followed by "comes with guide" (37.8%).

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

Canada /

Alaska'12

Canada /

Alaska'11

When first thought of traveling 61 22.5 17.7 28.2 13.9 11.0 ― 2.1 2.0 2.6 4.5 5.6 5.4

When started considering 61 10.6 13.0 33.7 18.1 12.2 5.6 1.0 3.0 2.6 3.1 3.7 3.4

When booked 61 5.0 10.3 25.0 21.6 19.8 9.3 3.4 3.0 2.6 2.4 2.7 2.5

Average (months prior)0

10

20

30

40

50

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Tra

vel a

gency

pam

phle

ts

Tra

vel a

gency

counte

rs

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

New

spap

er

ads

Inte

rnet

(sm

artp

hone, e

tc.)

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

Mobi

le s

ites

Fre

e fly

ers

and

flyers

in

new

spap

ers

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Acqu

ainta

nces

at t

rave

l

agencie

s

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

TV

pro

gram

s an

d com

merc

ials

Seik

yo p

amph

lets

and

counte

rs

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 31.3 14.8 10.9 18.5 9.8 4.7 4.4 11.3 1.2 1.8 3.5 2.2 1.2 1.4 0.2 2.3 0.5 1.1 3.5

Canada / Alaska'12 61 73.5 25.3 17.6 12.4 12.4 10.5 9.6 7.5 5.8 3.3 3.2 2.3 2.3 2.3 2.3 1.3 1.3 0.9 ― 3.9

0

20

40

60

80

100

Canada / Alaska'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 24.3 18.9 1.0 1.2 13.0 3.5

Canada / Alaska'12 61 50.0 21.3 16.6 0.9 4.5 14.4 10.5

0

25

50

75

Canada / Alaska'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 21.7 15.5 0.7 1.7 0.9 2.4

Canada / Alaska'12 61 59.6 17.6 10.4 ― 6.1 2.8 9.5

0

25

50

75

Canada / Alaska'12

All destinations/Total '12

(%)

Page 63: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Sample

100.0 21.8 18.3 16.9 16.3 14.2 13.2 11.4 11.1 10.7 9.1 8.7 8.4 7.1 6.7 6.2 6.1 5.8 5.8 5.4

( 128 ) ( 28 ) ( 23 ) ( 22 ) ( 21 ) ( 18 ) ( 17 ) ( 15 ) ( 14 ) ( 14 ) ( 12 ) ( 11 ) ( 11 ) ( 9 ) ( 9 ) ( 8 ) ( 8 ) ( 7 ) ( 7 ) ( 7 )

47.6 8.1 9.4 2.3 8.0 8.5 3.6 4.0 2.7 3.2 2.3 0.7 2.1 ― 1.6 1.1 2.7 0.8 ― *

( 61 ) ( 10 ) ( 12 ) ( 3 ) ( 10 ) ( 11 ) ( 5 ) ( 5 ) ( 3 ) ( 4 ) ( 3 ) ( 1 ) ( 3 ) ( 0 ) ( 2 ) ( 1 ) ( 3 ) ( 1 ) ( 0 ) *

128 47.7 35.7 52.2 13.6 47.6 61.1 29.4 33.3 21.4 28.6 25.0 9.1 27.3 ― 22.2 12.5 37.5 14.3 ― *

Korea Turkey

Hawaii

(other

than

Oahu)

HokkaidoSpainUSA

SouthSaipan Guam

Other

nations in

west

Europe

GermanyHawaii

(Oahu)

Countries

of

eastern

Europe

USA

West

Countries

of

northern

Europe

Italy FranceCanada

/ AlaskaOceania USA East UK

128

Destinations simultaneously

considered by those who considered

the Canada / Alaska

Destinations actually visited by those

who considered the Canada / Alaska128

Rate of actual visit to country /

area considered

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the Canada / Alaska

Destinations actually visited by those who considered the Canada / Alaska

(%)

63

Canada / Alaska

Of the 128 respondents who considered Canada / Alaska

・those who actually visited Canada / those who considered Canada = 58 / 121

・those who actually visited Alaska / those who considered Alaska = 4 / 17

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† Of those who considered Canada or Alaska as destinations, those who actually visited either area were counted in "Destinations actually visited."

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† "*": No items applicable.

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering Canada / Alaska'12Reason for deciding Canada / Alaska'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

Canada /

Alaska'12

All

destinations/

Total '12

Canada /

Alaska'12

(n=4243) (n=61) (n=4243) (n=61)

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0 ▲ 24.9 11.0   14.1

Suited my budget 27.6 × 16.2 8.8 ▲ 2.9

I just happened to discover a good travel product 9.2 ○ 15.4 3.2   2.8

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8   8.5 2.2   1.7

Suited my flying time or flight from the closest airport, etc. 5.5   3.8 0.8   ―

Because I wanted to earn miles 3.4   3.4 0.5   ―

It suited the needs of accompanying travelers, such as my children 4.8   ― 1.5   ―

Accompanying travelers wanted to go there 20.2   20.5 10.6   6.9

It was a location I had wanted to go to from before 21.2   18.1 10.3   11.9

I was interested in a particular sightseeing spot 14.3   14.7 4.1   2.4

I have family members, relatives, acquaintances, friends at the destination 8.6 ○ 13.7 6.4 ○ 13.3

Was recommended by family members, acquaintances, friends 7.8   10.7 1.7   ―

I had been there before and found that it was good 15.8 ▲ 7.1 6.2   2.3

Was recommended by a travel agent 1.5   4.6 0.5   ―

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1   4.6 1.3   ―

I felt like going after seeing the website of the travel bureau 2.3   3.4 0.2   ―

I was interested in a particular event, activity 5.4   3.3 3.0   3.3

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   ― 0.2   ―

Nature seems good 17.3 ◎ 39.5 3.1 ◎ 21.9

Seems safe 17.8   18.4 2.0   5.0

City seems good 14.9   17.8 1.8   1.4

Climate seems good 18.0   13.9 3.0   1.4

Food seems good 18.8 ▲ 10.9 3.4   0.9

Timing of the trip seems good (best season at that destination, etc.) 6.6   10.4 1.6   1.4

Hospitality seems good 6.0   6.3 0.5   1.7

Hygienic 4.8   5.4 0.1   ―

Hotel I want to stay at seems good 4.4   3.4 1.6   ―

Prices seems cheap 19.4 × 2.3 3.6   0.9

Other 8.6 4.6 6.7 3.7

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40

Reasons for considering Canada / Alaska'12

Reason for deciding Canada / Alaska'12

(%)

Page 64: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 64

Canada / Alaska

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important Canada / Alaska'12

All

destinations

/Total '12

Canada /

Alaska'12

(n=2513) (n=39)

Cheap 27.6   27.3

Includes spots I want to go to 22.3   24.9

Price is cheap for the content 52.5 × 24.7

Can pay by credit card 16.3   19.3

There is city sightseeing 13.4 ○ 18.5

Content/Breakdown of the price indicated is clear 20.4 ▲ 15.2

There is a lot of free time 19.8 ▲ 14.1

Can visit many tourist spots 13.7   13.7

Time stayed at destination is long 8.8 ▲ 3.6

Discounts are available for children 1.7   ―

Discounts are available for early reservations 7.0 ▲ ―

There is no city sightseeing 2.7   ―

It is an assuring airline 22.6 ◎ 39.5

There are direct flights 16.0 ○ 23.0

Is a flight that meets my schedule and connecting flights 7.6   10.4

It is a Japanese airline 6.8   7.3

It is a well-known airline 9.1   6.1

Accumulate mileage with the airline used/affiliated 3.9   5.2

Aircraft equipment is good (new, clean) 2.1   2.6

Aircraft amenities (width of seats, etc.) are good 2.0   2.6

Is not a Low-Cost Carrier 0.6   1.6

Is a Low-Cost Carrier 1.2   1.5

Departs from nearest airport 7.7 ▲ ―

Premium economy or business class or better 1.7   ―

Hotel is designated 15.6 ○ 23.6

Hotel location is good 24.5   21.1

Hotel ambiance is nice / Grade of notoriety is high 17.5   17.7

Transportation is provided to and from hotel 12.9   11.6

Hotel facilities and services are complete 11.0   7.0

Rooms suit my needs 5.3   7.0

Checkout time is late 1.3   2.6

Check-in time is early 1.1   2.6

Comes with guide 18.2 ◎ 37.8

Travel agency is very reliable 31.5   30.7

Travel agency response is thorough 12.9   10.7

Travel agency has good ability to arrange and do good work 8.5   10.7

Travel agency is familiar 11.0   10.2

There are local staff who speak Japanese 12.5 ▲ 4.3

Travel agency is well known 10.6 ▲ 4.2

There is a backup desk at destinations 4.8   3.5

Travel agency is in a location easy to visit 4.1   1.5

Travel agency is highly specialized 5.1 ▲ ―

All meals provided 12.3   16.0

All breakfasts provided 11.9   15.7

Can make reservations right away 6.1   8.0

Comes with famous dishes 9.2   5.7

Possible to participate alone 2.7   4.4

Can increase or decrease the number of nights 2.0   ―

Other 1.2   4.2

Nothing in particular 3.6 3.6

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

Budg

et

and

conte

nt

Items considered important

0 10 20 30 40 50

Items considered important Canada / Alaska'12(%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Page 65: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 65

Canada / Alaska

●Degree of satisfaction▽ The overall degree of satisfaction was 98.7%. A look at each degree of satisfaction attribute shows that

"sightseeing / viewing" (95.7%) comprised the largest percentage and was followed by "safety / hygiene"

(92.0%) and "local hospitality" (85.5%).

▽ Opinions and action after travel: "I became more fond of that country/area" (64.7%) comprised the largest

percentage and was followed by "I recommended (would like to recommend) to others that country/area"

(55.7%). Intention to revisit/total was 70.6%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

Canada / Alaska'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=62) 98.7

(n=62) 95.7

(n=22) 84.2

(n=58) 78.3

(n=57) 72.0

(n=13) 67.7

(n=62) 85.5

(n=62) 92.0

(n=32) 84.7

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

9.4

13.8

26.1

23.8

11.3

24.6

17.6

34.8

-

-

11.3

8.0

4.6

10.2

-

10.5

20.0

27.7

4.3

15.349.9

74.4

60.9

56.5

48.2

52.1

70.4

86.3

91.4% 7.3

0.9

-

7.1

15.8

4.3

1.3

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I became more

fond of that

country/area

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to stay

longer in that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I'd like to go to

a different area

in that

country/area

I made (would

like to make)

an album with

printed out

images

I'd like to try

traveling more

deeply in the

same area

I collected

(would like to

collect)

information

about that

country/area

I'd like to try

more luxurious

travel in that

country/area

I made (would

like to make)

an album or

movies on a

PC or the web

I wrote (would

like to write)

on a blog or

SNS

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 57.0 46.5 42.5 36.7 46.7 13.6 26.0 20.9 17.2 7.2 10.9 9.4 74.0

Canada / Alaska'12 62 64.7 55.7 47.8 41.2 36.3 28.9 18.9 13.2 12.4 12.0 7.4 6.0 70.6

0

20

40

60

80

Canada / Alaska'12

All destinations/Total '12

(%)

Page 66: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

Hawaii (Oahu)'12 (n=392)

Hawaii (Oahu)'11 (n=384)

61.7

64.9

40.8

38.3

35.1

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

Hawaii (Oahu)'12 (n=459) 7.5

Hawaii (Oahu)'11 (n=453) 7.3

18.1 15.7 10.2

30.1

11.8

24.1

23.4

13.9

15.6

14.0

11.0

9.2

8.6

4.614.7%

0.2

1.3

2.9

3.4

17.9

17.8

26.4 3.7

1.4

66

Hawaii (Oahu)

●Profile▽ Sex and age: "male 50 yrs or older" (18.4%) comprised the largest percentage and was followed by "male 40-

49 yrs" (18.2%).

▽ Incidence of first visit: 27.7%.

▽ Number of trips overseas thus far: average of 14.2 times.

●Travel Outline▽ Travel expenses: average of 201,000 yen.

▽ Incidence of package tour use: 61.7%.

▽ Number of days traveled: average of 7.5 days.

▽ Accompanying travelers: "married couple travel" (26.8%) comprised the largest percentage and was followed

by "Family travel (with children)" (21.8%).

▽ In terms of purposes of travel, "to shop" (65.7%) comprised the largest percentage and was followed by "to

relax and rest" (64.0%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (15.1%) comprised the largest

percentage and was followed by "to visit famous sites and historic spots" (5.4%).

▽ Total expenditures at destination: average of 349,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

Hawaii (Oahu) '12 (n=459)

Hawaii (Oahu) '11 (n=453)

3.7

5.0

12.3

12.6

18.2

12.4

21.3

18.4

20.4

12.9

8.9

9.8

11.0

13.8

13.8

8.1

10.2

9.7

18.3

14.5

16.3

6.8% 9.9 11.7

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

Hawaii (Oahu) '12 (n=459)

Hawaii (Oahu) '11 (n=453) 28.0

27.7

45.7%

72.0

72.3

54.3

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

Hawaii (Oahu) '12 (n=459) 14.2

Hawaii (Oahu) '11 (n=453) 13.7

6.2

6.0

10.6

9.3

17.5

12.7

18.4

10.7

10.1

13.4

55.5

60.4

52.9

4.9% 11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

Hawaii (Oahu)'12 (n=392) 20.1

Hawaii (Oahu)'11 (n=384) 20.1

Average

(tens of

1000s of

yen)

26.6 17.6

21.0

11.9

20.3

19.3

14.6

22.5

28.2

6.8

8.5

10.9

5.5

6.41.0

5.5

17.1%

13.1

12.0 23.1 7.9

Page 67: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

All

destinations/

Total '12

Hawaii (Oahu)

'12

(n=5076) (n=459)

Married couple travel 25.6 26.8

Family travel (with children) 13.9 21.8

Travel alone 13.1 4.0

With friends (3 or more) 12.0 7.3

With friend (alone) 11.6 5.0

Family travel (with parents) 6.7 8.1

Couple travel 4.8 5.4

Honeymoon 3.5 8.4

Family travel (3 generations) 2.6 7.5

Other 6.1 5.8

0 10 20 30

All destinations/Total '12 Hawaii (Oahu)'12

(%)

67

Hawaii (Oahu)

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

Hawaii (Oahu)'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

Hawaii (Oahu)

'12 392 4.1 5.9 5.0 13.4 9.1 13.7 48.2 0.5 19.1 34.9

'11 384 4.1 9.5 4.9 20.9 12.9 12.6 34.8 0.2 15.0 26.1

(%)

Average

(in 10s of 1000s of yen)

Hawaii (Oahu)'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

Hawaii (Oahu)

'12 392 2.7 1.8 4.5 9.3 14.2 25.6 41.4 0.5 5.6 13.1

'11 384 0.8 1.2 5.6 8.8 13.1 28.7 41.6 0.2 5.6 11.4

'12 392 1.2 1.5 13.9 18.5 24.7 25.0 14.7 0.5 2.4 4.6

'11 384 1.0 1.7 14.0 16.2 30.3 25.7 10.7 0.4 2.6 4.3

'12 392 10.9 4.2 18.8 18.9 16.9 18.0 11.6 0.7 2.6 3.6

'11 384 16.2 4.9 14.6 16.4 17.4 20.9 9.0 0.6 2.7 3.6Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

Hawaii

(Oahu)

'12

(n=5076) (n=459)

1 To shop 46.0 65.7

2 To relax and rest 32.5 64.0

3 To eat good food 50.3 53.3

4 To escape from the routine 25.0 37.7

5 To enjoy nature 20.7 35.7

6 To create memories 23.2 31.5

7 To visit famous sites and historic spots 49.6 25.1

8 To engage in sports 7.7 19.3

9 To stay at luxury hotels 9.8 16.9

10 For my children 6.3 13.8

11 Just to try getting to a foreign country 15.3 13.2

12 To see stimulation 11.4 10.5

13 To experience a different culture 20.9 9.6

13 To broaden my horizons/perspective 16.9 9.6

15 Beauty treatments and massages 15.2 8.4

16 In expectation of interactions and new encounters with local people 10.0 8.1

17 For my parents 3.1 6.3

18 To experience places off the beaten track / adventures 4.7 6.1

18 To visit a place that is in my memories 3.3 6.1

20 To attend a wedding ceremony 1.3 5.0

21 To see Japanese friends and acquaintances who live there 7.2 4.4

22 To improve my language ability 4.5 3.2

23 To have a look at Japan from overseas 5.0 3.0

24 To view art 14.1 2.7

25 To get a better grounding in hobbies and studies pursued 2.1 2.3

26 To see an event held during a particular time (carnival in Rio, etc.) 1.5 1.7

27 To view a sport event 1.7 1.5

27 To tour locations of filming 2.2 1.5

29 To enjoy a concert / musical performance 2.8 1.2

30 To visit a place that I live at before 1.6 0.7

31 To benefit my career opportunities 0.7 0.6

32 To do a home-stay / study abroad 0.9 0.4

33 Working holiday 0.2 ―

Other 5.5 3.9

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

Hawaii (Oahu)'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=242) (n=459) (n=459)

1 City sightseeing / Tour to surrounding area 15.1 20.6 12.6

2 Visit famous and historic places 5.4 5.9 6.2

3 Dinner cruise 5.3 7.1 3.2

4 Pleasure cruise 4.9 5.5 7.0

5 Island tour 4.7 3.9 3.9

6 Famous dishes 4.3 4.4 12.5

7 Shopping tour 3.9 4.7 3.5

8 Aquariums/zoos 3.0 2.2 5.4

9 Viewing of theater, musicals, concert, shows, etc. 1.6 3.9 3.6

10 Theme park 1.4 2.1 2.0

11 Other sports 0.7 1.6 0.5

12 Night tour 0.6 1.9 2.3

13 Golfing 0.4 4.2 5.3

13 Ethnic cultural experiences 0.4 1.2 1.2

15 To tour locations of filming 0.3 2.0 1.7

16 Art museums and historic museums 0.2 0.1 1.7

16 Diving and snorkeling 0.2 5.5 7.0

18 Beauty treatments, spa, massage, hot springs ― 4.6 7.4

18 Other marine sports ― 3.3 5.3

18 Skiing and snowboarding ― ― 0.5

18 Outdoor (fishing, climbing, etc.) ― 0.6 3.3

18 Riding (horseback, rafting, etc.) ― 2.7 3.6

18 Safari jungle tour ― 0.6 1.0

18 Sports viewing ― 0.3 0.2

18 Other event viewing ― 0.7 1.0

18 Gambling ― ― 0.3

18 Instruction ― 0.5 ―

18 Trains ― 0.5 ―

18 Car rental ― 16.5 3.7

Other ― 2.8 1.9

Nothing 2.9 38.1 43.2

Don't know or don't remember 0.5 1.6 2.6

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation72.5

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 68

Hawaii (Oahu)

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 5.9 months prior to departure, "when started

considering" was given an average of 4.1 months prior to departure, and "when booked" was given an average of 3.3 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (80.9%) comprised

the largest percentage and was followed by "travel agency pamphlets" (34.7%) and "Guidebook-style magazines such as "Rurubu Hawaii,"

etc." (26.2%).

▽ In terms of means of inquiry, "web / e-mail" (54.8%) comprised the largest percentage and was followed by "by telephone" (31.3%) and

"visiting" (24.2%).

▽ In terms of means of booking, "web / e-mail" (59.0%) comprised the largest percentage and was followed by "visiting" (28.2%) and "by

telephone" (18.0%).

▽ A look at the destinations simultaneously considered by those who considered Hawaii (Oahu) shows that "Hawaii (other than Oahu)" (29.2%)

comprised the largest percentage, followed by "Guam" (23.6%). In terms of actual destinations visited, "Hawaii (Oahu)" (69.8%) comprised the

largest percentage, followed by "Guam" (9.1%) and "Hawaii (other than Oahu)" (8.6%).

▽ Among the responses given as the reasons for considering, "climate seems good" (39.8%) comprised the largest percentage, followed by

"nature seems good" (30.9%). Among the responses given as the reason for deciding, "I had been there before and found that it was good"

(14.2%) comprised the largest percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "hotel location is good" (45.2%) comprised the largest

percentage and followed by "price is cheap for the content" (44.4%).

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

Hawaii

(Oahu)'12

Hawaii

(Oahu)'11

When first thought of traveling 392 27.2 20.9 26.4 10.8 8.6 1.8 1.1 0.2 3.0 4.5 5.9 5.3

When started considering 392 13.0 19.1 31.9 15.2 14.1 2.1 2.0 0.7 2.1 3.1 4.1 3.8

When booked 392 10.3 10.5 30.3 18.6 19.1 4.5 3.7 0.7 2.5 2.4 3.3 3.1

Average (months prior)0

10

20

30

40

50

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Tra

vel a

gency

pam

phle

ts

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

Tra

vel a

gency

counte

rs

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

Inte

rnet

(sm

artp

hone, e

tc.)

TV

pro

gram

s an

d com

merc

ials

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

Acqu

ainta

nces

at t

rave

l

agencie

s

New

spap

er

ads

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Fre

e fly

ers

and

flyers

in

new

spap

ers

Mobi

le s

ites

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Seik

yo p

amph

lets

and

counte

rs

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 31.3 11.3 14.8 18.5 9.8 10.9 3.5 4.4 2.3 2.2 1.4 4.7 1.2 1.8 1.2 0.2 0.5 1.1 3.5

Hawaii (Oahu)'12 392 80.9 34.7 26.2 22.0 19.4 9.2 8.2 6.1 5.3 4.0 3.7 3.1 3.0 2.1 1.0 0.7 0.2 0.2 1.4 2.7

0

20

40

60

80

100

Hawaii (Oahu)'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 24.3 18.9 1.0 1.2 13.0 3.5

Hawaii (Oahu)'12 392 54.8 31.3 24.2 0.9 0.6 9.9 2.4

0

25

50

75

Hawaii (Oahu)'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 21.7 15.5 0.7 1.7 0.9 2.4

Hawaii (Oahu)'12 392 59.0 28.2 18.0 0.4 0.8 0.6 1.4

0

25

50

75

Hawaii (Oahu)'12

All destinations/Total '12

(%)

Page 69: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 69

Hawaii (Oahu)

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† "*": No items applicable.

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering Hawaii (Oahu)'12Reason for deciding Hawaii (Oahu)'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

Hawaii

(Oahu)'12

All

destinations/

Total '12

Hawaii

(Oahu)'12

(n=4243) (n=392) (n=4243) (n=392)

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0 ▲ 23.7 11.0   7.3

Suited my budget 27.6 ▲ 20.4 8.8   6.1

It suited the needs of accompanying travelers, such as my children 4.8 ○ 9.9 1.5   2.9

I just happened to discover a good travel product 9.2   6.5 3.2   1.5

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8   6.1 2.2   2.2

Suited my flying time or flight from the closest airport, etc. 5.5   4.8 0.8   1.0

Because I wanted to earn miles 3.4   4.5 0.5   0.4

I had been there before and found that it was good 15.8 ○ 24.6 6.2 ○ 14.2

Accompanying travelers wanted to go there 20.2   23.9 10.6   13.3

It was a location I had wanted to go to from before 21.2 ▲ 13.3 10.3   7.7

Was recommended by family members, acquaintances, friends 7.8   9.4 1.7   2.6

I was interested in a particular event, activity 5.4   7.3 3.0   3.9

I was interested in a particular sightseeing spot 14.3 ▲ 7.1 4.1   2.0

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1   6.9 1.3   1.0

I have family members, relatives, acquaintances, friends at the destination 8.6 ▲ 3.3 6.4   1.8

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   2.5 0.2   0.4

I felt like going after seeing the website of the travel bureau 2.3   1.7 0.2   0.4

Was recommended by a travel agent 1.5   1.6 0.5   0.8

Climate seems good 18.0 ◎ 39.8 3.0 ○ 9.5

Nature seems good 17.3 ◎ 30.9 3.1   4.3

Seems safe 17.8 ○ 24.8 2.0   1.9

City seems good 14.9   17.2 1.8   2.2

Food seems good 18.8   15.9 3.4   ―

Hospitality seems good 6.0   10.3 0.5   0.7

Hotel I want to stay at seems good 4.4 ○ 9.8 1.6   4.3

Timing of the trip seems good (best season at that destination, etc.) 6.6   8.8 1.6   0.7

Prices seems cheap 19.4 × 7.1 3.6   0.2

Hygienic 4.8   6.1 0.1   0.2

Other 8.6 8.9 6.7 6.5

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40 50

Reasons for considering Hawaii (Oahu)'12

Reason for deciding Hawaii (Oahu)'12

(%)

Sample

100.0 29.2 23.6 12.7 11.4 6.6 5.9 4.9 4.9 4.9 4.8 4.5 4.3 4.2 3.8 3.5 3.4 3.4 3.1 2.9

( 562 ) ( 164 ) ( 133 ) ( 72 ) ( 64 ) ( 37 ) ( 33 ) ( 28 ) ( 28 ) ( 28 ) ( 27 ) ( 25 ) ( 24 ) ( 24 ) ( 21 ) ( 19 ) ( 19 ) ( 19 ) ( 17 ) ( 17 )

69.8 8.6 9.1 1.5 1.9 3.0 0.7 1.2 1.2 1.2 * 0.6 1.8 * 0.8 0.8 0.8 0.7 ― 0.3

( 392 ) ( 48 ) ( 51 ) ( 8 ) ( 11 ) ( 17 ) ( 4 ) ( 7 ) ( 7 ) ( 7 ) * ( 4 ) ( 10 ) * ( 4 ) ( 4 ) ( 5 ) ( 4 ) ( 0 ) ( 2 )

562 69.8 29.3 38.3 11.1 17.2 45.9 12.1 25.0 25.0 25.0 * 16.0 41.7 * 19.0 21.1 26.3 21.1 ― 11.8

UK USA East TahitiNew

CaledoniaItaly Hokkaido Phuket KoreaTaiwan Singapore Okinawa FranceOceania

USA

WestBali

Hong

Kong

/ Macau

Hawaii

(Oahu)

Hawaii

(other

than

Oahu)

Guam Saipan

562

Destinations simultaneously

considered by those who

considered the Hawaii (Oahu)

Destinations actually visited by

those who considered the Hawaii

(Oahu)

562

Rate of actual visit to country /

area considered

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the Hawaii (Oahu)

Destinations actually visited by those who considered the Hawaii (Oahu)

(%)

Page 70: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 70

Hawaii (Oahu)

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important Hawaii (Oahu)'12

All

destinations

/Total '12

Hawaii

(Oahu)'12

(n=2513) (n=242)

Price is cheap for the content 52.5 ▲ 44.4

There is a lot of free time 19.8 ○ 27.0

Cheap 27.6   24.1

Content/Breakdown of the price indicated is clear 20.4   21.6

Can pay by credit card 16.3   20.4

Discounts are available for early reservations 7.0 ○ 14.9

Time stayed at destination is long 8.8   9.6

Includes spots I want to go to 22.3 × 5.9

Can visit many tourist spots 13.7 ▲ 4.3

Discounts are available for children 1.7   3.9

There is city sightseeing 13.4 ▲ 3.6

There is no city sightseeing 2.7   3.5

It is an assuring airline 22.6 ◎ 36.9

There are direct flights 16.0 ○ 22.8

It is a well-known airline 9.1 ○ 14.9

It is a Japanese airline 6.8 ○ 13.5

Departs from nearest airport 7.7   9.3

Is a flight that meets my schedule and connecting flights 7.6   6.8

Accumulate mileage with the airline used/affiliated 3.9   6.2

Aircraft equipment is good (new, clean) 2.1   3.5

Aircraft amenities (width of seats, etc.) are good 2.0   3.5

Premium economy or business class or better 1.7   2.9

Is not a Low-Cost Carrier 0.6   1.7

Is a Low-Cost Carrier 1.2   ―

Hotel location is good 24.5 ◎ 45.2

Hotel ambiance is nice / Grade of notoriety is high 17.5 ○ 26.8

Hotel is designated 15.6   19.9

Transportation is provided to and from hotel 12.9 ○ 19.1

Hotel facilities and services are complete 11.0 ○ 18.9

Rooms suit my needs 5.3 ○ 11.9

Check-in time is early 1.1   5.2

Checkout time is late 1.3   2.9

Travel agency is very reliable 31.5 ○ 39.5

There are local staff who speak Japanese 12.5 ○ 20.2

Travel agency response is thorough 12.9 ○ 18.0

There is a backup desk at destinations 4.8 ◎ 15.6

Travel agency is well known 10.6   13.6

Travel agency is familiar 11.0   13.6

Travel agency has good ability to arrange and do good work 8.5   9.9

Travel agency is in a location easy to visit 4.1   8.6

Travel agency is highly specialized 5.1   4.8

Comes with guide 18.2 × 1.9

All breakfasts provided 11.9   8.6

Can make reservations right away 6.1   5.5

Can increase or decrease the number of nights 2.0   2.8

All meals provided 12.3 × 1.3

Possible to participate alone 2.7   1.0

Comes with famous dishes 9.2 ▲ 0.6

Other 1.2   1.3

Nothing in particular 3.6 3.3

Items considered important

Budg

et

and

conte

nt

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

0 10 20 30 40 50

Items considered important Hawaii (Oahu)'12(%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Page 71: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 71

Hawaii (Oahu)

●Degree of satisfaction▽ The overall degree of satisfaction was 94.8%. A look at each degree of satisfaction attribute shows that

"sightseeing / viewing" (94.4%) comprised the largest percentage and was followed by "sports / hands-on

activities" (92.3%) and "safety / hygiene" (91.8%).

▽ Opinions and action after travel: "I'd like to stay longer in that country/area" (73.6%) comprised the largest

percentage and was followed by "I became more fond of that country/area" (67.1%). Intention to revisit/total

was 83.6%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

Hawaii (Oahu)'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=431) 94.8

(n=405) 94.4

(n=256) 92.3

(n=423) 84.9

(n=412) 91.1

(n=178) 88.3

(n=431) 88.7

(n=431) 91.8

(n=280) 91.2

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

12.1

14.2

17.6

11.6

12.2

16.8

17.1

12.9

1.6

1.2

1.2

5.1

2.6

2.3

5.0

2.8

2.0

6.5

10.1

6.3

9.4

6.3

78.3

74.7

71.9

76.1

79.5

67.3

78.1

82.3

85.3% 9.6

6.8

5.3

4.4

3.6

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I'd like to stay

longer in that

country/area

I became more

fond of that

country/area

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to go to

a different area

in that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I'd like to try

traveling more

deeply in the

same area

I'd like to try

more luxurious

travel in that

country/area

I collected

(would like to

collect)

information

about that

country/area

I made (would

like to make)

an album with

printed out

images

I wrote (would

like to write)

on a blog or

SNS

I made (would

like to make)

an album or

movies on a

PC or the web

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 42.5 57.0 46.5 46.7 36.7 26.0 17.2 20.9 13.6 10.9 7.2 9.4 74.0

Hawaii (Oahu)'12 431 73.6 67.1 56.0 48.7 34.0 32.8 25.0 23.9 15.7 10.5 5.8 5.4 83.6

0

20

40

60

80

Hawaii (Oahu)'12

All destinations/Total '12

(%)

Page 72: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

Hawaii (other than Oahu)'12 (n=78)

Hawaii (other than Oahu)'11 (n=75)

56.1

58.6

40.8

43.9

41.4

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

Hawaii (other than Oahu)'12 (n=102) 7.3

Hawaii (other than Oahu)'11 (n=88) 7.5

18.1 15.7 10.2

18.9

11.8

21.2

24.4

13.9

21.1

17.1

11.0

13.0

14.5

4.6

3.1

14.7%

3.6

2.1

2.0

3.8

17.2

14.8

18.9

4.3

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

Hawaii (other than Oahu) '12 (n=102)

Hawaii (other than Oahu) '11 (n=88)

9.0

9.4

16.1

13.0

11.2

8.9

21.3

15.3

17.9

12.9

5.0

8.1

11.0

16.6

14.9

8.1

10.1

9.8

18.3

16.7

18.0

6.8% 9.9 11.7

72

Hawaii (other than Oahu)

●Profile▽ Sex and age: "female 50 yrs or older" (16.7%) comprised the largest percentage and was followed by "female

30-39 yrs" (16.6%).

▽ Incidence of first visit: 40.4%.

▽ Number of trips overseas thus far: average of 14.1 times.

●Travel Outline▽ Travel expenses: average of 218,000 yen.

▽ Incidence of package tour use: 56.1%.

▽ Number of days traveled: average of 7.3 days.

▽ Accompanying travelers: "Family travel (with children)" (22.1%) comprised the largest percentage and was

followed by "married couple travel" (21.5%).

▽ In terms of purposes of travel, "to enjoy nature" (59.0%) comprised the largest percentage and was followed by

"to relax and rest" (56.1%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (28.3%) comprised the largest

percentage and was followed by "shopping tour" (16.1%).

▽ Total expenditures at destination: average of 371,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

Hawaii (other than Oahu) '12 (n=102)

Hawaii (other than Oahu) '11 (n=88) 45.2

40.4

45.7%

54.8

59.6

54.3

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

Hawaii (other than Oahu) '12 (n=102) 14.1

Hawaii (other than Oahu) '11 (n=88) 13.9

9.3

4.8

10.4

15.7

17.5

16.5

14.8

10.7

11.0

12.4

55.5

53.0

52.3

4.9% 11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

Hawaii (other than Oahu)'12 (n=78) 21.8

Hawaii (other than Oahu)'11 (n=75) 23.9

Average

(tens of

1000s of

yen)

26.6 17.6

19.4

11.9

14.5

16.1

14.6

31.0

32.5

6.8

11.0

19.8

5.5

8.9

17.1%

3.2

-

6.8

3.4

25.6 7.9

Page 73: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

All

destinations/

Total '12

Hawaii (other

than Oahu)

'12

(n=5076) (n=102)

Married couple travel 25.6 21.5

Family travel (with children) 13.9 22.1

Travel alone 13.1 4.2

With friends (3 or more) 12.0 9.4

With friend (alone) 11.6 7.3

Family travel (with parents) 6.7 10.4

Couple travel 4.8 3.9

Honeymoon 3.5 6.1

Family travel (3 generations) 2.6 5.7

Other 6.1 9.4

0 10 20 30

All destinations/Total '12

Hawaii (other than Oahu)'12 (%)

73

Hawaii (other than Oahu)

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

Hawaii (other than Oahu)'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

Hawaii (other

than Oahu)

'12 78 3.5 3.6 4.8 13.7 12.1 17.5 44.7 ― 19.1 37.1

'11 75 ― 11.5 4.7 22.4 12.0 10.1 39.4 ― 15.0 29.3

(%)

Average

(in 10s of 1000s of yen)

Hawaii (other than Oahu)'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

Hawaii (other

than Oahu)

'12 78 1.8 3.0 7.9 7.7 20.9 26.9 31.8 ― 5.6 14.6

'11 75 0.8 1.3 9.9 17.4 10.3 23.5 35.6 1.2 5.6 11.8

'12 78 1.8 0.7 16.4 23.1 28.7 17.7 11.5 ― 2.4 4.0

'11 75 ― 2.1 15.9 19.5 22.1 26.9 12.4 1.2 2.6 4.3

'12 78 9.4 3.5 5.2 20.7 19.2 19.6 22.5 ― 2.6 5.4

'11 75 9.7 ― 16.8 13.4 15.6 26.4 16.9 1.2 2.7 4.8Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

Hawaii

(other than

Oahu)

'12

(n=5076) (n=102)

1 To enjoy nature 20.7 59.0

2 To relax and rest 32.5 56.1

3 To shop 46.0 47.6

4 To eat good food 50.3 40.5

5 To visit famous sites and historic spots 49.6 31.6

6 To escape from the routine 25.0 26.5

7 To create memories 23.2 24.7

8 To engage in sports 7.7 17.6

9 To experience places off the beaten track / adventures 4.7 16.0

10 To stay at luxury hotels 9.8 14.7

11 Just to try getting to a foreign country 15.3 13.5

12 To broaden my horizons/perspective 16.9 12.6

13 For my children 6.3 11.1

14 In expectation of interactions and new encounters with local people 10.0 9.1

15 To experience a different culture 20.9 8.9

16 To see stimulation 11.4 8.2

17 Beauty treatments and massages 15.2 6.5

18 To have a look at Japan from overseas 5.0 4.9

19 To visit a place that is in my memories 3.3 4.7

20 For my parents 3.1 3.6

21 To view a sport event 1.7 3.2

22 To see Japanese friends and acquaintances who live there 7.2 3.1

22 To attend a wedding ceremony 1.3 3.1

24 To improve my language ability 4.5 2.6

25 To view art 14.1 1.9

26 To tour locations of filming 2.2 1.8

27 To enjoy a concert / musical performance 2.8 0.8

27 To see an event held during a particular time (carnival in Rio, etc.) 1.5 0.8

27 To get a better grounding in hobbies and studies pursued 2.1 0.8

30 To do a home-stay / study abroad 0.9 0.6

30 To benefit my career opportunities 0.7 0.6

32 Working holiday 0.2 ―

32 To visit a place that I live at before 1.6 ―

Other 5.5 3.2

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

Hawaii (other than Oahu)'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=44) (n=102) (n=102)

1 City sightseeing / Tour to surrounding area 28.3 25.5 18.0

2 Shopping tour 16.1 5.5 3.3

3 Island tour 14.6 12.5 12.9

4 Pleasure cruise 14.3 13.5 7.9

5 Visit famous and historic places 11.0 9.8 8.8

6 Famous dishes 7.9 5.6 4.5

7 Dinner cruise 7.0 8.8 4.7

8 Car rental 3.9 20.8 5.6

9 Theme park 3.2 1.4 3.9

9 Art museums and historic museums 3.2 ― 0.8

9 Aquariums/zoos 3.2 3.3 1.4

9 Beauty treatments, spa, massage, hot springs 3.2 2.5 7.2

9 Diving and snorkeling 3.2 11.4 13.9

14 Other marine sports 2.3 4.3 6.3

15 Other sports 1.9 0.6 ―

15 Ethnic cultural experiences 1.9 ― ―

17 To tour locations of filming 1.3 4.5 2.3

18 Golfing ― 3.4 7.5

18 Skiing and snowboarding ― ― ―

18 Outdoor (fishing, climbing, etc.) ― 0.8 5.6

18 Riding (horseback, rafting, etc.) ― 4.1 1.9

18 Safari jungle tour ― 0.8 1.9

18 Viewing of theater, musicals, concert, shows, etc. ― 0.6 1.4

18 Sports viewing ― 0.8 ―

18 Other event viewing ― ― ―

18 Gambling ― 0.8 ―

18 Night tour ― 4.1 3.6

18 Instruction ― 0.8 ―

18 Trains ― 0.8 ―

Other ― 2.8 ―

Nothing 4.4 28.5 37.5

Don't know or don't remember ― 4.4 5.1

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation47.4

Page 74: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 74

Hawaii (other than Oahu)

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 5.2 months prior to departure, "when started

considering" was given an average of 3.8 months prior to departure, and "when booked" was given an average of 3.0 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (86.0%) comprised

the largest percentage and was followed by "travel agency pamphlets" (32.3%) and "Guidebook-style magazines such as "Rurubu Hawaii,"

etc." (24.6%).

▽ In terms of means of inquiry, "web / e-mail" (56.4%) comprised the largest percentage and was followed by "by telephone" (33.2%) and

"visiting" (19.7%).

▽ In terms of means of booking, "web / e-mail" (60.9%) comprised the largest percentage and was followed by "visiting" (27.5%) and "by

telephone" (15.8%).

▽ A look at the destinations simultaneously considered by those who considered Hawaii (other than Oahu) shows that "Hawaii (Oahu)" (66.9%)

comprised the largest percentage, followed by "Guam" (28.3%). In terms of actual destinations visited, "Hawaii (Oahu)" (41.6%) comprised the

largest percentage, followed by "Hawaii (other than Oahu)" (31.7%).

▽ Among the responses given as the reasons for considering, "nature seems good" (40.8%) comprised the largest percentage, followed by

"climate seems good" (29.8%) and "suited my date of departure, date of return, day of the week, travel period, etc." (29.1%). Among the

responses given as the reason for deciding, "accompanying travelers wanted to go there" (15.9%) comprised the largest percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "price is cheap for the content" (52.4%) comprised

the largest percentage and followed by "travel agency is very reliable" (44.2%).

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

Hawaii (other

than Oahu)'12

Hawaii (other

than Oahu)'11

When first thought of traveling 78 21.2 22.6 28.8 11.1 11.3 ― 0.8 ― 4.2 4.5 5.2 5.7

When started considering 78 8.9 25.1 22.3 21.2 13.9 2.1 1.9 1.1 3.4 3.1 3.8 3.6

When booked 78 6.6 14.3 26.5 17.1 23.7 3.6 3.0 1.1 4.2 2.4 3.0 2.9

Average (months prior)0

10

20

30

40

50

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Tra

vel a

gency

pam

phle

ts

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Tra

vel a

gency

counte

rs

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Inte

rnet

(sm

artp

hone, e

tc.)

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

New

spap

er

ads

TV

pro

gram

s an

d com

merc

ials

Fre

e fly

ers

and

flyers

in

new

spap

ers

Acqu

ainta

nces

at t

rave

l

agencie

s

Mobi

le s

ites

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Seik

yo p

amph

lets

and

counte

rs

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 31.3 11.3 18.5 14.8 9.8 10.9 1.2 4.4 3.5 2.2 4.7 2.3 1.8 1.4 1.2 0.2 0.5 1.1 3.5

Hawaii (other than Oahu)'12 78 86.0 32.3 24.6 20.8 17.8 9.0 8.8 7.3 5.3 5.0 4.5 3.7 3.1 2.4 1.1 ― ― ― 3.4 1.6

0

20

40

60

80

100

Hawaii (other than Oahu)'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 24.3 18.9 1.0 1.2 13.0 3.5

Hawaii (other than Oahu)'12 78 56.4 33.2 19.7 3.1 ― 9.0 2.4

0

25

50

75

Hawaii (other than Oahu)'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 21.7 15.5 0.7 1.7 0.9 2.4

Hawaii (other than Oahu)'12 78 60.9 27.5 15.8 2.4 1.8 ― 1.3

0

25

50

75

Hawaii (other than Oahu)'12

All destinations/Total '12

(%)

Page 75: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 75

Hawaii (other than Oahu)

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† "*": No items applicable.

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering Hawaii (other than Oahu)'12Reason for deciding Hawaii (other than Oahu)'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

Hawaii (other

than

Oahu)'12

All

destinations/

Total '12

Hawaii (other

than

Oahu)'12(n=4243) (n=78) (n=4243) (n=78)

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0   29.1 11.0   8.4

Suited my budget 27.6 × 15.0 8.8 ▲ 3.6

I just happened to discover a good travel product 9.2   6.9 3.2   1.9

Because I wanted to earn miles 3.4   4.7 0.5   ―

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8   4.6 2.2   1.2

It suited the needs of accompanying travelers, such as my children 4.8   4.2 1.5   1.2

Suited my flying time or flight from the closest airport, etc. 5.5   3.4 0.8   ―

Accompanying travelers wanted to go there 20.2   22.2 10.6 ○ 15.9

It was a location I had wanted to go to from before 21.2   20.2 10.3   12.9

I had been there before and found that it was good 15.8   18.3 6.2   10.2

I was interested in a particular sightseeing spot 14.3   12.2 4.1   4.8

Was recommended by family members, acquaintances, friends 7.8   11.5 1.7   3.7

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1   6.2 1.3   1.1

I was interested in a particular event, activity 5.4   4.1 3.0   1.8

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   4.0 0.2   1.2

I felt like going after seeing the website of the travel bureau 2.3   4.0 0.2   ―

I have family members, relatives, acquaintances, friends at the destination 8.6   3.8 6.4 ▲ 1.1

Was recommended by a travel agent 1.5   3.3 0.5   ―

Nature seems good 17.3 ◎ 40.8 3.1 ○ 12.0

Climate seems good 18.0 ◎ 29.8 3.0   0.8

Seems safe 17.8   17.3 2.0   2.0

Food seems good 18.8 ▲ 13.6 3.4   ―

City seems good 14.9 ▲ 9.3 1.8   3.4

Hygienic 4.8   8.8 0.1   ―

Hotel I want to stay at seems good 4.4   8.8 1.6   ―

Timing of the trip seems good (best season at that destination, etc.) 6.6   8.5 1.6   5.7

Hospitality seems good 6.0   7.8 0.5   ―

Prices seems cheap 19.4 × 6.8 3.6   ―

Other 8.6 6.2 6.7 7.1

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40 50

Reasons for considering Hawaii (other than Oahu)'12

Reason for deciding Hawaii (other than Oahu)'12

(%)

Sample

100.0 66.9 28.3 16.1 12.9 7.9 7.6 6.9 6.2 6.0 5.7 5.4 5.4 5.2 4.8 4.7 4.5 4.5 4.3 4.1

( 245 ) ( 164 ) ( 69 ) ( 39 ) ( 32 ) ( 19 ) ( 19 ) ( 17 ) ( 15 ) ( 15 ) ( 14 ) ( 13 ) ( 13 ) ( 13 ) ( 12 ) ( 12 ) ( 11 ) ( 11 ) ( 10 ) ( 10 )

31.7 41.6 12.6 2.8 0.5 4.7 1.7 1.5 2.6 3.6 0.8 1.2 0.7 * 1.3 0.5 ― 0.3 0.3 *

( 78 ) ( 102 ) ( 31 ) ( 7 ) ( 1 ) ( 11 ) ( 4 ) ( 4 ) ( 6 ) ( 9 ) ( 2 ) ( 3 ) ( 2 ) * ( 3 ) ( 1 ) ( 0 ) ( 1 ) ( 1 ) *

245 31.8 62.2 44.9 17.9 3.1 57.9 21.1 23.5 40.0 60.0 14.3 23.1 15.4 * 25.0 8.3 ― 9.1 10.0 *Rate of actual visit to country /

area considered

Hawaii

(other

than

Oahu)

Hawaii

(Oahu)Guam Oceania Saipan

USA

WestBali France

Hong

Kong

/ Macau

Korea Italy Taiwan Phuket Okinawa SingaporeCebu

IslandTahiti Maldives UK Hokkaido

245

Destinations simultaneously

considered by those who considered

the Hawaii (other than Oahu)

Destinations actually visited by those

who considered the Hawaii (other

than Oahu)

245

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the Hawaii (other than Oahu)

Destinations actually visited by those who considered the Hawaii (other than Oahu)

(%)

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 76

Hawaii (other than Oahu)

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important Hawaii (other than Oahu)'12

All

destinations

/Total '12

Hawaii (other

than

Oahu)'12

(n=2513) (n=44)

Price is cheap for the content 52.5   52.4

There is a lot of free time 19.8 ○ 25.2

Can pay by credit card 16.3 ○ 24.5

Includes spots I want to go to 22.3   19.0

Cheap 27.6 × 16.0

Time stayed at destination is long 8.8   12.5

Can visit many tourist spots 13.7   11.7

Discounts are available for early reservations 7.0   10.1

Content/Breakdown of the price indicated is clear 20.4 × 9.9

There is city sightseeing 13.4   9.7

Discounts are available for children 1.7   5.0

There is no city sightseeing 2.7   2.9

It is an assuring airline 22.6 ○ 32.3

There are direct flights 16.0 ○ 24.5

It is a well-known airline 9.1 ○ 18.2

Departs from nearest airport 7.7   11.7

Is a flight that meets my schedule and connecting flights 7.6   10.9

It is a Japanese airline 6.8   8.4

Accumulate mileage with the airline used/affiliated 3.9   6.4

Premium economy or business class or better 1.7   5.4

Is not a Low-Cost Carrier 0.6   3.2

Aircraft amenities (width of seats, etc.) are good 2.0   3.2

Aircraft equipment is good (new, clean) 2.1   1.9

Is a Low-Cost Carrier 1.2   1.5

Hotel location is good 24.5 ○ 32.9

Hotel ambiance is nice / Grade of notoriety is high 17.5 ◎ 28.8

Hotel facilities and services are complete 11.0 ◎ 21.6

Hotel is designated 15.6   17.3

Transportation is provided to and from hotel 12.9   12.8

Rooms suit my needs 5.3   7.9

Check-in time is early 1.1   5.4

Checkout time is late 1.3   4.1

Travel agency is very reliable 31.5 ◎ 44.2

Travel agency response is thorough 12.9 ○ 22.1

There is a backup desk at destinations 4.8 ○ 14.3

Travel agency is well known 10.6   12.6

There are local staff who speak Japanese 12.5   11.7

Travel agency has good ability to arrange and do good work 8.5   10.5

Travel agency is familiar 11.0   6.7

Travel agency is in a location easy to visit 4.1   6.0

Comes with guide 18.2 × 5.1

Travel agency is highly specialized 5.1   4.7

All breakfasts provided 11.9 ▲ 6.4

All meals provided 12.3 ▲ 5.9

Comes with famous dishes 9.2   4.5

Can make reservations right away 6.1   3.6

Can increase or decrease the number of nights 2.0   2.9

Possible to participate alone 2.7   1.9

Other 1.2   ―

Nothing in particular 3.6 5.1

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

Budg

et

and

conte

nt

Items considered important

0 20 40 60

Items considered important Hawaii (other than Oahu)'12(%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 77

Hawaii (other than Oahu)

●Degree of satisfaction▽ The overall degree of satisfaction was 94.7%. A look at each degree of satisfaction attribute shows that

"sightseeing / viewing" (93.8%) comprised the largest percentage and was followed by "sports / hands-on

activities" (92.4%) and "local hospitality" (90.1%).

▽ Opinions and action after travel: "I became more fond of that country/area" (65.1%) comprised the largest

percentage and was followed by "I'd like to stay longer in that country/area" (54.7%). Intention to revisit/total

was 75.4%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

Hawaii (other than Oahu)'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=89) 94.7

(n=85) 93.8

(n=62) 92.4

(n=84) 86.7

(n=83) 84.2

(n=39) 88.6

(n=89) 90.1

(n=89) 88.9

(n=57) 78.3

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

13.1

10.3

21.8

10.2

24.9

25.1

22.5

17.8

1.7

2.3

3.7

5.9

5.6

3.8

7.0

9.6

9.9

9.9

60.5

66.4

65.0

63.7

74.0

64.8

82.1

80.7

82.5% 12.2

1.5

0.6

4.4

5.3

14.7

7.3

4.6

4.7

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I became more

fond of that

country/area

I'd like to stay

longer in that

country/area

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to go to

a different area

in that

country/area

I'd like to try

traveling more

deeply in the

same area

I'd like to try

going to that

country/area

in a different

season/period

I collected

(would like to

collect)

information

about that

country/area

I'd like to try

more luxurious

travel in that

country/area

I made (would

like to make)

an album with

printed out

images

I wrote (would

like to write)

on a blog or

SNS

I made (would

like to make)

an album or

movies on a

PC or the web

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 57.0 42.5 46.5 46.7 26.0 36.7 20.9 17.2 13.6 10.9 7.2 9.4 74.0

Hawaii (other than Oahu)'12 89 65.1 54.7 49.3 42.6 34.7 28.5 22.4 20.8 16.5 12.2 11.8 7.9 75.4

0

20

40

60

80

Hawaii (other than Oahu)'12

All destinations/Total '12

(%)

Page 78: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

Guam'12 (n=293) 4.8

Guam'11 (n=318) 4.5

18.1 15.7 10.2 11.8 13.9 11.0 4.614.7%

8.6

13.3

41.8

47.3

32.5

26.6 6.3

9.7

4.2

3.0

1.8

2.1

0.3

1.6

0.3

0.5

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

Guam '12 (n=293)

Guam '11 (n=318)

9.2

8.9

13.7

12.5

14.3

14.9

21.3

11.2

11.0

12.9

14.6

15.2

11.0

17.0

19.9

8.1

10.0

9.6

18.3

10.1

7.9

6.8% 9.9 11.7

78

Guam

●Profile▽ Sex and age: "female 30-39 yrs" (17.0%) comprised the largest percentage and was followed by "female 18-29

yrs" (14.6%).

▽ Incidence of first visit: 46.4%.

▽ Number of trips overseas thus far: average of 11.4 times.

●Travel Outline▽ Travel expenses: average of 92,000 yen.

▽ Incidence of package tour use: 78.7%.

▽ Number of days traveled: average of 4.8 days.

▽ Accompanying travelers: "Family travel (with children)" (33.2%) comprised the largest percentage and was

followed by "married couple travel" (18.5%).

▽ In terms of purposes of travel, "to shop" (58.5%) comprised the largest percentage and was followed by "to

relax and rest" (55.6%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (18.7%) comprised the largest

percentage and was followed by "to visit famous sites and historic spots" (5.3%).

▽ Total expenditures at destination: average of 200,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

Guam '12 (n=293)

Guam '11 (n=318) 45.4

46.4

45.7%

54.6

53.6

54.3

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

Guam'12 (n=238)

Guam'11 (n=251)

78.7

80.0

40.8

21.3

20.0

59.2%

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

Guam '12 (n=293) 11.4

Guam '11 (n=318) 10.2

6.7

8.1

15.3

13.9

17.5

22.1

24.1

10.7

11.7

11.9

55.5

44.3

41.9

4.9% 11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

Guam'12 (n=238) 9.2

Guam'11 (n=251) 10.1

Average

(tens of

1000s of

yen)

26.6 17.6

18.7

11.9

8.6

14.6 6.8 5.5

17.0

19.2

17.1%

46.7

42.7 22.3 11.0 3.8

5.62.0

-

1.3

1.0

Page 79: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 79

Guam

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

All

destinations/

Total '12

Guam

'12

(n=5076) (n=293)

Married couple travel 25.6 18.5

Family travel (with children) 13.9 33.2

Travel alone 13.1 3.8

With friends (3 or more) 12.0 8.7

With friend (alone) 11.6 8.4

Family travel (with parents) 6.7 5.6

Couple travel 4.8 8.3

Honeymoon 3.5 1.7

Family travel (3 generations) 2.6 6.4

Other 6.1 5.4

0 10 20 30 40

All destinations/Total '12 Guam'12

(%)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

Guam'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

Guam

'12 238 10.8 14.4 7.0 24.1 10.0 8.8 24.3 0.6 19.1 20.0

'11 251 10.8 17.6 8.3 20.3 14.7 9.1 18.9 0.2 15.0 17.1

(%)

Average

(in 10s of 1000s of yen)

Guam'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

Guam

'12 238 0.8 5.5 11.9 12.1 22.2 24.5 22.4 0.6 5.6 7.2

'11 251 2.0 4.5 12.5 12.7 14.6 22.2 31.3 0.2 5.6 7.5

'12 238 2.0 8.2 25.8 26.1 22.4 12.2 2.8 0.6 2.4 2.6

'11 251 2.9 6.3 20.0 23.1 23.3 19.3 5.0 0.2 2.6 3.2

'12 238 17.5 8.1 24.5 18.3 13.0 11.0 5.8 1.7 2.6 2.5

'11 251 17.1 7.7 20.6 17.3 11.6 18.8 6.6 0.2 2.7 3.0Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

Guam

'12

(n=5076) (n=293)

1 To shop 46.0 58.5

2 To relax and rest 32.5 55.6

3 To eat good food 50.3 42.0

4 To escape from the routine 25.0 33.7

5 To engage in sports 7.7 28.3

6 To create memories 23.2 27.9

7 To enjoy nature 20.7 25.0

8 Just to try getting to a foreign country 15.3 21.7

9 To visit famous sites and historic spots 49.6 18.5

10 For my children 6.3 16.4

11 Beauty treatments and massages 15.2 7.6

12 To stay at luxury hotels 9.8 7.5

13 To see stimulation 11.4 7.1

14 To broaden my horizons/perspective 16.9 6.4

15 To experience a different culture 20.9 5.9

16 In expectation of interactions and new encounters with local people 10.0 4.9

17 To attend a wedding ceremony 1.3 4.4

18 To have a look at Japan from overseas 5.0 4.2

19 For my parents 3.1 3.1

20 To experience places off the beaten track / adventures 4.7 3.0

21 To view art 14.1 1.9

21 To see Japanese friends and acquaintances who live there 7.2 1.9

23 To improve my language ability 4.5 1.6

24 To visit a place that is in my memories 3.3 1.2

25 To enjoy a concert / musical performance 2.8 1.1

26 To see an event held during a particular time (carnival in Rio, etc.) 1.5 0.8

27 To get a better grounding in hobbies and studies pursued 2.1 0.7

28 To view a sport event 1.7 0.6

28 To tour locations of filming 2.2 0.6

30 Working holiday 0.2 0.2

30 To visit a place that I live at before 1.6 0.2

30 To benefit my career opportunities 0.7 0.2

33 To do a home-stay / study abroad 0.9 ―

Other 5.5 2.6

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

Guam'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=188) (n=293) (n=293)

1 City sightseeing / Tour to surrounding area 18.7 19.6 7.8

2 Visit famous and historic places 5.3 5.9 0.8

3 Shopping tour 4.5 2.9 1.3

4 Island tour 3.2 6.3 4.3

5 Diving and snorkeling 3.1 14.5 9.8

6 Theme park 2.8 2.0 1.4

7 Aquariums/zoos 2.6 2.5 5.9

8 Other marine sports 2.4 11.2 10.2

9 Dinner cruise 2.1 3.2 2.0

10 Pleasure cruise 1.8 9.1 3.6

10 Famous dishes 1.8 5.8 8.3

12 Viewing of theater, musicals, concert, shows, etc. 1.4 5.3 5.7

13 Riding (horseback, rafting, etc.) 0.9 0.9 1.0

14 Art museums and historic museums 0.8 ― 0.6

15 Trains 0.4 0.3 0.3

15 Car rental 0.4 8.0 5.6

17 To tour locations of filming 0.3 0.8 0.5

17 Beauty treatments, spa, massage, hot springs 0.3 1.5 6.5

17 Other event viewing 0.3 0.9 0.3

17 Night tour 0.3 1.9 3.2

17 Instruction 0.3 ― 0.2

17 Ethnic cultural experiences 0.3 0.5 1.0

23 Golfing ― 2.3 3.5

23 Skiing and snowboarding ― 0.6 0.3

23 Outdoor (fishing, climbing, etc.) ― 1.7 0.7

23 Other sports ― 3.0 1.5

23 Safari jungle tour ― 0.3 0.7

23 Sports viewing ― ― ―

23 Gambling ― 0.2 0.8

Other 0.3 1.6 0.9

Nothing 6.8 38.3 41.3

Don't know or don't remember 1.7 2.9 6.0

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation65.1

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 80

Guam

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 3.7 months prior to departure, "when started

considering" was given an average of 2.8 months prior to departure, and "when booked" was given an average of 2.3 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (80.7%) comprised

the largest percentage and was followed by "travel agency pamphlets" (41.2%) and "travel agency counter" (22.2%).

▽ In terms of means of inquiry, "web / e-mail" (54.2%) comprised the largest percentage and was followed by "visiting" (25.4%) and "by

telephone" (22.8%).

▽ In terms of means of booking, "web / e-mail" (57.4%) comprised the largest percentage and was followed by "visiting" (29.4%) and "by

telephone" (15.5%).

▽ A look at the destinations simultaneously considered by those who considered Guam shows that "Saipan" (40.1%) comprised the largest

percentage, followed by "Hawaii (Oahu)" (30.8%). In terms of actual destinations visited, "Guam" (55.2%) comprised the largest percentage,

followed by "Hawaii (Oahu)" (12.2%).

▽ Among the responses given as the reasons for considering, "suited my budget" (49.6%) comprised the largest percentage, followed by "suited

my date of departure, date of return, day of the week, travel period, etc." (37.4%). Among the responses given as the reason for deciding,

"suited my budget" (24.9%) comprised the largest percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "price is cheap for the content" (53.4%) comprised

the largest percentage and followed by "cheap" (36.6%) and "hotel location is good" (36.5%).

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

Guam'12 Guam'11

When first thought of traveling 238 9.4 19.0 28.1 20.0 13.4 4.7 0.3 0.5 4.7 4.5 3.7 4.4

When started considering 238 4.5 11.9 27.5 23.8 17.3 9.1 2.7 0.8 2.5 3.1 2.8 2.9

When booked 238 1.6 9.3 22.9 22.8 22.6 9.8 7.6 1.7 1.7 2.4 2.3 2.2

Average (months prior)0

10

20

30

40

50

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Tra

vel a

gency

pam

phle

ts

Tra

vel a

gency

counte

rs

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

Inte

rnet

(sm

artp

hone, e

tc.)

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

Mobi

le s

ites

New

spap

er

ads

Fre

e fly

ers

and

flyers

in

new

spap

ers

TV

pro

gram

s an

d com

merc

ials

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Acqu

ainta

nces

at t

rave

l

agencie

s

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

Seik

yo p

amph

lets

and

counte

rs

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 31.3 14.8 11.3 18.5 9.8 10.9 4.4 3.5 1.2 4.7 1.8 2.3 1.2 1.4 2.2 0.5 0.2 1.1 3.5

Guam'12 238 80.7 41.2 22.2 14.3 12.8 6.2 5.5 5.0 3.6 2.7 2.5 2.5 2.1 1.3 1.2 0.8 0.7 0.2 0.5 2.2

0

20

40

60

80

100

Guam'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 18.9 24.3 1.0 1.2 13.0 3.5

Guam'12 238 54.2 25.4 22.8 0.7 0.4 13.6 3.3

0

25

50

75

Guam'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 21.7 15.5 0.7 1.7 0.9 2.4

Guam'12 238 57.4 29.4 15.5 0.7 1.6 2.1 0.9

0

25

50

75

Guam'12

All destinations/Total '12

(%)

Page 81: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 81

Guam

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† "*": No items applicable.

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering Guam'12Reason for deciding Guam'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

Guam'12

All

destinations/

Total '12

Guam'12

(n=4243) (n=238) (n=4243) (n=238)

Suited my budget 27.6 ◎ 49.6 8.8 ◎ 24.9

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0 ○ 37.4 11.0   12.8

It suited the needs of accompanying travelers, such as my children 4.8 ○ 14.5 1.5 ○ 6.7

Suited my flying time or flight from the closest airport, etc. 5.5   9.4 0.8   3.6

I just happened to discover a good travel product 9.2   7.5 3.2   4.8

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8   7.0 2.2   1.4

Because I wanted to earn miles 3.4   3.4 0.5   1.0

Accompanying travelers wanted to go there 20.2   19.0 10.6   8.1

I had been there before and found that it was good 15.8   18.7 6.2   5.2

It was a location I had wanted to go to from before 21.2 × 10.6 10.3 ▲ 2.8

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1   7.3 1.3   1.7

Was recommended by family members, acquaintances, friends 7.8   6.1 1.7   1.0

I was interested in a particular event, activity 5.4   5.2 3.0   3.3

Was recommended by a travel agent 1.5   3.9 0.5   ―

I was interested in a particular sightseeing spot 14.3 × 3.2 4.1   ―

I felt like going after seeing the website of the travel bureau 2.3   1.9 0.2   0.4

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   0.9 0.2   ―

I have family members, relatives, acquaintances, friends at the destination 8.6 ▲ 0.7 6.4 ▲ ―

Climate seems good 18.0 ◎ 30.2 3.0   6.6

Nature seems good 17.3   20.9 3.1   2.3

Seems safe 17.8   20.5 2.0   1.4

Prices seems cheap 19.4 ▲ 13.5 3.6   1.4

City seems good 14.9   10.1 1.8   1.6

Food seems good 18.8 ▲ 10.0 3.4   0.3

Hygienic 4.8   5.8 0.1   0.4

Hotel I want to stay at seems good 4.4   4.4 1.6   1.7

Hospitality seems good 6.0   3.9 0.5   ―

Timing of the trip seems good (best season at that destination, etc.) 6.6   2.5 1.6   0.7

Other 8.6 8.2 6.7 5.8

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40 50

Reasons for considering Guam'12

Reason for deciding Guam'12

(%)

Sample

100.0 40.1 30.8 16.1 12.7 12.3 11.9 10.9 10.4 10.1 7.9 6.5 6.3 5.8 5.8 5.6 5.5 4.7 3.8 3.6

( 432 ) ( 173 ) ( 133 ) ( 69 ) ( 55 ) ( 53 ) ( 51 ) ( 47 ) ( 45 ) ( 44 ) ( 34 ) ( 28 ) ( 27 ) ( 25 ) ( 25 ) ( 24 ) ( 24 ) ( 20 ) ( 16 ) ( 16 )

55.2 5.4 12.2 3.3 5.1 2.0 4.8 2.5 2.8 2.2 * 0.9 0.8 0.9 0.1 * ― 0.7 ― ―

( 238 ) ( 23 ) ( 53 ) ( 14 ) ( 22 ) ( 9 ) ( 21 ) ( 11 ) ( 12 ) ( 9 ) * ( 4 ) ( 4 ) ( 4 ) ( 1 ) * ( 0 ) ( 3 ) ( 0 ) ( 0 )

432 55.1 13.3 39.8 20.3 40.0 17.0 41.2 23.4 26.7 20.5 * 14.3 14.8 16.0 4.0 * ― 15.0 ― ―

Tahiti

Thailand

(other

than Thai

beaches)

Thai

beaches

(other

than

Phuket)

New

CaledoniaPhuket France Palau Hokkaido

Hong

Kong

/ Macau

Bali OkinawaCebu

IslandKorea Oceania Taiwan SingaporeGuam Saipan

Hawaii

(Oahu)

Hawaii

(other

than

Oahu)

432

Destinations simultaneously

considered by those who

considered the Guam

Destinations actually visited by

those who considered the Guam432

Rate of actual visit to country /

area considered

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the Guam

Destinations actually visited by those who considered the Guam

(%)

Page 82: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 82

Guam

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important Guam'12

All

destinations

/Total '12

Guam'12

(n=2513) (n=188)

Price is cheap for the content 52.5   53.4

Cheap 27.6 ○ 36.6

Content/Breakdown of the price indicated is clear 20.4   23.2

Can pay by credit card 16.3 ○ 22.7

There is a lot of free time 19.8   21.3

Discounts are available for early reservations 7.0 ○ 12.9

Discounts are available for children 1.7 ○ 7.7

There is city sightseeing 13.4 ▲ 7.6

Time stayed at destination is long 8.8   6.8

Includes spots I want to go to 22.3 × 4.6

There is no city sightseeing 2.7   3.3

Can visit many tourist spots 13.7 × 0.8

It is an assuring airline 22.6   17.7

There are direct flights 16.0   14.0

It is a well-known airline 9.1   7.5

Departs from nearest airport 7.7   5.3

Is a flight that meets my schedule and connecting flights 7.6   4.8

It is a Japanese airline 6.8   3.4

Accumulate mileage with the airline used/affiliated 3.9   2.9

Is a Low-Cost Carrier 1.2   2.1

Aircraft amenities (width of seats, etc.) are good 2.0   0.6

Aircraft equipment is good (new, clean) 2.1   0.3

Is not a Low-Cost Carrier 0.6   ―

Premium economy or business class or better 1.7   ―

Hotel location is good 24.5 ◎ 36.5

Hotel ambiance is nice / Grade of notoriety is high 17.5   20.4

Hotel is designated 15.6   19.5

Transportation is provided to and from hotel 12.9   15.9

Hotel facilities and services are complete 11.0   15.5

Rooms suit my needs 5.3   7.0

Checkout time is late 1.3   1.2

Check-in time is early 1.1   1.2

Travel agency is very reliable 31.5   28.9

Travel agency response is thorough 12.9   12.6

Travel agency is well known 10.6   11.8

There are local staff who speak Japanese 12.5   10.4

Travel agency has good ability to arrange and do good work 8.5   8.7

There is a backup desk at destinations 4.8   8.3

Travel agency is familiar 11.0   7.0

Travel agency is in a location easy to visit 4.1   6.7

Comes with guide 18.2 × 2.8

Travel agency is highly specialized 5.1   2.7

Can make reservations right away 6.1   8.8

All breakfasts provided 11.9 ▲ 6.8

Can increase or decrease the number of nights 2.0   3.4

All meals provided 12.3 × 2.2

Comes with famous dishes 9.2 ▲ 0.4

Possible to participate alone 2.7   0.3

Other 1.2   0.8

Nothing in particular 3.6 1.5

Items considered important

Budg

et

and

conte

nt

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

0 20 40 60

Items considered important Guam'12(%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Page 83: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 83

Guam

●Degree of satisfaction▽ The overall degree of satisfaction was 88.8%. A look at each degree of satisfaction attribute shows that "sports

/ hands-on activities" (88.6%) comprised the largest percentage and was followed by "night life" (87.5%) and

"safety / hygiene" (87.4%).

▽ Opinions and action after travel: "I became more fond of that country/area" (45.8%) comprised the largest

percentage and was followed by "I'd like to stay longer in that country/area" (36.4%). Intention to revisit/total

was 61.4%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

Guam'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=281) 88.8

(n=245) 85.2

(n=199) 88.6

(n=276) 80.5

(n=270) 82.1

(n=101) 83.0

(n=281) 83.5

(n=281) 87.4

(n=155) 87.5

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

22.8

21.1

23.5

20.2

18.8

26.7

28.6

24.2

1.2

3.0

5.5

3.3

3.1

9.4

5.2

3.4

10.0

11.8

8.8

14.0

14.7

13.9

7.1

7.3

9.163.3

58.8

56.7

64.2

61.9

57.1

67.5

62.4

70.1% 18.7

2.6

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I became more

fond of that

country/area

I'd like to stay

longer in that

country/area

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to go to

a different area

in that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I'd like to try

more luxurious

travel in that

country/area

I made (would

like to make)

an album with

printed out

images

I'd like to try

traveling more

deeply in the

same area

I collected

(would like to

collect)

information

about that

country/area

I wrote (would

like to write)

on a blog or

SNS

I made (would

like to make)

an album or

movies on a

PC or the web

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 57.0 42.5 46.5 46.7 36.7 17.2 13.6 26.0 20.9 10.9 7.2 9.4 74.0

Guam'12 281 45.8 36.4 33.3 25.3 21.1 18.8 15.8 10.9 10.7 9.3 3.9 14.7 61.4

0

20

40

60

Guam'12

All destinations/Total '12

(%)

Page 84: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

Saipan'12 (n=53)

Saipan'11 (n=64)

69.5

80.0

40.8

30.5

20.0

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

Saipan'12 (n=64) 6.0

Saipan'11 (n=76) 4.7

18.1 15.7 10.2 11.8 13.9 11.0 4.614.7%

10.1

15.5

32.8

39.1

27.4

32.2 6.8

15.0

4.0

5.8 2.6

1.1

5.3

-

1.0

1.3

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

Saipan '12 (n=64)

Saipan '11 (n=76)

6.2

6.1

12.7

16.1

14.8

17.1

21.3

21.4

18.3

12.9

7.9

17.3

11.0

13.1

18.3

8.1

12.9

4.8

18.3

11.0

6.8% 9.9 11.7

2.1

84

Saipan

●Profile▽ Sex and age: "male 50 yrs or older" (21.4%) comprised the largest percentage and was followed by "male 40-

49 yrs" (14.8%).

▽ Incidence of first visit: 53.0%.

▽ Number of trips overseas thus far: average of 12.4 times.

●Travel Outline▽ Travel expenses: average of 104,000 yen.

▽ Incidence of package tour use: 69.5%.

▽ Number of days traveled: average of 6.0 days.

▽ Accompanying travelers: "married couple travel" (24.8%) comprised the largest percentage and was followed

by "Family travel (with children)" (22.3%).

▽ In terms of purposes of travel, "to relax and rest" (58.8%) comprised the largest percentage and was followed

by "to engage in sports" (42.5%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (8.2%) and "Island tour"

(8.2%) comprised the largest percentage and was followed by "Pleasure cruise" (8.0%).

▽ Total expenditures at destination: average of 171,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

Saipan '12 (n=64)

Saipan '11 (n=76) 52.6

53.0

45.7%

47.4

47.0

54.3

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

Saipan '12 (n=64) 12.4

Saipan '11 (n=76) 12.0

8.3

1.7

8.1

17.5

23.3

28.4

10.7

4.8

13.7

55.5

55.5

41.8

4.9%

14.3

11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

Saipan'12 (n=53) 10.4

Saipan'11 (n=64) 9.0

Average

(tens of

1000s of

yen)

26.6 17.6

28.6

11.9 14.6

2.8

6.8 5.517.1%

13.1

13.8

37.0

45.5

39.3 4.6

6.9 5.2

-

-

3.3

-

Page 85: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 85

Saipan

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

All

destinations/

Total '12

Saipan

'12

(n=5076) (n=64)

Married couple travel 25.6 24.8

Family travel (with children) 13.9 22.3

Travel alone 13.1 12.7

With friends (3 or more) 12.0 16.0

With friend (alone) 11.6 7.6

Family travel (with parents) 6.7 1.0

Couple travel 4.8 6.9

Honeymoon 3.5 1.8

Family travel (3 generations) 2.6 4.4

Other 6.1 2.5

0 10 20 30

All destinations/Total '12 Saipan'12

(%)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

Saipan'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

Saipan

'12 53 13.2 14.1 7.9 18.1 19.4 2.8 23.0 1.6 19.1 17.1

'11 64 20.1 22.6 6.9 24.1 12.7 1.3 12.3 ― 15.0 12.6

(%)

Average

(in 10s of 1000s of yen)

Saipan'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

Saipan

'12 53 1.9 13.2 25.2 19.4 14.3 9.3 15.1 1.6 5.6 4.9

'11 64 4.7 13.7 25.0 18.3 10.7 13.0 14.7 ― 5.6 5.2

'12 53 9.0 3.9 30.9 26.0 21.5 7.2 ― 1.6 2.4 2.0

'11 64 0.8 14.4 17.8 28.6 24.8 12.3 1.3 ― 2.6 2.5

'12 53 10.3 3.3 22.1 20.8 21.9 10.9 9.2 1.6 2.6 3.2

'11 64 12.2 1.6 24.1 23.5 17.1 16.1 5.4 ― 2.7 2.8Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

Saipan

'12

(n=5076) (n=64)

1 To relax and rest 32.5 58.8

2 To engage in sports 7.7 42.5

3 To enjoy nature 20.7 33.3

4 To escape from the routine 25.0 32.3

5 To create memories 23.2 28.1

6 To shop 46.0 27.3

7 To eat good food 50.3 25.7

8 To visit famous sites and historic spots 49.6 23.3

9 Just to try getting to a foreign country 15.3 19.3

10 Beauty treatments and massages 15.2 10.7

11 For my children 6.3 9.8

12 To see Japanese friends and acquaintances who live there 7.2 9.6

13 To see stimulation 11.4 8.2

14 To experience a different culture 20.9 8.0

15 To tour locations of filming 2.2 6.2

16 In expectation of interactions and new encounters with local people 10.0 6.1

17 To visit a place that is in my memories 3.3 4.4

17 To get a better grounding in hobbies and studies pursued 2.1 4.4

19 To broaden my horizons/perspective 16.9 4.1

20 To view art 14.1 3.6

21 To improve my language ability 4.5 3.3

22 To have a look at Japan from overseas 5.0 2.5

23 To stay at luxury hotels 9.8 0.9

23 For my parents 3.1 0.9

25 To experience places off the beaten track / adventures 4.7 ―

25 To view a sport event 1.7 ―

25 To enjoy a concert / musical performance 2.8 ―

25 To do a home-stay / study abroad 0.9 ―

25 Working holiday 0.2 ―

25 To see an event held during a particular time (carnival in Rio, etc.) 1.5 ―

25 To visit a place that I live at before 1.6 ―

25 To attend a wedding ceremony 1.3 ―

25 To benefit my career opportunities 0.7 ―

Other 5.5 4.6

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

Saipan'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=37) (n=64) (n=64)

1 City sightseeing / Tour to surrounding area 8.2 22.0 10.5

1 Island tour 8.2 14.4 16.6

3 Pleasure cruise 8.0 6.6 4.2

4 Diving and snorkeling 4.1 23.2 13.0

5 Other marine sports 4.0 5.9 16.8

6 Car rental 2.2 3.2 5.7

7 Visit famous and historic places 1.7 4.6 5.3

7 Riding (horseback, rafting, etc.) 1.7 0.9 1.3

7 Safari jungle tour 1.7 ― ―

7 Night tour 1.7 0.9 4.8

11 Theme park ― 0.9 ―

11 Art museums and historic museums ― ― 3.6

11 Aquariums/zoos ― ― ―

11 Shopping tour ― 3.6 2.8

11 To tour locations of filming ― 0.9 ―

11 Famous dishes ― 5.9 8.9

11 Dinner cruise ― 0.9 1.5

11 Beauty treatments, spa, massage, hot springs ― 1.8 16.1

11 Golfing ― 6.4 4.3

11 Skiing and snowboarding ― 2.7 ―

11 Outdoor (fishing, climbing, etc.) ― 0.9 ―

11 Other sports ― ― ―

11 Viewing of theater, musicals, concert, shows, etc. ― ― 3.7

11 Sports viewing ― ― ―

11 Other event viewing ― ― ―

11 Gambling ― 4.8 3.6

11 Instruction ― ― ―

11 Ethnic cultural experiences ― ― ―

11 Trains ― ― ―

Other ― ― 1.0

Nothing 2.6 33.8 26.7

Don't know or don't remember ― 3.4 3.5

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation80.9

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 86

Saipan

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 3.2 months prior to departure, "when started

considering" was given an average of 2.9 months prior to departure, and "when booked" was given an average of 2.4 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (70.8%) comprised

the largest percentage and was followed by "travel agency pamphlets" (27.6%) and "travel agency counter" (16.0%).

▽ In terms of means of inquiry, "web / e-mail" (51.0%) comprised the largest percentage and was followed by "visiting" (17.5%) and "by

telephone" (16.4%).

▽ In terms of means of booking, "web / e-mail" (57.6%) comprised the largest percentage and was followed by "visiting" (27.6%) and "by

telephone" (10.2%).

▽ A look at the destinations simultaneously considered by those who considered Saipan shows that "Guam" (79.4%) comprised the largest

percentage, followed by "Hawaii (Oahu)" (32.9%). In terms of actual destinations visited, "Guam" (37.0%) comprised the largest percentage,

followed by "Saipan" (24.1%).

▽ Among the responses given as the reasons for considering, "suited my budget" (47.1%) comprised the largest percentage, followed by "suited

my date of departure, date of return, day of the week, travel period, etc." (40.8%). Among the responses given as the reason for deciding,

"suited my date of departure, date of return, day of the week, travel period, etc." (21.1%) comprised the largest percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "price is cheap for the content" (52.3%) comprised

the largest percentage and followed by "cheap" (42.9%).

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

Saipan'12 Saipan'11

When first thought of traveling 53 4.5 19.8 24.5 18.4 16.7 1.6 4.0 1.9 8.7 4.5 3.2 3.9

When started considering 53 6.5 14.7 15.3 22.7 22.8 6.6 2.8 3.1 5.4 3.1 2.9 2.6

When booked 53 6.5 6.3 13.8 22.6 28.3 9.4 4.4 3.1 5.4 2.4 2.4 1.8

Average (months prior)0

10

20

30

40

50

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Tra

vel a

gency

pam

phle

ts

Tra

vel a

gency

counte

rs

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Inte

rnet

(sm

artp

hone, e

tc.)

Acqu

ainta

nces

at t

rave

l

agencie

s

Mobi

le s

ites

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

New

spap

er

ads

Fre

e fly

ers

and

flyers

in

new

spap

ers

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

TV

pro

gram

s an

d com

merc

ials

Seik

yo p

amph

lets

and

counte

rs

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 31.3 14.8 11.3 10.9 3.5 9.8 18.5 4.4 1.4 1.2 2.2 4.7 1.8 0.2 1.2 2.3 0.5 1.1 3.5

Saipan'12 53 70.8 27.6 16.0 9.1 8.6 6.4 6.3 5.3 2.6 1.6 ― ― ― ― ― ― ― ― 1.8 9.4

0

20

40

60

80

100

Saipan'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 18.9 24.3 1.0 1.2 13.0 3.5

Saipan'12 53 51.0 17.5 16.4 ― 1.2 15.1 8.9

0

25

50

75

Saipan'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 21.7 15.5 0.7 1.7 0.9 2.4

Saipan'12 53 57.6 27.6 10.2 ― 1.2 ― 8.9

0

25

50

75

Saipan'12

All destinations/Total '12

(%)

Page 87: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Sample

100.0 79.4 32.9 16.9 14.5 13.2 13.2 12.8 11.4 10.9 10.3 10.3 9.8 9.8 8.2 7.5 7.1 6.6 5.8 5.6 5.6

( 218 ) ( 173 ) ( 72 ) ( 37 ) ( 32 ) ( 29 ) ( 29 ) ( 28 ) ( 25 ) ( 24 ) ( 23 ) ( 22 ) ( 21 ) ( 21 ) ( 18 ) ( 16 ) ( 16 ) ( 14 ) ( 13 ) ( 12 ) ( 12 )

24.1 37.0 10.5 3.9 1.5 0.7 5.9 2.9 1.3 2.6 0.3 1.9 1.3 0.6 ― 1.2 * 0.8 * 0.7 0.8

( 53 ) ( 81 ) ( 23 ) ( 8 ) ( 3 ) ( 2 ) ( 13 ) ( 6 ) ( 3 ) ( 6 ) ( 1 ) ( 4 ) ( 3 ) ( 1 ) ( 0 ) ( 3 ) * ( 2 ) * ( 2 ) ( 2 )

218 24.3 46.8 31.9 21.6 9.4 6.9 44.8 21.4 12.0 25.0 4.3 18.2 14.3 4.8 ― 18.8 * 14.3 * 16.7 16.7Rate of actual visit to country /

area considered

MaldivesSaipan GuamHawaii

(Oahu)Bali

Hawaii

(other

than

Oahu)

Palau Taiwan Singapore Oceania Korea Tahiti

Hong

Kong

/ Macau

PhuketCebu

Island

New

CaledoniaFrance Okinawa

Thailand

(other

than Thai

beaches)

Hokkaido Germany

218

Destinations simultaneously

considered by those who

considered the Saipan

Destinations actually visited by

those who considered the Saipan218

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the Saipan

Destinations actually visited by those who considered the Saipan

(%)

87

Saipan

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† "*": No items applicable.

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering Saipan'12Reason for deciding Saipan'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

Saipan'12

All

destinations/

Total '12

Saipan'12

(n=4243) (n=53) (n=4243) (n=53)

Suited my budget 27.6 ◎ 47.1 8.8 ○ 15.2

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0 ○ 40.8 11.0 ◎ 21.1

I just happened to discover a good travel product 9.2   10.8 3.2   1.2

Suited my flying time or flight from the closest airport, etc. 5.5   9.7 0.8   5.0

It suited the needs of accompanying travelers, such as my children 4.8   7.2 1.5   2.8

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8   6.5 2.2 ○ 9.7

Because I wanted to earn miles 3.4   3.3 0.5   ―

I was interested in a particular event, activity 5.4 ○ 15.2 3.0 ○ 8.5

Accompanying travelers wanted to go there 20.2 ▲ 13.2 10.6 ▲ 2.4

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1   12.4 1.3   ―

I had been there before and found that it was good 15.8 ▲ 9.3 6.2   1.8

I felt like going after seeing the website of the travel bureau 2.3 ○ 8.8 0.2   ―

I was interested in a particular sightseeing spot 14.3 ▲ 8.5 4.1   ―

Was recommended by family members, acquaintances, friends 7.8   8.4 1.7   3.9

It was a location I had wanted to go to from before 21.2 × 5.3 10.3 ▲ 3.3

I have family members, relatives, acquaintances, friends at the destination 8.6 ▲ 2.4 6.4   2.4

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   1.9 0.2   ―

Was recommended by a travel agent 1.5   ― 0.5   ―

Nature seems good 17.3 ◎ 32.9 3.1   4.9

Climate seems good 18.0   18.2 3.0   7.8

Prices seems cheap 19.4 ▲ 10.1 3.6   ―

Seems safe 17.8 × 6.4 2.0   1.8

Hospitality seems good 6.0   5.1 0.5   1.6

Timing of the trip seems good (best season at that destination, etc.) 6.6   4.6 1.6   1.8

Food seems good 18.8 × 2.8 3.4   1.6

Hygienic 4.8   1.2 0.1   ―

Hotel I want to stay at seems good 4.4   1.2 1.6   ―

City seems good 14.9 × ― 1.8   ―

Other 8.6 4.5 6.7 3.3

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40 50

Reasons for considering Saipan'12

Reason for deciding Saipan'12

(%)

Page 88: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 88

Saipan

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important Saipan'12

All

destinations

/Total '12

Saipan'12

(n=2513) (n=37)

Price is cheap for the content 52.5   52.3

Cheap 27.6 ◎ 42.9

Content/Breakdown of the price indicated is clear 20.4 ◎ 31.8

Can pay by credit card 16.3 ○ 26.0

Discounts are available for early reservations 7.0 ◎ 18.7

There is a lot of free time 19.8   16.1

Time stayed at destination is long 8.8   9.4

Includes spots I want to go to 22.3 × 7.4

Discounts are available for children 1.7   6.6

Can visit many tourist spots 13.7 ▲ 6.4

There is city sightseeing 13.4 ▲ 3.5

There is no city sightseeing 2.7   2.3

There are direct flights 16.0 ◎ 29.2

Is a flight that meets my schedule and connecting flights 7.6   7.4

It is an assuring airline 22.6 × 1.6

It is a well-known airline 9.1 ▲ ―

It is a Japanese airline 6.8 ▲ ―

Is a Low-Cost Carrier 1.2   ―

Is not a Low-Cost Carrier 0.6   ―

Accumulate mileage with the airline used/affiliated 3.9   ―

Aircraft equipment is good (new, clean) 2.1   ―

Aircraft amenities (width of seats, etc.) are good 2.0   ―

Departs from nearest airport 7.7 ▲ ―

Premium economy or business class or better 1.7   ―

Hotel location is good 24.5   24.1

Transportation is provided to and from hotel 12.9 ○ 18.5

Hotel facilities and services are complete 11.0   12.3

Hotel is designated 15.6 ▲ 10.4

Hotel ambiance is nice / Grade of notoriety is high 17.5 ▲ 9.8

Rooms suit my needs 5.3   6.1

Checkout time is late 1.3   ―

Check-in time is early 1.1   ―

Travel agency is very reliable 31.5 × 17.9

Travel agency is familiar 11.0 ○ 17.2

Travel agency response is thorough 12.9   11.6

There is a backup desk at destinations 4.8   9.4

Travel agency has good ability to arrange and do good work 8.5   7.8

There are local staff who speak Japanese 12.5   7.8

Travel agency is well known 10.6   6.9

Comes with guide 18.2 × 4.9

Travel agency is in a location easy to visit 4.1   4.3

Travel agency is highly specialized 5.1   2.6

Can make reservations right away 6.1 ○ 12.3

Possible to participate alone 2.7 ○ 9.0

All meals provided 12.3 ▲ 4.7

Can increase or decrease the number of nights 2.0   4.1

All breakfasts provided 11.9 ▲ 3.9

Comes with famous dishes 9.2 ▲ ―

Other 1.2   ―

Nothing in particular 3.6 5.0

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

Budg

et

and

conte

nt

Items considered important

0 20 40 60

Items considered important Saipan'12(%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Page 89: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 89

Saipan

●Degree of satisfaction▽ The overall degree of satisfaction was 88.0%. A look at each degree of satisfaction attribute shows that "safety

/ hygiene" (85.2%) comprised the largest percentage and was followed by "sports / hands-on activities"

(83.7%) and "sightseeing / viewing" (82.3%).

▽ Opinions and action after travel: "I became more fond of that country/area" (47.3%) comprised the largest

percentage and was followed by "I recommended (would like to recommend) to others that country/area"

(33.5%). Intention to revisit/total was 51.5%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

Saipan'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=61) 88.0

(n=50) 82.3

(n=52) 83.7

(n=60) 77.4

(n=55) 68.8

(n=36) 74.7

(n=61) 79.3

(n=61) 85.2

(n=42) 74.2

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

22.3

23.2

24.1

24.2

24.4

28.6

25.3

29.2

2.9

9.4

17.8

20.5

12.8

12.3

6.5

12.6

9.0

8.2

8.2

4.8

10.7

8.4

8.3

13.145.1

59.9

50.7

50.3

44.5

53.4

60.5

60.1

66.1% 21.9

8.0

12.5

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I became more

fond of that

country/area

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to stay

longer in that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I'd like to try

traveling more

deeply in the

same area

I made (would

like to make)

an album with

printed out

images

I'd like to go to

a different area

in that

country/area

I'd like to try

more luxurious

travel in that

country/area

I collected

(would like to

collect)

information

about that

country/area

I wrote (would

like to write)

on a blog or

SNS

I made (would

like to make)

an album or

movies on a

PC or the web

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 57.0 46.5 42.5 36.7 26.0 13.6 46.7 17.2 20.9 10.9 7.2 9.4 74.0

Saipan'12 61 47.3 33.5 26.9 19.1 15.9 14.3 13.2 6.1 6.0 4.1 3.4 18.0 51.5

0

20

40

60

Saipan'12

All destinations/Total '12

(%)

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

Shanghai'12 (n=122)

Shanghai'11 (n=145)

61.7

65.1

40.8

38.3

34.9

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

Shanghai'12 (n=150) 5.2

Shanghai'11 (n=190) 4.8

18.1 15.7 10.2 11.8 13.9 11.0 4.6

30.0

24.0

14.7%

32.1

26.7

21.1

21.7

2.2

4.0 6.8

5.2

12.4

2.1

3.3

5.3

2.0

1.1

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

Shanghai '12 (n=150)

Shanghai '11 (n=190)

8.4

10.8

7.6

8.2

15.2

12.8

21.3

29.8

29.4

12.9

7.4

7.4

11.0

7.9

7.3

8.1

6.8

5.8

18.3

16.9

18.3

6.8% 9.9 11.7

90

Shanghai

●Profile▽ Sex and age: "male 50 yrs or older" (29.8%) comprised the largest percentage and was followed by "female 50

yrs or older" (16.9%).

▽ Incidence of first visit: 50.1%.

▽ Number of trips overseas thus far: average of 16.2 times.

●Travel Outline▽ Travel expenses: average of 66,000 yen.

▽ Incidence of package tour use: 61.7%.

▽ Number of days traveled: average of 5.2 days.

▽ Accompanying travelers: "married couple travel" (29.2%) comprised the largest percentage and was followed

by "with friends (3 or more)" (16.1%).

▽ In terms of purposes of travel, "to visit famous sites and historic spots" (55.9%) comprised the largest

percentage and was followed by "to eat good food" (47.4%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (68.6%) comprised the largest

percentage and was followed by "visit famous and historic places" (47.4%).

▽ Total expenditures at destination: average of 93,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

Shanghai '12 (n=150)

Shanghai '11 (n=190) 61.3

50.1

45.7%

38.7

49.9

54.3

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

Shanghai '12 (n=150) 16.2

Shanghai '11 (n=190) 11.9

2.6

5.0 12.5

17.5

20.4

22.9

10.7

8.7

10.0

55.5

59.8

49.6

4.9%

8.4

11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

Shanghai'12 (n=122) 6.6

Shanghai'11 (n=145) 10.1

Average

(tens of

1000s of

yen)

26.6 17.6

21.2

11.9 14.6 6.8 5.5

20.5

45.5

17.1%

43.3

35.2 12.6

6.1

4.9

3.6

1.2

3.1

0.7

2.1

-

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 91

Shanghai

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

All

destinations/

Total '12

Shanghai

'12

(n=5076) (n=150)

Married couple travel 25.6 29.2

Family travel (with children) 13.9 10.1

Travel alone 13.1 15.7

With friends (3 or more) 12.0 16.1

With friend (alone) 11.6 9.6

Family travel (with parents) 6.7 7.9

Couple travel 4.8 4.1

Honeymoon 3.5 ―

Family travel (3 generations) 2.6 1.6

Other 6.1 5.7

0 10 20 30

All destinations/Total '12 Shanghai'12

(%)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

Shanghai'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

Shanghai

'12 122 32.2 29.4 10.4 10.9 6.1 2.8 7.5 0.7 19.1 9.3

'11 145 40.4 27.3 5.9 11.1 3.9 3.0 8.1 0.4 15.0 8.0

(%)

Average

(in 10s of 1000s of yen)

Shanghai'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

Shanghai

'12 122 14.2 9.8 33.9 17.2 14.1 5.4 4.8 0.7 5.6 2.9

'11 145 11.3 11.9 21.2 19.3 21.9 11.9 2.1 0.4 5.6 2.4

'12 122 26.7 9.5 32.6 13.5 11.1 3.2 1.3 2.1 2.4 1.4

'11 145 20.6 14.4 27.5 17.4 12.2 4.7 2.8 0.4 2.6 1.7

'12 122 15.6 16.0 30.1 20.2 11.1 3.8 2.5 0.7 2.6 1.7

'11 145 23.2 12.2 28.6 14.4 11.8 5.4 4.0 0.4 2.7 1.9Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

Shanghai

'12

(n=5076) (n=150)

1 To visit famous sites and historic spots 49.6 55.9

2 To eat good food 50.3 47.4

3 To shop 46.0 33.8

4 To relax and rest 32.5 24.0

5 To experience a different culture 20.9 23.8

6 Beauty treatments and massages 15.2 20.9

7 To escape from the routine 25.0 19.7

8 To see Japanese friends and acquaintances who live there 7.2 16.1

9 Just to try getting to a foreign country 15.3 15.4

10 To create memories 23.2 14.5

11 To stay at luxury hotels 9.8 12.5

11 To broaden my horizons/perspective 16.9 12.5

13 To enjoy nature 20.7 7.7

13 In expectation of interactions and new encounters with local people 10.0 7.7

15 To view art 14.1 7.6

16 To see stimulation 11.4 5.9

17 To visit a place that I live at before 1.6 5.6

18 For my children 6.3 5.1

19 For my parents 3.1 5.0

20 To visit a place that is in my memories 3.3 3.7

21 To improve my language ability 4.5 3.6

22 To engage in sports 7.7 3.3

23 To get a better grounding in hobbies and studies pursued 2.1 2.5

24 To have a look at Japan from overseas 5.0 2.2

25 To experience places off the beaten track / adventures 4.7 1.7

26 To tour locations of filming 2.2 1.5

27 To attend a wedding ceremony 1.3 1.1

28 To do a home-stay / study abroad 0.9 0.9

29 To enjoy a concert / musical performance 2.8 0.8

30 To view a sport event 1.7 0.6

30 Working holiday 0.2 0.6

32 To see an event held during a particular time (carnival in Rio, etc.) 1.5 ―

32 To benefit my career opportunities 0.7 ―

Other 5.5 3.9

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

Shanghai'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=75) (n=150) (n=150)

1 City sightseeing / Tour to surrounding area 68.6 8.8 5.1

2 Visit famous and historic places 47.4 10.4 7.7

3 Famous dishes 40.5 4.5 13.6

4 Shopping tour 29.8 2.8 2.1

5 Art museums and historic museums 28.2 1.9 4.3

6 Pleasure cruise 22.0 6.1 12.7

7 Theme park 17.0 3.4 3.0

8 To tour locations of filming 8.0 0.4 0.4

9 Night tour 4.2 3.8 2.9

10 Island tour 3.1 1.1 1.1

11 Outdoor (fishing, climbing, etc.) 2.3 ― ―

11 Trains 2.3 ― 3.4

13 Viewing of theater, musicals, concert, shows, etc. 1.9 4.6 18.8

14 Aquariums/zoos 1.1 1.8 2.1

15 Car rental 0.8 ― ―

16 Dinner cruise ― 0.4 0.5

16 Beauty treatments, spa, massage, hot springs ― 2.4 10.8

16 Golfing ― 1.8 ―

16 Diving and snorkeling ― ― ―

16 Other marine sports ― ― ―

16 Skiing and snowboarding ― ― ―

16 Riding (horseback, rafting, etc.) ― ― 0.4

16 Other sports ― ― ―

16 Safari jungle tour ― ― ―

16 Sports viewing ― ― ―

16 Other event viewing ― ― ―

16 Gambling ― 0.4 0.4

16 Instruction ― ― ―

16 Ethnic cultural experiences ― ― 0.9

Other ― 5.5 1.3

Nothing 1.9 61.0 38.8

Don't know or don't remember 0.9 5.4 5.0

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation20.8

Page 92: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 92

Shanghai

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 3.2 months prior to departure, "when started

considering" was given an average of 2.3 months prior to departure, and "when booked" was given an average of 1.9 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (72.5%) yielded the

highest percentage by far, followed by "travel agency pamphlets" (21.5%) and "Feedback and introductions (word-of-mouth) of friends,

acquaintances, family members" (10.5%).

▽ In terms of means of inquiry, "web / e-mail" (60.3%) comprised the largest percentage and was followed by "by telephone" (25.2%) and

"visiting" (11.6%).

▽ In terms of means of booking, "web / e-mail" (70.7%) comprised the largest percentage and was followed by "by telephone" (17.7%) and

"visiting" (12.9%).

▽ A look at the destinations simultaneously considered by those who considered Shanghai shows that "Hong Kong / Macau" (34.4%) comprised

the largest percentage, followed by "Beijing" (32.7%) and "Taiwan" (32.1%). In terms of actual destinations visited, "Shanghai" (54.7%)

comprised the largest percentage, followed by "Beijing" (14.4%).

▽ Among the responses given as the reasons for considering, "suited my budget" (39.5%) comprised the largest percentage, followed by "suited

my date of departure, date of return, day of the week, travel period, etc." (34.9%). Among the responses given as the reason for deciding,

"suited my budget" (16.6%) comprised the largest percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "price is cheap for the content" (62.2%) comprised

the largest percentage and followed by "cheap" (46.4%).

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

Shanghai'12 Shanghai'11

When first thought of traveling 122 4.1 16.7 23.7 20.2 19.1 5.5 1.6 2.0 7.0 4.5 3.2 3.9

When started considering 122 1.2 9.5 23.4 22.5 27.4 4.7 4.0 3.4 3.9 3.1 2.3 2.3

When booked 122 1.2 3.4 16.1 26.4 32.0 9.0 5.4 3.4 3.1 2.4 1.9 1.8

Average (months prior)0

10

20

30

40

50

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Tra

vel a

gency

pam

phle

ts

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

New

spap

er

ads

Tra

vel a

gency

counte

rs

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

Fre

e fly

ers

and

flyers

in

new

spap

ers

Inte

rnet

(sm

artp

hone, e

tc.)

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Mobi

le s

ites

TV

pro

gram

s an

d com

merc

ials

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Acqu

ainta

nces

at t

rave

l

agencie

s

Seik

yo p

amph

lets

and

counte

rs

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 31.3 9.8 10.9 18.5 4.7 14.8 11.3 1.8 4.4 2.2 1.2 1.2 2.3 3.5 0.2 1.4 0.5 1.1 3.5

Shanghai'12 122 72.5 21.5 10.5 9.2 8.8 6.3 5.4 4.6 3.0 2.3 1.9 1.9 1.4 0.5 ― ― ― ― 1.5 5.3

0

20

40

60

80

100

Shanghai'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 24.3 18.9 1.0 1.2 13.0 3.5

Shanghai'12 122 60.3 25.2 11.6 0.8 1.3 8.6 3.9

0

25

50

75

Shanghai'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 15.5 21.7 0.7 1.7 0.9 2.4

Shanghai'12 122 70.7 17.7 12.9 2.2 2.2 ― 4.6

0

25

50

75

Shanghai'12

All destinations/Total '12

(%)

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 93

Shanghai

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† "*": No items applicable.

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering Shanghai'12Reason for deciding Shanghai'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

Shanghai'12

All

destinations/

Total '12

Shanghai'12

(n=4243) (n=122) (n=4243) (n=122)

Suited my budget 27.6 ◎ 39.5 8.8 ○ 16.6

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0   34.9 11.0   14.4

I just happened to discover a good travel product 9.2   12.1 3.2   7.6

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8   10.1 2.2   6.1

Suited my flying time or flight from the closest airport, etc. 5.5   4.7 0.8   1.0

Because I wanted to earn miles 3.4   4.4 0.5   0.8

It suited the needs of accompanying travelers, such as my children 4.8   3.8 1.5   ―

I have family members, relatives, acquaintances, friends at the destination 8.6 ○ 17.9 6.4 ○ 14.2

It was a location I had wanted to go to from before 21.2 ▲ 14.3 10.3 ▲ 1.3

I had been there before and found that it was good 15.8   11.1 6.2   3.2

Accompanying travelers wanted to go there 20.2 × 8.6 10.6 ▲ 4.3

Was recommended by family members, acquaintances, friends 7.8   7.6 1.7   1.4

I was interested in a particular sightseeing spot 14.3 ▲ 7.4 4.1   3.3

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1 ▲ 2.6 1.3   0.7

I felt like going after seeing the website of the travel bureau 2.3   1.9 0.2   0.5

Was recommended by a travel agent 1.5   1.6 0.5   1.6

I was interested in a particular event, activity 5.4   1.3 3.0   ―

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   0.5 0.2   ―

Prices seems cheap 19.4   21.0 3.6   6.6

City seems good 14.9   12.1 1.8   3.3

Food seems good 18.8 ▲ 9.7 3.4   2.8

Climate seems good 18.0 ▲ 9.2 3.0   1.9

Nature seems good 17.3 ▲ 9.1 3.1   ―

Seems safe 17.8 × 5.3 2.0   1.2

Timing of the trip seems good (best season at that destination, etc.) 6.6   4.7 1.6   1.7

Hotel I want to stay at seems good 4.4   3.1 1.6   ―

Hygienic 4.8   2.3 0.1   ―

Hospitality seems good 6.0 ▲ ― 0.5   1.4

Other 8.6 4.9 6.7 4.5

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40

Reasons for considering Shanghai'12

Reason for deciding Shanghai'12

(%)

Sample

100.0 34.4 32.7 32.1 30.3 12.4 10.7 8.8 6.1 6.0 6.0 5.1 4.9 4.8 4.6 3.3 3.1 2.8 2.7 2.4

( 222 ) ( 76 ) ( 73 ) ( 71 ) ( 67 ) ( 27 ) ( 24 ) ( 19 ) ( 13 ) ( 13 ) ( 13 ) ( 11 ) ( 11 ) ( 11 ) ( 10 ) ( 7 ) ( 7 ) ( 6 ) ( 6 ) ( 5 )

54.7 7.8 14.4 6.9 12.6 4.2 2.2 * 1.6 1.8 * 0.3 1.4 ― 1.3 ― ― ― 0.9 0.3

( 122 ) ( 17 ) ( 32 ) ( 15 ) ( 28 ) ( 9 ) ( 5 ) * ( 4 ) ( 4 ) * ( 1 ) ( 3 ) ( 0 ) ( 3 ) ( 0 ) ( 0 ) ( 0 ) ( 2 ) ( 1 )

222 55.0 22.4 43.8 21.1 41.8 33.3 20.8 * 30.8 30.8 * 9.1 27.3 ― 30.0 ― ― ― 33.3 20.0

Saipan Turkey UK CambodiaHawaii

(Oahu)Bali Guam

Hawaii

(other

than

Oahu)

Thailand

(other

than Thai

beaches)

Vietnam Hokkaido OceaniaKorea

Other

China

(exc.

Hong

Kong and

Macau)

Singapore OkinawaShanghai

Hong

Kong

/ Macau

Beijing Taiwan

222

Destinations simultaneously

considered by those who

considered the Shanghai

Destinations actually visited by

those who considered the

Shanghai

222

Rate of actual visit to country /

area considered

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the Shanghai

Destinations actually visited by those who considered the Shanghai

(%)

Page 94: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 94

Shanghai

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important Shanghai'12

All

destinations

/Total '12

Shanghai'12

(n=2513) (n=75)

Price is cheap for the content 52.5 ○ 62.2

Cheap 27.6 ◎ 46.4

There is city sightseeing 13.4 ◎ 25.7

Can visit many tourist spots 13.7 ◎ 24.1

Can pay by credit card 16.3   17.0

Includes spots I want to go to 22.3 × 12.0

Content/Breakdown of the price indicated is clear 20.4 × 6.1

There is a lot of free time 19.8 × 4.8

Time stayed at destination is long 8.8 ▲ 2.2

Discounts are available for children 1.7   ―

Discounts are available for early reservations 7.0 ▲ ―

There is no city sightseeing 2.7   ―

It is an assuring airline 22.6   22.9

There are direct flights 16.0   16.8

It is a Japanese airline 6.8 ○ 13.7

Departs from nearest airport 7.7   7.2

Is a flight that meets my schedule and connecting flights 7.6   5.5

It is a well-known airline 9.1   4.9

Premium economy or business class or better 1.7   1.1

Aircraft equipment is good (new, clean) 2.1   0.8

Aircraft amenities (width of seats, etc.) are good 2.0   0.8

Is a Low-Cost Carrier 1.2   ―

Is not a Low-Cost Carrier 0.6   ―

Accumulate mileage with the airline used/affiliated 3.9   ―

Hotel is designated 15.6   19.3

Hotel location is good 24.5 ▲ 16.9

Hotel ambiance is nice / Grade of notoriety is high 17.5   14.8

Hotel facilities and services are complete 11.0   9.7

Transportation is provided to and from hotel 12.9 ▲ 5.0

Checkout time is late 1.3   0.8

Check-in time is early 1.1   ―

Rooms suit my needs 5.3 ▲ ―

Travel agency is very reliable 31.5   29.6

Comes with guide 18.2   14.6

Travel agency is familiar 11.0   11.9

Travel agency is well known 10.6   10.3

Travel agency has good ability to arrange and do good work 8.5   9.6

There are local staff who speak Japanese 12.5   8.7

Travel agency response is thorough 12.9 ▲ 6.7

Travel agency is in a location easy to visit 4.1   4.3

Travel agency is highly specialized 5.1   1.1

There is a backup desk at destinations 4.8   1.1

All meals provided 12.3 ◎ 35.6

All breakfasts provided 11.9   16.6

Comes with famous dishes 9.2 ○ 15.2

Can make reservations right away 6.1   8.0

Possible to participate alone 2.7   3.7

Can increase or decrease the number of nights 2.0   ―

Other 1.2   1.1

Nothing in particular 3.6 3.4

Items considered important

Budg

et

and

conte

nt

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

0 20 40 60 80

Items considered important Shanghai'12(%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Page 95: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 95

Shanghai

●Degree of satisfaction▽ The overall degree of satisfaction was 83.4%. A look at each degree of satisfaction attribute shows that

"sightseeing / viewing" (86.0%) comprised the largest percentage and was followed by "relaxation / beauty

treatments and massages" (84.6%) and "sports / hands-on activities" (75.5%).

▽ Opinions and action after travel: "I'd like to go to a different area in that country/area" (36.3%) comprised the

largest percentage and was followed by "I became more fond of that country/area" (25.7%). Intention to

revisit/total was 62.1%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

Shanghai'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=130) 83.4

(n=121) 86.0

(n=31) 75.5

(n=125) 68.2

(n=106) 52.1

(n=63) 84.6

(n=130) 61.9

(n=130) 60.8

(n=80) 74.8

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

31.2

33.3

26.6

17.8

39.1

39.8

41.5

41.5

6.0

2.5

5.4

10.8

22.6

2.7

25.1

29.3

13.1

10.6

11.4

19.1

21.0

25.3

12.7

13.1

9.9

12.133.3

19.4

22.0

45.5

34.3

41.6

42.2

54.8

50.8% 32.6

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I'd like to go to

a different area

in that

country/area

I became more

fond of that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I'd like to try

traveling more

deeply in the

same area

I'd like to stay

longer in that

country/area

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to try

more luxurious

travel in that

country/area

I collected

(would like to

collect)

information

about that

country/area

I made (would

like to make)

an album with

printed out

images

I wrote (would

like to write)

on a blog or

SNS

I made (would

like to make)

an album or

movies on a

PC or the web

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 46.7 57.0 36.7 26.0 42.5 46.5 17.2 20.9 13.6 10.9 7.2 9.4 74.0

Shanghai'12 130 36.3 25.7 25.3 19.6 16.0 14.3 11.6 10.5 9.6 8.0 5.2 23.7 62.1

0

20

40

60

Shanghai'12

All destinations/Total '12

(%)

Page 96: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

Beijing'12 (n=94)

Beijing'11 (n=73)

68.2

78.2

40.8

31.8

21.8

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

Beijing'12 (n=110) 6.2

Beijing'11 (n=91) 5.1

18.1 15.7 10.2 11.8 13.9 11.0 4.614.7%

10.8

14.2

33.2

47.5

21.7

22.0 5.4

7.0

1.1

12.0

2.7

4.1

5.1

9.3

2.1

1.9

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

Beijing '12 (n=110)

Beijing '11 (n=91)

13.0

7.9

7.4

9.8

9.5

6.6

21.3

28.1

30.5

12.9

10.1

9.9

11.0

4.6

6.7

8.1

9.3

18.3

18.0

25.9

6.8% 9.9 11.7

2.7

96

Beijing

●Profile▽ Sex and age: "male 50 yrs or older" (28.1%) comprised the largest percentage and was followed by "female 50

yrs or older" (18.0%).

▽ Incidence of first visit: 58.7%.

▽ Number of trips overseas thus far: average of 11.5 times.

●Travel Outline▽ Travel expenses: average of 68,000 yen.

▽ Incidence of package tour use: 68.2%.

▽ Number of days traveled: average of 6.2 days.

▽ Accompanying travelers: "married couple travel" (27.6%) comprised the largest percentage and was followed

by "with friends (3 or more)" (18.8%).

▽ In terms of purposes of travel, "to visit famous sites and historic spots" (76.6%) comprised the largest

percentage and was followed by "to eat good food" (32.4%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (83.0%) comprised the largest

percentage and was followed by "visit famous and historic places" (58.7%).

▽ Total expenditures at destination: average of 92,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

Beijing '12 (n=110)

Beijing '11 (n=91) 77.9

58.7

45.7%

22.1

41.3

54.3

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

Beijing '12 (n=110) 11.5

Beijing '11 (n=91) 11.8

7.1

5.7

7.6

11.0

17.5

17.9

21.0

10.7

15.6

18.7

55.5

51.8

43.6

4.9% 11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

Beijing'12 (n=94) 6.8

Beijing'11 (n=73) 9.0

Average

(tens of

1000s of

yen)

26.6 17.6

10.8

11.9

7.0

14.6 6.8 5.5

16.9

46.8

17.1%

56.4

33.5 12.05.3

4.6

2.4

2.1

-

2.1

-

Page 97: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

All

destinations/

Total '12

Beijing

'12

(n=5076) (n=110)

Married couple travel 25.6 27.6

Family travel (with children) 13.9 12.8

Travel alone 13.1 8.4

With friends (3 or more) 12.0 18.8

With friend (alone) 11.6 16.5

Family travel (with parents) 6.7 5.0

Couple travel 4.8 4.5

Honeymoon 3.5 0.9

Family travel (3 generations) 2.6 1.1

Other 6.1 4.4

0 10 20 30

All destinations/Total '12 Beijing'12

(%)

97

Beijing

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

Beijing'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

Beijing

'12 94 48.5 16.1 5.9 14.1 2.6 3.7 9.1 ― 19.1 9.2

'11 73 34.1 42.6 1.9 9.2 3.4 ― 5.2 3.5 15.0 7.5

(%)

Average

(in 10s of 1000s of yen)

Beijing'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

Beijing

'12 94 14.6 22.5 27.3 16.7 8.5 3.5 5.9 0.9 5.6 2.8

'11 73 4.0 13.7 7.6 30.3 20.8 11.5 7.4 4.7 5.6 4.2

'12 94 30.4 21.9 25.8 10.3 7.5 2.2 ― 1.9 2.4 1.0

'11 73 25.3 23.9 30.3 9.3 3.3 3.3 ― 4.7 2.6 1.0

'12 94 26.6 10.1 30.1 16.2 11.4 0.6 3.0 1.9 2.6 1.6

'11 73 21.4 14.8 29.6 16.9 10.5 2.1 ― 4.7 2.7 1.3Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

Beijing

'12

(n=5076) (n=110)

1 To visit famous sites and historic spots 49.6 76.6

2 To eat good food 50.3 32.4

3 To experience a different culture 20.9 22.2

4 To shop 46.0 18.7

5 To broaden my horizons/perspective 16.9 17.6

6 In expectation of interactions and new encounters with local people 10.0 14.6

7 To relax and rest 32.5 14.4

8 To create memories 23.2 14.0

9 To view art 14.1 11.9

10 To enjoy nature 20.7 10.9

11 To stay at luxury hotels 9.8 10.2

12 To see Japanese friends and acquaintances who live there 7.2 9.8

13 Just to try getting to a foreign country 15.3 8.9

13 To escape from the routine 25.0 8.9

15 Beauty treatments and massages 15.2 8.4

16 To have a look at Japan from overseas 5.0 8.3

17 To see stimulation 11.4 7.1

18 For my children 6.3 5.0

19 To experience places off the beaten track / adventures 4.7 3.3

19 To improve my language ability 4.5 3.3

21 To visit a place that is in my memories 3.3 3.2

22 To get a better grounding in hobbies and studies pursued 2.1 2.8

23 To engage in sports 7.7 2.6

24 To benefit my career opportunities 0.7 2.3

25 For my parents 3.1 1.7

26 To enjoy a concert / musical performance 2.8 1.5

27 To tour locations of filming 2.2 1.3

28 To view a sport event 1.7 0.7

29 To visit a place that I live at before 1.6 0.5

30 To do a home-stay / study abroad 0.9 ―

30 Working holiday 0.2 ―

30 To see an event held during a particular time (carnival in Rio, etc.) 1.5 ―

30 To attend a wedding ceremony 1.3 ―

Other 5.5 3.9

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

Beijing'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=64) (n=110) (n=110)

1 City sightseeing / Tour to surrounding area 83.0 15.1 6.6

2 Visit famous and historic places 58.7 15.1 10.6

3 Famous dishes 51.0 5.9 9.7

4 Art museums and historic museums 33.5 2.5 3.6

5 Shopping tour 20.5 4.3 0.5

6 Aquariums/zoos 10.4 4.3 2.5

7 Viewing of theater, musicals, concert, shows, etc. 10.2 8.3 22.5

8 Theme park 5.0 2.9 1.8

9 Island tour 3.1 1.3 1.3

10 Dinner cruise 1.8 2.3 0.5

10 Beauty treatments, spa, massage, hot springs 1.8 2.9 9.3

10 Riding (horseback, rafting, etc.) 1.8 0.5 1.3

10 Other event viewing 1.8 1.0 0.5

14 Pleasure cruise 0.9 1.3 0.5

14 To tour locations of filming 0.9 1.0 3.4

14 Golfing 0.9 1.4 1.0

14 Diving and snorkeling 0.9 0.5 1.8

14 Other marine sports 0.9 0.5 1.0

14 Skiing and snowboarding 0.9 1.3 0.5

14 Outdoor (fishing, climbing, etc.) 0.9 0.5 0.5

14 Other sports 0.9 1.3 0.5

14 Safari jungle tour 0.9 1.3 0.5

14 Sports viewing 0.9 1.8 1.1

14 Gambling 0.9 1.0 1.0

14 Instruction 0.9 0.5 0.5

14 Ethnic cultural experiences 0.9 0.5 0.5

14 Trains 0.9 1.0 4.5

14 Car rental 0.9 0.5 2.1

29 Night tour ― 3.1 3.5

Other ― 2.4 1.3

Nothing ― 58.4 42.8

Don't know or don't remember ― 4.1 2.4

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation9.8

Page 98: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 98

Beijing

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 3.0 months prior to departure, "when started

considering" was given an average of 2.2 months prior to departure, and "when booked" was given an average of 1.8 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (71.8%) comprised

the largest percentage and was followed by "travel agency pamphlets" (24.7%) and "information magazines sent from travel agencies and

airlines" (18.2%).

▽ In terms of means of inquiry, "web / e-mail" (53.3%) comprised the largest percentage and was followed by "by telephone" (31.9%) and

"visiting" (11.6%).

▽ In terms of means of booking, "web / e-mail" (66.1%) comprised the largest percentage and was followed by "by telephone" (19.6%) and

"visiting" (12.6%).

▽ A look at the destinations simultaneously considered by those who considered Beijing shows that , "Shanghai" (48.8%) comprised the largest

percentage, followed by "Taiwan" (28.5%). In terms of actual destinations visited, "Beijing" (63.5%) comprised the largest percentage, followed

by "Shanghai" (16.9%).

▽ Among the responses given as the reasons for considering, "suited my budget" (44.0%) comprised the largest percentage, followed by "suited

my date of departure, date of return, day of the week, travel period, etc." (38.3%). Among the responses given as the reason for deciding,

"suited my date of departure, date of return, day of the week, travel period, etc." (21.2%) comprised the largest percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "price is cheap for the content" (63.3%) comprised

the largest percentage and followed by "includes spots I want to go to" (33.4%).

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

Beijing'12 Beijing'11

When first thought of traveling 94 3.9 11.4 29.3 31.1 10.8 3.2 3.5 ― 6.9 4.5 3.0 4.0

When started considering 94 0.9 5.4 28.9 24.4 26.1 2.2 5.1 1.3 5.9 3.1 2.2 2.2

When booked 94 0.9 1.1 13.1 35.6 26.6 8.0 3.7 4.3 6.8 2.4 1.8 1.7

Average (months prior)0

10

20

30

40

50

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Tra

vel a

gency

pam

phle

ts

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

New

spap

er

ads

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

Tra

vel a

gency

counte

rs

Fre

e fly

ers

and

flyers

in

new

spap

ers

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

Inte

rnet

(sm

artp

hone, e

tc.)

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

Mobi

le s

ites

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

TV

pro

gram

s an

d com

merc

ials

Acqu

ainta

nces

at t

rave

l

agencie

s

Seik

yo p

amph

lets

and

counte

rs

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 31.3 10.9 4.7 18.5 9.8 14.8 1.8 11.3 1.2 3.5 4.4 2.2 1.2 0.2 2.3 1.4 0.5 1.1 3.5

Beijing'12 94 71.8 24.7 18.2 14.2 10.2 8.4 7.3 7.2 5.7 4.7 3.0 2.5 0.7 0.6 0.6 0.6 0.6 0.6 ― 4.0

0

20

40

60

80

100

Beijing'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 24.3 18.9 1.0 1.2 13.0 3.5

Beijing'12 94 53.3 31.9 11.6 1.7 ― 13.5 5.9

0

25

50

75

Beijing'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 15.5 21.7 0.7 1.7 0.9 2.4

Beijing'12 94 66.1 19.6 12.6 1.7 2.7 1.5 5.9

0

25

50

75

Beijing'12

All destinations/Total '12

(%)

Page 99: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 99

Beijing

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† "*": No items applicable.

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering Beijing'12Reason for deciding Beijing'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

Beijing'12

All

destinations/

Total '12

Beijing'12

(n=4243) (n=94) (n=4243) (n=94)

Suited my budget 27.6 ◎ 44.0 8.8   13.6

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0 ○ 38.3 11.0 ◎ 21.2

I just happened to discover a good travel product 9.2 ○ 15.8 3.2 ○ 12.4

It suited the needs of accompanying travelers, such as my children 4.8   6.8 1.5   0.6

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8   4.5 2.2   2.1

Suited my flying time or flight from the closest airport, etc. 5.5   3.5 0.8   ―

Because I wanted to earn miles 3.4   2.0 0.5   1.0

It was a location I had wanted to go to from before 21.2 ▲ 15.6 10.3 ▲ 4.8

I was interested in a particular sightseeing spot 14.3   13.2 4.1   4.4

I have family members, relatives, acquaintances, friends at the destination 8.6   10.5 6.4   6.1

Was recommended by family members, acquaintances, friends 7.8   10.1 1.7   3.9

Accompanying travelers wanted to go there 20.2 × 7.2 10.6   5.7

I had been there before and found that it was good 15.8 ▲ 5.8 6.2 ▲ 0.9

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1   5.1 1.3   ―

I was interested in a particular event, activity 5.4   4.5 3.0   1.1

Was recommended by a travel agent 1.5   2.1 0.5   1.2

I felt like going after seeing the website of the travel bureau 2.3   1.7 0.2   ―

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   0.6 0.2   ―

Prices seems cheap 19.4   20.1 3.6   5.2

Food seems good 18.8 ▲ 10.9 3.4   ―

Nature seems good 17.3 ▲ 9.9 3.1   ―

Seems safe 17.8 × 6.5 2.0   1.5

City seems good 14.9 ▲ 6.3 1.8   ―

Timing of the trip seems good (best season at that destination, etc.) 6.6   5.8 1.6   3.6

Climate seems good 18.0 × 5.5 3.0   1.8

Hotel I want to stay at seems good 4.4   3.9 1.6   1.5

Hygienic 4.8   1.5 0.1   ―

Hospitality seems good 6.0 ▲ ― 0.5   ―

Other 8.6 8.5 6.7 7.5

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40 50

Reasons for considering Beijing'12

Reason for deciding Beijing'12

(%)

Sample

100.0 48.8 28.5 25.3 24.8 19.3 10.3 7.6 7.3 5.3 5.1 4.3 4.2 4.1 3.6 3.5 3.3 3.2 2.9 2.9

( 149 ) ( 73 ) ( 42 ) ( 38 ) ( 37 ) ( 29 ) ( 15 ) ( 11 ) ( 11 ) ( 8 ) ( 8 ) ( 6 ) ( 6 ) ( 6 ) ( 5 ) ( 5 ) ( 5 ) ( 5 ) ( 4 ) ( 4 )

63.5 16.9 4.1 8.9 6.7 7.1 ― * * 1.4 ― 1.3 2.9 0.6 0.6 0.6 ― * ― *

( 94 ) ( 25 ) ( 6 ) ( 13 ) ( 10 ) ( 11 ) ( 0 ) * * ( 2 ) ( 0 ) ( 2 ) ( 4 ) ( 1 ) ( 1 ) ( 1 ) ( 0 ) * ( 0 ) *

149 63.1 34.2 14.3 34.2 27.0 37.9 ― * * 25.0 ― 33.3 66.7 16.7 20.0 20.0 ― * ― *Rate of actual visit to country /

area considered

Beijing Shanghai Taiwan Korea

Hong

Kong

/ Macau

Other

China

(exc.

Hong

Kong and

Macau)

Singapore Hokkaido Okinawa Vietnam Bali GuamHawaii

(Oahu)

Thailand

(other

than Thai

beaches)

Italy Oceania Cambodia Kyushu

Malaysia

(other

than

beach

resorts)

Kinki

149

Destinations simultaneously

considered by those who

considered the Beijing

Destinations actually visited by

those who considered the Beijing149

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the Beijing

Destinations actually visited by those who considered the Beijing

(%)

Page 100: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 100

Beijing

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important Beijing'12

All

destinations

/Total '12

Beijing'12

(n=2513) (n=64)

Price is cheap for the content 52.5 ◎ 63.3

Includes spots I want to go to 22.3 ◎ 33.4

There is city sightseeing 13.4 ◎ 31.3

Cheap 27.6   29.2

Can pay by credit card 16.3   17.3

Can visit many tourist spots 13.7   15.7

Content/Breakdown of the price indicated is clear 20.4 ▲ 13.9

There is a lot of free time 19.8 × 6.3

Discounts are available for early reservations 7.0   4.8

Time stayed at destination is long 8.8   4.2

There is no city sightseeing 2.7   1.0

Discounts are available for children 1.7   0.9

There are direct flights 16.0   18.9

It is an assuring airline 22.6 ▲ 14.9

Departs from nearest airport 7.7   11.6

It is a Japanese airline 6.8   8.3

It is a well-known airline 9.1   5.8

Is a flight that meets my schedule and connecting flights 7.6 ▲ 2.2

Is a Low-Cost Carrier 1.2   ―

Is not a Low-Cost Carrier 0.6   ―

Accumulate mileage with the airline used/affiliated 3.9   ―

Aircraft equipment is good (new, clean) 2.1   ―

Aircraft amenities (width of seats, etc.) are good 2.0   ―

Premium economy or business class or better 1.7   ―

Hotel ambiance is nice / Grade of notoriety is high 17.5   21.0

Hotel is designated 15.6   19.9

Hotel location is good 24.5 ▲ 19.3

Transportation is provided to and from hotel 12.9 ▲ 4.0

Checkout time is late 1.3   2.2

Hotel facilities and services are complete 11.0 × 0.9

Check-in time is early 1.1   0.9

Rooms suit my needs 5.3 ▲ ―

Travel agency is very reliable 31.5   27.2

Comes with guide 18.2 ▲ 12.6

There are local staff who speak Japanese 12.5   8.3

Travel agency is familiar 11.0   8.0

Travel agency is well known 10.6   6.9

Travel agency response is thorough 12.9 ▲ 5.8

Travel agency is highly specialized 5.1   2.7

Travel agency is in a location easy to visit 4.1   1.0

Travel agency has good ability to arrange and do good work 8.5 ▲ 0.9

There is a backup desk at destinations 4.8   ―

All meals provided 12.3 ◎ 22.7

Comes with famous dishes 9.2 ○ 15.8

All breakfasts provided 11.9   10.6

Can make reservations right away 6.1   2.3

Can increase or decrease the number of nights 2.0   ―

Possible to participate alone 2.7   ―

Other 1.2   3.7

Nothing in particular 3.6 4.7

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

Budg

et

and

conte

nt

Items considered important

0 20 40 60 80

Items considered important Beijing'12(%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Page 101: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 101

Beijing

●Degree of satisfaction▽ The overall degree of satisfaction was 78.2%. A look at each degree of satisfaction attribute shows that

"sightseeing / viewing" (86.1%) comprised the largest percentage and was followed by "relaxation / beauty

treatments and massages" (78.7%) and "Meals" (74.3%).

▽ Opinions and action after travel: "I'd like to go to a different area in that country/area" (50.4%) comprised the

largest percentage and was followed by "I'd like to try going to that country/area in a different season/period"

(22.5%). Intention to revisit/total was 61.3%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

Beijing'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=102) 78.2

(n=96) 86.1

(n=30) 63.4

(n=97) 74.3

(n=79) 52.7

(n=36) 78.7

(n=102) 61.6

(n=102) 66.4

(n=50) 72.4

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

25.4

34.1

38.0

28.1

45.2

42.8

47.1

45.1

9.0

6.9

18.6

10.1

23.8

7.1

28.1

25.2

17.6

12.8

18.1

15.6

23.5

14.1

10.3

8.4

9.927.3

19.3

18.8

33.5

24.7

36.3

29.3

60.7

46.9% 31.3

7.0

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I'd like to go to

a different area

in that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I became more

fond of that

country/area

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to try

traveling more

deeply in the

same area

I'd like to stay

longer in that

country/area

I'd like to try

more luxurious

travel in that

country/area

I made (would

like to make)

an album with

printed out

images

I collected

(would like to

collect)

information

about that

country/area

I wrote (would

like to write)

on a blog or

SNS

I made (would

like to make)

an album or

movies on a

PC or the web

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 46.7 36.7 57.0 46.5 26.0 42.5 17.2 13.6 20.9 10.9 7.2 9.4 74.0

Beijing'12 102 50.4 22.5 21.2 18.4 14.2 11.3 9.9 8.4 7.2 4.9 3.1 23.4 61.3

0

20

40

60

Beijing'12

All destinations/Total '12

(%)

Page 102: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

Other China (exc. Hong Kong and Macau)'12 (n=88)

Other China (exc. Hong Kong and Macau)'11 (n=100)

55.2

62.0

40.8

44.8

38.0

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

Other China (exc. Hong Kong and Macau)'12 (n=112) 6.4

Other China (exc. Hong Kong and Macau)'11 (n=132) 5.9

18.1 15.7 10.2

7.9

11.8 13.9 11.0 4.614.7%

11.0

11.0

21.1

28.9

19.7

21.7

9.8

7.5

10.4

9.7

13.5

11.3

11.9

2.0

2.6

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

Other China (exc. Hong Kong and Macau) '12 (n=112)

Other China (exc. Hong Kong and Macau) '11 (n=132)

6.1

5.8

12.4

9.2

10.2

10.5

21.3

32.3

38.2

12.9

4.5

11.0

9.0

3.3

8.1

4.0

18.3

21.4

26.2

6.8% 9.9 11.7

5.3 1.4

102

Other China (exc. Hong Kong and Macau)

●Profile▽ Sex and age: "male 50 yrs or older" (32.3%) comprised the largest percentage and was followed by "female 50

yrs or older" (21.4%).

▽ Incidence of first visit: 27.8%.

▽ Number of trips overseas thus far: average of 17.9 times.

●Travel Outline▽ Travel expenses: average of 104,000 yen.

▽ Incidence of package tour use: 55.2%.

▽ Number of days traveled: average of 6.4 days.

▽ Accompanying travelers: "married couple travel" (27.0%) comprised the largest percentage and was followed

by "travel alone" (21.4%).

▽ In terms of purposes of travel, "to visit famous sites and historic spots" (56.1%) comprised the largest

percentage and was followed by "to eat good food" (29.4%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (79.9%) comprised the largest

percentage and was followed by "visit famous and historic places" (67.0%).

▽ Total expenditures at destination: average of 96,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

Other China (exc. Hong Kong and Macau) '12 (n=112)

Other China (exc. Hong Kong and Macau) '11 (n=132) 47.3

27.8

45.7%

52.7

72.2

54.3

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

Other China (exc. Hong Kong and Macau) '12 (n=112) 17.9

Other China (exc. Hong Kong and Macau) '11 (n=132) 15.7

3.9

2.0

17.5

21.8

10.7

14.0

11.5

55.5

65.5

53.5

4.9%

11.2

6.5

11.4

10.1

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

Other China (exc. Hong Kong and Macau)'12 (n=88) 10.4

Other China (exc. Hong Kong and Macau)'11 (n=100) 12.2

Average

(tens of

1000s of

yen)

26.6

42.7

17.6

18.9

11.9

19.2

4.5

14.6

12.7

6.8 5.5

15.2

23.0

17.1%

34.4 16.0 4.4

3.4

2.9

2.6

-

Page 103: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 103

Other China (exc. Hong Kong and Macau)

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

All

destinations/

Total '12

(n=5076) (n=112)

Married couple travel 25.6 27.0

Family travel (with children) 13.9 10.5

Travel alone 13.1 21.4

With friends (3 or more) 12.0 8.5

With friend (alone) 11.6 14.1

Family travel (with parents) 6.7 8.4

Couple travel 4.8 5.0

Honeymoon 3.5 1.6

Family travel (3 generations) 2.6 0.8

Other 6.1 2.6

Other China

(exc. Hong Kong

and Macau)

'120 10 20 30

All destinations/Total '12

Other China (exc. Hong Kong and Macau)'12 (%)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

Other China (exc. Hong Kong and Macau)'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

Other China

(exc. Hong

Kong and

Macau)

'12 88 39.3 22.9 5.2 12.8 5.1 6.4 7.4 0.9 19.1 9.6

'11 100 45.8 27.3 3.5 5.9 3.8 5.9 7.8 ― 15.0 9.1

(%)

Average

(in 10s of 1000s of yen)

Other China (exc. Hong Kong and Macau)'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

Other China

(exc. Hong

Kong and

Macau)

'12 88 13.1 10.7 29.0 19.1 14.1 6.6 6.4 0.9 5.6 3.3

'11 100 14.3 14.7 26.6 22.2 11.3 5.0 5.9 ― 5.6 2.8

'12 88 26.6 13.4 30.5 19.7 5.1 3.8 ― 0.9 2.4 1.2

'11 100 35.4 15.4 25.0 11.5 3.7 3.1 4.3 1.6 2.6 1.4

'12 88 36.5 10.8 23.9 16.8 2.5 3.4 3.6 2.5 2.6 1.6

'11 100 28.2 10.1 27.7 7.1 11.2 9.0 5.2 1.6 2.7 2.4Sightseeing and activities

Total amount

Shopping

Meals

(%)

(n=5076) (n=112)

1 To visit famous sites and historic spots 49.6 56.1

2 To eat good food 50.3 29.4

3 To enjoy nature 20.7 26.0

4 To relax and rest 32.5 22.7

5 To experience a different culture 20.9 22.0

6 To broaden my horizons/perspective 16.9 18.5

7 To see Japanese friends and acquaintances who live there 7.2 16.8

8 To shop 46.0 16.4

9 To create memories 23.2 15.4

10 To escape from the routine 25.0 15.0

11 In expectation of interactions and new encounters with local people 10.0 11.7

12 Just to try getting to a foreign country 15.3 10.1

13 To experience places off the beaten track / adventures 4.7 9.4

14 Beauty treatments and massages 15.2 9.2

15 To see stimulation 11.4 9.0

16 To improve my language ability 4.5 8.6

17 To stay at luxury hotels 9.8 7.4

18 To view art 14.1 6.0

19 For my parents 3.1 3.7

20 To engage in sports 7.7 2.8

20 To have a look at Japan from overseas 5.0 2.8

22 To visit a place that is in my memories 3.3 2.5

23 To get a better grounding in hobbies and studies pursued 2.1 2.3

24 To visit a place that I live at before 1.6 1.6

24 For my children 6.3 1.6

26 To view a sport event 1.7 ―

26 To enjoy a concert / musical performance 2.8 ―

26 To tour locations of filming 2.2 ―

26 To do a home-stay / study abroad 0.9 ―

26 Working holiday 0.2 ―

26 To see an event held during a particular time (carnival in Rio, etc.) 1.5 ―

26 To attend a wedding ceremony 1.3 ―

26 To benefit my career opportunities 0.7 ―

Other 5.5 9.3

Other China

(exc. Hong

Kong and

Macau)

'12

All

destinations

/Total '12

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

Other China (exc. Hong Kong and Macau)'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=49) (n=112) (n=112)

1 City sightseeing / Tour to surrounding area 79.9 12.9 5.8

2 Visit famous and historic places 67.0 10.8 5.2

3 Famous dishes 37.5 3.0 7.2

4 Shopping tour 29.2 2.4 0.7

5 Art museums and historic museums 18.6 0.8 3.2

6 Viewing of theater, musicals, concert, shows, etc. 15.6 0.8 9.7

7 Theme park 12.1 1.7 2.4

8 Outdoor (fishing, climbing, etc.) 9.0 2.4 1.5

9 Ethnic cultural experiences 8.8 1.6 0.7

10 Pleasure cruise 7.1 1.5 1.9

11 To tour locations of filming 5.2 ― ―

12 Dinner cruise 4.9 ― 1.8

13 Other event viewing 2.9 ― 0.5

14 Island tour 1.3 1.4 ―

15 Aquariums/zoos ― 0.7 0.5

15 Beauty treatments, spa, massage, hot springs ― 0.8 8.4

15 Golfing ― ― 1.5

15 Diving and snorkeling ― 0.5 ―

15 Other marine sports ― ― 1.3

15 Skiing and snowboarding ― ― ―

15 Riding (horseback, rafting, etc.) ― ― 0.7

15 Other sports ― ― ―

15 Safari jungle tour ― 0.5 ―

15 Sports viewing ― ― ―

15 Gambling ― ― ―

15 Night tour ― ― 5.8

15 Instruction ― ― ―

15 Trains ― 0.7 3.6

15 Car rental ― ― ―

Other ― 4.3 5.4

Nothing 1.7 68.4 54.8

Don't know or don't remember ― 3.4 1.8

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation6.6

Page 104: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 104

Other China (exc. Hong Kong and Macau)

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 3.8 months prior to departure, "when started

considering" was given an average of 2.6 months prior to departure, and "when booked" was given an average of 1.9 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (77.7%) yielded the

highest percentage by far, followed by "travel agency pamphlets" (27.0%) and "information magazines sent from travel agencies and airlines"

(11.5%).

▽ In terms of means of inquiry, "web / e-mail" (51.9%) comprised the largest percentage and was followed by "by telephone" (30.8%) and

"visiting" (9.2%).

▽ In terms of means of booking, "web / e-mail" (64.8%) comprised the largest percentage and was followed by "by telephone" (23.9%) and

"visiting" (12.4%).

▽ A look at the destinations simultaneously considered by those who considered other China (exc. Hong Kong and Macau) shows that "Taiwan"

(25.3%) comprised the largest percentage, followed by "Hong Kong or Macau" (24.6%). In terms of actual destinations visited, "Other China

(exc. Hong Kong and Macau)" (53.5%) comprised the largest percentage, followed by "Beijing" (10.9%).

▽ Among the responses given as the reasons for considering, "suited my date of departure, date of return, day of the week, travel period, etc."

(33.8%) comprised the largest percentage, followed by "suited my budget" (29.0%). Among the responses given as the reason for deciding,

"suited my budget" (15.4%) comprised the largest percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "price is cheap for the content" (63.1%) comprised

the largest percentage and followed by "includes spots I want to go to" (45.1%).

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

Other China

(exc. Hong

Kong and

Macau)'12

Other China

(exc. Hong

Kong and

Macau)'11

When first thought of traveling 88 11.6 15.9 20.7 22.2 14.8 2.1 6.5 2.0 4.1 4.5 3.8 3.6

When started considering 88 3.7 10.8 20.5 24.7 25.6 3.5 6.5 3.2 1.6 3.1 2.6 2.1

When booked 88 2.0 2.6 19.0 25.2 29.4 8.0 8.1 4.1 1.6 2.4 1.9 1.6

Average (months prior)0

10

20

30

40

50

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Tra

vel a

gency

pam

phle

ts

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Tra

vel a

gency

counte

rs

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

New

spap

er

ads

Inte

rnet

(sm

artp

hone, e

tc.)

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

Fre

e fly

ers

and

flyers

in

new

spap

ers

TV

pro

gram

s an

d com

merc

ials

Mobi

le s

ites

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Acqu

ainta

nces

at t

rave

l

agencie

s

Seik

yo p

amph

lets

and

counte

rs

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 31.3 10.9 9.8 18.5 14.8 11.3 4.7 4.4 1.2 2.2 3.5 1.8 2.3 1.2 0.2 1.4 0.5 1.1 3.5

Other China (exc. Hong Kong and Macau)'12 88 77.7 27.0 11.5 10.7 10.0 6.9 5.2 4.8 4.0 3.9 3.0 1.6 1.1 1.0 ― ― ― ― ― 6.6

0

20

40

60

80

100

Other China (exc. Hong Kong and Macau)'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 24.3 18.9 1.0 1.2 13.0 3.5

Other China (exc. Hong Kong and Macau)'12 88 51.9 30.8 9.2 3.0 ― 20.8 1.6

0

25

50

75

Other China (exc. Hong Kong and Macau)'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 15.5 21.7 0.7 1.7 0.9 2.4

Other China (exc. Hong Kong and Macau)'12 88 64.8 23.9 12.4 5.0 0.6 1.6 1.6

0

25

50

75

Other China (exc. Hong Kong and Macau)'12

All destinations/Total '12

(%)

Page 105: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Sample

100.0 25.3 24.6 21.4 17.4 16.6 7.8 7.0 5.6 5.5 5.1 5.0 4.3 4.2 4.2 4.0 4.0 3.8 3.5 3.4

( 165 ) ( 42 ) ( 41 ) ( 35 ) ( 29 ) ( 27 ) ( 13 ) ( 12 ) ( 9 ) ( 9 ) ( 8 ) ( 8 ) ( 7 ) ( 7 ) ( 7 ) ( 7 ) ( 7 ) ( 6 ) ( 6 ) ( 6 )

53.5 9.3 9.3 6.0 10.9 8.0 2.3 ― 1.0 0.3 * * ― ― 0.5 0.6 0.3 * ― 1.6

( 88 ) ( 15 ) ( 15 ) ( 10 ) ( 18 ) ( 13 ) ( 4 ) ( 0 ) ( 2 ) ( 1 ) * * ( 0 ) ( 0 ) ( 1 ) ( 1 ) ( 1 ) * ( 0 ) ( 3 )

165 53.3 35.7 36.6 28.6 62.1 48.1 30.8 ― 22.2 11.1 * * ― ― 14.3 14.3 14.3 * ― 50.0

Other

places in

Asia

Tokyo

metropoli

tan area

SaipanMalaysian

beachesOceania

Malaysia

(other

than

beach

resorts)

Vietnam GermanyGuam France Okinawa HokkaidoBeijing Shanghai

Thailand

(other

than Thai

beaches)

Singapore

Other

China

(exc.

Hong

Kong and

Macau)

Taiwan

Hong

Kong

/ Macau

Korea

165

Destinations simultaneously

considered by those who considered

the Other China (exc. Hong Kong and

Macau)

Destinations actually visited by those

who considered the Other China (exc.

Hong Kong and Macau)

165

Rate of actual visit to country /

area considered

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the Other China (exc. Hong Kong and Macau)

Destinations actually visited by those who considered the Other China (exc. Hong Kong and Macau)

(%)

Reasons for considering Other China (exc. Hong Kong and Macau)'12Reason for deciding Other China (exc. Hong Kong and Macau)'12

Reasons for considering Reason for deciding

All

destinations/

Total '12

Other China

(exc. Hong

Kong and

Macau)'12

All

destinations/

Total '12

Other China

(exc. Hong

Kong and

Macau)'12

(n=4243) (n=88) (n=4243) (n=88)

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0   33.8 11.0   9.3

Suited my budget 27.6   29.0 8.8 ○ 15.4

I just happened to discover a good travel product 9.2 ◎ 20.6 3.2   6.5

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8   6.5 2.2   3.7

Suited my flying time or flight from the closest airport, etc. 5.5   3.8 0.8   ―

Because I wanted to earn miles 3.4   2.5 0.5   ―

It suited the needs of accompanying travelers, such as my children 4.8   1.7 1.5   ―

It was a location I had wanted to go to from before 21.2   16.3 10.3   13.3

Accompanying travelers wanted to go there 20.2 ▲ 13.0 10.6   5.9

I was interested in a particular sightseeing spot 14.3   12.4 4.1   2.6

I have family members, relatives, acquaintances, friends at the destination 8.6   8.6 6.4   9.8

Was recommended by family members, acquaintances, friends 7.8   7.5 1.7   1.7

I had been there before and found that it was good 15.8 ▲ 7.1 6.2 ▲ 0.9

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1   5.9 1.3   2.0

I felt like going after seeing the website of the travel bureau 2.3   3.2 0.2   2.0

Was recommended by a travel agent 1.5   2.3 0.5   0.6

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   1.6 0.2   ―

I was interested in a particular event, activity 5.4 ▲ ― 3.0   ―

Prices seems cheap 19.4   18.1 3.6   4.4

Nature seems good 17.3   16.4 3.1   2.5

Climate seems good 18.0 ▲ 9.7 3.0   ―

Seems safe 17.8 × 6.8 2.0   ―

City seems good 14.9 ▲ 5.9 1.8   1.6

Timing of the trip seems good (best season at that destination, etc.) 6.6   5.1 1.6   4.1

Food seems good 18.8 × 4.6 3.4   1.6

Hygienic 4.8   1.6 0.1   ―

Hotel I want to stay at seems good 4.4   1.6 1.6   1.0

Hospitality seems good 6.0 ▲ 1.0 0.5   2.7

Other 8.6 12.4 6.7 8.6

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40

Reasons for considering Other China (exc. Hong Kong and Macau)'12

Reason for deciding Other China (exc. Hong Kong and Macau)'12

(%)

105

Other China (exc. Hong Kong and Macau)

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† "*": No items applicable.

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Page 106: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 106

Other China (exc. Hong Kong and Macau)

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important Other China (exc. Hong Kong and Macau)'12

All

destinations

/Total '12

Other China

(exc. Hong

Kong and

Macau)'12

(n=2513) (n=49)

Price is cheap for the content 52.5 ◎ 63.1

Includes spots I want to go to 22.3 ◎ 45.1

Cheap 27.6 ○ 37.2

Can pay by credit card 16.3 ○ 25.6

Can visit many tourist spots 13.7 ○ 19.5

Content/Breakdown of the price indicated is clear 20.4 ▲ 14.6

There is a lot of free time 19.8 × 9.5

There is city sightseeing 13.4 ▲ 7.0

Time stayed at destination is long 8.8   5.3

There is no city sightseeing 2.7   2.0

Discounts are available for early reservations 7.0 ▲ 1.7

Discounts are available for children 1.7   ―

It is an assuring airline 22.6 ▲ 15.8

It is a Japanese airline 6.8   7.7

There are direct flights 16.0 ▲ 7.1

Is a flight that meets my schedule and connecting flights 7.6   6.3

Departs from nearest airport 7.7   4.9

It is a well-known airline 9.1 ▲ 2.0

Aircraft equipment is good (new, clean) 2.1   1.7

Aircraft amenities (width of seats, etc.) are good 2.0   1.7

Is a Low-Cost Carrier 1.2   ―

Is not a Low-Cost Carrier 0.6   ―

Accumulate mileage with the airline used/affiliated 3.9   ―

Premium economy or business class or better 1.7   ―

Hotel is designated 15.6   15.9

Hotel ambiance is nice / Grade of notoriety is high 17.5 ▲ 10.8

Hotel location is good 24.5 × 6.6

Transportation is provided to and from hotel 12.9 ▲ 3.7

Hotel facilities and services are complete 11.0 ▲ 3.7

Check-in time is early 1.1   1.7

Rooms suit my needs 5.3   1.7

Checkout time is late 1.3   ―

Travel agency is very reliable 31.5   34.6

Comes with guide 18.2   17.0

Travel agency is familiar 11.0   12.6

Travel agency response is thorough 12.9   9.5

Travel agency has good ability to arrange and do good work 8.5   7.5

Travel agency is well known 10.6   7.5

Travel agency is highly specialized 5.1   4.6

There are local staff who speak Japanese 12.5 ▲ 3.7

There is a backup desk at destinations 4.8   1.7

Travel agency is in a location easy to visit 4.1   1.7

All meals provided 12.3 ○ 20.2

Comes with famous dishes 9.2 ○ 15.3

All breakfasts provided 11.9   11.9

Can increase or decrease the number of nights 2.0   3.7

Possible to participate alone 2.7   3.5

Can make reservations right away 6.1   2.9

Other 1.2   ―

Nothing in particular 3.6 3.5

Items considered important

Budg

et

and

conte

nt

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

0 20 40 60 80

Items considered important Other China (exc. Hong Kong and Macau)'12(%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Page 107: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 107

Other China (exc. Hong Kong and Macau)

●Degree of satisfaction▽ The overall degree of satisfaction was 84.2%. A look at each degree of satisfaction attribute shows that

"sightseeing / viewing" (84.9%) comprised the largest percentage and was followed by "relaxation / beauty

treatments and massages" (81.6%) and "sports / hands-on activities" (75.6%).

▽ Opinions and action after travel: "I'd like to go to a different area in that country/area" (51.2%) comprised the

largest percentage and was followed by "I'd like to try going to that country/area in a different season/period"

(35.5%). Intention to revisit/total was 66.6%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

Other China (exc. Hong Kong and Macau)'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=106) 84.2

(n=96) 84.9

(n=34) 75.6

(n=101) 64.0

(n=81) 53.6

(n=35) 81.6

(n=106) 64.0

(n=106) 61.1

(n=56) 66.7

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

27.0

17.7

19.3

24.6

28.2

26.3

32.7

17.1

4.4

3.0

8.7

17.2

21.1

5.9

25.4

28.8

20.2

11.4

15.7

18.9

25.3

12.5

10.7

10.1

13.249.5

28.4

37.7

53.4

29.0

44.6

58.0

57.9

60.0% 24.2

12.1

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I'd like to go to

a different area

in that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I became more

fond of that

country/area

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to stay

longer in that

country/area

I'd like to try

traveling more

deeply in the

same area

I collected

(would like to

collect)

information

about that

country/area

I wrote (would

like to write)

on a blog or

SNS

I made (would

like to make)

an album with

printed out

images

I'd like to try

more luxurious

travel in that

country/area

I made (would

like to make)

an album or

movies on a

PC or the web

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 46.7 36.7 57.0 46.5 42.5 26.0 20.9 10.9 13.6 17.2 7.2 9.4 74.0

Other China (exc. Hong Kong and Macau)'12 106 51.2 35.5 33.0 25.4 21.3 14.5 12.6 10.9 10.9 6.0 3.5 17.9 66.6

0

20

40

60

Other China (exc. Hong Kong and Macau)'12

All destinations/Total '12

(%)

Page 108: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

Hong Kong / Macau'12 (n=176)

Hong Kong / Macau'11 (n=183)

49.3

60.4

40.8

50.7

39.6

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

Hong Kong / Macau'12 (n=205) 4.4

Hong Kong / Macau'11 (n=222) 4.8

18.1 15.7 10.2 11.8 13.9 11.0 4.614.7%

24.4

29.2

40.0

38.9

22.2

17.9 3.8

6.2

1.5

4.6

4.2

1.4

0.9

2.6

1.9

0.3

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

Hong Kong / Macau '12 (n=205)

Hong Kong / Macau '11 (n=222)

6.1

6.7

15.2

14.7

15.7

16.0

21.3

17.6

20.4

12.9

7.4

10.0

11.0

7.8

10.2

8.1

10.9

8.0

18.3

19.3

14.2

6.8% 9.9 11.7

108

Hong Kong / Macau

●Profile▽ Sex and age: "female 50 yrs or older" (19.3%) comprised the largest percentage and was followed by "male 50

yrs or older" (17.6%).

▽ Incidence of first visit: 37.3%.

▽ Number of trips overseas thus far: average of 18.1 times.

●Travel Outline▽ Travel expenses: average of 89,000 yen.

▽ Incidence of package tour use: 49.3%.

▽ Number of days traveled: average of 4.4 days.

▽ Accompanying travelers: "married couple travel" (26.0%) comprised the largest percentage and was followed

by "travel alone" (17.6%).

▽ In terms of purposes of travel, "to eat good food" (72.5%) comprised the largest percentage and was followed

by "to shop" (53.5%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (53.8%) comprised the largest

percentage and was followed by "famous dishes" (28.6%).

▽ Total expenditures at destination: average of 148,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

Hong Kong / Macau '12 (n=205)

Hong Kong / Macau '11 (n=222) 42.6

37.3

45.7%

57.4

62.7

54.3

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

Hong Kong / Macau '12 (n=205) 18.1

Hong Kong / Macau '11 (n=222) 15.9

3.9

3.3

17.5

14.7

16.5

10.7

10.2

11.4

55.5

62.3

57.5

4.9%

11.3

8.9

11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

Hong Kong / Macau'12 (n=176) 8.9

Hong Kong / Macau'11 (n=183) 11.8

Average

(tens of

1000s of

yen)

26.6 17.6

20.2

11.9

15.8

14.6

7.6

6.8 5.517.1%

17.2

9.0

46.6

42.1

23.5 9.3 2.01.5

1.9

-

3.3

Page 109: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 109

Hong Kong / Macau

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

All

destinations/

Total '12

Hong Kong /

Macau

'12

(n=5076) (n=205)

Married couple travel 25.6 26.0

Family travel (with children) 13.9 16.3

Travel alone 13.1 17.6

With friends (3 or more) 12.0 11.1

With friend (alone) 11.6 7.8

Family travel (with parents) 6.7 7.4

Couple travel 4.8 3.2

Honeymoon 3.5 0.5

Family travel (3 generations) 2.6 3.4

Other 6.1 6.6

0 10 20 30

All destinations/Total '12 Hong Kong / Macau'12

(%)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

Hong Kong / Macau'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

Hong Kong /

Macau

'12 176 20.6 15.6 7.3 23.4 10.4 7.4 15.3 ― 19.1 14.8

'11 183 25.0 26.7 5.7 15.1 11.5 6.9 7.7 1.4 15.0 12.2

(%)

Average

(in 10s of 1000s of yen)

Hong Kong / Macau'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

Hong Kong /

Macau

'12 176 7.3 9.5 19.5 16.9 14.1 18.0 14.8 ― 5.6 5.5

'11 183 4.8 11.0 20.5 19.0 16.1 14.3 12.9 1.4 5.6 5.0

'12 176 8.5 15.4 26.4 25.0 14.9 8.0 1.8 ― 2.4 2.1

'11 183 6.1 10.3 36.8 21.0 11.2 11.9 1.3 1.4 2.6 2.1

'12 176 14.0 11.4 27.7 17.9 12.7 10.7 5.2 0.5 2.6 2.5

'11 183 24.1 7.3 24.3 17.4 10.6 10.3 3.6 2.4 2.7 2.1Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

Hong Kong

/ Macau

'12

(n=5076) (n=205)

1 To eat good food 50.3 72.5

2 To shop 46.0 53.5

3 To visit famous sites and historic spots 49.6 44.2

4 To relax and rest 32.5 31.8

5 To escape from the routine 25.0 27.1

6 To stay at luxury hotels 9.8 21.2

7 To experience a different culture 20.9 20.8

8 Beauty treatments and massages 15.2 19.5

9 To see stimulation 11.4 18.1

10 To create memories 23.2 17.5

11 Just to try getting to a foreign country 15.3 16.2

12 To broaden my horizons/perspective 16.9 15.8

13 In expectation of interactions and new encounters with local people 10.0 8.7

14 To see Japanese friends and acquaintances who live there 7.2 6.8

15 For my children 6.3 6.3

16 To view art 14.1 5.1

17 To have a look at Japan from overseas 5.0 4.6

18 To improve my language ability 4.5 4.5

19 To enjoy a concert / musical performance 2.8 4.1

20 To visit a place that is in my memories 3.3 4.0

21 To enjoy nature 20.7 3.6

21 For my parents 3.1 3.6

23 To get a better grounding in hobbies and studies pursued 2.1 2.6

24 To engage in sports 7.7 2.2

25 To visit a place that I live at before 1.6 1.8

26 To see an event held during a particular time (carnival in Rio, etc.) 1.5 1.4

27 To tour locations of filming 2.2 1.2

28 To view a sport event 1.7 1.1

29 To benefit my career opportunities 0.7 0.5

30 To experience places off the beaten track / adventures 4.7 0.3

30 To attend a wedding ceremony 1.3 0.3

32 To do a home-stay / study abroad 0.9 ―

32 Working holiday 0.2 ―

Other 5.5 7.3

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

Hong Kong / Macau'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=87) (n=205) (n=205)

1 City sightseeing / Tour to surrounding area 53.8 11.9 3.5

2 Famous dishes 28.6 7.2 9.0

3 Visit famous and historic places 25.7 4.1 4.1

4 Shopping tour 23.0 2.5 1.8

5 Island tour 10.4 1.2 2.4

6 Pleasure cruise 8.4 2.2 2.3

7 Gambling 7.6 1.2 7.7

7 Night tour 7.6 5.8 4.6

9 Art museums and historic museums 7.0 1.3 2.6

10 Dinner cruise 6.0 2.9 ―

11 Theme park 5.1 4.0 3.1

12 Viewing of theater, musicals, concert, shows, etc. 3.8 5.6 3.4

13 Trains 2.8 ― 2.5

14 Aquariums/zoos 2.0 0.8 0.5

15 To tour locations of filming 1.9 0.4 0.8

15 Other event viewing 1.9 ― ―

17 Riding (horseback, rafting, etc.) 1.6 0.3 0.3

18 Beauty treatments, spa, massage, hot springs 1.0 2.7 10.5

19 Diving and snorkeling 0.7 0.6 ―

19 Other marine sports 0.7 ― 0.3

19 Outdoor (fishing, climbing, etc.) 0.7 ― ―

19 Sports viewing 0.7 0.3 0.8

23 Golfing ― ― ―

23 Skiing and snowboarding ― ― ―

23 Other sports ― ― ―

23 Safari jungle tour ― ― ―

23 Instruction ― 0.7 ―

23 Ethnic cultural experiences ― ― ―

23 Car rental ― ― ―

Other ― 2.9 5.6

Nothing ― 60.9 57.1

Don't know or don't remember 1.6 3.7 1.5

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation36.4

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 110

Hong Kong / Macau

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 3.7 months prior to departure, "when started

considering" was given an average of 2.8 months prior to departure, and "when booked" was given an average of 2.3 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (82.8%) yielded the

highest percentage by far, followed by "travel agency pamphlets" (25.0%) and "guidebooks ( 'Chikyuu no arukikata,' etc.)" (21.4%).

▽ In terms of means of inquiry, "web / e-mail" (65.7%) comprised the largest percentage and was followed by "by telephone" (21.3%) and

"visiting" (13.0%).

▽ In terms of means of booking, "web / e-mail" (74.5%) comprised the largest percentage and was followed by "visiting"(17.1%) and "by

telephone" (12.5%).

▽ A look at the destinations simultaneously considered by those who considered Hong Kong / Macau shows that "Taiwan" (37.6%) comprised the

largest percentage, followed by "Korea" (30.4%). In terms of actual destinations visited, "Hong Kong / Macau" (44.5%) comprised the largest

percentage, followed by "Taiwan" (14.9%) and "Korea" (13.5%).

▽ Among the responses given as the reasons for considering, "suited my date of departure, date of return, day of the week, travel period, etc."

(46.3%) comprised the largest percentage, followed by "food seems good" (34.6%). Among the responses given as the reason for deciding,

"suited my date of departure, date of return, day of the week, travel period, etc." (14.2%) comprised the largest percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "price is cheap for the content” (60.9%) comprised

the largest percentage and followed by "it is an assuring airline" (32.7%) and "hotel ambiance is nice / grade of notoriety is high" (30.6%) .

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

Hong Kong /

Macau'12

Hong Kong /

Macau'11

When first thought of traveling 176 13.7 9.3 28.7 17.7 17.3 2.8 5.8 0.5 4.2 4.5 3.7 3.6

When started considering 176 5.5 10.7 23.5 24.2 17.6 8.2 7.1 1.0 2.2 3.1 2.8 2.5

When booked 176 4.7 7.1 16.3 22.6 23.3 11.9 9.0 2.8 2.3 2.4 2.3 1.9

Average (months prior)0

10

20

30

40

50

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Tra

vel a

gency

pam

phle

ts

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Tra

vel a

gency

counte

rs

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

New

spap

er

ads

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

Inte

rnet

(sm

artp

hone, e

tc.)

Acqu

ainta

nces

at t

rave

l

agencie

s

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Fre

e fly

ers

and

flyers

in

new

spap

ers

TV

pro

gram

s an

d com

merc

ials

Mobi

le s

ites

Seik

yo p

amph

lets

and

counte

rs

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 31.3 18.5 14.8 11.3 9.8 10.9 4.7 3.5 4.4 1.4 2.2 1.2 1.8 2.3 1.2 0.5 0.2 1.1 3.5

Hong Kong / Macau'12 176 82.8 25.0 21.4 13.8 13.5 9.1 7.0 6.2 4.1 3.2 2.4 2.2 1.9 1.4 1.2 0.9 0.4 ― 1.3 2.8

0

20

40

60

80

100

Hong Kong / Macau'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 24.3 18.9 1.0 1.2 13.0 3.5

Hong Kong / Macau'12 176 65.7 21.3 13.0 0.8 2.3 11.3 2.7

0

25

50

75

Hong Kong / Macau'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 21.7 15.5 0.7 1.7 0.9 2.4

Hong Kong / Macau'12 176 74.5 17.1 12.5 ― 0.9 0.5 2.2

0

25

50

75

Hong Kong / Macau'12

All destinations/Total '12

(%)

Page 111: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Sample

100.0 37.6 30.4 19.3 18.3 11.3 10.3 9.3 9.0 7.5 7.0 5.7 5.5 5.3 5.2 4.5 3.8 3.7 3.6 3.3

( 396 ) ( 149 ) ( 120 ) ( 76 ) ( 73 ) ( 45 ) ( 41 ) ( 37 ) ( 35 ) ( 30 ) ( 28 ) ( 22 ) ( 22 ) ( 21 ) ( 21 ) ( 18 ) ( 15 ) ( 15 ) ( 14 ) ( 13 )

44.5 14.9 13.5 5.9 3.7 4.2 3.1 3.3 3.0 * 1.8 0.2 * 1.7 ― ― 0.4 0.5 0.2 0.9

( 176 ) ( 59 ) ( 53 ) ( 23 ) ( 14 ) ( 17 ) ( 12 ) ( 13 ) ( 12 ) * ( 7 ) ( 1 ) * ( 7 ) ( 0 ) ( 0 ) ( 1 ) ( 2 ) ( 1 ) ( 3 )

396 44.4 39.6 44.2 30.3 19.2 37.8 29.3 35.1 34.3 * 25.0 4.5 * 33.3 ― ― 6.7 13.3 7.1 23.1Rate of actual visit to country /

area considered

Hong

Kong

/ Macau

Taiwan Korea Shanghai Singapore Guam

Other

China

(exc.

Hong

Kong and

Macau)

Beijing

Thailand

(other

than Thai

beaches)

OkinawaHawaii

(Oahu)Saipan Hokkaido Vietnam Bali Oceania

Hawaii

(other

than

Oahu)

Cebu

Island

Malaysian

beachesPhuket

396

Destinations simultaneously

considered by those who considered

the Hong Kong / Macau

Destinations actually visited by those

who considered the Hong Kong /

Macau

396

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the Hong Kong / Macau

Destinations actually visited by those who considered the Hong Kong / Macau

(%)

111

Hong Kong / Macau

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

Of the 396 respondents who considered Hong Kong or Macau

・those who actually visited Hong Kong / those who considered Hong Kong = 156 /

365

・those who actually visited Macau / those who considered Macau = 58 / 151

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† Of those who considered Hong Kong or Macau as destinations, those who actually visited either area were counted in "Destinations actually visited."

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† "*": No items applicable.

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering Hong Kong / Macau'12Reason for deciding Hong Kong / Macau'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

Hong Kong /

Macau'12

All

destinations/

Total '12

Hong Kong /

Macau'12

(n=4243) (n=176) (n=4243) (n=176)

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0 ◎ 46.3 11.0   14.2

Suited my budget 27.6   29.5 8.8   6.7

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8 ○ 14.2 2.2   2.6

Suited my flying time or flight from the closest airport, etc. 5.5 ○ 11.1 0.8   1.7

I just happened to discover a good travel product 9.2   7.0 3.2   4.4

Because I wanted to earn miles 3.4   5.1 0.5   0.3

It suited the needs of accompanying travelers, such as my children 4.8   4.3 1.5   2.8

I had been there before and found that it was good 15.8 ○ 22.9 6.2   8.5

Accompanying travelers wanted to go there 20.2   20.3 10.6   8.2

It was a location I had wanted to go to from before 21.2 × 9.2 10.3 ▲ 3.0

I was interested in a particular event, activity 5.4   8.9 3.0   4.8

I was interested in a particular sightseeing spot 14.3 ▲ 7.8 4.1   3.0

I have family members, relatives, acquaintances, friends at the destination 8.6   7.0 6.4   4.9

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1   6.0 1.3   0.8

Was recommended by family members, acquaintances, friends 7.8   5.7 1.7   0.5

Was recommended by a travel agent 1.5   3.4 0.5   1.5

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   1.6 0.2   0.5

I felt like going after seeing the website of the travel bureau 2.3   ― 0.2   ―

Food seems good 18.8 ◎ 34.6 3.4 ○ 12.1

Prices seems cheap 19.4   22.5 3.6   1.3

Seems safe 17.8   17.9 2.0   0.8

Climate seems good 18.0   15.6 3.0   2.2

City seems good 14.9   14.4 1.8   2.9

Hotel I want to stay at seems good 4.4   9.3 1.6   2.2

Timing of the trip seems good (best season at that destination, etc.) 6.6   7.7 1.6   1.3

Hygienic 4.8   4.8 0.1   0.5

Hospitality seems good 6.0   3.8 0.5   0.5

Nature seems good 17.3 × 2.9 3.1   ―

Other 8.6 10.7 6.7 7.8

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40 50

Reasons for considering Hong Kong / Macau'12

Reason for deciding Hong Kong / Macau'12

(%)

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 112

Hong Kong / Macau

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important Hong Kong / Macau'12

All

destinations

/Total '12

Hong Kong /

Macau'12

(n=2513) (n=87)

Price is cheap for the content 52.5 ○ 60.9

There is city sightseeing 13.4 ◎ 25.9

Content/Breakdown of the price indicated is clear 20.4   24.9

Includes spots I want to go to 22.3   24.8

There is a lot of free time 19.8   23.5

Cheap 27.6 ▲ 21.5

Can pay by credit card 16.3   17.5

Can visit many tourist spots 13.7   11.4

Time stayed at destination is long 8.8   10.1

There is no city sightseeing 2.7   5.7

Discounts are available for early reservations 7.0   4.7

Discounts are available for children 1.7   1.0

It is an assuring airline 22.6 ◎ 32.7

There are direct flights 16.0   17.7

Departs from nearest airport 7.7   10.3

Is a flight that meets my schedule and connecting flights 7.6   9.1

It is a well-known airline 9.1   7.4

It is a Japanese airline 6.8   7.1

Aircraft equipment is good (new, clean) 2.1   6.4

Accumulate mileage with the airline used/affiliated 3.9   4.0

Aircraft amenities (width of seats, etc.) are good 2.0   3.0

Is a Low-Cost Carrier 1.2   2.8

Premium economy or business class or better 1.7   2.6

Is not a Low-Cost Carrier 0.6   ―

Hotel ambiance is nice / Grade of notoriety is high 17.5 ◎ 30.6

Hotel location is good 24.5   23.6

Hotel is designated 15.6 ○ 21.3

Transportation is provided to and from hotel 12.9 ○ 19.1

Hotel facilities and services are complete 11.0   12.1

Rooms suit my needs 5.3   7.2

Checkout time is late 1.3   2.5

Check-in time is early 1.1   1.6

Travel agency is very reliable 31.5   28.8

Travel agency response is thorough 12.9   14.7

Comes with guide 18.2 ▲ 12.5

Travel agency is familiar 11.0   11.8

There are local staff who speak Japanese 12.5   10.4

Travel agency has good ability to arrange and do good work 8.5   7.6

Travel agency is well known 10.6   7.6

Travel agency is in a location easy to visit 4.1   2.8

Travel agency is highly specialized 5.1   2.7

There is a backup desk at destinations 4.8   0.7

All breakfasts provided 11.9   13.3

All meals provided 12.3   12.2

Comes with famous dishes 9.2   10.3

Can make reservations right away 6.1   7.4

Can increase or decrease the number of nights 2.0   1.2

Possible to participate alone 2.7   ―

Other 1.2   ―

Nothing in particular 3.6 5.1

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

Budg

et

and

conte

nt

Items considered important

0 20 40 60 80

Items considered important Hong Kong / Macau'12(%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Page 113: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 113

Hong Kong / Macau

●Degree of satisfaction▽ The overall degree of satisfaction was 88.8%. A look at each degree of satisfaction attribute shows that

"relaxation / beauty treatments and massages" (89.4%) comprised the largest percentage and was followed by

"sightseeing / viewing" (87.8%) and "night life" (87.5%).

▽ Opinions and action after travel: "I became more fond of that country/area" (43.7%) comprised the largest

percentage and was followed by "I recommended (would like to recommend) to others that country/area"

(39.4%). Intention to revisit/total was 66.9%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

Hong Kong / Macau'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=200) 88.8

(n=188) 87.8

(n=46) 77.0

(n=194) 85.2

(n=170) 80.4

(n=77) 89.4

(n=200) 79.4

(n=200) 84.1

(n=128) 87.5

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

19.1

16.0

15.6

16.7

25.2

30.2

31.3

25.3

2.5

4.2

8.8

5.5

4.2

4.4

12.6

8.8

5.6

8.7

8.0

14.2

9.4

15.4

6.2

8.0

7.1

6.962.1

52.8

49.2

64.2

63.6

69.6

61.0

68.6

73.9% 14.9

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I became more

fond of that

country/area

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to go to

a different area

in that

country/area

I'd like to stay

longer in that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I'd like to try

traveling more

deeply in the

same area

I collected

(would like to

collect)

information

about that

country/area

I'd like to try

more luxurious

travel in that

country/area

I made (would

like to make)

an album with

printed out

images

I made (would

like to make)

an album or

movies on a

PC or the web

I wrote (would

like to write)

on a blog or

SNS

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 57.0 46.5 46.7 42.5 36.7 26.0 20.9 17.2 13.6 7.2 10.9 9.4 74.0

Hong Kong / Macau'12 200 43.7 39.4 33.8 32.5 29.3 25.3 21.2 19.7 7.8 7.4 6.4 15.2 66.9

0

20

40

60

Hong Kong / Macau'12

All destinations/Total '12

(%)

Page 114: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

Taiwan'12 (n=309)

Taiwan'11 (n=306)

65.4

67.7

40.8

34.6

32.3

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

Taiwan'12 (n=371) 4.5

Taiwan'11 (n=384) 4.5

18.1 15.7 10.2 11.8 13.9 11.0 4.614.7%

26.4

28.9

43.6

40.1

16.5

18.1 4.6

4.0

2.9

4.2

2.6

1.2

2.3

3.1

0.5

1.1

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

Taiwan '12 (n=371)

Taiwan '11 (n=384)

7.3

6.2

8.8

11.3

10.3

8.6

21.3

26.9

26.8

12.9

12.9

13.4

11.0

10.2

9.7

8.1

7.9

7.2

18.3

15.6

16.9

6.8% 9.9 11.7

114

Taiwan

●Profile▽ Sex and age: "male 50 yrs or older" (26.9%) comprised the largest percentage and was followed by "female 50

yrs or older" (15.6%).

▽ Incidence of first visit: 55.4%.

▽ Number of trips overseas thus far: average of 13.4 times.

●Travel Outline▽ Travel expenses: average of 68,000 yen.

▽ Incidence of package tour use: 65.4%.

▽ Number of days traveled: average of 4.5 days.

▽ Accompanying travelers: "married couple travel" (27.3%) comprised the largest percentage and was followed

by "with friend (alone)" (12.9%).

▽ In terms of purposes of travel, "to eat good food" (74.1%) comprised the largest percentage and was followed

by "to visit famous sites and historic spots" (64.8%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (56.8%) comprised the largest

percentage and was followed by "to visit famous sites and historic spots" (39.0%).

▽ Total expenditures at destination: average of 88,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

Taiwan '12 (n=371)

Taiwan '11 (n=384) 51.0

55.4

45.7%

49.0

44.6

54.3

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

Taiwan '12 (n=371) 13.4

Taiwan '11 (n=384) 13.5

6.4

4.5

12.0

12.8

17.5

18.1

21.2

10.7

11.3

13.0

55.5

52.2

48.6

4.9% 11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

Taiwan'12 (n=309) 6.8

Taiwan'11 (n=306) 8.0

Average

(tens of

1000s of

yen)

26.6 17.6

17.8

11.9 14.6 6.8 5.5

15.5

34.1

17.1%

57.0

48.6 12.8

8.8

2.8

0.7

1.0

0.3

0.3

-

0.3

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 115

Taiwan

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

All

destinations/

Total '12

Taiwan

'12

(n=5076) (n=371)

Married couple travel 25.6 27.3

Family travel (with children) 13.9 10.6

Travel alone 13.1 12.4

With friends (3 or more) 12.0 12.1

With friend (alone) 11.6 12.9

Family travel (with parents) 6.7 10.0

Couple travel 4.8 6.2

Honeymoon 3.5 0.3

Family travel (3 generations) 2.6 0.6

Other 6.1 7.7

0 10 20 30

All destinations/Total '12 Taiwan'12

(%)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

Taiwan'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

Taiwan

'12 309 35.6 22.3 8.0 19.7 7.8 2.2 3.4 1.1 19.1 8.8

'11 306 34.0 30.0 12.1 14.3 6.1 1.8 1.7 ― 15.0 7.3

(%)

Average

(in 10s of 1000s of yen)

Taiwan'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

Taiwan

'12 309 6.5 16.0 30.9 16.4 15.7 7.3 5.4 1.9 5.6 2.8

'11 306 6.7 11.0 25.5 19.3 18.1 15.0 4.4 ― 5.6 2.9

'12 309 11.6 20.4 34.4 22.3 6.1 3.2 0.8 1.1 2.4 1.5

'11 306 14.2 17.5 33.7 19.7 11.5 3.4 ― ― 2.6 1.4

'12 309 23.6 14.2 35.6 11.9 7.3 3.4 1.1 2.8 2.6 1.3

'11 306 25.3 18.9 29.2 11.1 9.9 4.7 0.7 0.2 2.7 1.3Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

Taiwan

'12

(n=5076) (n=371)

1 To eat good food 50.3 74.1

2 To visit famous sites and historic spots 49.6 64.8

3 To shop 46.0 45.4

4 Beauty treatments and massages 15.2 28.2

5 To experience a different culture 20.9 25.2

6 To relax and rest 32.5 25.0

7 To escape from the routine 25.0 24.8

8 To broaden my horizons/perspective 16.9 21.8

9 To create memories 23.2 20.4

10 Just to try getting to a foreign country 15.3 18.1

11 To view art 14.1 15.7

12 In expectation of interactions and new encounters with local people 10.0 11.0

13 To stay at luxury hotels 9.8 10.7

14 To see stimulation 11.4 10.5

15 To enjoy nature 20.7 9.1

16 To have a look at Japan from overseas 5.0 7.1

17 For my parents 3.1 4.5

18 To see Japanese friends and acquaintances who live there 7.2 3.6

19 For my children 6.3 3.4

20 To improve my language ability 4.5 3.1

21 To tour locations of filming 2.2 2.5

22 To enjoy a concert / musical performance 2.8 2.4

23 To engage in sports 7.7 1.6

24 To visit a place that is in my memories 3.3 1.5

25 To visit a place that I live at before 1.6 1.2

26 To get a better grounding in hobbies and studies pursued 2.1 1.1

27 To see an event held during a particular time (carnival in Rio, etc.) 1.5 0.7

28 To attend a wedding ceremony 1.3 0.6

29 To experience places off the beaten track / adventures 4.7 0.2

29 To view a sport event 1.7 0.2

29 To do a home-stay / study abroad 0.9 0.2

32 Working holiday 0.2 ―

32 To benefit my career opportunities 0.7 ―

Other 5.5 5.2

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

Taiwan'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=202) (n=371) (n=371)

1 City sightseeing / Tour to surrounding area 56.8 17.9 6.9

2 Visit famous and historic places 39.0 9.4 4.2

3 Art museums and historic museums 32.5 5.5 5.7

4 Famous dishes 29.4 6.5 9.7

5 Shopping tour 22.1 2.5 1.3

6 Trains 11.9 3.1 5.8

7 Night tour 6.1 1.1 3.8

8 Ethnic cultural experiences 4.1 2.5 0.9

9 To tour locations of filming 3.4 0.3 1.1

10 Theme park 2.7 0.9 ―

11 Beauty treatments, spa, massage, hot springs 2.4 4.7 14.2

11 Viewing of theater, musicals, concert, shows, etc. 2.4 2.0 2.1

13 Pleasure cruise 1.3 0.2 1.5

14 Aquariums/zoos 1.1 0.2 1.3

14 Other event viewing 1.1 0.2 0.7

16 Island tour 0.5 0.8 0.2

17 Other marine sports 0.4 ― 0.3

18 Dinner cruise ― 0.6 ―

18 Golfing ― 0.2 0.9

18 Diving and snorkeling ― ― ―

18 Skiing and snowboarding ― ― ―

18 Outdoor (fishing, climbing, etc.) ― ― ―

18 Riding (horseback, rafting, etc.) ― 0.2 ―

18 Other sports ― ― ―

18 Safari jungle tour ― ― ―

18 Sports viewing ― 0.2 0.2

18 Gambling ― 0.5 0.3

18 Instruction ― ― ―

18 Car rental ― 0.6 0.2

Other ― 3.0 3.7

Nothing 3.1 59.2 55.8

Don't know or don't remember ― 3.2 3.8

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation35.9

Page 116: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 116

Taiwan

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 3.4 months prior to departure, "when started

considering" was given an average of 2.4 months prior to departure, and "when booked" was given an average of 1.9 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (80.1%) comprised

the largest percentage and was followed by "travel agency pamphlets" (33.4%) and "guidebooks ("Chikyuu no arukikata," etc.)" (16.0%).

▽ In terms of means of inquiry, "web / e-mail" (55.1%) comprised the largest percentage and was followed by "by telephone" (22.5%) and

"visiting" (17.6%).

▽ In terms of means of booking, "web / e-mail" (65.5%) comprised the largest percentage and was followed by "visiting"(19.5%) and "by

telephone" (16.7%).

▽ A look at the destinations simultaneously considered by those who considered Taiwan shows that "Korea" (39.0%) comprised the largest

percentage, followed by "Hong Kong / Macau" (26.3%). In terms of actual destinations visited, "Taiwan" (54.4%) comprised the largest

percentage, followed by "Korea" (18.9%).

▽ Among the responses given as the reasons for considering, "suited my date of departure, date of return, day of the week, travel period, etc."

(47.4%) comprised the largest percentage, followed by "suited my budget" (38.9%) and "prices seems cheap" (38.2%). Among the responses

given as the reason for deciding, "suited my date of departure, date of return, day of the week, travel period, etc." (13.8%) comprised the

largest percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "price is cheap for the content" (55.8%) comprised

the largest percentage and followed by "travel agency is very reliable" (34.8%).

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

Taiwan'12 Taiwan'11

When first thought of traveling 309 7.8 11.8 27.0 20.8 17.5 3.4 3.2 1.7 6.8 4.5 3.4 3.4

When started considering 309 3.1 7.6 26.1 20.5 25.6 6.9 3.9 2.8 3.4 3.1 2.4 2.2

When booked 309 1.7 2.8 20.2 25.2 26.2 10.1 6.5 4.1 3.2 2.4 1.9 1.6

Average (months prior)0

10

20

30

40

50

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Tra

vel a

gency

pam

phle

ts

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

Tra

vel a

gency

counte

rs

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

New

spap

er

ads

Inte

rnet

(sm

artp

hone, e

tc.)

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

Fre

e fly

ers

and

flyers

in

new

spap

ers

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Mobi

le s

ites

Acqu

ainta

nces

at t

rave

l

agencie

s

TV

pro

gram

s an

d com

merc

ials

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Seik

yo p

amph

lets

and

counte

rs

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 31.3 18.5 11.3 14.8 9.8 10.9 4.7 4.4 2.2 1.8 3.5 1.2 1.2 1.4 2.3 0.2 0.5 1.1 3.5

Taiwan'12 309 80.1 33.4 16.0 13.2 11.8 9.4 8.6 6.3 4.4 3.5 3.2 2.5 2.1 1.8 0.9 0.8 ― ― 1.9 3.5

0

20

40

60

80

100

Taiwan'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 24.3 18.9 1.0 1.2 13.0 3.5

Taiwan'12 309 55.1 22.5 17.6 0.5 0.3 12.4 4.1

0

25

50

75

Taiwan'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 21.7 15.5 0.7 1.7 0.9 2.4

Taiwan'12 309 65.5 19.5 16.7 ― 0.5 1.0 2.5

0

25

50

75

Taiwan'12

All destinations/Total '12

(%)

Page 117: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 117

Taiwan

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† "*": No items applicable.

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering Taiwan'12Reason for deciding Taiwan'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

Taiwan'12

All

destinations/

Total '12

Taiwan'12

(n=4243) (n=309) (n=4243) (n=309)

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0 ◎ 47.4 11.0   13.8

Suited my budget 27.6 ◎ 38.9 8.8   9.2

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8   9.8 2.2   3.1

I just happened to discover a good travel product 9.2   7.5 3.2   2.6

Suited my flying time or flight from the closest airport, etc. 5.5   7.2 0.8   0.8

It suited the needs of accompanying travelers, such as my children 4.8   3.8 1.5   1.3

Because I wanted to earn miles 3.4   2.1 0.5   0.8

Accompanying travelers wanted to go there 20.2   23.4 10.6   10.1

It was a location I had wanted to go to from before 21.2   19.3 10.3   7.8

I had been there before and found that it was good 15.8   19.1 6.2   5.6

I was interested in a particular sightseeing spot 14.3   14.0 4.1   1.9

Was recommended by family members, acquaintances, friends 7.8   7.8 1.7   2.3

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1   7.6 1.3   1.0

I have family members, relatives, acquaintances, friends at the destination 8.6   5.7 6.4   4.0

I was interested in a particular event, activity 5.4   3.3 3.0   2.5

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   3.0 0.2   0.3

I felt like going after seeing the website of the travel bureau 2.3   3.0 0.2   ―

Was recommended by a travel agent 1.5   1.5 0.5   ―

Prices seems cheap 19.4 ◎ 38.2 3.6   7.0

Food seems good 18.8 ◎ 35.2 3.4 ○ 8.8

Seems safe 17.8 ◎ 33.5 2.0   5.8

Climate seems good 18.0   19.7 3.0   2.7

City seems good 14.9   18.5 1.8   1.3

Hospitality seems good 6.0 ○ 11.9 0.5   0.3

Nature seems good 17.3 ▲ 11.5 3.1   1.6

Hygienic 4.8   7.1 0.1   ―

Timing of the trip seems good (best season at that destination, etc.) 6.6   5.5 1.6   ―

Hotel I want to stay at seems good 4.4   2.9 1.6   0.3

Other 8.6 6.7 6.7 5.0

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40 50

Reasons for considering Taiwan'12

Reason for deciding Taiwan'12

(%)

Sample

100.0 39.0 26.3 14.7 12.6 9.1 8.5 7.7 7.6 7.5 7.4 6.6 5.1 4.9 4.7 4.5 3.2 3.0 2.8 2.6 2.6

( 567 ) ( 221 ) ( 149 ) ( 83 ) ( 71 ) ( 51 ) ( 48 ) ( 44 ) ( 43 ) ( 42 ) ( 42 ) ( 38 ) ( 29 ) ( 28 ) ( 27 ) ( 26 ) ( 18 ) ( 17 ) ( 16 ) ( 15 ) ( 15 )

54.4 18.9 7.3 2.2 3.5 2.3 2.6 * 1.5 3.0 1.6 0.5 0.9 1.8 0.4 * 0.3 0.5 0.2 0.2 0.5

( 309 ) ( 107 ) ( 42 ) ( 13 ) ( 20 ) ( 13 ) ( 15 ) * ( 9 ) ( 17 ) ( 9 ) ( 3 ) ( 5 ) ( 10 ) ( 2 ) * ( 2 ) ( 3 ) ( 1 ) ( 1 ) ( 3 )

567 54.5 48.4 28.2 15.7 28.2 25.5 31.3 * 20.9 40.5 21.4 7.9 17.2 35.7 7.4 * 11.1 17.6 6.3 6.7 20.0

France

Thai

beaches

(other

than

Phuket)

Malaysia

(other

than

beach

resorts)

Cebu

IslandSaipan

Hawaii

(Oahu)Oceania Hokkaido

Thailand

(other

than Thai

beaches)

Beijing

Other

China

(exc.

Hong

Kong and

Macau)

BaliShanghai Guam Vietnam OkinawaTaiwan Korea

Hong

Kong

/ Macau

Singapore India

567

Destinations simultaneously

considered by those who

considered the Taiwan

Destinations actually visited by

those who considered the Taiwan567

Rate of actual visit to country /

area considered

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the Taiwan

Destinations actually visited by those who considered the Taiwan

(%)

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 118

Taiwan

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important Taiwan'12

All

destinations

/Total '12

Taiwan'12

(n=2513) (n=202)

Price is cheap for the content 52.5   55.8

Cheap 27.6   31.7

There is a lot of free time 19.8 ○ 25.0

Includes spots I want to go to 22.3   21.1

Can visit many tourist spots 13.7 ○ 19.8

Can pay by credit card 16.3   17.9

There is city sightseeing 13.4   17.3

Content/Breakdown of the price indicated is clear 20.4   17.0

Time stayed at destination is long 8.8   9.0

There is no city sightseeing 2.7   5.6

Discounts are available for early reservations 7.0   4.6

Discounts are available for children 1.7   ―

It is an assuring airline 22.6   21.3

There are direct flights 16.0   15.2

Departs from nearest airport 7.7 ○ 13.9

It is a well-known airline 9.1   9.3

It is a Japanese airline 6.8   8.2

Is a flight that meets my schedule and connecting flights 7.6   5.9

Accumulate mileage with the airline used/affiliated 3.9   2.5

Is a Low-Cost Carrier 1.2   1.4

Aircraft equipment is good (new, clean) 2.1   1.2

Aircraft amenities (width of seats, etc.) are good 2.0   1.2

Is not a Low-Cost Carrier 0.6   0.9

Premium economy or business class or better 1.7   ―

Hotel location is good 24.5   20.0

Transportation is provided to and from hotel 12.9 ○ 19.6

Hotel is designated 15.6   13.0

Hotel facilities and services are complete 11.0   11.7

Hotel ambiance is nice / Grade of notoriety is high 17.5 ▲ 10.8

Rooms suit my needs 5.3   5.1

Checkout time is late 1.3   0.8

Check-in time is early 1.1   0.3

Travel agency is very reliable 31.5   34.8

There are local staff who speak Japanese 12.5   16.4

Comes with guide 18.2   15.2

Travel agency is familiar 11.0   10.4

Travel agency response is thorough 12.9   10.1

Travel agency is well known 10.6   9.3

Travel agency has good ability to arrange and do good work 8.5   7.6

Travel agency is highly specialized 5.1   3.6

Travel agency is in a location easy to visit 4.1   2.7

There is a backup desk at destinations 4.8   2.2

All meals provided 12.3   15.7

All breakfasts provided 11.9   14.9

Comes with famous dishes 9.2   9.5

Can make reservations right away 6.1   8.8

Can increase or decrease the number of nights 2.0   4.0

Possible to participate alone 2.7   2.9

Other 1.2   0.9

Nothing in particular 3.6 3.1

Items considered important

Budg

et

and

conte

nt

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

0 20 40 60

Items considered important Taiwan'12(%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 119

Taiwan

●Degree of satisfaction▽ The overall degree of satisfaction was 92.5%. A look at each degree of satisfaction attribute shows that

"sightseeing / viewing" (91.3%) comprised the largest percentage and was followed by "local hospitality"

(89.2%) and "night life" (88.9%).

▽ Opinions and action after travel: "I became more fond of that country/area" (67.3%) comprised the largest

percentage and was followed by "I recommended (would like to recommend) to others that country/area"

(55.6%). Intention to revisit/total was 74.3%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

Taiwan'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=358) 92.5

(n=345) 91.3

(n=71) 83.5

(n=354) 85.5

(n=304) 83.6

(n=190) 85.5

(n=358) 89.2

(n=358) 86.4

(n=250) 88.9

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

18.2

25.4

14.1

17.8

21.5

27.6

27.7

24.4

0.5

0.8

6.0

2.9

4.8

4.0

4.7

8.1

3.9

10.5

11.7

11.5

10.5

6.1

5.6

7.264.5

58.7

61.6

64.0

65.9

71.4

58.2

73.1

73.5% 18.9

7.8

7.0

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I became more

fond of that

country/area

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to go to

a different area

in that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I'd like to stay

longer in that

country/area

I'd like to try

traveling more

deeply in the

same area

I collected

(would like to

collect)

information

about that

country/area

I'd like to try

more luxurious

travel in that

country/area

I made (would

like to make)

an album with

printed out

images

I wrote (would

like to write)

on a blog or

SNS

I made (would

like to make)

an album or

movies on a

PC or the web

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 57.0 46.5 46.7 36.7 42.5 26.0 20.9 17.2 13.6 10.9 7.2 9.4 74.0

Taiwan'12 358 67.3 55.6 52.9 40.3 36.8 24.6 21.9 16.5 10.6 9.6 6.5 8.9 74.3

0

20

40

60

80

Taiwan'12

All destinations/Total '12

(%)

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

Korea'12 (n=708)

Korea'11 (n=619)

62.8

68.4

40.8

37.2

31.6

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

Korea'12 (n=891) 3.9

Korea'11 (n=788) 3.9

18.1 15.7 10.2 11.8 13.9 11.0 4.614.7%

51.3

53.0

34.5

33.8

8.7

8.3

1.4

1.4

1.2

1.4

0.6

1.2

0.8

1.0

0.9

0.5

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

Korea '12 (n=891)

Korea '11 (n=788) 34.5

34.2

45.7%

65.5

65.8

54.3

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

Korea '12 (n=891)

Korea '11 (n=788)

4.6

4.8

8.4

6.5

9.4

11.2

21.3

14.9

16.6

12.9

16.4

17.9

11.0

11.8

10.5

8.1

9.6

9.5

18.3

24.9

23.0

6.8% 9.9 11.7

120

Korea

●Profile▽ Sex and age: "female 50 yrs or older" (24.9%) comprised the largest percentage and was followed by "female

18-29 yrs" (16.4%).

▽ Incidence of first visit: 34.2%.

▽ Number of trips overseas thus far: average of 13.5 times.

●Travel Outline▽ Travel expenses: average of 56,000 yen.

▽ Incidence of package tour use: 62.8%.

▽ Number of days traveled: average of 3.9 days.

▽ Accompanying travelers: "with friend (alone)" (19.9%) comprised the largest percentage and was followed by

"with friends (3 or more)" (18.7%) and "married couple travel" (17.6%).

▽ In terms of purposes of travel, "to eat good food" (75.5%) comprised the largest percentage and was followed

by "to shop" (69.3%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (28.5%) comprised the largest

percentage and was followed by "famous dishes" (19.4%).

▽ Total expenditures at destination: average of 107,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

Korea '12 (n=891) 13.5

Korea '11 (n=788) 12.3

4.4

4.2

14.0

14.0

17.5

19.6

22.3

10.7

12.1

13.2

55.5

49.9

46.4

4.9% 11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

Korea'12 (n=708) 5.6

Korea'11 (n=619) 6.4

Average

(tens of

1000s of

yen)

26.6 17.6 11.9 14.6 6.8 5.5

33.4

43.7

17.1%

52.0

48.1

9.4

6.2

3.4

1.3

0.4

1.2

0.1

0.6

-

0.1

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 121

Korea

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

All

destinations/

Total '12

Korea

'12

(n=5076) (n=891)

Married couple travel 25.6 17.6

Family travel (with children) 13.9 12.0

Travel alone 13.1 9.2

With friends (3 or more) 12.0 18.7

With friend (alone) 11.6 19.9

Family travel (with parents) 6.7 8.5

Couple travel 4.8 3.6

Honeymoon 3.5 0.3

Family travel (3 generations) 2.6 3.0

Other 6.1 7.3

0 10 20 30

All destinations/Total '12 Korea'12

(%)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

Korea'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

Korea

'12 708 21.8 23.6 11.9 20.1 9.3 5.8 6.5 1.1 19.1 10.7

'11 619 27.4 30.4 6.9 17.6 7.9 2.8 6.4 0.6 15.0 9.4

(%)

Average

(in 10s of 1000s of yen)

Korea'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

Korea

'12 708 4.0 6.7 17.8 19.0 20.2 18.2 12.9 1.2 5.6 4.5

'11 619 4.2 6.6 18.4 17.3 21.3 16.6 14.3 1.3 5.6 4.7

'12 708 7.2 17.7 41.8 20.0 9.1 2.6 0.3 1.2 2.4 1.5

'11 619 7.9 15.6 40.2 18.5 12.2 3.4 1.1 1.0 2.6 1.6

'12 708 30.8 13.9 29.8 13.0 6.8 2.7 0.8 2.2 2.6 1.2

'11 619 28.6 13.8 27.3 14.6 9.6 3.0 1.8 1.1 2.7 1.4Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

Korea

'12

(n=5076) (n=891)

1 To eat good food 50.3 75.5

2 To shop 46.0 69.3

3 To visit famous sites and historic spots 49.6 40.7

4 Beauty treatments and massages 15.2 29.9

5 To escape from the routine 25.0 18.6

6 To relax and rest 32.5 18.4

7 To create memories 23.2 17.9

8 To experience a different culture 20.9 17.7

9 Just to try getting to a foreign country 15.3 14.0

10 To broaden my horizons/perspective 16.9 12.1

11 To see stimulation 11.4 10.8

12 In expectation of interactions and new encounters with local people 10.0 8.1

13 To stay at luxury hotels 9.8 7.8

14 To tour locations of filming 2.2 6.1

15 To view art 14.1 6.0

16 To enjoy nature 20.7 5.2

17 To improve my language ability 4.5 4.5

18 To see Japanese friends and acquaintances who live there 7.2 3.7

19 For my parents 3.1 3.4

20 To have a look at Japan from overseas 5.0 3.2

21 To enjoy a concert / musical performance 2.8 3.0

21 For my children 6.3 3.0

23 To visit a place that is in my memories 3.3 1.3

23 To get a better grounding in hobbies and studies pursued 2.1 1.3

25 To engage in sports 7.7 1.1

26 To experience places off the beaten track / adventures 4.7 0.8

26 To view a sport event 1.7 0.8

28 To see an event held during a particular time (carnival in Rio, etc.) 1.5 0.6

29 To visit a place that I live at before 1.6 0.4

30 To benefit my career opportunities 0.7 0.3

31 To do a home-stay / study abroad 0.9 0.2

31 To attend a wedding ceremony 1.3 0.2

33 Working holiday 0.2 ―

Other 5.5 5.6

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

Korea'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=445) (n=891) (n=891)

1 City sightseeing / Tour to surrounding area 28.5 10.2 5.7

2 Famous dishes 19.4 6.1 9.7

3 Visit famous and historic places 16.0 5.2 5.2

4 Shopping tour 14.9 2.4 2.4

5 To tour locations of filming 5.6 1.9 1.4

6 Gambling 4.5 1.0 2.4

7 Beauty treatments, spa, massage, hot springs 2.8 8.7 14.8

8 Viewing of theater, musicals, concert, shows, etc. 2.5 6.6 4.9

9 Art museums and historic museums 2.3 1.4 1.1

10 Theme park 1.9 0.4 1.0

10 Ethnic cultural experiences 1.9 1.4 0.8

12 Pleasure cruise 1.6 0.1 0.9

13 Island tour 1.2 0.6 0.5

13 Night tour 1.2 1.0 2.2

15 Trains 0.9 1.0 1.8

16 Aquariums/zoos 0.5 0.3 0.7

16 Other event viewing 0.5 0.4 0.5

18 Golfing 0.4 0.2 ―

19 Dinner cruise 0.2 0.5 0.1

19 Diving and snorkeling 0.2 ― ―

19 Sports viewing 0.2 0.4 0.3

22 Outdoor (fishing, climbing, etc.) 0.1 0.1 0.5

22 Car rental 0.1 0.6 0.6

24 Other marine sports ― 0.2 ―

24 Skiing and snowboarding ― 0.2 0.1

24 Riding (horseback, rafting, etc.) ― 0.2 0.1

24 Other sports ― 0.2 0.3

24 Safari jungle tour ― ― ―

24 Instruction ― 0.2 0.1

Other ― 1.9 0.9

Nothing 2.9 64.5 59.5

Don't know or don't remember 0.6 3.5 3.0

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation60.7

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 122

Korea

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 3.3 months prior to departure, "when started

considering" was given an average of 2.2 months prior to departure, and "when booked" was given an average of 1.8 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (81.9%) yielded the

highest percentage by far, followed by "travel agency pamphlets" (28.9%) and "guidebooks ("Chikyuu no arukikata," etc.)" (13.5%).

▽ In terms of means of inquiry, "web / e-mail" (51.8%) comprised the largest percentage and was followed by "by telephone" (21.1%) and

"visiting" (19.9%).

▽ In terms of means of booking, "web / e-mail" (63.4%) comprised the largest percentage and was followed by "visiting"(22.7%) and "by

telephone" (12.5%).

▽ A look at the destinations simultaneously considered by those who considered Korea shows that "Taiwan" (24.9%) comprised the largest

percentage, followed by "Hong Kong / Macau" (13.6%). In terms of actual destinations visited, "Korea" (79.9%) comprised the largest

percentage.

▽ Among the responses given as the reasons for considering, "suited my date of departure, date of return, day of the week, travel period, etc."

(39.7%) comprised the largest percentage, followed by "prices seems cheap" (37.8%) and "suited my budget" (35.6%). Among the responses

given as the reason for deciding, "accompanying travelers wanted to go there" (14.3%) comprised the largest percentage, followed by "suited

my date of departure, date of return, day of the week, travel period, etc." (13.4%).

▽ A look at key factors and points considered important when deciding on a tour shows that "price is cheap for the content" (49.9%) comprised

the largest percentage and followed by "cheap" (36.4%).

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

Korea'12 Korea'11

When first thought of traveling 708 7.8 10.9 24.7 22.9 20.8 4.5 2.2 1.3 4.8 4.5 3.3 3.3

When started considering 708 2.8 5.0 20.2 26.9 29.0 8.6 3.2 1.5 2.8 3.1 2.2 2.3

When booked 708 1.5 2.4 14.7 25.3 33.1 10.8 7.4 2.6 2.2 2.4 1.8 1.8

Average (months prior)0

10

20

30

40

50

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Tra

vel a

gency

pam

phle

ts

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Tra

vel a

gency

counte

rs

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

Inte

rnet

(sm

artp

hone, e

tc.)

New

spap

er

ads

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

TV

pro

gram

s an

d com

merc

ials

Fre

e fly

ers

and

flyers

in

new

spap

ers

Mobi

le s

ites

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Acqu

ainta

nces

at t

rave

l

agencie

s

Seik

yo p

amph

lets

and

counte

rs

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 31.3 18.5 14.8 11.3 9.8 10.9 4.4 4.7 3.5 2.2 2.3 1.8 1.2 1.2 1.4 0.5 0.2 1.1 3.5

Korea'12 708 81.9 28.9 13.5 13.1 11.8 9.9 6.3 5.5 4.2 4.0 2.9 2.1 1.8 1.0 0.7 0.4 0.2 0.1 1.1 3.2

0

20

40

60

80

100

Korea'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 24.3 18.9 1.0 1.2 13.0 3.5

Korea'12 708 51.8 21.1 19.9 1.6 1.0 14.3 5.1

0

25

50

75

Korea'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 21.7 15.5 0.7 1.7 0.9 2.4

Korea'12 708 63.4 22.7 12.5 1.0 2.1 0.9 2.5

0

25

50

75

Korea'12

All destinations/Total '12

(%)

Page 123: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 123

Korea

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† "*": No items applicable.

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering Korea'12Reason for deciding Korea'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

Korea'12

All

destinations/

Total '12

Korea'12

(n=4243) (n=708) (n=4243) (n=708)

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0 ○ 39.7 11.0   13.4

Suited my budget 27.6 ○ 35.6 8.8   11.6

I just happened to discover a good travel product 9.2   7.7 3.2   2.4

Suited my flying time or flight from the closest airport, etc. 5.5   6.6 0.8   0.6

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8   5.6 2.2   1.6

It suited the needs of accompanying travelers, such as my children 4.8   4.7 1.5   1.5

Because I wanted to earn miles 3.4   1.6 0.5   0.2

Accompanying travelers wanted to go there 20.2   24.2 10.6   14.3

It was a location I had wanted to go to from before 21.2   17.4 10.3   6.7

I had been there before and found that it was good 15.8   16.8 6.2   6.7

I was interested in a particular sightseeing spot 14.3 ▲ 8.2 4.1   1.7

Was recommended by family members, acquaintances, friends 7.8   7.7 1.7   1.6

I have family members, relatives, acquaintances, friends at the destination 8.6   6.7 6.4   4.5

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1   5.4 1.3   1.1

I was interested in a particular event, activity 5.4   3.0 3.0   2.2

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   1.6 0.2   0.2

Was recommended by a travel agent 1.5   1.4 0.5   0.1

I felt like going after seeing the website of the travel bureau 2.3   1.4 0.2   ―

Prices seems cheap 19.4 ◎ 37.8 3.6   7.8

Food seems good 18.8 ◎ 30.4 3.4 ○ 8.6

Seems safe 17.8   14.8 2.0   0.3

Climate seems good 18.0 × 7.5 3.0   0.4

City seems good 14.9 ▲ 5.9 1.8   0.3

Nature seems good 17.3 × 4.6 3.1   1.1

Hotel I want to stay at seems good 4.4   3.7 1.6   1.3

Hygienic 4.8   3.6 0.1   ―

Timing of the trip seems good (best season at that destination, etc.) 6.6   3.6 1.6   0.3

Hospitality seems good 6.0   3.2 0.5   ―

Other 8.6 10.0 6.7 9.3

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40 50

Reasons for considering Korea'12

Reason for deciding Korea'12

(%)

Sample

100.0 24.9 13.6 7.6 6.3 6.2 4.7 4.6 4.2 4.2 4.0 3.4 2.7 2.4 2.2 2.2 1.8 1.7 1.7 1.5

( 887 ) ( 221 ) ( 120 ) ( 67 ) ( 56 ) ( 55 ) ( 42 ) ( 41 ) ( 38 ) ( 38 ) ( 35 ) ( 30 ) ( 24 ) ( 21 ) ( 20 ) ( 19 ) ( 16 ) ( 15 ) ( 15 ) ( 13 )

79.9 7.2 3.4 2.3 0.7 1.7 * 0.9 1.5 * 0.6 0.2 0.4 0.3 0.4 0.9 ― 0.1 0.4 0.2

( 708 ) ( 64 ) ( 30 ) ( 21 ) ( 6 ) ( 15 ) * ( 8 ) ( 13 ) * ( 5 ) ( 1 ) ( 4 ) ( 3 ) ( 3 ) ( 8 ) ( 0 ) ( 1 ) ( 3 ) ( 2 )

887 79.8 29.0 25.0 31.3 10.7 27.3 * 19.5 34.2 * 14.3 3.3 16.7 14.3 15.0 42.1 ― 6.7 20.0 15.4Rate of actual visit to country /

area considered

Korea Taiwan

Hong

Kong

/ Macau

Shanghai Singapore Guam Okinawa

Thailand

(other

than Thai

beaches)

Beijing Hokkaido

Other

China

(exc.

Hong

Kong and

Macau)

Bali Saipan Oceania VietnamHawaii

(Oahu)

Malaysia

(other

than

beach

resorts)

France

Hawaii

(other

than

Oahu)

Italy

887

Destinations simultaneously

considered by those who

considered the Korea

Destinations actually visited by

those who considered the Korea887

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the Korea

Destinations actually visited by those who considered the Korea

(%)

Page 124: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 124

Korea

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important Korea'12

All

destinations

/Total '12

Korea'12

(n=2513) (n=445)

Price is cheap for the content 52.5   49.9

Cheap 27.6 ○ 36.4

There is a lot of free time 19.8 ○ 26.0

Content/Breakdown of the price indicated is clear 20.4   20.6

Can pay by credit card 16.3   14.9

Time stayed at destination is long 8.8   9.9

Includes spots I want to go to 22.3 × 8.8

There is city sightseeing 13.4   8.7

Can visit many tourist spots 13.7 ▲ 7.0

There is no city sightseeing 2.7   4.9

Discounts are available for early reservations 7.0   2.9

Discounts are available for children 1.7   0.2

It is an assuring airline 22.6 ▲ 14.8

There are direct flights 16.0   11.8

Departs from nearest airport 7.7   9.8

Is a flight that meets my schedule and connecting flights 7.6   7.0

It is a well-known airline 9.1   6.5

It is a Japanese airline 6.8   3.4

Accumulate mileage with the airline used/affiliated 3.9   2.9

Is a Low-Cost Carrier 1.2   1.5

Aircraft equipment is good (new, clean) 2.1   0.5

Aircraft amenities (width of seats, etc.) are good 2.0   0.4

Is not a Low-Cost Carrier 0.6   ―

Premium economy or business class or better 1.7   ―

Hotel location is good 24.5 ○ 33.3

Transportation is provided to and from hotel 12.9   17.2

Hotel is designated 15.6   16.5

Hotel ambiance is nice / Grade of notoriety is high 17.5   16.4

Hotel facilities and services are complete 11.0   7.5

Rooms suit my needs 5.3   3.0

Checkout time is late 1.3   1.1

Check-in time is early 1.1   0.2

Travel agency is very reliable 31.5 ▲ 25.6

Travel agency response is thorough 12.9   10.5

There are local staff who speak Japanese 12.5   10.2

Travel agency is well known 10.6   9.5

Travel agency is familiar 11.0   6.8

Comes with guide 18.2 × 5.8

Travel agency has good ability to arrange and do good work 8.5   5.7

Travel agency is in a location easy to visit 4.1   3.1

Travel agency is highly specialized 5.1   2.2

There is a backup desk at destinations 4.8   2.1

Can make reservations right away 6.1   7.4

Comes with famous dishes 9.2   6.9

All breakfasts provided 11.9 ▲ 6.0

All meals provided 12.3 ▲ 5.5

Possible to participate alone 2.7   1.2

Can increase or decrease the number of nights 2.0   0.5

Other 1.2   1.4

Nothing in particular 3.6 4.4

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

Budg

et

and

conte

nt

Items considered important

0 20 40 60

Items considered important Korea'12(%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Page 125: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 125

Korea

●Degree of satisfaction▽ The overall degree of satisfaction was 91.4%. A look at each degree of satisfaction attribute shows that

"sightseeing / viewing" (88.7%) comprised the largest percentage and was followed by "Meals" (87.9%) and

"shopping" (86.8%).

▽ Opinions and action after travel: "I became more fond of that country/area" (50.2%) comprised the largest

percentage and was followed by "I'd like to go to a different area in that country/area" (50.1%). Intention to

revisit/total was 74.9%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

Korea'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=878) 91.4

(n=754) 88.7

(n=171) 80.5

(n=867) 87.9

(n=830) 86.8

(n=439) 80.3

(n=878) 78.9

(n=878) 77.7

(n=494) 85.9

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

21.0

20.3

15.3

14.7

17.1

31.0

30.2

27.0

3.2

5.7

11.6

3.3

3.3

2.8

13.3

13.4

7.2

5.5

7.9

8.8

9.9

16.9

7.8

8.9

6.958.9

47.5

47.9

63.2

72.1

72.5

60.3

67.8

72.7% 18.7 5.4

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I became more

fond of that

country/area

I'd like to go to

a different area

in that

country/area

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I'd like to stay

longer in that

country/area

I'd like to try

traveling more

deeply in the

same area

I collected

(would like to

collect)

information

about that

country/area

I'd like to try

more luxurious

travel in that

country/area

I wrote (would

like to write)

on a blog or

SNS

I made (would

like to make)

an album with

printed out

images

I made (would

like to make)

an album or

movies on a

PC or the web

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 57.0 46.7 46.5 36.7 42.5 26.0 20.9 17.2 10.9 13.6 7.2 9.4 74.0

Korea'12 878 50.2 50.1 44.2 40.9 29.2 25.6 25.6 14.6 8.7 7.3 4.0 9.4 74.9

0

20

40

60

Korea'12

All destinations/Total '12

(%)

Page 126: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

Singapore'12 (n=105)

Singapore'11 (n=86)

46.5

50.7

40.8

53.5

49.3

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

Singapore'12 (n=120) 6.2

Singapore'11 (n=96) 6.0

18.1 15.7 10.2

11.4

11.8

7.6

13.3

13.9 11.0 4.614.7%

9.8

10.7

21.0

21.3

33.3

34.4

11.2

3.3

5.8 7.5

3.0

2.6

3.9

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

Singapore '12 (n=120)

Singapore '11 (n=96)

9.5

6.4

10.9

12.7

14.3

12.6

21.3

23.0

18.1

12.9

8.5

9.5

11.0

9.2

9.9

8.1

12.8

16.0

18.3

11.8

14.8

6.8% 9.9 11.7

126

Singapore

●Profile▽ Sex and age: "male 50 yrs or older" (23.0%) comprised the largest percentage and was followed by "male 40-

49 yrs" (14.3%).

▽ Incidence of first visit: 47.1%.

▽ Number of trips overseas thus far: average of 17.5 times.

●Travel Outline▽ Travel expenses: average of 138,000 yen.

▽ Incidence of package tour use: 46.5%.

▽ Number of days traveled: average of 6.2 days.

▽ Accompanying travelers: "married couple travel" (28.2%) comprised the largest percentage and was followed

by "Family travel (with children)" (25.7%).

▽ In terms of purposes of travel, "to eat good food" (49.7%) comprised the largest percentage and was followed

by "to shop" (46.1%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (45.6%) comprised the largest

percentage and was followed by "visit famous and historic places" (24.6%).

▽ Total expenditures at destination: average of 181,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

Singapore '12 (n=120)

Singapore '11 (n=96) 46.6

47.1

45.7%

53.4

52.9

54.3

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

Singapore '12 (n=120) 17.5

Singapore '11 (n=96) 16.3

5.9

0.8

8.9

17.5

15.8

18.1

10.7

10.0

9.7

55.5

59.4

60.3

4.9%

11.1

11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

Singapore'12 (n=105) 13.8

Singapore'11 (n=86) 14.9

Average

(tens of

1000s of

yen)

26.6 17.6

23.6

11.9

16.1

17.1

14.6

8.3

10.9

6.8 5.5

5.6

10.9

17.1%

30.9

37.2 22.81.3

5.7 6.4

3.2

Page 127: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 127

Singapore

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

All

destinations/

Total '12

Singapore

'12

(n=5076) (n=120)

Married couple travel 25.6 28.2

Family travel (with children) 13.9 25.7

Travel alone 13.1 14.0

With friends (3 or more) 12.0 9.5

With friend (alone) 11.6 8.0

Family travel (with parents) 6.7 4.6

Couple travel 4.8 3.2

Honeymoon 3.5 2.4

Family travel (3 generations) 2.6 1.4

Other 6.1 2.9

0 10 20 30

All destinations/Total '12 Singapore'12

(%)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

Singapore'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

Singapore

'12 105 21.5 16.1 5.7 17.1 14.1 9.2 15.5 0.8 19.1 18.1

'11 86 21.9 19.1 7.4 18.9 7.6 9.8 15.3 ― 15.0 16.8

(%)

Average

(in 10s of 1000s of yen)

Singapore'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

Singapore

'12 105 3.8 13.4 30.1 12.9 12.8 15.2 11.0 0.8 5.6 3.9

'11 86 7.9 6.3 16.8 18.5 16.1 16.3 18.0 ― 5.6 5.9

'12 105 12.5 9.5 22.0 29.9 10.9 12.3 2.3 0.8 2.4 2.3

'11 86 7.2 9.7 27.9 17.8 22.6 8.7 6.0 ― 2.6 2.7

'12 105 15.1 8.4 30.5 19.1 13.2 8.2 4.7 0.8 2.6 2.2

'11 86 16.3 7.0 23.7 25.6 15.0 5.4 7.1 ― 2.7 2.4Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

Singapore

'12

(n=5076) (n=120)

1 To eat good food 50.3 49.7

2 To shop 46.0 46.1

3 To visit famous sites and historic spots 49.6 42.0

4 To relax and rest 32.5 37.8

5 To escape from the routine 25.0 34.1

6 To experience a different culture 20.9 23.5

6 To create memories 23.2 23.5

8 To stay at luxury hotels 9.8 22.6

9 Just to try getting to a foreign country 15.3 20.3

10 To broaden my horizons/perspective 16.9 19.1

11 To enjoy nature 20.7 16.0

12 For my children 6.3 14.7

13 Beauty treatments and massages 15.2 10.8

14 To see Japanese friends and acquaintances who live there 7.2 8.7

15 In expectation of interactions and new encounters with local people 10.0 8.1

16 To visit a place that I live at before 1.6 8.0

17 To see stimulation 11.4 7.9

18 To view art 14.1 6.9

19 To enjoy a concert / musical performance 2.8 5.8

20 To engage in sports 7.7 5.2

21 To experience places off the beaten track / adventures 4.7 4.5

22 To view a sport event 1.7 3.8

23 To have a look at Japan from overseas 5.0 3.4

24 To improve my language ability 4.5 3.2

25 To see an event held during a particular time (carnival in Rio, etc.) 1.5 3.0

26 To visit a place that is in my memories 3.3 2.7

27 For my parents 3.1 2.3

28 To get a better grounding in hobbies and studies pursued 2.1 1.3

29 To benefit my career opportunities 0.7 0.8

30 To attend a wedding ceremony 1.3 0.5

31 To tour locations of filming 2.2 ―

31 To do a home-stay / study abroad 0.9 ―

31 Working holiday 0.2 ―

Other 5.5 5.6

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

Singapore'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=49) (n=120) (n=120)

1 City sightseeing / Tour to surrounding area 45.6 9.5 8.7

2 Visit famous and historic places 24.6 3.3 3.6

3 Famous dishes 22.4 2.0 12.0

4 Shopping tour 21.1 ― 2.3

5 Island tour 15.1 7.8 3.1

6 Pleasure cruise 14.8 3.9 4.1

7 Night tour 12.2 1.7 5.1

8 Aquariums/zoos 7.6 2.7 11.4

9 Art museums and historic museums 5.6 1.2 4.2

10 Trains 3.5 1.3 2.9

11 Viewing of theater, musicals, concert, shows, etc. 3.4 ― 2.2

12 Ethnic cultural experiences 2.9 0.8 2.0

12 Car rental 2.9 1.4 ―

14 Safari jungle tour 2.6 3.6 5.2

15 Beauty treatments, spa, massage, hot springs 2.1 2.0 8.9

16 Dinner cruise 1.7 1.2 1.4

17 Theme park 1.3 4.8 10.1

17 Other event viewing 1.3 ― ―

19 To tour locations of filming ― ― 1.2

19 Golfing ― 2.0 3.6

19 Diving and snorkeling ― ― 1.6

19 Other marine sports ― ― 3.3

19 Skiing and snowboarding ― ― ―

19 Outdoor (fishing, climbing, etc.) ― ― ―

19 Riding (horseback, rafting, etc.) ― ― 3.1

19 Other sports ― ― ―

19 Sports viewing ― 3.3 ―

19 Gambling ― 1.2 4.4

19 Instruction ― ― ―

Other ― 0.7 ―

Nothing ― 59.2 52.2

Don't know or don't remember 3.3 3.9 2.0

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation41.1

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 128

Singapore

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 3.8 months prior to departure, "when started

considering" was given an average of 2.6 months prior to departure, and "when booked" was given an average of 2.2 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (79.0%) comprised

the largest percentage and was followed by "travel agency pamphlets" (31.4%) and "guidebooks ( 'Chikyuu no arukikata,' etc.)" (12.2%).

▽ In terms of means of inquiry, "web / e-mail" (63.3%) comprised the largest percentage and was followed by "by telephone" (19.9%) and

"visiting" (16.2%).

▽ In terms of means of booking, "web / e-mail" (71.1%) comprised the largest percentage and was followed by "visiting” (16.2%) and "by

telephone" (8.9%).

▽ A look at the destinations simultaneously considered by those who considered Singapore shows that "Taiwan" (32.9%) comprised the largest

percentage, followed by "Hong Kong / Macau" (28.6%). In terms of actual destinations visited, "Singapore" (41.4%) comprised the largest

percentage, followed by "Taiwan" (12.9%).

▽ Among the responses given as the reasons for considering, "Seems safe" (39.1%) comprised the largest percentage, followed by "suited my

date of departure, date of return, day of the week, travel period, etc." (36.7%). Among the responses given as the reason for deciding, "suited

my budget" (9.5%) comprised the largest percentage, followed by "Seems safe" (9.2%).

▽ A look at key factors and points considered important when deciding on a tour shows that "hotel ambiance is nice / grade of notoriety is high"

(42.9%) comprised the largest percentage and followed by "price is cheap for the content" (40.4%).

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

Singapore'12 Singapore'11

When first thought of traveling 105 11.3 9.4 28.8 24.0 13.2 3.1 3.7 2.2 4.5 4.5 3.8 4.2

When started considering 105 4.9 9.1 25.1 24.3 23.5 6.1 4.3 2.2 0.5 3.1 2.6 3.2

When booked 105 2.4 6.8 20.5 20.6 31.8 10.2 3.1 4.1 0.5 2.4 2.2 2.5

Average (months prior)0

10

20

30

40

50

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Tra

vel a

gency

pam

phle

ts

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Tra

vel a

gency

counte

rs

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

Inte

rnet

(sm

artp

hone, e

tc.)

TV

pro

gram

s an

d com

merc

ials

New

spap

er

ads

Fre

e fly

ers

and

flyers

in

new

spap

ers

Mobi

le s

ites

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Acqu

ainta

nces

at t

rave

l

agencie

s

Seik

yo p

amph

lets

and

counte

rs

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 31.3 18.5 14.8 11.3 9.8 10.9 4.4 2.3 4.7 1.8 1.2 3.5 2.2 0.2 1.2 1.4 0.5 1.1 3.5

Singapore'12 105 79.0 31.4 12.2 11.7 9.8 9.0 8.1 6.8 4.4 3.3 2.3 1.0 ― ― ― ― ― ― 0.8 6.9

0

20

40

60

80

100

Singapore'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 24.3 18.9 1.0 1.2 13.0 3.5

Singapore'12 105 63.3 19.9 16.2 ― 3.0 12.9 1.6

0

25

50

75

Singapore'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 21.7 15.5 0.7 1.7 0.9 2.4

Singapore'12 105 71.1 16.2 8.9 1.4 3.0 2.9 1.6

0

25

50

75

Singapore'12

All destinations/Total '12

(%)

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 129

Singapore

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† "*": No items applicable.

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering Singapore'12Reason for deciding Singapore'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

Singapore'12

All

destinations/

Total '12

Singapore'12

(n=4243) (n=105) (n=4243) (n=105)

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0   36.7 11.0   7.7

Suited my budget 27.6   26.9 8.8   9.5

I just happened to discover a good travel product 9.2   10.0 3.2   2.5

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8   9.7 2.2   2.1

It suited the needs of accompanying travelers, such as my children 4.8   8.5 1.5   1.6

Because I wanted to earn miles 3.4   6.9 0.5   2.3

Suited my flying time or flight from the closest airport, etc. 5.5   3.4 0.8   2.4

It was a location I had wanted to go to from before 21.2 ▲ 16.0 10.3 ▲ 4.3

I had been there before and found that it was good 15.8   15.3 6.2   5.6

I have family members, relatives, acquaintances, friends at the destination 8.6   13.2 6.4   7.8

Accompanying travelers wanted to go there 20.2 ▲ 12.7 10.6   7.1

I was interested in a particular sightseeing spot 14.3   12.7 4.1   4.2

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1   12.6 1.3   2.6

Was recommended by family members, acquaintances, friends 7.8   7.4 1.7   ―

I felt like going after seeing the website of the travel bureau 2.3   4.1 0.2   ―

I was interested in a particular event, activity 5.4   4.1 3.0   3.5

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   3.4 0.2   ―

Was recommended by a travel agent 1.5   1.5 0.5   ―

Seems safe 17.8 ◎ 39.1 2.0 ○ 9.2

Food seems good 18.8 ○ 25.1 3.4   1.6

Prices seems cheap 19.4   20.9 3.6   1.5

Hygienic 4.8 ◎ 17.6 0.1   2.3

City seems good 14.9   16.7 1.8   2.3

Climate seems good 18.0   14.1 3.0   0.9

Hotel I want to stay at seems good 4.4 ○ 12.9 1.6 ○ 8.2

Nature seems good 17.3 ▲ 11.0 3.1   ―

Hospitality seems good 6.0   9.0 0.5   2.5

Timing of the trip seems good (best season at that destination, etc.) 6.6   5.5 1.6   0.8

Other 8.6 6.4 6.7 7.2

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40

Reasons for considering Singapore'12

Reason for deciding Singapore'12

(%)

Sample

100.0 32.9 28.6 22.2 18.5 16.9 16.9 15.8 13.1 11.8 11.0 11.0 10.4 9.4 7.1 7.1 7.0 6.8 6.1 6.0

( 253 ) ( 83 ) ( 73 ) ( 56 ) ( 47 ) ( 43 ) ( 43 ) ( 40 ) ( 33 ) ( 30 ) ( 28 ) ( 28 ) ( 26 ) ( 24 ) ( 18 ) ( 18 ) ( 18 ) ( 17 ) ( 15 ) ( 15 )

41.4 12.9 9.5 8.1 4.5 6.8 4.5 5.0 1.0 1.2 1.6 0.6 1.1 2.1 0.6 * 1.3 0.6 0.4 2.3

( 105 ) ( 33 ) ( 24 ) ( 20 ) ( 11 ) ( 17 ) ( 11 ) ( 13 ) ( 2 ) ( 3 ) ( 4 ) ( 2 ) ( 3 ) ( 5 ) ( 2 ) * ( 3 ) ( 2 ) ( 1 ) ( 6 )

253 41.5 39.8 32.9 35.7 23.4 39.5 25.6 32.5 6.1 10.0 14.3 7.1 11.5 20.8 11.1 * 16.7 11.8 6.7 40.0

Cebu

Island

Thai

beaches

(other

than

Phuket)

France BeijingPhuket ShanghaiMalaysian

beachesOkinawaBali Oceania

Hawaii

(Oahu)SaipanGuam

Malaysia

(other

than

beach

resorts)

Vietnam

Thailand

(other

than Thai

beaches)

Singapore Taiwan

Hong

Kong

/ Macau

Korea

253

Destinations simultaneously

considered by those who

considered the Singapore

Destinations actually visited by

those who considered the

Singapore

253

Rate of actual visit to country /

area considered

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the Singapore

Destinations actually visited by those who considered the Singapore

(%)

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 130

Singapore

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important Singapore'12

All

destinations

/Total '12

Singapore'12

(n=2513) (n=49)

Price is cheap for the content 52.5 × 40.4

Content/Breakdown of the price indicated is clear 20.4 ○ 28.2

Cheap 27.6   26.5

There is city sightseeing 13.4 ○ 21.2

Can visit many tourist spots 13.7 ○ 19.5

Includes spots I want to go to 22.3   18.3

Can pay by credit card 16.3   18.2

There is a lot of free time 19.8 ▲ 10.7

Time stayed at destination is long 8.8   8.9

Discounts are available for early reservations 7.0   5.9

There is no city sightseeing 2.7   5.6

Discounts are available for children 1.7   ―

It is an assuring airline 22.6 ○ 28.3

There are direct flights 16.0 ◎ 27.1

It is a well-known airline 9.1 ○ 17.5

Accumulate mileage with the airline used/affiliated 3.9 ○ 13.2

It is a Japanese airline 6.8 ○ 12.8

Aircraft amenities (width of seats, etc.) are good 2.0 ○ 8.5

Departs from nearest airport 7.7   7.9

Aircraft equipment is good (new, clean) 2.1   5.2

Premium economy or business class or better 1.7   3.5

Is not a Low-Cost Carrier 0.6   2.9

Is a flight that meets my schedule and connecting flights 7.6 ▲ 2.3

Is a Low-Cost Carrier 1.2   ―

Hotel ambiance is nice / Grade of notoriety is high 17.5 ◎ 42.9

Hotel facilities and services are complete 11.0 ◎ 23.9

Hotel is designated 15.6 ○ 23.3

Hotel location is good 24.5   22.2

Transportation is provided to and from hotel 12.9   12.9

Rooms suit my needs 5.3 ○ 11.2

Checkout time is late 1.3   2.9

Check-in time is early 1.1   2.9

Travel agency is very reliable 31.5 ▲ 26.4

Travel agency is familiar 11.0 ○ 17.1

Travel agency is well known 10.6 ○ 16.7

There are local staff who speak Japanese 12.5   13.4

Travel agency response is thorough 12.9   9.7

Travel agency has good ability to arrange and do good work 8.5   8.5

Comes with guide 18.2 × 7.6

Travel agency is highly specialized 5.1   6.4

There is a backup desk at destinations 4.8   4.1

Travel agency is in a location easy to visit 4.1   2.9

All breakfasts provided 11.9 ○ 17.5

All meals provided 12.3   11.9

Can make reservations right away 6.1   9.1

Comes with famous dishes 9.2   8.5

Can increase or decrease the number of nights 2.0   ―

Possible to participate alone 2.7   ―

Other 1.2   ―

Nothing in particular 3.6 10.5

Items considered important

Budg

et

and

conte

nt

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

0 10 20 30 40 50

Items considered important Singapore'12(%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 131

Singapore

●Degree of satisfaction▽ The overall degree of satisfaction was 94.2%. A look at each degree of satisfaction attribute shows that

"sightseeing / viewing" (93.5%) and "safety / hygiene" (93.5%) comprised the largest percentage and was

followed by "relaxation / beauty treatments and massages" (91.9%).

▽ Opinions and action after travel: "I became more fond of that country/area" (51.1%) comprised the largest

percentage and was followed by "I recommended (would like to recommend) to others that country/area"

(49.9%). Intention to revisit/total was 63.0%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

Singapore'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=111) 94.2

(n=99) 93.5

(n=46) 85.1

(n=103) 80.1

(n=95) 80.0

(n=30) 91.9

(n=111) 87.5

(n=111) 93.5

(n=64) 90.7

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

25.4

26.0

22.0

21.1

20.7

28.4

14.4

24.1

6.8

7.3

15.5

3.4

8.4

3.0

6.2

8.2

12.6

4.5

4.7

4.1

66.5

79.1

59.1

71.3

58.9

58.1

59.0

68.1

72.4% 21.7

1.7

0.7

3.2

4.9

3.5

5.1

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I became more

fond of that

country/area

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to stay

longer in that

country/area

I'd like to try

more luxurious

travel in that

country/area

I'd like to go to

a different area

in that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I'd like to try

traveling more

deeply in the

same area

I collected

(would like to

collect)

information

about that

country/area

I made (would

like to make)

an album with

printed out

images

I wrote (would

like to write)

on a blog or

SNS

I made (would

like to make)

an album or

movies on a

PC or the web

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 57.0 46.5 42.5 17.2 46.7 36.7 26.0 20.9 13.6 10.9 7.2 9.4 74.0

Singapore'12 111 51.1 49.9 36.6 24.0 23.0 18.8 18.2 17.4 13.9 9.2 4.9 12.8 63.0

0

20

40

60

Singapore'12

All destinations/Total '12

(%)

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

Thailand (other than Thai beaches)'12 (n=151)

Thailand (other than Thai beaches)'11 (n=159)

22.3

31.6

40.8

77.7

68.4

59.2%

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

Thailand (other than Thai beaches) '12 (n=178)

Thailand (other than Thai beaches) '11 (n=174) 32.9

27.9

45.7%

67.1

72.1

54.3

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

Thailand (other than Thai beaches) '12 (n=178)

Thailand (other than Thai beaches) '11 (n=174)

6.1

5.0

8.7

13.1

26.1

13.4

21.3

32.8

39.0

12.9

5.1

8.7

11.0

6.6

4.0

8.1

5.0

18.3

9.5

10.9

6.8% 9.9 11.7

6.0

132

Thailand (other than Thai beaches)

●Profile▽ Sex and age: "male 50 yrs or older" (32.8%) comprised the largest percentage and was followed by "male 40-

49 yrs" (26.1%).

▽ Incidence of first visit: 27.9%.

▽ Number of trips overseas thus far: average of 22.0 times.

●Travel Outline▽ Travel expenses: average of 115,000 yen.

▽ Incidence of package tour use: 22.3%.

▽ Number of days traveled: average of 7.6 days.

▽ Accompanying travelers: "travel alone" (27.1%) comprised the largest percentage and was followed by

"married couple travel" (19.0%).

▽ In terms of purposes of travel, "to eat good food" (55.8%) comprised the largest percentage and was followed

by "to visit famous sites and historic spots" (47.4%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (35.7%) comprised the largest

percentage and was followed by "visit famous and historic places" (30.9%).

▽ Total expenditures at destination: average of 169,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

Thailand (other than Thai beaches)'12 (n=178) 7.6

Thailand (other than Thai beaches)'11 (n=174) 10.2

18.1 15.7 10.2

14.6

11.8

14.3

17.1

13.9

11.0

5.0

11.0

10.4

10.5

4.6

6.1

14.5

14.7%

4.0

4.3

17.3

11.5

22.0

22.4

14.9

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

Thailand (other than Thai beaches) '12 (n=178) 22.0

Thailand (other than Thai beaches) '11 (n=174) 23.3

17.5

15.8

18.3

10.7

8.2

7.6

55.5

66.6

67.21.8

1.7

4.9%

5.0

7.7

11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

Thailand (other than Thai beaches)'12 (n=151) 11.5

Thailand (other than Thai beaches)'11 (n=159) 15.3

Average

(tens of

1000s of

yen)

26.6 17.6

26.0

11.9

8.7

19.2

14.6

5.7

12.7

6.8 5.517.1%

13.5

5.5

42.6

25.7

27.8-

5.3

1.8

5.7

Page 133: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

(%)

Average

(in 10s of 1000s of yen)

Thailand (other than Thai beaches)'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

Thailand

(other than

Thai

beaches)

'12 151 21.6 18.6 3.4 22.0 9.9 7.9 14.3 2.3 19.1 16.9

'11 159 24.0 25.0 8.7 12.1 8.9 10.9 9.3 1.1 15.0 12.3

(%)

Average

(in 10s of 1000s of yen)

Thailand (other than Thai beaches)'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

Thailand

(other than

Thai

beaches)

'12 151 8.6 11.9 29.3 17.3 15.0 11.5 4.1 2.3 5.6 4.1

'11 159 4.3 14.5 27.3 25.0 10.5 9.9 4.7 3.7 5.6 2.3

'12 151 7.9 19.7 26.4 20.9 11.8 9.8 1.2 2.3 2.4 2.0

'11 159 7.2 7.3 31.8 24.9 15.7 5.7 3.7 3.7 2.6 2.5

'12 151 17.2 6.1 21.9 18.7 14.6 11.8 7.4 2.3 2.6 2.8

'11 159 18.5 9.2 14.8 16.9 16.4 12.1 8.4 3.7 2.7 3.4Sightseeing and activities

Total amount

Shopping

Meals

133

Thailand (other than Thai beaches)

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

All

destinations/

Total '12

(n=5076) (n=178)

Married couple travel 25.6 19.0

Family travel (with children) 13.9 11.1

Travel alone 13.1 27.1

With friends (3 or more) 12.0 17.6

With friend (alone) 11.6 10.5

Family travel (with parents) 6.7 4.4

Couple travel 4.8 2.9

Honeymoon 3.5 1.3

Family travel (3 generations) 2.6 0.5

Other 6.1 5.6

Thailand

(other than

Thai beaches)

'120 10 20 30

All destinations/Total '12

Thailand (other than Thai beaches)'12 (%)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

(n=5076) (n=178)

1 To eat good food 50.3 55.8

2 To visit famous sites and historic spots 49.6 47.4

3 To relax and rest 32.5 43.7

4 To shop 46.0 43.2

5 Beauty treatments and massages 15.2 43.1

6 To escape from the routine 25.0 26.7

7 In expectation of interactions and new encounters with local people 10.0 23.6

8 To experience a different culture 20.9 22.2

9 To broaden my horizons/perspective 16.9 18.6

10 To create memories 23.2 16.5

11 Just to try getting to a foreign country 15.3 16.2

12 To see stimulation 11.4 15.1

13 To see Japanese friends and acquaintances who live there 7.2 10.8

14 To enjoy nature 20.7 10.7

15 To engage in sports 7.7 7.7

16 To improve my language ability 4.5 7.3

17 To stay at luxury hotels 9.8 5.9

18 To have a look at Japan from overseas 5.0 4.9

19 To experience places off the beaten track / adventures 4.7 4.2

20 To visit a place that is in my memories 3.3 4.1

21 For my children 6.3 3.7

22 To view art 14.1 3.0

23 To get a better grounding in hobbies and studies pursued 2.1 2.8

24 To tour locations of filming 2.2 1.3

25 To visit a place that I live at before 1.6 1.0

26 To benefit my career opportunities 0.7 0.9

26 For my parents 3.1 0.9

28 To view a sport event 1.7 0.5

28 To do a home-stay / study abroad 0.9 0.5

28 To see an event held during a particular time (carnival in Rio, etc.) 1.5 0.5

31 To enjoy a concert / musical performance 2.8 ―

31 Working holiday 0.2 ―

31 To attend a wedding ceremony 1.3 ―

Other 5.5 4.5

Thailand

(other than

Thai

beaches)

'12

All

destinations

/Total '12

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

Thailand (other than Thai beaches)'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=34) (n=178) (n=178)

1 City sightseeing / Tour to surrounding area 35.7 11.6 9.5

2 Visit famous and historic places 30.9 7.5 7.7

3 Famous dishes 23.8 3.1 6.9

4 Beauty treatments, spa, massage, hot springs 10.6 3.9 20.9

5 Shopping tour 10.1 1.7 3.4

6 Riding (horseback, rafting, etc.) 10.0 0.5 3.6

7 Viewing of theater, musicals, concert, shows, etc. 5.5 2.6 3.9

8 Pleasure cruise 4.9 0.9 1.0

9 Trains 3.0 0.5 2.4

10 Art museums and historic museums 2.4 ― 1.4

10 Dinner cruise 2.4 1.2 1.0

12 Island tour ― ― 2.0

12 Theme park ― ― 2.8

12 Aquariums/zoos ― 1.4 0.5

12 To tour locations of filming ― ― ―

12 Golfing ― 6.8 4.3

12 Diving and snorkeling ― ― 1.5

12 Other marine sports ― 1.0 1.5

12 Skiing and snowboarding ― ― ―

12 Outdoor (fishing, climbing, etc.) ― 0.5 1.0

12 Other sports ― 0.5 ―

12 Safari jungle tour ― 1.4 ―

12 Sports viewing ― 1.3 ―

12 Other event viewing ― 0.5 ―

12 Gambling ― 0.5 0.5

12 Night tour ― 0.8 1.7

12 Instruction ― 1.6 ―

12 Ethnic cultural experiences ― 2.1 0.5

12 Car rental ― 2.9 3.4

Other 5.1 2.9 0.3

Nothing 7.6 65.5 56.6

Don't know or don't remember 2.4 1.7 1.4

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation44.0

Page 134: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 134

Thailand (other than Thai beaches)

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 4.1 months prior to departure, "when started

considering" was given an average of 3.0 months prior to departure, and "when booked" was given an average of 2.5 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (89.2%) yielded the

highest percentage by far, followed by "guidebooks ( 'Chikyuu no arukikata,' etc.)" (17.0%) and "Feedback and introductions (word-of-mouth)

of friends, acquaintances, family members" (12.4%).

▽ In terms of means of inquiry, "web / e-mail" (77.6%) comprised the largest percentage and was followed by "by telephone" (19.3%) and

"visiting" (8.1%).

▽ In terms of means of booking, "web / e-mail" (84.5%) comprised the largest percentage and was followed by "visiting" (12.0%) and "by

telephone" (8.7%).

▽ A look at the destinations simultaneously considered by those who considered Thailand (other than Thai beaches) shows that "Thai beaches

(other than Phuket)" (23.0%) comprised the largest percentage, followed by "Taiwan" (16.9%). In terms of actual destinations visited,

"Thailand (other than Thai beaches)" (59.6%) comprised the largest percentage.

▽ Among the responses given as the reasons for considering, "prices seem cheap" (36.8%) comprised the largest percentage, followed by "suited

my date of departure, date of return, day of the week, travel period, etc." (30.7%) and "I had been there before and found that it was good"

(29.7%). Among the responses given as the reason for deciding, "suited my date of departure, date of return, day of the week, travel period,

etc."(11.9%) comprised the largest percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "price is cheap for the content" (65.4%) comprised

the largest percentage and followed by "hotel location is good" (37.6%) and "cheap" (37.3%).

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

Thailand

(other than

Thai

beaches)'12

Thailand

(other than

Thai

beaches)'11

When first thought of traveling 151 12.9 17.2 24.2 19.6 15.5 3.0 1.6 ― 6.0 4.5 4.1 4.8

When started considering 151 7.2 12.7 22.8 23.6 22.0 5.5 2.9 0.4 2.8 3.1 3.0 2.9

When booked 151 6.5 6.7 15.7 25.0 30.8 5.5 5.9 2.2 1.7 2.4 2.5 2.3

Average (months prior)0

10

20

30

40

50

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

Tra

vel a

gency

pam

phle

ts

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

Inte

rnet

(sm

artp

hone, e

tc.)

Tra

vel a

gency

counte

rs

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

Acqu

ainta

nces

at t

rave

l

agencie

s

TV

pro

gram

s an

d com

merc

ials

New

spap

er

ads

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

Fre

e fly

ers

and

flyers

in

new

spap

ers

Mobi

le s

ites

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Seik

yo p

amph

lets

and

counte

rs

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 18.5 9.8 31.3 11.3 4.4 14.8 10.9 1.4 2.3 4.7 3.5 2.2 1.8 1.2 0.2 1.2 0.5 1.1 3.5

Thailand (other than Thai beaches)'12 151 89.2 17.0 12.4 10.4 6.9 5.9 5.6 2.6 2.6 2.5 1.7 1.5 1.4 1.2 0.4 ― ― ― 3.4 3.5

0

20

40

60

80

100

Thailand (other than Thai beaches)'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 24.3 18.9 1.0 1.2 13.0 3.5

Thailand (other than Thai beaches)'12 151 77.6 19.3 8.1 ― ― 9.1 4.3

0

30

60

90

Thailand (other than Thai beaches)'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 21.7 15.5 0.7 1.7 0.9 2.4

Thailand (other than Thai beaches)'12 151 84.5 12.0 8.7 ― 1.8 1.0 2.9

0

30

60

90

Thailand (other than Thai beaches)'12

All destinations/Total '12

(%)

Page 135: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 135

Thailand (other than Thai beaches)

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† "*": No items applicable.

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering Thailand (other than Thai beaches)'12Reason for deciding Thailand (other than Thai beaches)'12

Reasons for considering Reason for deciding

All

destinations/

Total '12

Thailand

(other than

Thai

beaches)'12

All

destinations/

Total '12

Thailand

(other than

Thai

beaches)'12(n=4243) (n=151) (n=4243) (n=151)

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0   30.7 11.0   11.9

Suited my budget 27.6   27.3 8.8   8.2

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8   10.0 2.2   1.2

Suited my flying time or flight from the closest airport, etc. 5.5   9.8 0.8   1.1

Because I wanted to earn miles 3.4   6.7 0.5   1.8

I just happened to discover a good travel product 9.2   6.2 3.2   1.1

It suited the needs of accompanying travelers, such as my children 4.8   3.3 1.5   ―

I had been there before and found that it was good 15.8 ◎ 29.7 6.2 ○ 11.8

Accompanying travelers wanted to go there 20.2   16.5 10.6   8.7

It was a location I had wanted to go to from before 21.2   16.3 10.3 ▲ 4.9

I have family members, relatives, acquaintances, friends at the destination 8.6 ○ 13.9 6.4 ○ 12.7

I was interested in a particular sightseeing spot 14.3   12.6 4.1   1.6

Was recommended by family members, acquaintances, friends 7.8   9.5 1.7   3.2

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   6.9 0.2   ―

I was interested in a particular event, activity 5.4   4.2 3.0   2.7

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1   3.9 1.3   0.4

I felt like going after seeing the website of the travel bureau 2.3   3.7 0.2   0.6

Was recommended by a travel agent 1.5   ― 0.5   ―

Prices seems cheap 19.4 ◎ 36.8 3.6 ○ 10.8

Food seems good 18.8   22.7 3.4   2.4

Seems safe 17.8   19.8 2.0   2.1

Hospitality seems good 6.0 ○ 11.0 0.5   0.6

City seems good 14.9   10.5 1.8   0.6

Climate seems good 18.0 ▲ 10.1 3.0   1.1

Timing of the trip seems good (best season at that destination, etc.) 6.6   6.7 1.6   1.8

Nature seems good 17.3 × 6.2 3.1   ―

Hotel I want to stay at seems good 4.4   4.3 1.6   1.6

Hygienic 4.8   1.2 0.1   ―

Other 8.6 6.6 6.7 7.0

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40

Reasons for considering Thailand (other than Thai beaches)'12

Reason for deciding Thailand (other than Thai beaches)'12

(%)

Sample

100.0 23.0 16.9 16.5 16.3 15.8 14.0 13.5 10.6 9.7 9.0 8.0 6.8 5.7 5.7 5.6 5.6 5.3 5.1 5.1

( 253 ) ( 58 ) ( 43 ) ( 42 ) ( 41 ) ( 40 ) ( 35 ) ( 34 ) ( 27 ) ( 25 ) ( 23 ) ( 20 ) ( 17 ) ( 14 ) ( 14 ) ( 14 ) ( 14 ) ( 13 ) ( 13 ) ( 13 )

59.6 3.7 6.5 4.8 6.7 2.6 4.3 3.4 1.1 2.5 1.3 2.4 2.0 0.3 1.4 0.7 * 1.6 0.2 1.3

( 151 ) ( 9 ) ( 16 ) ( 12 ) ( 17 ) ( 7 ) ( 11 ) ( 8 ) ( 3 ) ( 6 ) ( 3 ) ( 6 ) ( 5 ) ( 1 ) ( 4 ) ( 2 ) * ( 4 ) ( 1 ) ( 3 )

253 59.7 15.5 37.2 28.6 41.5 17.5 31.4 23.5 11.1 24.0 13.0 30.0 29.4 7.1 28.6 14.3 * 30.8 7.7 23.1Rate of actual visit to country /

area considered

Thailand

(other

than Thai

beaches)

Thai

beaches

(other

than

Phuket)

Taiwan Vietnam Korea Singapore

Hong

Kong

/ Macau

Phuket Bali Cambodia

Malaysia

(other

than

beach

resorts)

GuamMalaysian

beachesSaipan Oceania

Indonesia

(other

than

beach

resorts)

Okinawa Shanghai

Other

China

(exc.

Hong

Kong and

Macau)

India

253

Destinations simultaneously considered

by those who considered the Thailand

(other than Thai beaches)

Destinations actually visited by those

who considered the Thailand (other

than Thai beaches)

253

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the Thailand (other than Thai beaches)

Destinations actually visited by those who considered the Thailand (other than Thai beaches)

(%)

Page 136: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 136

Thailand (other than Thai beaches)

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Items considered important Thailand (other than Thai beaches)'12

All

destinations

/Total '12

Thailand

(other than

Thai

beaches)'12

(n=2513) (n=34)

Price is cheap for the content 52.5 ◎ 65.4

Cheap 27.6 ○ 37.3

There is a lot of free time 19.8 ○ 29.8

There is city sightseeing 13.4 ◎ 26.7

Can visit many tourist spots 13.7 ○ 22.5

Content/Breakdown of the price indicated is clear 20.4   20.4

Includes spots I want to go to 22.3   20.4

Can pay by credit card 16.3   18.2

Time stayed at destination is long 8.8   13.3

Discounts are available for children 1.7   ―

Discounts are available for early reservations 7.0 ▲ ―

There is no city sightseeing 2.7   ―

It is an assuring airline 22.6 ▲ 13.6

It is a well-known airline 9.1   10.5

There are direct flights 16.0 ▲ 6.7

It is a Japanese airline 6.8   5.1

Departs from nearest airport 7.7   5.1

Is a Low-Cost Carrier 1.2   2.8

Aircraft equipment is good (new, clean) 2.1   2.5

Aircraft amenities (width of seats, etc.) are good 2.0   2.5

Is not a Low-Cost Carrier 0.6   ―

Accumulate mileage with the airline used/affiliated 3.9   ―

Is a flight that meets my schedule and connecting flights 7.6 ▲ ―

Premium economy or business class or better 1.7   ―

Hotel location is good 24.5 ◎ 37.6

Transportation is provided to and from hotel 12.9   15.6

Rooms suit my needs 5.3   9.3

Hotel is designated 15.6 ▲ 7.9

Checkout time is late 1.3   4.2

Hotel ambiance is nice / Grade of notoriety is high 17.5 × 3.0

Hotel facilities and services are complete 11.0 × ―

Check-in time is early 1.1   ―

Travel agency is very reliable 31.5 × 20.4

Travel agency response is thorough 12.9   17.7

There are local staff who speak Japanese 12.5   10.4

Travel agency has good ability to arrange and do good work 8.5   8.4

Travel agency is familiar 11.0 ▲ 5.1

Travel agency is well known 10.6 ▲ 2.4

Travel agency is highly specialized 5.1 ▲ ―

There is a backup desk at destinations 4.8   ―

Travel agency is in a location easy to visit 4.1   ―

Comes with guide 18.2 × ―

All meals provided 12.3   12.7

Comes with famous dishes 9.2   8.1

All breakfasts provided 11.9   7.0

Can make reservations right away 6.1   7.0

Possible to participate alone 2.7   2.8

Can increase or decrease the number of nights 2.0   ―

Other 1.2   ―

Nothing in particular 3.6 6.8

Budg

et

and

conte

nt

Items considered important

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

0 20 40 60 80

Items considered important Thailand (other than Thai beaches)'12 (%)

Page 137: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 137

Thailand (other than Thai beaches)

●Degree of satisfaction▽ The overall degree of satisfaction was 92.1%. A look at each degree of satisfaction attribute shows that

"relaxation / beauty treatments and massages" (94.5%) comprised the largest percentage and was followed by

"sightseeing / viewing" (92.0%) and "night life" (90.4%).

▽ Opinions and action after travel: "I became more fond of that country/area" (61.0%) comprised the largest

percentage and was followed by "I'd like to stay longer in that country/area" (56.8%). Intention to revisit/total

was 77.6%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

Thailand (other than Thai beaches)'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=169) 92.1

(n=151) 92.0

(n=63) 89.5

(n=164) 84.6

(n=141) 87.4

(n=124) 94.5

(n=169) 88.3

(n=169) 83.9

(n=116) 90.4

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

15.6

17.8

15.6

13.1

18.4

27.3

29.2

19.5

2.8

4.5

5.1

4.7

5.5

1.4

6.2

12.5

4.3

5.5

10.7

7.1

5.5

3.5

70.9

54.8

61.0

76.1

74.3

69.0

71.7

76.4

76.8% 15.3

4.1

5.3

3.5

5.1

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I became more

fond of that

country/area

I'd like to stay

longer in that

country/area

I'd like to go to

a different area

in that

country/area

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I'd like to try

traveling more

deeply in the

same area

I collected

(would like to

collect)

information

about that

country/area

I'd like to try

more luxurious

travel in that

country/area

I wrote (would

like to write)

on a blog or

SNS

I made (would

like to make)

an album with

printed out

images

I made (would

like to make)

an album or

movies on a

PC or the web

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 57.0 42.5 46.7 46.5 36.7 26.0 20.9 17.2 10.9 13.6 7.2 9.4 74.0

Thailand (other than Thai beaches)'12 169 61.0 56.8 53.2 45.2 35.9 27.3 24.5 23.9 9.1 8.8 5.5 7.6 77.6

0

20

40

60

80

Thailand (other than Thai beaches)'12

All destinations/Total '12

(%)

Page 138: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

Vietnam'12 (n=78)

Vietnam'11 (n=77)

64.3

61.0

40.8

35.7

39.0

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

Vietnam'12 (n=93) 5.9

Vietnam'11 (n=86) 6.3

18.1 15.7 10.2

14.1

11.8

10.6

12.1

13.9 11.0 4.614.7%

4.7

4.8

11.8

22.9

44.7

31.2

16.7 5.4

4.4

4.4

8.8 1.7

1.5

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

Vietnam '12 (n=93)

Vietnam '11 (n=86)

9.3

4.2

12.4

16.0

6.2

9.0

21.3

18.6

20.2

12.9

8.8

10.5

11.0

8.2

10.0

8.1

6.2

6.4

18.3

30.5

23.7

6.8% 9.9 11.7

138

Vietnam

●Profile▽ Sex and age: "female 50 yrs or older" (30.5%) comprised the largest percentage and was followed by "male 50

yrs or older" (18.6%).

▽ Incidence of first visit: 83.7%.

▽ Number of trips overseas thus far: average of 14.4 times.

●Travel Outline▽ Travel expenses: average of 106,000 yen.

▽ Incidence of package tour use: 64.3%.

▽ Number of days traveled: average of 5.9 days.

▽ Accompanying travelers: "married couple travel" (26.0%) comprised the largest percentage and was followed

by "with friends (3 or more)" (14.8%).

▽ In terms of purposes of travel, "to visit famous sites and historic spots" (61.8%) comprised the largest

percentage and was followed by "to shop" (45.5%) and "to eat good food" (45.5%).

▽ Local activities included in package: "visit famous and historic places" (57.2%) comprised the largest

percentage and was followed by "city sightseeing / tour to surrounding area" (57.1%).

▽ Total expenditures at destination: average of 93,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

Vietnam '12 (n=93)

Vietnam '11 (n=86) 65.9

83.7

45.7%

34.1

16.3

54.3

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

Vietnam '12 (n=93) 14.4

Vietnam '11 (n=86) 15.9

2.3

17.5

19.7

13.4

10.7

14.3

13.5

55.5

58.9

65.81.5

4.9%

5.8

4.8

11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

Vietnam'12 (n=78) 10.6

Vietnam'11 (n=77) 12.0

Average

(tens of

1000s of

yen)

26.6 17.6

33.9

11.9

11.6

14.3

14.6

6.6

6.8 5.5

3.5

10.1

17.1%

37.3

45.0 25.1 7.3

2.3

0.8

2.2

-

Page 139: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

All

destinations/

Total '12

Vietnam

'12

(n=5076) (n=93)

Married couple travel 25.6 26.0

Family travel (with children) 13.9 9.7

Travel alone 13.1 10.1

With friends (3 or more) 12.0 14.8

With friend (alone) 11.6 12.1

Family travel (with parents) 6.7 7.2

Couple travel 4.8 5.8

Honeymoon 3.5 ―

Family travel (3 generations) 2.6 ―

Other 6.1 14.3

0 10 20 30

All destinations/Total '12 Vietnam'12

(%)

139

Vietnam

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

Vietnam'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

Vietnam

'12 78 37.1 22.9 9.7 6.5 7.0 8.7 7.1 1.1 19.1 9.3

'11 77 45.9 27.0 2.4 12.3 5.3 1.8 5.4 ― 15.0 7.9

(%)

Average

(in 10s of 1000s of yen)

Vietnam'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

Vietnam

'12 78 10.1 12.3 30.7 21.6 15.9 8.2 ― 1.1 5.6 1.9

'11 77 10.8 10.6 36.2 21.1 11.1 5.9 4.3 ― 5.6 2.1

'12 78 26.4 21.4 31.3 12.8 2.9 4.1 ― 1.1 2.4 1.1

'11 77 15.3 24.9 38.6 7.4 6.2 7.6 ― ― 2.6 1.4

'12 78 36.9 13.2 26.8 12.0 6.6 3.4 ― 1.1 2.6 1.0

'11 77 13.6 17.3 32.0 13.5 10.6 6.3 6.7 ― 2.7 2.4Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

Vietnam

'12

(n=5076) (n=93)

1 To visit famous sites and historic spots 49.6 61.8

2 To shop 46.0 45.5

2 To eat good food 50.3 45.5

4 To experience a different culture 20.9 37.6

5 To broaden my horizons/perspective 16.9 36.5

6 To relax and rest 32.5 35.6

7 To escape from the routine 25.0 32.7

8 Just to try getting to a foreign country 15.3 27.0

9 To create memories 23.2 26.4

10 Beauty treatments and massages 15.2 24.2

11 To enjoy nature 20.7 21.4

12 To see stimulation 11.4 15.9

13 In expectation of interactions and new encounters with local people 10.0 13.6

14 To stay at luxury hotels 9.8 13.3

15 To view art 14.1 11.1

16 To have a look at Japan from overseas 5.0 8.3

17 To experience places off the beaten track / adventures 4.7 7.3

18 To see Japanese friends and acquaintances who live there 7.2 6.0

19 For my parents 3.1 3.5

20 To see an event held during a particular time (carnival in Rio, etc.) 1.5 2.5

21 To improve my language ability 4.5 1.9

22 To engage in sports 7.7 1.5

22 To visit a place that is in my memories 3.3 1.5

22 To get a better grounding in hobbies and studies pursued 2.1 1.5

25 To tour locations of filming 2.2 0.6

25 To benefit my career opportunities 0.7 0.6

27 To view a sport event 1.7 ―

27 To enjoy a concert / musical performance 2.8 ―

27 To do a home-stay / study abroad 0.9 ―

27 Working holiday 0.2 ―

27 To visit a place that I live at before 1.6 ―

27 To attend a wedding ceremony 1.3 ―

27 For my children 6.3 ―

Other 5.5 1.9

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

Vietnam'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=50) (n=93) (n=93)

1 Visit famous and historic places 57.2 13.6 9.4

2 City sightseeing / Tour to surrounding area 57.1 14.2 15.8

3 Pleasure cruise 38.4 6.9 11.1

4 Famous dishes 34.2 9.6 8.9

5 Shopping tour 17.5 1.3 ―

6 Island tour 15.7 4.9 7.4

7 Viewing of theater, musicals, concert, shows, etc. 15.5 6.7 6.2

8 Dinner cruise 7.7 2.6 0.7

9 Art museums and historic museums 6.0 1.3 4.2

10 Night tour 4.8 0.6 1.9

11 Beauty treatments, spa, massage, hot springs 4.5 ― 22.9

12 Riding (horseback, rafting, etc.) 4.4 0.6 1.2

13 Ethnic cultural experiences 3.9 2.1 2.7

14 To tour locations of filming 3.4 ― ―

14 Car rental 3.4 1.2 0.7

16 Theme park ― 0.6 1.0

16 Aquariums/zoos ― ― 1.0

16 Golfing ― ― ―

16 Diving and snorkeling ― ― 0.6

16 Other marine sports ― ― 0.9

16 Skiing and snowboarding ― ― ―

16 Outdoor (fishing, climbing, etc.) ― 0.6 ―

16 Other sports ― ― ―

16 Safari jungle tour ― ― ―

16 Sports viewing ― ― ―

16 Other event viewing ― ― ―

16 Gambling ― 0.6 ―

16 Instruction ― ― ―

16 Trains ― 0.9 3.1

Other ― 2.8 ―

Nothing ― 67.7 44.1

Don't know or don't remember ― 3.3 3.2

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation25.9

Page 140: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 140

Vietnam

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 3.8 months prior to departure, "when started

considering" was given an average of 2.6 months prior to departure, and "when booked" was given an average of 1.9 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (76.3%) comprised

the largest percentage and was followed by "travel agency pamphlets" (30.0%) and "information magazines sent from travel agents and

airlines" (18.0%).

▽ In terms of means of inquiry, "web / e-mail" (50.8%) comprised the largest percentage and was followed by "by telephone" (29.4%) and

"visiting" (21.5%).

▽ In terms of means of booking, "web / e-mail" (56.6%) comprised the largest percentage and was followed by "visiting" (26.7%) and "by

telephone" (14.5%).

▽ A look at the destinations simultaneously considered by those who considered Vietnam shows that "Taiwan" (26.3%) comprised the largest

percentage, followed by "Cambodia" (25.7%). In terms of actual destinations visited, "Vietnam" (42.7%) comprised the largest percentage,

followed by "Taiwan" (10.7%).

▽ Among the responses given as the reasons for considering, "prices seems cheap" (43.5%) comprised the largest percentage, followed by

"suited my budget" (40.0%) and "it was a location I had wanted to go to from before" (32.0%). Among the responses given as the reason for

deciding, "accompanying travelers wanted to go there" (15.1%) comprised the largest percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "price is cheap for the content" (68.8%) comprised

the largest percentage and followed by "travel agency is very reliable" (30.8%) and "includes spots I want to go to" (30.7%).

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

Vietnam'12 Vietnam'11

When first thought of traveling 78 7.8 21.5 31.3 21.7 7.3 3.9 2.2 2.2 2.0 4.5 3.8 3.6

When started considering 78 1.8 9.7 35.0 26.0 15.7 4.7 1.8 3.3 2.0 3.1 2.6 2.5

When booked 78 ― 8.5 18.7 23.5 26.6 10.1 7.3 3.3 2.0 2.4 1.9 1.7

Average (months prior)0

10

20

30

40

50

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Tra

vel a

gency

pam

phle

ts

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Tra

vel a

gency

counte

rs

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

New

spap

er

ads

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

Inte

rnet

(sm

artp

hone, e

tc.)

Mobi

le s

ites

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

TV

pro

gram

s an

d com

merc

ials

Acqu

ainta

nces

at t

rave

l

agencie

s

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

Fre

e fly

ers

and

flyers

in

new

spap

ers

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Seik

yo p

amph

lets

and

counte

rs

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 31.3 10.9 18.5 14.8 9.8 4.7 11.3 4.4 1.2 2.2 2.3 1.4 0.2 3.5 1.8 1.2 0.5 1.1 3.5

Vietnam'12 78 76.3 30.0 18.0 16.7 11.0 10.4 8.4 7.4 5.8 2.8 2.6 2.5 0.8 0.7 ― ― ― ― 0.7 1.3

0

20

40

60

80

100

Vietnam'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 24.3 18.9 1.0 1.2 13.0 3.5

Vietnam'12 78 50.8 29.4 21.5 1.8 1.2 12.1 3.6

0

25

50

75

Vietnam'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 21.7 15.5 0.7 1.7 0.9 2.4

Vietnam'12 78 56.6 26.7 14.5 ― 1.9 1.8 2.8

0

25

50

75

Vietnam'12

All destinations/Total '12

(%)

Page 141: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 141

Vietnam

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† "*": No items applicable.

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering Vietnam'12Reason for deciding Vietnam'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

Vietnam'12

All

destinations/

Total '12

Vietnam'12

(n=4243) (n=78) (n=4243) (n=78)

Suited my budget 27.6 ◎ 40.0 8.8   10.2

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0   30.3 11.0   8.5

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8 ○ 15.7 2.2   2.8

I just happened to discover a good travel product 9.2   13.8 3.2   2.6

Suited my flying time or flight from the closest airport, etc. 5.5 ○ 11.3 0.8   ―

It suited the needs of accompanying travelers, such as my children 4.8   5.0 1.5   1.8

Because I wanted to earn miles 3.4   4.3 0.5   ―

It was a location I had wanted to go to from before 21.2 ◎ 32.0 10.3   10.8

Accompanying travelers wanted to go there 20.2   21.5 10.6   15.1

I was interested in a particular sightseeing spot 14.3   14.5 4.1   7.5

I had been there before and found that it was good 15.8   11.5 6.2   1.8

Was recommended by family members, acquaintances, friends 7.8   9.7 1.7   4.2

I have family members, relatives, acquaintances, friends at the destination 8.6   8.8 6.4   3.2

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1   7.8 1.3   1.0

I felt like going after seeing the website of the travel bureau 2.3   4.2 0.2   ―

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   3.0 0.2   ―

I was interested in a particular event, activity 5.4   2.2 3.0   ―

Was recommended by a travel agent 1.5   ― 0.5   ―

Prices seems cheap 19.4 ◎ 43.5 3.6 ○ 12.9

Climate seems good 18.0 ○ 23.1 3.0   ―

Food seems good 18.8   19.5 3.4   1.3

Nature seems good 17.3   18.8 3.1   2.2

Seems safe 17.8   14.7 2.0   6.1

City seems good 14.9   11.4 1.8   ―

Timing of the trip seems good (best season at that destination, etc.) 6.6   6.8 1.6   1.8

Hotel I want to stay at seems good 4.4   4.1 1.6   3.3

Hospitality seems good 6.0   2.9 0.5   ―

Hygienic 4.8   2.2 0.1   ―

Other 8.6 1.8 6.7 2.9

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40 50

Reasons for considering Vietnam'12

Reason for deciding Vietnam'12

(%)

Sample

100.0 26.3 25.7 23.3 22.7 13.3 11.7 11.6 11.5 10.8 8.7 7.2 7.2 7.1 6.2 6.0 5.7 5.5 5.0 4.4 4.4 4.4 4.4

( 184 ) ( 48 ) ( 47 ) ( 43 ) ( 42 ) ( 24 ) ( 21 ) ( 21 ) ( 21 ) ( 20 ) ( 16 ) ( 13 ) ( 13 ) ( 13 ) ( 11 ) ( 11 ) ( 11 ) ( 10 ) ( 9 ) ( 8 ) ( 8 ) ( 8 ) ( 8 )

42.7 10.7 8.5 6.7 9.1 0.5 4.0 2.6 1.4 4.8 0.9 2.6 0.4 * 0.9 2.1 0.9 1.9 0.5 ― 0.9 ― 0.3

( 78 ) ( 20 ) ( 16 ) ( 12 ) ( 17 ) ( 1 ) ( 7 ) ( 5 ) ( 3 ) ( 9 ) ( 2 ) ( 5 ) ( 1 ) * ( 2 ) ( 4 ) ( 2 ) ( 3 ) ( 1 ) ( 0 ) ( 2 ) ( 0 ) ( 1 )

184 42.4 41.7 34.0 27.9 40.5 4.2 33.3 23.8 14.3 45.0 12.5 38.5 7.7 * 18.2 36.4 18.2 30.0 11.1 ― 25.0 ― 12.5

184

Destinations simultaneously

considered by those who considered

the Vietnam

Destinations actually visited by those

who considered the Vietnam184

Phuket Guam

Philippines

(other

than

beach

resorts)

Spain

Indonesia

(other

than

beach

resorts)

Okinawa Oceania

Other

places in

Asia

Hong

Kong

/ Macau

Korea

Thai

beaches

(other

than

Phuket)

Shanghai

Thailand

(other

than Thai

beaches)

Bali

Malaysia

(other

than

beach

resorts)

IndiaVietnam Taiwan Cambodia Singapore Turkey

Indonesian

beaches

(other

than Bali)

Malaysian

beaches

Rate of actual visit to country /

area considered

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the Vietnam

Destinations actually visited by those who considered the Vietnam

(%)

Page 142: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 142

Vietnam

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important Vietnam'12

All

destinations

/Total '12

Vietnam'12

(n=2513) (n=50)

Price is cheap for the content 52.5 ◎ 68.8

Includes spots I want to go to 22.3 ○ 30.7

Can pay by credit card 16.3   17.6

There is city sightseeing 13.4   17.6

Cheap 27.6 × 17.2

Can visit many tourist spots 13.7   16.2

Content/Breakdown of the price indicated is clear 20.4 ▲ 15.2

There is a lot of free time 19.8 ▲ 14.5

Time stayed at destination is long 8.8   10.1

Discounts are available for early reservations 7.0   6.2

There is no city sightseeing 2.7   1.9

Discounts are available for children 1.7   ―

There are direct flights 16.0   20.2

It is an assuring airline 22.6 ▲ 16.6

It is a Japanese airline 6.8 ○ 14.8

Aircraft amenities (width of seats, etc.) are good 2.0   5.6

Is a flight that meets my schedule and connecting flights 7.6   5.6

Premium economy or business class or better 1.7   5.6

It is a well-known airline 9.1   4.8

Accumulate mileage with the airline used/affiliated 3.9   2.8

Departs from nearest airport 7.7   2.8

Aircraft equipment is good (new, clean) 2.1   1.1

Is a Low-Cost Carrier 1.2   ―

Is not a Low-Cost Carrier 0.6   ―

Hotel location is good 24.5   25.6

Transportation is provided to and from hotel 12.9 ○ 22.9

Hotel ambiance is nice / Grade of notoriety is high 17.5   18.2

Hotel facilities and services are complete 11.0   14.2

Hotel is designated 15.6 ▲ 7.3

Rooms suit my needs 5.3   5.6

Checkout time is late 1.3   ―

Check-in time is early 1.1   ―

Travel agency is very reliable 31.5   30.8

There are local staff who speak Japanese 12.5 ○ 17.9

Comes with guide 18.2   16.8

Travel agency is highly specialized 5.1   8.4

Travel agency is familiar 11.0   8.4

Travel agency is well known 10.6   7.8

Travel agency response is thorough 12.9 ▲ 6.2

There is a backup desk at destinations 4.8   5.6

Travel agency has good ability to arrange and do good work 8.5 ▲ 2.8

Travel agency is in a location easy to visit 4.1   2.8

All meals provided 12.3 ◎ 23.6

All breakfasts provided 11.9 ○ 20.2

Comes with famous dishes 9.2 ○ 15.7

Can make reservations right away 6.1 ○ 11.7

Can increase or decrease the number of nights 2.0   1.3

Possible to participate alone 2.7   ―

Other 1.2   2.8

Nothing in particular 3.6 3.1

Items considered important

Budg

et

and

conte

nt

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

0 20 40 60 80

Items considered important Vietnam'12(%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Page 143: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 143

Vietnam

●Degree of satisfaction▽ The overall degree of satisfaction was 79.7%. A look at each degree of satisfaction attribute shows that

"relaxation / beauty treatments and massages" (83.5%) comprised the largest percentage and was followed by

"Meals" (79.1%) and "night life" (78.2%).

▽ Opinions and action after travel: "I became more fond of that country/area" (55.6%) comprised the largest

percentage and was followed by "I recommended (would like to recommend) to others that country/area"

(53.6%). Intention to revisit/total was 75.1%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

Vietnam'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=78) 79.7

(n=77) 77.4

(n=24) 81.9

(n=75) 79.1

(n=64) 74.1

(n=41) 83.5

(n=78) 67.0

(n=78) 59.3

(n=37) 78.2

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

24.6

30.2

25.8

25.1

22.1

25.8

30.6

36.4

2.4

3.6

6.0

3.1

11.3

6.6

16.6

30.3

13.1

12.1

17.8

14.5

10.0

16.4

10.4

41.8

28.8

41.2

61.4

49.1

53.3

51.7

52.8

54.1% 25.7

8.7

19.1

17.8

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I became more

fond of that

country/area

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to go to

a different area

in that

country/area

I'd like to stay

longer in that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I'd like to try

traveling more

deeply in the

same area

I collected

(would like to

collect)

information

about that

country/area

I'd like to try

more luxurious

travel in that

country/area

I made (would

like to make)

an album or

movies on a

PC or the web

I made (would

like to make)

an album with

printed out

images

I wrote (would

like to write)

on a blog or

SNS

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 57.0 46.5 46.7 42.5 36.7 26.0 20.9 17.2 7.2 13.6 10.9 9.4 74.0

Vietnam'12 78 55.6 53.6 48.0 38.5 26.6 21.0 20.9 14.3 11.7 11.3 4.7 11.1 75.1

0

20

40

60

Vietnam'12

All destinations/Total '12

(%)

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

Bali'12 (n=64)

Bali'11 (n=78)

80.3

69.3

40.8

19.7

30.7

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

Bali'12 (n=78) 6.6

Bali'11 (n=96) 7.3

18.1 15.7 10.2

28.8

11.8

13.2

12.9

13.9

5.4

6.2

11.0 4.614.7%

1.2

2.9

8.4

7.7

28.0

32.5

29.2

4.1

12.9

4.8

1.8

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

Bali '12 (n=78)

Bali '11 (n=96)

3.7

6.4

8.4

10.2

18.4

14.5

21.3

17.7

9.1

12.9

23.5

12.7

11.0

9.8

10.0

8.1

5.8

14.1

18.3

12.7

23.1

6.8% 9.9 11.7

144

Bali

●Profile▽ Sex and age: "female 18-29 yrs" (23.5%) comprised the largest percentage and was followed by "male 40-49

yrs" (18.4%).

▽ Incidence of first visit: 64.7%.

▽ Number of trips overseas thus far: average of 17.6 times.

●Travel Outline▽ Travel expenses: average of 165,000 yen.

▽ Incidence of package tour use: 80.3%.

▽ Number of days traveled: average of 6.6 days.

▽ Accompanying travelers: "with friends (3 or more)" (19.5%) comprised the largest percentage and was followed

by "Couple travel" (17.8%).

▽ In terms of purposes of travel, "to relax and rest" (58.0%) comprised the largest percentage and was followed

by "Beauty treatments and massages" (55.9%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (31.3%) comprised the largest

percentage and was followed by "famous dishes" (17.2%).

▽ Total expenditures at destination: average of 152,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

Bali '12 (n=78)

Bali '11 (n=96) 48.1

64.7

45.7%

51.9

35.3

54.3

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

Bali '12 (n=78) 17.6

Bali '11 (n=96) 16.4

2.0

7.2 7.3

17.5

24.1

15.5

10.7

4.7

6.7

55.5

54.7

63.3

4.9%

14.6

11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

Bali'12 (n=64) 16.5

Bali'11 (n=78) 15.6

Average

(tens of

1000s of

yen)

26.6 17.6

37.9

11.9

16.3

16.5

14.6

8.4

18.2

6.8

2.2

3.0

5.5

1.3

6.1

17.1%

18.6

26.6 36.8

4.6

3.7

Page 145: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

All

destinations/

Total '12

Bali

'12

(n=5076) (n=78)

Married couple travel 25.6 13.5

Family travel (with children) 13.9 7.9

Travel alone 13.1 2.4

With friends (3 or more) 12.0 19.5

With friend (alone) 11.6 7.9

Family travel (with parents) 6.7 7.7

Couple travel 4.8 17.8

Honeymoon 3.5 8.4

Family travel (3 generations) 2.6 3.4

Other 6.1 11.5

0 10 20 30

All destinations/Total '12 Bali'12

(%)

145

Bali

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

Bali'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

Bali

'12 64 25.1 22.0 3.8 13.0 14.9 9.1 10.6 1.5 19.1 15.2

'11 78 17.6 29.9 6.5 21.7 10.6 4.0 9.7 ― 15.0 12.6

(%)

Average

(in 10s of 1000s of yen)

Bali'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

Bali

'12 64 5.6 8.3 27.3 17.0 19.7 12.4 8.2 1.5 5.6 3.4

'11 78 7.4 5.5 23.5 18.2 16.4 24.5 4.4 ― 5.6 3.1

'12 64 14.7 13.9 33.8 13.8 11.2 9.6 1.5 1.5 2.4 1.8

'11 78 11.7 7.4 28.4 26.9 10.8 13.9 0.8 ― 2.6 2.1

'12 64 15.3 9.9 18.9 17.7 16.5 16.1 1.5 4.2 2.6 2.2

'11 78 10.3 13.3 25.0 14.8 20.3 12.1 4.2 ― 2.7 2.4Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

Bali

'12

(n=5076) (n=78)

1 To relax and rest 32.5 58.0

2 Beauty treatments and massages 15.2 55.9

3 To shop 46.0 41.1

4 To visit famous sites and historic spots 49.6 40.0

5 To eat good food 50.3 36.4

6 To escape from the routine 25.0 29.1

7 To enjoy nature 20.7 28.3

8 To create memories 23.2 25.6

9 To experience a different culture 20.9 24.1

10 To view art 14.1 20.7

11 To engage in sports 7.7 18.7

12 To stay at luxury hotels 9.8 17.0

13 In expectation of interactions and new encounters with local people 10.0 12.1

14 To broaden my horizons/perspective 16.9 8.4

15 To experience places off the beaten track / adventures 4.7 8.0

16 Just to try getting to a foreign country 15.3 7.5

17 To attend a wedding ceremony 1.3 7.1

18 To see stimulation 11.4 6.5

19 To have a look at Japan from overseas 5.0 4.7

20 To see Japanese friends and acquaintances who live there 7.2 4.3

21 To visit a place that is in my memories 3.3 2.0

22 For my parents 3.1 1.3

23 To get a better grounding in hobbies and studies pursued 2.1 1.2

24 To view a sport event 1.7 ―

24 To enjoy a concert / musical performance 2.8 ―

24 To tour locations of filming 2.2 ―

24 To do a home-stay / study abroad 0.9 ―

24 Working holiday 0.2 ―

24 To see an event held during a particular time (carnival in Rio, etc.) 1.5 ―

24 To improve my language ability 4.5 ―

24 To visit a place that I live at before 1.6 ―

24 To benefit my career opportunities 0.7 ―

24 For my children 6.3 ―

Other 5.5 6.0

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

Bali'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=52) (n=78) (n=78)

1 City sightseeing / Tour to surrounding area 31.3 29.9 17.2

2 Famous dishes 17.2 12.4 5.3

3 Visit famous and historic places 16.4 19.3 11.2

4 Beauty treatments, spa, massage, hot springs 15.9 18.9 30.6

5 Island tour 10.5 5.5 2.4

6 Shopping tour 7.4 6.1 12.1

7 Ethnic cultural experiences 5.3 2.2 3.7

8 Diving and snorkeling 3.6 4.6 2.5

9 Viewing of theater, musicals, concert, shows, etc. 2.7 4.1 14.0

10 Riding (horseback, rafting, etc.) 2.0 7.7 8.8

11 Golfing 1.8 5.7 1.2

12 Theme park 1.6 2.4 2.4

12 Dinner cruise 1.6 1.2 ―

12 Safari jungle tour 1.6 1.2 1.3

15 Pleasure cruise ― 2.0 3.5

15 Art museums and historic museums ― ― 0.8

15 Aquariums/zoos ― 3.3 6.1

15 To tour locations of filming ― ― ―

15 Other marine sports ― 7.4 8.2

15 Skiing and snowboarding ― ― ―

15 Outdoor (fishing, climbing, etc.) ― ― 1.1

15 Other sports ― ― 0.8

15 Sports viewing ― ― ―

15 Other event viewing ― 2.2 ―

15 Gambling ― ― 0.7

15 Night tour ― 0.7 ―

15 Instruction ― ― 1.1

15 Trains ― ― ―

15 Car rental ― 2.0 1.1

Other ― 3.2 1.9

Nothing 2.0 35.9 34.6

Don't know or don't remember ― 3.8 3.9

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation54.0

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 146

Bali

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 4.4 months prior to departure, "when started

considering" was given an average of 3.3 months prior to departure, and "when booked" was given an average of 2.7 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (71.6%) comprised

the largest percentage and was followed by "travel agency pamphlets" (36.5%) and "travel agency counters" (18.1%).

▽ In terms of means of inquiry, "web / e-mail" (51.7%) comprised the largest percentage and was followed by "by telephone" (32.2%) and

"visiting" (19.4%).

▽ In terms of means of booking, "web / e-mail" (49.7%) comprised the largest percentage and was followed by "visiting" (28.4%) and "by

telephone" (17.0%).

▽ A look at the destinations simultaneously considered by those who considered Bali shows that "Guam" (22.8%) comprised the largest

percentage, followed by "Phuket" (20.3%). In terms of actual destinations visited, "Bali" (33.6%) comprised the largest percentage, followed by

"Guam" (8.6%).

▽ Among the responses given as the reasons for considering, "climate seems good" (37.5%) comprised the largest percentage, followed by

"suited my budget" (33.8%) and "nature seems good" (32.8%). Among the responses given as the reason for deciding, "it was a location I had

wanted to go to from before" (14.0%) comprised the largest percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "price is cheap for the content" (59.8%) comprised

the largest percentage and followed by "hotel ambiance is nice / grade of notoriety is high" (29.8%).

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

Bali'12 Bali'11

When first thought of traveling 64 12.5 21.2 26.6 24.2 8.5 1.5 ― ― 5.5 4.5 4.4 4.4

When started considering 64 6.6 9.0 29.4 30.7 13.1 7.3 ― ― 3.9 3.1 3.3 3.4

When booked 64 5.3 9.0 19.9 24.7 24.5 10.3 0.9 ― 5.5 2.4 2.7 2.5

Average (months prior)0

10

20

30

40

50

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Tra

vel a

gency

pam

phle

ts

Tra

vel a

gency

counte

rs

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

TV

pro

gram

s an

d com

merc

ials

Seik

yo p

amph

lets

and

counte

rs

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

Acqu

ainta

nces

at t

rave

l

agencie

s

New

spap

er

ads

Inte

rnet

(sm

artp

hone, e

tc.)

Mobi

le s

ites

Fre

e fly

ers

and

flyers

in

new

spap

ers

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 31.3 14.8 18.5 11.3 9.8 10.9 3.5 2.3 0.5 2.2 1.4 4.7 4.4 1.2 1.8 0.2 1.2 1.1 3.5

Bali'12 64 71.6 36.5 18.1 15.3 10.7 7.6 5.5 4.8 4.0 4.0 3.1 2.9 2.7 1.6 1.6 ― ― ― 1.3 10.2

0

20

40

60

80

100

Bali'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 24.3 18.9 1.0 1.2 13.0 3.5

Bali'12 64 51.7 32.2 19.4 1.5 ― 14.7 7.5

0

25

50

75

Bali'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 21.7 15.5 0.7 1.7 0.9 2.4

Bali'12 64 49.7 28.4 17.0 ― ― 3.1 6.9

0

25

50

75

Bali'12

All destinations/Total '12

(%)

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 147

Bali

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† "*": No items applicable.

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering Bali'12 Reason for deciding Bali'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

Bali'12

All

destinations/

Total '12

Bali'12

(n=4243) (n=64) (n=4243) (n=64)

Suited my budget 27.6 ○ 33.8 8.8   5.5

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0 ▲ 26.4 11.0   9.4

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8   9.2 2.2   ―

I just happened to discover a good travel product 9.2   5.4 3.2   ―

Suited my flying time or flight from the closest airport, etc. 5.5   3.7 0.8   ―

Because I wanted to earn miles 3.4   3.1 0.5   1.5

It suited the needs of accompanying travelers, such as my children 4.8   0.9 1.5   ―

It was a location I had wanted to go to from before 21.2 ○ 27.0 10.3   14.0

Accompanying travelers wanted to go there 20.2   19.7 10.6   11.0

Was recommended by family members, acquaintances, friends 7.8 ○ 13.0 1.7   1.3

I had been there before and found that it was good 15.8 ▲ 10.6 6.2 ○ 11.6

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1   10.4 1.3   3.2

I was interested in a particular sightseeing spot 14.3 ▲ 7.9 4.1   3.8

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   5.0 0.2   ―

Was recommended by a travel agent 1.5   4.5 0.5   3.2

I was interested in a particular event, activity 5.4   3.1 3.0   ―

I felt like going after seeing the website of the travel bureau 2.3   2.7 0.2   ―

I have family members, relatives, acquaintances, friends at the destination 8.6 ▲ 1.5 6.4 ▲ ―

Climate seems good 18.0 ◎ 37.5 3.0   5.4

Nature seems good 17.3 ◎ 32.8 3.1 ○ 9.1

Prices seems cheap 19.4 ○ 27.8 3.6   5.8

Seems safe 17.8   16.8 2.0   1.5

Food seems good 18.8 ▲ 9.5 3.4   ―

Hotel I want to stay at seems good 4.4   9.3 1.6   1.5

Hospitality seems good 6.0   9.2 0.5   ―

City seems good 14.9 ▲ 6.8 1.8   ―

Hygienic 4.8   4.4 0.1   ―

Timing of the trip seems good (best season at that destination, etc.) 6.6   3.2 1.6   2.2

Other 8.6 13.5 6.7 10.3

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40

Reasons for considering Bali'12

Reason for deciding Bali'12

(%)

Sample

100.0 22.8 20.3 19.6 19.2 17.4 17.3 15.7 15.1 14.9 14.0 12.8 11.8 11.6 10.7 9.9 9.8 9.5 9.0 8.3

( 191 ) ( 44 ) ( 39 ) ( 38 ) ( 37 ) ( 33 ) ( 33 ) ( 30 ) ( 29 ) ( 29 ) ( 27 ) ( 24 ) ( 23 ) ( 22 ) ( 21 ) ( 19 ) ( 19 ) ( 18 ) ( 17 ) ( 16 )

33.6 8.6 3.4 6.7 1.5 5.5 3.6 3.0 3.2 3.1 3.0 5.9 2.5 3.2 2.0 0.7 1.8 4.4 * 1.4

( 64 ) ( 16 ) ( 6 ) ( 13 ) ( 3 ) ( 11 ) ( 7 ) ( 6 ) ( 6 ) ( 6 ) ( 6 ) ( 11 ) ( 5 ) ( 6 ) ( 4 ) ( 1 ) ( 3 ) ( 8 ) * ( 3 )

191 33.5 36.4 15.4 34.2 8.1 33.3 21.2 20.0 20.7 20.7 22.2 45.8 21.7 27.3 19.0 5.3 15.8 44.4 * 18.8

Hawaii

(other

than

Oahu)

Indonesia

(other

than

beach

resorts)

Okinawa Palau

Thai

beaches

(other

than

Phuket)

Indonesian

beaches

(other

than Bali)

Hong

Kong

/ Macau

Malaysian

beachesOceania

Cebu

Island

Thailand

(other

than Thai

beaches)

VietnamSaipanHawaii

(Oahu)Singapore KoreaBali Guam Phuket Taiwan

191

Destinations simultaneously

considered by those who

considered the Bali

Destinations actually visited by

those who considered the Bali191

Rate of actual visit to country /

area considered

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the Bali

Destinations actually visited by those who considered the Bali

(%)

Page 148: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 148

Bali

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important Bali'12

All

destinations

/Total '12

Bali'12

(n=2513) (n=52)

Price is cheap for the content 52.5 ○ 59.8

There is a lot of free time 19.8 ○ 25.7

Cheap 27.6 ▲ 20.2

Time stayed at destination is long 8.8 ◎ 19.9

Can visit many tourist spots 13.7   13.7

Content/Breakdown of the price indicated is clear 20.4 ▲ 13.3

Includes spots I want to go to 22.3 ▲ 13.2

Discounts are available for early reservations 7.0 ○ 12.3

Can pay by credit card 16.3 ▲ 9.4

There is city sightseeing 13.4 ▲ 4.4

Discounts are available for children 1.7   1.8

There is no city sightseeing 2.7   ―

There are direct flights 16.0   20.8

Is a flight that meets my schedule and connecting flights 7.6   12.3

It is an assuring airline 22.6 × 12.2

Departs from nearest airport 7.7   8.1

Premium economy or business class or better 1.7   5.2

It is a well-known airline 9.1 ▲ 3.8

Is a Low-Cost Carrier 1.2   2.0

Is not a Low-Cost Carrier 0.6   1.8

It is a Japanese airline 6.8 ▲ ―

Accumulate mileage with the airline used/affiliated 3.9   ―

Aircraft equipment is good (new, clean) 2.1   ―

Aircraft amenities (width of seats, etc.) are good 2.0   ―

Hotel ambiance is nice / Grade of notoriety is high 17.5 ◎ 29.8

Hotel is designated 15.6 ◎ 26.5

Hotel location is good 24.5   21.8

Hotel facilities and services are complete 11.0 ○ 19.0

Transportation is provided to and from hotel 12.9   17.1

Rooms suit my needs 5.3   6.3

Checkout time is late 1.3   3.3

Check-in time is early 1.1   ―

Travel agency is very reliable 31.5 × 14.4

There are local staff who speak Japanese 12.5   14.3

There is a backup desk at destinations 4.8   8.6

Travel agency is familiar 11.0   7.5

Travel agency response is thorough 12.9 ▲ 6.4

Travel agency is highly specialized 5.1   6.2

Travel agency is in a location easy to visit 4.1   6.1

Travel agency has good ability to arrange and do good work 8.5   5.8

Travel agency is well known 10.6 ▲ 4.7

Comes with guide 18.2 × ―

All breakfasts provided 11.9 ○ 19.6

All meals provided 12.3   11.1

Comes with famous dishes 9.2   6.7

Can make reservations right away 6.1   1.8

Can increase or decrease the number of nights 2.0   ―

Possible to participate alone 2.7   ―

Other 1.2   ―

Nothing in particular 3.6 5.8

Items considered important

Budg

et

and

conte

nt

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

0 20 40 60 80

Items considered important Bali'12(%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Page 149: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 149

Bali

●Degree of satisfaction▽ The overall degree of satisfaction was 92.7%. A look at each degree of satisfaction attribute shows that

"sightseeing / viewing" (89.6%) comprised the largest percentage and was followed by "local hospitality"

(86.1%) and "relaxation / beauty treatments and massages" (85.0%).

▽ Opinions and action after travel: "I became more fond of that country/area" (60.7%) comprised the largest

percentage and was followed by "I recommended (would like to recommend) to others that country/area"

(45.0%) and "I'd like to go to a different area in that country/area" (45.0%). Intention to revisit/total was 74.9%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

Bali'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=74) 92.7

(n=69) 89.6

(n=43) 83.2

(n=74) 83.6

(n=65) 80.2

(n=59) 85.0

(n=74) 86.1

(n=74) 72.8

(n=40) 77.5

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

22.7

16.9

34.2

23.0

18.0

22.7

31.4

26.4

0.8

-

-

2.2

3.1

1.0

3.7

18.3

11.6

10.4

16.8

14.3

16.7

10.2

9.0

10.951.1

41.4

63.4

67.1

57.2

49.3

66.3

66.9

76.6% 16.1

14.0

6.5

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I became more

fond of that

country/area

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to go to

a different area

in that

country/area

I'd like to stay

longer in that

country/area

I'd like to try

more luxurious

travel in that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I'd like to try

traveling more

deeply in the

same area

I collected

(would like to

collect)

information

about that

country/area

I wrote (would

like to write)

on a blog or

SNS

I made (would

like to make)

an album with

printed out

images

I made (would

like to make)

an album or

movies on a

PC or the web

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 57.0 46.5 46.7 42.5 17.2 36.7 26.0 20.9 10.9 13.6 7.2 9.4 74.0

Bali'12 74 60.7 45.0 45.0 39.9 28.4 26.7 20.1 16.8 14.5 13.6 10.0 7.8 74.9

0

20

40

60

80

Bali'12

All destinations/Total '12

(%)

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012

Used/Total Didn't use/Total

●Legend

All destinations/Total '12 (n=4243)

Oceania'12 (n=127)

Oceania'11 (n=128)

55.2

50.6

40.8

44.8

49.4

59.2%

3 days

or less4 days 5 days 6 days 7 days

8-

9 days

10-

14 days

15 days

or more

Average

(days)

●Legend

All destinations/Total '12 (n=5076) 7.3

Oceania'12 (n=154) 13.4

Oceania'11 (n=151) 12.2

18.1 15.7 10.2

13.2

11.8

23.8

21.7

13.9

18.3

17.1

11.0

13.3

11.6

4.6

14.3

11.7

14.7%

1.8

1.6

1.3

2.6

11.5

20.4

15.7

Male

18-29

yrs

Male

30-39

yrs

Male

40-49

yrs

Male

50 yrs

or older

Female

18-29

yrs

Female

30-39

yrs

Female

40-49

yrs

Female

50 yrs

or older

●Legend

All destinations/Total '12 (n=5076)

Oceania '12 (n=154)

Oceania '11 (n=151)

7.4

8.2

9.0

11.9

8.6

8.0

21.3

26.8

21.9

12.9

17.1

20.0

11.0

9.3

12.6

8.1

7.0

6.9

18.3

14.7

10.4

6.8% 9.9 11.7

150

Oceania

●Profile▽ Sex and age: "male 50 yrs or older" (26.8%) comprised the largest percentage and was followed by "female

18-29 yrs" (17.1%).

▽ Incidence of first visit: 50.3%.

▽ Number of trips overseas thus far: average of 12.7 times.

●Travel Outline▽ Travel expenses: average of 244,000 yen.

▽ Incidence of package tour use: 55.2%.

▽ Number of days traveled: average of 13.4 days.

▽ Accompanying travelers: "married couple travel" (25.3%) comprised the largest percentage and was followed

by "travel alone" (15.0%).

▽ In terms of purposes of travel, "to enjoy nature" (58.8%) comprised the largest percentage and was followed by

"to relax and rest" (34.8%).

▽ Local activities included in package: "city sightseeing / tour to surrounding area" (54.8%) comprised the largest

percentage and was followed by "visit famous and historic places" (26.2%).

▽ Total expenditures at destination: average of 300,000 yen.

Profile

Travel Outline

■Incidence of first visit

(Those for whom this destination was their last/Single answer)

■Number of trips abroad thus far

(Those for whom this destination was their last/Single answer)

■Travel expenses

(Those involved in the consideration of travel plans/Single answer)

■Rate of use of package tours

(Those involved in the consideration of travel plans/Single answer)

■Number of days traveled

(Those for whom this destination was their last/Single answer)

† "Used/Total" indicates the sum of "Used a tour that included just about all sightseeing,

activities, and meals," "Used a tour that included part of sightseeing, activities, and meals

but also included a certain degree of free time," and "Used a tour that basically included

free activity at destination beyond roundtrip air ticket, hotel accommodations, and local

transportation."

First visit Repeater

●Legend

All destinations/Total '12 (n=5076)

Oceania '12 (n=154)

Oceania '11 (n=151) 59.7

50.3

45.7%

40.3

49.7

54.3

† Ways of asking the questions differed between the 2012 study and 2011 study

† Travel expenses refer to:

Those who went on package tours: The total amount paid for one adult, including all

miscellaneous expenses (airport tax, local taxes, fuel surcharge, insurance, etc.)

Those who went on travel other than package tours (2012 survey): Air ticket expenses for

one adult (including various expenses) + expenses for hotels and accommodation facilities

for one adult (the total amount if answered separately)

Those who went on travel other than package tours (2011 survey): Total accommodation

expenses and transportation expenses including air fares

■Sex and age

(Those for whom this destination was their last/Single answer)

Once 2-3 times 4-6 times 7-9 times10 times or

more

Average

(times)

●Legend

All destinations/Total '12 (n=5076) 14.4

Oceania '12 (n=154) 12.7

Oceania '11 (n=151) 10.4

6.1

7.5

12.3

16.4

17.5

17.4

20.0

10.7

9.4

10.8

55.5

54.7

45.3

4.9% 11.4

49,999

yen

or less

50,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

299,999

yen

300,000-

399,999

yen

400,000

yen

or more

●Legend

All destinations/Total '12 (n=4243) 15.2

Oceania'12 (n=127) 24.4

Oceania'11 (n=128) 24.2

Average

(tens of

1000s of

yen)

26.6 17.6

15.4

11.9

16.9

20.5

14.6

23.7

24.6

6.8

16.1

15.2

5.5

14.61.5

4.0

17.1%

8.2

9.2 16.4 13.7

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 151

Oceania

■Accompanying travelers (Those for whom this destination was their last/Single answer)

■Purposes of travel

(Those for whom this destination was their last/Multiple answer)■Activities at destination

(Those for whom this destination was their last/Multiple answer)

All

destinations/

Total '12

Oceania

'12

(n=5076) (n=154)

Married couple travel 25.6 25.3

Family travel (with children) 13.9 12.0

Travel alone 13.1 15.0

With friends (3 or more) 12.0 11.4

With friend (alone) 11.6 7.4

Family travel (with parents) 6.7 6.1

Couple travel 4.8 3.2

Honeymoon 3.5 7.7

Family travel (3 generations) 2.6 3.9

Other 6.1 8.0

0 10 20 30

All destinations/Total '12 Oceania'12

(%)

■Expenditures at destination (Those involved in the consideration of travel plans/Single answer each)

(%)

Average

(in 10s of 1000s of yen)

Oceania'12

Sample

49,999

yen

or less

50,000-

79,999

yen

80,000-

99,999

yen

100,000-

149,999

yen

150,000-

199,999

yen

200,000-

249,999

yen

250,000

yen or

more

No ans.

All

destinations/

Total

Oceania

'12 127 6.3 8.8 5.5 14.6 10.5 11.1 41.9 1.3 19.1 30.0

'11 128 15.0 11.0 12.1 21.5 15.0 5.6 17.2 2.6 15.0 15.6

(%)

Average

(in 10s of 1000s of yen)

Oceania'12

Sample

4,999 yen

or less

5,000-

9,999 yen

10,000-

19,999

yen

20,000-

29,999

yen

30,000-

49,999

yen

50,000-

99,999

yen

100,000

yen or

more

No ans.

All

destinations/

Total

Oceania

'12 127 1.4 5.7 17.6 18.5 18.4 21.2 15.3 2.0 5.6 4.9

'11 128 5.2 3.6 20.9 23.8 19.3 17.8 6.8 2.6 5.6 4.0

'12 127 4.1 8.5 13.9 20.0 19.8 21.8 9.8 2.0 2.4 4.1

'11 128 9.1 5.8 14.7 20.3 22.8 18.5 6.3 2.6 2.6 3.4

'12 127 13.7 1.9 8.6 14.2 17.6 21.2 21.6 1.3 2.6 5.5

'11 128 11.9 3.8 12.9 16.9 14.8 24.7 11.5 3.4 2.7 4.3Sightseeing and activities

Total amount

Shopping

Meals

(%)

All

destinations

/Total '12

Oceania

'12

(n=5076) (n=154)

1 To enjoy nature 20.7 58.8

2 To relax and rest 32.5 34.8

3 To eat good food 50.3 31.7

4 To visit famous sites and historic spots 49.6 31.4

5 To create memories 23.2 27.4

6 To shop 46.0 25.8

7 To escape from the routine 25.0 23.1

8 To engage in sports 7.7 18.1

9 To experience a different culture 20.9 17.1

10 In expectation of interactions and new encounters with local people 10.0 16.1

11 To experience places off the beaten track / adventures 4.7 15.4

12 Just to try getting to a foreign country 15.3 14.0

13 To broaden my horizons/perspective 16.9 13.4

14 To improve my language ability 4.5 13.1

15 To see Japanese friends and acquaintances who live there 7.2 11.0

16 For my children 6.3 10.9

17 To see stimulation 11.4 8.2

18 To stay at luxury hotels 9.8 7.7

19 To have a look at Japan from overseas 5.0 7.4

20 To do a home-stay / study abroad 0.9 7.1

21 To visit a place that is in my memories 3.3 5.9

22 To view a sport event 1.7 5.2

23 To view art 14.1 4.0

24 To visit a place that I live at before 1.6 3.5

25 To tour locations of filming 2.2 2.8

25 For my parents 3.1 2.8

27 To get a better grounding in hobbies and studies pursued 2.1 2.4

28 Working holiday 0.2 2.3

29 To enjoy a concert / musical performance 2.8 1.9

30 To attend a wedding ceremony 1.3 1.8

31 To benefit my career opportunities 0.7 1.7

32 Beauty treatments and massages 15.2 0.9

33 To see an event held during a particular time (carnival in Rio, etc.) 1.5 0.4

Other 5.5 5.2

† The averages for all "Total amount," "shopping," "Meals," and

"Sightseeing and activities" items were tabulated excluding

"no answer."

† Ways of asking the questions differed between the 2012

study and 2011 study

† Reference data for the 2011 study

† "Total amount" includes expenses used locally for things

other than "shopping," "meals," and "sightseeing and activities"

† "Included in the package" items were calculated on the basis of package tour users.

(%)

Oceania'12

included in

the package

applied for in

Japan

applied for

on the spot

(n=70) (n=154) (n=154)

1 City sightseeing / Tour to surrounding area 54.8 18.0 11.9

2 Visit famous and historic places 26.2 7.3 9.1

3 Pleasure cruise 22.3 9.9 12.4

4 Island tour 22.2 7.9 10.2

5 Famous dishes 19.8 2.3 4.2

6 Outdoor (fishing, climbing, etc.) 9.4 8.2 1.1

7 Aquariums/zoos 9.0 5.4 9.2

8 Diving and snorkeling 8.6 8.0 5.9

9 Shopping tour 8.1 3.3 2.1

10 Theme park 7.0 1.2 4.2

11 Trains 6.3 1.3 4.7

12 Ethnic cultural experiences 4.9 0.9 0.9

13 Dinner cruise 4.5 2.9 0.6

14 Art museums and historic museums 3.8 1.1 7.6

15 Safari jungle tour 2.6 1.1 0.7

16 Viewing of theater, musicals, concert, shows, etc. 2.4 1.1 1.6

16 Night tour 2.4 2.0 6.1

18 Car rental 2.3 7.9 6.0

19 Other sports 1.4 2.4 2.2

20 To tour locations of filming ― ― 0.7

20 Beauty treatments, spa, massage, hot springs ― 1.4 2.1

20 Golfing ― 2.4 3.8

20 Other marine sports ― 2.7 3.0

20 Skiing and snowboarding ― 0.5 1.1

20 Riding (horseback, rafting, etc.) ― 6.3 8.1

20 Sports viewing ― 1.1 2.3

20 Other event viewing ― ― ―

20 Gambling ― ― 1.6

20 Instruction ― ― ―

Other 2.4 3.3 3.3

Nothing 1.4 41.8 37.6

Don't know or don't remember 2.0 2.5 4.1

Free activity at destination beyond roundtrip air ticket,

hotel accommodations, and local transportation28.9

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 152

Oceania

●Actions Taken in the Consideration Process▽ In terms of the timing of consideration, "when first thought of traveling" was given an average of 5.7 months prior to departure, "when started

considering" was given an average of 3.6 months prior to departure, and "when booked" was given an average of 2.4 months prior to

departure.

▽ A look at the sources of information used in making comparisons for the sake of consideration shows that "Internet (PC)" (79.4%) comprised

the largest percentage and was followed by "travel agency pamphlets" (38.4%) and "guidebooks ( 'Chikyuu no arukikata,' etc.)" (22.6%).

▽ In terms of means of inquiry, "web / e-mail" (59.1%) comprised the largest percentage and was followed by "by telephone" (24.5%) and

"visiting" (22.5%).

▽ In terms of means of booking, "web / e-mail" (61.3%) comprised the largest percentage and was followed by "visiting"(20.2%) and "by

telephone" (17.9%).

▽ A look at the destinations simultaneously considered by those who considered Oceania shows that "Hawaii (Oahu)" (21.0%) comprised the

largest percentage, followed by "Guam" (17.3%). In terms of actual destinations visited, "Oceania" (41.6%) comprised the largest percentage,

followed by "Hawaii (Oahu)" (9.2%).

▽ Among the responses given as the reasons for considering, "nature seems good" (35.1%) comprised the largest percentage, followed by

"climate seems good" (29.5%) and "Seems safe" (26.6%). Among the responses given as the reason for deciding, "nature seems good"

(11.7%) comprised the largest percentage.

▽ A look at key factors and points considered important when deciding on a tour shows that "price is cheap for the content" (48.6%) comprised

the largest percentage and followed by "includes spots I want to go to" (37.8%).

Actions Taken in the Consideration Process

■Timing of consideration (Those involved in the consideration of travel plans/Single answer each)

■Sources of information for making comparisons to consider (Those involved in the consideration of travel plans/Multiple answer)

Sample

7 or more

months prior

to departure

5-6 months

prior to

departure

3-4 months

prior to

departure

2 months

prior to

departure

1 month

prior to

departure

Within 3

weeks prior to

departure

Within 2

weeks prior to

departure

Within 1

week prior to

departure

Don't

know/Don't

remember

All

destinations/

Total '12

Oceania'12 Oceania'11

When first thought of traveling 127 22.1 17.8 30.9 10.2 9.8 ― 0.5 1.2 7.6 4.5 5.7 5.6

When started considering 127 10.6 15.6 26.3 20.1 16.3 3.3 0.5 1.2 6.1 3.1 3.6 3.6

When booked 127 3.9 5.9 27.9 16.9 29.0 7.3 1.7 1.2 6.1 2.4 2.4 2.6

Average (months prior)0

10

20

30

40

50

When first thought of traveling

When started considering

When booked

(%)

Sample

Inte

rnet

(PC

)

Tra

vel a

gency

pam

phle

ts

Guid

ebo

oks

("C

hik

yuu n

o

aruki

kata

," e

tc.)

Tra

vel a

gency

counte

rs

Feedb

ack

and

intr

odu

ctions

(word

-of-

mouth

) of fr

iends

,

acqu

ainta

nces,

fam

ily m

em

bers

Info

rmat

ion m

agaz

ines

sent

from

trav

el a

gents

and

airlin

es

Guid

ebo

ok-

styl

e m

agaz

ines

such a

s "R

uru

bu H

awai

i," e

tc.

Ove

rseas

tra

vel m

agaz

ines

oth

er

than

guid

ebo

ok-

styl

e

mag

azin

es

TV

pro

gram

s an

d com

merc

ials

Inte

rnet

(sm

artp

hone, e

tc.)

New

spap

er

ads

Mobi

le s

ites

Art

icle

s an

d ad

s in

genera

l-

inte

rest

mag

azin

es

Direct

mai

l and

mem

bers

mag

azin

es

from

cre

dit

car

d

com

panie

s

Fre

e fly

ers

and

flyers

in

new

spap

ers

Seik

yo p

amph

lets

and

counte

rs

Tra

nsp

ort

atio

n a

ds o

n t

rain

s an

d

at s

tations

Acqu

ainta

nces

at t

rave

l

agencie

s

Oth

er

I do

n't r

eal

ly g

ather

info

rmat

ion

All destinations/Total '12 4243 80.3 31.3 18.5 14.8 9.8 10.9 11.3 3.5 2.3 4.4 4.7 1.2 2.2 1.2 1.8 0.5 0.2 1.4 1.1 3.5

Oceania'12 127 79.4 38.4 22.6 16.2 12.0 11.0 8.3 5.9 5.4 4.7 4.2 2.8 2.7 1.8 1.6 0.9 0.4 0.4 2.7 7.0

0

20

40

60

80

100

Oceania'12

All destinations/Total '12

(%)

■Means of inquiry

(Those involved in the consideration of travel plans/Multiple answer)

■Means of booking

(Those involved in the consideration of travel plans/Multiple answer)

† "web/e-mail" combines "by Internet or

e-mail (PC)," "by Internet or text

(smartphone)," and "by Internet or text

(mobile phone)."

Sample

Web/

e-mail †

By

telephoneVisiting By fax Other

Haven't

really

inquired

Don't

know/

Don't

remember

All destinations/Total '12 4243 56.9 24.3 18.9 1.0 1.2 13.0 3.5

Oceania'12 127 59.1 24.5 22.5 ― 0.7 10.1 3.1

0

25

50

75

Oceania'12

All destinations/Total '12

(%)

Sample

Web/

e-mail †Visiting

By

telephoneBy fax Other

Have not

made

reservations

Don't

know/

Don't

remember

All destinations/Total '12 4243 64.3 21.7 15.5 0.7 1.7 0.9 2.4

Oceania'12 127 61.3 20.2 17.9 ― 5.0 1.4 3.1

0

25

50

75

Oceania'12

All destinations/Total '12

(%)

Page 153: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 153

Oceania

Of the 306 respondents who considered Oceania

・those who actually visited Australia / those who considered Australia = 97 / 250

・those who actually visited New Zealand / those who considered New Zealand = 26 / 104

・those who actually visited other Oceania / those who considered other Oceania = 5 / 23

† Number of people in parentheses.

† "Destinations actually visited" were counted with multiple answers about the last country / area visited in 2011.

† Of those who considered Oceania (Australia, New Zealand, other Oceania) as destinations, those who actually visited either area were counted in "Destinations actually visited."

† "Rate of actual visit to country / area considered" was calculated by dividing by the number of actual visitors by those who considered.

† Those higher than the rate of visit to the area are shaded.

† Areas considered by less than 30 samples are not shaded.

† "*": No items applicable.

■The top 20 destinations simultaneously considered as possible destinations

by those who considered the area and the destinations actually visited

(Those who considered the destination as a possibility/Multiple answer)

■Reason for having considered the area as a destination / Reason for deciding on the area

(Those involved in the consideration of travel plans /

"Reasons for considering" were multiple answers, "Reason for deciding" was single answer)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Reasons for considering Oceania'12Reason for deciding Oceania'12

Reasons for considering Reason for decidingAll

destinations/

Total '12

Oceania'12

All

destinations/

Total '12

Oceania'12

(n=4243) (n=127) (n=4243) (n=127)

Suited my date of departure, date of return, day of the week, travel period, etc. 32.0 × 18.7 11.0 ▲ 6.0

Suited my budget 27.6 × 11.9 8.8   4.8

I just happened to discover a good travel product 9.2   7.7 3.2   1.4

Suited my booking needs such as available seat on plane, available room at hotel, etc. 6.8   5.2 2.2   0.6

It suited the needs of accompanying travelers, such as my children 4.8   4.9 1.5   0.8

Because I wanted to earn miles 3.4   1.2 0.5   ―

Suited my flying time or flight from the closest airport, etc. 5.5   1.1 0.8   ―

It was a location I had wanted to go to from before 21.2   18.4 10.3   9.2

I was interested in a particular sightseeing spot 14.3   18.0 4.1   1.7

I have family members, relatives, acquaintances, friends at the destination 8.6 ○ 16.2 6.4   9.3

Accompanying travelers wanted to go there 20.2 ▲ 15.1 10.6   6.8

I had been there before and found that it was good 15.8   13.7 6.2   6.0

Was recommended by family members, acquaintances, friends 7.8   10.7 1.7   1.1

I felt like going after seeing it on TV, in a magazine, on the web, etc. 8.1   10.5 1.3   2.5

I was interested in a particular event, activity 5.4 ○ 10.5 3.0   7.4

I felt like going after seeing it in a blog, hearing about it through word-of-mouth communication, etc. 2.4   5.1 0.2   ―

I felt like going after seeing the website of the travel bureau 2.3   2.3 0.2   ―

Was recommended by a travel agent 1.5   1.9 0.5   ―

Nature seems good 17.3 ◎ 35.1 3.1 ○ 11.7

Climate seems good 18.0 ◎ 29.5 3.0   6.7

Seems safe 17.8 ○ 26.6 2.0 ○ 8.7

City seems good 14.9   16.2 1.8   1.3

Timing of the trip seems good (best season at that destination, etc.) 6.6 ○ 13.5 1.6   3.0

Hygienic 4.8 ○ 9.9 0.1   ―

Food seems good 18.8 × 8.5 3.4   2.5

Hospitality seems good 6.0   6.3 0.5   0.7

Prices seems cheap 19.4 × 3.6 3.6   ―

Hotel I want to stay at seems good 4.4   1.9 1.6   ―

Other 8.6 8.6 6.7 7.6

Recom

menda

tion b

y se

lf / o

thers

Char

acte

rist

ics

of th

e

dest

inat

ion

Budg

et

/ C

ondi

tions

0 10 20 30 40

Reasons for considering Oceania'12

Reason for deciding Oceania'12

(%)

Sample

100.0 21.0 17.3 12.9 12.1 11.8 11.4 9.7 9.7 9.5 9.1 8.7 8.1 7.8 7.3 7.0 6.9 6.9 6.7 6.0

( 306 ) ( 64 ) ( 53 ) ( 39 ) ( 37 ) ( 36 ) ( 35 ) ( 30 ) ( 30 ) ( 29 ) ( 28 ) ( 27 ) ( 25 ) ( 24 ) ( 22 ) ( 21 ) ( 21 ) ( 21 ) ( 20 ) ( 18 )

41.6 9.2 5.2 2.8 5.8 2.7 1.8 2.1 2.6 1.0 1.8 2.9 0.2 2.3 * 2.2 1.0 4.3 * 0.8

( 127 ) ( 28 ) ( 16 ) ( 8 ) ( 18 ) ( 8 ) ( 5 ) ( 6 ) ( 8 ) ( 3 ) ( 6 ) ( 9 ) ( 1 ) ( 7 ) * ( 7 ) ( 3 ) ( 13 ) * ( 3 )

306 41.5 43.8 30.2 20.5 48.6 22.2 14.3 20.0 26.7 10.3 21.4 33.3 4.0 29.2 * 33.3 14.3 61.9 * 16.7Rate of actual visit to country /

area considered

OceaniaHawaii

(Oahu)Guam

Hawaii

(other

than

Oahu)

Italy France UK Spain Singapore BaliCanada

/ AlaskaTaiwan Saipan Germany Hokkaido

USA

WestTurkey Korea Okinawa

Other

nations in

west

Europe

306

Destinations simultaneously

considered by those who

considered the Oceania

Destinations actually visited by

those who considered the

Oceania

306

0

20

40

60

80

100

Destinations simultaneously considered by those who considered the Oceania

Destinations actually visited by those who considered the Oceania

(%)

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Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 154

Oceania

■Points considered important factors in selecting a tour (Package tour users/Multiple answer)

Items considered important Oceania'12

All

destinations

/Total '12

Oceania'12

(n=2513) (n=70)

Price is cheap for the content 52.5   48.6

Includes spots I want to go to 22.3 ◎ 37.8

Can pay by credit card 16.3 ○ 22.0

Cheap 27.6 ▲ 21.8

Content/Breakdown of the price indicated is clear 20.4   19.6

There is a lot of free time 19.8   17.4

Can visit many tourist spots 13.7   13.4

There is city sightseeing 13.4   13.1

Time stayed at destination is long 8.8   8.1

Discounts are available for early reservations 7.0   7.2

Discounts are available for children 1.7   2.5

There is no city sightseeing 2.7   1.2

There are direct flights 16.0   19.1

It is an assuring airline 22.6 ▲ 14.1

Is a flight that meets my schedule and connecting flights 7.6   9.6

It is a well-known airline 9.1   6.0

Accumulate mileage with the airline used/affiliated 3.9   3.3

It is a Japanese airline 6.8   3.2

Aircraft amenities (width of seats, etc.) are good 2.0   3.2

Aircraft equipment is good (new, clean) 2.1   2.6

Is a Low-Cost Carrier 1.2   2.4

Premium economy or business class or better 1.7   2.4

Departs from nearest airport 7.7 ▲ 1.4

Is not a Low-Cost Carrier 0.6   0.9

Hotel location is good 24.5   25.3

Transportation is provided to and from hotel 12.9   11.6

Hotel facilities and services are complete 11.0   10.4

Hotel ambiance is nice / Grade of notoriety is high 17.5 ▲ 10.0

Rooms suit my needs 5.3   6.0

Hotel is designated 15.6 × 5.5

Checkout time is late 1.3   2.3

Check-in time is early 1.1   2.0

Travel agency is very reliable 31.5   27.0

There are local staff who speak Japanese 12.5 ◎ 24.0

Travel agency response is thorough 12.9   17.1

Comes with guide 18.2   14.6

Travel agency is familiar 11.0   10.5

Travel agency is well known 10.6   9.8

Travel agency has good ability to arrange and do good work 8.5   8.0

There is a backup desk at destinations 4.8   8.0

Travel agency is in a location easy to visit 4.1   3.5

Travel agency is highly specialized 5.1   3.4

All breakfasts provided 11.9   15.7

All meals provided 12.3   15.7

Comes with famous dishes 9.2   7.3

Can make reservations right away 6.1   2.6

Can increase or decrease the number of nights 2.0   1.2

Possible to participate alone 2.7   1.2

Other 1.2   ―

Nothing in particular 3.6 4.3

Airlin

e a

nd

airp

ort

Accom

moda

tions

Tra

vel a

gency

Oth

er

Budg

et

and

conte

nt

Items considered important

0 20 40 60

Items considered important Oceania'12 (%)

† Difference from the total value

Compared to the total value

◎: 10 points or more higher ○: 5-10 points higher

▲: 5-10 points lower ×: 10 points or more lower

Page 155: PowerPoint プレゼンテーション...2012/07/11  · Report: Analysis by Each Destination AB-ROAD Overseas Travel Survey 2012 (%) Average (in 10s of 1000s of yen) All destinations/Total

Report: Analysis by Each Destination

AB-ROAD Overseas Travel Survey 2012 155

Oceania

●Degree of satisfaction▽ The overall degree of satisfaction was 94.1%. A look at each degree of satisfaction attribute shows that

"sightseeing / viewing" (95.9%) comprised the largest percentage and was followed by "safety / hygiene"

(94.3%) and "night life" (90.2%).

▽ Opinions and action after travel: "I became more fond of that country/area" (65.6%) comprised the largest

percentage and was followed by "I'd like to go to a different area in that country/area" (60.4%). Intention to

revisit/total was 82.4%.

■Degree of satisfaction (Those for whom this destination was the first among their final destinations/Single answer each)

Oceania'12

I went with expectation

and found those

expectations met

I went without

expectations but found it

was good upon going

I went without

expectations and found

that it wasn't good

I went with expectations

but ended up disappointed

was good /

Total

●Legend

(n=154) 94.1

(n=147) 95.9

(n=101) 90.0

(n=152) 81.2

(n=141) 78.6

(n=46) 89.4

(n=154) 88.9

(n=154) 94.3

(n=87) 90.2

Overall

(travel in general in that country / area)

Sightseeing / Viewing

Sports / Hands-on Activities

Meals

Night life

Shopping

Relaxation / Beauty Treatments and

Massages

Local Hospitality

Safety / Hygiene

14.5

19.2

23.1

23.1

26.3

29.8

18.6

25.6

0.4

-

-

8.6

7.9

-

5.2

3.1

10.0

10.3

13.5

10.6

5.9

6.864.5

75.7

59.1

63.1

55.5

58.1

70.8

81.4

81.6% 12.5

2.7 3.0

4.1

5.5

† "Was good / Total" represents the sum of "I went with expectations and found those expectations met" and "I went without expectations but found it

was good upon going."

(For "sightseeing / viewing," "sports / hands-on activities," "Meals," "shopping," "relaxation / beauty treatments and massages," and "night life,"

tabulations were done excluding those who did not engage in these matters.)

† For those who visited multiple countries / areas on their last trip in 2011, questioning about degree of satisfaction was limited to the country / area

that was the first destination.

† Items for which there were under 30 samples are included as reference data.

† "Intention to re-visit/total" refers to the total for "I'd like to stay longer in that country/area," "I'd like to try more luxurious travel in that country/area,"

"I'd like to try going to that country/area in a different season/period," "I'd like to go to a different area in that country/area," and "I'd like to try

traveling more deeply in the same area"

† Those who visited multiple countries/areas on the last trip in 2011 were asked for their opinions and actions after travel only in reference to the first

country/area visited

■Opinions and Action after Travel (Those for whom this destination was the first among their final destinations/Multiple answer)

Sample

I became more

fond of that

country/area

I'd like to go to

a different area

in that

country/area

I'd like to stay

longer in that

country/area

I

recommended

(would like to

recommend)

to others that

country/area

I'd like to try

going to that

country/area

in a different

season/period

I'd like to try

traveling more

deeply in the

same area

I'd like to try

more luxurious

travel in that

country/area

I made (would

like to make)

an album with

printed out

images

I collected

(would like to

collect)

information

about that

country/area

I wrote (would

like to write)

on a blog or

SNS

I made (would

like to make)

an album or

movies on a

PC or the web

None of the

above

Intention to

revisit/total

All destinations/Total '12 5076 57.0 46.7 42.5 46.5 36.7 26.0 17.2 13.6 20.9 10.9 7.2 9.4 74.0

Oceania'12 154 65.6 60.4 50.3 50.1 41.9 19.9 17.1 15.0 14.0 12.5 6.6 5.9 82.4

0

20

40

60

80

Oceania'12

All destinations/Total '12

(%)

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Issue : JULY 2012

AB-ROAD Research Center, RECRUIT CO.,LTD.

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