PERSONALIZATION IN SENSOR-RICH ENVIRONMENTS

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Martha G Russell Senior Research Scholar, HSTAR Execu8ve Director, mediaX at Stanford University November 2015 Global Sensors Summit Personaliza8on in SensorRich Environments

Transcript of PERSONALIZATION IN SENSOR-RICH ENVIRONMENTS

Martha  G  Russell  Senior  Research  Scholar,  HSTAR    

Execu8ve  Director,    mediaX  at  Stanford  University  

November  2015    

Global  Sensors  Summit  

Personaliza8on  in  Sensor-­‐Rich  Environments  

In  a  period  of  Exponen8al  Change,  Empowerment  will  accelerate  Abundance  

•  Exponen8al  Growth  means  our  EARTH  will  have  over  9  Billion  inhabitants  by  2050  

•  New  algorithms  driving  value  exchanges  •  I  will  describe  

– Considera8ons  for  personaliza8on  in  sensor-­‐rich  environments  

– Request  and  invita8on  •  The  algorithm  for  abundance  is  empowerment  

We  Have  Survived  Previous  

Transforma8ons          

2  –  4  –  8  –  16  -­‐  ?  Zero  

Prin8ng  

. . . to this. From this . . .

Personal  wireless  data  systems  

 Compu8ng  Infrastructure  hTp://www.vaqueronet.com/coloca8ng.php  

hTp://www.alpheuscommunica8ons.com  

Service Operations

hTp://mashable.com/2009/04/30/facebook-­‐friends-­‐page/  

USERS & Social Networks

Technology Infrastructure and Support

Sensors,  data,  algorithms,  compu8ng  pla[orm,  content,  human  behavior,  value    

   prac8ces    ♦    engagements        

         value  exchange  

       consent  

Natasa  Milic-­‐Frayling,  “Real-­‐Time  Ad-­‐bidding,”    Workshop  on  Meaningful  Consent  in  the  Digital  Economy  2015,  Southampton.      

   prac8ces    ♦    engagements        

         value  exchange  

       consent  

TECHNOLOGY  MEDIATED  

Natasa  Milic-­‐Frayling,  “Real-­‐Time  Ad-­‐bidding,”    Workshop  on  Meaningful  Consent  in  the  Digital  Economy  2015,  Southampton.      

Prac8ce:  Coupons  

Natasa  Milic-­‐Frayling,  “Real-­‐Time  Ad-­‐bidding,”    Workshop  on  Meaningful  Consent  in  the  Digital  Economy  2015,  Southampton.      

The  Coupon  Ecosystem  

CONSUMER  

MANUFACTURER’S  CLEARINGHOUSE  

RETAIL  CLEARINGHOUSE  

RETAILER  MANUFACTURER  

                     COUPON          DATA          PAYMENT  

Source:  CoupnInfoNow.com  .  

The  Coupon  Ecosystem  

CONSUMER  

MANUFACTURER’S  CLEARINGHOUSE  

RETAIL  CLEARINGHOUSE  

RETAILER  MANUFACTURER  

                     COUPON          DATA          PAYMENT  

CMS:  hTp://www.cms.inmar.com/processinginfo.html;  Pro  Logic  have  process  descrip8on:  hTp://www.prologicredemp8on.com/process.html      

Over  2000  manufacturers  issue  300  B  coupons  annually  (e.g.,  P&G,  Hormel,  Miller)  

3B  coupons  redeemed  at  250,000  retail  outlets  annually  (e.g.,  Safeway,  CVS)  

3B  coupons  processed  at  dozens  of  clearinghouses  

2008  Coupon  Revenue  Es8mates  

CMS:  hTp://www.cms.inmar.com/processinginfo.html;  Pro  Logic  have  process  descrip8on:  hTp://www.prologicredemp8on.com/process.html  

317  B  coupons  issued  at  $1.44  avg.    $456  B  in  coupon  value  

2.6  B  coupons    redeemed  at  $1.09  $2.8B  coupon  value  

$.08/coupon  handling  =  $208M  

manufacturer  

retailer  

Clearinghouse  revenue  (manufacturer  and  retailer)  

Revenue  es8mates:    $135M*  

 

media  (crea8ve,  prin8ng  and  distribu8on)  

$1-­‐$2B  (es8mate)  FSI  spending  (90%  of  coupon  dist.)  =  $1B  

Online  adver8sing  prac8ces  

Online  adver8sing  

Sponsored  search  (text,  cost-­‐per-­‐click)  

Display  ads  (desktop,  mobile,  social,  etc.)  

Contextual  ads  (focus  on  relevance  matching)  

Guaranteed  delivery  (offline  contracts)  

Real-­‐>me  bidding  

Technology  enablement:    computa8onal  adver8sing  

Sponsored  search  

Sponsored  search  

Display  ads  –  on  Web  site  pages  

Courtesy  of  Financial  Times  

Mobile  ads    

Courtesy  of  Financial  Times  

Social  ads  

www.facebook.com  

how  does  this  happen?                            via  technology  

network  provider,  tool  provider,  service  provider,    

services’  service  provider,  …  ,  client  apps  

   [  long  value  chain  ]  

Third  par8es  FIRST  PARTY:  New  York  Times    

THIRD  PARTIES:  providers  of  content,  ads,  analy8cs  

Cookie  Visualizer  for  Firefox  

Cookie  Visualizer  for  Firefox  

Cookie  Visualizer  for  Firefox  

Cookie  Visualizer  for  Firefox  

Green–web  sites  visi8ng  by  a  user    Red–tracking  companies  and  ad  servers  Purple–site  monitoring  and  analy8cs  

Visualiza8on  of  the  tracking  network  

Natasa  Milic-­‐Frayling,  “Real-­‐Time  Ad-­‐bidding,”    Workshop  on  Meaningful  Consent  in  the  Digital  Economy  2015,  Southampton.      

Green–web  sites  visi8ng  by  a  user    Red–tracking  companies  and  ad  servers  Purple–site  monitoring  and  analy8cs  

www.forbes.com  

Natasa  Milic-­‐Frayling,  “Real-­‐Time  Ad-­‐bidding,”    Workshop  on  Meaningful  Consent  in  the  Digital  Economy  2015,  Southampton.      

Green–web  sites  visi8ng  by  a  user    Red–tracking  companies  and  ad  servers  Purple–site  monitoring  and  analy8cs  

www.doubleclick.com  

Natasa  Milic-­‐Frayling,  “Real-­‐Time  Ad-­‐bidding,”    Workshop  on  Meaningful  Consent  in  the  Digital  Economy  2015,  Southampton.      

Ecosystem  

Natasa  Milic-­‐Frayling,  “Real-­‐Time  Ad-­‐bidding,”    Workshop  on  Meaningful  Consent  in  the  Digital  Economy  2015,  Southampton.      

Natasa  Milic-­‐Frayling,  “Real-­‐Time  Ad-­‐bidding,”    Workshop  on  Meaningful  Consent  in  the  Digital  Economy  2015,  Southampton.      

Business  Ecosystem  

Natasa  Milic-­‐Frayling,  “Real-­‐Time  Ad-­‐bidding,”    Workshop  on  Meaningful  Consent  in  the  Digital  Economy  2015,  Southampton.      

Business  Ecosystem  WEB  SITE    

THIRD  PARTY  ONLY  

TRACKER/AD  EXCHANGE  

DUAL  ROLE  

Natasa  Milic-­‐Frayling,  “Real-­‐Time  Ad-­‐bidding,”    Workshop  on  Meaningful  Consent  in  the  Digital  Economy  2015,  Southampton.      

Pla[orm  Economies/API  Ecosystems  

Across  the  spectrum    of  sensor-­‐rich  environments  in  

learning,  commerce  and  entertainment  

Apps  and    systems  learn  about  their  users  and  promote  emo8onal  bonds  

Digi8zing  the  Human  

Experience  

Context  drives  meaning  of  data  

Inten8on  drives  the  value  

CSLI

Eng

EE Psy

Ed

SSP

SCIL

SCAnS

PBLL

GSB

Ling CHIMe

Art

Discovery Collaborations Span Stanford Labs

School of Education; Education and Learning Sciences

Digital Art Center

Graduate School Of Business

Communication Between Humans and Interactive Media

Stanford Center for Innovations in Learning

Project Based Learning Laboratory

Symbolic Systems Program

Engineering & Product

Design

Center for the Study Of Language & Information

Stanford Center for Anatomical Imaging

Computer Science

Psychology

Linguistics

Phil

Philosophy

Law Center for Legal Informatics

LIFE Learning in Informal and Formal Environments

CS

Electrical Engineering

SHL Stanford Humanities Lab

VHIL Virtual Human Interaction Lab

PBLL Work Technology & Organization

CIBR Interdiscipinary Brain Research Center

Des Stanford Joint Program in Design d.school

at S T A N F O R D U N I V E R S I T Y

Memberships  for  Discovery  Collabora8ons  

Smart Spaces Connected Productivity Platforms Interpersonal Presence Environments Augmented Personal Intelligence and Wellness

Smart  Spaces  

Health Care

Image Recognition

Elder Care

Software

Quantified Self

Internet

Apps

Venture Capital

Biometrics

Ticketing

NFC

Governments

Homeland Security

Public Safety

Mobile

SaaS

Clean Technology

Digital MediaVideo

CRM

Big Data

Pets

Technology

Social Media

Crowdfunding

Consumer Electronics

Wearables

Bluetooth Smart

TelecommunicationsInternet Infrastructure

Small and Medium Businesses Retail

Health Care Information Technology

Enterprise SoftwareHardware

SensorsInternet of Things

Environmental Innovation

Sports

Fitness

Personal Health

Social Media Marketing

Music

Mobile Payments

ICT

Energy Efficiency

Analytics

Retail Technology

Mobile Commerce

Cloud Data Services

Bitcoin

Industrial Automation

Automotive

New Product Development

Food and Beverages

RFID

Vending and Concessions

Mobile Advertising

Location Based Services

Internet TV

Aerospace

Smart Building

Motors

Construction

Agriculture

Indoor Positioning

OutdoorsEntertainment Industry

Gamification

Serious GamesTracking

Defense

Mobile Health

Brand Marketing

QR Codes

Kids

Social Media Platforms

PaaS

Sales and Marketing

Development Platforms

Social Games

Families

Predictive Analytics

Navigation

Sporting Goods

Tennis

Ibeacon

Mobile Security

Internet Service Providers

Adventure Travel

Smart Grid

Communications Hardware

Energy Management

Health and Wellness

mHealth

Electronics

Digital Entertainment

Semiconductors

Manufacturing

Restaurants

Consulting

E-Commerce

Android

Robotics

Cloud Computing

Tablets

Hardware + Software Social Commerce

Content

3D

Parenting

Network Security

B2B

Music Services

Artificial Intelligence

Pervasive Computing

Diagnostics

Industrial

Data Center Infrastructure

Content Delivery

Medical Devices

Mobile Emergency&Health

Hospitality

Advertising Platforms

Public Transportation

Supply Chain Management

Embedded Hardware and Software

Home Automation

Infrastructure

Transportation

Spain

Finance Technology

Advertising

Mobile Enterprise

Mobility

Musical Instruments

Pharmaceuticals

Logistics

Shipping

SMS

Veterinary

Developer APIs

Clean Energy

Messaging

Application Platforms

Gift Card

Browser Extensions

Audio

New Technologies

CollectiblesSecurity

Storage

Information Technology

Web Development

Web Hosting

Productivity Software

Ambient

Wind

Unifed Communications

Enterprise Security

iPad

iOS

Customer Service

Cable

Public Relations

iPhone

Maps

Real Time

Hospitals

Networking

Cloud Management

Social Network Media

Services

Service Providers

Synchronization

Mobile Infrastructure

Television

Mobile Devices

Crowdsourcing

App Marketing

File Sharing

Gps

App Stores

Education

Business Services

GadgetEnergy

Mobile Games

Mobile Video

DIY

Big Data Analytics

VoIP

Wine And Spirits

Nightclubs

Human Computer Interaction

Chat

Augmented Reality

Video Streaming

Mobile Shopping

High Tech

Bridging Online and Offline

Entertainment

Oil and Gas

Events

Deals

Platforms

Deep Information Technology

Marketplaces

Proximity Internet

Identity Management

Recycling

Computer Networks

Nonprofits

Wireless Sensor Networks

Bluetooth

Digital Health

Connected Devices

Smart Home

Computer VisionSemiconductor Manufacturing Equipment

Mobile Application

Sports Equipment

Enterprise Resource Planning

Finance

Banking

P2P Money Transfer

Financial Technology

Innovation Engineering

UHB LEDs Procurement

Intelligent Systems

Baby Safety

Streetwear

Action Sports

Physical Therapists

Ad Targeting

Travel

Business Travelers

Water

IT Management

3D Printing

Virtualization

TourismArt

Financial Services

Cloud Infrastructure

Display Advertising

Proximity Services

Drones

Gis

Parking

Mining Technologies

Health And Safety

Communications Infrastructure

Smart City

Operating Systems

Connectivity

Social Enterprise

Smart Cities

Artificial Neural Networks

Peer-to-Peer

Local Advertising

Power SportsMotorsport

Data Mining

Payment Systems

Global

Windows 8

Social Network

Cars

Curated Web

None

Connected Gadgets

Humanitarian

Cell Phones

Luxury

Billing

Data

Biotechnology

Nanotechnology

Emerging Markets

Consumer

Biotechnology and Semiconductor

Marine EquipmentOcean Economy

Online Marketplaces

Consumer Electronic Accessories

Algorithms

Signal Processing

Digital Communications

Law Enforcement

Travel & Tourism

Impact Investing

Home & Garden

Air Pollution Control

Design

Publishing

Racing

Bicycles

Consumer Goods

Gift Registries

Wearable Technologies

Private Social Networking

Lead Management

Collaboration

Mobile Software Tools

Databases

Payments

Investment Management

Mobile Technology

Video Games

Toys

Online Auctions

Creative

M2M

Consumer Engagement

Advertising Networks

Interface Design

Loyalty Programs

Fashion

Lighting

Optical Communications

Movement Capture

Gas

Computers

Real Estate

Solar

Discounts

Aging in Place

Wholesale

Business Analytics

Business Intelligence

Content Discovery

Diabetes

Insurance

Connected Cars

Mechanical Solutions

Health and Insurance

Batteries

Communities

Senior Citizens

Senior Health

Comparison Shopping

Reviews and Recommendations

GamesData Centers

Web Design

Online Rental

Point of Sale

Data Center Automation

Online Travel

Hotels

Specialty Retail

WIRELESS  STARTUPS  

Innova8on  Ecosystems  Network,    Market  Focus  of  Startups,  March  2015  Data  

Big DataInternet of ThingsBitcoin

Health Care Information Technology

Nonprofits

Wireless Sensor Networks

Mobile

Health CareDigital Health

Environmental Innovation

Connected Devices

Electronics

Shipping

Security

Consumer ElectronicsComputer Vision

Semiconductor Manufacturing Equipment

Big Data Analytics

Medical Devices

Energy Management

Enterprise SoftwareEducation

Intelligent Systems

Home Automation

Baby Safety

Mobile HealthPredictive AnalyticsSporting Goods

Streetwear

Action Sports

Health and Wellness

Wearables

Industrial AutomationAgriculture

GamificationPhysical Therapists

Ad Targeting

Artificial Intelligence

Smart Home

Water

SaaS

Retail Technology

Smart Building

Drones

Gis

Analytics

Parking

Mining Technologies

Health And Safety

Robotics

Smart City

Smart Cities

Wine And Spirits

Artificial Neural Networks

Automotive

Power Sports

Motorsport

Data Mining

Global

Quantified Self

Gadget

Hardware + Software

Ibeacon

Productivity Software

Technology

Luxury

Embedded Hardware and Software

Hardware

Location Based Services

Proximity Services

BiotechnologyNanotechnology

Diagnostics

Biotechnology and Semiconductor

Clean TechnologyMarine Equipment

Ocean Economy

Travel

Algorithms

Signal Processing

Impact Investing

Cloud Infrastructure

Home & Garden

Air Pollution Control

Wireless

Tracking

SportsFitness

Motors

Racing

Bicycles

Industrial

Energy Efficiency

Software

Energy

Online Auctions

Interface Design

Social Media

Fashion

Movement Capture

Communications Infrastructure

Gas

Solar

Elder Care

Aging in Place

Governments

Maps

Business Intelligence

Digital Media

Diabetes

Image Recognition

Defense

Oil and Gas

InsuranceConnected Cars

Mechanical Solutions

Senior Citizens

Senior Health

Data Center Automation

Finance TechnologyIT Management

Personal Health

Social Media Marketing

Aerospace

Homeland Security

Food and Beverages

Outdoors

Entertainment Industry

Kids

Social GamesFamilies

Navigation

Tennis

Indoor Positioning

mHealth

Semiconductors

Content

3D

Mobile Advertising

Pervasive Computing

Pharmaceuticals

Logistics

Developer APIs

Ambient

Wind

Enterprise Security

Real Time

Hospitals

Television

Tablets

DIY

Transportation

Networking

Human Computer Interaction

Mobile Games

Augmented Reality

Video Streaming

Smart Grid

iPhone

Bridging Online and Offline

Entertainment

Music

Telecommunications

SENSORS  STARTUPS  

Innova8on  Ecosystems  Network,    Market  Focus  of  Startups,  March  2015  Data  

SECURITY  STARTUPS  

Innova8on  Ecosystems  Network,    Market  Focus  of  Startups,  March  2015  Data  

DATA  PRIVACY  STARTUPS  

Innova8on  Ecosystems  Network,    Market  Focus  of  Startups,  March  2015  Data  

Private Social Networking

E-Commerce

Digital Media

Quantified Self

SaaS

Marketplaces

Health Care

Health Care Information Technology

Mobile Health

Payments

Bitcoin

Content

Social Games

Mobile Games

Social Media

Analytics

Games

Big Data

Consumer Electronics

MobileSearch

Enterprise SoftwareWeb Development

Hardware + Software

Hardware

Art

Mobile Advertising

Location Based Services

Social Media Platforms

iPhone

Content Discovery

Cloud Data Services

Messaging

Medical Devices

B2B

Corporate Training

Sales and Marketing

Bridging Online and Offline

Contact Management

Consumer

StartupsAdvertising

Cloud Computing

Mobile Application

Software

KidsParenting

Technology

TelecommunicationsFinance Technology

Professional Networking

Mom

Information Security

Outdoors

Travel

Photo Sharing

PaaS

Crowdfunding

Security

Android

Apps

Computer Vision

Communities

Productivity Software

Navigation

Tracking

iOS

Reviews and Recommendations

Crowdsourcing

NightclubsAlgorithms

CRM

Email

Social Network Media

Business Services

Peer-to-Peer

Virtual Worlds

Online Auctions

Luxury

Connected Devices

Storage

Open SourcePhoto Editing

Classifieds

Data Security

Personal Data

Identity Management

Cryptocurrency

Group SMS

Lead Generation

Legal

Lifestyle

Reputation

Software Compliance

Fraud Detection

Internet Infrastructure

Cell Phones

Personalization

Families

Chat

Hosting

Mobile Security

Batteries

Internet

Data Privacy

Networking

Cloud Management

Enterprise Security

Content Sharing

Curated Web

Shopping

File Sharing

Web Hosting

Social Media Monitoring

Consumer Electronic Accessories

Cyber Security

VoIP

Browser Extensions

Deep Information Technology

Internet Service Providers

Consumer Internet

Elderly

Facebook Applications

iPad

Cloud Security

Synchronization

Consumers

Identity

Online Identity

Flash Sales

PRIVACY  STARTUPS  

Innova8on  Ecosystems  Network,    Market  Focus  of  Startups,  March  2015  Data  

PERSONALIZATION  STARTUPS  

Innova8on  Ecosystems  Network,    Market  Focus  of  Startups,  March  2015  Data  

New  Algorithm  –  Blended  Iden8ty  

Iden8ty  is  Dynamic:  Mo8va8on  &  Persuasion  

New  Algorithm  -­‐  Shared  ATen8on  

Cogni8ve  and  Affec8ve  Load  

New  Algorithm      

Total  Engagement  

New  Algorithm  –  I  AM  my  Content  

Personaliza8on  of  the  Algorithm  

New  Algorithm  -­‐  No  Forgewng  

Personal  Data  is  the  New  GOLD!    

Abundant  Opportunity    

Abundance  Depends  on  Empowerment  

Sensor-­‐based  services  and  interac8ve  experiences  contain  embedded  code  

Evolu8on  toward  device-­‐level  control  

Dawn  of  the  Privacy  Economy  

People  organize  by    

Ideas  Inspira8on  Opportunity  Meaning  Velocity  Trust  

Technology  Access  

Dawn  of  New  User  Ecosystems  

Empower  =  Embed  Digital  Rights  

Consumer Bill of Digital Rights

Information Disclosure Confidentiality of Information Security of Information Participation in Advertising Decisions Respect and Nondiscrimination Complaints and Appeals

Relevant for Sensors Global Summit?

•  Wireless sensor technologies are part of complex ecosystems of products & services

•  Their use and meaning is influenced by culture, by emotion, and by business models

•  Many rights and permissions are “baked in” –  During the design processes –  During the integration processes –  During the pricing processes –  During the distribution processes

Sensor  ecosystems,  their  pla[orms,  devices  and  APIs  exist  in  the  context  of    People  and  Communi8es  

Design  and  develop  with  human  rights  and  empowerment  as  guiding  principles.  

Enable  stories  about  the  future  we  want  to  create.  

•  November  16  – The  Experience  of  Immersion  

•  November  19  – Pla[orms  for  Collabora8on  and  Produc8vity      

Upcoming  

         Thank  You  

Martha  G  Russell  [email protected]  #martharussell  

Thank  you  Discovery  Collabora8ons  What  can  we  do  together  that  neither  of  us  could  do  alone?    [email protected]  650-­‐646-­‐1331