PELAKSANAAN & PENGURUSAN KONTRAK KONSESI PERKHIDMATAN...
Transcript of PELAKSANAAN & PENGURUSAN KONTRAK KONSESI PERKHIDMATAN...
PELAKSANAAN & PENGURUSAN KONTRAK KONSESI
PERKHIDMATAN SOKONGAN HOSPITAL (PSH)
OLEH
BAHAGIAN PERKHIDMATAN KEJURUTERAAN
Seminar Pengurusan Fasiliti SektorAwam 2016
•1993Tender Terbuka
•15 tahun
•28 Oktober 1996 – 27 Oktober 2011 Tempoh Konsesi
•128 buah (hospital & institusi)Bilangan Fasiliti
•5 perkhidmatan sokongan hospital (PSH)Skop Kerja
•3 syarikatSyarikat
• Centralise Management Information System (CMIS) - 2003Sistem
LATARBELAKANG(Perjanjian Konsesi – Lama)
PSH
Facility Engineering
Maintenance Services (FEMS)
Biomedical Engineering
Maintenance Services (BEMS)
Clinical Waste Management
Services (CWMS)
Cleansing Services (CLS)
Linen and Laundry
Services (LLS)
SKOP KERJA PSH
3
FABER MEDI-SERVE SDN BHD
RADICARE (M) SDN BHD
PANTAI MEDIVEST SDN BHD
SYARIKAT KONSESI PSH
4
ZONBIL.
FASILITI
TENGAH &PANTAI TIMUR
37
SELATAN 19Formerly known as Tongkah MedivestSdn Bhd
UTARA, SABAH& SARAWAK
72
Perjanjian Interim • Terma & Syarat sama• Berkuatkuasa sehingga perjanjian baru ditandatangani
Kelulusan Kabinet • 12 Disember 2012
Bilangan Fasiliti • 148 buah (Hospital & Institusi)
Skop PSH • 6 perkhidmatan
Syarikat • 5 syarikat
Perjanjian Baru • Ditandatangani pada 13 Mac 2015• Berkuatkuasa pada 1 April 2015• Tempoh konsesi – 10 tahun (1 April 2015 – 31 Mac 2025)
Sistem • Asset & Services Information System (ASIS)• 18 bulan (development)
LATARBELAKANG(Perjanjian Konsesi – Baru)
SKOP PSH
6FACILITY ENGINEERING MAINTENANCE SERVICES (FEMS)
BIOMEDICAL ENGINEERING MAINTENANCE SERVICES (BEMS)
LINEN & LAUNDRY SERVICES (LLS)
CLEANSING SERVICES (CLS)
HEALTHCARE WASTE MANAGEMENT SERVICES (HWMS)
FACILITIES MANAGEMENT SERVICES (FMS)
SPENERGY MANAGEMENT
INDOOR AIR QUALITY (IAQ)
3R (REDUCE, REUSE, RECYCLE)
1
2
3
4
6
5
2
FABER MEDI-SERVE SDN BHD
RADICARE (M) SDN BHD
MEDIVEST SDN BHD
SEDAFIAT SDN BHD
ONE MEDICARE SDN BHD
SYARIKAT KONSESI DILANTIK
4
ZON BIL. HOSPITAL
TENGAHPANTAI TIMUR
46
SELATAN 22
SABAH 26
SARAWAK 22
UTARA 32
Main Clause
Technical Requirement & Key Performance Indicators (TRKPI)
Master Agreed Procedures (MAP)
DOKUMEN PSH
Perjanjian Konsesi : Dokumen Sokongan :
Project Operation Guideline (POG)
Hospital Engineering Planned Preventive Maintenance (HEPPM)
Deduction & Penalty Guideline
SP Guideline
Manpower Norm Guideline
•Definitions And Interpretations
1
•The Concession2
•Services3
•Consideration4
•Variation Of Services And Installed Facility
5
•Obligations Of The Company
6
•Obligations Of Government
7
•Access During The Concession Period
8
•Representation And Warranty By The Company
9
•Relocation Of Contract Hospital
10
•Reimbursable Work11
•Government’s Right To Procure Third Party Service
12
•Rights Of Inspection13
•Asset And Services Information System
14
•Sustainability Programme15
•General Duties16
•Performance Bond17
•Service Levels18
•Withdrawal Of Contract Hospital
19
•Government’s Representative
20
MAIN CLAUSE (LIST OF CLAUSES)
•Local Participation21
•Default By The Company22
•Default By The Government
23
• Termination On Corruption, Unlawful Or Illegal Activities
24
•Expropriation25
• Indemnity26
• Intellectual Property Rights27
•Sub-contracting28
•Shareholders And Shareholding Structure Of The Company29
• Insurance30
•Force Majeure31
•Project Monitoring Committee
32
•Dispute Resolution33
•Arbitration34
•Acknowledgement By The Parties
35
•Environmental Matters36
•Occupational Safety And Health Requirements
37
•Notice38
•Provision Of Data And Information
39
•Assignment40
MAIN CLAUSE (LIST OF CLAUSES)
•Confidentiality41
•Further Assurances42
•Sufficiency Of Documents43
•Emergencies44
•Amendment45
•Applicable Laws46
•Severability47
•Relationship Of The Parties48
•Successor Bound49
•Time Of The Essence50
•Appendices51
•Waivers52
•Compliance With Laws53
•Costs And Stamp Duty54
•Entire Agreement55
MAIN CLAUSE (LIST OF CLAUSES)
Manpower Norm &
Competency
Specialize Sub-
Contractors
Deduction & Penalty
Rental Linen LossReimbursable
Work (RW)
PENAMBAHBAIKAN
SKOP PSH – 6 SERVICES
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Management of :
Manpower
CHFM
Competency
Training
Report & Records
Operate & Maintenance :
Civil Engineering & Architechture
Mechanical Engineering
Vehicle
Electrical Engineering
Ground Maintenance
Pest Control
Maintenance of :
Biomedical Equipment
Medical Device Act
Scheduled Cleaning Activities
Daily Cleaning Activities
Joint Inspection
Consumable Supply
Supply Clean Linen
Collection of soiled linen
Supply Adequate
Tools & Equipment
Waste Management
:
Scheduled waste
Controlled Solid Waste
Consumable & Receptacle
Supply
Compliance with DOE
FMS FEMS BEMS CLS LLS HWMS
CLAUSE 17 - SERVICE LEVELS17.1.2 In the event the Company fails and/or neglects to carry out any
Services or the Services are carried out not in accordance with thisAgreement, provided that the failure or neglect is not due to theomission or delay on the part of the Government, the Governmentshall have the right to:
impose the demerit value penalty; and
deduct such amount from the Fees for such month,
for the said failure, neglect and/or omission in accordance with the Deduction Formula as set out in Appendix 11.
DEDUCTION FORMULA
PENALTY - CRITICAL EVENT
An event that involved death or permanent disability and/or seriousinjury due to proven negligence by the Company.
An event that involved outbreak of infectious disease at the ContractHospital due to proven negligence by the Company.
An event or activity that creates any major disruption and/ orabandonment of clinical services at critical hospital department (referSchedule VI) more than 24 hours due to failure of the Services which isproven negligence by the Company.
An event that leads to major regulatory non-compliance, legal claimcases and/ or negative publicity to hospital image which is provennegligence by the Company.
IMPACT OF PENALTY - CRITICAL EVENT
5% from monthly fee of each Service
1 Critical Event shall be apply per Service per Month
Deduction shall not be exempted
CMIS ASIS
Integrasi MIS Konsesi(Multiple system )
Single system
Delayed data (24 hours)
Live / real time data
Reporting basedInteractive to user i.e. alert,
flagging
Tiada data entriTerima, proses, analisa & simpan
data
Paparan terbaik pada Internet Explorer sahaja
Paparan terbaik pada semua pelayar(web browser)
Kebenaran akses, data entri dan urus data, keselamatan oleh syarikat konsesi
Kebenaran akses, data entri dan urus data, keselamatan ditentukan oleh BPK, KKM
Pautan antara modul tidak menyeluruhPautan pada semua modul dan sistem lain
kerajaan (SPA, SPATA)22
ASSET & SERVICES INFORMATION SYSTEM (ASIS)
Replacement of existing engineering system/equipment
Emergency works
Vandalism Mishandling
RW
Reimbursable Work (RW)