Pathfinder customer presentation 日本語‗v2

28
PUBLIC Customer Value Experience Digital Business Services April, 2017 SAP Innovation And Optimization Pathfinder お客様向け解説資料

Transcript of Pathfinder customer presentation 日本語‗v2

Page 1: Pathfinder   customer presentation 日本語‗v2

PUBLIC

Customer Value Experience – Digital Business Services

April, 2017

SAP Innovation And Optimization Pathfinder お客様向け解説資料

Page 2: Pathfinder   customer presentation 日本語‗v2

2PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

紹介・概要

お客様の課題

解決策

レポートの読み方

例: SAP Innovation and Optimization Pathfinder

リクエスト方法

サマリー

Agenda

Page 3: Pathfinder   customer presentation 日本語‗v2

3PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

IT部門が直面する多くの課題ビジネスの要求に答え、企業の戦略的デジタルビジネスゴールを支える必要

ビジネスイノベーション:

ビジネスの要求を実現する新

機能の実現とビジネスプロセ

スの改善

ITのシンプル化:

ITオペレーションを

改善しTCOを削減

デジタル化を

牽引する

IT施策をビジネス目標に

合わせる: IT-ビジネスの

パートナーシップを推進

* CIO’s moving from Functional to Strategic: http://mkting.cio.com/pdf/short-state-of-cio-idge.pdf

IT 部門

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4PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

どうやって改善とイノベーションのチャンスを探すか?

• 1000+ のSAP Fiori アプリケーション

• 800+ のSAP Enhancement Package新機能

• 多くのSAP cloud ソリューションとSAP S/4HANA によるイノベーション

• 850+ の事前設定されたビジネスとITのパフォーマンス指標

• 1300+ のSAP Enterprise Supportのサービスが、ITとビジネスのプロセス最適化に活用可能

• 広範囲に渡るSAP Premium Engagement と SAP Serviceのサービス

!

数多くの中からどのイノベーションが貴社に適切か?

SAPソフトウエアとサポートサービスで、貴社投資を最大限に実現する方法の追及

SAPの広範なサービス・サポートを効率良くナビゲーションする手段の必要性?

Page 5: Pathfinder   customer presentation 日本語‗v2

5PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

そのための答え: SAP Innovation and Optimization Pathfinder

New: SAP Innovation and Optimization Pathfinder for SAP ERP

今現在の使用状況を元に、推奨

されるイノベーションの個別レ

ポート:

• SAP enhancement packages

• SAP Fiori

• SAP cloud solutions

• SAP S/4HANA

推奨イノベーション ビジネスプロセス改善機会

ITの最適化とイノベーションの加速化

貴社ビジネスプロセスパフォーマ

ンスデータを元にした、ビジネス

プロセス改善機会の推奨:

• インダストリベンチマークを

元にした客観視

• 将来のビジネスプロセス改善

機会が大きい箇所を様々なビ

ジネス部門間で探す

SAPが推奨する貴社ITの自動化・

改善可能領域:

• IT イノベーションのポテン

シャルが大きい箇所の推定

• SAP Solution Managerによる

自動化

ERP

system

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6PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP Innovation and Optimization Pathfinderイノベーション・ビジネスプロセス改善・IT最適化のポテンシャルをハイライトしたお客様別レポート

Pathfinder Landing Page »

お客様別の改善・イノベーション機会 SAP ERP シス

テムの使用状況、ビジネスとITのパフォーマンスを元に

推定

SAPソリューションをビジネスとITの視点から最適化す

る推奨 または、SAP Enterprise SupportやSAPのサー

ビスを使って新たなソフトやクラウドイノベーションを

導入する

インタラクティブなレポート関連する情報、サービス、

ツールのリンクが張られたナビゲーション付き SAPメン

テナンス契約下で追加費用無し (すべてのサポートタイ

プに適用)

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7PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP Enterprise Support Opportunity Report »

サポートを通したビジネスプロセス

ベンチマークと改善

Innovation Discovery »

ソフトウエアエンハンスメント

を通じた改善

SAP S/4HANA と Cloudの推奨機能

Business Scenario Recommendations »

SAP Fiori Apps Recommendations »

SAP Fiori アプリケーションによる

改善

検討の起点

NEW: SAP Innovation and

Optimization Pathfinder

サマリーと主要な推奨を下記の

レポート(情報ソース)から:

• Innovation Discovery

• SAP Fiori Recommendations

• Business Scenario

Recommendations

• SAP Enterprise Support

Opportunity Report

Guides

customers

directly to

概念図: Pathfinder はお客様のガイド役です

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8PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Pathfinder: Executive Summary解説

自社のSAP ERPにど

んな新機能があり関連

性は?

YOU

1

3

2

画期的イノベーションのアイデア

Focus: SAP S/4HANAとクラウド

ソリューション

2エンハンスメント推奨

Focus: SAP Fiori と機能拡張

1

ビジネスとITへの最適化推奨

Focus: ビジネスプロセス最適化

とIT TCO削減

3

Page 9: Pathfinder   customer presentation 日本語‗v2

9PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Next-Generation

Digital Business

SAP Cloud

SolutionsFunctional

Enhancements

Simplified User

Experience

お客様別の推奨Industry

Top 10は?

Next

Steps

全4項目のイノベーション領域は下記のレポート構成になります:

• SAP Enterprise Support や追加サービス等による

イノベーションの価値実現方法

• 業界別の傾向。何を同業

他社は適用しているか?

• 業務領域別にお客様に特に関

連する領域

1

2

Pathfinder レポートの見方 1/2:

Executive Summaryの上段に相当

Page 10: Pathfinder   customer presentation 日本語‗v2

10PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Pathfinder レポートの見方 2/2:

Executive Summaryの下段

3 ビジネスプロセスの改善 IT最適化とイノベーション加速化

ビジネスまたはITのゴールと改善可能性

Next

Steps

YOU VS. INDUSTRY PEERS

best 25%worst 25%

3.8685.76838.883

Your companyExample:

Overdue

purchase order

items

65.613 items

• お客様のSAP EarlyWatch Alert から選択• インダストリピアグループとのベンチマーク比較

Top 3 Goals With Improvement Potential KPI Details (Aging) and Future Solution

• KPIの追加情報• 将来のソリューションの概要

• SAP Enterprise Support や追加サービス等による

イノベーションの価値実現方法

両者とも同じレポート構成です:

Page 11: Pathfinder   customer presentation 日本語‗v2

11PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

紹介・概要

お客様の課題

解決策

レポートの読み方

例: SAP Innovation and Optimization Pathfinder

リクエスト方法

サマリー

Agenda

Page 12: Pathfinder   customer presentation 日本語‗v2

IMPROVE BUSINESS

PROCESSESOPTIMIZE ITOVERVIEW

RECOMMENDED

INNOVATIONS

SAP Innovation And Optimization Pathfinder | IT Edition

You are here: Executive Summary – Key Findings

Sample Corp. | Main System: PRD

Automotive Industry

Next-Generation

Digital Business

SAP Cloud

Solutions

Relevant enhancements for:

Digital coreEnhance your existing SAP ERP system Cloud extensions

Recommended Innovations

Improve Business Processes

Areas with potential for business improvement:

Optimize IT and Accelerate Innovation

Areas with potential for IT improvement:

Functional

Enhancements

Relevant enhancements for:

Manufacturing

Finance

Procurement

Simplified User

Experience

Purchaser, Buyer Apps

Quality Engineer

Manager Approval Apps

Relevant SAP Fiori Apps for:

Basic Warehouse Management

Cost Management

Sales Master Data Management

Simplified business scenarios for:

Key findings for Sample Corp. :

Key recommendations for Sample Corp. :

Key findings for Sample Corp. :

SAP Cloud for Sales

SAP Ariba Contracts

SAP Ariba Catalog

Procure to Pay: Overdue purchase order items

Warehouse Management: Open outbound transfer orders

Order to Cash, Finance: Overdue customer payments

Database growth per month

Average response time in dialog task

Users with extended usage rights

Page 13: Pathfinder   customer presentation 日本語‗v2

IMPROVE BUSINESS

PROCESSESOPTIMIZE ITOVERVIEW

RECOMMENDED

INNOVATIONS

SAP Innovation And Optimization Pathfinder | IT Edition

Sample Corp. | Main System: PRD

Automotive Industry

Discover functional

enhancements

Simplify your business

* http://news.sap.com/sapphire-now-sap-fiori-user-experience/

• SAP enhancement packages

simplify the way customers

manage and deploy new

software functionality

• Customers can selectively

implement these software

innovations and activate selected

business functions upon

business demand

• SAP S/4HANA is the next-

generation business suite

designed to help you run

simple in the digital economy

• SAP S/4HANA is the “digital

core” of your entire enterprise

and natively supports the

Internet of Things, Big Data,

real-time analytics, mobile,

business networks, and more

Functional

Enhancements

Next-Generation

Digital Business

29 recommendations13on your current SAP

enhancement package 4

Relevant innovations Relevant scenarios

You are here: Recommended Innovations >> Overview

Improve user experience

• SAP Fiori is the personalized and

intuitive user experience for SAP

software across devices

• It will help your users gain

productivity, save training costs

and increase user adoption

• SAP Fiori apps for SAP Business

Suite included with your

underlying SAP software license*

Simplified User

Experience

21 on your current database

203 on SAP HANA

Relevant SAP Fiori apps

Explore cloud opportunities

• SAP offers cloud apps (SaaS) for

all lines of business, a market-

leading cloud platform (PaaS),

and flexible on-demand

infrastructure (IaaS)

• Overall already SAP has 110+

million cloud subscribers and 41

state-of-the-art data centers

around the world

SAP Cloud

Solutions

Relevant cloud solutions

on latest SAP enhancement

package 828

12 recommendations

Page 14: Pathfinder   customer presentation 日本語‗v2

IMPROVE BUSINESS

PROCESSESOPTIMIZE ITOVERVIEW

SAP Innovation And Optimization Pathfinder | IT Edition

You are here: Recommended Innovations >> SAP Fiori

Sample Corp. | Main System: PRD

Automotive IndustryRECOMMENDED

INNOVATIONS

Finance

on your current release

level and database

on SAP S/4HANA

1

160

Human Resources

on SAP S/4HANA

1

0

on your current release

level and database

Sales, Service and

Marketing

on SAP S/4HANA

1

21

on your current release

level and database

Sourcing &

Procurement

on SAP S/4HANA

3

62

on your current release

level and database

R&D,

Engineering

on your current release

level and database

on SAP S/4HANA

0

5

Asset Management

on your current release

level and database

on SAP S/4HANA

2

22

Supply Chain

on your current release

level and database

on SAP S/4HANA

0

10

Manufacturing

on your current release

level and database

on SAP S/4HANA

4

24

* http://news.sap.com/sapphire-now-

sap-fiori-user-experience/

SAP Fiori will help your

users gain productivity,

save on training costs and

increase user adoption.

SAP Fiori is included with

your underlying SAP

software license*.

Explore each line of

business to discover which

SAP Fiori apps are

currently, and in the future,

relevant for you.

SAP Fiori is the new

user experience for

SAP software

Simplified User

Experience

Customer-specific

Recommendations

Top 10 Fiori Apps for media industry »Top recommended SAP Fiori apps

based on your current system usage »

Page 15: Pathfinder   customer presentation 日本語‗v2

IMPROVE BUSINESS

PROCESSESOPTIMIZE ITOVERVIEW

SAP Innovation And Optimization Pathfinder | IT Edition

You are here: Recommended Innovations >> SAP Fiori >> Next Steps

Sample Corp. | Main System: PRD

Automotive IndustryRECOMMENDED

INNOVATIONS

Enjoy a new user

experience with SAP Fiori

and engage the valuable

SAP service and support

activities in these next

steps:

1. Discover how to drive

quick time-to-value

2. Prepare using SAP

Enterprise Support value

map for SAP Cloud platform

3. Realize value by

achieving your productivity

improvements for savings

and profits

Simplified User

Experience

Next

Steps

+ ADDITIONAL OFFERINGS »

SAP ENTERPRISE SUPPORT:

1. Discover 2. Prepare 3. Realize

• Try SAP Fiori, demo cloud

edition »

• Discover available SAP Fiori

apps and get customer-

specific recommendations »

• Join openSAP course

“Introduction to SAP Fiori

UX” »

• Read success stories from

other customers »

• Expert-guided-implementation

for SAP Fiori »

• Join openSAP course “Build

your own Fiori App in the

Cloud” »

Join SAP Enterprise Support value map for SAP Cloud platform »

Chose your objective*:

(1) Revitalize your SAP user experience in the cloud with SAP Fiori Cloud

(2) Realize SAP Fiori use cases for your company

(3) Deliver enterprise-grade native and hybrid mobile apps

(4) Set up the hybrid app toolkit and develop SAP Fiori mobile apps in SAP Web IDE

*Exemplary excerpt of SAP Enterprise Support services and value map objectives

Page 16: Pathfinder   customer presentation 日本語‗v2

IMPROVE BUSINESS

PROCESSESOPTIMIZE ITOVERVIEW

RECOMMENDED

INNOVATIONS

SAP Innovation And Optimization Pathfinder | IT Edition

>> Improve Business Processes >> OverviewYou are here: Top 3 Business Goals With Improvement Potential

Sample Corp. | Main System: PRD

Automotive Industry

YOU VS. INDUSTRY PEERS

(selected from SAP EarlyWatch Alert)

BUSINESS GOALS

WITH IMPROVEMENT POTENTIAL IMPACT ON BUSINESSVALUE

FOR YOU

Reduce Warehouse Costs

(% of spend)

Costs for the warehouse

management processes

2 Delay in the warehouse picking process

Delay in goods issue posting and billing

Differences between real world and the

book stock

Wrong available to promise planning »

Optimize Business

Processes

Reduce operating

expenses

best 25%worst 25%

1773674

Warehouse

Management:

Open outbound

transfer orders

Sample Corp. 820 items

Reduce Days Sales

Outstanding

Avoiding of delays, wasted money

and errors

3 Higher liquidity cost

Longer period end closing and year end

closing

Manual work for tracking / clarification

Loss of revenue »

Maximize cash

generation

Reduce operating

expenses

best 25%worst 25%

3.38711.26972.054

Order to Cash,

Finance: Overdue

customer

payments

Sample Corp. 34.163 items

Improve Supply Chain

Planning Accuracy

Predicting the future requirements to

balance supply and demand

1 Delay in production and sales delivery

Maverick buying (unplanned expensive

emergency purchases)

Wrong available to promise planning

Wrong material requirement planning»

Optimize Business

Processes

Reduce operating

expenses

best 25%worst 25%

4.16618.92022.836

Procure to Pay:

Overdue

purchase order

items

Sample Corp. 110.395 items

Additional KPIs: KPIs that are included into the Early Watch Alert report compared to your Industry peers »+

Page 17: Pathfinder   customer presentation 日本語‗v2

IMPROVE BUSINESS

PROCESSESOPTIMIZE ITOVERVIEW

SAP Innovation And Optimization Pathfinder | IT Edition

Sample Corp. | Main System: PRD

Automotive Industry

BUSINESS GOAL WITH IMPROVEMENT POTENTIAL:

Improve Supply Chain Planning Accuracy

1

The aging distribution shows a significant number of inbound deliveries older than twelve

months. Review how these numbers can be reduced and how to avoid this trend in future.

Situation:

Implication:

This could indicate current delays in your purchasing process and subsequent ones (sales,

production, maintenance/repair). The identified purchase orders could also indicate (old)

supplying elements that are considered in current available-to-promise (ATP) and material

requirement planning (MRP) calculations, which could lead to inaccurate planning results.

KPI relevant for:

• Procurement

KPI breakdown: “Procure to Pay: Purchase order items open & overdue”

<3 months old 4-11 months old Older 12 months

Customer values 6.816 9.128 94.451

In % 6% 8% 86%

Further business goals which may be impacted by this KPI:

• Optimize perfect order fulfillment: Avoiding delays, wasted money and errors

• Procurement cost (% of spend)

”110.395 purchase order items are overdue by more than

10 days and are not yet completely delivered.”

RECOMMENDED

INNOVATIONS

Future Solution:

Use business process analytics in SAP Solution Manager to

continuously improve business processes.

• The KPI tree shows all dependencies which influence the

business goal “Improve Supply Chain Planning Accuracy’

• A dashboard allows an ongoing control of all dependent KPIs

being able to influence and optimize

Supply Chain

Planning Accuracy

Overdue Inbound

Deliveries

Purchase requisition

items open &

overdue

Exceptions in

incomplete

purchase orders

No data

Purchase order

items open &

overdue

110.395

>> Improve Business Processes >> OverviewTop 3 Business Goals With Improvement Potential >> Improve Supply Chain Planning AccuracyYou are here:

NEXT STEPS »KPI DASHBOARD »

11.25357.376

Page 18: Pathfinder   customer presentation 日本語‗v2

IMPROVE BUSINESS

PROCESSESOPTIMIZE ITOVERVIEW

SAP Innovation And Optimization Pathfinder | IT Edition

>> Improve Business Processes >> OverviewYou are here: Top 3 Business Goals With Improvement Potential >> Next steps 1/2

Sample Corp. | Main System: PRD

Automotive IndustryRECOMMENDED

INNOVATIONS

+ ADDITIONAL OFFERINGS »

SAP ENTERPRISE SUPPORT:

1. Discover 2. Prepare 3. Realize

• Business decision makers introduction »

• Accelerated innovation enablement: SAP

Solution Manager - Business Process

improvement and analytics

• Business Process Performance

Optimization continuous quality check »

• Meet the expert: How to use business

process operations dashboard »

• Meet the expert: How to use Business

Process Analytics »

• Expert-guided-implementation: Business

process improvement and analytics

Join SAP Enterprise Support value map for Business Decision Makers »

Chose your objective*:

(1) Run and understand the SAP Business Process Analysis report, discover quick wins

(2) Successfully configure SAP Business Process Analytics and understand its results

(3) Identify potential for old data reduction

(4) Execute business process improvement project for selected 2 to 3 key figures within 4 months

(5) Set up and configure Business Process Operations dashboard and Dependency Diagram on top of SAP Business Process Analytics

*Exemplary excerpt of SAP Enterprise Support services and value map objectives

Page 19: Pathfinder   customer presentation 日本語‗v2

IMPROVE BUSINESS

PROCESSESOPTIMIZE ITOVERVIEW

SAP Innovation And Optimization Pathfinder | IT Edition

>> Improve Business Processes >> OverviewYou are here: Top 3 Business Goals With Improvement Potential >> Next steps 2/2

Sample Corp. | Main System: PRD

Automotive IndustryRECOMMENDED

INNOVATIONS

• Support customers to maximize the value of their current SAP Business Suite or SAP S/4 HANA implementation

• Initial process health check and mapping of Business Process Analytics key figures to customer business goals (e.g. perfect order fulfillment)

• Best Practice implementation of Business Process Analytics and management tools for status and progress tracking in customer SAP Solution Manager

• Ongoing Best Practice knowledge regarding root cause analysis, ongoing support to track improvement progress and value realization

Premium Engagement Service for Business Process Improvement for SAP Solutions

Business Assessment for Finance Business Assessment for Supply Chain Management

• Business assessment and roadmap of your financials processes with in-depth

analysis of the financial organization

• Provides flexible transformation path to meet business needs and regulations

• Outcome: Better compliance with financial regulations and more timely decision

making due to faster financial reporting

• Helps to cope with industry trends like increasing product variety, shortened

product life cycles and fragmentation of the supply chain

• Improving customers’ SCM processes and the supporting IT applications

• Outcome: Target SCM processes are defined plus transformation roadmaps

are developed based on SAP best practices

More »

More »

+

+

ADDITIONAL OFFERINGS FOR BUSINESS PROCESS IMPROVEMENTS*:

ADDITIONAL OFFERINGS FOR BUSINESS PROCESS ASSESSMENT*:

SAP ENTERPRISE SUPPORT »

Page 20: Pathfinder   customer presentation 日本語‗v2

IMPROVE BUSINESS

PROCESSESOPTIMIZE ITOVERVIEW

SAP Innovation And Optimization Pathfinder | IT Edition

>> Improve Business Processes >> OverviewYou are here: Top 3 IT Goals With Improvement Potential

Sample Corp. | Main System: PRD

Automotive Industry

YOU VS. INDUSTRY PEERS

(selected from SAP EarlyWatch Alert)

IT GOALS

WITH IMPROVEMENT POTENTIAL IMPACT ON BUSINESSVALUE

FOR YOU

Improve Data Volume

Management

Database growth and control with

the correct system settings and

archiving procedures

Improve SAP System

Usability

System usability including

response times, look & feel, and

user interface simplicity

Improve Security

Improve application security,

compliance and data security along

the build, set-up and operation

phases

1

2

3

Reduction of application performances

Increase in operation costs

Users resistance in leveraging

application

Lower business performance and data

accuracy

Reduce operational

cost »

Legal risk from unauthorized data

access

Business continuity risk from

uncontrolled customizing changes

Ensure business

continuity

Reduce operational

cost »

»

Ensure business

continuity

best 25%worst 25%

1416

Sample Corp.Database growth

per month38 GB

Continuous business

improvements

Time to Value

best 25%worst 25%

366520990

Sample Corp.Average

response time in

dialog task

1.116 ms

best 25%worst 25%

131330

Sample Corp.Users with

extended usage

rights

19 users

RECOMMENDED

INNOVATIONS

Page 21: Pathfinder   customer presentation 日本語‗v2

IMPROVE BUSINESS

PROCESSESOPTIMIZE ITOVERVIEW

SAP Innovation And Optimization Pathfinder | IT Edition

>> Improve Business Processes >> OverviewYou are here: Top 3 IT Goals With Improvement Potential >> Improve Data Volume Management

Sample Corp. | Main System: PRD

Automotive Industry

Future Solution:Use SAP Solution Manager IT services and operations management.

NEXT STEPS »

Situation:

IT GOAL WITH IMPROVEMENT POTENTIAL:

Improve Data Volume Management

1

$

We recommend to keep the database growth always under control not only in relationship

with potential need of new hardware but also to keep the system performances in good

conditions.

Implication:

Shrinking the overall database size helps keep maintenance efforts to a minimum, lower costs

for backup/recovery and refresh of test systems.

Total cost of Ownership

System activities performance can have an high impact on the IT cost of operation therefore is

paramount to leverage automation as offered by Solution Manager.

• Impacted Cost Driver -> Cost of monitoring

KPI breakdown: “Database growth per month”

Database growth (GB) Database size (GB) % of database growth

38 7.226 0.5%

• Represents all capabilities for monitoring, alerting, analysis, and

administration of SAP solutions, and allows customers to reduce

TCO by predefined content and centralized tools for all aspects

of SAP Solution Manager operations.

Relevant SAP Solution

Manager capabilities:

• New Infrastructure for

Technical Monitoring and

Alerting

• Technical Analytics

• Extended Root Cause

Analysis (RCA) Scope

• Technical Administration

• Data Volume Management

”37 GB database growth over last month in SAP system PRD.”

RECOMMENDED

INNOVATIONS

Page 22: Pathfinder   customer presentation 日本語‗v2

IMPROVE BUSINESS

PROCESSESOPTIMIZE ITOVERVIEW

SAP Innovation And Optimization Pathfinder | IT Edition

>> Improve Business Processes >> OverviewYou are here: Top 3 IT Goals With Improvement Potential >> Improve Data Volume Management >> Next steps

Sample Corp. | Main System: PRD

Automotive IndustryRECOMMENDED

INNOVATIONS

SAP ENTERPRISE SUPPORT*:

1. Discover 2. Prepare 3. Realize

• What is data volume management (DVM) »

• Meet the expert: SAP Data Volume

Management – Archiving Overview »

• Meet the expert: DVM Work Center

Overview »

• Expert-guided-implementation: Data volume

management »

• Accelerated innovation enablement: SAP

Solution Manager - Data Volume

Management expert on demand »

• Meet the expert: Archiving of basis

tables »

• Review progress using DVM work

center »

Join SAP Enterprise Support value map for Data Volume Management »

ADDITIONAL OFFERINGS**:+

Lifecycle Management for Operation Efficiency Implementation SAP Solution Manager for IT Operations

The Lifecycle Management for Operation Efficiency (LMOE) service helps

companies attain operational excellence, reduce total cost of operations, and

focus attention on innovation. It uses efficiency-improvement key performance

indicators (KPI’s) and configurable engineered services from the SAP Services

portfolio. Companies can protect their software investments and lower costs.

The SAP Solution Manager for IT Operations service is using SAP best service

practices to setup technical installation and configuration necessary to use SAP

Solution Manager for IT Operations. Establish SAP Solution Manager as the single

and central platform for technical monitoring and business process monitoring.

More »* Exemplary excerpt of SAP Enterprise Support services and value map objectives ** Service offerings, not included in your maintenance agreement

Page 23: Pathfinder   customer presentation 日本語‗v2

23PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

紹介・概要

お客様の課題

解決策

レポートの読み方

例: SAP Innovation and Optimization Pathfinder

リクエスト方法

サマリー

Agenda

Page 24: Pathfinder   customer presentation 日本語‗v2

24PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Pathfinder 前提条件と提供プロセス

1 2 3

SAP EarlyWatch Alert

(EWA)の有効化

情報抽出とリクエスト SAP よりレポート送付

SAP EarlyWatch Alertのビジネ

スキー数値有効化 Pathfinder申

込より最低3~4週間前に実施が望

ましい。

ターゲットのSAP ERP本番機より

ST03Nワークロードモニターの情

報をダウンロード。

ST03N の結果と最新のSAP Early

Watch AlertをSAPに送付。

SAPより1週間後にPathfinderのレ

ポートがメールで送付されてきま

す。

C u s t o m e r

Pathfinder

Handbook »

Questions »

Pathfinder 前提条件:

ST03NによるSAP ERPシス

テム本番機の活用状況デー

タ(ワークロードモニ

ター)

ビジネスキー数値が有効化

され含まれたSAP

EarlyWatch Alert (有効化前

提は SAP Solution Manager

7.1 SP 12)

Page 25: Pathfinder   customer presentation 日本語‗v2

25PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

PATHFINDER ORDER FORM:

www.sap.com/pathfinder

Page 26: Pathfinder   customer presentation 日本語‗v2

26PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

紹介・概要

お客様の課題

解決策

レポートの読み方

例: SAP Innovation and Optimization Pathfinder

リクエスト方法

サマリー

Agenda

Page 27: Pathfinder   customer presentation 日本語‗v2

27PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

効果・サマリー

»

コストを削減し、SAP投資より最大限の効果を得る方法を見つけるためのシンプルな方法

CIOやITマネジメントが、ビジネス部門にビジネス的価値をもたらす方法を支援する

最適化・イノベーションの方策を立てる支援

全ての保守形態のお客様に追加費用無しで提供 (Enterprise

Support, Standard Support, PSLE).

2017年4月より開始

SAP Innovation and Optimization Pathfinder:

Order your free report via

www.sap.com/pathfinder

Page 28: Pathfinder   customer presentation 日本語‗v2

Thank you.

Contact information:

[email protected]

日本語でのコンタクト:

SAPジャパン株式会社 木下史朗[email protected]