DPP-042536

Su tarjeta de débito del Massachusetts .Guía de consulta rápida

Consulte el interior para obtener deta lles sobre cómo utilizar su ta rjeta.

Your Mas sachusetts Debit Card.Quick R eference Guide

See inside f or details on how to use your card.El servicio al cliente está disponible las 24 horas, los 7 días de la semana, para preguntas acerca de su tarjeta.En línea: w ww.bankofamerica.com/ csecardmaTeléfono ( s in cargo): 1.855.887.39 40TTY (s in cargo): 1.866.656.59 13Fuera de los EE. UU. ( cobro revertido): 423.262.16 50Llame inmediatamente s i perdió o le robaron su tarjeta

Online: w ww.bankofamerica.com/c se cardma Phone (t oll free): 1.855.887.39 40

t oll free): 1.866.656.59 13Outside U.S. ( collect): 423.262.16 50Call immediately if your card is lost o r s tolen

SI BIEN E STA I NFORMACIÓN SE PROPORCIO NA E SPAÑOL, LAS SO LIC ITUDES, DIVU LGACIONES

OTROS MATER IALES E STARÁN DIS PONIB LES SOLAMEN TE EN IN GLÉS.

Your MassachusettsDepartment of Unemployment Assistance(DUA) Debit MasterCa rd .®

See inside for more information about your card.

Phone (toll free): 1.855.887.3940TTY (toll free): 1.866.656.5913

0561.262.324 :)tcelloc( .S.U edistuOCall immediately if your card is lost or stolen.

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from Mas terCard International Inco rporated. Mas terCard is a regis tered trademark of Mas terCard International Inco rporated.Bank of America, N. A. Member FDIC. ©2 012 Bank of America Co rporation

THE C FO HTLAEWNOMMO M STTESUHCASSAEX ECU EVIT O FO ECIFF LABOR AND WO RK ECROF DEVELOPMENTDEPARTM EN FO T U TNEMYOLPMEN ASSISTANCE

Customer service is available 24/7 for inquiries about your card

Phone (toll free): 1.844.323.7637 TTY (toll free): 1.866.656.5913Outside U.S. (collect): 423.262.1650Call immediately if your card is lost or stolen

This card is issued by Bank of America, N.A. pursuant to a license fromMasterCard International Incorporated. MasterCard is a registered trademarkof MasterCard International Incorporated.

New York Child SupportDebit CardQuick Reference GuideSee inside for more information about your card.

FPO

Fast, easy and more secure.The New York Child Support Debit Card is a faster, easier and more secure way to get your child support payments.

Everyday purchasing powerUse everywhere Mastercard® debit cards are accepted:

• Grocery stores • Restaurants• Gas stations • Medical offices• Retail stores • Online stores• Mail orders • Phone orders

Simple to useFees can be avoided by using your card to make purchases and get cash back at merchants, and by using Bank of America or Allpoint ATMs. A complete Schedule of Bank Fees appears on the back of the card mailer.

Making purchasesPurchases with a signature:• Present or swipe your card• Choose “credit”• Sign, take your card and receiptPurchases with a Personal Identification Number (PIN):• Swipe your card• Choose “debit” and enter your PIN• If needed, ask for cash back• Take your card, cash and receipt

Accessing cashGetting cash at an ATM:• Insert your card and enter your PIN• Select “checking” and enter the amount you wish to withdraw• Take your card, cash and receiptGetting cash at a bank or credit union that accepts Mastercard:• Know your available balance before getting cash

Present your card to the teller and say how much you want from your available balanceYou will need to show some form of IDTake your card, cash and receipt

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Helpful tips for using your card.

Know your balanceMerchants are generally not able to determine the balance on your card, so you should always verify the balance before using your debit card. Attempting to use your card for purchases that exceed your balance may result in the card being declined.

Special transactionsSome debit card transactions may be handled differently such as paying at the gas pump, restaurants, hotels, auto rentals, and returns. Some purchases may cause a temporary hold on funds (up to $100 at a gas pump), some merchants may require a credit card to accompany your purchase and others may require verification of your card balance before processing a debit card transaction.

Protect your card•

Be aware of your surroundings at ATMs. If you notice anyone or anything suspicious or unsafe when you approach an ATM, use another ATM or return later.

• At enclosed ATMs, close the door completely. Do not open the door while you are making your transaction.

• When you use a drive-up ATM, be sure passenger windows are closed and doors are locked.

• If you must use an ATM at night, consider taking someone with you.

• Always protect your card by keeping it in a safe place. If your card is lost or stolen, contact us immediately.

• Be discreet when entering ycompleting your transaction, carefully put away your card, cash and receipt before leaving the ATM area.

• Never give your PIN to anyone and never write it anywhere, especially on your card.

• Never give information about your card or PIN over the telephone. If someone is asking for this information, refuse and immediately contact us.

• Call 911 if you need emergency assistance. Immediately contact your local police if you experience or suspect a crime related to your account. If you have a concern about security at a Bank of America ATM, please call us at 1.800.222.7511.

Lost or stolen cardsIf your card is lost or stolen, Bank of America will reimburse you for any unauthorized card transactions, subject to certain terms and conditions set forth in your New York Child Support Debit Card Deposit Agreement.