Ometria
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Transcript of Ometria
![Page 1: Ometria](https://reader030.fdocument.pub/reader030/viewer/2022020802/587dd9601a28ab5b5b8b6d55/html5/thumbnails/1.jpg)
CUSTOMER INSIGHT AND MARKETING AUTOMATION FOR RETAIL
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Ecommerce marketing
CUSTOMER INSIGHT AND MARKETING AUTOMATION FOR RETAIL
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is broken
CUSTOMER INSIGHT AND MARKETING AUTOMATION FOR RETAIL
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This is Jess. She likes Jersey Dresses and Clutches
CUSTOMER INSIGHT AND MARKETING AUTOMATION FOR RETAIL
This email may engage others, but it doesn’t engage her.
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This is Jess. She likes Jersey Dresses and Clutches
CUSTOMER INSIGHT AND MARKETING AUTOMATION FOR RETAIL
This email may engage others, but it doesn’t engage her.
![Page 6: Ometria](https://reader030.fdocument.pub/reader030/viewer/2022020802/587dd9601a28ab5b5b8b6d55/html5/thumbnails/6.jpg)
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“There’s perhaps nothing more alienating than treating your most loyal
customers like strangers on the subway.”
CUSTOMER INSIGHT AND MARKETING AUTOMATION FOR RETAIL
Gartner – June 2015
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What if you knew every single customer’s interests
CUSTOMER INSIGHT AND MARKETING AUTOMATION FOR RETAIL
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What if each message you sent was personally tailored to them individually
CUSTOMER INSIGHT AND MARKETING AUTOMATION FOR RETAIL
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CUSTOMER INSIGHT AND MARKETING AUTOMATION FOR RETAIL
What if you learn from Jess’s behaviour and ensure the message engages her.
What if you collect all relevant data into a unified profile of Jess.
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CUSTOMER INSIGHT AND MARKETING AUTOMATION FOR RETAIL
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This is how ecommerce marketing should be done
CUSTOMER INSIGHT AND MARKETING AUTOMATION FOR RETAIL
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Customer Lifecycle Marketing
CUSTOMER INSIGHT AND MARKETING AUTOMATION FOR RETAIL
ometria.com/customer-lifecycle-marketing
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Some examples
CUSTOMER INSIGHT AND MARKETING AUTOMATION FOR RETAIL
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Product Recommendations
in a
Basket Abandonment email
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Targeted Basket Abandonment
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CUSTOMER INSIGHT AND MARKETING AUTOMATION FOR RETAIL
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Twitter Custom Audience Facebook Custom Audience
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Automated and Segmented Post-Purchase Emails
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Wolf & Badger increases repeat rate by 60% and overall online revenue by 4% with customer lifecycle marketing programme by Ometria
INCREASE IN TOTAL ONLINE REVENUE 4%
REVENUE PER EMAIL SENT £3
INCREASE IN REPEAT PURCHASE RATE 60%
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Now what you’re probably thinking is…
CUSTOMER INSIGHT AND MARKETING AUTOMATION FOR RETAIL
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1. This is amazing
CUSTOMER INSIGHT AND MARKETING AUTOMATION FOR RETAIL
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2. This is really difficult
CUSTOMER INSIGHT AND MARKETING AUTOMATION FOR RETAIL
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CUSTOMER INSIGHT AND MARKETING AUTOMATION FOR RETAIL
OMETRIA IS TRUSTED BY
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38 Park StreetMayfairLondonW1K 2JF
Ivan MazourCEO and Founder
[email protected] 016 8383
CUSTOMER INSIGHT AND MARKETING AUTOMATION FOR RETAIL