Ny ISO-standard i projekt
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Transcript of Ny ISO-standard i projekt
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TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm1
Standardisering - Allmänt
”…en gemensam lösning på ett återkommande problem…”
Olika spårvidder
TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm2
Sex motiv för en projektledningsstandard
1. Standarder för projekthantering är helt avgörande för organisationers förmåga att utveckla projekt
2. Användandet av standarder ökar sannolikhet för framgång, dvs. uppfyllda projektmål
3. Standarder förbättrar kommunikationen mellan projektets intressenter
4. Användandet av standarder minskar den övergripande risken i projektverksamheten
5. Certfieringar möjliggör karriärvägar och belöningssystem för projektledare/programledare
6. Användandet av standarder attraherar mer kvalificerade medarbetare
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TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm3
ISO standard for PM
An ISO standard is more powerful and more easily accepted than any national standard or any framework developed by a project management organisation
TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm4
Standard (ISO - CEN – SIS m.fl.)
Certifierande organisationer
Projektmodeller
Metoder, verktyg, IT-stöd
Leverantörer
Skillnad: Europa – USA
(Bedömning av
erfarenhet och beteende)
90% lika,
(Roller, ansvar, processer,
faser, beslutspunkter och
dokument)
Utbildning, system,
konsulter
Samband mellan standard och övrigt projektstöd
ISO”21500”
(10006 m.fl)
IPMASvenskt
Projektforum
PMIPMI Sweden
Chapter
PROPS PPS PRINCE2 Pejl m.fl
PENG Succesivprincipen Gantt WBS SWOT OBS
Resultatvärdemetod , RBS RUP ITIL Agila (Scrum, XP, DSDM)
Projektplatsen MS Project Mindmanager Planisware
Fujitsu Sweco Addskils Dataföreningen CANEA ESI ASTRAKAN
Wenell Informator Microsoft Informator Semcon Qbis Exicom
m.fl….. m.fl…. m.fl….
Certifiering – intyg/kvalitetsbevis
som till sin riktighet bestyrkts av
oberoende organisation/myndighet
Modell – förlaga, beskrivning, försök
till avbildning av verkligheten
Metod - Tillvägagångssätt,
strategi, teknik för att gå från
en punkt till en annan
Standard –En norm som gäller för en
sak. Dokumenterad kunskap från
framstående aktörer inom industri,
näringsliv och samhälle
Fokus på grundläggande
processer,
faser, roller mm.
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TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm5
What is a project?
A project is a unique set of processes consisting of coordinated and controlled activities with start and finish dates, undertaken to achieve an objective.
TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm6
Target readership for the standard
Senior managers and project sponsors
Project managers and project team members
Developers of national or organisational standards
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TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm7
Scope
Overarching guidance for project management
Any type of organization
Any type of project
High-level description of concepts and processes
Projects in context of programmes and project portfolios
TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm8
Terms and definitions
Activity
Application area
Baseline
Change request
Configuration management
Control
Corrective action
Critical path
Group dynamics
Lag
Lead
Learning curve
Project life cycle
Project manager
Risk register
Stakeholder
Tender
Work breakdown structure dictionary
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TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm9
PM concepts interrelations
Project
Project management
Organisational strategy
Project environment
Project governance
Stakeholders
Competencies
Project life cycle
Project constraints
TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm10
Example of a value creation framework
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TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm11
Projects, programmes and portfolios
Portfolio
Program
Project
Program
Projec
t
Project
Portfolio
Project
Project
Projec
t
Projec
t
Project Portfolio
Project
Project Portfolio
Project
Project
TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm12
Project stakeholders
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TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm13
Project management processes
Each of the 39 processes belong to both a subject group and a process group
There are:
• 10 subject groups
• 5 process groups
TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm14
Processer i ISO 21500
4.3.2 Develop Project Charter
4.3.3 Develop Project Plans
4.3.4 Direct Project Work 4.3.5 Control Project Work.4.3.6 Control Changes
4.3.7 Close Project Phase or Project
4.3.8 Collect Lessons Learned
4.3.9 Identify Stakeholders
4.3.10 Manage Stakeholders
4.3.11 Define Scope4.3.12 Create Work Breakdown Structure4.3.13 Define Activities
4.3.14 Control Scope
4.3.15 Establish Project Team
4.3.16 Estimate Resources4.3.17 Define Project Organization
4.3.18 Develop Project Team
4.3.19 Control Resources4.3.20 Manage Project Team
4.3.21 Sequence Activities4.3.22 Estimate Activity Durations4.3.23 Develop Schedule
4.3.24 Control Schedule
4.3.25 Estimate Costs4.3.26 Develop Budget
4.3.27 Control Costs
4.3.28 Identify Risks4.3.29 Assess Risks
4.3.30 Treat Risks 4.3.31 Control Risks
4.3.32 Plan Quality 4.3.33 Perform Quality Assurance
4.3.34 Perform Quality Control
4.3.35 Plan Procurement 4.3.36 Select Suppliers 4.3.37 Administer Contracts
4.3.38 Plan Communications
4.3.39 Distribute Information
4.3.40 Manage Communication
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TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm15
Initiera Etablera Genomföra Avsluta
4.3.2 Develop Project Charter 4.3.3 Develop Project Plans 4.3.4 Direct Project Work 4.3.5 Control Project Work.
4.3.6 Control Changes
4.3.7 Close Project Phase or Project
4.3.8 Collect Lessons Learned
4.3.9 Identify Stakeholders 4.3.10 Manage Stakeholders
4.3.11 Define Scope
4.3.12 Create Work Breakdown
Structure
4.3.13 Define Activities
4.3.14 Control Scope
4.3.15 Establish Project Team 4.3.16 Estimate Resources
4.3.17 Define Project Organization
4.3.18 Develop Project Team 4.3.19 Control Resources
4.3.20 Manage Project Team
4.3.21 Sequence Activities
4.3.22 Estimate Activity Durations
4.3.23 Develop Schedule
4.3.24 Control Schedule
4.3.25 Estimate Costs
4.3.26 Develop Budget
4.3.27 Control Costs
4.3.28 Identify Risks
4.3.29 Assess Risks
4.3.30 Treat Risks 4.3.31 Control Risks
4.3.32 Plan Quality 4.3.33 Perform Quality Assurance 4.3.34 Perform Quality Control
4.3.35 Plan Procurement 4.3.36 Select Suppliers 4.3.37 Administer Contracts
4.3.38 Plan Communications 4.3.39 Distribute Information 4.3.40 Manage Communication
Tillämpa valda delar av processerna i de olika faserna i projektet
TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm16
4.3.2 Develop Project
Charter
4.3.3 Develop Project Plans 4.3.4 Direct Project Work 4.3.5 Control Project
Work.
4.3.6 Control Changes
4.3.7 Close Project Phase
or Project
4.3.8 Collect Lessons
Learned
4.3.9 Identify
Stakeholders
4.3.10 Manage Stakeholders
4.3.11 Define Scope
4.3.12 Create Work
Breakdown Structure
4.3.13 Define Activities
4.3.14 Control Scope
4.3.15 Establish Project
Team
4.3.16 Estimate Resources
4.3.17 Define Project
Organization
4.3.18 Develop Project Team 4.3.19 Control
Resources
4.3.20 Manage Project
Team
4.3.21 Sequence Activities
4.3.22 Estimate Activity
Durations
4.3.23 Develop Schedule
4.3.24 Control Schedule
4.3.25 Estimate Costs
4.3.26 Develop Budget
4.3.27 Control Costs
4.3.28 Identify Risks
4.3.29 Assess Risks
4.3.30 Treat Risks 4.3.31 Control Risks
4.3.32 Plan Quality 4.3.33 Perform Quality
Assurance
4.3.34 Perform Quality
Control
4.3.35 Plan Procurement 4.3.36 Select Suppliers 4.3.37 Administer
Contracts
4.3.38 Plan Communications 4.3.39 Distribute Information 4.3.40 Manage
Communication
Initiating Planning Implementing Controling Closing
Process Groups
Integration
Stakeholders
Scope
Resource
Time
Cost
Risk
Quality
Procurement
Communicatio
n
Subject
Groups
Nya
begrepp
som
ytterligare
förvirrar
Ej faser ! – Process groups (med liknande namn
som faser) som tillämpas i varje fas efter behov
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TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm17
Subject groups
1. Integration
2. Stakeholder
3. Scope
4. Resource
5. Time
6. Cost
7. Risk
8. Quality
9. Procurement
10.Communication
TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm18
1. Integration
Develop project charter
Develop project plans
Direct project work
Control project work
Control changes
Close project phase or project
Collect lessons learned
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TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm19
2. Stakeholder
Identify stakeholders
Manage stakeholders
TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm20
3. Scope
Define scope
Create WBS
Define activities
Control scope
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TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm21
4. Resource
Establish project team
Estimate resources
Define project organisation
Develop project team
Control resources
Manage project team
TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm22
5. Time
Sequence activities
Estimate activity durations
Develop schedule
Control schedule
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TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm23
6. Cost
Estimate costs
Develop budget
Control costs
TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm24
7. Risk
Identify risks
Assess risks
Treat risks
Control risks
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TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm25
8. Quality
Plan quality
Perform quality assurance
Perform quality control
TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm26
9. Procurement
Plan procurement
Select suppliers
Administer contracts
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TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm27
10. Communication
Plan communications
Distribute information
Control communication
TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm28
Process groups
Initiating
Planning
Implementing
Controlling
Closing
Process groups are not project phases!
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TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm29
Initiating Planning
Implementing
Closing
Controlling
TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm30
Project documents as inputs and outputs
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TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm31
Project start and end
a project starts when the performing organization completes the appropriate organizational project selection processes and mandates a new project to be initiated
a project ends when the project deliverable(s) has (have) been accepted, or the project has been prematurely terminated, and all project documentation is delivered and all closure activities have been completed
TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm32
Process descriptions
39 project management processes:
• Purpose
• Description
• Primary inputs
• Primary outputs
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TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm33
Example: Manage project team
Primary inputs Primary outputs
Project plans Staff performance
Project organisation chart Staff appraisals
Role descriptions Change requests
Progress data Corrective actions
TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm34
Example: Processes in Planning process group
Planning
Integration
Stakeholder
Time
Scope
Resource
Cost
Risk
Quality
Procurement
Communication
2
3
1
4
6
5
8
9
7
10
12
Not all process interactions are shown in the figure. The arrows represent one logical sequence of processes and it is up to the organization, project manager and/or project team to decide what processes are required and in what sequence the project will be run. A recursion is possible from any process.
Process
Groups
Subject
Groups
Define
Scope
4.3.11
Create WBS
4.3.12
Define
Activities
4.3.13
4.3.16 4.3.17
4.3.21Estimate
Activity
Durations
4.3.22
Develop
Schedule
4.3.23
Estimate
Costs
4.3.25
Develop
Budget
4.3.26
Identify
Risks
4.3.28
Assess
Risks
4.3.29
Plan Quality
4.3.32
Plan
Procurment
4.3.35
Plan
Communications
4.3.38
4.3.3
Develop
Project Plans
Define
Project
Organisation
Sequence
Activities
Estimate
Resources
18
TK 510: Anders Sandberg , Torben Grut, Ove Lundgren, Håkan Sjöholm35
Vad händer nu?
Officiell Draft International Standard skickas ut
Kommentarer insamlas
Möte i Paris
Final Draft international Standard 2012
International Standard 2012