Modelos de Formulação Estrategia-2015
Transcript of Modelos de Formulação Estrategia-2015
![Page 1: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/1.jpg)
Elsa Cardoso
2015
Modelos de Formulação de Estratégia
Conceitos fundamentais
Sistemas Informáticos de Apoio à Decisão II (SIAD I)
IGE, IGE-PL, MEI Ano lectivo 2015-2016, 2º semestre
![Page 2: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/2.jpg)
Estratégia Corporativa (Corporate Strategy) vs. Estratégia de Negócio
(Business Strategy)
![Page 3: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/3.jpg)
2015 [email protected] 3
Evolução do pensamento estratégico FONTE: [António, 2006, p. 20]
DO POSICIONAMENTO AO MOVIMENTO
Momento do Posicionamento (ou da adaptação): A estratégia está associada a uma adaptação ao meio envolvente que permita adquirir uma posição dominante face aos concorrentes, seguida de uma estratégia defensiva da vantagem competitiva; a estratégia é determinada de fora para dentro Porter (1985): - Estratégias genéricas que conduzem a uma posição dominate; - Cadeia de valor
![Page 4: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/4.jpg)
2015 [email protected] 4
Evolução do pensamento estratégico FONTE: [António, 2006, p. 20]
DO POSICIONAMENTO AO MOVIMENTO
Momento do Movimento (ou da intenção estratégica): Contexto de hiper-competição gerado pela procura de posições dominantes. Assume-se que uma vantagem competitiva está condenada a deteriorar-se e que a possibilidade de defesa de uma posição dominante é completamente ilusória. Num ambiente envolvente turbulento e incerto a única defesa é o movimento! Filosofia da intenção estratégica: A estratégia torna-se uma táctica de curto prazo consistindo em destabilizar permanentemente o sector a seu favor introduzindo novidades no mercado; a estratégia é determinada de dentro para fora; deixa de ser a adaptação à concorrência e passa a ser transformação e renovação Assume a existência de uma visão (ambiciosa e de longo prazo) e o desenvolvimento baseado numa carteira de competências core Para ser bem sucedida, a organização tem que conciliar vantagens competitivas múltiplas e não duráveis
![Page 5: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/5.jpg)
2015 [email protected] 5
Analyzing Business Strategy
Strategy as a link between the firm and its external environment
STRATEGY
THE FIRM
• Goals and values
• Resources and capabilities
• Structure and systems
THE INDUSTRY ENVIRONMENT
• Competitors
• Customers
• Suppliers
FONTE: [Grant, 2002]
![Page 6: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/6.jpg)
2015 [email protected] 6
Analyzing Business Strategy
The sources of superior profitability
CORPORATE STRATEGY
RATE OF RETURN ABOVE THE
COST OF CAPITAL
How do we make
money?
INDUSTRY
ATTRACTIVENESS
Which industries
should we be in?
COMPETITIVE ADVANTAGE
How should we
compete?
BUSINESS STRATEGY
FONTE: [Grant, 2002]
![Page 7: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/7.jpg)
2015 [email protected] 7
CORPORATE STRATEGY
Analyzing Business Strategy
Defines the scope of the firm in terms of industries and markets in which it competes (what business or businesses should we be in?) Corporate decisions include: • Investment in diversification
• Vertical integration
• Acquisitions
• New ventures
• Al location of resources between the different business of the firm
• Divestments
BUSINESS STRATEGY
Is concerned with how the firm competes within a particular industry or market; how it intends to establish a competitive advantage over its rivals. (How should we compete?)
FONTE: [Grant, 2002]
![Page 8: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/8.jpg)
2015 [email protected] 8
Analyzing Business Strategy FONTE: [Thompson et al., 2007, p. 8]
Identifying a company’s strategy: What to look for?
![Page 9: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/9.jpg)
2015 [email protected] 9
Analyzing Business Strategy
CORPORATE STRATEGY
“Corporate strategy is the pattern of decisions in a company that determines and reveals its objectives, purposes, or goals, produces the principal policies and plans for achieving those goals, and define the range of business the company is to pursue, the kind of economic and human organization it is or intends to be, and the nature of the economic and non-economic contribution it intends to make to make to its shareholders, employees, customers, and communities.”
Kenneth Andrews The concept of corporate strategy. 1971, p. 13
![Page 12: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/12.jpg)
2015 [email protected] 12
Analyzing Business Strategy FONTE: [Thompson et al., 2007, p. 50]
FROM THINKING STRATEGICALLY ABOUT THE COMPANY’S SITUATION AND CHOOSING A STRATEGY
![Page 13: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/13.jpg)
2015 [email protected] 13
Analyzing Business Strategy FONTE: [Thompson et al., 2007, p. 51]
THE COMPANY’S MACROENVIRONMENT
![Page 14: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/14.jpg)
Modelo das 5 Forças de M. Porter
• Propósito: analisar a actratividade de uma indústria
• Aplicado à estratégia corporativa
2015 [email protected] 14
![Page 15: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/15.jpg)
2015 [email protected] 15
Analyzing Business Strategy FONTE: [Thompson et al., 2007, p. 55]
5 FORCES MODEL OF COMPETITION (PORTER)
![Page 16: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/16.jpg)
Modelo das Estratégias Genéricas de M. Porter
• Estratégia de posicionamento para garantir vantagem competitiva
• Aplicado à estratégia de negócio
2015 [email protected] 16
![Page 17: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/17.jpg)
2015 [email protected] 17
Five Generic Competitive Strategies Source: [Thompson et al., 2007, p. 134]
![Page 18: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/18.jpg)
2015 [email protected] 18
Five Generic Competitive Strategies Source: [Thompson et al., 2007, p. 157]
![Page 19: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/19.jpg)
2015 [email protected] 19
Nelson António Estratégia organizacional - do posicionamento ao movimento Edições Sílabo, 2006 R. Grant Contemporary Strategy Analysis (4th Edition) Blackwell Publishers, 2002 Thompson, Strickland, Gamble Crafting and Executing Strategy - text and readings McGraw-Hill International Edition, 2007 Howard Rohm Building and Implementing a Balanced Scorecard: 9 Steps to Success – course notes 2001.
References
![Page 20: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/20.jpg)
Blue Ocean Strategy
![Page 22: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/22.jpg)
Blue Ocean Strategy Source: [Kim & Mauborgne, 2004]
Represent all the industries in existence today (known market space) with well defined and accepted boundaries, and where the competitive rules of the game are well understood. Companies try to outperform their rivals in order to grab a greater share of existing demand. As the space gets more crowded, prospects for profits and growth are reduced. Products turn into commodities, and increasing competition turns the “water bloody”. BLUE OCEANS
RED OCEANS
Represent all the industries not in existence today (unknown market space), and therefore free of competition. Demand is created rather than fought over. There is ample opportunity for a profitable and rapid growth.
22 2015 [email protected]
![Page 24: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/24.jpg)
Blue Ocean Strategy Source: [Kim & Mauborgne, 2004]
BLUE OCEANS
Two ways of creating a blue ocean: 1. Companies give rise to completely new industries (fewer cases)
Ebay 2. A blue ocean is created within a red ocean when a company alters the boundaries of an existing industry (most cases)
Cirque du Soleil
http://www.cirquedusoleil.com/world/pt/pt/index.asp
24 2015 [email protected]
![Page 25: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/25.jpg)
Blue Ocean Strategy Source: [Kim & Mauborgne, 2004]
THE PARADOX OF STRATEGY
Most companies seem becalmed in their red oceans. Suggested explanation: corporate strategy is heavily influenced by its roots in military strategy Strategy metaphors: “chief executive officers”, “headquarters”, “troops”, “front lines” This description of strategy is all about red ocean competition. Its all about confronting an opponent and driving him off a battlefield of limited territory. In contrast, Blue ocean strategy, is about doing business where there is no competitor.
25 2015 [email protected]
![Page 26: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/26.jpg)
Blue Ocean Strategy Source: [Kim & Mauborgne, 2004]
TOWARDS A BLUE OCEAN STRATEGY
1. Blue oceans are not about technology innovation Leading-edge technology is sometimes involved in the creation of blue oceans, but it’s not a defining feature. The secret is to link technology to what buyers value. 2. Incumbents often create blue oceans - and usually within their core business Most blue oceans are created within, not beyond, red oceans of existing industries. Examples: GM, Japanese automakers and Chrysler. 3. Company and industry are the wrong units of analysis The most appropriate unit of analysis for explaining Blue Oceans’ creation is the strategy move
4. Creating blue oceans builds brands
The set of managerial actions and decisions involved in making a major market-creating business offering
26 2015 [email protected]
![Page 27: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/27.jpg)
Blue Ocean Strategy Source: [Kim & Mauborgne, 2004]
BLUE OCEANS:
1. Creators of blue oceans do not play by traditional rules - they never use competition as a benchmark; they make competition irrelevant by creating a leap in value for both buyers and the company itself.
Defining Characteristics
2. Creators of blue oceans reject fundamental principle of conventional strategy: that a trade-off exists between value and cost and that strategy is essentially a choice between differentiation and low cost; they pursue both simultaneously.
27 2015 [email protected]
![Page 28: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/28.jpg)
28 2015 [email protected]
![Page 29: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/29.jpg)
Blue Ocean Strategy Source: [Kim & Mauborgne, 2005]
BLUE OCEANS: The Four Actions Framework
29 2015 [email protected]
![Page 30: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/30.jpg)
30 2015 [email protected]
![Page 31: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/31.jpg)
31 2015 [email protected]
![Page 32: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/32.jpg)
32 2015 [email protected]
![Page 33: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/33.jpg)
33 2015 [email protected]
![Page 34: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/34.jpg)
34 2015 [email protected]
![Page 35: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/35.jpg)
35 2015 [email protected]
![Page 36: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/36.jpg)
36 2015 [email protected]
![Page 37: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/37.jpg)
37 2015 [email protected]
![Page 38: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/38.jpg)
38 2015 [email protected]
![Page 39: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/39.jpg)
39 2015 [email protected]
![Page 40: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/40.jpg)
40 2015 [email protected]
![Page 41: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/41.jpg)
41 2015 [email protected]
![Page 42: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/42.jpg)
42 2015 [email protected]
![Page 43: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/43.jpg)
43 2015 [email protected]
![Page 44: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/44.jpg)
44 2015 [email protected]
![Page 45: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/45.jpg)
45 2015 [email protected]
![Page 46: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/46.jpg)
http://www.blueoceanstrategy.com/concepts/bos-tools/strategy-canvas/
Blue Ocean Strategy
46 2015 [email protected]
![Page 47: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/47.jpg)
Blue Ocean Strategy
http://www.blueoceanstrategy.com/concepts/bos-tools/3-tiers-of-noncustomers/ 47 2015 [email protected]
![Page 48: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/48.jpg)
Blue Ocean Strategy
http://www.blueoceanstrategy.com/concepts/bos-tools/3-tiers-of-noncustomers/ 48 2015 [email protected]
![Page 49: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/49.jpg)
49 2015 [email protected]
![Page 51: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/51.jpg)
51 2015 [email protected]
![Page 52: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/52.jpg)
52 2015 [email protected]
![Page 54: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/54.jpg)
54 2015 [email protected]
![Page 55: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/55.jpg)
55 2015 [email protected]
![Page 56: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/56.jpg)
56 2015 [email protected]
![Page 57: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/57.jpg)
57 2015 [email protected]
![Page 58: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/58.jpg)
58 2015 [email protected]
![Page 59: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/59.jpg)
59 2015 [email protected]
![Page 60: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/60.jpg)
60 2015 [email protected]
![Page 61: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/61.jpg)
61 2015 [email protected]
![Page 62: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/62.jpg)
62 2015 [email protected]
![Page 63: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/63.jpg)
63 2015 [email protected]
![Page 64: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/64.jpg)
64 2015 [email protected]
![Page 65: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/65.jpg)
65 2015 [email protected]
![Page 66: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/66.jpg)
66 2015 [email protected]
![Page 67: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/67.jpg)
67 2015 [email protected]
![Page 68: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/68.jpg)
http://www.blueoceanstrategyaustralia.com.au/australian-innovations/featured-case-studies/cirque-du-soleil/
Blue Ocean Strategy: example 1
68 2015 [email protected]
![Page 70: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/70.jpg)
70 2015 [email protected]
![Page 71: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/71.jpg)
71 2015 [email protected]
![Page 72: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/72.jpg)
72 2015 [email protected]
![Page 73: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/73.jpg)
73 2015 [email protected]
![Page 74: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/74.jpg)
74 2015 [email protected]
![Page 75: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/75.jpg)
75 2015 [email protected]
![Page 76: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/76.jpg)
76 2015 [email protected]
![Page 77: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/77.jpg)
77 2015 [email protected]
![Page 78: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/78.jpg)
78 2015 [email protected]
![Page 79: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/79.jpg)
79 2015 [email protected]
![Page 80: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/80.jpg)
80 2015 [email protected]
![Page 81: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/81.jpg)
81 2015 [email protected]
![Page 82: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/82.jpg)
82 2015 [email protected]
![Page 83: Modelos de Formulação Estrategia-2015](https://reader034.fdocument.pub/reader034/viewer/2022051223/577c84a41a28abe054b9c1ee/html5/thumbnails/83.jpg)
83 2015 [email protected]