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    Robustness Methodology

    Module

    Black Belt TrainingModule #4

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    Introduction

    The robustness initiative was instituted to:

    Improve thequalityof our products and

    processes.

    Lower our costto design and manufacture.

    Reduce our overall development timeso we

    can get new product to market faster.

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    1. Quality and Cost

    Objectives:

    Define the relationship between

    quality and cost

    Recognize the value of meeting

    target vs. specification

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    Step Loss Function Examined

    It is afallacythat:

    A quality product is one that meets

    specifications

    Any product that is within specifications is

    good; any product outside specifications is

    bad Any value within the specification limits is

    as good as any other

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    Only when we have to scrap

    or rework a product.

    Only if a product that is

    outside of specification gets

    to the customer. (In that case,we would experience some

    warranty cost.)

    QUALITY CHARACTERISTICS

    LOWER SPEC UPPER SPEC

    SCRAP &REWORK

    SCRAP &REWORK

    LOSS INDOLLARS

    Max

    Min

    Let's examine this from a customer viewpoint.

    Anotherfallacy isthat we experience a dollar loss

    Loss Function

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    what is the difference between the product that is just

    outside the specification limit and the one that is just

    inside the limit?

    ... really, a minute difference.

    TARGETLOWERLIMIT

    UPPERLIMITVALUE

    A B

    From the customer viewpoint,

    Loss Function

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    Quality Loss Function

    Whenever we vary from

    the target value, we

    experience both qualityloss and, hence, financial

    loss.

    The quality loss cost (loss

    in dollars) increases

    quadratically as we movefrom the target value.

    LOSS INDOLLARS

    Min

    Max

    Target

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    If we were producing this distribution,

    we would be experiencing some loss.

    TARGETLOWERLIMIT

    UPPERLIMITVALUE

    Loss Function

    Quality Loss Function

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    If we were producing this distribution, that has less

    variance from target, the loss cost would be lower.

    TARGETLOWERLIMIT

    UPPERLIMITVALUE

    Loss Function

    Quality Loss Function

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    Robustness

    methodologies will helpus achieve customer

    targets and reduce

    variance from the target.

    Robustness Defined

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    2. Robustness Defined

    Objectives:

    Define robustness

    Discover robust and non-robust products

    Recognize the parameters that affect the quality

    characteristics of a product or process

    Recognize where the robustness methodology isbest used

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    The Robustness Definition

    "Robustness is a state of insensitivity ...

    ...of the functional performance of a product or process ...

    ...to variations in raw material, manufacturing processes

    and operating environment...

    ...over its intended useful life...

    ...at a cost that represents value."

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    For Example...

    As consumers, we expect our automobiles to start

    every time, on the first turn of the key, regardless

    of: Whether it's cold, hot, or humid

    Altitude

    Age of the car

    Hot or cold start, etc.

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    The Parameter(P) Diagram

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    A number of parameters (factors) can influence the response of

    the product or process.

    NOTE: Parameter and factor are interchangeable terms.

    P Diagram

    Noise Facto rs

    Contro l Factors

    Signal Facto rs Respons eProduct or

    Process

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    Signal Factors

    Factors that are set by the user or operator of the

    product or process to achieve the intended target

    value for the response.

    Noise Factors

    Control Factors

    Signal Facto rs ResponseProduct or

    Process

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    You saw that customer requirements determine the response that is desired

    of the product or process.

    Fixed (Static) Same outcome every time the product or process

    is used

    Variable (Dynamic) Outcome is controlled by the operator or owner

    Identifying the quality characteristic (response) that you want to make

    robust to a certain condition is the starting point in robustness

    methodology.

    Product or

    ProcessResponse

    Signal / Response

    Signal

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    Signal Examples

    RadioVolume Knob

    Chip

    Placement

    Refrigerant

    Charging

    Process Response Signal Type

    Decibels

    X-Coordinate

    Pounds of

    Refrigerant

    Dynamic

    Static

    Static

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    Choose the setting that

    optimizes the response

    T

    Static Signal

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    Example: Spot Welding

    Performance Measure: Nugget Size

    Robust Performance: Variation Reduction

    Target Attainment

    size

    Static with Nominal-the-Best Target

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    Example: Spot Welding

    Performance Measure: Pull Strength

    Robust Performance: Variation Reduction

    Maximize Strength

    strength

    Static with Larger-the-Best Target

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    Example: Printed Wiring Boards

    Performance Measure: Number of

    Soldering Defects

    Robust Performance:

    Variation Reduction

    Minimize Defects

    0

    0.2

    0.4

    0.6

    0.8

    1

    1.2

    0 1 2 3 4

    No. of Defects

    Static with Smaller-the-Best Target

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    Best Fit Line

    X1 X2 X3 X4

    Slope b

    yResponse

    xSignal

    MSE

    ...

    Best Fit Line

    X1 X2 X3 X4

    b Slope/Sensitivity

    yResponse

    xSignal

    MSE = Variation

    ...

    Choose the best control setting

    that minimizes the overall

    variation that will optimize

    the response

    Dynamic Signal

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    Analyzing a Dynamic Signal

    Slope (b):

    Slope of the Best Fit Line

    Mean Square Error (MSE):

    Average of the square of the

    distance from the response to the

    best fit line.

    S/N i = 10 log b2

    MSE{ }

    Signal to Noise Ratio

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    Example: Modular Alternator

    Performance Measure: Output DC for 500-

    6000 rpm

    Ideal function: Varying output

    with respect to inputRobust Performance:

    Variation Reduction

    Ideal function attainment

    0

    10

    20

    30

    40

    50

    500 1500 2500 3500 4500 5500 6500 7500

    Speed

    Current

    Dynamic with Ideal Function

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    Noise Factors

    Noise Factors

    Control Factors

    Signal Factors ResponseProduct or

    Process

    Factors that cannot be controlled or the engineer

    decides not to control.

    We want to make the response insensitive to noise

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    Categories of Noise Factors

    External: Environment in whicha product/process works and theload to which it is subjected.

    Unit-to-unit variation: Inevitablevariation in a manufacturing

    process leads to variation in theproduct from unit to unit.

    Deterioration: Individualcomponents may deteriorate

    causing a decrease inproduct/process performance astime passes.

    Noise Factors

    Control Factors

    Signal Factors ResponseProduct or

    Process

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    Examples of Noise by Category

    External

    Environment(Customer Usage Profiles)

    Temperature, humidity, vibration

    Operator usage

    Unit-to-Unit Variation

    Manufacturing variation (Process Capability)

    Differences in torque on a fastener

    Differences in diameter from machining

    Raw material variation

    Deterioration

    Wear over time (Reliability)

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    Control Factors

    Noise Factors

    Contro l Facto rs

    Signal Factors ResponseProduct or

    Process

    Factors that can be freely specified by the engineer.

    May be set at varying levels.

    Control factors are specified by the engineer.

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    Examples of Control Factors

    Injection Molding Process

    Material Type

    Dimensions

    Injection Time

    Hold Pressure

    Can you name others?

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    Desired Response: Fixed Suspension Stiffness (Static)

    Suspension

    Response

    FixedSuspension

    Stiffness

    Control Factors

    Suspension Type(Hydraulic/Pneumatic)Coil Properties

    Placement and Orientation on VehicleInitial StiffnessSize of Shock

    Noise Factors

    Road ConditionVehicle Load*

    Temperature

    Wear Over Time

    Vehicle Speed*

    Contamin ants (Dirt /Salt)

    * Noise factors are now considered Signal

    factors because they are inputs used to

    adjust the target response

    P Diagram for Suspension

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    P Diagram for Braking

    Desired Response: User Adjustable Stopping (Dynamic)

    Signal(s)

    Force onBrake Pedal

    Response

    StoppingDistance

    Control Factors

    Pad MaterialCaliper Type

    Rotor ThicknessPad Area

    Noise Factors

    Road ConditionVehicle LoadTemperature

    Wear Over Time

    Vehicle Speed

    Brake

    Stopping Distance

    R b t C B A hi d

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    Robustness Can Be Achieved

    Using a Three-step Approach

    1. Concept Design

    3. Tolerance Design

    2. Parameter Design

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    1. Concept Design

    Various architectures and technologies areexamined before selecting one that will achievethe desired function of the product or processand will meet the customer's requirements

    The alternatives selected through conceptdesign can affect the sensitivity to noise factorsand reducing cost

    Involves innovation

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    *Statistical Experimental Design techniques, Signal-to-Noise ratios, and

    their application to robustness will be covered in detail in another course.

    One tool for achieving th e object ives of parameter

    design is Stat ist ical Exper imental Design.*

    In p arameter design, the results o f an exper iment d esign

    are oft en measu red in terms of th e Signal-to-Noise* ratio

    (S/N), which is an ind icator of robustness .

    Parameter design achieves robustnessw ith no inc rease in the

    produ ct /manufactur ing cost .

    2. Parameter Design

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    3. Tolerance Design

    Tolerances are tightened and higher-grade materials are specified as required.

    Trade-offs are made between the reduction in quality loss due to performancevariation and the increase in product cost.

    Tolerance design increasesthe product/manufacturing

    cos tand should be done only when parameter design has

    not suff ic ient ly reduc ed var iat ion.

    Production

    Cost

    Quality

    Loss

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    The Traditional ApproachTraditionally, most engineering

    time is spent on concept and

    tolerance design, and a small

    percentage on parameter design.

    Impact o f Tradit ional

    Approach

    Relying on tolerance

    design makes productsmore expensive to

    manufacture.

    Relying on improved

    concept design requires

    breakthroughs that aredifficult to schedule and

    require greater lead time.

    Traditional Approach

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    Robustness Methodology

    Best used early in the design/development cycle.

    Applies to all areas in product development cycle.

    Ensures the functional

    performance of the

    product/process is insensitive

    to noise.

    Decreases manufacturingprocess variation.

    Product/Process Design

    Improves new technologies,

    concepts, and designs before

    they are put on the "bookshelf."

    Ensures that they are usable in a

    wide range of applications andenvironments.

    Technology

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    Why the robustness initiative exists

    Management's commitment to the initiative

    The education and training process that will be used

    The relationship between quality and cost

    Basic robustness definitions and concepts

    When and where the robustness methodology is used

    The relationship between the robustness methodology andparameter design

    Formulation steps for parameter design

    Summary