MAHM6e Ch10.Ab.az

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    10-1

    Activity- and

    Strategy-BasedResponsibility

    Accounting

    CHAPTER

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    1. Compare and contrast functional-based,

    activity-based, and strategic-based

    responsibility accounting systems.

    2. Explain process value analysis.

    3. Describe activity performance measurement.

    4. Discuss the basic features of theBalanced

    Scorecard.

    Objectives

    After studying this

    chapter, you should

    be able to:

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    10-3

    Responsibility

    Accounting Model

    Assigning responsibility

    Establishing performancemeasures or benchmarks

    Evaluating performance

    Assigning rewards

    The responsibility accounting modelis

    defined by four essential elements:

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    Functional-based

    Activity-based

    Strategic-based

    Types of Responsibility

    Accounting

    Management accounting offers thefollowing three types of responsibilityaccounting systems.

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    A functional-based responsibil i ty accounting systemassigns responsibility to organizational units and

    expresses performance measures in financial terms.

    Functional-

    Based ResponsibilityAccounting System

    It is the responsibility accounting system that

    was developed when most firms were

    operating in relatively stable environments.

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    Elements of a

    Functional-Based

    ResponsibilityAccounting System

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    Responsibility Is

    Defined

    Individual

    in Charge

    Operating

    Efficiency

    Financial

    OutcomesUnit

    Budgets

    Static

    Standards

    Standard

    Costing

    Currently

    Attainable Stds.Financial

    Efficiency

    Actual vs.

    Standard

    Controllable

    CostsFinancial

    Measures

    Performance Measures

    Are Established

    Performance Is

    Measured

    Individuals Are

    Rewarded Based on

    Financial Performance

    Profit

    Sharing

    Promotions Bonuses

    Salary

    Increases

    Organizational

    Unit

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    Elements of an

    Activity-Based

    ResponsibilityAccounting System

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    Responsibility Is

    Defined

    Team

    Value Chain

    Optimal

    Process

    Oriented

    Dynamic

    Value-

    AddedTime

    Reductions

    Cost

    Reductions

    Quality

    ImprovementTrend

    Measures

    Performance Measures

    Are Established

    Performance Is

    Measured

    Individuals Are Rewarded

    Based on Multidimensional

    Performance

    Gain-

    Sharing

    Promotions Bonuses

    Salary

    Increases

    Financial

    Process

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    Strategy-

    Based Responsibility

    Accounting System

    A strategic-based responsibil i ty accounting system

    (Balanced Scorecard)translates the mission andstrategy of an organization into operational objectivesand measures for four different perspectives:

    The financial perspective

    The customer perspective

    The process perspective

    The infrastructure (learning and

    growth) perspective

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    Elements of a

    Strategy-Based

    ResponsibilityAccounting System

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    Responsibility Is

    Defined

    Financial

    Process

    Communica-

    tion Strategy

    Alignment of

    Objectives

    Balanced

    Measures

    Link to

    StrategyFinancial

    Measures

    Process

    Measures

    Customer

    MeasuresInfrastructure

    Measures

    Performance Measures

    Are Established

    Performance Is

    Measured

    Individuals Are Rewarded

    Based on Multidimensional

    PerformanceGain-

    Sharing

    Promotions Bonuses

    Salary

    Increases

    Infrastructure

    Customer

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    Activity-based management (ABM)is a systemwide,

    integrated approach that focuses managements attention

    on activities with the objective of improving customervalue and the profit achieved by providing this value.

    Activity-Based Management

    (ABM)

    Activity-based management encompasses both

    product costing and process value analysis.

    The activity-based management model has two

    dimension: a cost dimensionand a process

    dimension.

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    Cost Dimension

    Activity-Based Management Model

    Resources

    Process Dimension

    Driver

    Analysis

    Why?

    Performance

    Analysis

    How well?

    Products

    and

    Customers

    Activities

    What?

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    Process value analysisis fundamental to activity-based

    responsibility accounting, focuses on accountability for

    activities rather than costs, and emphasizes the

    maximization of systemwide performance instead ofindividual performance.

    Process Value Analysis

    Process value analysis is concerned with:

    Driver analysis

    Activity analysis

    Activity performance measurement

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    Activity Analysis

    Activity analysisis the process of identifying, describing,

    and evaluating the activities an organization performs.

    Activi ty analysisshould produce four outcomes:

    What activities are done.

    How many people perform the activities.

    The time and resources are required to performthe activities.

    An assessment of the value of the activities to

    the organization.

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    Those activities necessary to

    remain in business are calledvalue-added activities.

    Value-

    Added

    Activities

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    Activities needed to comply

    with the reporting

    requirements, such as the

    SEC, are value-added by a

    mandate.

    Value-

    AddedActivities

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    A discretionary activi tyis classified as value-added

    provided it simultaneously satisfies three conditions:

    Value-Added

    Activities

    The activity produces a change of state.

    The change of state was not achievable by

    preceding activities.

    The activity enables other activities to be

    performed.

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    Nonvalue-

    AddedActivities

    Scheduling

    Moving

    Waiting Inspecting

    Storing

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    Activi ty Analysis

    Activity elimination

    Activity selection

    Activi ty reduction

    Activi ty sharing

    Activity Analysis Can Reduce Costs in Four Ways:

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    Efficiency

    Quality

    Time

    Measures of Activity

    Performance

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    Measures of Activi ty Performance

    Financial measures of activityefficiency include:

    Value and nonvalue-

    added activity cost

    reports

    Trends in activity cost

    reports

    Kaizen standard setting

    Benchmarking

    Life-cycle costing

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    Value- and Nonvalue-Added

    Cost Reporting

    Activity Activity Driver SQ AQ SP

    Welding Welding hours 10,000 8,000 $40

    Rework Rework hours 0 10,000 9

    Setups Setup hours 0 6,000 60

    Inspection Number of inspections 0 4,000 15

    Value-added

    standards call for

    their elimination

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    Value- and Nonvalue-Added

    Cost Reporting

    Activity Activity Driver SQ AQ SP

    Welding Welding hours 10,000 8,000 $40

    Rework Rework hours 0 10,000 9

    Setups Setup hours 0 6,000 60

    Inspection Number of inspections 0 4,000 15

    Value-added

    standards call for

    their elimination

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    Welding $400,000 $ - 80,000 $320,000

    Rework 0 90,000 90,000

    Setups 0 360,000 360,000

    Inspection 0 60,000 60,000

    Total $400,000 $430,000 $830,000

    Value- and Nonvalue-

    Added Cost ReportValue-Added Nonvalue- Actual

    Activity Costs Added Costs Costs

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    Welding -$80,000 $ 50,000 $ 30,000

    Rework 90,000 70,000 20,000

    Setups 360,000 200,000 160,000

    Inspection 60,000 35,000 25,000Total $430,000 $355,000 $235,000

    Nonvalue-Added Costs

    Activity 2003 2004 Change

    Trend Report: Nonvalue-Added Costs

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    The Role of Kaizen Standards

    Kaizen costingis concerned withreducing the costs of existing

    products and processes.

    Controll ing this cost reduction process is

    accomplished through the repeti tive useof two major subcycles:

    (1) the kaizen or continuous

    improvement cycle, and

    (2) the maintenance cycle.

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    Act

    Kaizen Cost Reduction Process

    Do Do

    Kaizen Subcycle Maintenance

    Subcycle

    Check

    Plan

    Search

    Check

    Act

    StandardLock in

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    Benchmarking uses best

    practices as the standard forevaluating activity

    performance.

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    Activity Capacity Management

    Activi ty capacityis

    the number of times

    an activity can be

    performed.

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    AQ = Activity capacity acquired (practical capacity)

    SQ = Activity capacity that should be used

    AU = Actual usage of the activity

    SP = Fixed activity rate

    SP x SQ

    $2,000 x 0

    $0Activity

    Volume Variance

    $120,000 U

    Unused

    Capacity Variance

    $40,000 F

    Activity Capacity Variance

    SP x AQ

    $2,000 x 60$120,000

    SP x AU

    $2000 x 40$80,000

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    Target Costing

    A target costis the difference between the sales price

    needed to capture a predetermined market share and the

    desired per-unit profit.

    Example: Current product specifications and thetargeted market share call for a sales priceof $250,000. The required profit is $50,000

    per unit. The target cost is computed asfollows:

    $250,000$50,000 = $200,000

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    Target Cost

    Target PriceMarket Share

    Objective

    Product

    Functionality

    Target Profit

    Product and

    Process Design

    Target

    Cost Met?

    NO

    Produce Profit

    YES

    Target-

    Costing

    Model

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    Unit Cost and Price Information for New Product

    Unit production cost $ 6

    Unit life-cycle cost 10

    Unit whole-life cost 12

    Budgeted unit selling price 15

    Life-Cycle Costing: Budgeted

    Costs and Income

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    2003 ---- -$200,000 -$200,000 -$200,000

    2004 $600,000 -320,000 280,000 80,000

    2005 900,000 -480,000 420,000 500,000

    Annual Cumulative

    Year Revenues Costs Income Income

    Budgeted Product Income Statements

    10 42P f R t f

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    10-42Performance Report for

    L ife-Cycle Costs

    2003 Development $190,000 $200,000 $10,000 F

    2004 Production 300,000 240,000 60,000 U

    Logistics 75,000 80,000 5,000 F

    2005 Production 435,000 360,000 75,000 U

    Logistics 110,000 120,000 10,000 F

    Analysis: Production costs were higher than expected because

    insertions of diodes and integrated circuits also drive costs (bothproduction and postpurchase costs).

    Conclusion: The design of future products should try to

    minimize total insertions.

    Year Item Actual Costs Budgeted Costs Variance

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    The

    Balanced

    Scorecard

    The Balanced Scorecardtranslates

    an organizations mission and

    strategy into operational objectivesand performance measures for four

    different perspectives:

    The financial perspective

    The customer perspective

    The internal business

    process perspective

    The learning and growth

    perspective

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    Strategy, according to Robert Kaplan and

    David Norton, is defined as

    . . . choosing the market and customer

    segments the business unit intends to serve,

    identifying the critical internal and business

    processes that the unit must excel at to

    deliver the value propositions to customers

    in the targeted market segments, and

    selecting the individual and organizationalcapabilities required for the internal,

    customer, and financial objectives.

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    Testable Strategy

    Illustrated

    Quality

    Training

    Infra-

    structure

    Redesign

    Products

    Process

    Reduce

    Defective

    Units

    Increase

    Customer

    Satisfaction

    Customer

    Increase

    Market

    Share

    Increase SalesFinancial Increase Profits

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    Summary of Objectives and Measures:

    Financial Perspective

    Objectives Measures

    Revenue Growth:

    Increase the number of new Percentage of revenue

    products from new products

    Create new applications Percentage of repeat

    customers

    Develop new customers and Percentage of revenue from

    markets new sourcesAdopt a new pricing strategy Product and customer

    profitability

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    Objectives MeasuresCost Reduction:

    Reduce unit product cost Unit product cost

    Reduce unit customer cost Unit customer cost

    Reduce distribution channel cost Cost per distribution channel

    Asset Uti l ization:

    Improve asset utilization Return on investmentEconomic value added

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    Summary of Objectives and Measures:

    Customer PerspectiveObjectives Measures

    Core:

    Increase market share Market share (percentage of

    market)Increase customer retention Percentage of repeat

    customers

    Increase customer acquisition Number of new customers

    Increase customer satisfaction Ratings from customer

    surveysIncrease customer profitability Customer profitability

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    Objectives Measures

    Performance Value:Decrease price Price

    Decrease postpurchase costs Postpurchase costs

    Improve product functionality Ratings from customer

    surveysImprove product quality Percentage of returns

    Increase delivery reliability On-time delivery percentage

    Aging schedule

    Improve product image and Ratings from customer

    reputation surveys

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    Actual Conversion Cost per Unit

    Standard costs per minute = $1,600,000/400,000

    = $4 per minuteActual cycle time = 60 minutes/10 units

    = 6 minutes per unit

    Actual conversion costs = $4 x 6= $24 per unit

    Theoretical Conversion Cost per Unit

    Theoretical cycle time = 60 minutes/12 units

    = 5 minutes per unitTheoretical conversion

    costs = $4 x 5

    = $20 per unit

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    Summary of Objectives and Measures:

    Process PerspectiveObjectives Measures

    Innovation:

    Increase the number of new Number of new products vs.

    products plannedIncrease proprietary products Percentage of revenue from

    proprietary products

    Decrease new product Time to market (from start

    development time to finish)

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    Objectives Measures

    Operations:

    Increase product quality Quality costsOutput yields

    Percentage of defective units

    Increase process efficiency Unit cost trends

    Output/input(s)

    Decrease process time Cycle time and velocity

    MCE

    Postsales Service:

    Increase service quality First-pass yields

    Increase service efficiency Cost trendsOutput/input(s)

    Decrease service time Cycle time

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    Summary of Objectives and Measures:

    Learning and Growth PerspectiveObjectives Measures

    Increase employee capabilities Employee satisfaction ratings

    Employee turnover percentage

    Employee productivity(revenue/employee)

    Hours of training

    Strategic job coverage ratio

    (percentage of critical job

    requirements filled)

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    Objectives MeasuresIncrease motivation and Suggestions per employee

    alignment Suggestions implemented per

    employee

    Increase information systems Percentage of processes withcapabilities real-time feedback

    capabilities

    Percentage of customer-facing

    employees with on-line

    access to customer andproduct information

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    The End

    Chapter Ten

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