Dr. Madhulika JainPostal Address: - C/O Dr. Alok Badkul, A -10, Sangam Park, Railway Officers Colony, Ambedkar Road, Maldhakka, Pune - 411001Contact Details:-Mobile : 9822596718Email: madhulikaj@gmail.comOverviewMadhulika Jain is an Medical Graduate (MBBS) with Post Graduation in Health and Hospital Management, brings a total of eight and half years of experience to her role for an Administrator in healthcare sector. Her experience includes managing house staff, patient amenities, floor in-charge & quality management systems required for patient satisfaction. She has competencies in project management, team building and escalation management and ability to apply it in healthcare industry lends itself to disciplined and proactive approach toward organizational value creation for its patients.Madhulika has worked with different healthcare organizations providing a range of services including administration, pain and palliative care, medicine, obstetrics & gynecology (general practitioner). She has been part of middle management advising senior executives of the healthcare organizations in strategic and operational initiatives to improve patient satisfaction.Professional ExperienceDirector Medical Administration, Cipla Cancer and Aids Foundation.Madhulika is currently working as Director Medical Administration with Cipla cancer and Aids Foundation,Pune. She is leading a team of 150 staff including doctors, paramedics, administrative, social workers, contractual staff. She is heading all the administrative responsibilities of the centre independently. Centre Manager , Apollo Health & Lifestyle LimitedMadhulika has worked as centre manager for Apollo Health & Lifestyle Limited ,Pune and leading a team of 30-35 Doctors,15 paramedics,20 administrative staff etc. It is an independent and strategic business unit and is responsible to develop and function it as financially viable unit. She is also responsible to develop and market strategic growth plan and its execution besides fully managing day to day operations. Assistant Hospital AdministratorMadhulika has worked as Assistant Hospital Administrator and Centre Head for the Shanti Clinic and Diagnostic Centre, an independent and SBU of "Budhrani and Inlaks Hospital ,Pune." for a period of 1 year and 8 months. She was responsible to manage all the functions of administrator including planning, scheduling, recruitments, procurement, organizing camps, marketing and accounting and was entrusted with role to develop it as financially viable unit while maintaining its ethical and charitable character.Accomplishments :-1.transformed the unit into financially viable unit while maintaining its ethical and charitable character.2.Upgraded the key diagnostic facilities in pathology and radiology and their successful operationaization.3.Successfully marketed pre-employment health check-up plans and health check-ups with growth of 300%.Senior Medical Officer & Administrator in-charge Madhulika has worked as an able Administrator for Orange City Hospital and Research Institute, Nagpur for three years. She had critical responsibilities that includes patient management, emergency handling, planning and managing staff duties and rosters. She was overseer for patient discharge procedure and was responsible for its successful execution with excellent service rate.Accomplishments:- 1. Proactively managed project - Patient Satisfaction at Orange City Hospital, Nagpur 2. Promoted on performance within two yearsSenior Registrar, Pain and Palliative careMadhulika has been critical asset to TATA Memorial Cancer Hospital, Mumbai for two years as the Senior Registrar. She had critical responsibilities that includes managing OPD independently to serve terminally ill cancer patients and was the team leader of clinical psychologist, NGO volunteers and medical staff for providing physical, medical, psychological and spiritual support to terminally ill cancer patients. She was proactive in visiting patients at their home at least 3-4 times in month and provide medical aid.Accomplishments:- 1. Promoted on performance within an yearMedical PractitionerMadhulika has provided valuable services to Railway Hospital, Bhusawal for one and half years as the General practitioner (Medicine, Obs & Gyn). She was responsible for handling medical emergencies, attending train calls for managing patients and was in-charge for general OPD. Resident Medical OfficerMadhulika has provided valuable services to Sahayog Hospital, Guna for an year as the General practitioner (Medicine, Obs & Gyn). She was responsible for handling medical emergencies and was looking after general OPD. Key Skills Drive operational efficiency in hospital management through project management, staff management, quality management, OPD handling, Pain and Palliative care and medical emergencies (resuscitation) .Excellent leadership and teaming skills A keen and intuitive learner, has wide experience base related to various medical departmentsRotatory InternshipMedical InternMadhulika has completed one year rotatary internship programme at District hospital, Guna.EducationPost Graduate Diploma in Health and Hospital Management (PGDHHM) from IGNOU - Passed in 2007 - First DivisionBachelor of Medicine and Bachelor of Surgery (MBBS) from MGM Medical College, Indore- Passed in 1996 Professional Achievements 1.Certificate course in pain and palliative care2.Process approach to Quality Management System3. Certificate in Resuscitation programme