LYNXA Regional Transportation System

Lisa DarnallChief Operating Officer

LYNX

July 14, 2010

History

1931 – Orlando Transit Company founded

1971 – Orlando Transit Company granted Grayline Charter license

1972 – Interlocal Agreement signed with Orange, Seminole and Osceola counties to form OSOTA.

1984 – The business name changed to Tri County Transit

History

1992 – The business name changed to LYNX

LYNX was named Community Transportation Coordinator for Central Florida becoming the first regional CTC in the state

Paratransit Service called A+ Link

1994 – OSOTA d/b/a LYNX merged with Central Florida Commuter Rail Authority to become the Central Florida Regional Transportation Authority d/b/a LYNX

2002 – Increased funding and paratransit service improvements resulted in a name change to ACCESS LYNX

LYNX Overview

• 2,500 square mile service area• Serving Orange, Osceola and Seminole counties

• LYNX Board of Directors represent our primary funding partners:– Orange– Osceola– Seminole– City of Orlando– FDOT

LYNX Services

In Region Services• Fixed Route Bus Service

80,534 average trips per day• Vanpool/Carpool

694 average trips per day• Flex Service

436 average trips per day• Paratransit - ADA, TD and Medicaid

2,100 average one-way passenger trips per day

LYNX Services

Beyond Region Services• Express service from Volusia

and Lake counties

• Fixed route, flex and paratransit service

from Polk County

• Medicaid Paratransit Services throughout

the state

What it means to be a regional transportation provider

Customer– Cross jurisdictional boundaries using the same provider

– Cross jurisdictional eligibility advantages

– Regional consistency – fares, policies & procedures, customer service

What it means to be a regional transportation provider

Business– Economies of scale– The volume of trips allow the draw down of additional

Federal funding– Larger pool of manpower resources– Larger pool of vehicles to schedule and dispatch– Consolidated call center and dispatch operation– Successful in competitive grant requests

Funding for Paratransit

ADA• 10% of our federal formula funds • Funding partners and passenger fares

TD• 10% local match (collected through passenger fares)• 90% Transportation Disadvantaged Trust Fund

Medicaid• Agency for Healthcare Administration

How funding works in a regional system

ADA• Based on jurisdiction of each customer’s residence, charge

trips to the appropriate County regardless of origin or destination

• Each jurisdiction pays their fair share

TD and Medicaid• Provide as many trips as possible, regardless of jurisdiction,

with available funding

Successes

• Started as a regional system

• Increased efficiencies through centralized call center, scheduling and dispatch operations

• Increased service productivity and service efficiencies

• Regional system lets customer travel freely within the region with one trip request

• One provider

Challenges

• The need to provide data by county and urbanized areas

• Trip distances increase costs

• Increased deadhead miles due to large service area

• Jurisdictions need to agree on how the systems is operated

• All available funding resources need to be part of the coordinated system

Future Plans

Thank You

Contact InformationLisa DarnallChief Operating Officer455 N. Garland AvenueOrlando, FL 32801-1518407-254-6036