Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter...

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Lecturer: Sherman Chui For 2015-2016-2 GUANGDONG UNIVERSITY OF FOREIGN STUDIES

Transcript of Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter...

Page 1: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Lecturer: Sherman Chui

For 2015-2016-2GUANGDONG UNIVERSITY OF FOREIGN STUDIES

Page 2: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Course Introduction

Week 1 Agenda

1. Introduction of Lecturer

2. Class Overview

Course Schedule

Final Grade

Homework + Term Project

3. Class Rules

Page 3: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Lecturer of Guangdong University of Foreign Studies广东外语外贸大学讲师

Deputy Chairman of Mensa China中国门萨组织副主席

CEO of Vinqui.LtdVinqui有限公司执行总裁

Marketing Committee of Peace International Foundation国际和平组织对外市场交流委员

Red Cross Guangzhou Enterprise Service Team 1广东省红十字会企业家会员服务总队队员

Sherman Chui 徐锡文

Page 4: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning
Page 5: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Led 2 & Guided 1 company

to go public on NASDAQ

and HK Exchange

Page 6: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Former CEO of various companies:

Picasso, Tara China

Page 7: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

P&G Management System

Division - Group Manager

Business Process Re-engineering

Page 8: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

World Champion Wang Hao

Japanese Team - 福原爱

• Famous in different countries: Britain, USA, Germany, France,

• Spain, Russia and Japan etc..• Loved by sports stars, coaches, TV host…

Coach of China Table Tennis Team

VINQUI

Page 9: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

• Online Sports Jewelry Store

• Have customer worldwide

• Google search – No. 1

VINQUI

Page 10: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Our Customers include:

VINQUI

Page 11: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Deputy Chairman of Mensa China

Marketing & Product Advisory Committee

Chairman

• www.mensa-china.com

• Top 2% High IQ Society

founded in 1946

• 80 Countries in the World

Page 12: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Red Cross – Guangzhou Enterprise Team 1

• 540 Members

• Raised RMB 30,000,000 in 2014 for charity

• 100% promise - raised money to the

People in need

• Charity Activities:

raised money to build schools,

cataract surgery

relief disaster

visit elderly…

Page 13: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Red Cross – Guangzhou Enterprise Team 1

Page 14: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Peace International Foundation

• Committee of marketing communication

Page 15: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Lecture Circuit

北京大学

暨南大学

华南理工大学

复旦大学

ICBC.

广东财经大学中国人民大学

上海财经大学

EF

华南农业大学华南师范大学

广州大学

香港大学The Hong Kong

Polytechnic University

Page 16: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Ultimate Frisbee

GDUFS Ultimate Frisbee & Guangzhou Ultimate Frisbee Coach

Page 17: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Table Tennis

International Table Tennis Federation

Page 18: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

265.195 km

Page 19: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Bike Races

13h 200km

Page 20: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Photography

Page 21: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Countries Traveled

Traveled around 39 countries

Page 22: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Achievements & Awards• Captain & President of 3 year Illinois State

Chess Team Champion

• 2nd Place Individual Illinois State

Championship

• Ranked top 50 under 18 in U.S.

in Chess

• Top 10 in HK Chess Team

• Chess 20+ Awards/Trophies

Page 23: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Recommended Books: The 4-Hour Series by Timothy Ferriss

The 4-Hour Workweek The 4-Hour ChefThe 4-Hour Body

Both can be bought on AMAZON, kindle edition is cheaper.

There is also a 3h video on Youtube worth watching.

Page 24: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Class Overview

Page 25: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

ECOMMERCE

Week 1 Course Introduction

Week 2 Course Overview +

Alternative Models

Week 3 Product Sourcing

Week 4 Taobao, Delivery &

Alipay

Week 5 Psychology of Selling

Week 6 No Class (清明)

Week 7 Web Store

Week 8 No Class (广交会)

Week 09 No Class (广交会)

Week 10 No Class (广交会)

Week 11 Fulfillment & vCommerce

Week 12 Taobao Seminar (TBD)

Week 13 Presentations Week 1

Week 14 Presentations Week 2

Week 15 Presentations Week 3

Week 16 Course Review

14:00 – 16:20 / 18:30 – 20:50, Monday, 北校 6-B201

Page 26: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

STRATEGIC BRAND MANAGEMENT

Week 01 Course Introduction

Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity

Week 03 Chapter 3+4: Brand Positioning & Choosing Brand Elements

Week 04 Chapter 5+6:

Designing Marketing Programs to Build Brand Equity &

Integrating Marketing Communications to Build Brand Equity

Week 05 Chapter 7+8:

Leveraging Secondary Brand Associations to Build Brand Equity +

Developing a Brand Equity Measurement & Management System

Week 06 No Class (清明)

Week 07 Chapter 9+10:

Measuring Sources of Brand Equity: Capturing Customer Mind-Set &

Measuring Outcomes of Brand Equity: Capturing Market Performance

12:30 – 14:00, Monday, 北校 2-104

Page 27: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

STRATEGIC BRAND MANAGEMENT

Week 08 – Week 10 No Class (广交会)

Week 11 Neuromarketing

Week 12 Seminar (TBD)

Week 13 Chapter 11+12:Designing and Implementing Branding Strategies &

Introducing and Naming New Products and Brand Extensions

Week 14 Chapter 13+14:

Managing Brands Over Time & Managing Brands Over

Geographic Boundaries and Market Segments

Week 15 Chapter 15: Closing Perspectives + Presentation Week

Week 16 Course Review

12:30 – 14:00, Monday, 北校 2-104

Page 28: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

CASES OF MARKETING

Week 01 Course Introduction

Week 02 Course Overview (Chapter 1: The Nature of Marketing)

Week 03 Marketing in China (Chapter 2: The Global Marketing Environment)

Week 04 Psychology of Selling

(Chapter 3: Understanding Customer Behavior)

Week 05 No Class

Week 06 Neuromarketing

(Chapter 4: Marketing Research & Customer Insights)

Week 07 Pepsi vs Coke

(Chapter 5: Market Segmentation, Targeting & Positioning)

18:30 – 19:50 / 20:00 – 21:20, Sunday, 南校 G109

Page 29: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

CASES OF MARKETING

Week 08 Carlsberg vs Heineken

(Chapter 6: Value through Products and Brands)

Week 09 No Class

Week 10 IKEA (Chap 7: Value through Services, Relationship & Experiences)

Week 11 Walmart (Chapter 8: Value through Pricing)

Week 12 FMCG (Chapter 9+10: Integrated Marketing Communication)

Week 13 H&M (Chapter 11: Distribution: Delivering Customer Value)

Week 14 Presentation Week 1

Week 15 Presentation Week 2

Week 16 Course Review

18:30 – 19:50 / 20:00 – 21:20, Sunday, 南校 G109

Page 30: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Final Grade

50% Class Performance + 50% Exam

Homework

+

Term Project

50ptsAttendance

30pts

Notes

10pts

SC

10pts

+

Multiple Choice

50pts

+

Short Answer

Essay

50pts

Page 31: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Attendance & Notes Requirements

Each class you should take notes

for “takeaway”, use outline +

graphics, take a picture of the

notes, class monitor collect all

students’ notes and send to

Jenna every week.

You should attend at least 12

Classes this term. Each class you

will need to sign an Attendance

Sheet. Class monitor take a

picture of the attendance sheet

and send to Jenna every week.

Page 32: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Pay attention the way you sign the

Attendance Sheet:

Attendance is one of the most important

factor for reference in final grading.

Student sits in the first 1/3 of the

classroom get higher score in Sherman’s

10pts when two students score the same

in exam.

Attendance

Page 33: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Startup A eCommerce Business

Term Project (50 pts Due Presentation Week)

1. 4 to 6 students per group

2. Startup a business in Taobao / Wechat, etc.

3. Design the company name, product sourcing,

packaging, online marketing, etc.

4. (Or find a supplier during Canton Fair /

startup an e - store for an existed company)

5. Presentation

Page 34: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Homework Submission

3 Important things you should know:

1. File name: course name + student number + student name

+ academic year + homework name

e.g. eCommerce_201423456_莫晓丹_2015-2016-2

_Personal Introduction Video

2. File size less than 50M

3. Monitor or 学委 collect the homework on due day and

send to Jenna

Page 35: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Powerpoint Download

Register and log in www.shermanchui.comRegister and log in www.shermanchui.com

Page 36: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Powerpoint Download

Register and log in www.shermanchui.comRegister and log in www.shermanchui.com

Page 37: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Example of Notes - Info Graphic

Page 38: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Class Rules

Page 39: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

A

B

C

PPT

Stories & Experiences

PPT

What Do You Want?

Stories &

Experiences

Page 40: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

• Create a Wechat group

(dismiss at the end of the semester) where you can ask

questions about each class, homework etc.

• Notify all students of sudden class changes/activities etc.

• Pass out and follow up on attendance sign up sheet every

week and take a picture and send to Jenna.

•Homework collecting on due day.

Monitor

Page 41: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Homework

Do not just copy from others

Do not download from Internet

Attendance (30 Points)

Attend at least 15 classes (out of max16)

1st Absence - 0 ( 30 points)

2nd Absence - 2 ( 28 points)

3rd Absence - 4 ( 24 points)

4th Absence - 6 ( 18 points)

5th Absence - 8 ( 10 points)

6th Absence - 10 ( 0 points)

Respect

Page 42: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Student Meetings

2 to 6 students for Breakfast/Lunch /Dinner/Drinks

No alcohol

Keep in touch

Sep 10 Teacher’s Day

– Where are you, what you have done in the past year etc….

June 1 Children’s Day – ditto

e.g. send “NDY (Not Dead Yet) – Amy” to the following:

1) www.shermanchui.com

2) Wechat

3) Email

4) SMS

5) Call

My Rules

Page 43: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Schedule Booking

Register and log in www.shermanchui.com

0

Page 44: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning
Page 45: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Hi Sherman,

Happy Teachers Day! I’m Amy from class 1201.

After graduation, I got a job in P&G and was fired

in a month.

Around Christmas, I got pregnant, married and

divorced before Chinese New Year.

I travelled all around Guangzhou and saw the

Guangzhou tower from the ground level.

I entered in 2 marathons but did not wake up to

start the race on time.

I’m currently living in Shanghai now and working at

McDonalds near Nanjing Road. If you ever

come to Shanghai, I’ll give you free fries with

Big Mac meal! Hope to keep in touch with you.

NDY:)

My Tel: xxxxxxxxxxx, Email: xxxxxxxxxxxxxxxxxx

NDY – Not Dead Yet

Page 46: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Challenge!List what SPECIAL things you have

done, monitor collect it every week,

PK with Sherman at the end of term.(excluding homework, interview, etc.)

Page 47: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Contact

Low priority: www.shermanchui.com

Normal: [email protected]

Sina Weibo: Sherman徐锡文

Wechat: ShermanChui

High: SMS

Emergency: 13928823808 / 663808

Page 48: Lecturer: Sherman Chui For 2015-2016-2 BRAND MANAGEMENT Week 01 Course Introduction Week 02 Chapter 1+2: What is a Brand & Customer-Based Brand Equity Week 03 Chapter 3+4: Brand Positioning

Off Campus Schedule (Tue/Wed/Thu/Fri/Sat/Sun):

Vincent 江健平

Wechat: vincent570560

TEL: 669763

Email: [email protected]) Website registration

2) FAQ of thetalearning

Campus Assistant:

Jenna

Wechat: 694103673

Email: [email protected]) Make appointment for meeting/lunch

2) FAQ of homework etc.

Contact