Lampiran 1. Tabulasi Data Kuesioner -...
Transcript of Lampiran 1. Tabulasi Data Kuesioner -...
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Lampiran 1. Tabulasi Data Kuesioner
Variabel bebas (Kualitas Produk) Variabel Terikat (Loyalitas)
Res X1 ẋ X2 ẋ X3 ẋ X4 ẋ X5 ẋ X6 ẋ X7 ẋ Y1 Y2 Y3 Y4 Ῡ
R1 10 5 14 7 14 7 9 5 13 7 12 6 14 7 4 2 1 5 3
R2 8 4 8 4 12 6 9 5 12 6 13 7 13 7 7 1 5 7 5
R3 11 6 13 6,5 14 7 8 4 12 6 13 7 14 7 3 1 1 4 2,25
R4 10 5 9 4,5 13 6,5 10 5 12 6 10 5 13 7 2 7 6 6 5,25
R5 8 4 12 6 13 6,5 13 7 10 5 2 1 12 6 2 2 1 7 3
R6 9 5 8 4 14 7 12 6 13 7 12 6 12 6 1 1 1 7 2,5
R7 5 3 14 7 9 4,5 14 7 14 7 8 4 12 6 1 7 7 3 4,5
R8 9 5 12 6 14 7 10 5 10 5 14 7 11 6 7 1 1 6 3,75
R9 9 5 13 6,5 14 7 14 7 14 7 7 4 13 7 1 1 1 7 2,5
R10 11 6 13 6,5 7 3,5 12 6 11 6 12 6 14 7 6 1 7 1 3,75
R11 11 6 7 3,5 14 7 12 6 13 7 13 7 12 6 1 7 1 7 4
R12 6 3 10 5 13 6,5 9 5 14 7 8 4 7 4 2 1 1 6 2,5
R13 7 4 6 3 14 7 9 5 12 6 14 7 11 6 1 7 1 7 4
R14 8 4 9 4,5 12 6 9 5 12 6 8 4 10 5 3 7 2 7 4,75
R15 11 6 9 4,5 14 7 13 7 12 6 14 7 13 7 1 7 1 7 4
R16 10 5 14 7 14 7 14 7 14 7 14 7 13 7 2 2 1 6 2,75
R17 11 6 14 7 14 7 14 7 14 7 14 7 14 7 4 2 1 2 2,25
R18 5 3 10 5 14 7 14 7 14 7 8 4 14 7 7 1 1 2 2,75
R19 10 5 14 7 12 6 14 7 12 6 8 4 11 6 1 2 1 6 2,5
R20 11 6 13 6,5 14 7 11 6 14 7 14 7 14 7 2 3 2 2 2,25
R21 11 6 10 5 14 7 8 4 14 7 12 6 14 7 1 3 1 7 3
R22 10 5 11 5,5 14 7 9 5 14 7 14 7 14 7 2 1 1 2 1,5
R23 11 6 11 5,5 14 7 14 7 14 7 14 7 14 7 7 3 1 2 3,25
R24 6 3 14 7 14 7 9 5 14 7 14 7 14 7 2 1 1 4 2
R25 11 6 14 7 14 7 14 7 14 7 14 7 14 7 2 1 5 2 2,5
R26 11 6 13 6,5 14 7 10 5 14 7 8 4 14 7 3 2 7 2 3,5
R27 11 6 12 6 14 7 11 6 14 7 8 4 14 7 2 2 1 2 1,75
R28 11 6 13 6,5 14 7 14 7 14 7 14 7 14 7 7 4 1 2 3,5
R29 11 6 12 6 12 6 14 7 14 7 8 4 8 4 3 3 1 2 2,25
R30 11 6 12 6 14 7 14 7 14 7 8 4 14 7 3 3 1 2 2,25
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Lampiran 2. Hasil Pengolahan Data SPSS
1. Uji Normalitas: Kolmogorov-smirnov
One-Sample Kolmogorov-Smirnov Test
Loyalitas Kinerja Fitur Kehandalan Kesesuaian Dayatahan Kemampuanlayanan CitraReputasi
N 30 30 30 30 30 30 30 30
Normal Parametersa,b
Mean 3,0917 4,7333 5,7333 6,6167 5,7833 6,5333 5,5333 6,3500
Std. Deviation
,97928 ,98027 1,17248 ,80605 1,13474 ,62881 1,59164 ,92055
Most Extreme Differences
Absolute ,160 ,250 ,190 ,383 ,225 ,338 ,215 ,260
Positive ,160 ,217 ,140 ,317 ,171 ,229 ,199 ,240
Negative -,095 -,250 -,190 -,383 -,225 -,338 -,215 -,260
Kolmogorov-Smirnov Z ,879 1,367 1,040 2,097 1,232 1,849 1,179 1,424
Asymp. Sig. (2-tailed) ,422 ,048 ,229 ,000 ,096 ,002 ,124 ,035
a. Test distribution is Normal.
b. Calculated from data.
2. Uji Multikolinearitas (Metode VIF) 3. Uji Heteroskedastisitas
No Variabel
Penelitian
Statistik Kolinear
Tolerance VIF
1 Kinerja 0,780 1,282
2 Fitur 0,727 1,376
3 Kehandalan 0,775 1,291
4 Kesesuaian 0,796 1,256
5 Daya Tahan 0,774 1,292
6 Kemampuan Layanan 0,748 1,337
7 CitraReputasi 0,707 1,413
4. Uji Autokorelasi
Model R R Square Adjusted
R Square
Std. Error
Estimate
Durbin-
Watson
1 0,703a
0,494 0,333 0,79965 2,527
Unstandardized Residual
Total Cases 30
Asymp. Sig. (2-tailed) ,193
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Lampiran 2. Hasil Pengolahan Data SPSS (lanjutan)
1. Regresi Linear Berganda
Model Summaryb
Mod
el
R R
Square
Adjusted R
Square
Std. Error of
the Estimate
Durbin-
Watson
1 ,703a ,494 ,333 ,79965 2,527
a. Predictors: (Constant), CitraReputasi, Kesesuaian, Kehandalan, Kinerja, Dayatahan,
Kemampuanlayanan, Fitur
b. Dependent Variable: Loyalitas
2. Uji t Variabel T hitung Signifikansi
Kinerja -0,555 0,584
Fitur -2,726 0,012
Kehandalan -2,243 0,035
Kesesuaian 0,378 0,709
Daya Tahan -1,624 0,119
Kemampuan Layanan 0,562 0,579
Citra/reputasi 0,747 0,463
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Lampiran 3. Identitas Responden Penelitian
No Perusahaan Alamat No Telp/HP Nama Jabatan
1 Hotel The Ritz Carlton Pasific Place
Jl. Jendral Sudirman Kav. 52-53, Jakpus 0815959**** Nipis Harapan Checker
2 Hotel Intercontinental Jl. Jend. Sudirman Kav. 10-11, Jakpus 08521500**** Joko Suroso Chef
3 Hotel Indonesia Kempinski Jl. MH Thamrin no 1 Menteng, Jakpus 08128281**** Rido Susilo Chef
Butcher
4 Toscana Italian Restaurant Jl. Kemang Raya No120 Mampang, Jaksel 08121353**** Sutrisno chef
5 Eastern Promise Restaurant Jl. Kemang Raya no 5 Mampang, Jaksel 08128484**** Herry
Sukarman Chef
6 PT. Chiel jedang DC Komp. Pergudangan Infinia Park, Jaksel 08380863**** Rico Sobari QC
7 Patio Restaurant Jl. Wijaya 13 no 45 Kebayoran, Jaksel 0898712**** Aldi Alkhoiri Chef
8 The Dutch Restaurant BSD Serpong 08964699**** Daniel Chef
9 Keny Rogers Roaster Jl. Mh Thamrin no 1 Jakarta 10310 08381380**** M.Muhklisin Leader Tim
10 Three Buns Jl. Senopati Raya No 90 Kebayoran Baru 0811871**** Jessica Eveline OM
11 PT.Boga Lestari Sentosa Fx Mall, Jl Jend Sudirman 021-2555****
Israq Fauzul Kabir
Chef
12 Salt Grill Resto GF.The Plaza Sudirman 081786**** Debby Chef
13 KRR Botani Square Mall Botani Square Jl. Padjajaran Bogor 08787233**** Hendra Tim Leader
14 Double Doors Cafe Jl.Puri Indah raya,Kembangan JakBar 08131539**** Dedy Chef
15 Keny Rogers Roaster Lippo mall puri, ST Morist 08966737**** Irma Tim Leader
16 Giant ekstra Sentul Jl. Mh Thamrin Sentul City Bogor 08571684**** Heri Supriyadi Staff Fresh
17 Giant SPM Padjadjaran Bogor Jl. Padjadjaran No 37 Bogor 08787400**** Suherman Staff Fresh
18 Sindang Barang Loji Giant Sindang Barang Bogor 08128426**** eddy junaedi Staff Fresh
19 Giant Ekstra botani Square Mall Botani Square Jl. Padjajaran Bogor - Azhari Staff Fresh
20 Taman Yasmin Giant Ekstra Jl. Ringroad Taman Yasmin, Cibadak Kota
Bogor. 08129522**** Euis Sugesti Staff Fresh
21 Giant Dramaga Bogor Jl. Raya Dramaga Bogor 08965962**** Maulana Afrizal
Staff Fresh
22 Giant Ekstra Cibubur Jl. Alternatif Cibubur-Cileungsi KM 4 kota
Bekasi 08131061**** Husni Azwar DM Fresh
23 Giant SPm Cikeas Jl. Cikeas Udik, Gn Putri Bogor 08967248**** Nano Suratno Staff Fresh
24 Giant Ekstra Metland Jl. Metro Raya no 99 Cileungsi Kidul 08577973**** Kusa Staff Fresh
25 PT. Hero Supermarket TBK Jl. Raya Jati Sampurna - Bekasi 08228185**** Bimo Aditya Staff Fresh
26 Giant Tole Iskandar Jl. Tole Iskandar, Sukamaju Kota depok 08129848**** Tomi Ochtarino
DM Fresh
27 Giant SPM Cibinong Jl. Raya Bogor KM 44 08571431**** Aminuddin DM Fresh
28 Giant Ekspress Bojong Sari
Sawangan Jl. Bojongsari, Sawangan Depok 0812914**** Nadih Staff Fresh
29 Giant SPM Cimanggis Jl. Raya Bogor , Tugu Cimanggis Kota Depok
08577522**** Minang Staff fresh
30 Giant Margo City Margo city mall, Depok - Staff Fresh
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Lampiran 4. Wilayah Pemotongan Karkas, Primal dan Subprimal cuts
Sumber: Document elders No :RPH-EI/SP/III edition 2 yang diolah (2015)
Wilayah Pemotongan Karkas
No Forequarter No Hindquarter
Primal Subrimal Primal Subprimal
dan fillets steak
1. Shin 6. Striploin a. T-Bone steak
b. Sirloin steak
bone in
2. Chuck a. Chuck tender
b. Chuck-chuck
square cut -
chuck roll
7. Tenderloin a. T-Bone steak
b. Sirloin steak
bone in
c. Tenderloin
steak (midlle of
tenderloin
cuts)
3. Blade 8. Flank
4. Brisket a. Brisket point
end (depan)-
deckle off
(tanpa tulang)
b. Brisket Navel
end
(belakang)
c. Rib set-
spencer roll-
cuberoll
(tanpa tulang)
9. Rump D-rump - Tri Tip
5. Cuberoll Rib eye steak 10. Silverside Outside (Outside flat
& Eye round)
11. Topside
12. Knuckle Thick Flank-
Knuckle
13. Shank Osso Bucco
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Lampiran 4. Wilayah Pemotongan Karkas, Primal dan Subprimal cuts
(lanjutan)
Sumber: Ausmeat.co.id (2015)
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Lampiran 5. Standar Kualitas Vacuum chilled beef
No Indikator Keadaan Ideal Keadaan Tidak
Ideal
1 Tampilan
Warna
Tanpa kontak udara: Merah
Keunguan
Kontak dengan udara (saat
kemasan dibuka) : Merah Cerah
Cukup lama
kontak dengan
udara: Merah
Kecoklatan
2 Tekstur Kenyal
Empuk
Alot
3 Cairan darah
dalam Kemasan
1 sampai dengan 2 % > 4%
4 Umur
penyimpanan
26 hari (suhu 00C)
10-14 hari (suhu 5-70C)
< 10 hari
Sumber: Gede, (2001)
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Lampiran 6. Penerapan Prinsip HACCP di Rumah Potong Hewan PT.
Elders Indonesia
No Prinsip Tempat Tujuan
1 CCP 1 (Pemeriksaan
Antemortem)
Kandang
Penampungan
Keputusan layak/ tidak
layak hewan untuk
dipotong
2 CCP 2 (Pemeriksaan Post-
mortem)
Ruang
pemotongan
Pemeriksaan kelayakan
karkas dan jeroan (offal)
3 CCP 3 (Suhu karkas
Setelah Chilling)
Ruang
Chiling
pemeriksaan suhu karkas,
maksimal (200C) setelah
proses penyimpanan
dingin selama 24 jam
4 CCP 4 (Kemasan Vakum) Ruang
pengemasan
Pengecekan kebocoran
pada kemasan vakum
5 CCP 5 (Suhu Ruang
Boning)
Ruang chiller Pengecekan suhu ruang
boning (60C)
6 CCP 6 (Suhu Ruang
Karton Chiller)
Ruang karton
chiller
Pengecekan suhu ruang
penyimpanan daging
sebelum didistribusikan
(0-10C)
7 CCP 7 (Suhu Blast
Frezzer)
Ruang
pembekuan
cepat
Pengecekan suhu ruang
pembekuan cepat (-450C)
8 CCP 8 (Suhu Truk
Kontainer)
Truk
kontainer
pengangkut
daging
Pengecekan suhu truk
kontainer (10C)
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Lampiran 7. Warna Vacuum Chilled Beef
a b c
d e f
g
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Lampiran 8. Drip Vacuum Chilled Beef
a b c
d e f
g
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Lampiran 9. Kondisi Kemasan Produk Vacuum Chilled Beef
a b c
d e f
g
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Lampiran 10. Dokumentasi Penelitian
a. Wawancara dengan Responden
b. Lokasi Tempat Penyimpanan Vacuum Chilled Beef
c. Transportasi untuk distribusi Vacuum Chilled Beef
d. Contoh Portioning Frozen Beef dan Contoh Label