JITENDRA KUMAR AGRAWALMobile:

+919013785030+919634659559

E-mail: agrawaljitendra97@gmail.com

Profile - Insurance Claims Processor – Marine Automobile Client

Dedicated insurance professional with more than 6 years of experience handle Marine insurance claims. Excel in analyzing damages/causes, interpreting policies and negotiating payment solutions.

Key Skills –

Claims Handling and Investigations Co-ordinate with external & Internal

Surveyor Claim Processing in system Productivity Improvement

QC for Claims Reports & Assessment Team Management Maintaining the TAT MIS Maintaining

Experience

Madhav Insurance Brokers Pvt LTD (Faridabad Haryana) Claims Manager, Dec14 to Present

Handling all Type of claim (Fire, MBD, Marine etc) for our insured. Handling claim service of more than 15 Rice Mile insured & 50 other commodity insured. Handling Major Corporate client Bharti Infratel Client. Co-ordination with the client of Madhav Insurance brokers for their issue relating to claim

settlement. Co-ordinate with insurance company and their surveyor for survey and payments. Maintaining the MIS for all Claim data and share with Management on weekly Basis Help the insured for resolve the claims query raise by surveyor & Insurance co. Recommending client on ways and means for reducing Claims based on the MIS published to the

client on monthly basis.

ICICI Lombard GIC Ltd – New Delhi

Claims Settlement Manager /CSM - Oct 09 to Dec 14

Handing transit claims of Hero MotoCorp Ltd and General Motors India Ltd (PAN India), for their Marine portfolio.

Handing claims of more than 350 Hero MotoCorp Dealers & 50 Hero MotoCorp Spares stockiest across India.

Co-ordination with the dealers of Hero MotoCorp and General Motors India Ltd for their issues relating to their Claim payment status.

Coordinating with the Internal CS Motor team as well as External Surveyors for the Claim reports and the necessary documents and Operation team at Corporate Office for payment of claim.

Ensuring on the process guidelines and maintaining TAT for claims. Dispatching of payment to dealers and maintaining MIS. Responsible for drafting Monthly MIS of Dealers & Spare Stockiest and send it to Corporate

officials of Hero MotoCorp and to General Motors India Ltd. Co-ordination with General Motors dealers and the salvage team for salvage. Maintaining MIS and deputing surveyor for carrying out the surveys at loss location. Responsible for drafting weakly MIS of Dealers send it to corporate officials of General Motors. Suggesting the clients with better Risk Engineering methods by highlighting the flaws in the

client’s existing Loading & Unloading and Packing practices. Recommending client on ways and means for reducing Claims based on the MIS published to the

client on monthly basis.

Professional Qualifications

COURSE UNIVERSITY / BOARD YEAR OF PASSING MARKS SCORED

M.B.A MAHARISHI DAYANAND UNIVERSITY – ROHTAK

2010-2012 1st Division

B.B.A Dr. BHIM RAO AMBEDKAR UNIVERSITY AGRA

2006-2009 1st Division

Trainings Undertaken

Summer training of 45 days in marketing of MORDEN BREAD (Franchising of HUL)1. Comparative study of MODERN BREAD with its competitors.2. Plant visit, know how of different department involved in the production process.3. Market survey through questionnaire covering the dealer & retailer located in Mathura.

Computer literacy:-

Working Knowledge of Computer Operation MS Office 2003, Windows 2003XP, and Internet.

Achievements: Awarded for Frontier performance in the year 2011 at the ICICI Lombard founders day

celebrations at corporate office Mumbai. Awarded for Frontier performance in the year 2013

Training Assignments Undergone

Attended ICICI Lombard’s in-house two days training program on “Compelling Communication in a Customer Centric World”

Personal Details

Father’s Name Mr. Ashok Kumar

Permanent Address 1923,Jain gali Mohalla Kheda Kosi Kalan, Mathura – 281403

Date of Birth 7 April 1991

Hobbies Listening to music and Surfing Net

Strengths Team player, Leadership, Confidence, Eagerness to learning

Date:

Place: Signature

(Jitendra Kumar Agrawal)