JANET E. ISHKANIAN

C: 201-667-9435 ishkanian.janet@gmail.com

OBJECTIVE

Seeking a position where I can learn new skills to meet the needs of, and to help ensure the success of my employer.

SUMMARY

Financial Services Professional with nearly 15 years of experience in both the retail branch and administrative environments. Highly skilled at and dedicated to outstanding customer service. Excellent at working independently or with a team. Always interested in learning new skills.

PROFESSIONAL EXPERIENCE

HUDSON CITY SAVINGS BANK/M & T BANK, Paramus, NJ p 877-473-4732 option 0 / f 855-700-0377

Accounting Clerk (2015 – 2016)

Responsibilities include processing invoices from an array of vendors and employee expense vouchers. Record keeping and the completion of projects as assigned.

On many occasions have taken the initiative to solve problems as they arise.

Wire Transfer Clerk (2008 – 2015)

Communicated with branch staff, providing advice and information regarding wires. Posting funds to customer and general ledger accounts, uploading and downloading funds to/from the Federal Reserve. Proved out Daily.

Found ways of overcoming technical issues that would often arise.

Branch Teller (2001 – 2008)

Provided excellent customer service. Performed a wide variety of procedures. Proved out Daily.

When called upon, I would perform the duties of Head Teller or Chief Clerk; for a few weeks I was needed for both jobs. I successfully trained many new Tellers and management trainees.

PRIOR EXPERIENCES

In prior years I have performed work in a variety of fields such as clerical temp, childcare, food service, custom picture framing and volunteer services. I am always interested in taking on new experiences.

EDUCATION

Bergen Community College, Paramus, NJ

Fairleigh Dickinson University, Teaneck, NJ

Center for Financial Training, Atlantic States, numerous diplomas and certificates

TECHNICAL SKILLS

Microsoft Excel, PowerPoint

AWARDS

Received Annual Perfect Attendance Bonuses for 11 of the 14 years served

Received an Appreciation gift and Certificate for working in the immediate aftermath of Hurricane Sandy

MILITARY

Served as an Army Reservist attaining the rank of Specialist 4