Internship Presentation

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  • Qamar Zeeshan

    Degree program: MPAPublic Administration

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  • Internship ReportSui Northern Gas Pipelines Limited.

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  • Brief Introduction of the OrganizationIncorporated in 1963 as Private limited company and converted into Public limited company in 1964.Over 50 years experience in operations and maintenance of high pressure gas transmission and distribution systems.Serving 5.02 million customers through an extensive network in Punjab, KPK, Azad Jammu & Kashmir and Islamabad.Currently in loss Regulated by OGRA.

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  • Organizational Hierarchy Chart

    At the strategic level Board of Directors, Chairman, Managing Director controls the company operations At Tactical level DMD, SGM ensures that company Polices are implemented. Departments are further disintegrated on a functional basis. General Manager and regional managers lead the departments.Front line manager controls the daily operation of the company. Regional offices are supervised by Chief Engineers.

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  • Training ProgramEntry of daily attendance and leaves record in Oracle. Maintaining casual and Sick leave count record. Receiving medical claims from employees through proper checking and entering in OracleLearning about the maintaining of duplicate files of Subordinate staff. How Casual labor is being hired. Daily correspondence with Head Office for different matters.

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  • Structure of HRM Department

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  • HRM Process in the OrganizationHR & Nomination Committee job is to control the Human Resource at Strategic level. Makes sound compensation and benefits plan, policies and practices, attract caliber personnel.Review of organizational structure, limits of the authority and approval procedure are reviewed periodically.Specific succession plans for senior management and training development plan are made for subordinate staff. Transparent hiring through proper advertisement in adds.Online test and interviews from selection committee

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  • HRM Process in the OrganizationTraining Schedule are maintained and published on the websitePMS is applied to executive cadre and an ACR system for Subordinate employeesAlong with basic pay, variable pay and benefits are givenBenefits include free medical facility, free gas facility, Scholarships for children, Leave Fare Assistance (LFA), EOBI GP fund.Union maintains good relations between Labor and management.

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  • Critical Analysis

    INTERNAL STRENGTHSINTENSITY & EFFECTSSNGPL has successfully implemented rules, processes and regulations of Corporate Governance. It Board of Directors are committed to protect the rights of ShareholdersVery PositiveSNGPL has initiated best HR practices including extensive hiring and selection, need based training and development, performance based appraisal and compensation.PositiveSNGTI Provides training to employees. Training Schedule are maintained and published on website. Head of Department can schedule and nominate relevant personVery PositiveInternal Control system is sound in design and has been effectively implemented and monitored e.g. Oracle software.Positive

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  • Critical Analysis

    INTERNAL WEAKNESSINTENSITY & EFFECTSUse of Contacts, references and influences are affecting the recruitment process.Very CrucialIdentification of training need and provision for training are not correlated, Training is offered to those close to managers/Non performer to keep them busy. Improvement in employee productivity is not measured.NegativeVariable pay, Compensation is only in executive cadre. Increments are not linked with Performance. Use of reference and relation building with HOD for salary raises.NegativeReferences count a lot in influencing transfers and promotion.NegativeMedical claims processing has many flaws i.e. Fake claims can be processed, Delay in processing of bills.Negative

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  • SWOT Analysis of the Organization

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  • ConclusionWell established organizational structure with properly developed departments and their role is formulated.Gap between formulating and operational activitiesSkill level of employees are not up to the markIncompetent employees causing in efficiency and Corruption in the management system.Training need assessment and provision for training are not correlated.

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  • RecommendationsPerformance management system be introduced at Subordinate level.Skills of the employee be enhanced through proper training.Activities of the employees be monitored.CCTV cameras should be installed at regional officesOnline attendance system be installed at all officesFree medical facility should be outsourced to the medical insurance company to avoid corruption in medical bill processing.

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  • Thank You

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