International Sales Channel: Models, Partner Selection and Profiling
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Transcript of International Sales Channel: Models, Partner Selection and Profiling
So let’s “re-engineer” B2B industrial business
development
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Let’s jump right into distribution
NO!!
So…on to international channel
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Easy……………………………………………..Project
Channel flavors
1
1. Sell remotely (internet, skype, email, etc.)
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Easy……………………………………………..Project
Channel flavors
1
1. Sell remotely (internet, skype, email, etc.)2. Reps (no resale)
2
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Easy……………………………………………..Project
Channel flavors
1
1. Sell remotely (internet, skype, email, etc.)2. Reps (no resale)3. Agent (no resale, but they have some
authority)
2 3
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Easy……………………………………………..Project
Channel flavors
1
1. Sell remotely (internet, skype, email, etc.)2. Reps (no resale)3. Agent (no resale, but they have some
authority)4. Distributor (possibly various levels)
2 3 4
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Easy……………………………………………..Project
Channel flavors
1
1. Sell remotely (internet, skype, email, etc.)2. Reps (no resale)3. Agent (no resale, but they have some
authority)4. Distributor (possibly various levels)5. Employee (leased or direct)
2 3 4 5
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Easy……………………………………………..Project
Channel flavors
1
1. Sell remotely (internet, skype, email, etc.)2. Reps (no resale)3. Agent (no resale, but they have some
authority)4. Distributor (possibly various levels)5. Employee (leased or direct)
2 3 4 5
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Easy……………………………………………..Project
Channel flavors
1
1. Sell remotely (internet, skype, email, etc.)2. Reps (no resale)3. Agent (no resale, but they have some
authority)4. Distributor (possibly various levels)5. Employee (leased or direct)6. Office
2 3 4 5 6
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Easy……………………………………………..Project
Channel flavors
1
1. Sell remotely (internet, skype, email, etc.)2. Reps (no resale)3. Agent (no resale, but they have some
authority)4. Distributor (possibly various levels)5. Employee (leased or direct)6. Office7. Subsidiary
2 3 4 5 6 7
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Easy……………………………………………..Project
Channel flavors
1
1. Sell remotely (internet, skype, email, etc.)2. Reps (no resale)3. Agent (no resale, but they have some
authority)4. Distributor (possibly various levels)5. Employee (leased or direct)6. Office7. Subsidiary8. JV (joint venture)
2 3 4 5 6 7 8
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Easy……………………………………………..Project
Channel flavors
1
1. Sell remotely (internet, skype, email, etc.)2. Reps (no resale)3. Agent (no resale, but they have some
authority)4. Distributor (possibly various levels)5. Employee (leased or direct)6. Office7. Subsidiary8. JV (joint venture)9. Acquisition
2 3 4 5 6 7 8 9
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Telling the legitimate “partners” from the “dogs” isn’t so easy!
And sometimes….
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Telling the legitimate “partners” from the “dogs” isn’t so easy!
And sometimes….
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Exclusive agreementsHR complicationsIP exposure (trademarks)Fraud FCPALeaving money on tableProvide competitive fodder
And what are risks of a mistake?
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Have a clear “ideal profile” Cultural (not country, but business approach) fit is
critical Embrace folks that will invest in travel to your facility for
training The right match will welcome your frequent travel for
joint sales calls (and you will drive activity, learn about the market, teach them product and how to sell it, etc.)
Understand and sell how your product will be important enough to them to replace another
Picking the Right Match
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If distribution or agent/rep Trade shows and delegations US Department of Commerce “Gold Key Service”
Find great customer projects (e.g. multinationals) and then ask them who they would want to buy it from. Approaching a strong local distributor with a ready order makes it easy
Don’t find them by accident. Know what markets you are pursuing, what model you plan to use, what ideal profile elements are not open to compromise and what has worked for you in the past.
Your success depends on these folks – do you hire employees just because they approach you with an email inquiry!!??
Finding Channel Partners
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Have locally vetted contracts for any sort of engagement
Never agree to exclusivity (you can function that way, for some time, but make it clear it is ‘at will’)
Expect dedicated sales resources Always seek to upgrade (like GE employee
management) Most markets require multiple distributors
Contracting with Channelassuming distribution/rep
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The right channel partners won’t be waiting around to sell your products. They’ll need to be sold.You should have a business model:• Understands local market opportunity• Explains how your product compliments their others• Outlines lifetime value of a customer• Includes reasonable sales projections and
investment obligations over two years• Explains your ideal partner profile• Asks them to outline how they will sell (committed
reps, other products dropped, projections, etc.)
Building the financial model & business case
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Sales Channel cannot be built by accident – it requires a deliberate and proactive effort
Sales Channel
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Whitepaper – Six Critical Phases of Channel Management
eBook – Channel Model Selection Considerations
Infographic – Channel Management
Video – Global Channel Management
Checklist – International Channel Management
All rolled up into an International Channel Management toolk
it available for download here
Resources for
Sales Channel
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Channel Management
One element of an integrated global business development approach.
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www.PMMIBizDev.comEd MarshPrincipalConsilium Global Business AdvisorsM +1 978 238 [email protected]
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Contact me for assistance