II. TO STUDY THE AWARENESS OF THE CUSTOMERS REGARDING

BANKING SERVICES :

1. Are you a saving bank account holder in state bank of india in salhyA) Yes B) No2. Type of account A) Savings B) Salary C) Others 3. How long have you been holding an account with sta:e bank of IndiaA) lyear-2year B) 2year-5year C) Above 5 year 4. Source of savings A) Bank B) Financial institutions 5. Through which sources did you come to know about the state bank of india A) Friends &relatives B) Bank officials C) Advertisement D) Others 6. Awareness of the customers regarding bank services

S.NOSERVICESAWAREUNAWARE

1Types of deposits

2Types of loan

3Interest on loan

4ATM / State bank facility

5Minimum balance

6Misuse of your card by others

7No of ATM center by your bank