GUIA D’ACOLLIDA SANT CUGAT per viure a Sant Cugat El més … · Pl. Ausiàs March, 2 Tel. +34 93...
Transcript of GUIA D’ACOLLIDA SANT CUGAT per viure a Sant Cugat El més … · Pl. Ausiàs March, 2 Tel. +34 93...
Guide app:
All the basics you need to know about living in Sant Cugat
RECEPTION GUIDELo más imprescindible
para vivir en Sant Cugat
GUÍA DE ACOGIDA
Les informations incontournables pour
vivre à Sant Cugat
GUIDE D’ACCUEIL
www.santcugat.cat
SANT CUGATEl més imprescindible per viure a Sant Cugat
GUIA D’ACOLLIDA
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Local markets pages 12 and 13
Practical tips page 9
Schools and education
pages 17 and 18
Sports areaspages 17 and 18
Healthcare and emergency services pages 16 and 24
Parks and gardens pages 12 and 13
Transport pages 12 and 13
Employment and businesses page 19
Tourism and culture
page 7
Activities for meeting people pages 7 and 8
Leisure and shopping
pages 10 and 11
LOCAL HOLIDAYS3 MarchSant Medir29 JuneSant Pere
Find all the information at:www.santcugat.cat
OAC010@ajsantcugat
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Discover Sant Cugat 6
Things to do in Sant Cugat 7
Join in and get involved! 8
Tips for living in Sant Cugat 9
Play! All the answers are found in the guide 22
My useful tips 23
Useful telephone numbers 24
Map of the historical centre 10-11
Map of the municipality 12-13
Basic services: what do you need to do? 14Register in the city 15
Access health services 16
Enrol your children in a school 17
Study or take a course 18
Find work and business services 19
Get advice on legal issues 20
Access social services 21
Sant Cugat has been a host land for many years. We are proud of the fact that many people have chosen to live in our city. We were all able to work together to build this open, lively and dynamic city that is today Sant Cugat. It is precisely in order to encourage the participation and public colla-boration that we publish this welcome guide: we want to help newcomers discover the city and encourage them to participate actively in our activities.
In Sant Cugat, we have more than 80 ser-vices, 70 municipal facilities, 450 entities and 1,100 institutions. In this guide you will find the most important ones.
Welcome!
Carmela FortunyMayor of Sant Cugat
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DISCOVER SANT CUGAT
THINGS TO DO INSANT CUGAT
WHERETO GO
Oficina d'Atenció Ciutadana
Find all the information at:
www.santcugat.cat
010
Sant Cugat welcomes more than 5,000 people from all parts of Catalonia and
from around the world every year. Its citizens—more than 85,000 resi-dents—rate Sant Cugat highly for its services, green spaces, busines-ses, schools and universities. Abo-ve all, they value Sant Cugat for being an active and engaged city that respires the fresh air of the Collserola mountains and the energy of a dynamic social and cultural network. If you want to get involved and discover all the city has to offer, here you will find some basic in-
formation on the services available. Have you decided what you want
to do?
You'll find leisure and sporting activities for everyone: museums and cultural activities, municipal sports facilities (gyms, sports com-plexes, swimming pools, paddle tennis courts, football, hockey and rugby pitches, athletics tracks, etc.), cinemas, community and recre-ational centres, theatre, dance and concerts, open-air events, shops and food, etc.
Guided tours by day or by night of the monastery and the Catalan Art Nouveau buildings.
Tours on foot, by bike or geocaching around the city, parks and Collserola mountain range.
Specific activities organised by community centres, the Auditori, libraries and museums.
Biblioteca de MIra-sol Marta PessarrodonaPl. Ausiàs March, 2Tel. +34 93 565 70 97
Biblioteca Miquel BatlloriAv. Can Bellet, 46-50
Guide to what's onwww.santcugat.cat/web/agenda
Tourist Information OfficePl. d’Octavià, s/nTel. +34 93 675 99 52
Museu de Sant Cugat - Monastery cloisterC. Jardins del Monestir, 1Tel. +34 93 675 99 51
Teatre Auditoriwww.tasantcugat.catAv. Pla del Vinyet, 48Tel. +34 93 590 76 90
Biblioteca Central Gabriel FerraterAv. Pla del Vinyet, 40Tel. +34 93 589 27 49
OMET (Municipal office for Sports)Passatge del Baró de Coubertin, 3 Tel. +34 93 565 70 99
@ajsantcugat
Network of multi-purpose cultural centresCasa de CulturaCasal de Mira-solCasino de La FlorestaCasal TorreblancaCasal Les PlanesXalet NegreCentre d'Art Maristany
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JOIN IN ANDGET INVOLVED!
WHERETO GO
Mathieu, France: I felt like I was just visiting until I went
to the Casa de Cultura. I started learning Catalan there
and made new friends.
Anna, concierge: The Casa de Cultura is a great meeting
place for people and activities.
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If you want to join in, meet new people and make friends or get involved in good cause, there are more than 450 cultural, sporting, recreational and social associati-ons and clubs.You can create an association or entity and register it free at the city council's clubs and associations register (Registre d'entitats).
Language exchanges are a great way to learn Catalan and discover the city.
If you have time to spare, why not volunteer at the Oficina de Voluntariat or the Banc del Temps?
More information on www.santcugat.cat
Clubs and associations portalwww.santcugatentitats.cat
Casa de CulturaC. de Castellví, 8Tel. +34 93 589 13 82
Casal de Joves Torreblanca - Youth officeAv. Pla del Vinyet, 81-85Tel. +34 93 544 19 65
Casal Xalet NegrePlaça del Coll, 4
Casal MirasolC. de Mallorca, 42
Casino de la FlorestaC. Casino, 27
Casal de les PlanesPl. del Coll de la Creu d’en Blau, 7 As a resident, you can
participate in your local neighbourhood associations and district board.
7 There are 5 dog parks. Please remember to clean up after your dog and keep it on a leash while in the city.
Don't miss the lo-cal holidays: Sant Medir (3 March) and the city's main festivity Sant Pere (29 June).
Most shops open from 9:00 a.m. to 1:30 p.m. and 4:00 p.m. to 8:00 p.m.
9 Please be considerate to others; try to avoid making noise before 8:00 a.m. or after 11:00 p.m.
Enjoy the 20 parks and gre-en spaces in Sant Cugat and disco-ver the local flora and fauna in the forest areas.
A bin for each waste: blue for papers, green for glass, yellow for containers, brown for organic waste, grey for other waste.Pick up of large objects will take place the day assigned to each neighbourhood after 8:00 p.m, near the garbage bins.
8 The Síndic de Greuges (om-budsman) will help you if you have a problem with the public administrations or the city co-uncil, and the OMIC (Municipal Consumer Information Office) can help if you have a problem with a commerce or a service.
There are 33 km of bicycle paths, 7 train stations, and 9 city bus lines to enable you to move around using sustainable transport options.
For any questions or enquiries concer-ning the city coun-cil or the city: OAC, 010 or santcugat.cat
6 Get fit in sports areas, gyms and parks like Collserola. You have 17 basketball courts, 11 soccer fields, 1 beach vo-lley courts and 8 table tennis areas.
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SANT CUGAT'SHISTORIC CENTRE
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Shopping and business areas
Plaça Octavià
Carrer Santiago Rusiñol
Carrer Santa Maria
Carrer Valldoreix
Plaça Barcelona
Rambla del Celler
Mercat gastronòmic Pere San
Mercat municipal Torreblanca
Amenities & services
City Hall (Ajuntament)
Tourist Information Office
Casa Mònaco
Casa de Cultura
Casal de Joves Torreblanca - Youth Office
Casal Xalet Negre
CAP Sant Cugat (Primary Healthcare Centre)
Centre Municipal Eurofitness
Local police (Policia Local)
National police (Policia Nacional)
Culture and heritage
Teatre Auditori Sant Cugat
Sant Cugat Museum – Monastery
Celler Modernista (Modernist cellar)
Celler Modernista
City Hall(Ajuntament)
Casa Mònaco
Casal Torreblanca -
Casal Xalet Negre
Primary Healthcare Centre(CAP Sant Cugat)
Local police(Policia)
National police(Policia Nacional)
CentreMunicipalEuro�tness
Mercat gastronòmic Pere San
Mercat municipalTorreblanca
Plaça d’Octavià
Teatre Auditori
Carrer S
antiago
Russinyol
Carrer S
anta Maria
Carr
er V
alld
orei
x
Plaça Barcelona
Rambla del Celler
Museu de Sant Cugat - Monestir
Rambla del Celler
ESTACIÓ FGC SANT CUGAT
Avinguda
Carrer Dos de
Maig
Pla
del Vinyet
Carrer Puig i Cadafalch
Carrer de Francesc Moaragas
Avinguda de Gràcia
Passeig Francesc Macià
Av. L
luís
Com
pany
s
Avinguda
Rius
Taulet
i
Carrer Sant
Medir
Carrer de la mina
Avinguda Cerdanyola
Carrer d’Ángel Guimerà
Casa de Cultura
Tourist Information O�ce(O�cina de Turisme)
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MIRA-SOL
VALLDOREIX
SANT CUGAT
LA FLORESTA
ESTACIÓ FGC SANT JOAN
City Hall(Ajuntament)
EMD de Valldoreix
Casa Mònacoi Escola d’Arti disseny
Casa de Cultura
Casal de Mira-sol
Casal Torreblanca
Casal Xalet Negre
d’Idiomes
Biblioteca Central Gabriel Ferrater
Casino La Floresta
Zona Esportiva Rambla del Celler
Zona Esportiva Guinardera
Zona Esportiva Jaume Tubau
Zona Esportiva la Floresta
Pavelló Valldoreix
Biblioteca Central Gabriel Ferrater
Parc de Collserola
Teatre AuditoriEscola de Música Victòria dels Àngels i Conservatori Municipal
CAP Sant Cugat
CAP Turó de Can Mates
CAP de Valldoreix
Centre Sociosanitari de la Floresta
Local policeNational police
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Mossos d’Esquadra
ESTACIÓ FGC LA FLORESTA
ESTACIÓ FGC VALLDOREIX
ESTACIÓ FGC MIRA-SOL
ESTACIÓ FGC HOSPITAL GENERAL
ESTACIÓ FGC VOLPALLERES
ESTACIÓ FGC SANT CUGAT
LES PLANES
Consulta InfermeriaLes Planes
ESTACIÓ FGC LES PLANES
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MUNICIPALITY OF SANT CUGAT
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Amenities & services
santcugat.cat/web/guia
Ajuntament (City Hall)
EMD Valldoreix
Casa Mònaco
Casa de Cultura
Casal de Joves Torreblanca
Casal Xalet Negre
Casal Mirasol
Casino de la Floresta
Zona esportiva Rambla del Celler (sports area)
Zona esportiva Guinardera (sports area)
Zona esportiva Jaume Tubau (sports area)
Zona esportiva La Floresta (sports area)
Pavelló de Valldoreix (sports complex)
Teatre-Auditori Sant Cugat
Biblioteca Central Gabriel FerraterBiblioteca de Mira-sol Marta Pessarrodona
OMET (Office for Sports)
CAP Sant Cugat (Primary Healthcare Centre)
CAP Turó de Can Mates (Primary Healthcare Centre)
CAP Valldoreix (Primary Healthcare Centre)Centre Sociosanitari de la Floresta (Primary Healthcare Centre)Consulta infermeria les Planes (Primary Healthcare Centre)
Local police
National police
Mossos d'Esquadra
Escola Oficial d'Idiomes EOI
Escola d'Art i Disseny
Escola de Música Victòria dels Ànngels i Conservatori Municipal
Oficina de Treball de la Generalitat (OTG)
Parks1. Parc de Torrenegra i Collserola
2. Parc Central
3. Parc Turó de Can Mates
4. Jardins del Monestir
5. Parc Ramon Barnils
6. Parc de l'Arboretum and Av. Antoni Gaudí
7. Parc de la Pollancreda - Eix Verd
8. Parc de Coll Favà
9. Jardins del Casal de Mira-sol
10. Can Gatxet
11. Parc del Turó de la Pineda
12. Bosc de Volpelleres
13. Parc de Can Magí
14. Parc de Sant Francesc
15. Parc de Can Canyameres
16. Jardí bosc i font de Can Gatxet
17. Bosc literari
Markets18. Mercat Municipal Pere San
19. Mercat Municipal Torreblanca
20. Mercat Municipal Mira-sol
21. Plaça d’Octavià street market (Thursdays)
22. Valldoreix street market (Saturdays)
23. Farmers' market - Mercat de pagès (2nd and 4th Saturday of the month)
Public transportsantcugat.cat/web/mouresFGC (Train)
Rodalies de Catalunya (Train)
TAXI
BUS city (9 lines)
BUS inter-city (8 lines)
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REGISTER IN THE CITY WHERE TO GO
BASIC SERVICES: WHAT DO YOU NEED TO DO?
Sant Cugat City Council has more than 150 municipal services and amenities. Here are the essential ones you might need when you first arrive. They are there to be used!
Any questions? We can help. Drop into your nearest OAC (Citizens' Information Office), check out the city's web (www.santcugat.cat) or call 010.
Oficina d'Atenció Ciutadana
Find all the information at:
www.santcugat.cat
010
By registering, you can prove you live in the city and access the city's services (scho-oling, healthcare, etc.). You don't need to request the local registra-tion certificate (certificat d'empadronament) regularly. You only need one if you have to apply for a specific service.
You can request the local census certificate by calling 010 or directly in the City Council.
When you register, make an appointment with the other services while you're there.
If you are planning to return to your country, you need to let the registry office know. Valldoreix EMD
Rbla. de Mossèn Jacint Verdaguer, 185Monday to Friday, 8:00 a.m. to 1:30 p.m.Prior appointment requiredTel. +34 93 647 27 19
Sant Cugat OAC (Oficina d'Atenció Ciutadana) Plaça de la Vila, 1Monday to Thursday, 8:00 a.m. to 6:45 p.m. Friday, 8:00 a.m. to 2:00 p.m.Prior appointment required:- At 010- At the link:citaprevia.gestorn.com/santcugat/#nbb
Mira-sol OACC. de Mallorca, 42Monday to Friday, 10:00 a.m. to 1:30 p.m. and 4:00 p.m. to 8:00 p.m.
La Floresta OACC. de Pearson, 36Monday to Friday, 10:00 a.m. to 1:30 p.m. and 5:00 p.m. to 8:00 p.m.
Les Planes OACPl. del Coll de la Creu d'en Blau, 7Monday to Friday, 10:00 a.m. to 1:30 p.m.
@ajsantcugat
List of procedures:santcugat.cat/web/seu-electronica
Service Locator:https://goo.gl/PqdVMn
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ENROL YOUR CHILDREN IN A SCHOOL
WHERETO GOOficina Municipal d’Escolarització(OME)Plaça de la Vila, 1Tel. +34 93 565 70 00
ACCESS TOHEALTH SERVICES
WHERETO GO
Eduard, Barcelona: When we arrived the
Municipal Department of Education helped us
choose the schools for my daughters and my son.
Everyone registered in the city can use the primary healthcare centres (CAP) if they have the legal right. Go to your nearest CAP to find out more infor-mation and request the Catalan health card.
CAP Sant Cugat C. de la Mina, s/n+34 93 589 11 22
Centre Sociosani-tari de la FlorestaC. de Pearson, 36+34 93 674 76 15
CAP Turó de Can Mates Ctra. de Vallvidrera, 38+34 93 378 63 00
CAP ValldoreixPg. d’Olabarria, 145+34 93 378 63 00
Consulta inferme-ria les PlanesC. Molí de les Planes, 1+34 93 583 64 35
If your child is under 3 years of age, you can enrol for a place at one of the eight public nursery schools (escola bressol).If your child is between 3 and 16 years of age, you can enrol for a place at the public infant and primary schools (centre d'edu-cació infantil/primària), secondary schools (institut d'educació secundària) or at private subsidised schools (centre concertat).Check out the pre-registration and en-rolment periods.
To access schooling, you and your chil-dren must be registered in the city.
A place can be requested at any time during the school year.
We can provide you with information on the schools and the options available for adolescents over 16 years.
La tarjeta sanitaria te da derecho a recibir atención médica en un centro de atención primaria (CAP).
You can do emergency consultations on phone 061
To get the health card you must contact us in the National Institute of Social Security. The closest office to Sant Cugat is the Tres Creus street n°57 in Sabadell
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FIND WORK ANDBUSINESS SERVICES
The SOM (Municipal Business and Employment Service) provides support and guidance if you are looking for a job.
If you are looking for a job, you can register in SOC (local employment centre)
WHERETO GO
STUDY OR TAKE A COURSE
WHERETO GO
Samba, Senegal: I studied IT at the adults' education centre and it has opened
numerous possibilities for me.
Andrea, teacher of the Escola d'Adults: Want to retrain and learn?
We'll guide you with our courses.
The Servei Local de Català (SLC) offers Ca-talan classes with official certification. You can learn other languages and other basic courses for adults at the Escola d'Adults.There are also many other public and pri-vate centres that offer university studies, vocational and artistic training, and lan-guages for children and adults.
Some courses are free or have dis-counted fees for the unemployed, large families, etc.
The SLC provides linguistic support and advice to new businesses.
Servei Local de Català (SLC)Casa de Cultura C. de Castellví, 8Tel. +34 93 589 13 82
Escola d'AdultsCasa de Cultura C. de Castellví, 8Tel. +34 93 589 13 82
Escola Oficial d'Idiomes (EOI)Av. Ragull, 39Tel. +34 93 590 14 90
Servei d’Empresa i Ocupació Munici-pal (SOM)Plaça de la Vila, 1Tel. +34 93 378 63 00
Oficina d’Atenció a l’Empresa (OAE)Plaça de la Vila, 1Tel. +34 93 565 70 00
Oficina de Treball de la Generalitat (OTG)C. de la Creu, 2Tel. +34 93 544 17 12
Escola de Música Victòria dels Àngels i Conservatori de MúsicaPlaça Victòria dels Àngels, 2Tel.+34 93 589 05 51
Escola d'Art i Dis-senyAv. de Gràcia, 50Tel. +34 93 674 13 10
You will receive advices on finding a job, training for employment, business crea-tion, occupational training, licensing and administrative procedures ... This service is directed to over 16 years looking for a job. If they are foreigners, they must have a work permit.
Servei d’OcupacióMunicipal - SOMPlaça de la Vila, 1+34 93 565 70 00
Oficina d’Atenció a l’Empresa / OAEPlaça de la Vila, 1+34 93 565 70 00
Oficina de Treball (Employment Centre)C. de la Creu, 2+34 93 544 17 12
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ACCESS TOSOCIAL SERVICES
WHERETO GO
GET ADVICE ONLEGAL ISSUES
WHERETO GO
Toni, information officer: We're extremely
familiar with the pro-cess because the team
is made up of experts in immigration law.
Vilma, Equador: When you arrive, everything is
new and you have a lot of questions. Thankfully, the immigration service advi-ses you on the paperwork
and legal issues.
For legal inquiries regarding consumer issues, immigration ..., or for general legal counselling.
The service is free of charge and is provided by lawyers specialized in various subjects.
General immigration issues: documentation, renewal, family reunification, etc.
SOJ service in collaboration with the Barcelona Bar Association.
If you need information, guidance and support on social issues: basic needs (housing, employment, food), dependents and the elderly, child support, women's issues, etc.Benefits and subsidies are assessed on a case by case basis according to require-ments.
An appointments must be made by telephone.
There are 6 social service centres. Call 010 to find out your nearest centre.
Serveis Socials. Casa MònacoPlaça de la Vila, 1+34 93 565 70 00
Serveis Socials. Xalet NegrePlaça del Coll, 4+34 93 603 05 29
Centre Sociosani-tari de la FlorestaC. de Pearson, 36+34 93 565 70 00
CAP Turó de Can MatesCtra. de Vallvidrera, 38+34 93 561 80 80
Social services direc-torywww.santcugat.cat/web/guia
Casal de les PlanesPl. del Coll de la Creu d’en Blau, 7+34 93 675 51 05
EMD ValldoreixPl. Pompeu Fabra, 1+34 93 565 70 00
Advisory Office for foreignersCasa Mònaco Av. de Gràcia, 50Prior appointment required:+34 93 565 70 00
Legal advice for womenCasa Mònaco Av. de Gràcia, 50Prior appointment required:+34 93 565 70 00
Oficina Municipal d'Informació al ConsumidorPl. de la Vila, 1Prior appointment required:+34 93 565 70 00
Servei d’Orientació Jurídica (SOJ)Pl. de la Vila, 1Prior appointment required:Tel. 010
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Escola d’Adults
Servei Local de Català
Escolaritzant-se en un institut de secundària
Yes, you can do it at the Foreign Office
No, he can do it only in Barcelona
Biblioteques i ludoteques
Casa de Cultura
Museus de Sant Cugat
Parcs i jardins
Casal de Torreblanca
Zones esportives
Casa de Cultura
Oficina de Turisme
Biblioteques
Torreblanca, Xalet Negre…
Zona esportiva
Altres
www.s _ _ _ _ _ g _ _.cat
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Ofi _ _ _ _ d’A_ _ _ _ _ _ C_ _t_ _ _ _ _
Answers / 1. www.santcugat.cat; 010; OAC (Oficina d’Aten-ció Ciutadana) / 2. Yes, at the Servei d'Estrangeria / 3. All options are valid / 4. At the Escola d'Adults and the Servei Local de Català / 5. All options are valid
Eduard wants to find out about municipal services. Tell him which three channels he can use:
Victor (page 7) has just arrived with his family: what activities are there for his children to do?
Samba (page 18) wants to learn to speak Catalan and give himself new job opportunities Where can he do this?
Vilma (page 20) needs to re-new some of her paperwork. Who can help her in Sant Cugat?
Mathieu (page 8) wants to meet new people and join something in Sant Cugat Where would you recommend he go?
Answer these questions. You can find all the answers in the guide
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USEFUL CONTACTS
santcugat.cat
Sant Cugat City Council and Atenció Ciutadana (OAC)Plaça de la Vila, 1010 / +34 93 565 70 00@ajsantcugat
Emergencies112
National policeCarrer de Vallès, 1-3+34 93 674 78 58
Mossos d’EsquadraCarrer d'Alfons d’Aragó, 3112 / +34 93 583 50 00
Local policePlaça de la Vila, 2112 / +34 93 589 13 28
Taxis+34 93 589 44 22 / +34 93 583 82 02