Generic Roadmap for the Counties of Kenya V1.1

Generic Roadmap for the Counties of Kenya

County Technical Working Group December 2013

Dr. Katherine W. Getao

ICT Secretary

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Generic Roadmap Overview

1.  Stages of ICT Development 2.  ICT Development Strategies 3.  Strategizing for ICT 4.  Implementation & funding strategy 5.  Customization Process 6.  Way Forward

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1. THE STAGES OF ICT DEVELOPMENT

Generic Roadmap for Counties

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Stages of ICT Development

v  The maturity level of ICT in a county may lie at different levels: §  The enabler stage: basic ICT enablers are in place §  The exploiter stage: systems are implemented to deliver

internal efficiency §  The enterpriser stage: ICT infrastructure and

applications deliver return on investment and / or ICT businesses are in place

§  The empowerer stage: innovative ICT systems brand the county

v  It is possible to leapfrog to higher stages in some areas of ICT

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DEVELOPMENT STAGES

Enablers: Policy, Literacy, Equipment, Infrastructure, Data

Exploiters: Applica@ons: planning, finance, administra@on, M&E, social

management

Enterprisers: Revenue collec@on systems, Cloud

Public Services

Empowerers: innova@ve products & services, county

brand

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Enabler Stage Priorities AREAS TO ADDRESS AGENDA ITEMS

POLICIES •  County ICT baseline study, Policy and Strategy •  County ICT Roadmap •  eGovernment law •  Business process design / re-‐engineering •  Adop@on / Adapta@on of Na@onal ICT Standards •  County metropolitan network design & development incen@ves •  Literacy, infrastructure and end user device targets

PEOPLE •  Digital literacy programme for ci@zens •  Public service ICT literacy programme for public servants •  ICT professional upgrading for operators & technologists

INSTITUTIONS •  Digital village centres for access to ICT services

THINGS •  LANs for public offices •  Last mile connec@vity to headquarters •  Procurement of bandwidth •  VOIP telephony 16/01/2014 6

Exploiter Stage Priorities

AREAS TO ADDRESS AGENDA ITEMS

POLICIES •  Cybersecurity framework •  County data sharing policy •  Paperless office regula@ons •  eGovernment Roadmap (eHealth, eEduca@on…)

PEOPLE •  Digital worker training for professional cadres (e.g. accountants, procurement officers)

•  Digital teacher training

INSTITUTIONS •  Huduma centres for public service delivery •  SchoolNet implementa@on

THINGS •  Implementa@on of Metropolitan Networks •  Implementa@on of ERP systems •  Integra@on of ERP systems with na@onal system integra@on

frameworks •  Implement e-‐social services on public service portal

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Enterpriser Stage Priorities


POLICIES •  e-‐Commerce & e-‐Consumer protec@on policies, regula@ons and targets

•  BPO policies and targets •  One stop shop business policies and incen@ves •  Government enterprise architecture (business process and

workflow integra@on)

PEOPLE •  Digital entrepreneur training programmes

INSTITUTIONS •  Consumer protec@on and public complaints office

THINGS •  Digital enterprise portals (including one business license) •  e-‐Business licensing •  e-‐Procurement •  Business cloud •  e-‐Commerce and e-‐Banking incen@ves 16/01/2014 8

Empowerer Stage Priorities


POLICIES •  County compe@@ve edge and business value strategy •  County brand •  County ICT communica@on strategy •  Intellectual property regula@ons and law in ICT area

PEOPLE •  Specialized University educa@on and research programmes in areas of county ICT compe@@ve edge

•  Technical educa@on programmes for high SLA ICT delivery •  Quality ICT developers

INSTITUTIONS •  Universi@es with ICT educa@on and research capacity •  Intellectual property office with legal capacity to prosecute •  ICT hubs, research centres, venture capital funds

THINGS •  Specialized socware systems •  Hardware and embedded systems •  Integra@on pladorms 16/01/2014 9

2. ICT DEVELOPMENT STRATEGIES


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ICT Development Strategies

•  Counties will select different strategies in order to use ICT to foster development:

•  The choice of strategy will be pre-disposed towards the County vision, strategy, baseline conditions, competitive advantages and commitment to ICTs

•  There follows a general strategic analysis to help guide these choices

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Elements of strategic choice: County vision and strategy

•  For success, ICT vision and strategy should be fully aligned with the general vision and strategy of the county: §  ICT can be used as a enabler or accelerator of the

general strategy, and / or §  ICT may be part of the strategy

•  The ICT vision and strategy should deliver business value to the defined objectives of the county

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Elements of strategic choice: Baseline conditions

•  The current conditions of ICT in the county are the starting point for the realization of the desired goal state, and should be carefully measured in a baseline study

•  Important things to measure include: §  The status of human capacity §  The status of infrastructure and equipment

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Elements of strategic choice: Baseline conditions

•  Important things to measure include: §  The existing uses of ICTs in the county §  The businesses, institutions and citizens in the

county and their rate of growth (market) §  Needs in public service and business to deliver

equity, efficiency and growth §  County residents’ opinions and desires with

regard to ICT 16/01/2014 14

Elements of strategic choice: Competitive Advantage

v  In leveraging ICT a county may wish to exploit its competitive advantages: §  Natural resources §  ICT-skilled human resources §  Sectors / businesses which are already

successful e.g. agriculture, transport, tourism… v  ICT is best used to make a good thing

better! 16/01/2014 15

Elements of strategic choice: Strategic Commitment

ICT implementation can be complex, costly and frustrating. Success requires long term commitment demonstrated through: §  Championship from top leadership (e.g.

governor) §  ICT governance structure and institutional

support (including strategic / technical support) 16/01/2014 16

Elements of strategic choice: Strategic Commitment

§  Enabling ICT policies and regulations §  Strategic plan, roadmap, specifications &

designs, project plans and project management capacity

§  Budget provision and funding § Willingness to re-engineer business process § Human capacity in ICT area

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3. STRATEGIZING FOR ICT Generic Roadmap for Counties

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Types of County ICT Strategy

•  We illustrate six ways in which a county may chose to follow its ICT vision: •  Laying the ICT foundation •  ICT for public service efficiency •  ICT for public service delivery •  ICT as a business •  ICT as a business enabler •  ICT for county positioning and branding

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Laying the ICT foundation

ELEMENT SUGGESTION

STRATEGIC OBJECTIVE

To put in place the governance mechanisms, infrastructure, equipment, human capacity and organiza@onal structure for the use of ICT in the county.

PILLARS •  ICT Roadmap •  Networks, connec@vity and equipment distribu@on •  ICT Governance and organiza@onal structure •  Enterprise architecture & business process re-‐engineering •  Basic management and communica@on systems •  ICT literacy training

ESTIMATED COST Moderate (approx 500million)

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ICT for public service efficiency

ELEMENT SUGGESTION

STRATEGIC OBJECTIVE

To implement enterprise systems that greatly enhance the internal opera@ons of the county execu@ve, for example, revenue collec@on, human resource management etc.

PILLARS •  Internal opera@ons performance management •  Enterprise efficiency strategy •  Procurement and implementa@on of relevant informa@on

system •  Capacity building and change management


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ICT for public service delivery

ELEMENT SUGGESTION

STRATEGIC OBJECTIVE

To enhance access and quality of delivery of public services to ci@zens through the implementa@on of applica@ons for public service delivery e.g. e-‐health, e-‐educa@on

PILLARS •  Par@cipatory needs analysis •  Electronic service delivery strategy •  Implementa@on of selected e-‐services •  Monitoring, evalua@on and con@nuous improvement


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ICT as a business

ELEMENT SUGGESTION

STRATEGIC OBJECTIVE To generate revenue using internal ICT businesses (e.g. data centre services, payment pladorms) and through encouraging the incep@on and growth of ICT businesses in the county

PILLARS •  Review of county ICT assets and compe@@ve edge •  County ICT business growth plan •  Forma@on of County ICT Corpora@on •  Capacity building of County ICT Corpora@on •  Adop@on of ICT business-‐friendly policies in County •  Marke@ng of County as an ICT business des@na@on and

services offered by County ICT Corpora@on

ESTIMATED COST High (1 billion +) 16/01/2014 23

ICT as a business enabler

ELEMENT SUGGESTION

STRATEGIC OBJECTIVE

To use ICT to facilitate the interac@ons between County Execu@ve and the County business community and thus increase the efficiency of business growth through transparent government procurement.

PILLARS •  County ICT business enabler strategic plan •  Procurement and implementa@on of relevant systems e.g. e-‐

procurement system •  Internal and external capacity building and change

management •  Monitoring, evalua@on and con@nuous improvement


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ICT for county positioning and branding ELEMENT SUGGESTION

STRATEGIC OBJECTIVE

To use ICT to iden@fy and exploit the unique resources and compe@@ve edge of the county.

PILLARS •  Procurement and implementa@on of GIS-‐based planning systems

•  Review of County Strategy to iden@fy key ICT opportuni@es •  County ICT Posi@oning Strategy •  Procurement and Implementa@on of relevant systems e.g. e-‐

Tourism, e-‐Agriculture, e-‐Learning… •  Monitoring, evalua@on and con@nuous improvement


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3. IMPLEMENTATION AND FUNDING STRATEGIES


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Suggested funding strategies

Strategy Type Appropriate funding strategies

Laying the ICT founda@on Government and donor grants and loans

ICT for public service delivery Government and donor grants and loans, PPPs

ICT for public service efficiency Government and donor grants and loans

ICT as a business PPPs, County investment

ICT as a business enabler Government and donor grants and loans, PPPs, County investment

ICT for county posi@oning and branding

PPPs, County investment

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4. ROADMAP CUSTOMIZATION Generic Roadmap for Counties

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Stage 1: Business value analysis

•  Assemble ICT strategy team •  Implement ICT governance structure •  Assemble data: County strategic plan,

county budget, Baseline needs analysis •  Select strategic priorities •  Develop customized roadmap 16/01/2014 29

Stage 2: Pre-procurement

•  Assemble project management team •  Develop documents: ICT strategic plan,

draft project plans, requirements, RFPs etc.

•  Evaluate documents for consistency and completeness (technical, economic and operational feasibility)

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5. WAY FORWARD Generic Roadmap for Counties

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Decisions

1.  MoA 2.  Roadmap development process 3.  Project priorities 4.  Funding priorities 5.  Database capacity building initiative 16/01/2014 32

Thank you

[email protected]

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Generic Roadmap for the Counties of Kenya V1.1

Documents

Transcript of Generic Roadmap for the Counties of Kenya V1.1