Frank Accenture PP

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Copyright 2011 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

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Driving HighPerformance IT:

Tweak, Transform orTrash?Frank ModrusonNovember 2011


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2010 Accenture. All Rights Reserved.

n What do these things have incommon

My old furnace

The Chicago L Managing corporate IT

Whats Going on Here?

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Year Introduced

Days

Consumerization of IT

Sources: Morgan Stanley, C-Net News, Reuters

iPad: 28 days

iPhone 3G

Netbooks

Blackberry

iPod

iPhone 4G:

1 dayiPad 2:2 days

Copyright 2011 Accenture All Rights Reserved.

Consumers today are theNo. 1 users ofsemiconductors; they

passed over IT andgovernment in 2004. Thatsa big changeToday, mostof us are focused on theconsumer market asdrivers.

Intel CEO Paul Otellini

Oracle OpenWorld

November 13, 2007

iPhone4S:

1 day

3


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A Snapshot of Changing Technology

1960s 2010s

ComputerInfrastructure

ComputerPlatform

Networking

ComputerLanguages

Data

Telephony

PCs and Laptops PDA Phones

1/Person Ubiquitous

LANs, Internet WANs, wireless

Visual Basic, WebPerl, JavaScript, C

Relational World Wide Web CloudDatabase

Cell phones proliferate VolPCorporate Voicemail

disappears

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The fartherbackward you canlook, the farther

forward you arelikely to see.

Winston Churchill,

1874-1965

Tweak, Transform or Trash?

6Copyright 2011 Accenture All Rights Reserved.


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Accenture Today: 236,000 Employees,$25.5 Billion in Revenues

7

Vigo

Lisbon



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Accentures IT Journey

8

Separate Build base

technologycapability

Establish IT strategy & governance Align with the business

Run IT like a business Centralize, rationalize & standardize Global single-instance ERP Low-cost locations

Network Transformation Integrated Forecasting Migrate Avanade to ERP Opportunity Management Engagement Contract

Delivery Management

Universal videoinside Accenture Cross-company

video Cloud computing Consumerization

of IT Virtualize everything

99 00 01 02 03 04 05 06 07 08 09 10 11 12 13

Collaborative Ecosystem

Effectiveness

Efficiency

Establish IT



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2001

Baseline

75,000

0600

Multiple

67%

Not Measured

2011

Down 17%

236,000

Down 61%

3,900247

One

92%

124%

IT Spend in $s

Employees

IT Spend as % of Revenue

Sourced IT Staff

Global Applications

Technology Platforms

% of Satisfied Sponsors

Benefits Realized

$11.44 Billion $25.5 BillionRevenue

Local Applications 2421,500

Baseline IT Spend per person Down 70%

Before and After

9

Baseline



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The Return on Accentures IT Investment



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Collaboration Counts!

60,000video endpoints

100 Telepresence Locations

236,000 Custom Portals

250 Roundtable units for teamcollaboration


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n Leave the past behindtransform rather than tweak.n Find your long-term strategy.n Start with network transformation cost-savings from

this will enable your on-going transformation.n We would have liked to go faster.n Stay the course.n You are never done.

Lessons Learned



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Frank B. Modruson

[email protected]

Read More:How Accenture Does IT

Questions or Comments

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