Faizan MasoodHouse # 2 Raiza Abad Pepsi Stop, Harbans Pura Road Lahore Cantt

0966 580618549 fazzy172@gmail.com

Career Objective To get challenging long-term position as a part of management in a Multinational Organization, which offers a challenging environment along with development and growth opportunities, knowledge and skills could be best utilized.

Personal Information

Date of Birth : 26 May 1992ID No. : 35201-6389797-7Passport Number : BU0877971Marital Status : SingleNationality : PakistaniReligion : Islam

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Skills & Abilities

Good communication skills Good typing speed Good understanding with computer Understands the management Good in managing the related documents and things Good command on MS Office (MS word & MS excel) Co-editor of school magazine Coordination all contributions Designed layout for 25th anniversary celebration edition Won 1st prize for essay writing at my High School

Education

[2008] MatriculationNew Cantt Public Boys, Ghazi Road Lahore

[2010] Intermediate F.Sc (Pre-Engineering)Al Hajvery College of Commerce,43 I/Area, Gulberg-III, Lahore

[2013] Bachelor of ArtsUniversity of the Punjab, Lahore

[2014] MPA (Masters in Public Administration)Virtual University of Pakistan(Continue)

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Employment History

Sky BPO Pvt Ltd, 42, XX, DHA (Lahore)Injury Claims, UK based Campaign2 years’ experienceTeam Leader

Training of new agents Manage their session and quiz Coordination with management Monthly progress report Warm up the agents to achieve the given targets by

management. Create a good team work environment

Ovex Technologies, LahoreTronix Country, USA based Campaign1 and Half Year experience Customer Services Representative

Inbound sales Customer Satisfaction

Al-Manazel Construction Company, Saudi ArabiaDocument Controller/Secretary of Project Manager18 months from 24 July 2013, (Continue)

Manage the related documents Up to date for the project continued Purchase Order for the Office Essentials Coordination with Client and Head Office Follow up for the purchases on the site

Work Experience

2 Years work experience as a Team Leader in Sky BPO Pvt Ltd.

1 Year work experience as a Customer Services Representative in Over Technologies.

18 Months work experience as a Secretary in Al-Manazel Construction Company.

Personal Attributes

Hard working:

I have demonstrated that I can take on demanding duties & complete tasks within the given time frame. As co-editor of the school magazine, I honed organizational skills that ensured all activities were completed by the set deadlines. The principal commended me for my leadership & diligence in ensuring the highest quality in the school magazine

Reliable & Trustworthy:

Punctuality & timely completion of tasks have always been important to me. I take pride in these qualities as they add to my job satisfaction.

Respectful:

I have always been respectful to my teachers, seniors and colleagues. I believe that one always have something to learn from others who are more knowledgeable & skilled.

Leisure & Interest

Watching CricketPlaying SnookerListening Music

Referees

Will be furnished on Demand.