ExelixisNet social media monitoring service

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    13-Jan-2015
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Social media monitoring in Greece for corporations offered from ExelixisNet.com

Transcript of ExelixisNet social media monitoring service

  • 1. ExelixisNetElias Aravantinos Social Media Monitoring & Analytics www.exelixisnet.com

2. WHAT we DO Social Media Monitoring blogs, portals, forums, twitter, facebook page status, pictures, video sites; keyword (.. brand ). , campaign , , influencers. report online . 3. ? twitter, facebook page status, pictures, video sites; ? feeback / Reputation management brand 4. Fully Compatiblewith Greek 5. LISTEN -What people are saying? Is it good or bad? Influencers? Competitors buzz? 6. ANALYZE Prioritize the important messages View negative comments, after an agree- based analysis. View the key topics surrounding your brand mentions, in a tag cloud 7. REPORT Chart export to image All content export to friendly applications i.e. Excel Email out, if needed. 8. CASE STUDY- GREEK TELCOS COSMOTE VODAFONE WIND Listening, reporting 9. Buzz 10. Vodafone sentiment 11. Sentiment analysis 12. Comparison Stats 13. Tag Clouds 14. Tag Clouds Cont 15. , , , brand name , marketing, strategy etc. influencers Customer service 16. Customer service, ? 17. Customer Service, ?Facebook fan page customer care engagement. 1-2 tabs boxes . fans, post (, video, , , status updates), . 18. Customer Servicecont ? Twitter account brand. K 1-3 post , , , . Follow Twitters brand. CUSTOMER SERVICE REAL TIME!!!! 19. ExelixisNet Contact: Elias Aravantinos Managing Director www.exelixisnet.com earavantinos@exelixisnet.com Cell: 0030 6949 73 2009