Evaluation de la performance d'une Agence Bancaire
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Transcript of Evaluation de la performance d'une Agence Bancaire
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Evaluation de la performance des Agences de la Banque
Abdelghani Remram DGA
Par la methode DEA ( Data Envelopment Analysis)
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Most bank branches in Algeria and their respective central decision making units are facing an increasingly limited supply of resources, changing regulations and persistent competition. This has led to a significant emphasis on the efficient utilization and allocation of on-hand resources by building efficient operating units to achieve the possible advantages of ‘scale economies.
There are many resources which affect the performance of a branch, when there is ‘overuse’ of such re-sources a congestion is bound to happen.
The common understanding of congestion is that an increase (decrease) in one or more inputs causes a decrease (increase) in one or more outputs
Hence, employees are more and more confronted with evaluation procedures.
our evaluation of 28 bank branches was based on a linear programming technique called DEA, Data envel-opement Analysis.
for information DEA as defined by Charnes et Al: Data Envelopment Analysis is a linear programming-basedtechnique for measuring the performance efficiency of organizational units which are termed Deci-sion-Making Units (DMUs). This technique aims to measure how efficiently a DMU uses the resources avail-able to generate a set of outputs.
where Relative efficiency of a branch is = Best Possible Peformance Actual Peformance
Efficiency = =OutputInput
Value AddedCapital Employed
Data Envelopment Analysis
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Data Envelopment Analysis - Data Sampling of one branch
Employees
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Data Envelopment Analysis - Data Sampling of one branch
Employees
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Data Envelopment Analysis - Data Sampling of one branch
Transactions
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Data Envelopment Analysis - Data Sampling of one branch
Redundancy