EMR ch8
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Transcript of EMR ch8
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
CHAPTERCHAPTER
Principles of Effective Principles of Effective DocumentationDocumentation
88
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
1. Define the following terms:a. Continuity of careb. Electronic documentationc. Minimum data setd. Patient Care Report (PCR)
2. Explain the purpose of the patient care report.
3. Describe the elements of a typical patient care report.
(continued)
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
4.Describe the minimum data set required for the documentation of patient care.
5.Explain the procedure for correcting errors made during documentation.
6.List various tools used to document patient care in the field setting.
7.Demonstrate the ability to accurately document a simulated patient encounter.
(continued)
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
8.Properly correct an error made during documentation.
9.Value the importance of complete and accurate documentation.
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
TopicsTopics
• Patient Care Reports• Methods of Documentation
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
PATIENT CARE REPORTSPATIENT CARE REPORTS
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
Patient Care ReportsPatient Care Reports
• Documentation you provide is a permanent record of patient care you performed.
• Reports called run reports, patient care reports, prehospital care.
(continued)
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
Patient Care ReportsPatient Care Reports
• Some done by hand; some computerized (electronic).
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
Example of a patient care report form.
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
Example of a patient care report form.
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
Electronic documentation of an emergency call is becoming more common.
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
Patient Care ReportsPatient Care Reports
• Reasons for accurate and complete documentation:– Continuity of care– Education– Administration– Quality assurance– Legal
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
Patient Care ReportsPatient Care Reports
• Elements of the PCR– Run data: information about call.– Patient data: patient information.
• Sections of the Report– Fill-in– Check boxes– Narrative
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
Patient Care ReportsPatient Care Reports
• Information in narrative should be objective rather than subjective.– Objective: straightforward facts. – Subjective: up for interpretation; may
include descriptions.
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
Patient Care ReportsPatient Care Reports
• Minimum Data Set– Time incident was reported to 911.– Time of dispatch.– Time of arrival at patient's location.– Time patient was transported from incident
location.– Time patient arrived at destination (e.g.,
hospital, aid station)
(continued)
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
Patient Care ReportsPatient Care Reports
• Minimum Data Set– Time patient care was transferred to more
advanced providers.– Patient's chief complaint.– Patient's vital signs.– Patient's demographics (age, gender, race,
weight).
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
Patient Care ReportsPatient Care Reports
• Correcting Errors– Cross out incorrect item with single line,
initial it, write correct number beside or above it.
– Never completely cover incorrect information; it may appear you are attempting to hide something.
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
An example of how to properly document an error in documentation.
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
Think About ItThink About It
• The quality of your documentation is reflective of the care you provide.
• How can data collection benefit EMS?• What elements would be essential to
document for a refusal of care?
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
METHODS OF DOCUMENTATIONMETHODS OF DOCUMENTATION
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
Methods of DocumentationMethods of Documentation
• Paper forms: – PCR forms filled out by hand.
• Computer-scan forms: – PCR forms completed by hand.– Fill-in-the-bubble format can be scanned
into computer for information management and statistics gathering.
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
Methods of DocumentationMethods of Documentation
• PDAs or handheld computers: – Specialized software allows emergency
care professionals to enter PCR information.
– Information then downloaded to computer devices at hospital, base, or main office.
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
Methods of DocumentationMethods of Documentation
• Laptop computers:– Software allows responders to complete
PCR on computer and print from docking station or send wirelessly to hospital or central database.
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
Two types of electronic tablets used for documenting patient care.
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
Two types of electronic tablets used for documenting patient care.
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
Methods of DocumentationMethods of Documentation
• Data-enabled cellular devices:– Advanced cellular data devices operate
PCR applications to complete and send documentation quickly and easily from cellular phones.
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
Think About ItThink About It
• How might electronic PCR be useful during an emergency with multiple patients?
• What legal circumstances might require review of a PCR?
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
SUMMARYSUMMARY
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
SummarySummary
• Patient care documentation is important:– Continuity of medical care to legal
proceedings.– Becomes permanent part of patient's
medical record.– Can be used by EMS organizations to
improve overall quality of emergency services.
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
SummarySummary
• PCRs Main Categories– Run data– Patient data
• Completed using combination of fill-ins, check boxes, and narrative areas.
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
SummarySummary
• Each PCR has a minimum data set as defined by U.S. Department of Transportation.
• Documentation errors should be corrected without trying to obscure erroneous information.
• Put single line through mistake, enter correct information above or beside it, initial change.
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
SummarySummary
• Patient care documentation completed:– Traditional paper-based forms– High-tech handheld computers– Data-enabled cellular devices
• Ensure accuracy and avoid subjectivity when documenting what happened on each response.
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
REVIEW QUESTIONSREVIEW QUESTIONS
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
1. What is the purpose of the PCR?2. What elements are typically included
in the PCR?3. What are the tools used to complete
documentation in the field?
Copyright ©2012 by Pearson Education, Inc.All rights reserved.
Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson
Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley
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