EMR ch8

35
Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Daniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson Emergency Medical Responder: First on Scene, Ninth Edition Le Baudour • Bergeron • Wesley CHAPTER CHAPTER Principles of Effective Principles of Effective Documentation Documentation 8 8

Transcript of EMR ch8

Page 1: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

CHAPTERCHAPTER

Principles of Effective Principles of Effective DocumentationDocumentation

88

Page 2: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

1. Define the following terms:a. Continuity of careb. Electronic documentationc. Minimum data setd. Patient Care Report (PCR)

2. Explain the purpose of the patient care report.

3. Describe the elements of a typical patient care report.

(continued)

Page 3: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

4.Describe the minimum data set required for the documentation of patient care.

5.Explain the procedure for correcting errors made during documentation.

6.List various tools used to document patient care in the field setting.

7.Demonstrate the ability to accurately document a simulated patient encounter.

(continued)

Page 4: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

8.Properly correct an error made during documentation.

9.Value the importance of complete and accurate documentation.

Page 5: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

TopicsTopics

• Patient Care Reports• Methods of Documentation

Page 6: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

PATIENT CARE REPORTSPATIENT CARE REPORTS

Page 7: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

Patient Care ReportsPatient Care Reports

• Documentation you provide is a permanent record of patient care you performed.

• Reports called run reports, patient care reports, prehospital care.

(continued)

Page 8: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

Patient Care ReportsPatient Care Reports

• Some done by hand; some computerized (electronic).

Page 9: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

Example of a patient care report form.

Page 10: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

Example of a patient care report form.

Page 11: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

Electronic documentation of an emergency call is becoming more common.

Page 12: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

Patient Care ReportsPatient Care Reports

• Reasons for accurate and complete documentation:– Continuity of care– Education– Administration– Quality assurance– Legal

Page 13: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

Patient Care ReportsPatient Care Reports

• Elements of the PCR– Run data: information about call.– Patient data: patient information.

• Sections of the Report– Fill-in– Check boxes– Narrative

Page 14: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

Patient Care ReportsPatient Care Reports

• Information in narrative should be objective rather than subjective.– Objective: straightforward facts. – Subjective: up for interpretation; may

include descriptions.

Page 15: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

Patient Care ReportsPatient Care Reports

• Minimum Data Set– Time incident was reported to 911.– Time of dispatch.– Time of arrival at patient's location.– Time patient was transported from incident

location.– Time patient arrived at destination (e.g.,

hospital, aid station)

(continued)

Page 16: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

Patient Care ReportsPatient Care Reports

• Minimum Data Set– Time patient care was transferred to more

advanced providers.– Patient's chief complaint.– Patient's vital signs.– Patient's demographics (age, gender, race,

weight).

Page 17: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

Patient Care ReportsPatient Care Reports

• Correcting Errors– Cross out incorrect item with single line,

initial it, write correct number beside or above it.

– Never completely cover incorrect information; it may appear you are attempting to hide something.

Page 18: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

An example of how to properly document an error in documentation.

Page 19: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

Think About ItThink About It

• The quality of your documentation is reflective of the care you provide.

• How can data collection benefit EMS?• What elements would be essential to

document for a refusal of care?

Page 20: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

METHODS OF DOCUMENTATIONMETHODS OF DOCUMENTATION

Page 21: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

Methods of DocumentationMethods of Documentation

• Paper forms: – PCR forms filled out by hand.

• Computer-scan forms: – PCR forms completed by hand.– Fill-in-the-bubble format can be scanned

into computer for information management and statistics gathering.

Page 22: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

Methods of DocumentationMethods of Documentation

• PDAs or handheld computers: – Specialized software allows emergency

care professionals to enter PCR information.

– Information then downloaded to computer devices at hospital, base, or main office.

Page 23: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

Methods of DocumentationMethods of Documentation

• Laptop computers:– Software allows responders to complete

PCR on computer and print from docking station or send wirelessly to hospital or central database.

Page 24: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

Two types of electronic tablets used for documenting patient care.

Page 25: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

Two types of electronic tablets used for documenting patient care.

Page 26: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

Methods of DocumentationMethods of Documentation

• Data-enabled cellular devices:– Advanced cellular data devices operate

PCR applications to complete and send documentation quickly and easily from cellular phones.

Page 27: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

Think About ItThink About It

• How might electronic PCR be useful during an emergency with multiple patients?

• What legal circumstances might require review of a PCR?

Page 28: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

SUMMARYSUMMARY

Page 29: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

SummarySummary

• Patient care documentation is important:– Continuity of medical care to legal

proceedings.– Becomes permanent part of patient's

medical record.– Can be used by EMS organizations to

improve overall quality of emergency services.

Page 30: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

SummarySummary

• PCRs Main Categories– Run data– Patient data

• Completed using combination of fill-ins, check boxes, and narrative areas.

Page 31: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

SummarySummary

• Each PCR has a minimum data set as defined by U.S. Department of Transportation.

• Documentation errors should be corrected without trying to obscure erroneous information.

• Put single line through mistake, enter correct information above or beside it, initial change.

Page 32: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

SummarySummary

• Patient care documentation completed:– Traditional paper-based forms– High-tech handheld computers– Data-enabled cellular devices

• Ensure accuracy and avoid subjectivity when documenting what happened on each response.

Page 33: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

REVIEW QUESTIONSREVIEW QUESTIONS

Page 34: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

1. What is the purpose of the PCR?2. What elements are typically included

in the PCR?3. What are the tools used to complete

documentation in the field?

Page 35: EMR ch8

Copyright ©2012 by Pearson Education, Inc.All rights reserved.

Emergency Care, Twelfth EditionDaniel J. Limmer • O’Keefe • Grant • Murray • Bergeron • Dickinson

Emergency Medical Responder: First on Scene, Ninth EditionLe Baudour • Bergeron • Wesley

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