Eie by students

I.E.S.”LA ROSALEDA”

I LEARN PREPARING THE EXERCICES

EMPRESA E INICIATIVA EMPRENDEDORA (Inglés)

Técnicos en Servicio en Restauración (2SR)y

Mª Isabel Pérez Ortega[2012-2013]

These are a set of exercises based on the English book the student use to learn how to start a business.

Mª Isabel Pérez Ortega

UNIT 1VocabularyBusboy – ayudante

Courteous – cortes

Treating – tratando

Enjoy – disfrutar

Trade – intercambio

Retailing – venta

As – como

Able to order: capaz de ordenar

handle: mango

lower princes: precios inferiores

entertainment types: con tipos de equipamiento

deals with: trata de

counters: mostradores

management skills: habilidades de direccion

standard of service: estándar de servicio

learn: aprender

while: mientras que

supplies: suministros

owner: propietario

retailer: vendedor

luxury: lujo


feels: siente

quickly: rapidamente

quick service: servicio rápido

succeeded: exito

arrived: llegó

could: podria

talk: hablar

in a few months: en unos pocos meses

several: varias

complaints: quejas

his: sus

thinks: piensa

lower: bajar

amount: cantidad

often: a menudo

would: para el condicional

to: a

fair: justo

detail: detalle

advantage: ventaja

be willing: este dispuesto

involve: implicar

offer: oferta

shoppers: compradores

hurry: prisa

wanted: deseado


learn: aprender

thought: pensamiento

smile: sonreir

feelings: sentimientos

needs: necesidades

the chamber of comerce: la camara de comercio

overcome: vender

occur: ocurrir

likely: posible

hopes: esperanzas

pleasant: agradable

co-workers: compañeros de trabajo

high: alto

provide: proporcionar

amount: propio

enjoy: disfrutar

plan: plan

charges: cargos

might: fuerza

skills: habilidades

to deal with: para tratar

few: poco

to be able to: capaz

together: juntos

service trades: servicios de comercio

tastes: gustos


income: ingresos

discussed: discutir

matter: materia

below: debajo

approach: aproximarse

leisurely: lento

feeding: alimentacion

insurances: seguros

SKILLS IN THE HOSPITALITY SECTOR:

A waiter should be:• patient• helpful with the rest of the waiters, customers and bosses.• A good partner• Fast• Nice, pleasant, kind, courteous, polite, attentive• responsible, caring,• Disciplined• Cheerful• Efficient (effective)• INTERESTED (Samantha)

A waiter should try to successfully perform his/her job.If you want to work in this sector, you should like being with people at anytime.A waiter should like satisfying customer´s need.You should like preparing a good coffee and nice cocktails.ABLE TO MAKE CONVERSATION (Samantha)# 1 FILL IN THE BLANK USING THE WORDS GIVEN IN THE BOX

1 __________________ working as a worker, Manuel learned several things.2 Decide what personal qualities and ______________ you will need.

While, skills, busboy, learn, taste, offer, income, plan, provide, own, deals with, high, amount


3 He found a job as a _____ in a small restaurant4 Someone told him that the best way to ________ would be to work in a restaurant where he could talk to people.5 He thinks that he could __________ lower prices and good things to eat with the same _________ of supplies.6 Manuel has decided to _____________ to open his own restaurant.7 He feels that the prices in these restaurants are too ________________.8 Manuel has often thought about owing his own restaurant being his ________ boss.9 The fast food services sell quickly prepared food and ________ a lot of services and customers11 Visit other restaurants to see what they ____________.12 Their ___________ and ______________ are different, so they eat in all types of restaurants.

# 2 LOOK FOR THE CORRECT PART OF EACH SENTENCE.

-Shoppers and business workers who are in a hurry- The type of customers you serve- This topic will be discussed- A lot of owners have succeeded without much- Visit other restaurants

will probably depend on your location. eat in lunch counters or “fast food” places to see what they offer in detail later Education, experience or management skills

# 3 MAKE A SENTENCE WRITING THE WORDS IN THE CORREC ORDER

1 family/ like/ The/ restaurant/ has/ Manuel´s/ and/ good/ service/ food2 fast/ The/ food/ sell/ services/ quickly/ food/ prepared/ and/ a/ deal with/ and/ lot/ of/ services/ and/ customers3 customer/ are/of/ All/ people/ type/ likely.4 People/ different/ want/ from/ food/ things/5 workers/ Business/ usually/ in / eat/ cafeterias/ where/ work/ they

# 4 FILL IN THE GAP WITH THE SUITABLE WORDS. You will find four words bellow each sentence but only two are correct.

1 ________ Manuel had a problem with the language, he had a _____________ for everyone and feelings for people´s needs.

Bellow, though, esmail, smile2 He thinks that he could ______________ lower prices and good things to eat with the same ____________ of supplies.


Sell , few, provide, amount3 A small business owner is _____________

self-employee, self-employed, self-emploier4 All types of people are likely________________

wine, customers, coustomers5 Below are some ways that you can help your restaurant _____________ some of the competition

overcame, overcome, comeover

# 5 FILL IN THE GAP WITH ONE SUITABLE WORD FROM THE BOX:

1 Offer new services other restaurant __________ do not provide2 Use the same _______________ the chicken chains3 Give your restaurant and menu a ________________ name4 You will also want to protect your business and customers by carrying different types of ________________5 Decide what services, _____________________ and competition the restaurant may have6 Manufacturing will involve a processing job like preparing the ____________7 The fast food services sell quickly prepared food and ______________ with a lot of service8 Learn about the _____________ requirements for running the business9 Know how to _______________ well.10 He was _______________ order and prepared food

# 6 FILL IN THE GAP WITH ONE SUITABLE WORD FROM BELOW:

• Manuel was always_______;_______ and _______.

• Juan has decided to _______, to open his own restaurant.

• The best way to ________ English is work in a restaurant.

Courteous,pleasant,fair,plan,learn

• Manuel is very _____

Able to, owners, compete, approach, catchy, insurances, customers, Legal, food, deals,


• Pedro will_____ to do when ______ to become a restaurant owner.

• Angel______ services and competition the restaurant ______ have.

• Laura______ about the legal requirement for running the business.

Patient, need, planning, decide, might, learn

• The fast ______ services sell quickly prepared food and _____ with a lot of services and ______

• ______ and business workers who are in a ______ eat in lunch _______ or “fast food” places.

• A lot of owners have _______ without much ______,_______ or _______

Food, deals, customers, shoppers, hurry, counters, succeeded, education, experience, management skills

UNIT 2VocabularyCome/came/come

Can/could

Speak /spoke/spoken

Want (reg)

Tell/told/told

Learn (reg)

Talk (reg)

Find/found/found


Make/made/made

Prepare (reg)

Sell/sold/sold

Mind (reg)

Feel/felt/felt/

Act (reg)

Decide (reg)

Choose /chose/chosen

Start (reg)

Try (reg)

Need (reg)

Become/became/become

Help (reg)

Must/had to

Cook (reg)

Hope (reg)

Keep/kept/kept

Worry (reg)

Create (reg)

Forget/forgot/forgotten

Remember (reg)

Meet /met/met


VOCABULARY UNIT 2

Market Mercado

Blocks Bloques/edificios

Miracle Milagro

Equipment Equipamiento

Adreess Dirección

Take over asumir/absorber

Rent Alquiler/Renta

Hot de moda

Successful Exitoso

Few casi/poco

Next Siguiente

Booming En auge

To deal with Tratar con

To pass up Dejar pasar

To hate Odiar

Once una vez

own propio

to choose elegir

location ubicación

mind mente

to fit encajar

choice elección

competition competición

income ingreso

transportation transporte

whether si

customer cliente

to be able to ser capaz de

easily facilmente


to watch mirar

already ya

to find out investigar, encontrar

competitors competidores

weakness debilidad

business negocio

to check comprobar

amount cantidad

costs costes

each cada

to spend on gastar

to vary variar

average media

neighborhood vecindad

to share compartir, acción

to sale vender, venta

to depend on depender de

creative creativo

success éxito

Chamber of Commerce Cámara de Comercio

Real Estate Office Agencia Inmobiliaria

successful exitoso

to generate generar

shoppers compradores

growth crecimiento

site lugar, ubicación

clock the traffic regular el tráfico

count cuenta

to pass pasar

to be sure estar seguro de


to cover cubrir

to forget olvidar

size tamaño

to run correr, llevar(negocio)

rent alquiler

to pay pagar

to base on basarse en

to expect to esperar que....

seating capacity capacidad de asientos

type tipo de

volume volumen

to meet encontrar

requirerments requisitos

step pasos

below abajo

To draw dibujar

mark marca

lucky con suerte

# 1-What establishments are there around Manuel’s location?

# 2-What problem did the old owner have?

# 3-What did Manuel buy and how much will he pay each month?

# 4-TRUE OR FALSE:

1- Manuel went to the address and thought it was a miracle.

2- There’s interest in owning a restaurant.

3- One has an interest in owning a restaurant.

4- Manuel could take over the owner’s Bills, which were no more than 8000€.


5- Which were no more than 3000€.

6- I would like it to be in one of these five blocks.

7- I would like it to be in one of these two blocks.

8- There was also a club next door that was booming.

9- The owner said: now you can have it and hate it.

10-He really did like people.

11-Manuel knew that the location was hot.

5 Fill in the blanks using the words given in the box:

Words box:Check, costs, competitor´s, competition, amount, transportation, average, a lot of.

1. Find out your ______ weaknesses

2. You`ll need to ______ the ______ of money people pay for rental and home_______ for each area of interest.

3. The amount of income spent of food in restaurants varies for different incomes; but the ______ is about 5%

4. Any location may be a bad one if there are _______ good restaurants already there.

5. Three important items to consider when you start a business are _____,income and_______.

6 Fill in the blanks with the following words: Should, successful, foot cars, crowds, heaviest, work, nearby, growth, spaces

1. A restaurant…………………… be easy to get to in order to be successful.

2. The number of people who pass by on……………….or in ………………….

3. The times when ……………..are ……………….

4. Where people are going: home, …………………., shopping


5. The types of businesses …….

6. Plans for ……….. In the area

7. Public parking……………

Eie by students

Documents

Transcript of Eie by students