Introduction to E-Commerce

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Agenda

At the end of this module, you will come to know about.,

What is meant by E-Commerce ?

Traditional Commerce vs. E-Commerce

Understanding E-Commerce

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E-commerce – The roadmap

Hey! We found the Internet

1957

I am able to access this entire world using the high speed internet! Today

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How INTERNET changed Human’s daily life?

Reduced paper works Socializing

Friends

GamesBuying & Selling have also taken

through INTERNET

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The Traditional Commerce Vs. E-Commerce

Commerce is a division of trade or production which deals with the exchange of goods and services from producer to final consumer

E-commerce is the purchasing, selling and exchanging goods and services over internet through which transaction or terms of sale are performed Electronically.

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Advantages of E-Commerce

Cost effective

Time saving

Convenience

Geographical

accessibility

New products

Profit

Physical

inspection

Product

suitability

ProcessCustomer

interaction

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Understanding E-Commerce Websites

Once we enter into the site, the top sold or popular goods will be displayed on the home page for easy access.

To Shop Category

Wise

Easy Search bar for quick search of the

product

To sign in to our account and check our placed orders

To check the list of products which we

have shown interest while

surfing the product

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How Will I Know about the product features?

Consider that you are going to buy a product from a shop. Sales Executive will be available to

explain the Features of the Product.

• How it is possible in E-commerce?• Who will explain us the product

features?

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Steps to Understand the Features

When you are trying to buy a product from

E Commerce website, the below things will help

us in understanding the features of the product.

1. Pictorial View

2. Product Description

3. Technical Details

4. Additional Information's

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Pictorial View

The Pictorial view will help us to look at the product at different angles and zoom in the see the specified parts.

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Product Description

Product Description section helps us to understand the advantages of the product

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Technical Details

This section will help us to

understand the products,

1. Technical specification

2. Physical Structure

3. Special features

4. Weight

5. Colour

6. Package Details

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Additional Information

This section will help us to understand the products,

1. Product Code2. Reviews & Ratings3. Date of Release / Date From Available

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E-commerce Workflow

Customer searches for product Product gets finalized

Customer moves for payment process

Order is finalized and delivered to the customer on stipulated time mentioned during online shopping.

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