Department of Social Security Community Research Project · PDF fileDepartment of Social...

96
Department of Social Security Community Research Project Pre & post-test eval nation of Action Research Proj ects: Analysis of living standards change David de Vaus & DianaAmos 5th June 1997 Australian Institute of Family Studies AIFS 339.47 i 0994 DEV

Transcript of Department of Social Security Community Research Project · PDF fileDepartment of Social...

Page 1: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

Department of Social Security Community Research Project

Pre & post-test eval nation of Action Research Proj ects: Analysis of living standards change

David de Vaus &

DianaAmos

5th June 1997

Australian Institute of Family Studies

AIFS 339.47 i

0994 DEV

Page 2: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

TABLE OF CONTENTS

TABLE OF CONTENTS ......................................................................................................................... i

LISIOFTABLES .•................•.......................... .................................................................................. iv

LISIOFFIGURES ............................................. ................................................................................. V

ExECUTIVE SUMMARY ... ................................................................................................................... vi

1. BACKGROUND TO THE CRP .................................................................................................. 1

1.1 LIVING STANDARDS FRAMEWORK ............................................................................................... 2

1.2 COMMUNITY BASED SERVICE DEUVERY FRAMEWORK ................................................................. 3

1.3 DEVELOPMENT OF THE CRP WITHIN AN ACTION RESEARCH APPROACH ........................................ 4

1.4 DESIGN OF THE QUANTITATIVE EVALUATION .............................................................................. 5

1.4.1 The research design .......................................................................................................... 5

1.4.2 The pre and post-tests ....................................................................................................... 6

1.4.3 Administration of the data collection ................................................................................ 8

1.4.4 The questionnaire .............................................................................................................. 9

1.4.5 Living standards areas to be examined ........................................................................... 10

1.4.6 The questions .............................................................................................. ................... 10

1.5 PuRPOSE OF THIS REPORT ........................................................................................................ 13

2. WHY SO LITTLE CHANGE? •••........•••••••••••••.••••••••••••.••••••••••••••••••••••• ~ ••••••••••••••••••••••••••••..•••••• 14

2.1 THEORY .................................................................................................................................. 15

2.2 DESIGN AND METHOD .............................................................................................................. 18

2.2.1 Design ............................................................................................................................ 18

2.2.2 Method ........................................................................................................................... 21

2.2.3 Sample size ..................................................................................................................... 23

2.3 MEASURES ....................................................................................................................... : ...... 25

2.3.1 Standardised measures ................................................................................................... 25

2.3.2 Questionnaire length ......... ~ ............................................................................................ 26

2.3.3 Language ....................................................................................................................... 26

2.3.4 Layout/method of administration .................................................................................... 27

2.3.5 Measures of living standards .......................................................................................... 27

2.4 WHY THE DIFFERENCE FROM THE QUALITATIVE RESEARCH? ...................................................... 28

2.5 METHODOLOGICAL RECOMMENDATIONS .................................................................................. 30

3. METHOD OF ANAL YSIS ••••••••••••••••••.•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 32

3.1 PROJECT CHARACTERISTIC ANALYSIS .................................. : .................................................... 32

3.1.1 Computing change scores ............................................................................................... 32

3.1.2 Group level change: the use of means ............................................................................ 33

3.1.3 The impact of project characteristics ......... ................ LlBRAR.Y ....................................... 33 AUSTRALIAN INSTITUTE OF FAMILY STUDIES

tE'o'l!t 20. 485 LA i ROBE S i REE , MELBOURNE 3000 Ph: 039214 7888

i

Page 3: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• 3.1.4 Which groups will be examined? .................................................................................... 34

3.1.5 Project characteristics ................................................................................................... 34

3.2 INDIVIDUAL CHARACTERISTICS ANALYSIS ................................................................................ 37

• 3.3 SIGNIFICANCE LEVELS .....................................................................................•....................... 39

4. THE SAMPLE ••••.••••••••••••••....•••••••••••••••.•••••..•••••••••.••••.••••••••••••.••••••.••••••••••••••••••••••••••••••••••••••••••• 40

5. OVERALL CHANGE: PROJECT PARTICIPANTS AND CONTROL GROUP COMPARED

• ........................................................................................................................................................ 41

6. THE IMPACT OF PROJECT CHARACTERISTICS ON LIVING STANDARDS CHANGE43

6.1 'SUCCESSFUL PROJECT?' .......................................................................................................... 44

6.1.1 Hypothesis: .................................................................................................................... 44

• 6.1.2 Results ........................................................................................................................... 44

6.2 FIRST ORDER OUTCOMES AND SECOND ORDER OPPORTUNmES ................................................... 47

6.2.1 Hypothesis ...................................................................................................................... 48

6.2.2 Results ........................................................................................................................... 48

• 6.3 DID THE PROJECT TARGET THE PARTICULAR LSA? .................................................................... 52

6.3.1 Hypothesis: .................................................................................................................... 52

6.3.2 Results ........................................................................................................................... 52

6.4 LOCALLY ASSESSED NEEDS? .................................................................................................... 54

6.4.1 Hypothesis .............. : ....................................................................................................... 54

• 6.4.2 Results ........................................................................................................................... 55

6.5 SERVICE DELIVERY ORIENTATION ............................................................. : .............................. 59

6.5. 1 Hypothesis ................................................................................. : .................................... 59

6.5.2 Results ............................................................................................................................ 60

• 6.6 EXISTING CORE GROUP? .......................................................................................................... 62

6.6.1 Hypothesis .... .................................................................................................................. 6r

6.6.2 Results ........................................................................................................................... 62

6.7 ACTIVITY RANGE OF GROUP ..................................................................................................... 64

6. 7.1 Hypothesis ......... ............................................................................................................. 64

• 6.7.2 Results ........................................................................................................................... 65

6.8 AoAPTABILITY/FLEXIBILITY OF THE PROJECT ........................................................................... 67

6.8.1 Hypothesis ...................................................................................................................... 67

6.8.2 Results ........................................................................................................................... 67

6.9 TYPE OF ACTIVITY: FIVEFOLD PROJECT CLASSIFICATION ............................................................ 69

• 6.10 SUMMARY OF THE IMPACT OF GROUP CHARACTERISTICS .......................................................... 74

7. INDIVIDUAL CHANGE ........................................................................................................... 75

7.1 SOCIAL CHARACTERISTICS OF PARTICIPANTS ............................................................................ 78

• ii

Page 4: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• 7.1.1 Education level .............................................................................................................. 78

7. 1.2 Income level .................................................... ; .............................................................. 78

7.1.3 Home ownership ................................................. ~ ........................................................... 78

• 7.1.4 Ethnic background ......................................................................................................... 79

7.1.5 Employment status ........................................................................................................ 79

7. 1. 6 Marital status ................................................................................................................. 81

7.1.7 Gender ........................................................................................................................... 81

• 7.1.8Age ................................................................................................................................. 82

7.1.9 Attendance frequency ........ ............................................................................................. 83

7.1.10 Sociable participants .................................................................................................... 84

7.2 SUMMARY ............................................................••.............•.....................•............................ 85

References 87

• iii

Page 5: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

List of Tables

TABLE 1 ALPHA COEFFICIENTS FOR BASE MODULE AND SPECIAL MODULE SCALES USED IN ANALYSIS OF

DSS CRP DATA. .............................................................................•... : ..................................•. 12

TABLE 2 LEVEL AND DURATION OF PARTICIPATION IN PROJECTS .......................................................... 17

TABLE 3: PROJECT AND RESPONDENT NUMBERS AND RETENTION RATES .................•....•.•.....................• 40

TABLE 4: MEAN CHANGE ON 31 LIVING STANDARDS MEASURES: A COMPARISON OF PROJECT

PARTICIPANTS AND CONTROL GROUP RESPONDENTS ......................................•.....•...................... 41

TABLE 5: LIVING STANDARDS CHANGE ACCORDING TO THE RATED SUCCESS OF THE PROJECT ........•....... 44

TABLE 6: LIVING STANDARDS CHANGE BY ACHIEVEMENT OF FIRST ORDER OUTCOMES AND SECOND ORDER

OPPORTIJNmES ...............................................................................................•............•.....•..... 49

TABLE 7: LIVING STANDARDS CHANGE BY PROJECT TARGETING ...........................•....•......•.............•.••.. 52

TABLE 8: LIVING STANDARDS CHANGE BY TYPE OF LOCAL NEEDS ASSESSMENT .............•................•...... 55

TABLE 9: LIVING STANDARDS CHANGE BY SERVICE DELIVERY ORIENTATION ........................................ 60

TABLE 10: LIVING STANDARDS CHANGE BY TYPE OF CORE GROUP ........................................................ 62

TABLE 11: LIVING STANDARDS CHANGE BY PROJECT ACTIVITY RANGE .....•...........•............................... 65

TABLE 12: LIVING STANDARDS CHANGE BY PROJECT FLEXIBILITY ........................................................ 67

TABLE 13: LIVING STANDARDS CHANGE BY TYPE OF PROJECT ACTIVITY .....................•••......................• 71

TABLE 14: LIVING STANDARDS CHANGE AMONG INDIVIDUALS: CONTROL GROUP AND PROJECT

PARTICIPANTS COMPARED (PER CENT HAVING PosmVE CHANGE) .....••..........••............................• 75

TABLE 15: PosmVE LIVING STANDARDS CHANGE BY TENURE TYPE (PER CENT PosmVE CHANGE) ......... 78

TABLE 16: PosmVE LIVING STANDARDS CHANGE BY EMPLOYMENT STATUS (PER CENT PosmVE CHANGE)80

TABLE 17: PosmVE LIVING STANDARDS CHANGE BY MARITAL STATUS (PER CENT POsmVE CHANGE) ... 81

TABLE 18: PosmVE LIVING STANDARDS CHANGE BY GENDER (PER CENT POsmVE CHANGE) ................. 82

TABLE 19: MEAN AGE (IN YEARS) BY LIVING STANDARDS CHANGE .................................•.................... 83

TABLE 20: PER CENT PosmVE CHANGE BY FREQUENCY OF ATTENDANCE AT THE PROJECT .•........•......... 84

TABLE 21: PosmVE CHANGE IN LIVING STANDARDS BY PROPENSITY TO JOIN COMMUNITY GROUPS •...... 8r

iv

Page 6: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• List of Figures

FIGURE 1: RESEARCH DESIGN OF THE QUANTITATIVE EVALUATION .•.....................•..........•...................... 6

• FIGURE 2: MEASURES FOR EACH OF THE EIGHT LIVING STANDARDS AREAS ............................................ 10

• v

Page 7: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

Executive summary

This report analyses the findings of the quantitative pre-test and post-test evaluation of

the impact of the Action Research Projects component of the Community Research

Project on eight dimensions of the living standards of project participants. Overall the

level of change was modest and restricted to a limited number of areas of living

standards. Although the way in which services were delivered had some of the

anticipated impacts on living standards these impacts were modest and partial. An

examination of living standards change of individuals indicated that a range of the

living standards of participants , especially younger participants, were more likely to

improve than were those of non participants. However these changes were generally

small and limited. Overall, the pre-post test analysis revealed less evidence of living

standards improvement than was suggested by the qualitative evaluation of the ARPs.

Reasons for this difference and for the limited level of observed change are discussed

and recommendations regarding alternative ways of evaluating this type of community

intervention are made.

vi

Page 8: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

The Action Research Projects (ARPs) which are the subject of this evaluation report

were part of the Department of Social Security (DSS) Community Research Project

(CRP). The purpose of the CRP was to examine new ways of improving the Living

Standards of DSS clients and to identify effective modes of service delivery of such

programs. The following description of the CRP draws on the overview of the CRP

by Maher and Smith (1996)

1. Background to the CRP

The CRP was based on the recognition that income support alone represents a limited

way of improving the economic and social well being of DSS clients and low income

citizens.

Labour market restructuring, demographic change and changes in family and

household structures have important implications for Australia's social security system.

Growth in long-term unemployment, the aging of the population and the growth of

sole parent households mean that the number and diversity of people requiring income

support has increased. Long term welfare dependency has prompted social policy

analysts to re-evaluate the methods of supporting those who require it (Cass, 1986).

Increasingly policy analysts (DECD, 1988a; 1988b) are arguing that income support

can be usefully supplemented by measures designed to enable welfare recipients to be

less dependent and to take action themselves to improve aspects of their living

standards.

There is a growing recognition (Travers and Richardson, 1993; Browniee, 1990) that

material living standards are dependent on more than income and can be improved by

means such as skills development, pooling of resources with others, local self-help

initiatives and cash income. Social and psychological well-being can be improved

through facilitating social participation.

DSS has responded to this thinking by initiating social policy research into the

feasibility of creating a resource, opportunity and information rich environment, to help

DSS clients improve their living standards. Furthermore, in recognition of the

importance of both cash and non cash resources and of the importance ofDSS clients

Page 1

Page 9: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

being active participants in improving their living standards DSS has given increased

emphasis to the development of programs to support these outcomes.

The CRP was designed to facilitate these outcomes further by providing individuals

with a resource, opportunity and information rich environment. The structure of the

CRP was designed to determine the utility of a living standards framework and a

community based service delivery framework as an effective means of achieving the

CRP goals

1.1 Living standards framework

Until the 1970s, living standards were generally considered to be primarily a function

of a person's or household's 'real' disposable income and was the main method of

measuring changes in living standards. More recently however it has been recognised

that ' ... a person's living standard is multi-dimensional and cahriot be measured simply

in terms of cash income'. (McDonald et aI, 1995:30; see also Travers and Richardson,

1993; Brownlee, 1990; Townsend, 1979). Among these non cash income dimensions

of living standards are health and educational status, opportunities for social and

political participation, access to information, family relationships and support

networks, recreational activity and environmental conditions (Brownlee, 1990).

To the extent that living standards are multi-dimensional it follows that there may also

be a range of ways of improving living standards. To the extent that some of these

dimensions of living standards are independent of income then non income based

methods need to be adopted to enhance these aspects of living standards. Indeed tluL

components of the 'social wage' - public health, education, <;:hildcare, housing and

labour market assistance reflects an acceptance by· Australian society that some

support services are best provided in non-cash forms. As McDonald et al (1995:30)

noted:

' ... the proposition has been put, especially in the White Paper, Working Nation,

that provision in the form of cash alone is marginalising. That is, societal

responsibility goes beyond merely providing a subsistence income to people and

then leaving them to their own ends. Social responsibility in a civil society extends

to the provision of rights and resources to citizens so that they have control over

Page 2

Page 10: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

their own lives and to ensuring that all citizens are full participants in the broader

life of the community.'

A central goal of the CRP was to explore additional ways in which non-cash assistance

in the form of public or community sector service provision, could enhance the living

standards of people on low incomes.

1.2 Community based service delivery framework

Community based, self help approaches to improving the well being of low income

people through client empowerment are not new to Australia (e.g. the Brotherhood of

StLaurence Family Centre Project (Gilley, 1990) and the Australian Assistance Plan).

Currently, individuals and communities are engaged in a wide range of community

activities such as Local Employment and Trading Systems (LETS), food co­

operatives, small business co-operatives, community and neighbourhood centres with

varying degrees of government support. This community based mode of service

provision is based on the view that community organisations are closer to the clients

and therefore result in more effectively targeted programs than distant government and

bureaucratically structured agencies can provide.

Community based and self-help approaches are consistent with the themes of the

current debate about citizenship, social participation and inclusion. Broadening the

social security agenda to include ways of assisting social security recipients to become

full members of the community is consistent with the thrust of the current citizenship

debate. One way of fostering social inclusion and social participation is by adopting .L

community development approach which:

, ., .involves the establishment of supportive communities, which are based on

mutual support and self-help and in which people identify, develop and share

resources. Underlying the community development approach is a belief that

people who are directly affected by a condition are those who know most about

it, and in general they are the people who are best able to make a major

contribution to doing something about it - in short that people can and should

take more responsibility for identifying their own needs and managing their own

welfare.' (Hartley, 1995:13).

Page 3

Page 11: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

It was for these reasons that the CRP adopted a community based model of service

delivery as the means of improving non cash based dimensions of living standards.

1.3 Development of the CRP within an action research approach

The CRP research proposal was structured on the assumption that living standards can

be improved by giving individuals the chance to make choices and participate in their

social environment. It did not aim to address all dimensions of living standards. In

selecting living standards areas to be targeted by the CRP weight was given to

constraints on the Commonwealth's and the DSS role in service provision. The focus

of assistance was on those living standards areas that could be integrated with the

delivery of income support, drew on DSS strengths and did not duplicate service

provision in other areas of Government. Among those products and services that

satisfied these criteria were those that improve client material well-being and social

inclusion. Products and services that improve material well being focuses on access to

non-cash income, reduced costs and increased spending power, participation in the

informal labour market and in alternative aspects of the formal labour market. Products

and services that improve social inclusion stressed, as goals, social participation, access

to information, improvement offamily relationships and personal well-being.

Within the context of the CRP an action research approach was adopted to test the

potential of local, community based activities and services for improving living

standards of low income earners. The action research was undertaken in selected

locations: Gympie, Nundah and Chermside in Queensland; Modbury, Salisbury and

Elizabeth in South Australia; and numerous locations throughout Tasmania. In

selecting these locations consideration was given to:

• testing the activities in a variety of urban and rural locations, and across States

• customer need;

• community and staff support

• accessibility and ease of administration .

In October 1994, interested organisations, community, trade union, local government

or private sector organisations. were invited to submit proposals for community based

action research projects CARPs). These proposals were required to identify:

Page 4

Page 12: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• an innovative product or service to improve the living standards of people on low

incomes.

• how the project would result in improved living standards.

• which living standards would be targeted by the project.

• the methods by which the project organisers proposed to develop, deliver and

• measure the service outcomes.

From 335 expressions of interest 245 applications to participate in the CRP as ARPs

were received. Eighty of these projects were selected for funding. Generally projects

were funded for up to $20,000 for approximately 12 months and the funds were mainly

intended to cover data collection and operational costs.

Examples of the type of projects that were funded include:

• co--operatives - including food, garden, furniture and savings and loans~

• information and support networks - including a network of isolated farming

communities and people with disabilities;

• resource sharing networks - including a transport network, accommodation

network and tool libraries

• training and support services.

1.4 Design of the quantitative evaluation

The ARPs were evaluated in a number of ways including case studies and er­

quantitative survey. This report provides the results of the quantitative survey

component of the ARP evaluation.

1.4.1 The research design

The evaluation adopted a field experiment design (Figure 1). This involved the

administration of a pre-test questionnaire to project participants at the beginning of

their involvement in their ARP and a post test questionnaire near the end of their

involvement. The questionnaires were also given to a control group of DSS clients

Page 5

Page 13: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

who were not involved in an ARP to provide a frame of reference against which to

compare changes in living standards of ARP participants.

Figure 1: Research design of the quantitative evaluation

Pre-test Involvement in ARP Post-test

ARP ~ participants

1 ~ Projectchange=X2'"X1

Control ~ group i CS] Controlchange=Y 2'" Y 1

No involvement in

ARP

The logic of this design was that change was to be measured among project

participants at both the pre-test and post test phases. Analysis would measure the

amount of change in living standards from pre to post test phases (projectchange=X2-

Xl). Since measured change could be due to random measurement error or to other

social and economic changes over the study period that were not due to the ARP

projects it was necessary to measure the amount of change over a comparable period

for a comparable population (DSS clients). This change is designated in the above

diagram as Controlchange (Controlchange=Y2-YI). The logic of the analysis that

flows from this design is that participation in the ARP can only be said to have created

change if Projectchange is greater (at a statistically significant level) than

Controlchange. If Projectchange is > 0 but is not greater than Controlchange then

Projectchange will not be attributed to participation in the ARP but is likely to be due

to measurement error or to factors in society or the individuals lives separate from the

project.

1.4.2 The pre and post-tests

The quantitative evaluation is based on a pre-test and a post test survey of project

participants. The purpose of the pre-and post-test surveys was to measure the net

change in living standards of individuals over the term of the project. Project

Page 6

Page 14: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

participants were asked to complete a pre-test questionnaire at the beginning of their

involvement in their ARP. This questionnaire sought basic socio-demographic

information on the participant and information about their level of living standards. In

addition to the eight core living standards areas described above the survey also sought

basic information about access to health services, housing, community support services

income, employment and other factors which contribute to an individual's overall living

standard.

Towards the end of their involvement with the ARP participants were asked to

complete the post-test questionnaire. This questionnaire asked ~imilar questions to the

pre-test questionnaire and enabled an analysis of the extent to which the participant's

level of living standards had changed over the duration of the project.

As indicated previously (section on research design) the base module questionnaire

was also administered to a sample ofDSS clients who were not involved in' an ARP.

These respondents will be referred to in this report as the control group. The base

module of both the pre and post test questionnaires was administered to the control

group six months apart. The purpose of the control group was to provide a frame of

reference against which to compare the changes among ARP participants and to try to

isolate from the results the effects of any major economic or political factors which

may have had a general impact on the living standards of individuals in the research

projects. Before we could be reasonably confident that projects had an effect on a

living standards area we would need to be able to demonstrate that participants in the

project experienced a greater change in living standards than those in the contrd

group.

Although not part of the quantitative evaluation of the ARPs a qualitative evaluation

was also undertaken. This involved case studies of each project. These case studies

were undertaken to examine links between participant characteristics, project

service/product features, processes and outcomes for participants. The case studies

were designed to enable an assessment of which service types, processes and delivery

combinations produced the best outcomes in each of the 8 living standard areas

targeted by the CRP, and to determine those that impact on the broadest range of

living standards areas. This assessment focused particularly on the way in which

Page 7

Page 15: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

projects operated and how the services were delivered. These case studies do not

form part of the ARP evaluation reported in this

1.4.3 Administration of the data collection

1.4.3.1 Project participants

The administration of the pre and post test questionnaires to project participants was

the responsibility of the ARP organisers. Although participation in the survey was not

compulsory, ARP organisers were responsible, through a contractual agreement, for

ensuring that a viable sample for testing the living standards outcomes of their project

was achieved.

Project participants were defined as those whose living standards were to be improved

through active involvement in the projects. It excludes those whose involvement was in

a professional or managerial capacity only. For example, in a craft cooperative, which

was organised to produce and market goods, all cooperative members were invited to

complete a questionnaire, irrespective of whether they produced the goods or

participated in the cooperative. However, if the project operated as a direct service, for

example delivering counselling services or training courses, then administrators or

deliverers of these service were not be invited to complete the questionnaire.

An initial target sample of at least 1500 participants was set. Privacy and

confidentiality was ensured by self completion and the use of sealed. envelope

arrangements similar to the ABS Census. Respondents were followed up, and Post-test

questionnaires were distributed by ARP project organisers, between 6 and 12 months

after the commencement of the project.

1.4.3.2 Control group respondents

The field work for the recruitment ofa stratified random sample of 1851 DSS payment

recipients for pre-testing, and the distribution of questionnaires, was conducted by Roy

Morgan Research using a positive random recruitment strategy. The recruitment

strategy involved telephone screening of households in the target regions (i.e. the same

regions as the ARPs were located) to identify a DSS payment recipient willing to

Page 8

Page 16: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

participate in the survey. The self completion questionnaires were delivered personally,

using the ABS Census of Population and Housing methodology. At least two

telephone contacts and a personal follow up were undertaken, to maximise response

rates to the pre-test questionnaires.

The sample was stratified in order to gain adequate representation of sub-groups

across gender and age groups. Maher and Smith (1996) provide details regarding the

distribution of the final control group sample across regions.

To maximise responses for the post-test phase, Morgan Research followed up

respondents periodically. Follow-up was undertaken by mailing out a postcard

reminding respondents about the survey. The post-test questionnaires were

administered approximately six months after the pre-test using the same field work

approaches as the pre-test phase. At this post-test stage; respondents who had

participated in an ARP since the pre-test phase were excluded.

1.4.4 The questionnaire

The instrument was developed by the Australian Institute of Family Studies in

cooperation with the CRP Evaluation te~fl1. The instrument was pilot tested with

approximately 80 people from diverse backgrounds and with differing skills and

capacities. Minor changes were made to the instrument after the pilot.

The pre and post test questionnaires consisted of a Base Module (BM) consisting of

socio-demographic questions and questions on each of 14 living standards areas

including the 8 core living standards areas (see below). This base module was

administered to all ARP participants in the survey and to all control group respondents.

In addition, Special Modules (SM) for each of the eight core living standards areas

were developed. Participants in projects targeting particular core living standards were

given appropriate special modules in addition to the base module.

Page 9

Page 17: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

1.4.5 Living standards areas to be examined

Each ARP was required to target one or more of the eight core living standards areas

that was identified as being relevant to the scope of the CRP. The analysis in this

report focuses on eight core living standards areas which are:

1. F ormallabour market participation

2. Reduced costs

3. Personal well being

4. Social Participation

5. Non cash income

6. Informal labour market participation

7. Family relationships

1.4.6 The questions

To measure these living standards areas the following analysis uses 31 measures of

these areas. Twenty one of these measures which cover all eight living standards areas

were contained in the Base Module (BM) questionnaire. In addition 10 measures from

the Special Modules (SM) were used but since these measures were only used in

projects that were especially targeted to particular living standards areas and were not

used for the control group respondents the number of respondents answering these

special module questions was often quite limited.

Figure 2 lists the measures used to measure each of the eight living standards areas.

Figure 2: Measures for each of the eight living standards areas

Living standards area and items

Formal Labour Market:

Work aspect pre's" (BM)

"FLM1"(SM)

Content of measures

Importance placed on a range of aspects of paid work including the work environment, location of workplace, sense of satisfaction, opportunities for advancement, relationships with co-workers, pay, and job security

Attitudes to working and seeking work in the formal labour market

Page 10

Page 18: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

Living standards area and items

"FLM2"(SM)

Reduced Costs:

"Self help" (BM)

Access to Infonnation:

"Info satisfaction" (BM)

"AI1" (SM)

Personal Well Being:

"Life satisfaction" (BM)

"Mastery" (BM)

'WB1"(SM)

'WB2"(SM)

Social Participation:

"Sociable"(BM)

"SP1"(SM)

"SP2"(SM)

Non cash Income:

"NCI1" (SM)

"NCI3" (SM)

Q6a

Q6b

Q6c

Q6d

Q6e

Content of measures

The extent of involvement in a range of more innovative money earning activities

How often the respondent had done such things as growing food, making clothing and carrying out own house repairs, because of shortage of money in the past 12 months

Respondent's level of satisfaction with the information available on several aspects of living including job opportunities, community services, where to buy cheap goods, financial management, and education/training

Respondent's 'ratings of their .knowledge of how to find out about job opportunities, low priced goods, legal advice and a range of other aspects of living

An overall measure of satisfaction with a range of aspects of the respondents' life

Respondent's sense of control over their life

Feelings of emotional and physical well being over the previous two weeks

Satisfaction with feelings about self and othe"s perceptions of self and personal opportunities

Degree of attachment to, and interest in, people around respondent

Respondent's level of social participation in neighbourhood

Amount of contact with various community groups and networks

How often respondents received help or used several strategies to help them get by finanCially in the past year

How often the respondents or members of their household had done, a range of things, including car repairs, making toys, repairing household furniture, and renovating their own home in the past year

Make things to swap or trade (not for money)

Grow things to swap or trade (not for money)

Dependence on welfare agencies to obtain goods ("+" = less dependence)

Receive goods (not money) from friends/relatives C'+" = receive goods more often)

Have friends/relatives give you a hand C'+" = receive help more often)

Page 11

Page 19: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

Living standards area and items Content of measures

Informal Labour Market:

"ILM" (SM)

Q7a

Q7b

Q7c

Q7d

Q7e

Family Relationships:

"FR2" (SM)

Q4a

Q4b

Q4c

Q4d

Q4e

How often respondents did arrange of activities apart from regular work, including participating in collectives, dOing voluntary work, selling or bartering home made goods and doing odd jobs

Works for someone in exchange for goods/services (not cash)

Sells things you have made or grown at local markets/fairs/craft shows

Does volunteer work in a community group/co-op

Does other voluntary work

Has unpaid work experience

The likelihood of respondents seeking emotional support from a range of family members and friends (NOTE - not used because of very low n)

Satisfaction - well being of kids

Satisfaction - relationship with partner

Satisfaction - relationship with kids

Satisfaction - how well kids get along

Satisfaction - partner's relationship with your kids

For the following scales and items a "+" sign indicates a change in a positive direction (or increase) following project participation. For items 6d and 6e interpretation is tricky. See description below for interpretation of change.

A number of these measure are scales. Table 1 below details the items used in these

scales and reports their reliability. Only scales that had a reliability coefficient (ex ~

0.65) were used as scales. Where a ·set of items did not meet this scaling criterion

individual items were used.

Table 1 Alpha coefficients for base module and special module scales used in

analysis of DSS CRP data.

Targeted living standards area

Non-cash income

Formal labour market

Scale

NCI1 (SM)

NCI3 (SM)

"Work aspect preferences" (BM)

FLM1 (SM)

FL M2 (SM)

Items contributing to Alpha scale

NCI1a to NCI1n 0.77

NCI3a to NCI3h 0.80

Q21a to Q21j 0.84

FLM1 a,b,d,e,f,h,j,k,l, 0.70 m,n

FLM2a to FLM2g 0.79

Page 12

Page 20: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

Targeted living standards Scale Items contributing to Alpha area scale

Informal labour market ILM (SM) ILM1a to ILM1i 0.70

Reduced Costs "Self help" (BM) 05d to 5f 0.65

Access to information "Info satisfaction" (BM) 018a to 018e 0.80

AI1 (SM) AI1a to AI1q 0.93

Personal well being "Life satisfaction" (BM) 019a to 019k 0.87

"Mastery" (BM) 020 b,d,g,h,k 0.69

WB1 (SM) WB1a to WB11 0.92

WB2 (SM) WB2a to WB2d 0.80

Social participation "Sociable"(BM) 020a,c .. e,f,i,j 0.67

SP1 (SM) SP1atoSP1i 0.84

SP2 (SM) SP2a to SP2j 0.73

Family relationships FR2 (SM) FR2a to FR2g 0.76

FR4 (SM) FR4a to FR4e 0.76

BM =base module scale SM =special module scale

1.5 Purpose of this report

The purpose of this report is to evaluate, from a quantitative, survey based perspective

the effectiveness of the ARPs in producing positive change in eight selected living

standards areas. The report will:

1. Provide an appraisal of the value of the quantitative pre-post test approach to

evaluating the impact of CRP participation on living standards.

2. Examine the extent to which change in each of the eight living standards areas was

evident.

3. Assess whether the change in these living standards areas was any different from

the change exhibited among people who did not participate in ARPs.

4. Identify whether the way in which ARP projects were developed and run

contributed to positive living standards change.

5. Ascertain the characteristics of individual project participants that appeared to

promote positive living standards change.

Page 13

Page 21: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

2. Why so little change?

Taken overall this quantitative evaluation detected less change in living standards than

might have been anticipated by some of those involved in the ARPs or the CRP in

general. (see sections 5 and 6).

The analysis based on mean change took into account both positive and negative

changes in living standards. This indicated that although there were cases where

individuals had positive change scores just as many had negative change scores of a

similar magnitude. The analysis using mean change scores i~dicated that on most

measures living standards declined as much as they increased and that generally there

was little net effect.

The analysis based on simply designating individuals as having changed in a positive

direction or not having changed in a positive direction showed that more individuals in

projects than in controls displayed positive change in living standards. However, care

must be taken with this finding. These positive changes were generally modest and

mask the substantial group of individuals who had negative change scores.

The purpose of the ARPs was to investigate whether these locally delivered

community based projects would lead to an improvement in selected areas of living

standards. It was always recognised that the projects might not be effective or have

limited and specific effects and it was the purpose of the evaluation to determine the

effectiveness. Early analysis of some of the case study material and other qualitative

data suggested that the projects were effective in some respects - especially in

improving social participation and personal well being and participation in the formal

labour market (Smith, Herbert and Roche, 1997).

The findings from this analysis generally did not support this early qualitative analysis

or the hypotheses that lay behind the development of the ARPs. What is to be made of

this?

Page 14

Page 22: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

There are basically four possible explanations for the failure to detect change in living

standards.

1. The theory was wrong and living standards are not amenable to improvement by

participation in the type of community based groups that were part of this research

project.

2. The design of the study was wrong and did not allow sufficient time to detect living

standards change or the methods of administration were such that it did not

encourage project leaders or participants to approach the quantitative evaluation

with sufficient commitment or care.

3. The measurement of living standards was inadequate. The measures were either

not appropriate for the types of participants, were too standardised for the range of

participants or were insufficiently sensitive to detect living standards change that

occurred.

4. A combination of these factors.

2.1 Theory

The dimensions of living standards that were the subject of the CRP in many cases

represent core dimensions of a person's life. Levels of social participation, the quality

of family relationships and feelings of personal well being as well as participation in the

labour market are complex phenomena that will be the outcome of a complex set of

factors. A person's living standards will be the outcome of factors that include the

psychological make up of the person, their personality, structural factors, their life

stage, the characteristics of other people in their environment disposable income and

the like.

The complexity and the fact that a person's current level ofliving standards will result

from long term factors that are not readily changed will mean that for many people

certain aspects of their living standards will be quite resistant to change. Research into

inequality and disadvantage has documented the resilience of disadvantage and the

importance of the interaction of complex set of factors in sustaining disadvantage.

Page 15

Page 23: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

Case work practice both in social work and the various therapeutic professions has

also demonstrated the difficulty of producing enduring and substantial change even

with highly personalised and sustained interventions.

Given the resilience and complexity of disadvantage and of living standards it is

ambitious to expect that participation in projects will have a major and general impact

on the lives of participants. To expect this is to underestimate the impact of the

constraints and structures within which most people live their lives and of the lifelong

learning and patterns that people have established. It assumes a highly adaptable and

malleable person that underestimates the constraints· of structure, life history and

personality.

The likelihood of not producing change is reinforced when the nature of some of the

projects is considered. For example, how much change to core areas oflife is likely to

be produced by access to a tool library. Even where such access is aimed at reducing

costs there are so many other areas of expenditure in a person's life that such access,

while useful, has little material impact on this general domain of the cost of living.

Individuals who are struggling to make ends meet will probably still struggle regardless

of whether they have access to a tool library. A limited targeted intervention will not

necessarily be experienced as bringing about a measurable or notable improvement in a

general domain of living standards. Access to some of these community based services

will, no doubt, make people's lives easier in very specific way~ but to expect this to

have a generalised result or even an impact on a targeted living standards area (which

is still general) is optimistic.

In this context we need to be mindful of the level of participation in project groups.

As Table 2 below indicates the level of participation was often very modest and for a

short period. Although about two thirds were involved in projects for six months or

more half the respondents were involved in the project on only an occasional or even

less frequent basis. To expect relatively infrequent group involvement over what is, in

the scheme of things, a relatively brief period of time, to produce real change in core

areas of a person's life is to underestimate the resilience of disadvantage and an

oversimplification of the factors that contribute to a person's living standards.

Page 16

Page 24: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

Table 2 Level and duration of participation in projects

Level % Duration %

Frequent 49 More than one year 18

Occasional 26 6 months to a year 53

Infrequent 14 5 to 6 months 18

Once only 11 1-4 months 9

Less than a month 2

N 447 N 433

Note: there were no responses for 148 participants regarding level of participation and

from 162 regarding duration of participation. These data were provided by project

leaders for each responding participant.

The notion that living standards, low income and disadvantage are the outcome of

multiple causes must raise questions about how likely it is that intervening on one

aspect ofa person's life or a single intervention (participation in a project) will make a

material difference to core aspects of a person's life. In other words the concept of

multiple causation forces us to seriously question whether a single intervention can be

reasonably expected to have an observable impact.

Furthermore, given that living standards and disadvantage are complex, multi-causal

phenomena it is highly probable that many causal factors will, in fact, be the result of

an interaction of several causal variables. That is, it is only when a number of factors

are present together and interact with one another that they have an impact.

Accordingly, it is probable that effective interventions will require multiple and

simultaneous interventions so that the interaction of these will produce effective

change (e.g. increase disposable income as well as increase opportunities for social

participation as well as assist with communication skills as well as help with family

relationships).

Page 17

Page 25: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

2.2 Design and method

While it may have been overly optimistic to expect the ARPs to produce measurable or

sustainable changes in various dimensions of living standards the design and methods

employed in the quantitative evaluation are likely to have exacerbated the difficulty of

detecting living standards change.

2.2.1 Design

2.2.1.1 Use of the experimental design

The use of a field based experimental design with the pre and post test and the control

was an excellent design for measuring the impact of an intervention. There were,

however, a number of aspects relating to the implementation of this design that were

less than optimal.

Practical constraints and funding limitations meant that the time period allowed for the

projects to have an impact was limited effectively to between 6 to 12 months. As

previously argued, given the nature of living standards, the resilience of disadvantage

and the fact that projects were but one of many influences on a person's life this is a

very short time period in which to bring about change in core areas of a person's life.

No doubt there will be individual cases where people change over this period but to

expect generalised change at a project level is optimistic.

While the experimental model is highly desirable it was not suited to all projects .....

Given that it required a pre and post test there was always going to be a problem with

distortions due to participants using the project on only a limited number of occasions

or on only one occasion. It was quite inappropriate for services where single uses by

the community may be common. The questionnaires were long and many project

leaders noted the difficulty of asking a person who had simply come into the project

once for a piece of advice (in the case of CABs) or to borrow a piece of equipment (as

in a tool library) to complete a detailed, lengthy and, what would appear to participants

as, an irrelevant questionnaire given the purpose of their use of the service. One co­

ordinator commented that:

Page 18

Page 26: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

'It's embarrassing asking people to spend all that time filling in a pre-test when

they only had an inquiry that took a few minutes to deal with'

To do this twice (pre and post test) was seen, by project leaders and participants to be

burdensome, intrusive and irrelevant to their needs. One project leader commented

that:

'The service was not suited to this type of process. Many users would have

used the service on a one off contact of a few minutes ... A questionnaire as

long and as intrusive as the one used would be inappropriate [to give to these

users]. Over time, a number of users became repeat users but there was no way

of predicting this on initial contact. By the time the relationship with the

service had reached a level where a pre-test could be appropriately explained

and administered the "pre-test" quality would have been lost.'

Another commented that:

'Due to the transient nature of people involved in the project, difficulties

surrounded securing contact details of respondents to the pre-test questionnaire

so they could be followed up to complete the post-test questionnaire.'

The use of a control group was also both desirable and informative for the analysis and

its interpretation. Reasonable efforts were made to select a c.ontrol group that was

comparable in certain respects at least to the project participants. They came from the

same communities and were low income people in receipt of DSS benefits. In a true

experimental design it is necessary that the control group and the experimental group

be the identical as possible at the beginning of the process. This is normally achieved

by random assignment of people to the control and experimental groups or by

matching. In this case limited matching was used but the fact that this was limited

means that the control and experimental groups may not have been strictly comparable

to start with. Participation in the projects will have been affected by self selection and

the fact that the projects were targeted at particular types of users.

The fact that the control and experimental groups were probably not strictly

comparable may have led to the masking of the impact of projects. If the types of

Page 19

Page 27: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

people who participated in the projects made them more resistant to change then the

comparisons between control group change and project participant change will have

been compromised to an unknown extent.

2.2.1.2 Focus and hypothesis development

The questionnaire and the analysis would have benefited from a more systematic

development of research hypotheses in the early stages of the evaluation. This would

have led to a more focussed and tighter questionnaire. The survey instruments were

designed relatively early in the development of the ARPs. They were developed at a

time when the theorising in relation to the factors that might contribute to the

effectiveness of projects was still under development. As a result insufficient attention

was given to the hypotheses that were being tested. In particular insufficient attention

had been given at that stage to which aspects of service delivery, which aspects of

project activity and which participant characteristics might affect living standards

outcomes. This meant that there was no systematic measurement of these service

delivery aspects from the perspective of participants. In certain respects this meant

that some information was not collected that should have been but it also meant that

too much unnecessary information was collected.

Partly because of a lack of staff continuity within DSS it did not prove possible to

remedy these difficulties in the development of the post-test q~estionnaire. Although

scheduling did not make it possible it would have been desirable to have had some of

the tentative findings from the qualitative study available before the finalisation of the­

post test questionnaire. If this had been possible measures of project style could have

been built into that questionnaire.

2.2.1.3 Sponsorship of the study

It was evident from the comments of some project leaders that some participants were

suspicious about the confidentiality of the information they provided and the uses to

which it would be put. Although participants were assured of the confidentiality of the

process and despite DSS being extremely careful to respect this confidentiality this

suspicion may well have affected response rates and contaminated the responses.

Page 20

Page 28: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

Project leaders commented that

'There were some comments by youth which suggested concern (despite

assurances) about confidentiality of the information they provided via the

questionnaires'

'Despite efforts by the Department to assure project participants of

anonymity ... there was still a degree of suspicion'

'There was resistance to 'form filling' amongst participants as this had

unpleasant associations with former crisis periods requiring approach to

government agencies (including DSS).'

'Many of the people using the centre were DSS recipients and perhaps

unwilling to provide information to a department responsible for providing

their entitlement or benefit. '

It is difficult, however, to envisage how this problem could have been alleviated.

Assurances were given and DSS did undertake the data collection and analysis at arms

length.

2.2.2 Method

2.2.2.1 Standardised questionnaire

The quantitative evaluation relied on a standardised questionnaire consisting almost

entirely of closed choice questions and was administered to project participants

regardless of project or participant characteristics. Given the wide diversity of both

project types, activities and participants this was probably an ill-advised strategy. The

highly specific nature of the projects and services meant that the way in which living

standards improvement would be manifested would vary from one project to another.

The use of 'one size fits all' indicators is likely to have been insensitive to important

but subtle changes in the lives of some individuals.

Page 21

Page 29: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

A related issue was the method by which the questionnaire was constructed. It would

have benefited from input from project leaders to adapt questions and measures for the

project (see below). As it was there was no input from the particular projects.

2.2.2.2 Questionnaire administration

The way in which questionnaires were administered produced another set of problems

which affected response rates and probably affected data quality. Questionnaires were

administered by project leaders at the local level. Some leaders used creative strategies

to gain co-operation. One gained co-operation by using completion as 'payment' for

furniture. Despite the committed efforts of some leaders others evidently regarded the

exercise as an imposition, as irrelevant and displayed limited commitment or

understanding of the exercise. This was no doubt compounded by the length and

perceived inappropriateness of the questionnaire in some projects.

The whole process of the quantitative evaluation was too remote from project

participants and leaders and they were 'not brought on board'. Far more work and

opportunity was needed to convince projects of the value of the evaluation and the

need for it to be carefully completed.

The failure to achieve a higher level of understanding and commitment led to some

data contamination. There was evidence of leaders completing the questionnaires

themselves on 'behalf' of participants.

A greater problem (as far as it can be assessed) was created by leaving the allocation

and recording of ID numbers with project leaders. This led to considerable

misallocation, mismatching and loss of participant ID numbers. In a project measuring

change among individuals it is critical that there is accurate matching of IDs and that

change is not simply a function of mismatched questionnaires.

At the pre-test phase a group of 40 respondents were identified who shared and ID

number with at least one other person within their project. By the post test phase these

duplicates had still not been sorted out so they were eliminated from the sample for

calculation of change scores and for subsequent analyses.

Page 22

Page 30: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

There were also anomalies between pre and post-test data. One respondent had been

reported as a 16 year old male on unemployment benefits at pre test, but at post-test

was reported as having two children (one aged 1 year and one aged 6 years), and being

in receipt of a sole parent pension. The handwriting style on the two questionnaires

was also obviously different. It is difficult to assess the extent of this problem, which

appeared to arise from some confusion at the project level about allocation of correct

identification numbers for individuals at pre and post test..

A further consequence of leaving all the administration of the questionnaires to project

leaders was that it did not enable the evaluators to obtain feedback from the project

sites. Had this been possible or had the evaluators had the advantage of some site

visits it is likely that a more refined instrument could have been developed.

2.2.2.3 Questionnaire structure

The questionnaire consisted of the base module which contained measures of 14 living

standards areas including the 8 core living standards areas and special modules which

were administered only to projects specifically targeting this living standards area and

not to the control group. The effect of the selective administration of the special

modules was twofold.

It led to a small number of respondents for many of the modules (especially after the

high drop out at the post-test) which in turn made it difficult to achieve statistical

significance in the analysis.

In addition, the absence of measures for the control group on the special module

measures meant that it was not possible to compare patterns of change among project

participants with a control group to see if the pattern for change among project

participants was any different on these measures from non participants.

2.2.3 Sample size

The number of cases available for analysis was less than desirable and led to less than

optimal data analysis strategies. Numbers at the pre-test stage were lower than initially

planned. This led to a decision not to do any analysis at the specific project level but

Page 23

Page 31: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

to group projects into broad categories which did not necessarily share important

attributes. Combining essentially dissimilar projects together could have the effect of

masking true inter-project differences in living standards change.

The problem of a smaller than desirable sample size was compounded by a high drop

out rate between the pre and post tests with just over half the pre-test sample

providing useable post-test questionnaires. The high drop out rate was due to:

• drop out from the project (moved, project not appropriate.etc)

• transient use of project

• resistance from project participants to complete a long questionnaire twice.

• difficulties some project leaders had in tracking participants

• poor recording of ID numbers which meant that 72 post test questionnaires were

unusable. In a further 19 cases project leaders used the pre-test questionnaire at

the post-test phase

The effect of small numbers was threefold:

1. It skewed the sample which may in turn led to some unrepresentative results. The

drop out rate was especially high among young, unmarried, Australian-born males.

2. Made it harder to achieve statistical significance.

3. Necessitated that categories be combined in the analysis to overcome difficulties

caused by small numbers. One effect of combining categories (eg. project type plus

the project characteristics) is that unlike groups or people can be treated in the

analysis as though they are the same. One effect of this can be to lose fine but

important distinctions that can in turn mask meaningful differences in living

standards change of different projects and service delivery styles.

Page 24

Page 32: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

2.3 Measures

2.3.1 Standardised measures

Having reliable, valid and sensitive measures of living standards is fundamental to

measuring living standards change. It has already been suggested that the use of

standardised measures for all participants and groups may have seriously blunted the

sensitivity of the indicators of living standards. A number of project leaders alluded to

this problem and the shortcomings of standardised measures commenting that many

questions were irrelevant to their project, that they seemed more appropriate to urban

participants. Accordingly, they anticipated that the pre-post test questionnaire would

not be successful in identifying change among their participants.

The particular indicators of living standards will depend in large measure on the age of

the person, their stage of life, their family circumstances, personality, ethnicity gender

and the like. For example, for one person in particular circumstances their capacity to

have ready access to affordable, flexible child care in which they had confidence could

be a critical measure of well being. For another person in different circumstances it

would be irrelevant.

Apart form the difficulty of deve~oping living standards measures appropriate to all

respondents it is also evident that when measuring the impact of a particular project on

living standards that measures relevant to the very specific goals, activities and nature

of that group need to be developed. For example, a project might be targeted

specifically at fostering co-operative efforts to grow vegetables for trading (non-cash

income). If most of the measures of improvement in the non cash income living

standards area relate to something other than this specific activity it is unlikely that we

will detect much change for participants of this group (except perhaps on a very

specific question relating to growing things to swap or trade). By the same token,

designing general measures of living standards change makes it probable that real, but

project specific, living standards change will have remained undetected.

This suggests that it would have been preferable (but not necessarily practicable) to

have developed project specific indicators for each living standards area. This would

Page 25

Page 33: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

have been a complex task but it may have been desirable to have done this and to have

done so in conjunction with project leaders.

2.3.2 Questionnaire length

In pilot testing a sample of 80 DSS clients took approximately 35 minutes to complete

the questionnaire. It was considered at the time that this was at the upper time limit

that would be appropriate to ask of project participants to spend completing the

questionnaire. Comments from project leaders indicated that .in many cases project

participants took considerably longer completing the questionnaire and required help in

doing so. Not only did this affect the response rate, some project leaders felt that it

compromised the quality of responses. One commented that

Many of the respondents complained about the length. of the questionnaire, the

time it took to complete them was always in excess of 20 minutes. Some

respondents took theirs home to complete when they realised it would take

some time and very few returned them ... '

Questionnaire length became a particular issue because of the ambivalence about the

pre-test and post-test among both some project leaders and participants. There clearly

was a need to shorten the questionnaire and to make it more focussed. The earlier

comments about designing the questionnaire to test specific hypotheses would have

assisted in this as would have assisted designing measures that focussed on specific

aspects of the particular projects.

2.3.3 Language

Despite careful pilot testing some project participants encountered difficulties with

language. In some cases this arose from literacy problems with some participants and

a non English speaking background in other cases. Understandably, project leaders did

not have the time to provide extensive assistance with questionnaire completion.

Another probable reason for difficulties with the language of the questionnaire

stemmed from its standardisation. The more standardised the questionnaire the

broader the range of particular circumstances that questions have to cater for.

Page 26

Page 34: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

Adopting a higher level of generality can lead to more abstract terms and concepts

which will cause difficulty for respondents who are more comfortable operating at a

more concrete level.

2.3.4 Layout/method of administration

Although the questionnaire employed normal questionnaire layout and avoided a

complex 'skip to question X' format it nevertheless proved difficult for some

respondents. The questionnaire was self administered and would have involved a

longer reading and writing task than that with which some project participants would

be familiar. The result of this was undoubtedly a lower than desirable response rate,

some bias in the response rate and a higher level of item non response than expected.

2.3.5 Measures of living standards

The CRP and the ARP evaluation was an ambitious, exploratory research project that

made use of some relatively new and complex concepts in the conceptualisation of

living standards. Because of the innovative nature of the study new measures were

required for complex new concepts. The development of new measures for complex

concepts is always a long term process where measures are refined over time in a

number of different contexts. The measures used here were in some cases a 'first cut'

at measuring these concepts. Because of this there is bound to ~e room for improving

and refining the measures of living standards. It is· entirely possible that lack of

refinement will have contributed to difficulties in measuring living standards changtr

that may have occurred among project participants.

As well as the measures measuring what they are meant to measure (validity) they need

to be reliable. That is, a respondent should answer a question on two occasions in the

same way (unless of course there has been genuine change between the two

occasions). Reliability refers to the stability of a measurement. If a measure elicits

different responses on two occasions simply because of random factors or because of .

the way in which the question is constructed (e.g. ambiguity of words, confusing

structure, etc) it will be unreliable. In a study of change it is especially important that

the measures are reliable (i.e. stable) since it is critical that any observed change

Page 27

Page 35: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

.' •

reflects real change rather than measurement error (the unreliability of the

instruments).

Unfortunately there is some evidence of instrument unreliability in this study and we

therefore cannot be entirely confident that the change we have measured reflects real

change or that the absence of change reflects a real absence of change. An

examination of the distribution of change scores, in most cases, forms a pattern that is

close to a normal distribution. That is, most change scores cluster around the zero

point and 'fan out' evenly each side of the zero point. The riumber of respondents

displaying slight positive change is matched by the number displaying slight negative

change; the number displaying moderate positive change is less but is matched by the

number displaying moderate negative change; and the number s displaying high

positive change is less again but is matched by the number displaying high levels of

negative change. With change scores this pattern is consistent with a pattern that

would result from unreliable instruments .

In conclusion, the novelty of the measurement instruments used in this study means

that they were liable to encounter shortcomings in terms of reliability and validity.

Furthermore, the resilience of disadvantage and the multi-causal foundations of living

standards together with the relatively short time period over which change was to be

measured means that very sensitive measurement instruments were required. The

exploratory nature of the study and the novelty of the measures makes it likely that the

measures and the design will only been able to detect some of the change - and the

grossest changes at that - in living standards among project participants.

2.4 Why the difference from the qualitative research?

The results from the quantitative analysis diverge from those in the early qualitative

analysis. The early qualitative analysis noted improvements in social participation,

personal well being and participation in the formal labour market. The quantitative

analysis found little to support these early observations. The. quantitative analysis

generally found modest levels of change that was limited to particular living standards

areas. The most notable areas in which there appeared to be a positive impact on

living standards was in the tangible and focussed outcomes of aspects of generating

Page 28

Page 36: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

non cash income and participating in the informal labour market. Projects that

targeted relatively tangible outcomes in these living standards areas appeared to meet

with some success.

The different findings may reflect an number of factors and they certainly point to the I

benefits of a triangulated research methodology. The different pattern of results may

be due to:

1. The use of different indicators in the different studies. The pre post-test survey

used quite specific measures of concepts such as social participation and personal

well being. The survey is therefore necessarily restricted to measuring these

concepts as operationaised by these specific measures. The qualitative research is

not confined to these pre-established measures and can be responsive to other cues

that indicate change in these areas. To the extent that the qualitative and

quantitative studies used different indicators of concepts it is entirely conceivable

that they will find different patterns.

2. The qualitative studies were less bound by a standardised procedure or instrument.

They may therefore have been be more sensitive to the context of the particular

project and the nuances and meanings provided by that context.

3. The pre and post-test survey obtained the data directly frQm project participants

without any filtering via the perceptions of the project leaders or other project

'staff' .

4. Not only might project staff mis-perceive the effects of the project on the

participants they may also have an interest in presenting the project as being more

successful than it may in fact have been. This is not to imply deliberate

misrepresentation but is simply to acknowledge that the generation of data is rarely

free from the interests of those collecting the data or those from whom it is

collected.

5. There is always a danger in qualitative research that the experiences of particular

individuals are given undue weight in arriving at overall assessments. In the case of

projects it is conceivable that success stories with individual participants stand out

Page 29

Page 37: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

and lead assessors to overgeneralise from a successful case at the expense of cases

where there were less successful outcomes.

6. The qualitative research had no comparison group against which to measure

whether change among participants was any greater than among non participants.

The pre-post test analysis indicated positive change among project participants but

in many cases this was no more than among the control group respondents. The

change observed in some groups in the qualitative research may have been nothing

more than the level of change that would have occurred even without participation

in the projects.

2.5 Methodological recommendations

In our view the field experimental design of the pre post-test survey was an

appropriate way of systematically measuring the effectiveness of most projects and

should be used again for similar evaluations. However a different strategy would need

to be employed for those projects where usage is transitory and one-off rather than

sustained use is typical.

While this was an appropriate design the ARP quantitative evaluation had a number of

shortcomings which makes it difficult to ascertain whether the modest extent of living

standards change was due to the ineffectiveness of the projects or to an inability of the

methodology to detect change that actually took place ..

For the reasons outlined earlier an improved methodology would require:

• A considerably longer time between pre and post-tests.

• A much shorter instrument.

• This instrument might deal only with living standards areas at which the project

was targeted.

• More focussed hypotheses.

Page 30

Page 38: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• More time spent with project leaders and participants to ensure full understanding

and co-operation

• Greater opportunities for project leaders to have significant input into designing

questions for their particular project.

Allocating and controlling ID numbers centrally rather than at project level by

project co-ordinators.

Considerably less reliance on standardised questions across projects and greater

use of project specific questions (or at least modules).

• Less reliance on closed questions and more use of open ended questions.

• Abandoning the special modules.

In summary, an improved methodology would generally retain the experimental design

used in this study. However, it would develop project specific questionnaires to

measure living standards change within the context of the project itself, the type of

participants and its specific goals. This questionnaire would be developed in a

consultative mode with project leaders who would need to have greater involvement

and greater ownership of the process. Ideally the questionnaire would be relatively

short and provide either open ended questions or very speCific questions directly

relevant to that project. Participants would need to see much more clearly how the

questions are relevant to the project in which they are participating.

The remainder of this report provides a description of the main findings relating to the

extent to which living standards changed between the pre and post tests. The results

elaborate on the core findings outlined already.

Page 31

Page 39: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

3. Method of analysis

The analysis will consist of three parts.

1. A description of the overall level of change on each of the living standards measures

and a comparison of this change with that among the control group respondents.

2. A comparison of the extent of change in projects with particular characteristics

(e.g. type of project activity, management style, project flexibility etc).

3. Change among individuals with particular personal 'and social characteristics (e.g.

age, gender, marital status etc).

3.1 Project characteristic analysis

3.1.1 Computing change scores

Throughout the analysis the first step was to determine whether individual participants

showed any change on the various measures of living standards. Given the pre-test

post-test design change scores were computed for each participant and these change

scores were designed to reflect the amount and direction of change of each individual

on each living standards measure. Because different measures had varying numbers of

categories we adopted a method of standardising change scores across all measures.

This was achieved by expressing the change score as a percentage of the possible

amount of change on that scale or variable.

For example, on the Social Participation scale respondents could achieve a score of

anywhere between 9 and 45. If Person A scored 15 at the pre-test and 20 at the post­

test their raw change score was +5. Given that the maximum possible change on the

scale was 36 (45-9) person A's change score of 5 represents a +14% change (i.e.

5/36 * 100/1). Conversely, person B scored 16 at the pre-test and 10 at the post-test

yielding a raw change score of -6.' This represents a percentage change score of -17%.

Page 32

Page 40: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

3.1.2· Group level change: the use of means

The analysis of change in the section project characteristics will compare the mean

change on a given living standards measure for a given category of project.

Differences in the mean change in different groupings of projects will be explored to

help assess whether, on average, projects with particular characteristics change more

or less than projects without those characteristics or more or less than the control

group.

As a hypothetical example we might wish to examine· changes in social participation

and we may wish to see whether projects that specially targeted social participation

produced more improvement in social participation than projects which did not

specifically target social participation. We would calculate the mean change for all

individuals in projects involved in projects targeting social participation (e.g. on

average social participation scores were 10% higher at the post test compared to the

pre test phase). We would also calculate the mean change in social participation

scores for those in other project groups (say they were 5% higher) and also for the

control group respondents (say they were the same, on average, at the post test as the

pre test phase). Statistical analysis would then be performed to estimate whether these

differences in the means (10% change cif 5% change cif 0% change) is likely to be due

to chance or represent 'real' change.

Relying on mean change is the most appropriate way ·of summarising the amount of

change at a group level. Of course it can mask the range of direction and magnitude oL

change of individuals.

3.1.3 The impact of project characteristics

The purpose of section 4 and 6 of the report is to evaluate the impact of the way

projects were structured and organised on the eight living standards areas .. The impact

of nine project characteristics will be examined:

1. The success of the project overall as assessed by the qualitative research

2. Did the project target the particular living standards area?

Page 33

Page 41: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

3. Whether the project had first order outcomes and created second order

opportunities.

4. Locally assessed needs: The extent to which the development of the project was

based on a proper assessment of the needs in the community in which it operated.

5. The service delivery orientation of the group.

6. Origin of the group: did it build on an existing core group?

7. The activity range of the group: was it a single activity or a multiple activity

group?

8. The adaptability of the group: its capacity to adapt to the needs of users.

9. The project category.

3.1.4 Which groups will be examined?

Not all projects were successful. With the exception of the analysis designed to

explore whether the success of the group was associated with living standards change

the analysis focuses on groups classified as very successful or moderately successful.

This enables us to ask the question 'Do the characteristics of su~cessful groups have an

impact on the living standards of project participants?' It was inappropriate to explore

whether groups that failed provided a helpful way of improving the living standards o!.

participants.

In addition, on the advice of the project director the CIN projects and the Mininet

projects were not included in these analyses. The number of projects and participants

from each category of project is provided in Table 3

3.1.5 Project characteristics

The project director provided the AIFS with a classification of each project in terms of

the project characteristics that relate to the way in which ARP projects was developed

and run. The classification of each project on each of these aspects of project style was

Page 34

Page 42: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

based on the qualitative evaluations of the projects also underta~en by the DSS. These

characteristics and their categories are:

1. Project success. Projects were classified as:

• Highly successful (33 projects and 384 individuals)

.• Moderately successful (16 projects and 147 individuals)

• Failure (9 projects and 64 individuals)

2. Targeted group: When projects were established they specified which of the eight

living standards areas they were designed to improve. On the basis of this each

project was classified for each living standards area as:

• Targeted

• Non targeted

3. First order outcomes and second order opportunities

• medium first order and limited second order ( 64 respondents)

• Medium first order and medium second order (119 respondents)

• significant first order and medium second order (32 respondents)

• medium first order and significant second order (143 respondents)

• medium first order only (109 respondents)

• significant first order and limited second order (4 respondents)·

. • limited first order and medium second order (1 respondent)·

• significant first order and significant second order (18 respondents)·

• limited first order only (11 respondents)·

"'Because of the very small numbers those with this combination of outcomes were not

included in the analysis for this variable

Page 35

Page 43: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

4. Locally assessed needs: The extent to which the development of the project was

based on a proper assessment of the needs in the community in which it operated.

Six categories were used:

• Needs assessed (4 projects and 74 individuals)

• Needs expressed (4 projects and 62 individuals)

• Needs guessed (20 projects and 165 individuals)

• Needs assessed/expressed (15 projects and 150 individuals)

• Needs assessed/guessed (7 projects and 61 individuals)

• Needs guessed/assessed (8 projects and 83 individuals) .

5. The service delivery orientation of the group was classified as:

• Producer/participant orientation (23 projects and 234 individuals)

• Consumer/client orientation (22 projects and 206 individuals)

• Mixed orientation (23 projects and 155 individuals)

6. Origin of the group. Projects were classified as building on:

• an existing provider group (36 projects and 302 individuals)

• an existing user group (1 projects and 23 individuals)

• an existing provider and user group (16 projects and 220 individuals)

• no existing group (5 projects and 50 individuals)

7. The activity range of the group. Projects were classified as having the following

activity ranges

• single activity (12 projects and 104 individuals)

Page 36

Page 44: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

•. two activities (26 projects and 254 individuals)

• . Three or more activities (20 projects and 237 individuals)

S. The adaptability of the group. Projects were classified as

• Flexible (25 projects and 294 individuals)

• Having some flexibility (23 projects and 209 individuals)

• Inflexible (10 projects and SO individuals)

9. The project category. Projects were classified into one of five project categories

based on the nature of their activity

• Community education and development (30 projects, 352 respondents)

• Collectives and cooperatives (14 projects, 13Srespondents)

• LETS (4 projects, 57 respondents) !i

• Support networks (5 projects, 26 respondents)

• Individual case management (5 projects, 22 respondents)

3.2 Individual characteristics analysis

This part of the analysis (section 7) will explore whether some types of individuals are

more likely than others to experience positive change in living standards. Rather than

relying on mean change individuals will simply be classified according to whether or

not, on any particular measure, their standard of livi~g improved. We will not be

measuring the amount of change. However, to avoid counting trivial change which

could easily be due to measurement error, we will only classify as'improvers' those

individuals whose score on a particular variable changed by at least half a standard

deviation unit on that measure.

Page 37

Page 45: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

The impact of the following individual and personal characteristics of project

participants was examined

1. Educational level

• pnmary

• secondary

• trade

• TAPE

• tertiary

2. Family Income (fortnightly)

• $<192

• $193-308

• $309-460

• $461-616

• $617-770

• $771-962

• >$962

3. Home ownership

• purchaser

• rent er

• neither owned nor rented by self (e.g. lives with parents)

4. Ethnicity

• Australian born

• other English speaking background

• non English Speaking Background

5. Employment status

• full time

• part time

• job seeker

• not working & not looking for work

6. Age

• In years

Page 38

Page 46: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

7. Gender

• male

• female

8. Marital status

• never married

• married/de facto

• separated/divorced

9. Level of involvement in the project

• frequent

• occasional

• infrequent

• once only

3.3 Significance levels

In the analysis of the impact of project characteristics and individual characteristics

tests of significance will be used. The purpose to which these will be put needs to be

clear as they are frequently misunderstood. To say that a relationship or a pattern is

statistically significant is simply to say that the differences between groups (whether

they be groups or individuals) are unlikely to be due to chance or sampling error. To

say that a relationship or difference is statistically significant is to say that it is likely to

reflect a real difference rather than being the result of statistical chance. To say that a

relationship is significant at the 0.05 level is simply to say that there is only a 5%

probability that the relationship is caused by chance r~ther than reflecting something

real. In this report a significance level of<0.05 is signified with .; a level of<O.Ol with

•• ; and a level of <0.001 with .... The lower the significance level the more likely

the differences are to reflect real differences rather than sampling error.

To say that a relationship or a difference is statistically significant however, is to say

nothing about either the size or importance of the relationship. Statistically significant

patterns can be both small and unimportant.

Page 39

Page 47: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

4. The sample

The sample in this analysis consists of two sets of respondents:

1. Control group participants. This is a sample of 1276 people who did not participate

in any ARP but completed the base module questionnaire on two occasions six

months apart. This sample was recruited by Roy Morgan Research who

administered the questionnaire.

2. Participants of ARP projects described above who completed both the pre-test and

post-test questionnaires. Although 1105 completed the pre-test questionnaire there

were only 595 useable, completed post test questionnaires. In most of the analysis

we have excluded participants in projects that the qualitative research evaluated as

having failed. In many of these cases we received few useable questionnaires at the

post test phase.

Table 3 provides details of the response rates according to project category.

Table 3: Project and respondent numbers and retention rates

Project category N of Projects N of projects N of N of N of Retention in Category returning Pre projects Participants Participants rate

test data returning in Pre test in Post test Post test Category Category

data

1. Community 33 32 30 599 352 59% education & development

2. Collectives & 20 18 14 284 138 49% co-operatives

3 .. LETS 5 4 4 109 57 52%

4. Support 5 5 5 52 26 50% networks

5. Individual 5 5 5 61 22 36% case management services

Total 68 64 58 1105 595 54%

Page 40

Page 48: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• 5. Overall change: project participants and control group compared

Table 4 shows that, overall, the living standards change of project participants is both

• very slight and does not differ from the level or direction of change in the control

group.

Table 4: Mean change on 31 living standards measures: a comparison of project

• participants and control group respondents

Item/Scale Controls All project Statistical

participants significance

Formal Labour Market

• "Work preferences" + 2.1 +1.9 ns

"FLM1" Attitude to seeking work N/A +1.4

"FLM2" Money earning activities N/A +3.4

• Reduced Costs

"Self help" - 4.6 -2.5 ns

Access to Information

"Information satisfaction" - 2.1 -.4 ns • "AI1" N/A +2.6

Personal Well Being

"Life satisfaction" - 0.1 +.7 ns

• "Mastery" + 0.3 +.3 Il£.

"WB 1" Emotional/physical w/b N/A +2.7

"WB2" Satisfaction with self & personal N/A +4.8

opportunities

• Social Participation

"Sociability" + 0.3 -.26 ns

"SP1" Participation in neighbourhood N/A +1.0

• "SP2" Amount of contact - community groups N/A +2.1

• Page 41

Page 49: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• Item/Scale Controls All project Statistical

participants significance

Non-Cash Income

• q6a Make things to swapltrade + 0.6 +2.7 ns

q6b Grow things to swap/trade - 0.1 -2.8 -q6c Less need for welfare handouts + 0.5 +1.0 ns

• q6d Receive goods from friends/relatives - 3.0 -1.9 ns

q6e Receive help from friends/relatives - 3.0 -1.1 ns

"NCI1" Frequency strategies used to cope N/A -0.1

financially

• "NCI3" Own repairs, maintenance N/A -5.8

Informal Labour Market

q7a Work in exchange for goods/services + 0.5 +1.6 ns

• q7b Sell made/grown goods + 0.2 +2.7 ns

q7c Volunteer, Community group/Co-op - 1.3 -1.3 ns

q7d Other voluntary work - 0.3 -1.9 ns

q7e Unpaid work experience + 0.9 +1.8 ns

• "ILM" Participation in non-work activities N/A +2.3

Family Relationships -Satisfaction

q4a Well being of children - 0.1 -1.6 ns

• q4b Rlship with partner -1.5 -1.2 ns

q4c Rlship with children - 1.3 -1.3 ns

q4d How well children get along - 1.7 -.3 ns

q4e Partner's r/ship with children - 1.0 -1.7 ns • ns = no statistical significant differences between control group respondents and project participants;

- = differences are statistically significant at the .01 level (Le. p<.01).

The figures in Table 4 show that on most measures respondents change less than 3 per

• cent on the possible amount they could change. They also show that for the project

participants the change was negative on 14 measures. However, these negative

changes, like the positive changes are so small that they can be regarded as

• Page 42

Page 50: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

representing no change at all. Table 4 also shows that on only one measure did project

participants change more than the control group and in this case they did worse than

the control group.

However, combining all the project participants regardless of differences between

projects and regardless of the characteristics of individuals may well mask living

standards change in particular types of projects and for particular types of participants.

The remainder of the analysis in this report focuses on:

• The extent to which different types of projects have different outcomes in terms

of living standards change.

• The extent to which some types of project participants display living standards

change.

6. The impact of project characteristics on living standards change

Early analysis of the qualitative evaluation of the projects suggested a number of

characteristics of projects that may be associated with improvement in living standards

(Smith, Herbert & Roche, 1997) This qualitative analysis suggested that projects will

be more successful when the project has particular features including:

• a clearly identified local need to be addressed.

• flexible approaches to changing target group need over the life of the initiative.

• a range of concrete activities with observable outcomes.

• the existence of a 'core human resource base' .

• transparent and participative management structures.

Page 43

Page 51: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

It is on the basis of these findings that many of the hypotheses below are based.

6.1 'Successful project?'

6.1.1 Hypothesis:

The assessment of a group as successful or unsuccessful will be based on a wide

variety of criteria some of which will be captured by the range of group characteristics

to be examined below. However, given that the purpose of the projects was to

improve specified living standards of project participants we· would anticipate that

groups classified as successful will produce greater positive change in living

standards than either the control group or the groups classified as failures.

6.1.2 Results

Table 5: Living standards change according to the rated success of the project

Group success Statistical significance

Item/Scale Controls High Moderate Failure sig of F K-W

Fonnal Labour Market

"Work preferences" + 2.1 +1.5 +4.0 -0.8 ns

"FLM1" Attitude to seeking work N/A -0.6 -1.3 -5.4 ns

"FLM2" Money earning activities N/A +4.6 +0.9 +1.4 ns

Reduced Costs

"Self help" - 4.6 -2.8 -2.6 -1.0 ns

Access to Infonnation

"Information satisfaction" - 2.1 -1.8 -0.8 +8.9 -.

"AI1" N/A +1.6 +0.4 +13.5 -Personal Well Being

"Life satisfaction" - 0.1 +0.6 -0.4 +3.4 ns

"Mastery" + 0.3 +0.4 -0.5 +1.7 ns

"WB1" Emotional/physical N/A +2.6 -3.5 +6.9 ns wellbeing

"WB2" Satisfaction with self & N/A +4.0 -1.4 +12.0 ns personal opportunities

Page 44

Page 52: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• Group success Statistical

significance

Item/Scale Controls High Moderate Failure sig of F K-W

• Social Participation

"Sociability" + 0.3 -0.3 -0.1 -0.3 ns

·SP 18 Participation in N/A +1.2 -1.2 +5.3 ns neighbourhood

"SP2" Amount of contact - N/A +3.1 +0.4 -0.1 ns

• community groups

Non-Cash Income

q6a Make things to swapltrade + 0.6 +1.2 +5.2 +6.3 *

q6b Grow things to swap/trade - 0.1 +2.5 +3.0 +3.9 -q6c Less need for welfare + 0.5 +2.3 +0.5 -5.5 --

• handouts

q6d Receive goods from - 3.0 -2.9 -3.0 +6.6 * friends/relatives

q6e Receive help from - 3.0 -1.7 -3.1 +7.0 * friends/relatives

"NCI1" Frequency strategies N/A -0.2 -2.5 +3.2 ns

• used to cope financially

"NCI3" Own repairs, N/A -6.0 -4.4 -2.5 ns maintenance

Informal Labour Market

q7a Work in exchange for + 0.5 +1.6 -0.9 +7.1 ns

• goods/services

q7b Sell made/grown goods + 0.2 +5.0 -3.5 +3.6 --q7c Volunteer, Community -1.3 -2.5 +1.6 +7.7 * group/Co-op

• q7d Other voluntary work - 0.3 -2.6 -1.2 +0.8 ns

q7e Unpaid work experience + 0.9 +2.8 -2.8 +6.0 *

"ILM" Participation in non-work N/A +2.18 +3.6 ns activities

Family Relationships -Satisfaction

• q4a Well being of children - 0.1 -3.5 -1.7 +8.9 ns

q4b Rlship with partner - 1.5 -1.9 0.0 0.0 ns

q4c Rlship with children - 1.3 -2.3 -1.9 +5.3 ns

q4d How well children get along - 1.7 -0.3 -0.7 0.0 ns

q4e Partner's r/ship with children - 1.0 -3.8 +0.6 +3.5 ns

• ns= differences are attributable to sampling error (Le. statistically not significant); *= only a 5% chance

that differences are due to sampling error (Le. p<.05); -=p<.01; ***=p<.OO1

• Page 45

Page 53: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

Table 5 indicates the mean percentage change on each living standards measure

according to whether the group was considered to be successful or not. To assist in

the interpretation of these figures it is helpful to examine the work preferences measure

as an example of how to read the figures. The figure +2.1 for the control group means

that for all the control group respondents the average improvement in work

preferences was 2.1 per cent. The figure + 1.5 for the Highly Successful group means

that for projects considered to be highly successful the average improvement in the

work preferences score was 1.5%. For the moderately successful groups it was a 4%

improvement and for the failure groups the scores showed an average decline of-

0.8%. All these changes are very n:.odest and the measure of statistical significance

means that any of the differences in the change for the four groupings (control, high

success, moderate success and failures) were not statistically significant - that is, any

differences between groupings is probably due to chance alone.

Two main points stand out from Table 5. The first is that on all living standards areas

the amount of change (improvement or decline in living standards) is slight. While it

may not be reasonable to expect substantial change over a relatively short period the

modest levels of change observed are such that they may well be attributable to

random measurement error as much as representing real change.

Secondly, the hypothesis that successful projects will lead to greater improvement in

living standards was not supported

• On 21 out of 31 measures there were no statistically significant differences in

living standards change between the control group, and successful or

unsuccessful groups.

• On most measures the control group changed in a similar way to the highly

successful groups.

• On these 21 measures the change in the successful groups was no different to the

change in the groups that the DSS qualitative analysis classified as failures.

Page 46

Page 54: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• More surprisingly, where there were differences in living standards change

according to the success of the group it was the failure groups in which there

was greatest improvement in living standards.

• This counter intuitive pattern was evident in relation to the access to infonnation

areas, some infonnal labour market variables and some non cash income

measures where those in failed groups indicated that they were doing better in

these areas.

These results must be treated with a degree of cau~ion. In particular the better

outcomes among those from failed groups is difficult to understand or accept. It is

likely that the quality of data from these failed groups is contributing to these patterns.

It can be argued that participants in failed groups may have taken the task of

completing the questionnaires less seriously than those from successful and positive

groups .

6.2 First order outcomes and second order opportunities

Projects can be distinguished in tenns of whether they achieve first or second order

outcomes. That is a group may meet the immediate needs of the target group (first

order outcomes). It may also achieve second order opportunities through the teaching

of new skills , linking into networks or by providing access to new or additional

opportunities. Typically second order outcomes will build on' first order outcomes .

The distinction between first and second order outcomes

'highlights an important difference between the provision of a program or

direct service by government or the community sector and the process of

equipping communities to respond to changing needs and enhance social

capital. To provide first order outcomes resolves concrete needs but could

result in welfare dependency if provided alone and isolated from new

opportunities; to achieve first order outcomes and facilitate second order

opportunities could provide people with an important means to achieve greater

self reliance' (Smith, Herbert & Roche, 1997; 16) .

Page 47

Page 55: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

6.2.1 Hypothesis

Projects that were judged to be very successful in achieving both first order outcomes

and second order opportunities would be expected to have a greater impact on living

standards than those that achieved first order outcomes only or achieved the outcomes

to only a limited extent.

6.2.2 Results

• On 28 of 31 measures the classification of groups according to types of outcomes

was not linked to changes in living standards.

• The three measures on which the outcome classification was linked to living

standards change were two measures of informal labour market participation and

one measure of the capacity to generate non-cash income. .

• In each of these cases the projects that led to the greatest improvement in these

living standards measures had medium second order opportunities and at least

medium first order outcomes.

Page 48

Page 56: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• • • • • • •

Table 6: Living standards change by achievement of first order outcomes and second order opportunities

Item/Scale

Formal Labour Market

"Work preferences"

"FLM1" Attitude to seeking work

"FLM2" Money eaming activities

Reduced Costs

·Self help"

Access to Information

"Information satisfaction"

"AI1"

Personal Well Being

~t.g!.f~(§i.n§f~'gIQnf;;it\!i':;:!:!!:!\;;;;f;;;'!;;};il~;m~!.~@;:l

"Mastery"

"WB1" Emotional/physical w/b

"WB2" Satisfaction with self & personal opportunities

Controls

Base N (max)

+ 2.1

N/A

N/A

- 4.6

- 2.1

N/A

- 0.1

+ 0.3

N/A

N/A

medium 1s1 & limited 2nd

64

+1.6

-7.8

+18.2

-4.8

-3.0

-2.6

-2.0

-3.6

-9.4

-1.0

Outcomes

medium 1 si & Sig 1 si & medium 1 si & medium 1 si

medium 2nd medium signif 2nd only

119

-1.8

+1.2

-0.4

-6.1

2nd

32

+4.2

-1.8

-2.3 +3.7

~fltl;ifrl'id~il~lrl + 3.3

+0.5 -3.2

-0.6 +5.0

+1.8

+4.2

143

+3.8

+1.1

+3.3

-0.1

-1.4

+2.9

+2.1

. +1.5

+5.6

+0.9

109

+4.3

+0.2

+0.3

-2.0

-1.4

+0.2

-.-0.3

-3.5

-1.4

• • •

statistical significance

sig of F K-W

ns

ns

ns

ns

ns

ns

ns

ns

ns

ns

Page 49

Page 57: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• •

Item/Scale

Social Participation

"Sociability"

"SP1" Participation in neighbourhood

"SP2" Amount of contact -community groups

Non-Cash Income

q6a Make things to swapltrade

q6b Grow things to swapltrade

;g§~U'~~$lo~~~tQr;w.~if~re.:!fl~'n~Qq!i;

q6d Receive goods from friends/relatives

q6e Receive help from friends/relatives

"NCI1" Frequency strategies used to cope financially.

"NCI3" Own repairs, maintenance

Controls medium 1st & limited 2nd

+ 0.3 -3.5

N/A -1.8

N/A +4.2

+ 0.6

- 0.1 0.0

+ 0.5 +3.1

- 3.0 -3.1

- 3.0 -1.2

N/A -2.8

N/A -17.4

• •

Outcomes

medium 1St & Sig 1st & medium 2nd medium

2nd

-1.0 +2.0

+0.3

-2.5

+4.2 --+1.6 0.0

+2.4 -0.8

'IBIt2qi. -1.5

.-3.0 +3.0

0.0

-8.2

• • • •

statistical significance

medium 1St & medium 1st sig of F K-W signif 2nd only

+1.1 0.0 ns

+3.3 -1.6 ns

+5.8 +0.4 ns

-0.3 +6.2 *

+3.8 _11\till~ ns

+1.9 +0.2 ns

-3.6 8%·,,1 ns

-1.7 -3.5 ns

-0.9 ns

-6.4 ns

Page 50

Page 58: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• • • • • • • • • •

Outcomes statistical significance

Item/Scale Controls medium 1st & medium 1st & Sig 1st & medium 1st & medium 1st sig of F K-W limited 2nd medium 2nd medium signif 2nd only

2nd

Infonnal Labour Market

q7a Work in exchange for + 0.5 -0.8 +5.5 0.0 +0.3 -1.3 ns goods/services

q7b Sell made/grown goods + 0.2 -0.8 +5.0 +7.6 +7.6 -3.1 ***

q7c Volunteer, Community - 1.3 -0.8 -2.4 +3.8 -3.8 +2.0 ns group/Co-op

q7d Other voluntary work - 0.3 +1.2 -4.8 -2.3 -1.4 +0.6 ns

q7e Unpaid work experience + 0.9 -4.2 +7.7 -6.8 +4.1 -2.9 -"ILM" Participation in non-work N/A -1.9 +1.0 +4.9 ns activities

Family Relationships -Satisfaction

q4a Well being of children - 0.1 -3.2 -7.4 -6.0 +1.0 -2.8 ns

q4b Rlship with. partner - 1.5 +2.0 .-2.0 -8.0 -1.2 -1.4 ns

q4c Rlship with children - 1.3 -2.3 -5.5 -1.0 +0.7 -3.6 ns

q4d How well children get along - 1.7 4.0 -4.4 -5.6 2.1 -1.8 ns

q4e Partner's r/ship with children - 1.0 -3.6 -5.7 -1.4 -3.7 +0.8 ns

ns= differences are attributable to sampling error (i.e. statistically not significant); *= only a 5% chance that differences are due to sampling error (Le. p<.05); **=p<.01;

***=p<.OO1

Page 51

Page 59: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• 6.3 Did the project target the particular LSA?

• 6.3.1 Hypothesis:

Since projects were designed to improve specific living standards areas we would

expect to see greater improvement in living standards where the project was

specifically targeting that living standards area.

• 6.3.2 Results

Table 7: Living standards change by project targeting

• Group targeted LSA Statistical significance

Item/Scale Controls Yes No sig of F K-W

FOnDal Labour Market

"Work preferences" + 2.1 +2.2 +2.2 ns

• Reduced Costs

"Self help" - 4.6 -3.2 -2.4 ns

Access to InfonDation

"Information satisfaction" - 2.1 -1.4 -1.8 ns

Personal Well Being

• "Life satisfaction" - 0.1 +1.1 +0.03 ns

"Mastery" + 0.3 +0.9 -0.2 ns

Social PartiCipation

"Sociability" + 0.3 -0.7 +0.2 ns

• Non-Cash Income

q6a Make things to swap/trade + 0.6 +6.1 +1.0 ns

q6b Grow things to swap/trade - 0.1 +5.2 +1.8 -q6c Less need for welfare + 0.5 +1.5 +1.9 ns handouts

• q6d Receive goods from - 3.0 -1.3 -3.5 ns friends/relatives

q6e Receive help from - 3.0 -0.4 -2.7 friends/relatives

• Page 52

Page 60: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

Group targeted LSA Statistical significance

Item/Scale Controls Yes No sig of F K-W

Infonnal Labour Market

q7a Work in exchange for + 0.5 +8.7 -1.4 ***

goods/services

q7b Sell made/grown goods + 0.2 +10.5 +0.3 ***

q7c Volunteer, Community -1.3 +1.3 -2.2 ns group/Co-op

q7d Other voluntary work - 0.3 -2.5 -2.1 ns

q7e Unpaid work experience + 0.9 +2.9 +0.7 ns

Family Relationships -Satisfaction

q4a Well being of children - 0.1 +0.8 -3.4 ns

q4b Rlship with partner - 1.5 0.0 -1.4 ns

q4c Rlship with children - 1.3 +3.8 -2.8 ns

q4d How well children get along - 1.7 +3.4 -0.9 ns

q4e Partner's r/ship with children - 1.0 -7.4 -2.0 ns

ns= differences are attributable to sampling error (Le. statistically not significant); *= only a 5% chance

that differences are due to sampling error (Le. p<.05); **=p<.01; "'=p<.OO1

Since the special modules were only administered to participants in groups where the

particular living standards area was targeted we do not have responses from the

control group or from non targeting projects for these special modules. Consequently

we can only make comparisons of change for the measures contained in the base

module.

Table 7 provides the comparisons between living standards change in the control group

and projects that did and did not target that living standards area. In general the results

failed to support the hypothesis that targeting will make a difference. The following

main points stand out:

• Targeting in the areas of growing things to swap or trade (not cash), working

for exchange (but not cash) and selling things at local markets did lead to a

significant improvement in these areas.

Page 53

Page 61: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• . projects that targeted making things to swap or trade (not for money) and

improvement in family relationships showed some lightly better outcomes but

these were slight and not statistically significant.

• On all the other measures there was just as much change where the living

standards area was not targeted as when it was. That is, the unintended

outcomes were just as great (or small) as the intended outcomes.

• With the exception noted above the control group exhibited as much living

standards change as did projects targeted at a particular living standards area.

6.4 Locally assessed needs?

6.4.1 Hypothesis

To the extent that a project meets the needs of the community it is reasonable to

expect that it is more likely to be successful in achieving its goals. Since the stated

goals were to improve living standards we would anticipate that projects that were able

to identify those needs accurately would have the greater chance of success. On the

assumption that assessing n~eds will produce better outcomes ~han guessing them we

anticipate that projects based on a needs assessment will do better than those where a

needs assessment was not undertaken

Page 54

Page 62: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• • • • • • • • • •

6.4.2 Results

Table 8: Living standards change by type of local needs assessment

Type of local needs assessment Statistical significance

Item/Scale Controls Assessedl Assessedl Guessedl Guessed Expressed Assessed sig K Expressed Guessed Expressed

W

Formal Labour Market

"Work preferences" + 2.1 +0.5 +3.0 +4.4 +3.3 +1.4 +1.4 n s

"FLM1" Attitude to seeking N/A +2.2 -6.4 -2.7 -1.0 ns work

"FLM2" Money earning N/A +3.2 +12.8 --- +0.9 -1.4 n activities s

Reduced Costs

"Self help" - 4.6 -1.5 -4.5 -0.5 -6.3 -4.0 -0.6 n s

Access to Information

"Information satisfaction" - 2.1 -2.6 -4.1 -2.4 +1.5 -2.2 +0.2 n s

"AI1" N/A +4.0 -1.0 +1.1 +6.4 +1.5 -3.7 ns

Page 55

Page 63: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• • • • • • • • • •

Type of local needs assessment Statistical significance

Item/Scale Controls Assessed/ Assessed/ Guessed/ Guessed Expressed Assessed sig K Expressed Guessed Expressed

W

Personal Well Being

"Life satisfaction" - 0.1 +0.8 -3.9 -2.3 +0.1 +2.7 +4.0 ns

"Mastery" + 0.3 +2.6 -3.1 -1.0 -1.5 -0.6 +2.0 n s

"ws 1" Emotional/physical N/A +0.3 -3.0 +4.2 +4.8 +13.3 ns w/b

"WS2" Satisfaction with self N/A +4.8 -5.0 +2.1 +11.2 +9.6 ns & personal opportunities

Social Participation

"SOCiability" + 0.3 +0.1 -0.3 -3.1 +0.04 +1.0 +1.0 n s

"SP1" Participation in NiA +2.9 -1.6 +1.0 +4.0 +2.0 -6.0 ns neighbourhood

"SP2" Amount of contact - N/A' -0.1 +6.0 +1.6 +1.8 +0.1 +5.0 ns community groups

Page 56

Page 64: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• • • • • • e· • • •

Page 57

Page 65: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• • • • • • • • • •

Type of local needs assessment Statistical significance

Item/Scale Controls Assessedl Assessedl Guessedl Guessed Expressed Assessed sig K Expressed Guessed Expressed

W

*

q7c Volunteer, Community - 1.3 -4.0 -O.B -1.6 -1.0 -1.6 +3.1 n group/Co-op s

q7d Other voluntary work - 0.3 -2.4 -4.2 +2.3 -0.2 -2.B -6.B n s

q7e Unpaid work experience + 0.9 +3.2 -2.1 -1.6 -2.5 +B.6 +2.0 n s

"ILM" PartiCipation in non- N/A +9.2 -3.3 +5.0 +6.4 +0.4 ns work activities

Family Relationships -Satisfaction

q4a Well being of children - 0.1 -4;3 +5.0 -2.2 -2.1 -6.1 -3.9 n s

q4b Rlship with partner - 1".5 +0.3 +4.5 -B.5 -1.7 -0.7 0.0 n s

q4c Rlship with children -1.3 -3.0 0.0 -5.6 +1.1 +1.4 -6.0 n s

q4d How well children get - 1.7 -2.5 +2.0 0.0 +4.6 +1.2 -7.0 n along s

q4e Partne(s rlship with - 1.0 -2.5 0.0 -12.B 5.5 -3.7 0.0 * children

ns= differences are attributable to sampling error (Le. statistically not significant); *= only a 5% chance that differences are due to sampling error (Le. p<.05); -=p<.01;

***=p<.OO1

Page 58

Page 66: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

Table 8 reports the outcomes according to whether there was a needs assessment

involved. The results are by no means clear cut but in general there was little evidence

to support the hypothesis.

• On 24 out of 30 measures l there were no differences in living standards change

according to whether a needs assessment had been undertaken or the form of

that assessment.

• Where there were statistically significant differences in outcomes the more

positive outcomes were likely to be evident where there was at least some

'assessed' element as opposed to reliance purely on guessipg or expressed needs.

• An element of assessment of needs led to statistically significant improvement on

some of the measures of improvement in non cash income and in working for

someone in exchange for goods and services (not cash).

6.5 Service delivery orientation

6.5.1 Hypothesis

The extent to which projects adopted a producer/participant orientation as opposed to

a consumer/client orientation may be expected to affect the. outcomes of a group. To

the extent that a producerlparticipant orientation fosters a sense of responsibility for­

oneself, a sense of agency and a feeling of competence it can be expected that this

should have a positive outcome for that person's living standards.

I No measure was used for 'FR2' as there were too few cases in various classifications of needs

assessment.

Page 59

Page 67: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• 6.5.2 Results

Table 9: Living standards change by service delivery orientation

• Service delivery orientation Statistical significance

Item/Scale Controls Mixed COnsumer Producer- sig of K-W - Client PartiCipant F

Formal Labour Market • "Work preferences" + 2.1 +0.6 +3.3 +3.7 ns

"FLM1" Attitude to seeking work N/A -1.8 -2.7 +3.9 ns

"FLM2" Money earning activities N/A +3.5 +0.9 +9.3 ns

Reduced Costs

• "Self help" - 4.6 -3.8 -3.4 -0.4 ns

Access to Information

"Information satisfaction" - 2.1 -2.3 -0.3 -1.6 ns

"AI1" N/A +1.6 +3.2 +3.1 ns

Personal Well Being

• "Life satisfaction" - 0.1 -1.2 +0.2 +2.8 ns

"Mastery" + 0.3 -1.1 +0.2 +2.0 ns

"WB 1" Emotional/physical w/b N/A +2.1 +5.7 +2.0 ns

"WB2" Satisfaction with self & N/A +2.8 +11.2 +4.7 ns personal opportunities

• Social Participation

"Sociability" + 0.3 -2.1 +0.5 +1.9 -"SP1" Participation in N/A -0.5 +1.6 +4.0 ns neighbourhood

"SP2" Amount of contact - N/A +2.7 +2.2 +0.4 ns • community groups

Non-Cash Income

q6a Make things to swapltrade + 0.6 -2.1 +4.0 +7.3 -q6b Grow things to swap/trade - 0.1 +2.4 +0.2 +5.5 -q6c Less need for welfare + 0.5 +1.6 +1.5 +2.4 ns • handouts

q6d Receive goods from - 3.0 -3.2 -5.0 -0.3 ns friends/relatives

q6e Receive help from - 3.0 -1.5 -2.5 -2.7 ns friends/relatives

"NCI1" Frequency strategies used N/A +0.4 -0.3 ns • to cope finanCially

"NCI3" Own repairs, maintenance N/A -9.2 -4.6 ns

• Page 60

Page 68: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

Service delivery orientation Statistical significance

Item/Scale Controls Mixed Consumer Producer- sig of - Client Participant F

Informal Labour Market

q7a Work in exchange for + 0.5 -1.5 -2.3 +7.9 goods/services

q7b Sell made/grown goods + 0.2 +1.5 -2.2 +9.3

q7c Volunteer, Community - 1.3 -2.8 -0.3 -0.3 group/Co-op

q7d Other voluntary work - 0.3 -2.8 -0.7 -2.8

q7e Unpaid work experience + 0.9 +4.0 -3.5 +1.8

"ILM" Participation in non-work N/A +5.6 -3.8 +3.8 activities

Family Relationships -Satisfaction

q4a Well being of children - 0.1 -3.1 -2.1 -3.6

q4b Rlship with partner -1.5 -1.2 . +1.1 -4.2

q4c Rlship with children - 1.3 -4.2 -1.0 -0.5

q4d How well children get along - 1.7 -1.8 +0.4 +1.4 ns

q4e Partner's r/ship with children -1.0 -6.0 +3.2 -2.8

ns = no statistical significant differences between control group respondents and project participants;

- = differences are statistically significant at the .01 level (Le. p<.01).

Table 9 provides comparisons in living standards change between the control group,

projects that were consumer/client oriented and those that were producer/participant

oriented. Again there was very limited support for the hypothesis.

On 25 out of 31 measures there were no statistically significant differences according

to service delivery orientation. That is, on 25 out of 31 measures projects with a

producer/participant orientation did not lead to any more improvement in living

standards than did the control group or the consumer/client oriented groups.

However, where there were significant outcomes it was in the direction of

producer/participant oriented projects leading to greater improvement in living

standards.

A producer/participant orientation was associated with an improvement in the areas of

sociability (a slight improvement), participation in the informal labour market

Page 61

K-W

--ns

ns

ns

*

ns

ns

ns

ns

Page 69: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

(working in exchange for goods and services (not cash), selling their own produce,

"ILM", and in generating non cash income (making or growing things to swap or

trade but not for money).

6.6 Existing core group?

6.6.1 Hypothesis

It was anticipated that projects that built on existing community groups would be

more effective than groups that were developed just for this exercise. There are

several reasons for expecting this. Given the short time over which living standards

change was to be measured it was anticipated that groups that were already up and

running would be able to have a more immediate impact.· Furthermore it was

anticipated that existing groups were more likely to be attuned to the needs of the

community and had targeted and appropriate group of participants.

6.6.2 Results

Table 10: Living standards change by type of core group

Type of existing group Statistical significance

Item/Scale Controls Providers Users Providers & Nothing sig of K-W Users F

Formal Labour Market

"Work preferences" + 2.1 +0.7 +5.7 +3.7 +1.8 ns

"FLM1" Attitude to seeking work N/A -3.1 +2.2 -4.5 ns

"FLM2" Money earning activities N/A +3.4 +3.2 +4.3 ns

Reduced Costs

"Self help" -4.6 -3.8 +1.9 -1.4 -7.0 ns

Access to Information

"Information satisfaction" - 2.1

"AI1" N/A +4.9 +1.7 +1.1 +0.8 ns

Personal Well Being

"Life satisfaction" - 0.1 -0.5 -0.3 +1.6 +1.8 ns

"Mastery" + 0.3 -0.3 -2.8 +1.0 +0.4 ns

"WB1" Emotional/physical w/b N/A +3.2 +2.8 -0.8 ns

"WB2" Satisfaction with self & N/A +5.2 +4.8 +3.1 ns personal opportunities

Page 62

Page 70: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• Type of existing group Statistical

significance

Item/Scale Controls Providers Users Providers & Nothing sig of K-W Users F • Social Participation

"Sociability" + 0.3 -1.2 +2.5 +0.4 +0.6 ns

"SP1" Participation in N/A +0.4 +0.9 +0.9 +10.4 ns neighbourhood

• "SP2" Amount of contact - N/A +2.5 +4.4 +1.2 +4.2 ns community groups

Non-Cash Income

q6a Make things to swapltrade + 0.6 +1.3 +5.4 +3.1 +2.3 ns

q6b Grow things to swapltrade - 0.1 +3.7 +1.1 +2.7 -4.5 -• q6c Less need for welfare + 0.5 +1.6 -1.1 +2.3 +1.5 ns

handouts

q6d Receive goods from - 3.0 -3.9 -7.6 -1:3 -3.0 ns friends/relatives

q6e Receive help from - 3.0 -4.4 -2.2 +0.1 +0.8 ns friends/relatives

• "NCI1" Frequency strategies N/A -1.5 -2.0 +0.8 ns used to cope financially

"NCI3" Own repairs, N/A -2.4 -5.2 -7.1 ns maintenance

Infoonal Labour Market

• q7a Work in exchange for + 0.5 -2.5 +2.2 +5.0 -0.8 -goods/services

q7b Sell made/grown goods + 0.2 -3.1 +16.3 +7.6 +4.5 ***

q7c Volunteer, Community -1.3 +1.2 +4.3 -5.3 0.0 ns group/Co-op

q7d Other voluntary work - 0.3 +1.3 +2.2 -6.4 -4.7 * • q7e Unpaid work experience + 0.9 -1.5 +12.5 +3.8 -2.3 *

"ILM" Participation in non-work N/A +0.2 +6.4 +2.7 -3.7 ns activities

Family Relationships -Satisfaction

• q4a Well being of children - 0.1 -1.4 -9.7 -3.4 -6.0 ns

q4b Rlship with partner - 1.5 +2.6 0.0 -4.2 -9.1 ns

q4c Rlship with children - 1.3 -1.9 +6.9 -3.7 -1.9 ns

q4d How well children get along - 1.7 +1.9 +3.6 -2.6 -4.4 ns

q4e Partner's r/ship with children - 1.0 +2.0 -4.7 -6.5 -1.5 ns

• ns = no statistical significant differences between control group respondents and project participants;

- = differences are statistically significant at the .01 level (Le. p<.01).

• Page 63

Page 71: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

Table 10 compares the extent of living standards change between the control group

and projects that built on existing provider and user groups and projects that were not

based on an existing core group.

There was only very limited support for the hypothesis that building on existing groups

will lead to greater positive living standards change.

• On 26 of 31 measures there was no difference in living standards change between

the control group, projects that were based on an existing core groups and brand

new groups.

• However where there were statistically significant effects the important

difference was not whether a project was based on an exi·sting group or not but

the type of existing group on which it was based. In, these cases the projects

which were based solely on existing user groups did better than those that

involved pre-existing provider groups.

• On all the measures of informal labour market the projects based on existing

user groups showed positive improvement. In these same areas provider based

projects did not do so well.

6.7 Activity range of group

6.7.1 Hypothesis

The range of activities of a group may be expected to be related to the effectiveness of

a group. Since individuals will differ in their circu,mstances and needs one may

anticipate that projects that have diverse activities will better be able to cater for the

range of individual needs. To the extent that this occurs one would expect that groups

that have several activities will be more successful in improving the living standards

of participants.

Page 64

Page 72: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• 6.7.2 Results

Table 11: Living standards change by project activity range

• N of activities Statistical significance

Item/Scale Controls One Two 3 or more sig of F K-W

Fonnal Labour Market

"Work preferences" + 2.1 +4.2 -1.1 +4.8 -• "FLM1" Attitude to seeking work N/A -1.0 -2.5 -0.7 ns

"FLM2" Money earning activities N/A -1.5 +8.0 +2.4 ns

Reduced Costs

"Self help" - 4.6 -4.4 -4.9 -0.1 ns

• Access to Infonnation

"Information satisfaction" - 2.1 +0.2 -0.7 +3.0 ns

"AI1" N/A +0.1 +4.2 +2.6 ns

Personal Well Being

• "Life satisfaction" - 0.1 +0.2 +0.1 +0.6 ns

"Mastery" + 0.3 -1.2 -0.7 +1.4 ns

"WB1" Emotional/physical w/b N/A -0.5 +6.8 +0.7 ns

"WB2" Satisfaction with self & N/A +4.3 +9.0 +2.5 ns personal opportunities

• Social Participation

"Sociability" + 0.3 -1.6 -0.4 +0.3 ns

"SP1" Participation in neighbourhood N/A +3.9 -0.7 +1.9 ns

"SP2" Amount of contact - N/A +4.0 +3.5 +0.8 ns community groups

• Non-Cash Income

q6a Make things to swapltrade + 0.6 +1.3 +3.8 +1.2 ns

q6b Grow things to swapltrade - 0.1 +1.6 +3.1 +2.5 ** q6c Less need for welfare handouts + 0.5 +2.6 +1.8 +1.4 ns

q6d Receive goods from - 3.0 -3.2 -2.7 -3.1 ns

• friends/relatives

q6e Receive help from - 3.0 +0.3 -4.0 -1.1 ns friends/relatives

"NCI1" Frequency strategies used to N/A -0.9 +0.5 ns cope financially

"NCI3" Own repairs, maintenance N/A -6.3 -5.3 ns

• Page 65

Page 73: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

N of activities Statistical significance

Item/Scale Controls One Two 3 or more sig of F K-W

Informal Labour Market

q7a Work in exchange for + 0.5 -1.6 +3.6 -0.8 goods/services

q7b Sell made/grown goods + 0.2 +0.3 +2.8 +3.3

q7c Volunteer, Community group/Co- - 1.3 +0.7 -2.2 -1.3 op

q7d Other voluntary work - 0.3 +0.7 -3.4 -1.9

q7e Unpaid work experience + 0.9 -2.3 +1.2 +2.5

"ILM" Participation in non-work N/A activities

Family Relationships -Satisfaction

q4a Well being of children - 0.1 -0.6 . -3.0 -3.6

q4b Rlship with partner - 1.5 -3.2 -1.8 -0.4

q4c Rlship with children -1.3 +1.0 -4.4 -1.2

q4d How well children get along -1.7 0.0 +0.7 -1.4

q4e Partner's r/ship with children -1.0 +3.9 -0.7 -5.7

ns = no statistical significant differences between control group respondents and project participants;

- = differences are statistically significant at the .01 level (Le. p<.01).

Table 11 compares the level of living standards change of the control group

participants with that of those in single, dual and multiple activity groups. Again there

was little support for the hypothesis that activity level would affect the level of livin~

standards change.

• On 27 of 31 measures there was no difference in the living standards change of

the control group or the projects with different range of activities.

• Three of the four measures in which activity range is linked to living standards

improvement are informal labour market measures non cash income.

• On the four measures on which activity range does make a difference the effect is

small and not especially meaningful. On three of the measures projects with two

activities do better than those with one or three activities. On the other measure

Page 66

*

*

ns

ns

ns

ns

ns

ns

ns

ns

Page 74: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

the projects with three or more activities did best (but only marginally better than

single activity projects).

6.8 Adaptability/flexibility of the project

6.8.1 Hypothesis

It is reasonable to expect that projects that are flexible and responsive to the needs of

participants will have a greater positive impact and greater success in achieving their

goals than will inflexible groups that are not able to readily adapt to participant

needs.

6.8.2 Results

Table 12: Living standards change by project flexibility

Flexibility Statistical significance

Item/Scale Controls High Some Low sig of F K-W

Formal Labour Market

"Work preferences" + 2.1 +1.7 +2.8 +6.5 ns

"FLM1" Attitude to seeking work N/A +0.8 -1.9 -5.4 ns

"FLM2" Money earning activities N/A +2.7 +4.7 +1.4 ns

Reduced Costs

"Self help" - 4.6 -1.0 -4.5 -6.7 ns

Access to Information

"Information satisfaction" - 2.1 -1.4 -2.7 +1.5 ns

"AI1" N/A +3.0 -1.2 +11.2 -Personal Well Being

"Ufe satisfaction" - 0.1 +1.0 -1.3 +2.3 ns

"Mastery" + 0.3 +1.2 -1.4 +1.4 ns

"WB1" Emotional/physical w/b N/A +2.4 -1.7 +8.7 ns

"WB2" Satisfaction with self & N/A +3.0 +3.4 +11.8 ns personal opportunities

Social Participation

"Sociability" + 0.3 +0.4 -1.7 +1.9 ns

"SP1" Participation in N/A +1.7 -1.4 +5.2 ns neighbourhood

"SP2" Amount of contact - N/A +3.0 +3.1 -1.5 ns community groups

Non-Cash Income

Page 67

Page 75: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

..

Flexibility Statistical significance

Item/Scale Controls High Some Low sig of F

q6a Make things to swap/trade + 0.6 +2.6 +2.3 +6.7

q6b Grow things to swap/trade - 0.1 +4.0 0.0 +8.6

q6c Less need for welfare handouts + 0.5 +1.8 +1.7 -1.9

q6d Receive.goods from - 3.0 -3.6 -2.6 -2.9 friends/relatives

q6e Receive help from - 3.0 -1.6 -2.6 -4.8 ns friends/relatives

"NCI1" Frequency strategies used N/A -0.2 +0.4 ns to cope financially

"NCI3" Own repairs, maintenance N/A -6.0 -3.4

Informal Labour Market

q7a Work in exchange for + 0.5 +1.5 -0.3· +5.8 goods/services

q7b Sell made/grown goods + 0.2 +5.6 -0.9 . -3.8

q7c Volunteer, Community -1.3 -3.7 +2.9 -2.9 group/Co-operative

q7d Other voluntary work - 0.3 -3.4 +1.6 -7.7

q7e Unpaid work experience + 0.9 +1.4 +2.1 -1.9

"ILM" Participation in non-work N/A +3.4 +0.4 -3.7 activities

Family Relationships -Satisfaction

q4a Well being of children - 0.1 -3.5 -2.1 +3.3

q4b Rlship with partner - 1.5 -1.9 -2.6 +19.6

q4c Rlship with children - 1.3 -3.1 -2.1 +8.3

q4d How well children get along - 1.7 -1.0 -1.1 +15.9 ns

q4e Partner's r/ship with children - 1.0 -3.7 -3.5 +25.0

ns = no statistical significant differences between control group respondents and project participants;

- = differences are statistically significant at the .01 level (Le. p<.01).

Table 12 compares the extent of living standards change among the control group and

projects according to the level of flexibility of the project group. There was virtually

no support for the proposition that flexible and adaptable groups produce more

positive living standards outcomes.

• On 26 of 31 measures there were no statistically significant differences between

the outcomes of flexible and inflexible projects.

Page 68

K-W

ns

***

ns

ns

ns

ns

***

ns

ns

ns

ns

*

ns

***

Page 76: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• The control group did not differ from project outcomes.

• On four measures where the degree of project flexibility was related to living

standards change the change was in the opposite direction to that which was

anticipated.

• That is, inflexible projects exhibited greater change than did flexible groups and

greater change than the control groups. This pattern was most evident in terms

of improvement in family relationships (especially with partner and partner's

relationship with children) and in the non cash income area of growing things to

swap and trade .

Although the pattern was counter to that which was anticipated these results may

reflect the greater focus and direction of the more inflexible groups. It is conceivable

that the highly adaptable groups lost direction and thus did not achieve the goals for

which they were established.

6.9 Type of activity: fivefold project classification

Table 13 reports the extent of living standards change for the control group and for

project groups according to the type of activity in which the group was engaged.

• On 23 of 31 living standards measures the type of activity in the group bore no

relation to the extent or direction ofliving standards change. Nor did the control

group differ from any of the project categories on any of these living standards

measures.

• On eight measures there were statistically significant differences In living

standards change.

• However there is not particularly clear pattern to these changes which may be

summarised as:

Page 69

Page 77: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

o Those involved in support networks showed a significant increase in life

satisfaction while those in individual case management projects showed a

significant decline.

o Those in LETS showed a significant improvement in the satisfaction with their

access to information, their informal labour market activity (not voluntary

work) and their capacity to generate non cash income (especially making

things to trade).

o Those in individual case management projects showed· statistically significant

improvement in several measures of their capacity to generate non cash

income including trading and getting things from friends and relatives.

o Those involved in collectives and co-operatives showed a decline in their

satisfaction with their access to information, their receipt of goods from

friends and relatives and, relative to others, did less well in terms of selling

things they had produced.

o Community development and education projects displayed almost no

distinctive changes on any measure - either in terms of a decline or

improvement in living standards.

Page 70

Page 78: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• • • • • • • • • •

Table 13: Living standards change by type of project activity

Project category statistical significance

Item/Scale Controls Comm. Collective & LETS Support Individual. sig of F K-W Education & Co-operatives Networks Case

Development. Management

Formal Labour Market

"Work preferences" + 2.1 +2.4 -0.5 +1.6 +6.4 +4.3 ns

"FLM 1" Attitude to seeking work N/A -1.4 +1.3 -10.8 ns

"FLM2" Money earning activities N/A +3.4 +1.9 +10.7 ns

Reduced Costs

"Self help" - 4.6 -3.0 -2.1 -3.5 -2.1 +4.4 ns

Access to Information

"Information satisfaction" - 2.1 +0.2 -4.3 +3.8 -0.2 +2.4 *

"AI1" N/A +3.0 -2.8 -1.4 +18.8 *

Personal Well Being

"Life satisfaction" - 0.1 +0.4 -1.2 +5.8 +8.1 -7.0 ***

"Mastery" + 0.3 +0.3 -0.9 +1.7 +0.6 +4.8 ns

"WB 1" Emotional/physical w/b N/A +3.9 -0.4 +7.3 -5.0 ns

"WB2" Satisfaction with self & N/A +2.9 +7.6 +12.1 -2.7 ns personal opportunities

Page 71

Page 79: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• • • • • • • • • •

Project category statistical significance

Item/Scale Controls Comm. Collective & LETS Support Individual. sig of F K-W Education & Co-operatives Networks Case

Development. Management

Social Participation

"Sociability" + 0.3 +0.1 -2.3 +0.7 +2.8 +0.4 ns

"SP1" Participation in N/A +1.1 -2.3 +6.1 +3.8 ns neighbourhood

"SP2" Amount of contact - N/A +1.6 +5.6 +1.4 -4.4 1ns community groups

Non-Cash Income

q6a Make things to swapltrade + 0.6 +0.5 +2.8 +13.8 +1.9 +10.7 -q6b Grow things to swapltrade - 0.1 +0.4 +5.4 +8.5 +2.0 +11.4 ***

q6c Less need for welfare handouts + 0.5 +0.5 +1.7 +3.5 +2.9 -4.5 ns

q6d Receive goods from - 3.0 -2.8 -5.2 +5.3 -1.9 +13.6 -friends/relatives

q6e Receive help from - 3.0 -1.5 -3.1 +4.4 -6.7 +10.7 ns friends/relatives

"NCI1" Frequency strategies used N/A -0.3 +1.4 -0.7 ns to cope financially

"NCI3" Own repairs, maintenance N/A -7.8 +0.1 -6.5 ns

Page 72

Page 80: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• • • • • • • • • •

Project category statistical significance

Item/Scale Controls Comm. Collective & LETS Support Individual. sig of F K-W Education & Co-operatives Networks Case

Development. Management

Infonnal Labour Market

q7a Work in exchange for + 0.5 -0.1 -1.7 +20.5 -1.9 +3.6 *** goods/services

q7b Sell made/grown goods + 0.2 +2.3 -0.8 +13.6 +2.9 +2.4 ***

q7c Volunteer, Community - 1.3 -1.9 +2.7 +0.4 -3.8 +6.0 ns group/Co-op

q7d Other voluntary work - 0.3 -4.2 +4.9 -5.3 -1.0 +1.2 ns

q7e Unpaid work experience + 0.9 +2.5 +1.7 0.0 +5.8 -10.7 ns

"ILM" Participation in non-work N/A +3.0 +5.6 1.4 -3.7 ns activities

Family Relationships -Satisfaction

q4a Well being of children - 0.1 -1.6 -3.8 0.0 +3.4 -1.6 ns

q4b Rlship with partner - 1.5 -1.0 -3.5 -2.1 +12.5 +2.1 ns

q4c Rlship with children -1.3 -0.3 -5.8 -3.4 +8.3 -1.6 ns

q4d How well children get along -1.7 +0.1 -2.5 0.0 _ +1.3 0.0 ns

q4e Partner's r/ship with children -1.0 -1.7 -2.5 +1.0 0.0 -4.2 ns

ns = no statistical significant differences between control group respondents and project participants; ** = differences are statistically significant at the .01 level (Le. p<.01).

Page 73

Page 81: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

6.10 Summary of the impact of group characteristics

• Taken overall, the impact of the project characteristics had, at best, a modest

impact on a very limited set of measures of living standards.

• On most measures of living standards project characteristics made no difference

to either the extent or direction of living standards change. Similarly on these

same measures project participants did not change any differently from the

control group respondents.

• Two living standards areas (or some measures of these areas) stood out as being

linked with various characteristics of the projects. These living standards areas

were participation in the informal labour market and the capacity to

generate non cash income.

• The project characteristics that were associated with improvement in one or both

these living standards areas were:

o This living standards area was specifically targeted by the project.

o Having a local needs assessment before establishing the project.

o Having a producer/participant service delivery orientation.

o Building on an existing user group.

o Having more than one activity.

o Being a LETS type project.

• There was virtually no evidence of any project characteristics having any impact

on

o social participation.

o personal well being.

Page 74

Page 82: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

o formal labour market orientation.

o reduced costs.

o access to information (with the exception of participation in LETS).

o family relationships (except for a non explicable link with the inflexibility of

the project).

7. Individual change

There was evidence of living standards change among individuals and evidence that

individuals in projects were more likely than control group respondents to exhibit

positive change. This evidence is provided in Table 14.

Table 14: Living standards change among individuals: Control group and

project participants compared (per cent having positive change)

Item/Scale control project statistical

group participants Significance

Fonnal Labour Market

"Work preferences" 27.1% 27.3% ns

Reduced Costs

"Self help" 27.3% 32.7% *

Access to Infonnation

"Information satisfaction" 22.6% 31.6% ***

Personal Well Being

"Ufe satisfaction" 25.8% 31.6% -"Mastery" . 26.2% 26.8% ns

Social Participation

"Sociability" 24.3% 24.9% ns

Non-Cash Income

q6a Make things to swap/trade 12.2% 26.2% ***

q6b Grow things to swap/trade 7.7% 21.5% ***

q6c Less need for welfare handouts 4.8% 13.4% ***

q6d Receive goods from 17.1% 25.9% *** friends/relatives

Page 75

Page 83: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

Item/Scale control project statistical

group participants significance

q6e Receive help from 21.4% 26.3% * friends/relatives

Infonnal Labour Market

q7a Work in exchange for 12.7% 24.7% -goods/services

q7b Sell made/grown goods 5.9% 19.1% -q7c Volunteer, Community group/Co- 15.4% 24.9% -operatives

q7d Other voluntary work 18.5% 28.0% -q7e Unpaid work experience 8.7% 22.4% -

Family Relationships -Satisfaction

q4a Well being of children 22.0% 23.5% ns

q4b Rlship with partner 14.3% 20.5% -q4c Rlship with children 15.7% 20.3% *

q4d How well children get along 17.7% 25.8% -q4e Partner's r/ship with children 16.1% 19.9% ns

ns = no statistical significant differences between control group respondents and project participants;

- = differences are statistically significant at the .01 level (Le. p<.01).

• These results indicate that on many measures of living standards more project

participants than control group respondents showed positive living standards

change.

• On 16 of 21 measures more project participants than control group participants ha~

positive living standards change.

• The differences between control group and project participant change was greatest

in relation to non-cash income and informal labour market. In these living

standards areas all measures showed control group and project differences. There

were also notable differences between the controls and participants in improvement

of access to information.

• The greatest differences between controls and participants related to measures such

as making or growing things to swap or trade, working in exchange for goods or

Page 76

Page 84: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

services or selling goods· that the respondent has made or grown. All these were

very specific goals of particular projects and reflect the success of these groups in

achieving these specific and concrete outcomes.

• There were more modest differences between controls and participants in relation

to reduced costs (5.5%), Life satisfaction (5.8%) and aspects of family

relationships (about 5%).

• There were no differences in how many controls and participants showed positive

change in relation to social participation, aspects of family relationships, aspects of

personal well being and labour market participation. As a general observation the

differences between controls and participants were less or absent for the less

concrete dimension of living standards (personal well being, social participation,

work preferences, and aspects offamily relationships).

• This latter pattern is opposite to the initial findings of the qualitative research which

indicated some improvement in the areas of social participation, formal labour

market and personal well being. Of course these figures reflect improvement in

these areas among participants but show no greater change than controls.

Care must be taken in interpreting these figures

• The criterion for change was modest. Using a change score· of 0.5 above the mean

• did not mean that individuals had to change a great deal to be classified as positiv:,.

changers.

• Given the general lack of mean differences between controls and participants (see

• earlier analysis) the fact that more participants changed positively is

counterbalanced by a greater extent of negative change among participants as well.

• While the percentage of participants that changed positively was greater than

among the controls the differences, while statistically significant, were not great.

Page 77

Page 85: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

7.1 Social characteristics of participants

The analysis in this section focuses on the characteristics of those whose living

standards scores improved. The question being asked throughout this section is 'Do

the social and personal characteristics of respondents increase the likelihood of

exhibiting positive changes in their living standards after participation in and

ARP?' Or put differently 'Are some types of people (e.g. younger, females,

Australian born, those with more education?) more iikely to benefit from these type of

projects?'

7.1.1 Education level

The educational level of project participants made no difference to the number of

project participants that experienced living standards change.

7.1.2 Income level

The level of family income made no difference to the number of project participants

who exhibited.

7.1.3 Home ownership

Home ownership was related to improvement in a number of areas of living standards

(see Table 15)

Table 15: Positive living standards change by tenure type (per cent positive

change)

Social Participation

"SP1" Social participation in neighbourhood

"SP2" Contact with community groups

Home Ownership

Owner! Renting Not renting purchaser or buying

18% 31% 45%

14% 25% 35%

statistical significance

**

*

Page 78

Page 86: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

"Sociability"

Non-Cash Income

q6c Less need for welfare handouts

Formal Labour Market

"FLM2" Involved in money earning activity

Home Ownership

Owner/ Renting Not renting purchaser or buying

20% 30% 30%

6% 24% 12%

10% 19% 57%

statistical significance

*

***

**

ns = no statistical significant differences between control group respondents and project participants;

.. = differences are statistically significant at the .01 level (Le. p<.01).

• More of those who were not renting or buying (Le. usually living with parents)

gained on all three measures of social participation over the life of the project.

More of these participants increased their level of social participation than those

owning or purchasing or renting their home.

• More of those living with their parents than home purchasers or renters improved

in their involvement in the formal labour market after project involvement.

7.1.4 Ethnic background

In terms of living standards improvements participants born in Australia were

indistinguishable from those born overseas - both those from English speaking

countries or those from non English speaking backgrounds. The projects were neither

more nor less effective for those from NES backgrounds than for any other group.

The only minor exception to this was a slight tendency for participants who were

English speaking migrants, more than other people, to increase their involvement in

volunteer groups, community groups and co-operatives.

7.1.5 Employment status

Employment status was linked to living standards change but not in any particularly

clear or meaningful pattern (Table 16)

Page 79

Page 87: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

Table 16: Positive living standards change by employment status (per cent

positive change)

Employment Status Statistical significance

Full Part Not working, Not working, time time but looking not looking

Reduced Costs

"Self help" Frequency -growing, 41% 22% 33% 34% * making, repairing to save money

Infonnal Labour Market

q7a Work in exchange for 37% 29% 29% 16% *** goods/services

q7c Volunteer, Community 16% 28% 32% 21% * group/Co-op

q7e Unpaid work experience 24% 24% 31% 16% **

Family Relationships -Satisfaction

q4c Rlship with children 6% 26% 23% 21% *

Fonnal Labour Market

"FLM1" Attitude to seeking work 14% 44% 16% *

ns = no statistical significant differences between control group respondents and project participants;

*" = differences are statistically significant at the .01 level (Le. p<.01).

• More full-time workers than others, especially part time workers improved their

levels of self help.

• More full time workers than others (especially those not even looking for workL

increased their level of work for goods and services (informal labour market).

• Job seekers exhibited the greatest improvement in volunteer work and involvement

• with community groups and co-operatives while full time workers showed the least

change.

• Job seekers were also the most likely to show an improvement in their attitude

towards seeking work and gaining unpaid work experience.

Page 80

Page 88: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

.• Project participants not working full time showed the greatest improvement in

relationships with their children while full time workers showed the least

improvement.

7.1.6 Marital status

Marital status was linked to only two improvements in living standards among project

participants. (Table 17) In each case those who were married showed less

improvement than the never married or the separated/divorced.

Table 17: Positive living standards change by marital status (per cent positive

change)

Social Participation

"SP1" Participation in neighbourhood

Non-Cash Income

q6c Less need for welfare handouts

Never married

36%

16%

Marital Status

Married,! de facto

17%

9%

statistical Significance.

Divorcedl separated

38% **

21% **

ns = no statistical significant differences between control group respondents and project participants;

- = differences are statistically significant at the .01 level (Le. p<.01).

• Fewer married than non married . participants improved 10 their level of

neighbourhood participation.

• Fewer married than non married people reduced their level of reliance on welfare

handouts.

7.1.7 Gender

Gender was generally unrelated to living standards change. Just as many male as

female participants improved their living standards. The only two measures where

there was a gender difference was in relation to:

Page 81

Page 89: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

• Selling goods that they had made or grown

• growing things to swap or trade

where a greater proportion of females than males improved their living standards in

this regard.

Table 18: Positive living standards change by gender (per cent positive change)

Gender statistical significance

Informal Labour Market

q7b Sell made/grown goods

Non-Cash Income

q6b Grow things to swap/trade

Male . Female

14% 22% *

16% 24% *

ns = no statistical significant differences between control group respondents and project participants;

.. = differences are statistically significant at the .01 level (Le. p<.01).

7.1.8 Age

Age was a factor in whether or not a number of living standards areas improved.

(Table 19). For each of these living standards areas the positive changers were

significantly younger than those who did not experience positive change.

This advantage of being younger was evident in the following living standards domains_

• Social participation (all measures).

• Family relationships (improved relationships with children).

• Informal labour market participation (Work in exchange for goods/services).

• Non cash income (reduced reliance on welfare handouts).

• Personal well being (emotional and physical).

• Formal labour market participation.

Page 82

Page 90: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

Table 19: Mean age (in years) by living standards change

No positive Positive Statistical change change significance

Formal labour market

"FLM2- Money eaming activities 37.4 years 26.1 years ***

Social Participation

"sociability- 40.0 36.3 -"SP1- Participation in neighbourhood 38.4 34.2 *

·SP2- Amount of contact with community 39.1 31.9 *** groups

Personal well being

"W81- Emotional/physical wellbeing 42.6 35.0 -Informal labour market

q7a Work in exchange for goods/services 39.8 36.9 *

Non cash income

q6c Less need for welfare handouts 40.0 32.7 ***

Family relationships

Relationship with children 42.5 38.0 -ns = no statistical significant differences between control group respondents and project participants;

- = differences are statistically significant at the .01 level (Le. p<.01).

7.1.9 Attendance frequency

To test the reasonable proposition that those who wer~ most involved in the projects

should show the greatest likelihood of living standards improvement we examined..

living standards change by level of involvement.

The level of participation in projects was generally unrelated to living standards

improvement. On only four measures did level of involvement affect outcomes (Table

20). In these cases the occasional attenders usually did better than the regular

attenders or those who rarely used the service and the effect was linked. In three of the

four measures improvement was evident in relation to participation in the informal

labour market.

Page 83

Page 91: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

Table 20: Per cent positive change by frequency of attendance at the project

Infonnal Labour Market

q7a Work in exchange for goods/services

q7d Other voluntary work

q7e Unpaid work experience

Non cash income

q6b Grow things to swap/trade

Attendance Frequency

Frequent Occasional Infrequent! once

27% 38% 16%

28% 39% 22%

32% 22% 11%

24% 27% 13%

statistical significance

***

*

***

*

ns = no statistical significant differences between control group respondents and project participants;

.. = differences are statistically significant at the .01 level (Le. p<.01).

The duration of involvement in the project made no difference to improvement in living

standards.

7.1.10 Sociable participants

The proposition that people who feel more comfortable in groups - those who feel at

ease in groups and are joiners of groups - would be more likely than others to benefit

from a group approach to improving living standards was tested ..

Table 21: Positive change in living standards by propensity to join community­

groups

Infonnal Labour Market

q7b Sell made/grown things at markets

Non-Cash Income

q6b Grow things to Swap/trade

Personal Well Being

I get involved in community group

Very Fairly Not Not at all true true very true

true

20% 24% 17% 7%

23% 26% 20% 9%

Significance

*

*

Page 84

Page 92: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

"Life satisfaction"

Social Participation

"SP2" Contact with community groups

Fonnal Labour Market

"FLM1" Attitudes to work

Family Relationships

q4a Satisfaction with childrens wellbeing

I get involved in community group Significance

Very Fairly Not Not at all true true very true

true

42% 29% 25% 33%

25% 13%

37% 17%

30% 14%

*

*

*

***

ns = no statistical significant differences between control group respondents and project participants;

.. = differences are statistically significant at the .01 level (Le. p<.01).

Table 21 shows that being a JOiner or a non Jomer made little difference to

improvement in many of the living standards areas. However, on six measures it made

a difference with the pattern in these cases being that joiners benefited more than non

JOiners. The more sociable were, not surprisingly, able to benefit more from a

community group approach to improving living standards.

7.2 Summary

Using the particular measure of change adopted in this ·section (Le. any change greater

than 0.5 of a standard deviation greater than the mean change for that variable) there­

was evidence that more project participants displayed improvement on a number of

measures of living standards than did control group respondents. However the earlier

analysis of mean change showed that the extent of change barely differed between

project and control groups. In other words, while more project participants than

control group members displayed living standards improvement these changes were

small and would be counterbalanced by greater negative change among the project

participants as well. The greater extent of negative change among project participants

will have cancelled out the impact of the greater number of project participants whose

living standards improved.

Page 85

Page 93: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

An examination of the social and personal characteristics of individuals was undertaken

to determine whether these characteristics predicted improvement in living standards.

This analysis showed that:

• Education and income levels and ethnicity had no impact on the capacity of

individuals to benefit from participation in projects.

• Gender made almost no difference to the capacity of individuals to benefit from

participation in projects except that females showed most. improvement in their

capacity manage by making or growing things to sell or trade.

• Employment status made little difference to the living standards change of

participants.

• Housing tenure type made a difference to the likelihood of living standards

improvement in the areas of social participation and aspects of participation in the

formal labour market and the capacity to generate non cash income. Those living

with their parents showed greatest improvement in these areas - a pattern that

partly reflects the young age of these participants.

• Those who benefited from projects were more likely to be younger than those who

did not benefit.

• The level of involvement in projects had only limited impact on the benefit

participants received. Where it made a difference it was in favour of the middling

rather than frequent or rare attenders.

Page 86

Page 94: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

References

Brownlee, H. (1990), Measuring Living Standards; Australian Living Standards Study

Paper No. 1, Australian Institute of Family Studies, Melbourne.

Cass, B (1986), The Case for Review of Aspects of the Australian Social Security

System, Social Security Review, AGPS, Canberra.

Commonwealth of Australia (1994), Working Nation - Policies ~d Programs, AGPS,

Canberra

DSS (1995), Developing a Framework of Benchmarks of Adequacy for Social

Security Payments, Policy Discussion Paper No. 6, AGPS, Canberra

GilIey, T. (1990), Empowering Poor People, Brotherhood of St Laurence, Melbourne

Hardey, R. (1995), Social Participation and Inclusion, DSS Community Research

Project Discussion Paper No 2 (Draft May 1995), unpublished paper

Maher, J and Smith, B. (1996) Future Social Provision: The DSS Community

Research Project. DSS Research Paper No. 69, AGPS, Canberra

McDonald,P., Moyle, H. and Gibson, D. (1995) Contributions of Cash and Non-Cash

Elements to the Enhancement of Living . Standards, DSS Community

Research Project Discussion Paper No. 1 (Draft, June 1995), unpublishe~

paper

DECD (1988a), The Future of Social Protection, in DECD Social Policy Studies No.

6, DECD, Paris

OECD (1988b), OECD Employment Outlook, OECD, Paris.

Salvaris, M. (1995), Citizenship, social rights and constitutional reform, in P Smyth

(ed), An Australian Republic: Participation and Citizenship, Discussion Paper

No. 7, Uniya, Sydney.

Page 87

Page 95: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented

Smith, B, Herbert, J. & Roche, S. (1997) 'Future Social ProvisIon: Community Based

Initiatives Gateways to Opportunities', Paper presented to Beyond

Dependency Conference, Aukland, New Zealand, March 1997

Townsend, P. (1979), Poverty in the United Kingdom: A Survey of Household

Resources and Standard of Living, Penguin, Harmondsworth

Travers, P. and Richardson, S. (1993), Living Decently - Material Well-Being in

Australia, Oxford University Press, Melbourne

Page 88

Page 96: Department of Social Security Community Research Project · PDF fileDepartment of Social Security Community Research Project ... 1.4.4 The questionnaire ... can be usefully supplemented