David C. Marshall, Esquire April 30, 2015 Latsha Davis & McKenna, P.C.
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Transcript of David C. Marshall, Esquire April 30, 2015 Latsha Davis & McKenna, P.C.
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The Top 10 Compliance Risk Areas for Nursing Facilities in
2015David C. Marshall, Esquire
April 30, 2015Latsha Davis & McKenna, P.C.
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The federal government expects Medicare and Medicaid providers to be “self-policing”
A corporate compliance plan is an expectation, and, in the case of SNFs, a mandate
The OIG provides periodic and annual guidance on risk areas for various types of providers◦ Model Compliance Guidance◦ OIG Reports◦ OIG Annual Work Plan
It is incumbent upon an organization’s corporate compliance officer to review and understand the risk areas identified not only by the government, but also within the industry itself, so that the organization can evaluate its operations and prevent/detect compliance issues
Introduction
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Identify the 10 most significant risk areas for SNF/NF operations in 2015
Review self-auditing/monitoring techniques to evaluate a SNF/NF provider’s compliance with those risk areas
Provide strategies for assessing and responding to compliance issues
Discuss basic reporting/self-disclosure requirements
Presentation Goals
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Department of Health Department of Human Services Department of Aging Centers for Medicare and Medicaid Services Office of the Inspector General Department of Justice Office of the Attorney General MACs, MICs, RACs, ZPICs Whistleblowers Office of Civil Rights
Who Is Watching?
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RISK AREA 1Documentation Issues
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Documentation is the key to compliance; Virtually all “cases” turn on whether the requisite documentation is available◦ Timeliness ◦Accuracy◦No backdating◦Use proper forms◦ Incomplete or illegible records
IF IT WASN’T DOCUMENTED, IT WASN’T DONE!
Risk Area 1: Documentation Issues
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RISK AREA 2
Physician Certifications and Recertifications
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Medicare Part A pays for post-hospital skilled nursing care when a physician certifies that a beneficiary needs daily skilled nursing or rehab services that can only be provided on an inpatient basis in a SNF and that care is/was needed for a condition which the individual received inpatient care in a participating hospital
Physician certification must be obtained at admission or as soon thereafter as is reasonable and practicable
Recertifications are required within 14 days of admission and every 30 days thereafter
Recert must indicate:◦ Reasons for the continued SNF care;◦ Estimated time that the beneficiary will need to remain in the SNF; and◦ Plans for home care, if any
Risk Area 2: Physician Certs and Recerts
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The regulations do not mandate a specific form◦ Best practice is to develop and use a set form that captures all of the
cert/recert elements◦ Through case law decisions, the ALJs have held that other
contemporaneous documentation which addresses the cert/recert elements can serve as substitute documentation for a formal cert/recert form
Condition of Participation vs. Condition of Payment issues Real life examples RACs are focused on this issue This is a “low hanging fruit” compliance issue that is easily
audited
Risk Area 2: Physician Certs and Recerts
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RISK AREA 3Therapy Issues
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Level of therapy services indicated affects the RUGs, which in turn determines the payment received ◦ The more acute a resident’s therapy needs and the more therapy
minutes provided in assessment periods to determine RUG rates, the higher the resident’s RUG rate and the higher the SNF’s reimbursement
Both the OIG and CMS are skeptical of the accuracy of assessments that result in higher levels of coding◦ OIG has found that SNFs have increasingly billed for the highest level
of therapy even though the beneficiary characteristics remained the same
◦ Many residents receiving only the minimum minutes to qualify◦ CMS is exploring potential alternatives to existing payment
methodology
Risk Area 3: Therapy Issues
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Two recent False Claims Act cases ◦ Life Care Centers of America
Allegations of: Providing unneeded care or unnecessarily extending resident stays to continue to provide therapy
that residents allegedly did not need Billing for care that was not actually provided Billing for therapy care that was not “skilled” Providing care to residents who could not tolerate the care, could not benefit from it or both “Ramping up” care provided during assessment periods, which would then allow for higher RUG
rates and higher reimbursement following those assessment periods, regardless of the minutes actually provided after the assessment periods
Case is being litigated
◦ Extendicare Allegations of:
Clustering therapy sessions ordered for 3x/week around weekends, which inaccurately implied that residents were receiving treatment 5x/week, which is reimbursed at higher rate
“Ramping up? therapy minutes during assessment periods to meet higher RUG levels, without intending to sustain those therapy minutes after assessment periods
Extendicare agreed to pay $38 million and enter into a 5-year CIA
Risk Area 3: Therapy Issues
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What to do? Must be able to document ◦ the medical need for therapy; ◦ the actual provision of therapy consistent with physician order,
including duration of time on therapy; ◦ the level of therapy provided, indexed to resident ADLs to
justify placement in appropriate RUG category
Risk Area 3: Therapy Issues
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RISK AREA 4
MDS Assessment Issues
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Timing of assessments (are they being done timely?) Capturing and documenting information so that residents
are correctly assigned to the proper RUG category Possibility for miscoding ADLs is high Other areas where miscoding may be a concern:◦ Active diagnosis codes◦ Respiratory therapy◦ Restorative nursing programs
MDS errors can lead to overpayments Ensure that staff is trained on MDS assessment process and
its documentation requirements
Risk Area 4: MDS Assessment Issues
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RISK AREA 5
Contractual Compliance Issues
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Anti-Kickback Primer◦Prohibits the knowing and willful, direct or indirect,
solicitation, offer, payment or receipt of any remuneration in order to induce or reward the referral or purchase of items or services to be paid for by federal health care programs
AKS impacts everything, from billing, to cost reporting, to contracting, to structuring Joint Venture relationships
How easy is it for the government to review your contractual arrangements?
Risk Area 5: Contractual Compliance Issues Part A. Anti-kickback Issues
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Key Points◦Applies to anyone who offers, pays, or accepts kickbacks
Not just vendors Applies to both sides of a transaction/arrangement
◦Voluntary Safe Harbors If all elements of a Safe Harbor are met, the arrangement will not be
prosecuted Transactions not meeting all elements are not per se illegal, but
subject to a facts and circumstances analysis
◦ Intent element “Knowing and willful” – what does that mean?
Risk Area 5: Contractual Compliance Issues Part A. Anti-kickback Issues
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Safe Harbors that come up most often in SNF/Vendor contracts:◦Personal Services and Management Contracts◦Discounts
Risk Area 5: Contractual Compliance Issues
Part A. Anti-kickback Issues
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Personal Services and Management Contracts Safe Harbor◦ Signed writing ◦ Covers all of the services provided for the term and specifies the services to
be provided◦ Term of at least one year◦ Compensation paid is
set in advance consistent with FMV not determined in a manner that takes into account the volume or value of
referrals◦ Services to be performed don’t involve the counseling or promotion of a
business arrangement or other activity that violates any Federal or state law◦ Serves a commercially reasonable business purpose
Risk Area 5: Contractual Compliance Issues Part A. Anti-kickback Issues
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Stark Primer◦Prohibits a physician from referring Medicare
patients for designated health services (DHS) to an entity with which the physician (or an immediate family member) has a financial relationship Also prohibits the DHS entity from submitting
claims to Medicare for those services resulting from a prohibited referral
Risk Area 5: Contractual Compliance Issues
Part B. Stark and Physician Contracting
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DHS includes◦Lab services◦PT, OT and ST◦Radiology◦DME◦Inpatient and outpatient hospital services
Risk Area 5: Contractual Compliance Issues
Part B. Stark and Physician Contracting
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Key Points◦Applies only to physicians (and their immediate
family members)◦Applies only when there is a financial relationship
between a physician (or immediate family member) and an entity furnishing designated health services
◦Must meet an exception ◦Strict liability – intent doesn’t matter!
Risk Area 5: Contractual Compliance Issues
Part B. Stark and Physician Contracting
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Financial relationship exists when physician has a direct or indirect ownership or investment interest in, or a direct or indirect compensation arrangement with, an entity that furnishes DHS
Compensation arrangement includes any contract between the physician and a DHS entity that involves payment
SNF Medical Director relationship triggers Stark◦ Financial relationship◦ Medical Director makes referrals for DHS to the SNF and SNF vendors
providing those services◦ Absent satisfaction of an Exception, all “referrals” from the Medical
Director would be “tainted”
Risk Area 5: Contractual Compliance Issues
Part B. Stark and Physician Contracting
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Personal Services Exception
◦ Signed writing that specifies the covered services◦ Covers all of the services to be provided by the physician◦ Aggregate services don’t exceed those that are reasonable and necessary for the
legitimate business purpose of the arrangement◦ Term of at least one year◦ Compensation
is set in advance doesn’t exceed FMV is not determined in a manner that takes into account the volume or value of referrals
(except in the case of a physician incentive plan)
◦ Services to be performed don’t involve the counseling or promotion of a business arrangement or other activity that violates any Federal or state law
Risk Area 5: Contractual Compliance Issues
Part B. Stark and Physician Contracting
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RISK AREA 6
HIPAA Privacy and Security Issues
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OCR audits are coming!◦OCR will soon begin auditing covered entities for
compliance with the HIPAA Privacy and Security Rules
◦Time frame and scope currently unknown HIPAA law now has a whistleblower component Conducting a Risk Assessment is imperative◦Assessment tool found on OCR website◦Rule requires “periodic” risk assessments
Risk Area 6: HIPAA Privacy and Security Issues
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Use of mobile devices◦HHS “Wall of Shame” shows that since the breach reporting
requirement became law, 369 reported thefts or losses of laptops or other portable electronics
◦HHS/OCR takes particular interest in these types of cases◦ In 2014, Concentra paid HHS $1,725,220 to resolve
potential violations stemming from stolen laptop◦OCR says, “Encryption is your best defense”
Risk Area 6: HIPAA Privacy and Security Issues
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RISK AREA 7
Employing and Contracting with Excluded Individuals
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Effect of exclusion is that no Federal health care program may pay for items/services
Furnished by an excluded person or Directed/prescribed by an excluded person
Even if the excluded individual receives no payment (i.e., physician working as a volunteer)
OIG Bulletin (May 2013)◦ Prohibition on payment includes items/services beyond direct patient care – i.e.,
transportation, administrative, and management services◦ Applies when person furnishing items/services either knows or should know of
exclusion◦ Consequences of violating the exclusion
CMP of up to $10,000 for each claimed item/service + assessment Denial of reinstatement to Programs Civil actions or criminal prosecutions
Risk Area 7: Employing and Contracting with Excluded Individuals
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Licensure lapses, suspensions, revocations, etc.◦ License revocation or suspension gives the OIG the discretion to exclude a provider◦ Failure to repay student loans can also equal exclusion◦ State licensure implications
To mitigate liability:◦ Check LEIE and state databases prior to employing or contracting and on a monthly
basis thereafter◦ If relying on a contractor to screen, request and maintain screening documentation
from the contractor◦ Include provisions in employment applications and contracts with third-parties that
require the employee or contractor to Confirm that they’re not excluded and that they have all required licenses Indemnify you for any misrepresentation of their exclusion/licensure status Notify you immediately if they become excluded or if their license is revoked, suspended,
etc.
Risk Area 7: Employing and Contracting with Excluded Individuals
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RISK AREA 8
Quality of Care Issues
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Provision of care to SNF residents is measured against the requirements of participation via the survey process.
A facility that submits claims for payment to the government for services that have repeatedly been deemed substandard (as evidenced by repeated deficiencies), has arguably submitted “false claims” under government theory.
Historically, government has pursued this theory only where repeated deficiencies have led to death or serious bodily injury to residents
Risk Area 8: Quality of Care Issues
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Cases◦Pressure sores◦Ulcers◦Nutrition/weight loss◦Burning water◦Low Staffing
“Worthless” vs. “Worth less” services Importance of conducting mock surveys, following
through with QA Committee reviews/recommendations
Risk Area 8: Quality of Care Issues
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RISK AREA 9PEPPER Reports
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What is PEPPER?◦Program for Evaluating Payment Patterns Electronic Report◦Data report that summarizes a provider’s Medicare claims data
statistics in areas that may be at risk for improper Medicare payment due to billing, coding and/or admission necessity issues
Compares a provider’s claims data statistics with aggregate statistics for other providers in the state, MAC/FI jurisdiction and the nation.
Providers with high billing patterns (at or above the 80th percentile) are identified as “outliers” and are considered at risk for improper Medicare payments
Risk Area 9: PEPPER Reports
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SNF Target Areas◦ Therapy RUGS with high ADL◦ Nontherapy RUGs with high ADL◦ Change of therapy assessment◦ Ultrahigh therapy RUGs◦ Therapy RUGs◦ 90+ day episodes of care
Risk of failure to follow-up on identified issues
RISK AREA 9: PEPPER Reports
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RISK AREA 10Identification and Return of
Overpayments
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An effective compliance plan means that you will conduct self-audits, including billing audits, and inevitably, a billing issue will be found.
The ACA requires providers to return monies to the government within 60 days of “identification”
When is an overpayment “identified”? MACs developing their own reporting forms for return of
identified overpayments Disclosures to MAC vs. OIG/DOH/CMS
Risk Area 10: Identification and Return of Overpayments
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CONCLUSION
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David C. Marshall, Esq.Latsha Davis & McKenna, P.C.
1700 Bent Creek BoulevardSuite 140
Mechanicsburg, PA 17050Phone: (717) 620-2424
Email: [email protected]
CONTACT