Dal Mia

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CHAPTER – 1 INTRODUCTION OF THE STUDY ABOUT THE STUDY The study was conducted in order to find out welfare measures provided to employees by the “DALMIYA MAGANASI TE CORPORAT ION”. The study reveals the various Labour Welfare Measures and the level of satisfaction and dissatisfaction of the employees with respect to the measures provided by the company. This report would stand as one of the powerful input for the company to find out whether the welfare measures has reached employees and their opinion about it i.e., especially at operational level. So, that the company can take necessary steps in order to satisfy their workers and which in turn increase the productivity, earn  profit and achieve their objectives. The Industrial worker is indeed a soldier safeguarding the social and economic factors of the industrial economy. Therefore, there is need to take care of the workers, to provide both statutory and non-statutory facilities to them, which has direct influence on the social and economic development of the organization as well as the nation. A INTRODUCTION TO LABOUR WELFARE MEASURES The National commission on labour observes that the concept of “Welfare” is neces sarily dynamic , bearin g a diffe rent interpreta tion from coun try to coun try and from time to time, and even in the same country, according to its value system,

Transcript of Dal Mia

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CHAPTER – 1

INTRODUCTION OF THE STUDY

ABOUT THE STUDY

The study was conducted in order to find out welfare measures provided to

employees by the “DALMIYA MAGANASITE CORPORATION”. The study

reveals the various Labour Welfare Measures and the level of satisfaction and

dissatisfaction of the employees with respect to the measures provided by the

company.

This report would stand as one of the powerful input for the company to find

out whether the welfare measures has reached employees and their opinion about it

i.e., especially at operational level. So, that the company can take necessary steps

in order to satisfy their workers and which in turn increase the productivity, earn

 profit and achieve their objectives.

The Industrial worker is indeed a soldier safeguarding the social and

economic factors of the industrial economy. Therefore, there is need to take care of 

the workers, to provide both statutory and non-statutory facilities to them, which

has direct influence on the social and economic development of the organization as

well as the nation.

A INTRODUCTION TO LABOUR WELFARE MEASURES

The National commission on labour observes that the concept of “Welfare”

is necessarily dynamic, bearing a different interpretation from country to country

and from time to time, and even in the same country, according to its value system,

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social institution, degree of industrialization and general level of social and

economic development.

The directive principles of state policy in our constitution refer generally to

the promotion of the welfare of the people.

In its resolution of 1947, the ILO defined “Labour Welfare” as such

services, facilities and amenities as adequate canteens, rest and recreation facilities,

arrangement for travel to and from work and for the accommodation of workers

employed at a distance from their houses and such other services. Amenities and

facilities as contribute to improvements in the conditions under which workers areemployed.

The study team appointed by the government of India in 1959 to examine

the labour welfare activities them existing divided the entire range of these

activities into three groups, viz.,

i. Welfare within the precincts of an establishment, medical aid, crèches,

canteens, supply of drinking water.

ii. Welfare outside the establishment, provisions for indoor and outdoor 

recreation, housing adult education, visual instructions and

1. Welfare measures inside the work place and

2. Welfare measures outside the work place.

Each group includes several activities.

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1) WELFARE MEASURES INSIDE THE WORK PLACE

CONDITIONS OF THE WORK ENVIRONMENT

Workmen’s safety measures, that is, maintenance of machines and tools,

fencing of machines, providing guards and first aid equipment

Workshop Sanitation and cleanliness, temperature, humidity, ventilation,

lighting, elimination of dusk, smoke, fumes, gases.

Distribution of work hours and provisions for rest hours, meal times and

 breaks.

Convenience and comfort during work that is operative’s posture, seating

arrangements.

Provision of drinking water, water coolers.

Canteen services, full meal, mobile canteen.

 Notice boards, posters, pictures, slogans, information or communication.

Sanitary facility, wash basins, bathrooms.

WORKER’S HEALTH SERVICES

Factory health centre, dispensary, ambulance, emergency aid, medical

examination for workers, health education, health research, family planning

services.

EMPLOYMENT FOLLOW-UP

Progress of the operative in employees work, employee’s adjustment

 problems with regard to machines and workload, supervisors and colleagues.

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ECONOMIC SERVICES

Co-operative, loans, financial grants, thrift and saving schemes, budget

knowledge, unemployment insurance, health insurance, employment bureau,

 profit-sharing and bonus schemes, transport services, provident fund, gratuity and

  pension, rewards and incentives, workmen’s compensation for injury, family

assistance in times of need.

2 WELFARE MEASURES OUTSIDE THE WORK PLACE

The welfare measures outside the working environment include the

following:

♦ Housing: bachelor’s quarters, family residences according to types and rooms.

♦ Health and medical services, dispensary, emergency ward, out-patient and in-

 patient care.

♦ Transport

♦ Water, sanitation, waste disposal

RESEARCH METHODOLOGY

1 RESEARCH DESIGN

A research design is collection and analysis of data in a manner, which is

relevance to the research purpose with economy in procedure. The design adopted

for the study is descriptive in nature.

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2 RESEARCH PROBLEM

A research problem in general, refers to some difficulty which a researcher 

experiences in the context of either a theoretical or practical situation and wants to

obtain a solution for the same. A problem well defined is half solved. The research

 problem is to study the effectiveness of labour welfare measures at Salem Textiles

Spinning Mills.,

3 SAMPLING

Sampling is that part of statistical practice concerned with the selection of 

an unbiased or random subset of individual observations within a population of 

individuals intended to yield some knowledge about the population of concern,

especially for the purposes of making predictions based on statistical inference.

Sampling is an important aspect of data collection.

4 SAMPLE SIZE

A sample of 100 employees was taken for the study.

5 SAMPLING DESIGN

The population (universe) of this study is 1000. The sample size is 100 (ie)

10% of the population. Since the population from which a sample is to be drawn

does not constitute a homogeneous group, stratified sampling technique is applied.

6 STATISTICAL TOOL

1. Simple Percentage Analysis.

2. Chi-Square (χ 2) Analysis.

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SIMPLE PERCENTAGE ANALYSIS

Number of Respondents

Percentage of Respondents = -------------------------------------------- x 100.

Total Respondents

OBJECTIVES OF THE STUDY

1. To know the various measures provided by the “DAMIYA MAGANASITE

CORPORATION”.

2. To ascertain employee satisfaction towards welfare measures.

3. To analyze the effective of welfare measures.

4. To make some suggestions for improving the level of labour welfare

measures.

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SCOPE OF THE STUDY

The concept of welfare is necessarily dynamic, having a different

interpretation from country to country and from time to social institution, Degree

of industrialization and general level of social and economic development. Even

within the country its content may be different from region.

The study of various report and various works, concludes that the

following activities are generally includes the Housing, medical, educational

facilities, Nutrition (including the provision of canteens), Facilities for rest and

recreation, Provision of sanitary accommodation, Social insurance measuresundertaken voluntarily by employers alone or jointly with workers including

sickness, maternity benefit scheme, provident fund, gratuities and pension, etc.

Statutory Welfare Provision includes washing facilities, Facilities for 

sitting, Facilities for storing and drying clothing, First aid appliances, Shelter, rest

room and lunch rooms, Canteen facilities, Facilities of crèche.

Voluntary Welfare Measure has certain employers especially in the

organized sector of industry, who have promised a wide variety of welfare

amenities and services to their employees. A brief account of such welfare

measures given as Educational facilities, Medical facilities. Transport facilities,

Housing facilities, Recreational facilities.

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LIMITATION OF THE STUDY

This study confined to a single organization. Hence the findings of the

study will be applicable to the organization.

Only opinions of the workers and lower level staffs have been

considered.

The study expresses only the general view of the workers.

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CHAPTER III

LABOUR WELFARE MEASURES

Welfare includes anything that is done for the comfort and improvement of 

employees and is provided over and above the wages. Welfare helps in keeping the

morale and motivation of the employees high so as to retain the employees for 

longer duration. The welfare measures need not be in monetary terms only but in

any kind/forms. Employee welfare includes monitoring of working conditions,

creation of industrial harmony through infrastructure for health, industrial relations

HEALTH MEASURES: Sec 11 - 20

1. CLEANLINESS

Every factory should be kept clean and free from effuvia arising from drain

and privy refuse, dirt and such other nuisance. For this, the factory walls,

 partitions, ceilings, doors, windows, etc. should be whitewashed at least once in 14

months and painted and whitewashed once in 5 years. The floor should be swept

and cleaned, at least once every week by washing using disinfectant fluid or by

similar other methods.

2. DISPOSAL OF WASTES AND EFFLUENTS

Effective measures should be taken in every factory for disposal of wastes

and effluents arising out of manufacturing process. These effluents should be

renderd innocuous.

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3. VENTILATION AND TEMPERATURE

Proper provisions should be made in every factory for ensuring circulation

of fresh air. Temperatures should be maintained by using such materials in

 buildings walls and roofs as would keep it as low as required and reasonable.

4. DUST AND FUMES

Effective and suitable measures should be taken to prevent or any rate

reduce the inhalation and accumulation of dust and fumes. Added to this use of 

exhaust appliances near the point of origin of dust, fumes and other impurity. Such

 points should be enclosed as far as possible.

5. LIGHTING

Sufficient lighting, natural or artificial or both, should be made available in

every place of factory where workers are working. Efforts should be made to keep

all glazed windows and sky lights, clean and free from obstruction.

6. OVER CROWDING

Effective arrangements should be made to avoid overcrowding of workers at

a room. Every worker should be provided at least 500 Cutoff spaces for his/her 

works.

7. DRINKING WATER  

Effective and adequate arrangements should be made provide drinking water 

throughout the year at suitable points conveniently situated for all workers. But, no

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such points shall be situated within six metres of any washing place, urinal, latrine,

spittoon or any other sources of contamination.

8. PRIVY

In every factory, adequate latrines and urinal should be separately provided

for men and women employees. These should be adequately lighted and ventilated.

9. SPITTOONS

Sufficient number of spittoons should be provided in the factory promises at

the appropriate places. Spitting at open places in the premises should be strictly

  prohibited. Spittoons should be kept and maintained in clean and hygienic

conditions.

10. FIRST AID APPLIANCES

Arrangement should be made for adequate number of first-aid boxes. There

should also be adequate number of personnel to administer first-aid. There should be an ambulance readily available in the factory as and when required.

SAFETY MEASURES

Safety is the state of being "safe" (from French  sauf  ), the condition of being

  protected against physical, social, spiritual, financial, political, emotional,

occupational, psychological, educational or other types or consequences of failure,

damage, error , accidents, harm or any other event which could be considered non-

desirable. Safety can also be defined to be the control of recognized hazards to

achieve an acceptable level of risk. This can take the form of being protected from

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the event or from exposure to something that causes health or economical losses. It

can include protection of people or of possessions.

1. FENCING OF MACHINERY(SECTION 21)

It is obligatory on the part of the management to fence machinery guards of 

a substantial construction. The same shall be constantly maintained and kept in its

 proper position when any part of the machine is in motion or movement.

2. STRIKING GEAR OR DEVICE FOR CUTTING OFF POWER 

(SECTION 24)

Every factory must provide suitable striking gear to move driving belt to and

from fast and loose pulleys which from part of transmission machinery. There

should also be a locking device to prevent accidental starting of transmission

machinery to which the device is fitted.

3. REVOLVING MACHINERY (SECTION 30)

In every room where grinding work is going on, a notice indicating the

maximum safe working peroipherials speed of the machine shall be affixed near it

effective measures will also be taken in every factory to ensure that the safe

working peripherials speed of every revolving vessel, cage, basket, flywheel,

 pulley, or similar other appliances driven by power is not exceeded.

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4. PITS AND OPENING IN FLOOR (SECTION33)

Since every fixed vessel, sumps, tank, pit, or opening in a floor may be a

source of danger, therefore, shall be securely covered.

5. PROTECTION OF EYES (SECTION 35)

In every factory, adequate provision of goggles or screen to protect persons

working on machine which might cause damage to their eyesight shall be made.

6. EXPLOSIVE OR INFLAMMABLE GAS OR DUST (SECTION 37)

In any factory which produces through its manufacturing process dust, gas

fume or vapour of such nature exploding on ignition, effective measures such as

enclosure of the plat of machinery used in the process, removal of accumulated

dust or fume and effective enclosure of all possible sources of ignition, should be

taken to prevent explosion likely to be caused by gas and fume

7. PRECAUTION IN CASE OF FIRE (SECTION 38)

In every factory all practicable measures shall be taken to prevent out break 

of fire and its spread, both internally and externally, and to provide and maintain.

8. POWER TO REQUIRE SPECIFICATIONS OF DEFECTIVE

PARTS OR TESTS OF STABILITY (SECTION 39)

If it appears to the inspector that any building or part of a building,

machinery or plant in a factory may be dangerous to human life or safety, he may

ask the occupier or the manager or both of the factories.

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9. MAINTENANCE OF BUILDING (SECTION 40-A)

Where it appears to the inspector that any building or any part of a building

in a factory is in such a state of disrepair as is likely to lead to conditions

detrimental to the health and welfare of workers he may serve on the occupier or 

manager or both of the factory an order in writing specifying the measures which

should be taken.

10. SAFETY OFFICERS (SECTION 40-B)

In every factory,

1. Wherein 1000 or more workers are ordinarily employed, or 

2. Safety officers as may be specified in that notification

(Section 40-B) (1)] the duties, qualifications and conditions of service of 

safety offices shall be such as may be prescribed by the state government (section

40-B) (2)].

 WELFARE MEASURES:

1. Washing Facilities (Section 42)

In every factory

A) Adequate and suitable facilities

B) Such facilities shall be conveniently accessible and shall be kept

clean.

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2. FACILITIES FOR STORING AND TRYING CLOTHING (SECTION 43)

The state government may make rules requiring the provision of suitable

 places for keeping clothing of workers not worn during working hours and for the

trying of wet clothing in respect of any factory or class of factory.

3. FACILITIES FOR SITTING (SECTION 44)

1. Provision of sitting arrangement for workers obliged to work in a

standing position.

2. Provision of seating arrangement for workers doing work which

can be done in a sitting position.

3. Exemption. The state government may, by notification in the

official gazette, exempt any factory or class of factories or manufacturing

 process from the application of the provisions (sec.44 (3)].

4. First –aid appliances (section 45)

a. At least one first aid box with prescribed contents for every 150

workers.

 b. First aid box to have prescribed content.

c. First aid box to be in the charge responsible person.

d. Ambulance room in a factory employing more than 500 workers.

5. CANTEENS (SECTION 46)

Canteen in factory employing more than 250 workers the state government

may make rules.

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6. SHELTERS, REST ROOMS AND LUNCH ROOMS (SECTION47)

The shelters or rest room or lunch rooms shall be sufficiently lighted and

ventilated and shall be maintained in a cool and clean condition.

7. CRECHES (SECTION 48)

Provision of crèches in factories is provided.

In every factory wherein more than 30 women workers are ordinarily employed,

there shall be provided.

8. WELFARE OFFICERS (SECTION 49)

If the company is having more than 500 employees, the company shall

appoint welfare officers and their duties, qualification and conditions of service to

 be prescribed by the state government.

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CHAPTER – IV

ANALYSIS AND INTERPRETATION

3.1. SIMPLE PERCENTAGE ANALYSIS

TABLE: 4.1

DESIGNATION WISE CLASIFICATION

S. NO DESIGNATIONNO. OF

RESPONDENTS

PERCENTAGE OF

RESPONDENTS

1. Labour 84 84

2. Supervisor 10 10

3. Staff 6 6

TOTAL 100 100

INFERENCE

The above table shows that 84% of the respondents belong to the labour 

category, 10% of the respondents belong to the supervisor category and 6% of the

respondents belong to the staff category.

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CHART4.1

DESIGNATION WISE CLASIFICATION

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TABLE: 4.2

AGE WISE CLASIFICATION

SNO AGE NO.OF RESPONDENTSPERCENTAGE OF

RESPONDENTS

1. Below 20 0 0

2 21-30 37 37

3. 31-40 35 35

4. Above 40 28 28

TOTAL 100 100

INFERENCE

The above table shows that 37% of the respondents belong to 21-30 years,

35% of the respondents belong to 31-40 years and 28% of the respondents belong

to above 40 years.

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CHART 4.2

AGE WISE CLASIFICATION

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TABLE: 4.3

GENDER WISE CLASIFICATION

SNO SEXNO.OF

RESPONDENTS

PERCENTAGE

OF

RESPONDENTS

1. Male 92 92

2 Female 8 8

TOTAL 100 100

INFERENCE

The above table shows that 92% of the respondents are to male, 8% of the

respondents are to Female.

 

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CHART 4.3

GENDER WISE CLASIFICATION

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TABLE: 4.4

EMPLOYEE MARITAL STATUS

SNOMARITAL

STATUS

NO.OF

RESPONDENTS

PERCENTAGE OF

RESPONDENTS

1. Unmarried 20 20

2 Married 80 80

TOTAL 100 100

INFERENCE

The above table shows that 80% of the respondents are to Married, 20% of 

the respondents are singles.

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CHART 4.4

EMPLOYEE MARITAL STATUS

 

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TABLE: 4.5

EMPLOYEE QUALIFICATION LEVEL

SNOEDUCATIONAL

QUALIFICATION

NO.OF

RESPONDENTS

PERCENTAGE OF

RESPONDENTS

1. Below SSLC 76 76

2 SSLC & +2 8 8

3. ITI/Diploma 12 12

4. Degree 3 3

5. Others 1 1

TOTAL 100 100

INFERENCE

The above table shows that 76% of the respondents education is Below

SSLC, 12% of the respondents education is ITI/Diploma, 8% of the respondents

education is SSLC & +2, 3% of the respondents education is Degree and 1% of the

respondents education is Others.

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CHART 4.5

EMPLOYEE QUALIFICATION LEVEL

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TABLE: 4.6

EMPLOYEE PERIOD OF SERVICE

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SNOPERIOD OF

SERVICE

NO.OF

RESPONDENTS

PERCENTAGE OF

RESPONDENTS

1. Below 5 years 37 37

2 6-10 years 29 29

3. 11-15 years 24 24

4. 16 years & above 10 10

TOTAL 100 100

INFERENCE

The above table shows that 37% of the respondents period of service is

Below 5 years, 29% of the respondents period of service 6-10 years, 24% of the

respondents period of service 11-15 years and 10% of the respondents period of 

service 16 years & above.

CHART 4.6

EMPLOYEE PERIOD OF SERVICE

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TABLE: 4.7

EMPLOYEE NO. OF DEPENDENTS 

SNONO. OF

DEPENDENTS

NO.OF

RESPONDENTS

PERCENTAGE OF

RESPONDENTS

1. 0-1 0 02 2-3 38 38

3. 4-5 40 40

4. Above 5 22 22

TOTAL 100 100

INFERENCE

The above table shows that 40% of the respondents dependents 4-5, 38% of 

the respondents dependents 2-3 and 22% of the respondents dependents above 5.

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CHART 4.7

EMPLOYEE NO. OF DEPENDENTS 

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TABLE: 4.8

EMPLOYEE ADDITIONAL WORK 

S.No ADDITIONAL WORK No of 

Respondents

% of 

Respondents

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1 Yes 5 5

2 No 95 95

Total 100 100

INFERENCE

The above table shows that 100% of the respondents are not doing additional

work apart from main job.

CHART 4.8

EMPLOYEE ADDITIONAL WORK 

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TABLE: 4.9.A

EMPLOYEE WELFARE MEASURE IN INTERNAL WORKPLACE

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Internal

WorkplaceHS S N DS HDS TOTAL

1.Workmen`s

safety measure14 43 26 17 0 100

2. Workshop

sanitation

measure

3 31 34 22 10 100

3. Working

hours4 46 33 17 0 100

4. Uniform

facilities 11 53 31 5 0 100

5. Drinking

water facility10 50 31 9 0 100

6. Canteen

facility6 51 25 12 6 100

7. Sanitory

facility2 35 39 22 2 100

HS - Highly Satisfied S - Satisfied

N - Neutral DS - Dissatified HDS - Highly Dissatisfied

INFERENCE

3.9. A.1 Workmen`s safety measure

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The above table shows that 43% of the respondents have given the opinion

as Satisfied, 26% of the respondents have given the opinion as Neutral and 17% of 

the respondents have given the opinion as Dissatisfied.

3.9. A.2 Workshop sanitation measure

The above table shows that 34% of the respondents have given the opinion

as Neutral, 31% of the respondents have given the opinion as Satisfied and

22% of the respondents have given the opinion as Dissatisfied.

3.9. A.3 Working hours

The above table shows that 46% of the respondents have given the opinion

as Satisfied, 33% of the respondents have given the opinion as Neutral and 17% of 

the respondents have given the opinion as Dissatisfied.

3.9. A.4 Uniform facilities

The above table shows that 53% of the respondents have given the opinionas Satisfied, 31% of the respondents have given the opinion as Neutral and 11% of 

the respondents have given the opinion as Highly Satisfied.

3.9. A.5 Drinking water facility

The above table shows that 50% of the respondents have given the opinion

as Satisfied, 31% of the respondents have given the opinion as Neutral and 10% of 

the respondents have given the opinion as Highly Satisfied.

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3.9. A.6 Canteen facility

The above table shows that 51% of the respondents have given the opinion

as Satisfied, 25% of the respondents have given the opinion as Neutral and 12% of 

the respondents have given the opinion as Dissatisfied.

3.9. A.7 Sanitory facility

The above table shows that 39% of the respondents have given the opinion

as Neutral, 35% of the respondents have given the opinion as Satisfied and 22% of 

the respondents have given the opinion as Dissatisfied.

TABLE: 4.9.B

EMPLOYEE WELFARE MEASURE IN EXTERNAL WORKPLACE

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External

WorkplaceHS S N DS HDS TOTAL

1.Housing

Facility

1 29 38 24 8 100

2. Healthy &

medical services0 36 35 25 4 100

3.Transport facility 9 48 34 9 0 100

4. Waste disposal 0 36 38 22 4 100

INFERENCE

3.9. B.1 Housing Facility

The above table shows that 38% of the respondents have given the opinion

as Neutral, 29% of the respondents have given the opinion as Satisfied and 24% of 

the respondents have given the opinion as Dissatisfied.

3.9. B.2 Healthy & medical services

The above table shows that 36% of the respondents have given the opinion

as Satisfied, 35% of the respondents have given the opinion as Neutral and 25% of 

the respondents have given the opinion as Dissatisfied.

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3.9. B.3 Transport facility

The above table shows that 48% of the respondents have given the opinion

as Satisfied, 34% of the respondents have given the opinion as Neutral and 9% of 

the respondents have given the opinion as Highly Satisfied.

3.9. B.4 Waste disposal

The above table shows that 38% of the respondents have given the opinion

as Neutral, 36% of the respondents have given the opinion as Satisfied and 22% of 

the respondents have given the opinion as Dissatisfied.

TABLE: 4.10

EMPLOYEE STATUTORY BENEFITS PROVIDED BY THE

ORGANIZATION

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Statutory

benefitsHS S N DS HDS TOTAL

1.E.S.I 8 48 31 13 0 100

2.P.F 11 48 30 11 0 100

3. Monthly

allowance5 42 34 19 0 100

4. First aid

appliances12 45 32 11 0 100

INFERENCE

3.10.1 E.S.I

The above table shows that 48% of the respondents have given the opinion

as Satisfied, 31% of the respondents have given the opinion as Neutral and 13% of 

the respondents have given the opinion as Dissatisfied.

3.10.2 P.F

The above table shows that 48% of the respondents have given the opinion

as Satisfied, 30% of the respondents have given the opinion as Neutral and 11% of 

the respondents have given the opinion as Dissatisfied.

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3.10.3 Monthly allowance

 The above table shows that 42% of the respondents have given the opinion

as Satisfied, 34% of the respondents have given the opinion as Neutral and 19% of 

the respondents have given the opinion as Dissatisfied.

3.10.4 First aid appliances

The above table shows that 45% of the respondents have given the opinion

as Satisfied, 32% of the respondents have given the opinion as Neutral and 12% of 

the respondents have given the opinion as Highly Satisfied.

TABLE: 4.11

EMPLOYEE NON-STATUTORY BENEFITS PROVIDED BY THE

ORGANIZATION

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INFERENCE

3.11.1 Personal health care

 The above table shows that 42% of the respondents have given the opinion

as Neutral, 34% of the respondents have given the opinion as Satisfied and 17% of 

the respondents have given the opinion as Dissatisfied.

3.11.2 Educational allowances

The above table shows that 38% of the respondents have given the opinionas Satisfied, 35% of the respondents have given the opinion as Neutral and 27% of 

the respondents have given the opinion as Dissatisfied.

3.11.3 Recreational facility

Non-

Statutory

benefits

HS S N DS HDS TOTAL

1.Personal

health care2 34 42 17 5 100

2.Educational

allowances0 38 35 27 0 100

3.Recreational

facility 0 31 36 23 10 100

4. Employee

assistance

 program 2 46 33 19 0 100

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The above table shows that 36% of the respondents have given the opinion

as Neutral, 31% of the respondents have given the opinion as Satisfied, and 23% of 

the respondents have given the opinion as Dissatisfied.

3.11.4 Employee assistance program

The above table shows that 46% of the respondents have given the opinion

as Satisfied, 33% of the respondents have given the opinion as Neutral, and 19% of 

the respondents have given the opinion as Dissatisfied.

TABLE: 4.12

EMPLOYEE RELATIONSHIP WITH SUPERIORS

SNORELATIONSHIP

WITH SUPERIORS

NO.OF

RESPONDENTS

PERCENTAGE OF

RESPONDENTS

1. Highly satisfied 4 4

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2 Satisfied 43 43

3. Neutral 26 26

4. Dissatisfied 18 18

5. Highly dissatisfied 9 9

TOTAL 100 100

HS - Highly Satisfied S - Satisfied

N - Neutral DS - Dissatified HDS - Highly Dissatisfied

INFERENCE

  The above table shows that 43% of the respondents have given the

opinion as Satisfied, 26% of the respondents have given the opinion as Neutral,

18% of the respondents have given the opinion as Dissatisfied, 9% of the

respondents have given the opinion as Highly Dissatisfied and 4% of the

respondents have given the opinion as Highly Satisfied.

CHART 3.12

EMPLOYEE RELATIONSHIP WITH SUPERIORS

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TABLE: 3.13

EMPLOYEE BEHAVIOR OF CO-WORKERS

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SNOBEHAVIOR OF

CO-WORKERS

NO.OF

RESPONDENTS

PERCENTAGE OF

RESPONDENTS

1. Highly satisfied 26 26

2 Satisfied 49 49

3. Neutral 25 25

4. Dissatisfied 0 0

5. Highly dissatisfied 0 0

TOTAL 100 100

HS - Highly Satisfied S - Satisfied

N - Neutral DS - Dissatified HDS - Highly Dissatisfied

INFERENCE

The above table shows that 49% of the respondents have given the opinion

as Satisfied, 26% of the respondents have given the opinion as Highly Satisfied

and 25% of the respondents have given the opinion as Neutral.

CHART 3.13

EMPLOYEE BEHAVIOR OF CO-WORKERS

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TABLE: 3.14

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EMPLOYEE OVERALL JOB SATISFACTION

SNOOVERALL JOB

SATISFACTION

NO.OF

RESPONDENTS

PERCENTAGE OF

RESPONDENTS

1. Highly satisfied 10 10

2 Satisfied 39 39

3. Neutral 32 32

4. Dissatisfied 19 19

5. Highly dissatisfied 0 0

TOTAL 100 100

HS - Highly Satisfied S - Satisfied

N - Neutral DS - Dissatified HDS - Highly Dissatisfied

INFERENCE

The above table shows that 39% of the respondents have given the opinion

as Satisfied, 32% of the respondents have given the opinion as Neutral, 19% of the

respondents have given the opinion as Dissatisfied and10% of the respondents

have given the opinion as Highly Satisfied.

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CHART 3.14

EMPLOYEE OVERALL JOB SATISFACTION

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TABLE: 3.15

EMPLOYEE GRIEVANCE PROCEDURE

SNOGRIEVANCE

PROCEDURE

NO.OF

RESPONDENTS

PERCENTAGE OF

RESPONDENTS

1. Highly satisfied 9 9

2 Satisfied 40 40

3. Neutral 31 31

4. Dissatisfied 20 20

5. Highly dissatisfied 0 0

TOTAL 100 100

HS - Highly Satisfied S - Satisfied

N - Neutral DS - Dissatified HDS - Highly Dissatisfied

INFERENCE

The above table shows that 40% of the respondents have given the opinion

as Satisfied, 31% of the respondents have given the opinion as Neutral, 20% of the

respondents have given the opinion as Dissatisfied and 9% of the respondents have

given the opinion as Highly Satisfied.

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CHART 3.15

EMPLOYEE GRIEVANCE PROCEDURE

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TABLE: 3.16

EMPLOYEE TRAINING PROGRAM

S.NoTRAINING

PROGRAM

No of 

Respondents

% of 

Respondents

1 Yes 79 79

2 No 21 21

Total 100 100

INFERENCE

The above table shows that 79% of the respondents are of the opinion that

they are providing training program and 21% of the respondents are of the opinion

that they are not providing training program.

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CHART 3.16

EMPLOYEE TRAINING PROGRAM

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TABLE: 3.17

EMPLOYEE SATISFACTION LEVEL OF TRAINING PROGRAM

SNO

SATISFACTION

LEVEL OF

TRAINING

PROGRAM

NO.OF

RESPONDENTS

PERCENTAGE OF

RESPONDENTS

1. Highly satisfied 11 11

2 Satisfied 37 37

3. Neutral 22 22

4. Dissatisfied 9 9

5. Highly dissatisfied 0 0

TOTAL 100 100

HS - Highly Satisfied S - Satisfied

N - Neutral DS - Dissatified HDS - Highly Dissatisfied

INFERENCE

The above table shows that 37% of the respondents have given the opinion

as Satisfied, 22% of the respondents have given the opinion as Neutral, 11% of the

respondents have given the opinion as Highly Satisfied and 9% of the respondentshave given the opinion as Dissatisfied.

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CHART 3.17

Employee Satisfaction level of Training program

 

TABLE: 3.18

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EMPLOYEE INTEREST TO WORK FOR LONG PERIOD

S.NoINTEREST TO WORK 

FOR LONG PERIOD

No of 

Respondents

% of 

Respondents

1 Yes 87 87

2 No 13 13

Total 100 100

INFERENCE

The above table shows that 87% of the respondents are of the opinion that

they are interested to work for long period and 13% of the respondents are of the

opinion that they are not interested to work for long period.

CHART 3.18

EMPLOYEE INTEREST TO WORK FOR LONG PERIOD

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CHAPTER – V

FINDINGS 

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The find that the above discussion in data analysis conclude following

decision.

84% of the respondents belong to the labour category and remaining

are supervisor and staff category.

92% of the respondents belong to male and remaining 8% of the respondents

are Female.

80% of the respondents belong to Married category and remaining

20% of the respondents are Unmarried category.

76% of the respondents education is Below SSLC and remaining are SSLC &

+2, ITI/Diploma, Degree and Others.

95% of the respondents are not doing additional work apart from main

 job and remaining 5% are doing additional work.

Regarding canteen facilities employees are very much satisfied.

Majority of the respondents are satisfied regarding transport facilities.

Majority of the respondents are satisfied regarding uniform facilities.

Majority of the respondents are satisfied with E.S.I & P.F benefits are

satisfied expect few.

Majority of the respondents are satisfied with behavior of co-workers.

Majority of the respondents are satisfied with relationship with their 

superior and few employees are not satisfied.

Most of the employees are fully interested to put their service in the

company for the long period.

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SUGGESTIONS

The suggestions are after the analysis and interpretation about the labour 

welfare of the company, it is well known that the company is providing much more

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 benefit to the labours. Most of the facilities are satisfied for them. Excluding these

facilities the labours are giving some more suggestions to increase the work force

For all the employees can be provide E.S.I & P.F benefits.

The Company should take same action to provide the monthly allowance

to the employees.

Management need to provide the quarter’s facilities to the employees.

The Company`s hospital have insufficient medical for emergent diseases.

 Necessary steps to be taken for providing more valuable medicines.

Some of the employees are not satisfied with their superior relationship

due to communication problem so give training to improve communication

for workers.

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CONCLUSION

The report is based on the “Labour Welfare Measures” provided by Salem

Textiles Spinning Mills, Selliampalayam, Attur to their employees. The industry

has provided many benefits and facilities, to their employees. And this report

would surely be useful to the management to know about the opinion of the

employees.

Through this report, the management can also take any remedial measures to

necessary and to motivate the employees. Based on employees only an

organization can increase its productivity, earn profit and reach its objectives. So,there for any concern can succeed only through the employees who are the main

assets of an organization and not through the technology, experts and specialists

alone.

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BIBLIOGRAPHY

BOOKS

1. Aswathappa k., Second edition (1999), Human Resource and personnel

Management, Tata McGraw – Hill publiship company Limited, New Delhi,

 pp.215.

2. Biswajeet Pattanayak (2002), Human Resource Management, Prentice - Hall of 

India private Limited, New Delhi, pp. 156 – 157

3. David A. Decenzo and Stephen P. Robbins., Seventh Edition (2003), Human

Resource Management, John wiley & Sons, New Delhi, pp.215-219.

4. Statistics for Management by Richard I.Levin, David S. Rubin

WEBSITES

1. www.google.com

2. www.sandfits.com

3. www.wikipedia.com

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APPENDIX

A STUDY ON LABOUR WELFARE MEASURE IN SALEM TEXTILES SPINNING

MILLS PTE. LTD

QUESTIONNAIRE

PERSONAL PROFILE

1. Designation :

2. Age in years : Below 20 21-30 31-40 above 40

3. Gender : Male Female 

4. Marital Status : Single  Married 

5. Educational Qualification:

Below SSLC SSLC & +2 ITI/DIPLOMA

DEGREE Others

6. Period of Service

Below 5 years 6-10 years

11-15 years 16years&above

7. Number of dependents

0 – 1 2 – 3 4 – 5 Above 5

8. Is there any additional work you look after apart from main job?

Yes No

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9. Work Conditions in the organization:

A. State your level of satisfaction for the following welfare measures in internal work place:

HS - Highly Satisfied S - SatisfiedN -  Neutral DS - Dissatisfied

HDS - Highly Dissatisfied

PARAMETER HS S N DS HDS

1.Workmen`s safety measure

2. Workshop sanitation measure

3. Working hours

4. Uniform facilities

5. Drinking water facility6. Canteen facility

7. Sanitory facility

B. State your level of satisfaction for the following welfare measures in external work 

place:

PARAMETER HS S N DS HDS

1.Housing Facility

2. Healthy & medical services

3.Transport facility

4. Waste disposal

10. How far you satisfied with the following statutory benefits provided by the organization

PARAMETER HS S N DS HDS

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1.E.S.I

2.P.F

3. Monthly allowance

4. First aid appliances

11. How far you satisfied with the following non-statutory benefits provided by the

organization

PARAMETER HS S N DS HDS

1.Personal health care

2.Educational allowances

3.Recreational facility

4. Employee assistance

 program

12. How is your relationship with your superiors?

Highly satisfied Satisfied

Neutral D Dissatisfied Highly dissatisfied

13. State the behavior of co-workers

Highly satisfied Satisfied

Neutral D Dissatisfied Highly dissatisfied

14. How far you satisfied with overall Job satisfaction?

Highly satisfied Satisfied

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Neutral D Dissatisfied Highly dissatisfied

15. How far you satisfied with grievance procedure provided by your company?

Highly satisfied Satisfied

Neutral D Dissatisfied Highly dissatisfied

16. Whether the company is providing training program for the Employees.

Yes No

17. How far you satisfied with training program given by your company?

Highly satisfied Satisfied

Neutral D Dissatisfied Highly dissatisfied

18. Are you interested to put your service in your company for Long period?

Yes No

19. Give your suggestion about the company

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