CV Saurabh Shukla
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RESUME OBJECTIVE: To be associated with a progressive organization that gives scope to update my practiced knowledge and skills in accordance with the latest trends and the part of the team that dynamically work towards growth of the organization and gains satisfaction there off. AREA OF PREFERENCE: Leisure, Travel & Tourism. CORE COMPETENCIES Ability to deal with all type of Customers, Clients & Community. Understanding the hospitality, social & travel lifestyle concepts. Having experience on data research, hospitality, online travel agencies operations & in Hotels CRM. Capable for travel in all locations. Name : Saurabh Shukla S/o : Mr. S. K Shukla Permanent Address : H No. 196 Gopal Nagar, Near Bye pass road Kanpur (Uttar Pradesh), India 208011 Correspondence Address : H No. 196 Gopal Nagar,
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Transcript of CV Saurabh Shukla
RESUME
OBJECTIVE: To be associated with a progressive organization that gives scope to update my practiced knowledge and skills in accordance with the latest trends and the part of the team that dynamically work towards growth of the organization and gains satisfaction there off.
AREA OF PREFERENCE: Leisure, Travel & Tourism.
CORE COMPETENCIES
Ability to deal with all type of Customers, Clients & Community. Understanding the hospitality, social & travel lifestyle concepts. Having experience on data research, hospitality, online travel agencies operations & in Hotels CRM. Capable for travel in all locations. Ability to make good relationship with clients as quickly because of its background Flexible Positive behavioral to anchor and foster team spirit Ability to ease and handle conflicts /complaints against the institution/ Company Ability to develop and maintain a relationship with top line clients/peoples Quick learner, adaptive, flexible towards working standards and timings Hard working and good communication skills Can follow rigid time schedules and capable of taking up responsibilities Can easily mingle with new peoples I am very punctual & honest towards my duties and responsibility A result oriented candidate with a pleasing personality
Name : Saurabh Shukla
S/o : Mr. S. K Shukla
PermanentAddress : H No. 196 Gopal Nagar, Near Bye pass road Kanpur (Uttar Pradesh), India 208011
CorrespondenceAddress : H No. 196 Gopal Nagar, Near Bye pass road Kanpur (Uttar Pradesh), India 208011
Mobile no : +91-9995679513Email id : [email protected]
TRAINING AND WORK EXPERIENCE
EDUCATIONAL QUALIFICATION
COURSENAME OF THE
SCHOOL/ COLLEGE
UNIVERSITY/BOARD YEAR OF PASSING AND PERCENTAGE
Master in Tourism Management Ignou Delhi Indira Gandhi National Open
University 2016
B.sc in Hospitality And Hotel Administration/ Tourism Management
IHM KeralaNATIONAL COUNCIL FOR HOTEL MANAGEMENT AND CATERING
TECHNOLOGY & IGNOU2013 (70%)
AISSCE (ALL INDIA SENIOR SCHOOL
CERTIFICATE EXAMINATION)
Kendriya Vidyalaya Sangathan
C.B.S.E 2010(62%)
AISSE(ALL INDIA SECONDARY SCHOOL
EXAMINTION)
Kendriya VidyalayaSangathan
C.B.S.E 2008 (60%)
AWARDS AND ACHIEVEMENTS
Best trainee award (Vivanta by Taj President Mumbai). Team leader award (IHM Kerala). Employee of the month (Club Mahindra Holidays).
EXTRA CURRICULAR ACTIVITIES
Participated in IHM Kerala Travel & Tourism Festivals for 2010, 2011, 2012, and 2013. Active participated in world tourism day by WTTC. Actively participated in MHRIL aegis of Employee Social Options- aimed at creating social awareness on
hygiene and cleanliness in connection with Gandhi Jayanti.
Company PLACE DEPARTMENT PERIOD
Taj Hotels, Resorts & Palaces Mumbai Hotel Operations Dec 2011 – April 2012 (5 months) as Industrial
Exposure TraineeMahindra Holidays &
Resorts India Ltd. (Club Mahindra
Holidays)
Kerala/ Himachal Pradesh
Hotel Operations June 2013-Aug 2014 as Hotel Operational Trainee
Ixigo.com GurgaonData Operations
& Business Development
Sep 2014- January 2015 as Executive- Data Research And Business Development.
Help Tourism West Bengal
Tourism Operations. Feb 2015- Oct 2015 as Management Trainee
Goibibo.com ( ibibo web pvt ltd) Gurgaon Hotels CRM
OperationsOct 2015- Present as Executive CRM- Hotels Operations.
Actively participated in MHRIL World Sight Day Rally which was organized by Club Mahindra Holidays Poovar. Actively participated initiatives by Help Tourism for conservation and eco tourism based campaigns 2015. Doing Tourism Developing projects with eastern, north eastern and southern states tourisms boards in India.
INTEREST AND HOBBIES Playing games such as cricket, football, badminton and chess. Like to explore places of interest-touring to be exact Reading tech-magazines, traveler magazines etc Interested in wildlife, like to watch Discovery and NGC shows frequently Other hobbies are travelling, watching Bollywood movies, listing to music , swimming, hanging out with
friend etc
PROFICIENCY IN LANGUAGES
LANGUAGE READ WRITE SPEAK
English
Hindi
PERSONAL INFORMATIONDate of Birth : 05-02-1993Age : 22Height : 165 cm Father’s Name : Mr. S.K SHUKLA Gender : MaleNationality : Indian
