CV - Marcio_ingles detalhado- v9s

Marcio BarbosaResume

Marcio Barbosa

Contact Phones:Home (Campinas) : 55 (19) 3238-8452 Home (São Paulo) : 55 (11) 3242-7319Cell: 55 (19) 981576637 E-Mail: [email protected]

mailto:[email protected]

Qualifications Summary

Large experience in several I/T business areas earned in IBM, EDS, HP and as Consultant in Entelgy Consulting. Experience includes Application Development, Mainframe Systems Support (MVS/VM/VSE), Distributed Systems Área, LAN (several areas and Network Operational Systems), Project Manager, Technical Leader and Strategist. PMP (#272689) recertification done and valid thru December, 2017. Officer for the PMI-SP Chapter for 2006/2008. Awarded as PMI pioneer in 2008 during the 10th anniversary of PMI – Chapter São Paulo. Master Degree in Project Management by George Washington University –USA in 2002.2015(July)-2015(Nov) – IT Infrastructure Manager for Entelgy Consulting acting in Zoetis Pharmaceuticals: implementing WIFI-WAN infrascructures in 3 Zoetis Sites, connect precison scales to SAP transactions interface, prepare and deliver all end-user equipment already setup for SAP environment.2014(Feb)-2014(July) Program Manager/PMO for Heineken account: setting up PMO, dashboards, demand consolidation, customer facing.2013-2014: Project Manager for HP New Legal Entity creation: responsible for Contract Renew and implementing a common resource tracking system for HP Services recently created.2013-2014: Project Manager for SDN/SSN LA HP Corporate Project: NW consolidation in LA countries.2011-2013: Project Manager for HP Data Center Consolidation Brasil project shutting down 3 DCs and moving about 20 customers infra to a new DC in Alphaville-SP.2011-July to 2011-September – Due Diligence leader for HP-Embraer contract and PCV.2011-July – Project Manager in Nextel Account (HP) leading implementation and control of War-Rooms and stabilization efforts for the account.2009-2011– Program Manager in Celetem Account (HP) leading Transition and Transformation activities2008-2009 – Program Manager in Bankpar Account (HP/EDS Brasil) supporting Infra-structure and Applications Development for Acquirer Cards Project for AMEX-Bradesco (MAS-Merchant Acquirer System-customization and implementation.2007-2008 – Project Manager in TAM airlines Account (EDS Brasil) for Infra-structure projects related to CRM/BI, responsible for CRM and Hyperion Sub-Programs.2005-2007 – Project Manager for Telefonica Account (EDS Brasil) for ATIS System Transition and Application Systems Change Management implementation (ITIL) 2005 - ITIL (IT Infrastructure Library) Certification obtained by May,2.2004-2005 – Project Manager for Process and Tool implementation designed to integrate Configuration and Asset Management (DACMT – Delivery Asset and Configuration Management Tool), including SW Licenses Controlling.2004 – Coordination and approval of Distributed Systems Solutions before actual implementation in SDC Brasil: focusing Equipment Synergy, Quality Enhancing and Cost Optimization.2004 – IBM Global Services Brasil Hortolandia, SPProject Manager for the PwC SOACAT Strategic Outsourcing Project, responsible for the Service Delivery Center Sub-teamsNomination for Certified Senior Project Manager submitted to IBM Board by September, 2004. Expected to be finished by January, 2005.2004 - Representative for Service Delivery Center Brasil for the Project Manager Assessment in IBM Global Services and for the WW Cross SDC Support Team.2003 - IBM Global Services Brasil Hortolandia, SPMentoring and Trainign activities for IGS applicants to the PMI-PMP certification (2002 and 2003). Several classes and lectures on the matter done and documented.Architect, Design and Implementation of Distributed Systems Equipments Information Repository

2Marcio Barbosa – Resume

(DS Repository) holding all IGS Customers information from IGS Brasil Outsourcing. A unique solution within IGS Americas (Canada, US and Lating America.Coordinator and Support for ISO9002 certification activities (gotten and confirmed during 2002-2003) for the Technology Support Group in the Hortolandia SDC (Service Delivery Center) BrasilIBM Global Services SDC Brasil representative for the Cross SDC Support Group: an iniciative to build Virtual Support Teams for all IGS Americas 2000 – 2002 IBM Global Services Brazil Hortolandia, SPJuly,30 2002 – Masters Degree from George Washington University-USAJuly,26 2002 – Course Applied Project Management in a Customer Environment – IBM Global Services and George Washington UniversityDecember,19 – Certified Project Manager Professional issued by PMI – Project Managers Institute – USA: 84% scored in the exam.Responsible for the e-ESM Project Implementation in Service Delivery Center LA located in Hortolandia – SP – Brasil. ESM (Enterprise Systems Management) is an IBM WW Project designed to implement a WW common architecture for Problem/Change/Asset and Help Desk(CSC), integrating IBM Global Services Americas. Still being support and consulting for NWS projects implementation and proposals. Studying a solution for Configuration Management (HW/SW infra-structure) for LA-SDC. Staffing NWS and Distributed Systems Support for ISO9000 and Resource planning and allocation.Conclusion and formal diploma certified by George Washington University in Project Manager Financials. Formal course taken in São Paulo: PMI-Chapter São Paulo 2nd PMP Exam Preparation during August/2001Registered as PMI Member #272689 by September,3 2001 and also registered in PMI Chapter São Paulo - Brasil 1999 – 2000 IBM Global Services Brazil Hortolandia, SPDesignation in NWS Tools and Technology Department, acting as Interface between Delivery teams inside IBM and NWS Teams located at the Customer’s sites. Focusing Resourcing allocation and support and staff for the Management in NWS.Conclusion and formal diploma certified by George Washington University in Project Manager Fundamentals, Leadership and Contracting. Preparing for PMI Certification by YE and Finantials.Advisory Project Manager in NWS Delivery as of September, 1999Special Projects designation: Support Delivery Teams in Project Management activities and planning/implementation procedures for new customer’s requests. Awarded in the 2000 Kick-off meeting for the Project Management in the Y2K arena for IBM Customer’s support and IBM Internal: 1998 – 1999 IBM Global Services Brazil Hortolandia, SP Sr. Systems Support Analyst / Technical Solutions Architect and Project Manager in NWS (NetWorkStation Management for IBM Global ServicesResponsible for all Year 2000 activities for IBM regarding Distributed Systems Management (Servers) within LA, for both IBM Internal and Commercial Accounts (Outsourcing Contracts). Technical Solutions Architect and Process Architect for NWS Outsourcing Contracts. Responsible by revisions and plans for incoming Outsourcing Contracts. Hostess for Sumare Delivery Site for all NWS Outsourcing Contracts presentations.1994 – 1998: Responsible for the implementation and integration of Command Center Room for IBM Latin America and all Outsourcing projects for both mainframe and Distributed Systems environment. Application Development, Systems Programmer, Systems Support, AD/M Support, Coordination and Project Leader, Mainframe Outsourcing and Distributed Systems experience, DP management and control.Experienced in all IBM Operational Systems and Mainframes since 72, except AS400’s. Also experience in Job Control Languages for MVS/VSE and VM support areas.


Information Asset Security contact for IBM Brasil and Latin America: several training done to LA Focal Points.Experienced in Systems Design and Implementation using mainframes and IMS/DB2 data bases environment, mainly in MVS platforms.Awarded leader for the Manufacturing Support, representing and leading a 30 people team to support the systems architecture designed for Sumare Plant mission of 9221, 3090 and AS400. During this mission I had been in US for 2 years, responsible to guarantee all I/S aspects for those manufacturing missions.Knowledge of Micro-Informatics, LANs and Distributed Systems Environment.OS/2 specialist and excellent background in MS-Windows environmentOpen Systems knowledge (focused in AIX and RS6000)Hardware knowledge in both Intel and Risk platforms (IBM) Formal graduation in NetWare 3.12 Administration and OS/2 Warp ServerPractical experience with MS-Windows NTKnowledge of GroupWares (Notes and MS Exchange: Formally trained )


Professional Background

July 2015 – Nov 2015 IT Infrastructure Manager (Entelgy Consulting)Setting up WIFI and WAN-LAN infrastructure in 3 sites for Zoetis Pharmaceuticals SAP new environment. Also included in this project: Precision Scales direct connection to SAP and buy/prepare/delivery end-user equipments ready to be used in SAP environment (Laptops and Hand-Held computers).

Feb 2014 – July 2014 Program Manager/PMO for Heineken account: Setting up PMO, dashboards, demand consolidation, customer facing.

2013 – 2014 Project Manager for HP New Legal Entity creation: Responsible for Customer’s Contract Renew/Annoucements and a common resource tracking system for HP Services (consolidating EDS legacy and HP legacy personnel into a unique resource tracking system (OMEGA). Savings accrued for the NLE program: US$2M. 2013 Reward gotten for successful implementation.

2013 - 2014 Project Manager for SDN/SSN LA HP Corporate Project: NW consolidation in LA countries. Moving old EDS network to SSN HP network in LA countries.

2011 - 2013 Project Manager for HP Data Center Consolidation Brasil project:Savings of US$1,4M shutting down 3 ex-HP Data Centers in Brasil and moving 20 customers out of old DCs into 2 central DCs in Alphaville and Anchieta sites in São Paulo. Reward gotten for successful implementation in 2013.

July 2011 to Sept 2011 Due Diligence leader for HP-Embraer contract and PCV.

July 2011 Project Manager in Nextel Account (HP) Leading implementation and control of War-Rooms and stabilization efforts for the account.

2009 – 2011 Program Manager in Celetem Accout (HP) Leading Transition and Transformation activities

2008 - 2009 Program Manager for Bankpar Account (AMEX-Bradesco Acquirer Cards project).

2008 Recertified as PMP #272689 till December 2013

2007 - 2008 Senior Project Manager for EDS TAM Airlines Account: Responsible for CRM/BI subprograms Hyperion infra-structure Projects CRM infra-structure Projects

2005 - 2007 Project Manager for EDS Telefonica Account: Responsible for the Transition Section in a successful Contract Renegotiation Project: ATIS Batch Transition (all back-office for Telefonica’s business systems) Project: PCP (Planejamento e Controle da Produção) Implementation for Telefonica

Account. Project: GMUD (Gerencia de Mudanças) Implementation for Telefonica Account.

2005 Recertified as PMP #272689 till December 2010


2005 ITIL (IT Infrastructure Library) Certification obtained by May, 2

2005 Project Manager for DACMT (Delivery Asset and Configuration Management Tool) Project, Designed to integrate Asset and Configuration Management into a comprehensive tool and processes set. This was the very first implementation of such solution in IBM WW, under direction of ITIL framework.

2004 Revision Coordination and Approval for all Distributed Systems Solutions to be implemented in SDC Brasil, focusing Equipment Synergy and Cost Optimization.

2004 Project Manager Outsourcing Project for PriceWaterhouseCoopers Brasil and all LA Countries (but Mexico). Ongoing project kicked-off by October 2003 and finished by June 2004Responsible for Planning and Coordination as Project Manager for all Network, Servers, Automation, Help Desk activities and Distributed Systems Support

2003 - 2004 Project Manager Transfer-in to IBM of PricewaterhouseCoopers Consulting Division Project. The Project generated a new business unit in IBM named BCS (Business Consulting Services), during March 2003Responsible by Planning, Integration and Transferring of all BCS equipments and servers from PwC site in Rio de Janeiro to SP, including Network connections, network equipments, logistics and travels in and out, to IBM quarters in Rio de Janeiro, São Paulo and Hortolandia (Service Delivery Center).

2000 - 2002 IBM Global Services Hortolandia, SPMasters Degree from George Washington University after applying and approval for all training clusters required by July, 30 2002.Certified as Project Manager Professional (PMP) by Project Managers Institute (PMI) by December, 18 2001 – Certificate ID 43043.

1994 - 1999 IBM Global Services Hortolandia, SPStaff Project Manager – Responsible for all Distributed Systems Management for Y2KAwarded during IBM-IGS 2000 Kick-off meeting for Y2K ManagementSupporting Special Projects Team whose mission is to help Delivery Teams implement new customer’s requests for the on-going contracts: define resourcing, prepare and implement plans to include new contract items.

Sr. Systems Support Analyst - Integration and Coordination for IBM Sumare’s Command Center Command Center mission to implement Network Management, Data Center, WAN, LAN, Distributed Systems Environment for Outsourcing Contracts within Latin America for IGS Customers. Customers supported: IBM, FIAT, VCP, MULTIBRÁS, TVA, VARIG and others.Responsible for the implementation of NWS (NetWorkStation Management) Hub in Sumare plant for IBM Latin America and all NWS customers in outsourcing for Network Management and GroupWare environment. The NWS Hub was the initial implementation for the group that later was gathered in the Command Center structure

1981 – 1994 IBM Brazil, SP – details belowSenior Systems Support Analyst


Full Application Development and Maintenance (AD/M) career followed, supporting mainly the Engineering/Materials Planning/Engineering Basic Records area for IBM Manufacturing in Sumaré Plant Responsible for the creation and implementation in the whole LA IBM community of IAS (Information Asset Security) course, focusing Distributed Systems Environment.. LA focal points formal training and presentation/lecture given at Ecuador-Quito during 93 for LA Focal Points.Project Leader, designated in a International Assignment during 88-89 in Endicott-NY-US to support the IT aspects in the Sumare Plant mission: 9221, 3090 and AS400. Responsible by study, pick-up, installation and customization for the DATI/X (Drill, Artwork and Test Interface) systems, designed to create films and test/drilling information for the multilayer cards manufacturing in Brasil. Internationally assigned during 8 months in 1986 to Poughkeepsie/Endicott (NY) in US, for this mission.Engineering Systems support and leader in AD/M department for Sumare Plant Brazil..Design and implementation for a Engineering Basic Records Systems (DPRS) and Materials Planning DB (COPICS-BOM) bridge. This interface was responsible for the whole parts planning database for IBM Sumare Plant.Design and implementation for a TELESP (SP State Telephone Service Provider) and IBM systems bridge to implement control of Phone Bills in Sumare SiteManpower and Development Costing activities in the Engineering Systems Support Group, and co-responsible for putting together the department’s Master Plan for AD/M.

1972 - 1981 IBM Brasil – São Paulo, SPData Center Support AnalystFull career supporting new customers phase-in into IBM environment and Operational Systems. Converting Job Control Languages to IBM ones and customer support activities in Computer Center Headquarters in Tutoia building – São Paulo.Support and operational maintenance of PPCB (Standard Plan of Billing Systems), na IBM services offering to customers billing activities. Participation in BANESPA bank implementation (more than 70 branches) in São Paulo’s Computer Center. Pioneering participation in the early implementations of RJE (Remote Job Entry), a remote batch submission to IBM mainframes in São Paulo. Several awards and recognition letters sent from IBM Customers. TP Coordinator – SP in IBM Computer Center, responsible to control and implement electronic Jobs submission and electronic data transfer to IBM mainframe systems. Shift Coordinator in São Paulo’s Computer Center.


Graduation2013 – PMP recertification thru December,20172008 – PMP recertification thru December, 2010 and reapplied to 2013 end2005 – ITIL (IT Infrastructure Library) certification obtained by May,22002 – Masters Degree in Project Management issue by George Washington University (GWU) - USA2001 – Certified Project Manager Professional – issued by PMI – Project Managers Institute – USA. Revalidated thru 2007.1974 – 1979 Universidade Oswaldo Cruz – São Paulo – SPChemical Engineering

Complementary Activities

PMI Chapter SP Officer during 2006/2008. Awarded as PMI pioneer during 10th anniversary of PMI-SP Chapter.Proposal and solution for Telefonica Account Contract Renewal (EDS Brasil) as Transition Representative.Supporting applications deployment and NWS (NetWorkStation Management) solutions designs to Marketing and Engagement. Technical proposals and validation before production implementation.

Language Proficiency

English: fluent Spanish: advancedItalian under development.

Certificates and Awards Granted

ITIL (IT Infrastructure Library) CertificationProject Manager Professional (PMP) certification issue by PMI (Project Manager Institute)Formal certification as “Master in Project Management” from George Washington University by 2002.IBM Global Services – 2000 Kick-off Award for the Y2K activities during 98-99IBM “Individual Special Contribution” award granted for the Y2K Latin America Coordination and Management for Distributed Systems Environment – September 1999 IBM Functional Special Contribution Award, signed by IBM Brasil President – 1988NetWare 3.12 graduationMS Exchange Administrator formally trained by a MS Center in SPFull Mainframe curriculum for MVS/VM and AD/M used languages, databases and also a full curriculum in IBM .

Personal Referencies

Robson Ferrareze – HP Program Manager – 55-11- 99445562 Linkedin network recommendations available for consultation


CV - Marcio_ingles detalhado- v9s

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