Customer Value
description
Transcript of Customer Value
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Digiknots 1
If You Don’t Take Care of Your Customer,
Somebody Else Will.
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Digiknots 2
Always Give People
More Than They Expect.
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Digiknots 3
Marketing Is People
Not Just Numbers.
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Digiknots 4
Give The Customers A
Good Reason To Come Back
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Digiknots 5
You Can’t Be Number One By Doing
What Everybody Else Is Doing.
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Digiknots 6
Loyalty Is A Two Way Street
Don’t Expect It, If You Don’t Give It.
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Digiknots 7
Don’t Be Afraid To Go Out On A Limb
That’s Where The Fruit Is.
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Digiknots 8
You’ll Always Miss 100% Of
The Shots That You Don’t Take.
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Digiknots 9
The Customer’s Perception Of Good Or Bad Service
Is The Best Measure OfYour Success Or Failure.
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Digiknots 10
Own The Problem, Own The Customer.
Lose The Problem, Lose The Customer.It’s That Simple!
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Digiknots 11
Customers Don’t Make Up Stories About Your
Business. You Do.
What Are Your Customers Saying About You?
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Digiknots 12
There Is No Traffic Jam
On The Extra Mile
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Digiknots 13
Service Has To Be A Forethought
Not An Afterthought
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Digiknots 14
If It Isn’t Obvious To The Customers
Then It Is Irrelevant
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Digiknots 15
Does This Make It Easier Or More Difficult
To Take Care Of The Customer?
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Digiknots 16
You Can Dream, Create, Design, And Build The Most Wonderful Place In The World
But It Requires People To Make It A Reality
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Digiknots 17
To Give Real Service, You Must Add Something Which Cannot Be Bought
Or Measured With Money
And That Is Sincerity And Integrity
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Digiknots 18
When Dealing with The Customer
You Are Only As Good As Your Last Encounter
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Digiknots 19
To Be Successful
You Have To Have Your Heart in Your Business,
And Your Business In Your Heart.
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Digiknots 20
Digiknots That Scale The Highest Peaks Of Quality Service
Are Simplicity And Relevance
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Digiknots 21
Service Is a Feeling
You Know It When You Get It
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Digiknots 22
It’s Not Customer Service
It’s Customer Help
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Digiknots 23
Fabled Service Consists of Ordinary People Doing Ordinary Things
In Extraordinary Ways
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Digiknots 24
It Is Only When You Exceed Customers’ Expectations
That You Have Provided Exceptional Service
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Digiknots 25
If You’re Not Serving the Customer
You’d better Be Serving Someone Who Is.
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Digiknots 26
Employees Will Treat Your Customers
The Same Way That They Have Been Treated By You.
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Digiknots 27
Service Is Not About Making Promises Or Grand Statements
It Is All About Keeping The Promise.
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Digiknots 28
Quality Service Is A Matter Of Trust
Between the Company And The Customer