Curriculum Vitae Franc van Trigt Novemberv2 2016

Pontiater BV [email protected] + 31 - 6 - 51843231 November 2016

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Curriculum Vitae

Franc van Trigt

Personal

Name Franc van Trigt MSc Day of birth 19 January 1966 Gender Male Civil state Married Children 2 Nationality Dutch Working in IT since 1990 Driver’s license A, B Education Computational Physics MSc- Technical University Delft

Software Engineering BSc (expected Autumn 2016) - NCOI Languages Dutch (native, ILR5), English (fluent, ILR4), German

(professional, ILR3), French (ILR2), Portuguese (ILR2) Address Amstelveenseweg 69/3 – 1075 VV Amsterdam Mobile M: +31(0)6-51843231 E-mail [email protected] Website www.pontiater.nl.

http://www.pontiater.nl/


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Summary

Summary

18 year experience as project manager - process and content based execution - both acting as project manager and solution architect (3 years) - structural and solid way of working - looking for cooperation and timely decision making - keeping the overview when under pressure and in political environments – result driven

Skills & Expertise

Senior Project manager, Solution Architect, Product Owner, Scrum Master, SOA System Delivery, System Integration, ICT management

Industries

Automotive, telecommunication, government, banking and food, beverages and tobacco

Clients: ITG, ING, KPN, ECT, Heineken, Wolters Kluwer, COA, Fontys Hogescholen, Ministerie Sociale Zaken & Werkgelegenheid

Trainings & Certifications

Scrum Project Owner (2012), Unified Process (2009), SOA Enterprise Integration (2007), SAP NetWeaver (2004), ICT Management (2001), Prince II (2000), ITIL Service Support & Delivery (1999)

Education

1992 - Technical University Delft - Computational Physics (Diploma MSc)

1995 - University of Amsterdam - First grade education for teacher in Physics (Diploma)

2017 - NCOI - Software Engineering (BSc, diploma expected Q1 2017)

Languages

Dutch (native, ILR5), English (fluent, ILR4), German (professional, ILR3), French (ILR2), Portuguese (ILR2)


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ITG – Scrum master system integration / project manager

Contractor: Pontiater BV December 2013 – Today Scrum master / project manager System integration Implementation Enterprise Service Bus Software AG: WebMethods, UMS SOA Web services Event Drive Architecture Jenkins Gemini Aras Scrum

Imperial Tobacco Group The Imperial Tobacco Group (ITG) is a British multinational in the tobacco industry with its headquarters in Bristol (UK). It is the fourth largest company based on its market share. In 2013, the Manufacturing department has started the implementation of the middleware platform Enterprise Service Bus (ESB), based on Software AG’s Webmethods. Below are the main projects I have been responsible for as project manager. The aim for ITG’s business project Coding and Tracking is is the delivery of a system for tracking and tracing of tobacco related materials during all production process in order to meet the requirements of the European Commission to fight illegal trade. In this project, the ESB provides connectivity, validation, routing and monitoring of messages related to tracking and tracing. It’s built on event driven architecture. Another project in ITG is the replacement of point to point connections between ERP systems QAD supporting manufacturing processes and SAP, supporting ITG’s financial processes. The project ‘Project Lifecycle Management’ (PLM) delivers a system for the control of the full product life cycle of ITG’s products and its materials from initial product idea, via development, testing to product introduction and phasing out of the product. ESB provides the connectivity between PLM and surrounding systems. Where possible, file based communication is replaced by online, message based interfaces. Activities and results:

Cooperating with various ITG departments to assure the organization for delivery of projects.

Introducing of scrum ‘way of working’, including tooling (Gemini) and JIRA.

Defining user stories with the business / product owners for execution by the scrum team

Orchestrating feature delivery across different scrum teams

Executing project management activities and fulfilling role of scrum master for delivery of event handlers and services based on WebMethods and system integration with back-end systems like QAD, SAP and PLM.

Defining application integration architecture, patterns and the realization for the PLM project

Defining and implementing the middleware IT organization for delivery of middleware solutions for ITG’s business

Delivering analysis and design documentation (high level architecture, impact analyses, solution designs)

Facilitate implementation of continuous integration, automated deployment, automated testing and continuous delivery.

Select requirements, design and deliver monitoring system for message delivery and notification of errors.

Handover of project results to the operational organization, including training and documentation.


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ING – Scrum master system integration

Contractor: Pontiater BV March 2013 – September 2013 Scrum master System integration Platform migration CoreBanking Scrum JIRA SOA TIBCO Business Works, AMX, EMS

Delivery Unit Savings & Loans The delivery unit Savings & Loans is part of domain Consumers & Products of ING’s retail-organization in the Netherlands (Domestic Banking). To meet the challenges of the future, maintainability and TCO, ING Domestic Banking is migrating to Core Banking target architecture. TIBCO services are a strategic part of this architecture for implementing business logic, providing connectivity to back end systems, replacement of existing point to point services (IFSA, MQSeries) and facility to support platform migration.

Activities and results:

Executing role of scrum master for realization of services based on TIBCO and system integration with backend system Profile (Service Oriented Architecture) and channel applications ‘MijnING’, ING Mobile, Call centers and ING offices.

Implementing governance for providing and consuming services between different ING departments.

Encourage scrum ‘way of working’.

Facilitate the implementation of continuous integration and continuous delivery.

Controlling internal and external suppliers of the TIBCO IT platform.

ING – Senior project manager system integration ‘Oranje Sparen’

Contractor: Pontiater BV October 2012 – May 2013 System integration in all channel TIBCO Business Works, AMX, EMS XFB, Profile

Delivery Unit Savings & Loans

The delivery unit Savings & Loans is part of domain Consumers & Products of ING’s retail-organization in the Netherlands (Domestic Banking). In this role I’ve been responsible for the delivery of services an complete system integration with channel application ‘MijnING’, ING Mobile and backend system Profile for ING’s proposition ‘Oranje Sparen’ (‘Doelsparen met nick names’). Activities and results:

Tune requirements between business and IT

Assure agreement on architecture

Assure delivery of overall design

System integration

Perform risk management related to technical architecture based on rating for Confidentiality, Integrity and Availability (CIA) rating) and define and execute mitigations

Organize execution of functional tests

Organize execution of performance tests

Control internal and external suppliers of the TIBCO IT platform (change en problem management)


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ING – Senior project manager system integration

Contractor: Pontiater BV May 2012 – October 2012 System integration TIBCO Business Works, AMX, EMS

Delivery Unit Interfaces

Delivery unit Interfaces is part of ING’s Channels department within ING’s retail organization in the Netherlands (Domestic Banking). For this department TIBCO services have been realized and maintained in several project teams. The services disclose backend systems of various domains for channels like ‘Mijn ING’and ING offices. Activities and results:

Migration of existing TIBCO services (~30) from platform AMX version 2.2 to target version 2.3.

Realization of services (Development, Test, Acceptance, Production) for business domains of Payments, Mortgages, Savings and Loans.

Risk management related to technical architecture based on rating for Confidentiality, Integrity and Availability (CIA) rating) and define and execute mitigations


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ING – Senior project manager System integration

Contractor: Pontiater BV May 2010 – April 2012 System integration Prince II AMS (ING method) TIBCO Business Works, AMX, EMS

Business Integration Services Business Integration Services is part of ING IT organization (OIB) and is responsible for the integrated delivery of IT solutions for ING business segments of retail, commercial banking and insurance. This is achieved is via system integration projects, using the TIBCO platform while design, build and system testing is outsourced. System integration for ING business projects Activities and results:

Execute project management for system integration projects

Agree requirements between business and IT suppliers

Organize full project delivery from intake, analysis, design (external), build (external), integration and system testing (external), chain testing, deployment and hand over to the operational department.

Intake

Execute intakes with business for defining requirements

Deliver quotes

Negotiate with business and get to an agreement for realization.

Realization

Deliver technical architecture for business projects

Deliver infrastructure

Facilitate realization of services Other projects and activities in line organization

Migration of TIBCO environments from AMX2.2 to AMX2.3 and delivery of related appliances providing integration functionality to business projects.

Realization of XFB file transfer solution using TIBCO services

Implementation of problem management in team of on-site TIBCO engineers

Maintain contact with supplier TIBCO as part of problem management

Controlling TIBCO specialists (3thd line support) on site and off site (India)

Negotiate with TIBCO supplier on delivery of releases and bug fixes, including priority setting on behalf of ING.


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KPN – Senior project manager System integration

Contractor: Pontiater BV June 2007 – April 2010 System integration Prince II Business Project Engagement & Delivery process (‘BPED’, KPN method) TIBCO Web services Service Oriented Architecture Unified Process (KPN method, based on Rational Unified Process)

Enterprise Application Integration KPN EAI is part of Enterprise Management within KPN’s IT organization (ITNL). KPN EAI is responsible for the realization and delivery of services to fixed and mobile network businesses using service oriented architecture (SOA). KPN EAI has about 50 employees consisting of business analysts, architects, designers, testers and functional administrators and project managers. System integration projects are executed using the TIBCO software platform based on assignments from KPN business segments consumer, business and wholesale market. Building and system testing is outsourced to an external supplier in India. Activities and results:

Execute project management for the realization of complete system integration projects (more projects in parallel)

Direct team varying size (5-30 employees)

System integration consists of: agreeing requirements between business and suppliers, analysis, design, build (external), integration and system testing (external), chain testing and deployment.

From 2008 until 2010 I was responsible for the realization of middleware for KPN’s Fiber delivery street for customers of consumer, business and wholesale markets. The Fiber delivery street consists of a chain of applications and network components for providing services like VOIP, Internet and TV.

Activities:

Maintain contact with clients Per project, setup and lead project organization Agree, maintain and report on project planning, scope,

quality and budget Investigate services for re-use Assure realization of architecture in line with KPN EAI Iterative delivery of results based on Unified Process (see in

left margin) Assure realization (analysis, design, development,

integration tests and system tests) Expose acceptance criteria and assure compliance for

application owners using middleware prepare and manage performance- and capacity tests periodic reporting to clients and KPN-EAI senior

management on progress, issues and risks Results:

- Project plans and planning - Integrated software (by team, for various releases) - Documentation according KPN BPED and Unified Process

method. - Connectivity- and deployment plans - Implemented software on all DTAP stages


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Frog Navigation Systems B.V. - Senior project manager

Contractor: Pontiater BV March 2006 – May 2007 Logistics / technical automation Prince II Rational Unified Processes Rational Requisite Pro and Rational ClearQuest

Euromax Automated terminal Frog Navigation Systems B.V. is an internationally operating Dutch company, delivering automated transport systems based on the concept of Free Ranging On Grid (FROG). These systems are being used in production processes in high tech industry, automated transshipments of sea containers and unmanned human transportation. ECT (Europe Container Terminals) runs the Euromax project and FROG is part of a consortium which also consists of Embarcadero System Corporation (United States) and Total Software Bank LTD (South Korea). In the Euromax project, the consortium is responsible to deliver an automated container terminal management system. FROG’s assignment consists of the realization of a terminal operating system that controls automated transport vehicles and container cranes. It’s a fixed price project and payment to consortium members is done per successfully delivered release. Activities and results:

- Execute of project management for the realization of

terminal operating system Equipment Control System (ECS)

- Maintain internal and external communication within and between Frog, consortium and client (ECT)

- Setup and lead project organization of FROG consisting of 20 employees for the complete delivery process consisting of requirements gathering and agreement, analysis, design, build, integration, testing and deployment

- Setup and maintain integrated planning, tuned with consortium, to deliver releases

- Deliver executable software (by FROG team, for various releases)

- Provide installation and configuration manuals (by FROG team, for various releases)

- Assure quality control - Monitor budget - Periodic reporting on progress, risks and issues to FROG

senior management, consortium and ECT


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Assignments via Atos Origin (July 2000 – February 2006)

Period Client Environment Role and method / tools used Activities and results

Sep 2005 – Feb 2006 KPN Internet Migration Tiscali and Freeler

KPN Internet acquired Freeler and part of Ticali.

Freeler customers are migrating to KPN brands ‘Het Net’ and Tiscali customers to Planet Internet

Sr project manager migration

Internet Service Providing

Prince II

Technical realization and implementation of the migration

Control supplier for execution of data migration, delivery of migration software,

addresses for communication and migration progress reports

Control process requirements / impact analysis / functional design / technical

design / realization / testing / implementation

Report to KPN management on progress and finances

Planning, reports, tested software, migrated customers

Jul 2005 – Aug 2005 KPN Internet KPN VOIP Planet Media Group

KPN Internet’s service Voice over IP (VOIP) is implementing the new KPN service

‘InternetPlusBellen’ (‘DualPlay’) for its target

group

Sr project manager VOIP

Internet Service Providing

Prince II, DSDM

Project management

Control KPN design office (chain design, architecture, service integration)

Control suppliers in CRM chain to realize impact analyses, functional and technical

design, tested software for areas of service delivery, invoicing and service assurance

Planning, reports, tested software, migrated customers

Nov 2004 – Dec 2005 KPN KPN Order Manager

KPN delivers services like ADSL, KPN-TV, VOIP

and IP-TV via its portal Order Manager. This portal is the centralized access to delivery streets for these

services. Hardware and software are provided by

supplier Atos Origin.

Program manager

Telecommunication, Customer

Service Provisioning

Prince II

Single point of contact Atos Origin Managed Operations (AO MO) for KPN Order

Manager Program

Communication with client on tactical and strategical level for positioning and direction of AO MO projects

Maintain relations between projects initiated by KPN Order Manager’s Project Office and projects executed by AO MO

Create conditions at customer side and AO MO side for executing projects by AO MO

Escalation level for AO and KPN project managers during project implementations

Providing support to the overall ‘Consult, Build and Run’ process for Order Manager

Part of steering group at AO MO side, together with Service Delivery Manager and Customer Operations Manager, to assure contract delivery for the Order Manager

and its related programs and releases

Planning of projects, project results, periodic reporting on progress, risks, issues

and finances per project to KPN Order Manager program and Atos Origin senior

management

Nov 2004 – Jun 2005 KPN KPN MALT Infrastructure

Driven by cost reduction, KPN migrates its delivery street for its fixed telephony network to a new

platform. Hardware and software are provided by

supplier Atos Origin.

Program manager

Telecommunication, Customer Service Provisioning

Prince II

TIBCO, Staffware

Implement new platform infrastructure (consisting of hardware, operation system,

database, middleware and application (Staffware) infrastructure)

Migration to new platform infrastructure

Control integral planning for hardware migration activities and implementation of software releases provided by software delivery team

Manage customer expectations (customer experiences on performance, critical planning and project deliveries)

Planning, implementation, delivered platform infrastructure and hand over to

operational organization


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Periodic reports on progress, risks, issues and finances to KPN MALT Program and Atos Origin Senior Management

Report on performance issues and proposal for improvements

Implementation of performance improvements

Nov 2004 – Dec 2004 Heineken Heineken SAP Portal

Heineken introduces a new application for

streamlining access to its (SAP) backend systems.

Project manager

Food and beverages industry

Prince II

SAP Portal

Implement SAP Portal infrastructure and Portal application

Planning, implemented hardware infrastructure and Portal application

infrastructure, handover of hardware and application infrastructure to operational organization

Aug 2003 – Oct 2004 Heineken Heineken SAP

Heineken International provides services to its

operational companies in the Netherlands and abroad. Atos Origin executes the contract to deliver

SAP services to Heineken International.

Program manager

Food and beverages industry

Prince II

SAP R/3, SAP New Dimension

Products (NDP), including

Business Intelligence, CRM and Portal SAP NetWeaver

platform: XI, Enterprise Portal,

MDM, Business Intelligence

Managing team of 5 project managers

Intake customer requests for new projects

Handle request for proposals from customers

Provide and manage proposal by supplier, in co-operation with project managers

Negotiate with customer on budget, scope and timelines to deliver projects

Periodic overview of sales funnel

Overall planning of all projects

Delivered project results, including handover to Atos Origin Managed Operations for SAP

Provide periodic reports on progress, risks, issues and finances to Heineken and Atos Origin Senior Management

Nov 2002 – Aug 2003 Wolters Kluwer

Wolters Kluwer

Wolters Kluwer provides legal, business, tax,

accounting, finance, audit, risk, compliance, and healthcare professionals the essential information,

software, and services they need to make decisions

with confidence. Wolters Kluwer has done various

acquisitions and focuses to make its operational

business cost efficient by standardization via SAP.

Atos Origin is on the shortlist and invited to provide a bid.

Bid manager

Media - Publishers

Co-operate in bid team consisting of consultants with business, functional and technical expertise in order to provide an integral bid

Deliver part of bid for the delivery of technical infrastructure, SAP applications and operations during the SLA period

Provide implementation plan for technical and application infrastructure

Negotiate with customer on infrastructures and operations

Bid for realization of technical infrastructure and SAP applications

Implementation plan for technical infrastructure and SAP applications

Feb 2003 – Aug 2003 KPN Revenue Assurance

Realization of a system for guaranteeing earnings

for delivered telecom services by KPN.

The realization has been executed by Connxn Technologies (US company) together with Atos

Origin Managed Operations and Atos Origin

Enterprise Services

Project manager

Telecommunications

Prince II

Control implementation of hardware and software

Control delivery of functional and technical design (supporting Connxn

Technologies)

Handover to operational departments for operations and technical application management

Planning, delivered functional and technical designs, system and application production manuals, executable software, implemented hardware platform,

implemented applications


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Periodic reports on progress, risks, issues and finances to KPN and Atos Origin management

Feb 2001 – Feb 2003 KPN Epacity – platform implementation and delivery of

software releases

Epacity is a new service for delivery of DSL to the

business market and operational since 2001.

Customers are XS4All, Travelnet and Rabobank.

Since 2002, the service has been extended with new

functionality (new type of network, effective provisioning) implemented in 2-3 new releases per

year. Releases are based on gather customer

requirements, development guidelines and criteria from operations and technical application

management.

Project manager

Telecommunications

Prince II

Siebel E-Commerce, Business

Objects, Cramer, AS Remedy, Infranet, Partner Express, and

Calico.

Communication via TIBCO middleware

Implement and handover of IT systems for the automated delivery of KPN’s

business processes

Detailed activities: select and purchase hardware, implement software (operating

systems, databases, TIBCO middleware, Oracle databases and applications) apply software configurations, including configuration of TIBCO messaging services,

execute security audits prepare handover (implement technical, application and

functional management and ITIL), execute handover to IT management organization Atos Origin Managed Operations ‘Epacity IT Services’

Control project team (25-30 persons) of Atos Origin and other suppliers

Planning, system and application production manuals

Implemented hardware platform, operating systems, Oracle database and TIBCO middleware infrastructure

Implemented applications communicating via TIBCO middleware

Periodic reports on progress, risks, issues and finances to KPN and Atos Origin

management

Feb 2002 – Jul 2002 KPN Epacity – data migration

The starting point for every extension of

functionality via a new release is that existing functionality used by the installed customer base

remains operational

Project manager Facilitate data migration, starting point for every new Epacity release

Deliver resources to project team

Judge, together with project team, the migration runbook on technical feasibility

Plan and execute migration

Successfully executed migrations

Jul 2000 – Jan 2001 KPN KPN CyberCenter

KPN CyberCenters deliver hosting services,

including internet access, to customers in a

conditioned and secured environment.

Manager Perform daily control of IT maintenance team of 15 persons in KPN’s CyberCenter in Amsterdam

Deliver housing services including preparation of the datacenter, placing and making operational of computer racks, cabling, connecting servers and server

administration

Maintain contact with client KPN, customers and suppliers

Provide presentations and guide tours for potential customers

Assurance correct application of KPN’s access policy

Provide periodic reports to client KPN on finances, occupancy ratio datacenter,

ITIL processes (mainly incident, change and capacity management)

Execute resource planning for maintenance and project activities

Manage escalations

Execute performance interviews with team members

Implement and encourage project based way of working

Periodic management reports on finances, occupancy ratio data center, ITIL processes

Operational CyberCenter


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Assignments via Pink Elephant (May 1995 – May 2000)


Feb 1999 – May 2000 COA ‘Centraal Orgaan opvang asielzoekers’ (COA). COA is

responsible for the reception, supervision and departure

(from the reception location) of asylum seekers coming

to the Netherlands. ICT facilitates the primary processes

both centrally in Rijswijk as locally in all centers across

the Netherlands. ICT requires maintenance and continuous improvement.

Project manager

Government

MS Project

Manage IT maintenance team (10 persons)

Assure execution of maintenance tasks (ITIL – incident, change management)

Take into maintenance of developed systems

Setup project office for execution of infrastructure projects

Execute infrastructure projects (LAN implementations, server delivery, standardization, implementation of maintenance software, intranet and

maintenance documentation) – per project are about 5 resources involved

Handover project results to maintenance organization

Control time, budget, quality and scope

Maintain contact with client and suppliers

Report to COA management and management Pink Elephant on progress, risks,

issues and finances

Plans, planning, periodic reports, maintenance documentation, implemented

hardware and application infrastructure, implemented and running applications

Mar 1998 – Feb 1999 Fontys Fontys Hogeschool (Graduate school) has introduced

ERP system PeopleSoft for improving its operational

business (modules HR, Finance and Student). The implementation is also facilitating the integration of

originally different educational organizations.

Project lead

Education

MS Project

Manage project team (5 persons)

Setup project planning

Tune project activities between different organizations with different cultures

(client Fontys, Cap Gemini, Pink Elephant)

Implementation of technical infrastructure (PC’s, servers) and maintenance for

ERP PeopleSoft modules

Implementation of ERP PeopleSoft applications

Assure technical preconditions for data migration

Manage delivery within time, budget, quality and scope

Handover to maintenance

Maintain contact with client

Plans and planning, periodic reports to management, implemented and running technical / database / application infrastructure, maintenance documentation

Ma 1998 – Aug 1998 Ministry of

Social Affairs and

Employment

For the client an intranet based system called ‘Client

Volg Communicatie Stelsel’ (CVCS) has been built for usage by ‘Centra voor Werk en Inkomen (CWI), spread

across the Netherlands. The system provides means to

exchange information between different pillars in the scope of the client (‘Arbeidsvoorziening, Gemeentelijk

Sociale Diensten, Uitvoeringsinstellingen Sociale

Verzekeringen’). Roccade Public is main supplier and Pink Elephant has been subcontractor for the delivery of

the desktop environment.

Project lead

Government

MS Project, Oracle, Intranet, Web based application

Implement and roll out of clients for the CVCS intranet

Manage delivery of project results within time, budget, quality and scope

Introduce helpdesk for support of CVCS intranet

Control team of 3 resources

Tune activities with network implementation team

Tune activities with database development team

Plans, planning, implemented and running desktop infrastructure, deliverables handed over to the CVCS helpdesk

Jan 1998 – Mei 1998 Pink Elephant Webmaster for intranet Pink Elephnat Webmaster

Communication and information exchange of Pink Elephant consultancy group

via intranet Pink Elephant


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HTML Improve intranet

Process content supplied by consultants

Intranet for consultancy group

Jan 1998 – Feb 1998 Vecai Vecai (now NLKabel) is an organization that manages the interest of Dutch cable companies

Consultant

Cable, telecommunication

ITIL, MS Project

Investigate business internal and external information flows for Vecai

Investigate issues in Vecai’s operational IT service

Advice report with recommendations to meet an effective information supply

within Vecai and with its members

Feb 1998 – Mar 1998 Gemeente

Den Haag

Municipality of The Hague (‘Gemeente Den Haag’) Consultant

Local government

ITIL, MS Project

Investigate issues in IT infrastructure of client

Advice report with recommendations for structural improvements for the technical infrastructure

Aug 1997 – Dec 1997 Unisource Unisource is a joint venture of KPN Telecom, Swisscom Switzerland, Telia Sweden, Teléfonica Spain and

AT&T Unisource and was established to develop a Pan-

European telecom company to assure and extend market

share across Europe.

Service manager

Telecommunication

ITIL, MS Project

Assure delivery of intranet services (mail, internet access, document management, file up- and download facilities) to Unisource partners.

Execute project co-ordination for the development of a web based trouble ticket system

Organize monthly meetings with representatives of Unisource partners

Gather information for creating and supplying monthly service management

reports

Assure timely closure of incidents and implementation of changes to meet SLA

Periodic reports, implemented trouble ticket system

May 1997 – Jul 1997 Unisource Unisource is a joint venture of 5 European

telecommunication companies. See also above.

Third line support employee

Telecommunication

ITIL

Implementation of intranet functionality

Deliver support to intranet end users

Setup proposal (including technical approach) for remote access to the intranet

Dec 1996 – Apr 1997 Unisource Unisource is a joint venture of 5 European

telecommunication companies. See also above.

Co-ordinator helpdesk

Telecommunication

ITIL

Setup structure for delivery of support to intranet end users

Setup helpdesk

Develop and implement helpdesk procedures

Execute and deliver project co-ordination for implementation of configuration management and configuration management database

Advice on and encourage usage of intranet

Implemented ITIL support processes

Implemented configuration management, including tools and procedures

Nov 1996 – Dec 1996 Gemeente

Beilen

Municipality of Beilen (‘Gemeente Beilen’) Consultant, project lead Investigate PC-LAN environment of 3 municipalities that are planned to integrate (Beilen, Smilde and Westerbork)

Setup advice for purchasing of hardware and software

Setup project plan for integration and migration


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Aug 1996 – Oct 1996 PTT Telecom PTT Telecom is the predecessor of KPN Network administrator

Network constancy

Setup technical and functional setup of the network

Prepare and execute migration of network administration to assigned

department for administration

Execute installation of network fileserver (Novell Netware), software

installation and data migration

Jul 1995 – Jul 1996 Logica BV Logica BV is a system integrator (currently via CMG

part of CGI)

Helpdesk employee / network

administrator

Helpdesk activities

Maintenance of servers and network

Execute standardization and documentation for maintenance

Maintain contacts with suppliers

Execute installation of PC’s (hardware and operating system)

Execute installation and implementation of archiving system based on CD recording

Execute helpdesk activities for end user support

May 1995 – Jun 1995 WNF ‘Wereld Natuur Fonds’ (WNF) is the Dutch part of the

World Wildlife Fund

Application and network

administrator

Non profit

Helpdesk activities, Apple

Macintosh

Execute helpdesk activities for end user support

Execute investigation of software packages (FileWave, GraceLan) for

application, license and system management

Advice reports for software packages FileWave and GraceLan

Installation of GraceLan, including implementation of usage in the organization


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Education, training and courses, methods, applications and tools

Education

Period Institute Education Diploma 2010-Today Nederlands

Commercieel Opleidingsinstituut (NCOI)

Software engineering (BSc) Java programming, database design and realization, SOA, application architecture, user experience design, web design, TMAP, on line marketing, data analytics with Elasticsearch, Logstash and Kibana (ELK stack)

End 2016 (BSc) (expected end date)

1994-1995 University of Amsterdam First grade education for teacher physics Yes

1985-1991 Technical University Delft

Computational physics Computer vision, electronics, optics, C programming

Yes (MSc)

1984-1985 Technical University Delft

Civil engineering (foundation course) Yes (foundation course)

Training and courses

Period Institute Training / course Certificate October 2016 Mulesoft Mulesoft webinar Anypoint Runtime manager Not applicable

May 2016 Mulesoft Mulesoft API workshop Not applicable

November 2012 Zilverline Scrum Product Owner Yes (certificate)

May 2009 Ivar Jacobson Unified Process – method for iterative software-development

Yes (certificate)

Autumn 2007 CIBIT / DNV Masterclasse SOA Enterprise Integration Service Orientation – Paul Allen Enterprise Integration Patterns – Gregor Hope, Bobby Woolf

Yes (certificate)

October 2006 Book: Beth Gold-Bernstein e.o.

Enterprise Integration Book – self study

Not applicable

March 2006 Book: Wiel Pollaert e.o. Database design Book – self study

Not applicable

November 2005 Books: Jan Beurghs Object oriented programming Book – self study

Not applicable

September 2005 Book: RUP an introduction

Rational Unified Processes Book – self study

Not applicable

July 2004 Sap Education SAP Netweaver: fundamentals of the application platform

Yes (certificate)

April 2004 Jennifer Stapleton Dynamic Systems Design Method Book – self study

Not applicable

July 2003 Rational Rational Unified Processes Not applicable

May 2003 Atos Origin Bidding Workshop Yes

November 2001 NOVI Masterclass Management ICT Yes

April 2001 De Baak Financial Management for non-financial manager

Yes (certificate)

January 2001 Boertien en Partners Influence effectively Yes (certificate)

October 2000 Boertien en Partners Negotation Yes (certificate)

March 2000 Exin Prince II Expert Yes

November 1999 De Baak Leadership for managers Yes (certificate)

November 1999 Exin ITIL Service Support and Service Delivery Yes (certificate for SS)

May 1997 Exin AMBI Computer, data communication and networks

Yes

January 1996 Exin ITIL Essentials Yes


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Methods, tools and applications

Category Description Knowledge level

Applications ERP: SAP (various), QAD (Progress) Conceptual knowledge for project management activities

Middleware: TIBCO, JMS, WebMethods, Mahzone SAP XI, MuleSoft

Experienced for project management and design activities

Other: Siebel, Business Objects, Cramer Conceptual knowledge for project management activities

Programming languages / Scripting / Tooling

Pascal, C, Fortran, Java, Visio Experienced

MySQL, JUnit Jenkins, MSAccess

Reasonable experienced

Web services XML, XSLT, XSD, WSDL Conceptual knowledge for project management activities

Methods and tools UML (Unified Modelling Language) Knowledge on content level (activity diagrams, class diagrams and sequence diagrams)

RUP

Knowledge and practical experience. Detailed knowledge on applications ClearQuest and Requisite Pro

SCRUM Knowledge and practical experience as Scrum Master. Certified Product Owner

JIRA, Gemini Used to define user stories and progress on tickets. Knowledge and practical experience as Scrum Master

DSDM Knowledge and practical experience.

Business Project Engagement & Delivery process (KPN method)

Knowledge on content level. Method for managing all phases of system development based on the waterfall approach.

Prince II, ITIL Experienced (both as project manager and consultant)

TMAP Knowledge and practical experience.

Curriculum Vitae Franc van Trigt Novemberv2 2016

Documents

Transcript of Curriculum Vitae Franc van Trigt Novemberv2 2016