Encouraging A Culture Of SafetyPresented by:Jay D. RohmanThe Encouraging 101 Organizationwww.EncouragingSafety.comjay@EncouragingSafety.com1-800-293-5926

XII International Seminar0n

Mining Safety

March 26 – 28,2008Lima, Peru

What is a Safety Culture?

The attitudes and behaviors characteristic of a particular social group or organization.

Many Cultures Will Exist At The Same Time

• What kinds of cultures can exist in an organization?

Trust Integrity RacismMistrust Laziness Safety

Customer Service

Signs of a Good Culture

• Based on good values• Given the highest priority• Constant assessment of issues &

events

Understanding Safety

• Safety is the condition of being protected• Safety indicates a status• A culture of safety is an existence of high

priority without thought

Characteristic #1Developing an Encouraging and Empowering Leadership

• Leadership Skills• Strategic Plans and Objectives• Policies & Procedures• Communication• Attitude• Training• Continual Improvement

Characteristic #2Encouraging Employee Involvement & Commitment

This is the act of having employees participate in:

• Planning• Problem Solving• Decision Making

Employee Involvement• Leaders need to act on employee concerns and

suggestions• Employees must be empowered (to make

decisions about safety)• Employment involvement doesn’t just happen• What are some ways that employees can be

involved?• Involvement also includes recognition• In safety we spend more time trying to catch

people doing what?

Characteristic #3

Ability to Accurately Assess for Measurable ROI

Levels of measurement can include:1. Organization (Dollar amount spent on Medical Claims

2. Department (Job safety observations conducted)3. Manager (# of coaching sessions conducted by

manager)

Characteristics of Good Measurement Tools

1. Validity (are you observing all behaviors – are you measuring what you want to)2. Reliability (are you getting consistent results – is there

enough data to draw an accurate conclusion)3. Practicality (Is measurement easy to use- is data

easy to collect, analyze, share)4. Usefulness (can you use the data – Can others take

action)

Characteristic #4

Create An Ongoing Process Of Improvement

4 Steps in the Continuous Improvement Process

1. Management Commitment (they must lead the effort)

2. Know where you are at (help know if you’ve gotten where you want to go)

3. Plan (a safety culture doesn’t happen by accident)

4. Adjust Course (what works and what doesn’t work)

Make Change Work

1. Communicate the purpose

2. Envision the future

3. Stepping stones

4. Involve to succeed

Questions & Answers

?