COMPANY/TEAM NAME - Booth School of Business/media/91a464ba03ab4a0cb2aebc74f3… · Compliance with...
Transcript of COMPANY/TEAM NAME - Booth School of Business/media/91a464ba03ab4a0cb2aebc74f3… · Compliance with...
17th Annual Edward L. Kaplan New Venture Challenge & 3rd Annual Social New
Venture Challenge
2013 FEASIBILITY SUMMARY COVER SHEET
COMPANY/TEAM NAME:
Please consider our application for (Check all that apply):
__x_ Traditional New Venture Challenge ___
Social New Venture Challenge
Team Members (Please list main contact for your team first):
Name Email Address Booth Class Year or E/W
Affiliation (if non-Booth)
Stella Fayman sfayman@chi
cagobooth.ed
u
2014
Tim Jahn tim@matchist.
com
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Please list all the participants who contributed significantly to the Business Idea. Attach additional sheets if
necessary.
Business Description (50 words or less, please note that this info may be made available on
the NVC website):
Matchist is a curator of technical experts, connecting high end technical talent with those
looking to build web and/or mobile apps. By getting to know both sides of the market, matchist
connects qualified developers with entrepreneurs, startup, and companies implementing
technical solutions.
Problem This Business is Addressing:
Finding a developer who is qualified, skilled and communicative is increasingly difficult with
today’s technical talent crunch. Surprisingly, skilled professional freelance developers find it
hard to locate interesting work with clients who pay on time. Matchist solves this problem by
connecting both parties through a proprietary matching system. In addition to providing
matches, matchist facilitates contracts and payment for projects through an escrow based
payment system which mitigates risk for both parties.
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Social Impact of Business: (Social NVC applicants only)
Customer Segment This Business Addresses:
Entrepreneurs, startups, companies implementing niche technical solutions
Potential Market Size: (if available)
Competing or substitutable products: (if available)
Outsourcing marketplaces (like eLance, oDesk, Guru), technical recruiters, word of mouth
Key milestones or estimated time to market: (if available)
Launched in Nov 2012.
CERTIFICATIONS AND AGREEMENTS
17th Annual Edward L. Kaplan New Venture Challenge & 3rd Annual Social New Venture
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Challenge
The University of Chicago Booth School of Business
Polsky Center for Entrepreneurship & Social Enterprise Initiative5807 South Woodlawn Avenue, Chicago, IL 60637
By submitting a Business Idea (“the Idea”) to the University of Chicago Booth School of Business - New Venture Challenge or Social New Venture Challenge (“the Competition”), each Contestant listed below agrees to the following conditions:
Originality of Plan. The ideas and concepts set forth in the Idea are the original work of the Contestants and that the Contestant is not under any agreement or restrictions which prohibit or restrict his or her ability to disclose or submit such ideas or concepts to the Competition.
Compliance with Guidelines of the Competition. Each Contestant has reviewed the Entry Guidelines ("the Competition Guidelines") and by his or her signature below certifies that this entry and the team or individual it represents complies with the Guidelines and agrees to abide by the Guidelines.
Recognition of Prize Money (New Venture Challenge only). As a condition to receive the Prize Money, each winning team must agree to provide Chicago Booth with equity in the Company (that was the subject of its business plan) in an amount equal to its respective award if the company receives funding or otherwise enters into a business combination transaction wherein the surviving entity receives financing or equity in another entity, within three years of the agreement date.
Waivers and Releases. Each Contestant understands that the University of Chicago Booth School of Business, each of the co-sponsors, judges, mentors, co-organizers (the “Competition Officials”) and its directors, officers, partners, employees, consultants and agents (collectively “Organizer Representatives”) are volunteers and are under no obligation to render any advice or service to any Contestant. The views expressed by the judges, co-sponsors, co-organizers, and the Organizer Representatives are their own and not those of the University of Chicago Booth School of Business or any person or entity.
Each Contestant also understands and agrees that although the Competition Officials have taken and will take thesteps described in the Guidelines regarding confidentiality of the ideas and plans submitted by the Contestants,the legal protection of the ideas and plans submitted by the Contestants to the Competition is otherwise the soleresponsibility of the Contestant. In consideration of the time, expertise and other resources provided by theCompetition Officials and Organizer Representatives to the Competition, each Contestant hereby voluntarilyreleases each Competition Official and each Organizing Team Member from any further liabilities, responsibilities,and accountabilities relating to or arising out of such Competition Officials or Organizer Representative'sparticipation in the Competition.
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Business Plan Name: matchist
Contestants (Team Members): List principal contestant (point-of-contact) first
Name(s): Signature(s) (Check Boxto sign electronically):
Date(s):
Stella Fayman X 2/10/13
Tim Jahn X 2/10/13
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STELLA FAYMAN 21 E. Huron St. #803 | Chicago, IL 60611
(309) 368-5987 | [email protected]
EDUCATION THE UNIVERSITY OF CHICAGO BOOTH SCHOOL OF BUSINESS Chicago, IL Masters of Business Administration; Entrepreneurship, Marketing Sept 2012- June 2014 • Awarded Herman Family Fellowship for Class of 2014 • Active member of Entrepreneurship and Venture Capital Group NORTHWESTERN UNIVERSITY Evanston, IL Bachelor of Arts, Psychology, Business Institutions Sept 2005-Sept 2009 • Dean’s List • Founder of Sex Week, Director of College Feminists, Director of 85 Broads EXPERIENCE FEEFIGHTERS Chicago, IL Founding Member, Marketing Sept 2009- March 2012 • Planned and executed marketing plan for early stage financial start-up through content, established blog as top B2B
blog with over 50k monthly views over 2.5 years with consistent, varied content, acquired by Groupon • Developed social media strategy and newsletter, with 11k Twitter followers and 20k monthly newsletter recipients,
Developed initial Google AdWords and Facebook marketing campaigns Business Development • Established partnerships with startup focused groups such as Startup Weekend, Founders Card • Represented FeeFighters as community leader; spoke on panels, judged business plan competitions Public Relations • Developed all PR campaigns, landing mentions in TechCrunch, New York Times, BusinessWeek, Mashable, The Wall
Street Journal, Entrepreneur, Inc, VentureBeat, Chicago Tribune, etc. • Created all press releases and outreach materials over three years Customer Service • Handled majority of customer service requests, including payments questions over phone and email • Performed over 500 savings analyses, using knowledge of payments and software to create apples-to-apples
comparisons for users to compare to FeeFighters marketplace ENTREPRENEURS UNPLUGGD Chicago, IL Co-Founder Dec 2012-present Developed brand and concept for intimate event series aimed at inspiring entrepreneurs through storytelling; held 6
events in first year with average of 200 attendees PUBLIC SPEAKER Topics: Entrepreneurship, Women in Startups • Extreme Entrepreneurship Tour Keynote, TechCocktail, Kellogg, Booth School of Business Women in Business Event,
TechWeek, Northwestern University, Collegiate Entrepreneurship Organization Annual Conference ADDITIONAL • Volunteer for Future Founders program, Help inner city students write business plans, judge business plan
competition • Active blogger on startup related issues, has written or been quoted in Bloomberg BusinessWeek, Entrepreneur,
Forbes, INC Magazine, Wall Street Journal, Mashable, TechCrunch • Fluent in Russian and semi-fluent in Spanish, Traveled to over 20 countries in last 4 years
timjahn 6910 W. Farragut Ave.Chicago, IL 60656
http://linkedin.com/in/timjahn
objective:experience:
education:
To help companies solve problems using efficient technology solutions.
January 2008 - January 2010Senior Developer - Blueye CreativePioneered creation of custom in-house project management system tostreamline business operations; developed various client projects.
- Blueye Loop I pioneered the creation of an internal project management system to streamline business operations and help teams communicate better. I was the senior developer on the project and consulted with the product team what technology to use for various features.
October 2005 - June 2011Freelance PHP DeveloperDevelop various websites/applications usingHTML/CSS, PHP/MySQL, Wordpress, Drupal, CodeIgniter
August 2003 - May 2007Bradley UniversityBachelor of Science in Multimedia and Electronic Media
skills: HTML, CSS, PHP, MySQL, Javascript, jQuery, Drupal, WordPress,CodeIgniter, Photoshop, Illustrator, SVN, Basic Linux
June 2011 - PresentTech Lead - Edelman Digital Consult and educate both internal teams and clients on the best technology solutions and practices to use for various types of projects.
- Disney InsidEARS I was the technical lead responsible for managing the development team as well as tracking bugs and new features. I interacted daily with the client to ensure progress was always made.
March 2010 - March 2011Web Developer - HS2 Solutions Developed many Drupal websites for healthcare clients, as wellas custom PHP web applications for internal and external use.
Value Proposition
Matchist is a curated technical skills matching platform, focused on high end technical skills. We
match those looking for developers with specific experience or technical skills with a curated
selection of individuals who fit their criteria. These projects include building mobile and web
applications, API integrations, and advanced technical work. For developers, we connect vetted
professional freelance web and mobile developers with projects that match their unique abilities
and preferences. Initially, we are focusing on web and mobile development, but see great
opportunity expanding into design, user experience (UX), user interface (UI), and other technical
fields.
Product Overview
When referred to matchist, clients fill out a simple three question form (compared to pages of
questions on other sites). We review answers and schedule a short follow up call to get a better
sense for their requirements, personality, and intent. Using information clients share, we input
that data into our proprietary matching algorithm to see which developers fit the skillset, are
interested in the industry, and/or have availability. From there, “pitch emails” are sent out to those
qualified to gauge interest. Developers self select into being considered as one of the top three
matches. From those who opt in, we select the three best matches. Developers and client are
notified of the match taking place, and developers reach out via the matchist messaging system
to start the sales process. When the client has made a decision, the developer sends a contract
which is electronically signed via matchist. Clients prepay milestones for projects, and matchist
holds funds in escrow until both parties agree that part of the project is complete. A dispute
resolution process is in place should the need arise. Payment is automatically released to
developers via their preferred payment method and reviews are written by both sides.
For developers, the signup process is more rigorous as there are screening elements
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involved. All developers are required to have a professional portfolio which matchist appraises for
experience. Developers are also judged and coached on communication skill and style to
encourage better client interactions. For freelance developers, matchist represents the only
current solution to generate high quality, targeted leads for projects.
Customer Segments
Matchist primarily serves five specific use cases on the client side:
• Entrepreneurs building prototypes and minimum viable products (MVPs)- With over
150,000 new URLs registered each day , the ability to find someone with both the technical skills1
and communication skills (as well as experience) can prove to be almost impossible.
• Customers of technical products that need API Integrations- Currently there are over
8,500 APIs (application programming interface) available online. Developers can use APIs to2
create powerful interplay between software, yet there is currently no platform (outside of
matchist) for finding developers with experience and skills working with these APIs.
• CTOs with growing technical needs- CTOs at startups and small companies have more
projects than developers. Hiring full time developers is both incredibly difficult and expensive right
now due to a “talent crunch” for developers (the unemployment rate for technical hires is lower
than 4% ). With matchist, CTOs can hire developers who prefer working with startups without3
having to hire them full time.
• Small business owners looking to upgrade or create websites- Small business owners
tend to be the least technically savvy cohort, but there is a strong segment of developers who
1 Mashable “How Big is the Web? And How Fast is it Growing?”http://mashable.com/2011/06/19/how-many-websites/2 Programmable Web http://www.programmableweb.com/apis3 NextGov “IT Jobless Rates are Half the National Average”http://www.nextgov.com/cio-briefing/wired-workplace/2012/07/it-jobless-rates-are-half-national-average/56656/
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enjoy collaborating and helping them grow their online presence.
• Agencies – Agencies have technical needs that ebb and flow due to their client needs. They
can hire freelance developers to fulfill project specifications when necessary on matchist.
Competition
There are currently three categories of competitors: outsourcing sites, recruiters, and
traditional word of mouth referral networks. Matchist fits a niche that sits uncovered by current
options.
Outsourcing sites have exploded in popularity in the last five years. The top three online
freelance marketplaces (eLance, oDesk, and Guru in that order) collected more than $500
million in billings in 2010. While many tasks are suited to outsourcing, the collaborative nature of4
development does not suit the restraints of outsourcing. In fact, 30-50% of all outsourced
software development projects fail. Workers on outsourcing sites compete on cost, treating5
development skills as a commodity. While ratings and reviews mitigate some risk, the all around
experience of sifting through hundreds of bids is daunting. In addition, the majority of professional
US freelance developers do not seek work on these sites . For them, it is not worth their time to6
compete for pennies in a race to the bottom that insults their craft. They seek work either through
recruiters or by word of mouth.
Technical recruiters find long term employment for developers through their networks.
Developers typically dislike working with recruiters because they don’t learn about different
technical skillsets, are very aggressive, and try to find work that doesn’t fit their skills. Recruiters
generally focus on large companies seeking developers, and are not interested in short term
4 WhichLance “Freelance Marketplace Review”http://www.scribd.com/doc/33230574/Freelance-Market-Review5 ZDNet Stop OutsourcingYour Software Developmenthttp://www.zdnet.com/outsourcing-exec-urges-stop-outsourcing-your-software-development-7000004315/6 As told to Stella in over 50 customer development interviews
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contract work (because the commission is lower). Their job prospects are limited to the size of
their networks. They are also known to treat their developers’ skills as a commodity, devaluing
the perception of the craft.
Traditional word of mouth is the largest competitor. Developers (especially good ones)
are typically very difficult to find in today’s technical labor crunch. Experienced professional
freelance developers get most of their work through word of mouth and have strong referral
networks with professionals that have complementary skillsets such as designers and agencies.
Since trust and communication are critical components of a successful project, word of mouth
facilitates easier access to previous client referrals, and mitigates the issue of trust.
Matchist has many sustainable competitive advantages over its competitors. For one, the
go to market strategy (described in detail below) is to establish partnerships with companies that
have technical products. This will enable matchist to be the key referral service for companies
whose customers seek technical help. In addition, developers on matchist have a long term
relationship with the service.
For those seeking developers, matchist offers an opportunity to hire the best and most
specific skillsets. We greatly reduce their search costs and offer a high end, personalized
service. Outsourcing sites generally present customers with hundreds of options presenting a
paradox of choice. Since customers are generally not technical, they rely on profiles, reviews,
and scores on tests they don’t know to evaluate talent. Workers on outsourcing sites can
manipulate these profiles by placing a best developer’s work to represent that of multiple people.
Many rate themselves as 10/10 on dozens of different programming languages and frameworks.
They also try to underbid each other in pricing wars that do not reflect the actual cost of the
finished product.
Without developing partnerships, matchist is vulnerable to low barriers of entry in the
industry. A deep pocketed competitor could come in, offer a superior product, and develop the
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relationships with freelancers needed to become successful. This is why our go to market
strategy is designed to instill much higher barriers to entry.
Intellectual Property
Our matching process is proprietary. Through hundreds of interviews with potential customers
as well as real customers, we have perfected how we screen developers, clients, and match
them together. We are currently improving the initial matching platform by developing a matching
algorithm that would determine “matchist rank” or how well suited developers are for certain
projects by an objective score. We also have an algorithm in the works that would develop better
matching for projects based on feedback from project pitches that developers receive.
Revenue Model
We currently charge both sides of the market: clients are charged a 10% premium above
developer fees, and developers 10% deducted from project payments. Our escrow based
payment system mitigates payment risk for both sides until agreement is reached about project
completion. Developers break up a project into “milestones” then have clients prepay each
milestone. The system is designed to be flexible in case changes need to be made. A three
tiered dispute resolution process exists should there be a conflict. In the future, we may also
charge a subscription fee for developers.
Go to Market
Our go to market strategy centers on being the go to service for companies with technical
products who don’t provide integration support for customers. For example, Twilio has APIs that
integrate voice, SMS, or texting through software. While developers can access and manipulate
the APIs, non technical customers frequently ask Twilio for developer recommendations. Twilio
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has partnered with matchist to be the go to resource for helping non technical customers find
developers. It’s a real pain point for these companies, and they don’t care to make revenue
sharing agreements since they generate revenue through API calls (each time the API is
accessed). In one month, matchist has formed six partnerships with companies like Twilio.
Developers on the matchist platform indicate their experience and preference to work on certain
APIs and we match the projects using our proprietary matching system. However, API based
products only represent the beginning of opportunities to be the go to resource for high end
technical talent: ecommerce platforms face similar challenges and will be the second tier for
partnership.
A third tier will be entrepreneurship and small business organizations such as 1871 (a
current partner) who provide matchist as a resource for their communities building tech startups.
As matchist scales, it will become the #1 resource for high end, trusted, US based
technical talent through these partnership channels.
Customer Acquisition
Our primary means of customer acquisition will be through three channels:
• Partners with technology companies- See go to market strategy above.
• Partners with development firms- Many firms send clients they can’t serve due to
scheduling or scope.
• PR/Social Media- Our CEO, Stella, is a well known personality in the tech startup
world. She blogs on entrepreneurship channels and will have a weekly column in Forbes starting
in March.
• Content marketing- Blog posts, ebooks, and other informational materials will draw
high intent traffic to the site. The blog’s concentration will center on best practices for non
technical entrepreneurs to work with developers. In addition, a separate blog will be catered to
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best practices for freelance developers.
• Partnerships with entrepreneurial resource centers- In addition to partnering with
startup coworking hubs like 1871, matchist sees an opportunity to partner with accelerators,
incubators, and entrepreneurial mentorship organizations.
Team
The current founding team is Stella Fayman, CEO, and Tim Jahn, CTO. Stella was a founding
member of venture backed payments startup FeeFighters, which was acquired by Groupon in
the Spring of 2012. Stella and Tim founded Entrepreneurs Unpluggd, a media and events
company sharing entrepreneurs’ stories in 2010. Tim was a freelance PHP developer before
joining Edelman Digital as Technical Lead last year. They have been working on matchist almost
exclusively for the last 9 months. We will expand the team if accepted into NVC.
Progress
Matchist is currently functional and is seeing incredible growth since the initial launch in
November. Over 300 developers signed up for the beta, and we currently have 109 active
developers on the platform. In the initial month, 30 projects were matched. As of today, we have
had 104 client signups. Two projects have been completed and there are about fifteen in
progress. We continue to refine our matching technology and are on version three of the site.
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