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Case studyCase study

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目录

Background 1

Main issue2

Causes and analysis3

Solutions 4

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目录

Background1

Main issue2

Causes and analysis3

Solutions 4

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What is Foxconn ？

The Foxconn Technology Group is a multinational business group anchored by the Hong Hai Precision Industry Co., Ltd. , a Taiwan-registered corporation headquartered in Tucheng, Taiwan. Foxconn is the world's largest maker of electronic components including printed circuit boards. Since the 13 consecutive jumps in 2010, Foxconn has become the issue of HR management discussion.

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2010 年 1 月23 日 19 岁的员工马向前在富士康华南培训处宿舍死亡

2010 年 3 月11 日 富士康龙华基地内的生活区，男子从 5 楼坠亡， 20 岁

2010 年 3 月17 日 富士康龙华园区，新进女员工田玉从三楼宿舍跳下，受伤

2010 年 3 月29 日 龙华厂区，一男性员工从宿舍楼上坠下身亡， 23 岁

2010 年 4 月6 日 观澜 C8 栋宿舍一名女工坠楼，在医院治疗， 18 岁

2010 年 4 月7 日 观澜厂区外宿舍，宁姓女工坠楼身亡， 18 岁

2010 年 4 月7 日 观澜樟阁村，富士康男员工身亡， 22 岁

2010 年 5 月6 日 龙华厂区男工卢新从阳台跳楼身亡， 24 岁

2010 年 5 月11 日 龙华厂区女工祝晨明从 9 楼出租屋跳楼身亡， 24 岁

2010 年 5 月14 日

龙华厂区北大门附近的福华宿舍，晚间一名梁姓员工坠楼身亡

2010 年 5 月21 日 凌晨 5 时许，龙华员工宿舍一名男子坠楼身亡， 20 岁

2010 年 5 月26 日

晚 11 点富士康深圳龙华厂区 C2 宿舍，一名男性坠楼身亡

2010 年 5 月27 日

龙华富士康宿舍 E 楼有一名男子割脉， 25 岁，目前脱离生命危险

2010 年 5 月27 日 龙华 C4 双人跳

Reminiscence of 13 consecutive jumps

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目录

Background 1

Main issue 2

Causes and analysis3

Solutions 4

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目录

Background 1

Main issue2

Causes and analysis3

Solutions4

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leadership

Coporate culture

business type

Directive

over emphasize on execution

over intensity on manufacturing

Tremendous stress on

stuff

The systematic risk in the rising

cost of raw material and labor

Main issue

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Foxconn=“ 赴死康”

think

富士康一直否认血汗工厂的传闻，对外公布员工自杀是因为个富士康一直否认血汗工厂的传闻，对外公布员工自杀是因为个人、感情原因，否认员工自杀跟工厂管理有关。然而通过解析富人、感情原因，否认员工自杀跟工厂管理有关。然而通过解析富士康事件，这一说法是难以自圆其说的。从目前获悉的情况看，士康事件，这一说法是难以自圆其说的。从目前获悉的情况看，员工自杀的直接原因虽不是企业的责任，员工自杀的直接原因虽不是企业的责任，但富士康公司在价值理但富士康公司在价值理念、企业文化、管理制度等方面存在缺陷。念、企业文化、管理制度等方面存在缺陷。

or

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Management ：military and

Taylor’s classic theory

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( 一 )Strict Hierarchy System-Emphasize on the obedience to the organization

The formula of hierarchy system ： the operational strategy of ”three high and one low” + Huge-crowd Strategy+ military management=low cost with high efficiency= Giants of OEM

Guo Taiming once said democracy is the most inefficient way. He holds the belief that

spend the time on democratic communication

Extremely strict hierarchy system, emphasizing on the discipline and entire obedience

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Pros and cons of Hierarchy System

Pro

cons

clear power relations

Clear accountability, detailed division of labor, standardized operation

High consistency of management goals

Great implementation

over depend on the will and ability of supervisors.

stuff tend to feel isolated and heavy stress, leading to indifference

not enough time for higher supervisors to keep track on the lower management

insufficient communication

Lower-level employees lack enough discourse power

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（二） Taylor’s System—standardized and regularized operation=Higher Efficiency

TimeTime

Output indicators

Output indicators

Two shifts turns

• calculate the time of each process by second and arrange the employees‘ working valumes

Standardized managementStandardized management

Pyramid shape

HR organization

HR organization

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Summary of Cause analysis

1.Dishumanistic management of Foxconn, boss-centered

2.Strong corporate culture and weak human care

3.OEM production model should be updated

4. limited communication channels

5. deficient laws and regulations and weak support from the government

6. labor union in China didn't’ t work enough and employees’ weak consciousness of defending for rights

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目录

Background1

Main issue2

Causes and analysis3

Solutions4

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For government

adjust enterprises’ rule to meet the needs of development

protect the proper right of vulnerable group

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For enterprise

1. leadership: (1)apply to the democratic style and the subordinate-center style instead of the martial management style;

(2)satisfy them beyond the basis needs by participative management, rewards and punishment, MBO and by job rotation, job enlargement, job enrichment and job redesign

2. provide a relaxing working and living

environment (e.g. establish a hobby group so as to have better relationship with each other); adjust to the mode of producing (transfer the assembly line to round -desk production)

3. reform the wage and income distribution system

.

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4. provide employees with fringe benefits, bonus as well as stocks to make them have belongings to the company on the basis of their performance

5. develop the power of labour union and delegate them some authority

6.show respect to employees and phychotherapy available

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For employees

try to be open-minded and communicate with others

show care to others and help with each other

improve own skills and take part in more activities.

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